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Business internship skills for your resume and career

15 business internship skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Team TrainerExtensive Customer Service OperationsTeam Coordination
- Implemented tracking metrics documentation across three utility brands to help departments better analyze and track customer service metrics for improvement.
2. Power Bi
- Collaborated with a team of 2 to develop custom reports using Microsoft Power BI for the billing and sales team.
- Implemented a self service BI strategy with the integration of Power BI and Tableau.
3. Visualization
- Worked with business stakeholder to gathered business requirements of marketing research activities for data integration & visualization.
- Demonstrated knowledge of data warehousing concepts, information design principles, and data visualization methods.
4. Data Analysis
- Conducted market data analysis to help explore feasibility of the client's business proposal for the establishment of an educational institution.
- Gained valuable exposure to effective data analysis processes within a fast paced, corporate environment.
5. Project Management
- Supported all phases of project to upgrade an agency-wide asset management software system using modified agile project management principles.
- Assisted with external audit preparation which encompassed providing team training, project management, and organizing necessary documentation.
6. Business Operations
The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.
- Represented Business Operations in game development team discussions with publishing teams to manage the planning and execution of operations.
- Demonstrated skills: experience with innovation management, collaboration with design people, and varying competencies within business operations.
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Build a professional business internship resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your business internship resume.7. Human Resources
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.
- Collaborated with human resources managers and consultants to develop and launch new diversity and mentoring programs.
- Assisted Human Resources Department with orientation including entering employee data and developing training folders
8. First Hand
- Assisted Employees with the organization of planning events Received first hand business practices from experienced personnel
- Exposed first hand to the purchasing and maintaining of inventory and also securing contractswith pharmaceutical companies.
9. Python
Python is a widely-known programming language. It is an object-oriented and all-purpose, coding language that can be used for software development as well as web development.
- Generated computer code using python programming software and Excel RD to allow for automated updates of staff data.
- Implemented python packages like Beautiful Soup and Mechanize to scrap web!
10. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Assisted the Senior Director with data entry and paperwork organization to increase work efficiency
- Created data entry portfolio with examined clients information.
11. BI
- Assisted with development of BI focused enhancements requested by business.
- Develop a design/plan for leveraging the best business intelligence (BI) solution(s) by focusing on user-experience/consumer-experience disciplines.
12. Financial Statements
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
- Calculated credit ratings of corporate clients based on their financial statements and qualitative assessment of their corporate governance and market positions.
- Credit Analyst responsibilities included analysis of loan requests/renewals, cash flows, financial statements, collateral and guarantors.
13. SAS
SAS stands for Statistical Analysis System which is a Statistical Software designed by SAS institute. This software enables users to perform advanced analytics and queries related to data analytics and predictive analysis. It can retrieve data from different sources and perform statistical analysis on it.
- Created a statistical model using SAS to predict the likelihood of a donation from each alumni in the university database.
- Compiled investment data of 4 main consumer segments using the statistical analysis software, SAS 8.2.
14. Market Research
Market research is a collective effort to collect information related to a consumer's needs and wants. It is a systematic approach that involves recording and analysis of both qualitative and quantitative data. Market research helps a business to identify a target market correctly and identify the gaps in potential consumer's expectations.
- Maintained consistent communication with the customers and conducted market research analysis to support their key business objectives.
- Recommended, designed, and delivered market research projects with analysis and insights that enabled fact-based decision-making.
15. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Conducted business development outreach activities to establish partnerships with local business organizations to promote energy efficiency and sustainable business practices.
- Provided coaching to marketing and business development executives in how to measure social media effectiveness and ROI.
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What skills help Business Interns find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on business internship resumes?
Zlatinka Blaber Ph.D.
Associate Professor of Accounting, Salem State University
My native country, Bulgaria, for example, has seen an influx of workers from Latin America, North America, the rest of Europe, and other places since the mid-2000s. Big Western pharmaceutical and software companies, among others, have offshored their offices there because the cost of labor and the income taxes are lower than those in Western countries. A low cost of labor corresponds to a low cost of living, too. Today, recent graduates should stay open-minded as to the location of their employer. We live in a global village that constantly changes. Sometimes, one's ideal job is far away from home. Accepting a job opportunity abroad requires flexibility and the long term in mind. It may come with nice surprises - a generous foreign earned income tax credit (for U.S. citizens working abroad), college debt forgiveness or postponement (for jobs with the Peace Corps and the Fulbright Commission, for example), new places to see, new languages to learn, and new friends to make. When one door shuts, another one opens.
What soft skills should all business internships possess?
Faiza Abbas
Lecturer of Management, Penn State University - Harrisburg
-Critical thinking
-Collaboration
-Communication
-Perseverance
-Adaptability
-Emotional Intelligence
According to LinkedIn's 2019 Global Talent Trends report, 89 percent of recruiters say when a hire doesn't work out, it usually comes down to a lack of soft skills. An engineer might have the best solution for her client, but if she misses deadlines or doesn't take action on time, upset clientele might cost her the job. The beauty of soft skills is that they're highly transferable. Creativity, responsibility, and communication skills can be applied to any job.
A recent Yale University study found that people with emotionally intelligent supervisors-those who are self-aware and empathetic-were happier, more creative, and more innovative. On the flip side, 70 percent of the employees whose managers were identified as having little emotional intelligence said their main feelings toward work were negative.
What hard/technical skills are most important for business internships?
Faiza Abbas
Lecturer of Management, Penn State University - Harrisburg
-Know the business and its products and services. As a business associate, you need to be an expert in your company's offerings to sell them to prospective clients. Work with your organization to expand your knowledge, skills, and abilities, so you can provide answers to your clients.
-Computer skills and Microsoft Office
-Analytical skills like Data Mining and Data Presentation, Diagnostics, Creativity
-Presentation skills like Graphic Design and Data Visualization
-Marketing skills
-Certifications relevant to your field
-Fluency in digital communications
-Critical thinking skills
What business internship skills would you recommend for someone trying to advance their career?
Professor and Chair, The City College of New York
What type of skills will young business internships need?
Argie Hernandez
Division Advisor, New Mexico State University
-Computer skills
-Writing and Communication
-Critical Thinking
-Team Player (very important)
What technical skills for a business internship stand out to employers?
Director, University of Michigan
List of business internship skills to add to your resume

The most important skills for a business internship resume and required skills for a business internship to have include:
- Customer Service
- Power Bi
- Visualization
- Data Analysis
- Project Management
- Business Operations
- Human Resources
- First Hand
- Python
- Data Entry
- BI
- Financial Statements
- SAS
- Market Research
- Business Development
- Cloud Computing
- Salesforce
- Business Processes
- SQL Server
- SharePoint
- Pivot Tables
- R
- Google Analytics
- Tax Returns
- Discounted Cash Flow
- Business Plan
- ETL
- Statistical Analysis
- Visio
- Financial Models
- Administrative Tasks
- ERP
- Financial Analysis
- KPIs
- Market Trends
- VBA
- Real Estate
- Early Development
- Due Diligence
- Taxation
- Competitive Analysis
- Competitor Analysis
Updated January 8, 2025