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Business internship skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Zlatinka Blaber Ph.D.,
Faiza Abbas
Business internship example skills
Below we've compiled a list of the most critical business internship skills. We ranked the top skills for business interns based on the percentage of resumes they appeared on. For example, 8.1% of business internship resumes contained customer service as a skill. Continue reading to find out what skills a business internship needs to be successful in the workplace.

15 business internship skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how business interns use customer service:
  • Team TrainerExtensive Customer Service OperationsTeam Coordination
  • Implemented tracking metrics documentation across three utility brands to help departments better analyze and track customer service metrics for improvement.

2. Power Bi

Here's how business interns use power bi:
  • Collaborated with a team of 2 to develop custom reports using Microsoft Power BI for the billing and sales team.
  • Implemented a self service BI strategy with the integration of Power BI and Tableau.

3. Visualization

Here's how business interns use visualization:
  • Worked with business stakeholder to gathered business requirements of marketing research activities for data integration & visualization.
  • Demonstrated knowledge of data warehousing concepts, information design principles, and data visualization methods.

4. Data Analysis

Here's how business interns use data analysis:
  • Conducted market data analysis to help explore feasibility of the client's business proposal for the establishment of an educational institution.
  • Gained valuable exposure to effective data analysis processes within a fast paced, corporate environment.

5. Project Management

Here's how business interns use project management:
  • Supported all phases of project to upgrade an agency-wide asset management software system using modified agile project management principles.
  • Assisted with external audit preparation which encompassed providing team training, project management, and organizing necessary documentation.

6. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how business interns use business operations:
  • Represented Business Operations in game development team discussions with publishing teams to manage the planning and execution of operations.
  • Demonstrated skills: experience with innovation management, collaboration with design people, and varying competencies within business operations.

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7. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how business interns use human resources:
  • Collaborated with human resources managers and consultants to develop and launch new diversity and mentoring programs.
  • Assisted Human Resources Department with orientation including entering employee data and developing training folders

8. First Hand

Here's how business interns use first hand:
  • Assisted Employees with the organization of planning events Received first hand business practices from experienced personnel
  • Exposed first hand to the purchasing and maintaining of inventory and also securing contractswith pharmaceutical companies.

9. Python

Python is a widely-known programming language. It is an object-oriented and all-purpose, coding language that can be used for software development as well as web development.

Here's how business interns use python:
  • Generated computer code using python programming software and Excel RD to allow for automated updates of staff data.
  • Implemented python packages like Beautiful Soup and Mechanize to scrap web!

10. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how business interns use data entry:
  • Assisted the Senior Director with data entry and paperwork organization to increase work efficiency
  • Created data entry portfolio with examined clients information.

11. BI

Here's how business interns use bi:
  • Assisted with development of BI focused enhancements requested by business.
  • Develop a design/plan for leveraging the best business intelligence (BI) solution(s) by focusing on user-experience/consumer-experience disciplines.

12. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how business interns use financial statements:
  • Calculated credit ratings of corporate clients based on their financial statements and qualitative assessment of their corporate governance and market positions.
  • Credit Analyst responsibilities included analysis of loan requests/renewals, cash flows, financial statements, collateral and guarantors.

13. SAS

SAS stands for Statistical Analysis System which is a Statistical Software designed by SAS institute. This software enables users to perform advanced analytics and queries related to data analytics and predictive analysis. It can retrieve data from different sources and perform statistical analysis on it.

Here's how business interns use sas:
  • Created a statistical model using SAS to predict the likelihood of a donation from each alumni in the university database.
  • Compiled investment data of 4 main consumer segments using the statistical analysis software, SAS 8.2.

14. Market Research

Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.

Here's how business interns use market research:
  • Maintained consistent communication with the customers and conducted market research analysis to support their key business objectives.
  • Recommended, designed, and delivered market research projects with analysis and insights that enabled fact-based decision-making.

15. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how business interns use business development:
  • Conducted business development outreach activities to establish partnerships with local business organizations to promote energy efficiency and sustainable business practices.
  • Provided coaching to marketing and business development executives in how to measure social media effectiveness and ROI.
top-skills

What skills help Business Interns find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on business internship resumes?

Zlatinka Blaber Ph.D.

Associate Professor of Accounting, Salem State University

In my opinion, the skills that recent university graduates need to succeed professionally in a time of the pandemic, i.e., mostly remote office work, are 1) communication skills, 2) research skills, 3) data analytics skills, and 4) adaptability. A newly hired graduate in an accounting firm or in the accounting department of a non-accounting firm needs to write concisely, to the point, and error-free. Bad writing projects a weak professional (and company) image to clients, suppliers, and others. Communication skills do not extend only to writing emails and reports; asking questions when clarification is needed also is very important for a smooth work process. No one is born knowing everything, but one can research topics of interest and learn new things. Nowadays, there are plenty of library books, magazines, databases, search engines, online forums, massive open online courses (MOOCs), such as Udemy, EdX, and Coursera, and other resources available at our fingertips. Knowledge has never been available so widely and so cheaply, often for free. I call this the democratization of knowledge. Curiosity is an important characteristic of acquiring new knowledge and skills. New knowledge and skills lead to upskilling, especially if acquired regularly. The future belongs to those willing to get out of their comfort zone, upskill, and adopt a lifetime learning worldview. This is a matter of values and priorities. We see lifetime learning in action in business, too - Netflix and SpaceX, for example, have adopted innovative business models that no one had thought of before, and they have not stopped innovating. These companies did not rest on their laurels. Likewise, graduates need to be proactive, do research, and find the answers the company is looking for. "Data" is all around us and is valuable. Learning the basics of Microsoft Excel, Word, PowerPoint, Tableau, or Microsoft Power BI and getting certified in them can be very useful, too. For more advanced software features, the makers of these programs have online classes, support, and user manuals. Learning data analytics skills may take some time, but it will save a lot of time and effort in the long run. Finally, adaptability.
My native country, Bulgaria, for example, has seen an influx of workers from Latin America, North America, the rest of Europe, and other places since the mid-2000s. Big Western pharmaceutical and software companies, among others, have offshored their offices there because the cost of labor and the income taxes are lower than those in Western countries. A low cost of labor corresponds to a low cost of living, too. Today, recent graduates should stay open-minded as to the location of their employer. We live in a global village that constantly changes. Sometimes, one's ideal job is far away from home. Accepting a job opportunity abroad requires flexibility and the long term in mind. It may come with nice surprises - a generous foreign earned income tax credit (for U.S. citizens working abroad), college debt forgiveness or postponement (for jobs with the Peace Corps and the Fulbright Commission, for example), new places to see, new languages to learn, and new friends to make. When one door shuts, another one opens.

What soft skills should all business internships possess?

Faiza Abbas

Lecturer of Management, Penn State University - Harrisburg

In recent years employers have placed a high value on soft skills. Soft skills, also called human skills or behavioral skills, take years to master. The technical know-how of a job can take an employee only so far. To become a star employee, you need skills that might be hard to measure but critical for success. Some of the important in-demand soft skills are:
-Critical thinking
-Collaboration
-Communication
-Perseverance
-Adaptability
-Emotional Intelligence
According to LinkedIn's 2019 Global Talent Trends report, 89 percent of recruiters say when a hire doesn't work out, it usually comes down to a lack of soft skills. An engineer might have the best solution for her client, but if she misses deadlines or doesn't take action on time, upset clientele might cost her the job. The beauty of soft skills is that they're highly transferable. Creativity, responsibility, and communication skills can be applied to any job.
A recent Yale University study found that people with emotionally intelligent supervisors-those who are self-aware and empathetic-were happier, more creative, and more innovative. On the flip side, 70 percent of the employees whose managers were identified as having little emotional intelligence said their main feelings toward work were negative.

What hard/technical skills are most important for business internships?

Faiza Abbas

Lecturer of Management, Penn State University - Harrisburg

Business Management or Business Administration degree and some experience
-Know the business and its products and services. As a business associate, you need to be an expert in your company's offerings to sell them to prospective clients. Work with your organization to expand your knowledge, skills, and abilities, so you can provide answers to your clients.
-Computer skills and Microsoft Office
-Analytical skills like Data Mining and Data Presentation, Diagnostics, Creativity
-Presentation skills like Graphic Design and Data Visualization
-Marketing skills
-Certifications relevant to your field
-Fluency in digital communications
-Critical thinking skills

What business internship skills would you recommend for someone trying to advance their career?

Matthew NaglerMatthew Nagler LinkedIn profile

Professor and Chair, The City College of New York

A gap year might be the right move for some students, especially if the online environment is not for them. Fortunately, I know of students who have obtained great online internships, jobs, and other opportunities that allow them to grow their experience during the pandemic. Many companies are seeking online talent to build out products and marketing strategies.

What type of skills will young business internships need?

Argie Hernandez

Division Advisor, New Mexico State University

-Problem Solving
-Computer skills
-Writing and Communication
-Critical Thinking
-Team Player (very important)

What technical skills for a business internship stand out to employers?

Jennifer NiggemeierJennifer Niggemeier LinkedIn profile

Director, University of Michigan

Compared to a year ago, employers have far more experience recruiting, onboarding, and working with employees in a virtual space. And many employers will continue to offer remote work given how successful it has been for many organizations. As a result, for many positions, applicants no longer need to be 'anchored to place' when applying to positions.

List of business internship skills to add to your resume

Business internship skills

The most important skills for a business internship resume and required skills for a business internship to have include:

  • Customer Service
  • Power Bi
  • Visualization
  • Data Analysis
  • Project Management
  • Business Operations
  • Human Resources
  • First Hand
  • Python
  • Data Entry
  • BI
  • Financial Statements
  • SAS
  • Market Research
  • Business Development
  • Cloud Computing
  • Salesforce
  • Business Processes
  • SQL Server
  • SharePoint
  • Facebook
  • Pivot Tables
  • R
  • Google Analytics
  • Tax Returns
  • Discounted Cash Flow
  • Twitter
  • Business Plan
  • Instagram
  • ETL
  • Linkedin
  • Statistical Analysis
  • Visio
  • Financial Models
  • Administrative Tasks
  • ERP
  • Financial Analysis
  • KPIs
  • Market Trends
  • VBA
  • Real Estate
  • Early Development
  • Due Diligence
  • Taxation
  • Competitive Analysis
  • Competitor Analysis

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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