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Top 50 Business Management Analyst Skills

Below we've compiled a list of the most important skills for a Business Management Analyst. We ranked the top skills based on the percentage of Business Management Analyst resumes they appeared on. For example, 11.8% of Business Management Analyst resumes contained Business Requirements as a skill. Let's find out what skills a Business Management Analyst actually needs in order to be successful in the workplace.

These are the most important skills for a Business Management Analyst:

1. Business Requirements

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high Demand
Here's how Business Requirements is used in Business Management Analyst jobs:
  • Assisted designers and programmers to analyze the business requirements for developing initial estimates for the project.
  • Conducted work sessions with business users to get clear understanding about business requirements.
  • Communicate client's business requirements by constructing easy-to-understand data and process models.
  • Captured new and enhanced business requirements, translating information into technical specifications.
  • Facilitate the development of business requirements & business processing rules.
  • Identify asses and document business requirements across several platforms.
  • Ensured business requirements and priorities were successfully met.
  • Created and maintained accurate business requirements documents (BRD and FRD), data mapping documents and other supporting documents.
  • Created test plans and test scripts by reviewing business requirements, functional requirements, and technical specifications documents.
  • Lead joint application design (JAD) sessions to elicit, analyze, communicate and discover business requirements.
  • Interviewed stakeholders, consisting of 5+ internal departments to develop and write business requirements for successful project launch.
  • Partner with technical JAVA architect to assure that design is aligned with business requirements and initial release.
  • Translate business requirements and business processes into a system design for the CRM and ERM solutions.
  • Analyze requirements and document business requirements, functional requirements, use cases and flow charts.
  • Review database model to ensure all the existing and new business requirements are incorporated.
  • Create Flow charts based on new process flows and business requirements.
  • Develop traceability matrix to map the business requirements, functional requirements and reporting requirements.
  • Update traceability matrix with the business requirements, system requirements, use cases and test cases.
  • Managed the gathering of business requirements (use cases, wireframes and Sarbanes-Oxley governance).
  • Support QA team to define test strategy and scenarios for Datamart, Datamart Reports and other interfaces along with business requirements.

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11 Business Requirements Jobs

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2. Financial Statements

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high Demand
Here's how Financial Statements is used in Business Management Analyst jobs:
  • Created advanced excel macros to consolidate financial statements, which resulted in increased efficiency and timely reporting.
  • Generated financial statements and assisted in the creation of presentations.
  • Prepared and reported quarterly and year-end review financial statements.
  • Prepare and present monthly financial statements and analysis.
  • Analyzed 100 + VW/Porsche/Audi dealers' financial statements for performance and/or capital risk.

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3. Project Management

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high Demand
Here's how Project Management is used in Business Management Analyst jobs:
  • Coached, Mentored, and trained web/new development projects on HCA processes for Project Management, Requirements Management and Configuration Management.
  • Assisted with project management and documentation development for the disaster recovery plan for centralized Data Transmission system.
  • Develop and implement project management plans containing efficient and effective procedures, and oversee completion and reporting.
  • Managed third party project management resourcing and allocated discretionary resources across all departments.
  • Assisted with cost and risk analysis relating to project management and software implementation.
  • Maintained the CM, RM, and Project Management environment and analyzed the impact of product patches and upgrades.
  • Created and leveraged a SMART migration plan successfully deployed across business units within the Project Management Office.
  • Authored progress and completion reports which were then submitted to project management on a weekly basis.
  • Project management experience from beginning to end which required testing and troubleshooting in the LMS.
  • Collaborated with other groups to provide end to end project management for various projects.
  • Provide Project Management support via complex spread sheets for myself and team members.
  • Project management and investigation of Complex billing issues for all Cloud services.
  • Applied project management ideals to manage individual and team tasks.
  • Provide consulting on project management best practices.
  • Create and maintain project management deliverables including project plans and schedules, communication plans, status reports.
  • Provide on-going project management & report status at all levels.
  • Used JIRA for Helpdesk/Tickets, Project Management and Bug Tracking.
  • Project Management Prepared project plans using MS Project Plan.
  • Facilitated the implementation of People Ticker a third-party market data research software utilizing the SDLC project management lifecycle.
  • Project management: directed multi-technology web projects; improving project processes, workflows & reporting.

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11 Project Management Jobs

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4. Data Collection

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high Demand
Here's how Data Collection is used in Business Management Analyst jobs:
  • Provided oversight on test methodology, reviewed data collection for accuracy, and reviewed data entry for accuracy.
  • Support executive projects through data collection, analysis and presentation for internal technology help desk.
  • Develop and initiate more efficient data collection procedures.
  • Developed optimized data collection and qualifying procedures.
  • Apply data collection processes for accurately maintaining case management tracking systems for the monitoring of client cases from intake to close.
  • Managed the ABA's 'Deposit Account Fraud Survey' process including data collection, submission and results analysis.
  • Managed data collection, review, and compilation of information gathered from over 20 planners in nine states.
  • Support business management with data collection, reporting, and analysis.
  • Worked with Telecom for DNIS's identifications for installation of Data Collection Application on the current IVR system.

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5. Ensure Compliance

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high Demand
Here's how Ensure Compliance is used in Business Management Analyst jobs:
  • Perform lease/rental administrator duties to ensure compliance with company policy, support audits and financial procedure updates.
  • Monitor processes and procedures and make recommendations that will improve operational performance to ensure compliance.
  • Initiate appropriate action on correspondence and Change Requests to ensure compliance of new SD MEDX with system requirements and design criteria.
  • Audit and review collected call data from Electronic Claim Services to ensure compliance with Bank policies and Federal Regulations.
  • Develop and implement programs, systems and long term maintenance activities to ensure compliance with Federal Regulations.
  • Drive user adoption to ensure compliance and success of the tool.

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6. Test Cases

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high Demand
Here's how Test Cases is used in Business Management Analyst jobs:
  • Validated test cases ensuring compliance with business and functional requirements.
  • Write and execute test plan and test cases with detail emphasis on critical business functionality testing like User acceptance testing.
  • Utilized an in house custom tool for developing and managing requirements, use cases, and test cases.
  • Involved in finalizing test plans, test strategy, reviewing of test cases and defining user acceptance testing.
  • Managed User Acceptance Testing, Wrote System Test Cases, tested and implemented system changes into production.
  • Developed the test plan and test cases based on business requirements, technical specifications and product knowledge.
  • Assisted the QA team to develop testing strategies and prepare detailed test cases by analyzing technical requirements.
  • Created business test cases, performed UAT (users Acceptance Testing), and logged defects.
  • Organized QA effort including; creation of test plan, test cases and executing test cases.
  • Worked with development and testing teams to help clarify requirements documentation building code and test cases.
  • Created and managed user acceptance test plan, developed test cases and executed test cases.
  • Generate QA test strategies including scenarios, detail plans, scripts and test cases.
  • Authored use cases, test cases, also tracked and maintained Stakeholder enhancement requests.
  • Assisted QA team in testing phase by creating Test Plans and Test Cases documents.
  • Documented test cases during requirements gathering, analysis and design phases.
  • Validated test cases and test scripts for the User Acceptance testing.
  • Perform quality assurance by writing test cases and validating test results.
  • Write and Develop Test cases for Bi Monthly release.
  • Developed test cases and scripts for front end testing.
  • Designed User Acceptance Test Cases Worked with the development team on Product Prototype.

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1 Test Cases Jobs

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7. User Acceptance

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high Demand
Here's how User Acceptance is used in Business Management Analyst jobs:
  • Performed extensive functional unit testing as well as coordinated end user or user acceptance testing as necessary for documentation procedures.
  • Coordinated and managed the implementation and integration of products and processes including User Acceptance Testing and end-user training.
  • Perform user acceptance testing to uncover missing/unaccounted features.
  • Perform quality assurance testing and user acceptance.
  • Created and signed off testing scenarios and scripts for user acceptance testing (UAT) and performs UAT when necessary.
  • Involved in System Study, Go Live, post Go-live support, User Acceptance Test and basic master setup.
  • Assisted users (inside customers) in user acceptance testing when modifications do not required full reliability testing.
  • Involved in Functional Acceptance testing, User Acceptance Testing, End-to-end Testing, Performance Testing and Regression Testing.
  • Create and Execute User Acceptance test scripts for new features and enhancements to Production.
  • Develop test cases and validation of test results during integration and user acceptance testing.
  • Designed User Acceptance Test Scripts to enable effective testing of the product prototype.
  • Designed user acceptance testing (UAT) plan and monitored the UAT process.
  • Created user acceptance test plans and coordinated user acceptance testing and user sign-off.
  • Executed new product/system User Acceptance Testing leading project meetings and conference calls.
  • Managed user acceptance testing for projects within the Commercial Business Group.
  • Coordinated and trained users in User Acceptance Testing.
  • Perform business user acceptance testing (UAT).
  • Develop user acceptance test scripts for new releases.
  • Worked with QA team to design loan test plan and loan test cases for User Acceptance Testing (UAT).
  • Structured information from user feedback to structure: user stories use case scenarios user acceptance testing.

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8. CRM

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high Demand
Here's how CRM is used in Business Management Analyst jobs:
  • Lead CRM analyst for outbound email marketing customer communications.
  • Provided consulting advice on how to use automation to improve existing business processes using Microsoft Dynamics CRM 2011 and 2013.
  • Analyzed the current CRM mobile applications in order to provide the best user interface design for the mobile application.
  • Acted as the primary liaison with many strategic and operational teams to ensure CRM user needs were being met.
  • Implemented Oracle CRM system across five global business units, streamlining processes for 500 sales and marketing personnel.
  • Documented business processes and worked with support teams to create and provide comprehensive training programs for CRM users.
  • Led deployment for CRM Phase II, including the development of a resource loaded network.
  • Served as the lead CRM trainer for opportunity, account, contact and activity modules.
  • Performed daily database maintenance, data hygiene and audits of the CRM database.
  • Partner with Technology to identify solutions to address the business' CRM needs.
  • Provide System support to 150 user of CRM product in an educational environment.
  • Served as CRM liaison between user community, developers and the sponsor.
  • Managed all data definitions and auditing across the new CRM system.
  • Lead support for Lotus Notes custom CRM application for eight years.
  • Handled escalations and reported Siebel CRM defects for prioritization and resolution.
  • Provided technical assistance including database extracts for remote users and system administration to the field on the Siebel CRM Application.
  • Provided implementation, testing, administration, and training support of Siebel CRM to 1500+ B2B Sales Force users.
  • Provided web-based and in-person classroom training sessions for all Siebel CRM users via Learning Services Management tools.
  • Assist with implementing business strategy in alignment with the GWIM CRM Roadmap.
  • Advocated execution plans that supported and promoted workflow efficiency interdepartmentally during conversion from Millennium to Blackbaud s CRM database system.

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14 CRM Jobs

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9. SQL

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high Demand
Here's how SQL is used in Business Management Analyst jobs:
  • Used SQL to extract and analyze data, research issues, and program stored procedures for routine processing.
  • Developed complex SQL scripts for ORACLE and MySQL databases, to verify and analyze data to ensure accuracy.
  • Developed and executed backup / restore and archival procedures using Stone branch job scheduler and SQL Server.
  • Scripted SQL queries to provide audit data for departmental procedure billing integrity applying AMA repayment guidelines.
  • Maintained relational databases, MS SQL, to ensure data upgrades and remote user synchronization.
  • Rated Europe dark pool using trading flow through SQL Server, which attracted potential clients.
  • Write T-SQL statements for retrieval of data and involved in performance tuning of T-SQL queries.
  • Participated UAT of FIX connection with NYSE/Wombat and configured parameters in database using T-SQL.
  • Participated UAT of new markets and configured parameters in database using T-SQL.
  • Extracted data by developing and executing SQL queries for generating the reports.
  • Constructed and validated back end databases using MySQL and SQL GUI tools.
  • Updated SQL query to delete duplicate access requests created during certification.
  • Developed Access SQL and reporting tools to improve service.
  • Developed reports using Crystal Reports and T-SQL queries.
  • Queried data for analysis using PL/SQL.
  • Develop SQL queries for Reporting purpose.
  • Checked the data flow through the front end to backend and used SQL queries to extract the data from the database.
  • Created pre-trade analysis for equity trading using quantitative analysis, SAS, SQL Server, C#, and Excel.
  • Work involves advanced T-SQL development and SSRS report development and testing and adhoc reporting.
  • Use CTEs, stored procedures, and complex grouping TSQL queries to build datasets.

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2 SQL Jobs

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10. Sharepoint

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high Demand
Here's how Sharepoint is used in Business Management Analyst jobs:
  • Managed project documentation and storage in an intuitive, user-friendly hierarchy using SharePoint.
  • Prepared documentation on SharePoint portal functionality, design and administration.
  • Maintain technical documents through collaboration with technical teams using SharePoint.
  • Prepared Quality Delivery SharePoint Usage Policy.
  • Created and designed more than 30 SharePoint team sites to enhance small group collaboration and knowledge sharing in secure environments.
  • Developed and supported a SharePoint site, to allow the Project Managers to manage new Project material with shareholders.
  • Designed, edited, uploaded and maintained documentation, correspondence and various information sources via MS SharePoint.
  • Managed multiple Program Administration folders/files on SharePoint, project documents and training materials in MS Office.
  • Manage SharePoint sites for the collection, retention and disposition of documentation and user access.
  • Decommissioned or migrated 900 SharePoint sites (after Washington Mutual conversion).
  • Provided support and implemented site migrations from SharePoint 2010 to SharePoint 2014.
  • Manage all SharePoint sites and Project plans until official kickoff.
  • Managed MS SharePoint site to track and update project issues.
  • Led development for the corporate intranet sites on SharePoint.
  • Designed and administered SharePoint portal for the Service Desk.
  • Manage and update project documentation (SharePoint).
  • Served as SharePoint BI/DW site administrator.
  • Co-architected project tracking site in SharePoint.
  • Created and maintain team Sharepoint site for Revenue Recovery Customers.
  • Designed and facilitated the build of a contract management database in SharePoint to provide better insights into contract review timelines.

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11. Process Improvement

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high Demand
Here's how Process Improvement is used in Business Management Analyst jobs:
  • Perform analysis to proactively identify and manage business process improvement opportunities within the DM Cancer screening program and other department programs.
  • Developed and conducted one-on-one and group training sessions for various types of personnel on applications and process improvement.
  • Selected for the position in recognition of superior performance and excellence in budgeting and manpower process improvements.
  • Analyzed metrics, statistical data and customer surveys to recommend actionable process improvements.
  • Created process improvements leading to increased effectiveness, efficiency, and profitability
  • Organized and maintained weekly/monthly meetings for process improvements.
  • Explored opportunities for process improvement and mechanization.
  • Collaborate with global partners to identify process improvements, prioritize against strategy, and establish projects to move priorities forward.
  • Assisted the Director of Supply Chain Management with daily decisions on Inventory, Spend, Systems and Process Improvements.
  • Direct planning sessions with clients to implement process improvement within an assigned client area.
  • Identified the all applications and interviewed the application owners to recommend the process improvements.
  • Apply Lean Six Sigma principles to process improvement suggestions for upper management.
  • Process improvement lead for Duns/Supplier data migration into SAP.
  • Provided analytical and technical support on projects (ranging from database enhancements to process improvement initiatives).
  • Acted as liaison between the users and the development staff, producing quality assurance deliverables and recommending process improvement strategies.
  • Follow up interview of users that have completed the Frantz Group surveys to identify performance enhancements and process improvements.
  • Initiated process improvements by replacing manual month-end billing process with automated reporting; en-hanced team efficiency 40%.
  • Process improvements identified through workflow models reduced risk of costly part shortages.
  • Developed process improvements based on Sarbanes Oxley and Corporate requirements.
  • Led projects to analyze and redesign workflows to create efficiencies and process improvements.

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2 Process Improvement Jobs

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12. Business Units

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high Demand
Here's how Business Units is used in Business Management Analyst jobs:
  • Institutionalized the use of strategic performance reporting system by all business units to manage the organizational alignment with the corporate strategy.
  • Supported the implementation of several change management initiatives to increase operational effectiveness across several business units.
  • Provide all target/quota setting and related activities for seven business units.
  • Interact with business units to identify risks and resolve documentation matters.
  • Apply change management techniques to work with business units and support functions to define potential synergies at lower organization levels.
  • Acted as a liaison between business units and IT to communicate and resolve customer issues related to computing system requirements.
  • Acted as account manager and project manager for portions of both the Customer Assistance and the Marketing Support business units.
  • Coordinated with other business units' data integrity team managers to make certain that globally the data was consistent.
  • Project: A large initiative to align contact center processes and operations across diverse business units.
  • Analyzed and interpreted global operational performance in the business units of BASES and Custom Research.
  • Coordinated the collection of monthly cost leadership financial data from 21 business units worldwide.
  • Promote an understanding of IT roles, processes and activities to the business units.
  • Conduct monthly meeting with business units within the organization to review all new requests.
  • Drafted and implemented the Open Text security policies for Disney Music Group Business Units.
  • Served as the liaison between the business units, technology teams and support teams.
  • Serve as a liaison between customers, business units, support and technical teams.
  • Work with business units and ORM managers to identify and document key controls.
  • Act as a liaison between the business units and technology teams.
  • Designed and optimized ImageNow document management solutions to meet business units needs and best practices.

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1 Business Units Jobs

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13. UAT

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high Demand
Here's how UAT is used in Business Management Analyst jobs:
  • Reviewed countless forms of correspondence and documentation for grammar, spelling, and punctuation errors for management and other staff.
  • Created UAT test cases executed UAT testing with business users and trained the users on the new systems.
  • Coordinated a cross-functional team of stake holders to continually evaluate development and changes to the application.
  • Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users.
  • Evaluate, analyze, and implement projects to reduce costs and insure data integrity.
  • Coordinated UAT testing and worked with vendors on system testing; coordinated issue resolution.
  • Facilitated for UAT and coordinated with cross functional team to address open issues.
  • Led the Business Processes group in the creation and evaluation of business cases.
  • Assisted UAT for user community acceptance and documented their suggestions and comments.
  • Evaluated health of portfolios and structured deals to ensure appropriate risk/reward balance.
  • Develop draft Program Analysis Research and Evaluation Reports.
  • Interact with Business Users and support UAT Testing.
  • Graduated from Clark County Leadership Forum in 2002.
  • Generated on-demand ad-hoc reports and dynamic dashboards, presented to client for evaluation and calibration, constantly communicated with higher-level authorities.
  • Gather data and provide analytical support and analysis to allow senior management to evaluate performance against key metrics.
  • Developed and introduced a streamlined reporting system that allowed users to self-service Participated in UAT for systems' updates
  • Ensured that security and operational procedures are working as designed while providing situational awareness to executive staff.
  • Participated in due diligence and risk analysis meetings to evaluated vendor proposals, including vendor pricing.
  • Analyzed and finalized Cost Drivers and situational Reports.
  • Collaborated with bid team to provide competitive analysis and evaluation of K-12 bids.

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1 UAT Jobs

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14. Subject Matter

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high Demand
Here's how Subject Matter is used in Business Management Analyst jobs:
  • Provided subject matter expertise and financial data to Human Resources leadership for use in business operations and decision making.
  • Subject matter expert for key capacity levers including attrition/turnover, hiring, manager/employee ratios.
  • Gathered business requirements from key stakeholders, senior management and subject matter experts.
  • Assess and mitigate various forms of platform risk, engage subject matter experts along with application vendors on developing workable solutions.
  • Liaised between actuarial, legal and IT departments as subject matter expert for database management and administrative system table capabilities.
  • Coordinated testing efforts with subject matter experts across the business and created daily progress and defect tracking reports.
  • Joined marketing and sales team then promoted to IT division as subject matter expert of large-scale website upgrade.
  • Served as a subject matter expert for other departments during pilot phase of new technology.
  • Calibrate with Business Unit Management and Subject Matter Experts to discuss validity of potential findings.
  • Provide support and subject matter expertise to corporate and field personnel.
  • Served as business analyst and subject matter expert for Internet team.
  • Subject matter expert in eCommunication Supervision, Surveillance and Retention Rules and Regulations.
  • Work collaboratively and lead as a subject matter expert to support Seagate's Sales Commission team in commissions' payout configuration.

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1 Subject Matter Jobs

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15. Customer Service

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average Demand
Here's how Customer Service is used in Business Management Analyst jobs:
  • Facilitate project functions, document and determine system flow and drive business requirements for improvements directly related to improving customer service.
  • Coordinate and assist with customer service focused projects resulting in innovation and business transformation positively affecting shore installation customers.
  • Develop solutions to business problems and opportunities for improvement for the Jacksonville Customer Service Applications Team.
  • Designed and distributed departmental customer service guide for internal stakeholders, safeguarding consistency and defining expectations.
  • Reported Customer Service performance and quality to upper management and provided solutions for improvement.
  • Develop documentation to support internal and external customer service roles and support.
  • Monitor order status/updates, Customer Service with internal and external customers.
  • Bank Support Analyst Provide quality customer service for internal customers.
  • Prepared and conducted performance reviews Customer Service Representatives.
  • Implemented a successful training program for new hires in customer service through formal training, seminars, and in-house training.
  • Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
  • Work closely with Sales, Marketing and Customer Service departments to continue building 360-degree view of our customers.
  • Maintain WFM and Field Planning team reporting distribution - Providing quick and accurate customer service to the field.
  • Team addressed quality and customer service issues, conducted testing, and met all functional targets.
  • Conducted monthly customer service review meetings to ensure alignment of clients' expectations with IT resources.
  • Performed customer service and accounting duties: written inquires, collections, suspense and adjustments.
  • Maintain strong relationship with clients through good customer service and prompt responses to requests.
  • Lead Customer Service team through Oracle conversion.
  • Provided customer service to vendors and clients; worked closely with Accounts Payables and Corporate finance within APX.
  • Provide daily and weekly reporting to Management, including cancelled orders and customer service holds.

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16. Management System

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average Demand
Here's how Management System is used in Business Management Analyst jobs:
  • Implemented FICO recovery management system to automate collection account assignment and benchmark vendor performance to award new contracts.
  • Recommended an innovative solution for applying Digital Rights Management enforcement across multiple repositories and a content management system.
  • Lead relationships with clients regarding class creations involving the SuccessFactors Learning Management System.
  • Delivered changes to Store Customer Information Management system for intake of customer email information to comply with Canada's anti-spam laws.
  • Assisted in defining gap analysis and requirements of all VF order management systems to SAP Sales & Distribution Module.
  • Led an Agile effort to deliver the USPS's first mobile-friendly application for their personnel management system.
  • Managed the migration of clients from the Legacy systems over to the new Case Management System.
  • Key member of the conversion team when Allstate changed vendors for the Service Management system.
  • Team leader responsible for implementing new case management system in 13 General Jurisdiction Courts.
  • Achieved 99% Warehouse Management System (WMS) accuracy through root cause analysis.
  • Implemented new Fraud Case management system, ensuring metric reporting functions are efficient.
  • Worked with a team to create a new decision based knowledge management system.
  • Assist the technical staff to convert portfolios to the Collection Management System.
  • Build use cases scenarios for a new 24x6 order management system.
  • Developed the Earned Value Management System utilizing ANSI/EIA-748.
  • Maintained contract information in corporate financials and administrative management systems.
  • Implemented new document management system with IBM's Cognos Business Intelligence and OnBase software applications.
  • Titled as an IT Super User for the EPIC case management system.
  • Manage Global Enterprise Document Management System (EDMS) project deliverables.
  • AIM) - Global Enterprise Document Management System Shell Oil and Gas is a Dutch based international company with operations worldwide.

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17. Visio

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average Demand
Here's how Visio is used in Business Management Analyst jobs:
  • Performed liaison among planning, engineering and supervision as well as other affected organizations to ensure timely completion of work.
  • Prepared monthly statements for sales representatives' commissions and designer royalties for accounting finance division.
  • Work on various performance metrics and cost benefit analysis analyzing the overall product/division profitability.
  • Translate business problems into product and technology visions.
  • Communicated product status and vision to Executive Management.
  • Corresponded product vision to Executive Management.
  • Defined the solution vision and scope by conducting highly interactive JAD sessions with executives, users and developers.
  • Envisioned need for group, developed PR materials, publicized meetings, recruited and formed volunteer team.
  • Participated on proposal review teams, as a voting member for all divisions of the department.
  • Worked closely with the cross-functional teams, articulated the vision, identified scope and priorities.
  • Led development of a management and control system to support the division's operating plan.
  • Analyzed and updated SPIES templates for domestic business units and foreign subs for each division.
  • Develop a vision for the work unit; align performance expectations with organizational goals.
  • Ensured that translated visions were in precise detail to support business requirements.
  • Designated SAP reporting and process improvement liaison for the division.
  • Worked as a contractor on a combination of deliverables and special projects for NMSD and Space divisions.
  • Serve as project team analyst to setup new Project Office department for Corporate Disney IT division.
  • Used MS Visual Source Safe for code configuration management and used MS Visio for documentation.
  • Created flow charts using Microsoft Visio and created prototypes for web tool.
  • Moved to the IT Risk Management team as part of a reorganization of our division.

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8 Visio Jobs

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18. ERP

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average Demand
Here's how ERP is used in Business Management Analyst jobs:
  • Implemented internal Enterprise Change Management quality program which consisted of impact assessments, approvals, resource scheduling, and cross-team communication.
  • Developed a project tracking system which generated visibility across the ERP applications.
  • Interpreted customer business needs and translated them into application and operational requirements.
  • Coordinated enterprise-level device and approval processing standards.
  • Conducted user training for enterprise applications.
  • Gathered requirements from users across the enterprise, liaised with the development team and completed the implementation within 24 months.
  • Streamlined the supply management process using ERP software for appropriate alerting to prevent stock out situations and production stoppage.
  • Provide all localized data to global departments in the required formats for the purpose of enterprise level reporting.
  • Monitored SolarWinds daily, which encompasses security events and developments across the entire VA enterprise.
  • Developed and maintained liaison with counterparts at lower and higher echelons within Army hierarchy.
  • Guided developers in automating the IFS CRM to IFS ERP sales process and integration.
  • Promote standardization in the company's approach to business process management across the enterprise.
  • Experience in customer service, interpersonal skills, and computer skills.
  • Liaised with IT management and staff to interpret and clarify requirements.
  • Lead resource for two SAP Enterprise Compensation Management module deployments.
  • Interpret Law and Policy Group's recommendations on online access to case information into RBAC access matrix for Oregon eCourt.
  • Project: Was the Project Manager on the Nautilus Enterprise content management system.
  • Back office SAP ERP Financials implementation.
  • Implemented ISDA approvals workflow for LT Debt, reducing counterparty, operational risk.
  • Prepared screenshots, UI interface diagrams and wireframes using MS word, PowerPoint and Visio.

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2 ERP Jobs

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19. Business Process Management

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average Demand
Here's how Business Process Management is used in Business Management Analyst jobs:
  • Utilized aspects of process improvement methodologies such as Lean Six Sigma and Business Process Management.
  • CONTRACT Remediation of Business Process Management of corporate bond and convertible securities for the office of the general counsel.
  • Assisted in the growth and development of the Business Process Management Department.

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1 Business Process Management Jobs

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20. Salesforce

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average Demand
Here's how Salesforce is used in Business Management Analyst jobs:
  • Create test case scenarios to ensure that user acceptance test strategies are thoroughly and completely represented in system enhancements of Salesforce.com.
  • Managed the Salesforce preparation for migration from GreatPlains to PeopleSoft and successfully executed said migration.
  • Implemented company-wide technology and coordinated all training efforts for SharePoint and Salesforce.com.
  • Assisted in completing the migration of several applications to Salesforce.com.
  • Completed weekly configurations and maintenance in Salesforce.com.
  • Managed all Coke integration work streams for the Salesforce Toolkit project, currently 4 databases and 10 interfaces.
  • Worked with Salesforce team to design page layouts for product launch updates for Capital IT.
  • Identified and documented the data need to migrate from Oracle Cloud into Salesforce.
  • Uploaded Midas partner data into Salesforce portal through SFDC data loader.
  • Administrated and monitored the company's Salesforce CRM application.
  • Performed Salesforce Administration for the company on daily basis.
  • Provide oversight on mass data uploads into Salesforce.
  • Implement new departments into Salesforce.
  • Develop Salesforce Production Support Operations Manual on business processes and Salesforce maintenance procedures.
  • Implemented ticketing system utilizing Salesforce Desk.com, developed departmental procedures and SLAs.
  • Validate user acceptance test results; work with IT to define commercial requirements to modify workflow rules in Salesforce.com.
  • Headquartered in Jacksonville, Florida Project Responsibilities: Implemented Salesforce mainly for Lead, Cases, Campaign management.
  • Implemented Salesforce and managed on-going as Salesforce Administrator.
  • Involved in Design and development of Workflows rules, triggers, validation rules and other customizations with Salesforce.
  • Evaluate and i mplement Salesforce AppExchange solutions and add-ons to enhance Salesforce.

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21. Status Reports

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Here's how Status Reports is used in Business Management Analyst jobs:
  • Developed and prepared weekly Status Reports, identifying critical issues and potential barriers to overall practice start-up achievement.
  • Presented status reports and acted as a thought leader to help create strategic direction and growth for the team.
  • Track the progress made by each team member and reviewing the weekly status reports.
  • Prepared status reports and provided the project status to project manager and business stakeholders.
  • Provided status reports and communicated changes in processes for any project assignments.
  • Analyzed and prepared program status reports for review at all levels.
  • Prepared project status reports, metrics and trackers for Management.
  • Involved in generating daily status reports for Business.
  • Prepared and presented personal and team status reports.
  • Prepared weekly and monthly status reports.
  • Maintained the BPPs in Solution Manager; managed risk analysis and mitigation plans, status reports, and end user presentations.
  • Prepared weekly Dashboard Status Reports to inform management/executives of project progress, risks and issues.
  • Developed weekly project status reports to communicate project scope, schedule and cost.
  • Analyzed and prepared program status reports for review PROGRAM PRODUCTIVITY Coordinated quality, and/or productivity programs within the hospital.

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22. Analytics

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Here's how Analytics is used in Business Management Analyst jobs:
  • Designed analytics structure for executive pipeline management that radically changed sales and staff managerial meetings.
  • Provided accurate and effective analytics by pro-actively understanding upstream and downstream processes and procedures.
  • Developed product for a niche market using customer analytics and value proposition analysis.
  • Trained District and Territory Managers on new Software Solutions that improved business analytics.
  • Configured commission payout rules and generate reports to help business users in analytics, forecasting, auditing processes.
  • Provided assistance to other projects as needed to support the Business Management & Analytics Team.
  • Develop and deliver sales analytics and trend reporting for current and projected sales activities.
  • Provide key sales opportunity analytics on a weekly and quarterly basis to the Sr.
  • Support annual sourcing strategy development, develop commodity analytics and identify opportunities for savings within Ameriprise Service Delivery.
  • Documented and developed analytics about in-store labor workflows and expenses.
  • Run, maintain and enhance a set of automated dashboards which provide detailed analytics around IT's employee population.
  • Provided metrics on demand by leveraging large web traffic data sets generated from Google Analytics and SQL data sources.
  • Pull Clearwater Analytics Reports to reconcile and review invoices.

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23. SME

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Here's how SME is used in Business Management Analyst jobs:
  • Developed training for local youth organization which included career assessment, resume writing, and financial literacy.
  • Developed assessments and measures to analyze and improve training effectiveness.
  • Created a process for risks and issues, gathering and assessment as well as performance measures for major IT projects/programs.
  • Worked with internal development teams and SME s, to provide mortgage and consumer loan front-end software solutions to operations.
  • Provided Subject Matter Expertise (SME) level assessments of HC programs and guided stakeholders towards defining future HC capabilities.
  • Research daily risk assessment to review key business criteria to identify and escalate areas of market and customer risk.
  • Worked with PMs and stakeholders to coordinate estimates and impact assessments, resource plans, and status reports.
  • Subject Matter Expert (SME) for all relational database design and development within the Ti BMO.
  • Developed and executed the Internal Audit Risk Assessment and strategic plan including compliance with SOX requirements.
  • Directed Corrosion specialists and Contract personnel in the Bridge Crossing and Test Station assessments.
  • Created and maintained sizing assessment tools for major nursing home facilities.
  • Serve as the CRM SME.
  • Designed and implemented Subject Matter Expert (SME) program Designed and implemented Crisis Management Standards and Certification program.
  • Completed necessary assessments and requests if there is any lack of funding Built out the scorecard process/create procedures.
  • Developed comprehensive User Guide and oversaw further training of 150+ users by the trained SMEs.
  • Subject Matter Expert (SME) in membership and billing processing in commercial healthcare.
  • Collaborated with SMEs and drafted logic for different calculations involved in the application.
  • Conducted train the trainer sessions for identified SMEs through product demo and presentations.
  • Gathered functional requirements from users and management (SMEs).
  • Conducted JAD sessions with management, SMEs', Vendors, Users and other Stakeholders for open and pending issues.

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24. Data Analysis

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Here's how Data Analysis is used in Business Management Analyst jobs:
  • Performed data analysis using MS Access and created management presentation in PowerPoint to present recommendations.
  • Created analyzed reports and inserted graph information through data analysis.
  • Provide critical contact center data analysis to enable strategy decisions.
  • Participated in data analysis for verification purposes.
  • Performed data analysis, statistical analysis, generated reports using SAS for credit card holders on demographic base.
  • Performed test data analysis and ensure data requirements are met prior to start of various testing phases.
  • Performed complex data analysis, reporting, and data maintenance tasks to include quality assurance.
  • Work closely with DM leadership to ensure key performance measures are met through data analysis.
  • Conducted benchmarking activities to identify best practices as well as performed extensive requirement analysis, including data analysis and gap analysis.

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25. JAD

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Here's how JAD is used in Business Management Analyst jobs:
  • Organized JAD sessions with development architects and business leads to develop both high-level and detailed application architecture to meet business needs.
  • Gathered business requirements and restructured process organization to streamline contract/financial applications utilizing JAD sessions.
  • Attended JAD sessions to meet with clients to identify and clarify business requirements, design and present solutions to the clients.
  • Conducted JAD sessions with medical personnel, SME's and technical leads to elicit requirements and do feasibility study.
  • Conducted individual and JAD sessions with the stakeholders and the technical units, feasibility studies risk and impact analysis.
  • Conducted formal interviews and JAD sessions with business users of all levels including the executive team & Project Directors.
  • Facilitated meetings (JAD sessions) with stakeholders to communicate updates, identified and coordinated system problems and resolutions.
  • Lead discussions and JAD Sessions to gather business requirements and discuss possible solutions (SharePoint).
  • Facilitate JAD sessions with users on east and west coast to discuss and baseline the requirements.
  • Organized Kick off meeting, JAD sessions with steak holders, vendor and internal departments.
  • Conducted JAD sessions with various user groups and fully conversant with Product Development Life Cycle.
  • Conduct JAD Sessions to develop an architectural solution that the application meets the business requirements.
  • Developed company JAD procedures and have led several successful JAD sessions.
  • Participated in JAD sessions to elicit correct requirements and resolve issues.
  • Conducted JAD sessions for the elicitation of Requirements.
  • Conducted JAD sessions to define project tasks and to reduce the time frame required to complete deliverables.
  • Facilitate the JADs to discuss and clarify the requirements with Business and Engineering teams.
  • Involved in GAP analysis, JAD, and preparation of workflow diagrams.
  • Facilitated and coordinated JAD sessions, system testing (i.e.

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26. QA

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Here's how QA is used in Business Management Analyst jobs:
  • Act as liaison between the development team and business users, quality assurance (QA) team, Web services team.
  • Advise the QA and Escalations departments regarding claim follow ups and needed actions regarding the same, including appeals.
  • Worked on the continuous improvement of QA process by reviewing and evaluating existing practices with standard testing guidelines.
  • Managed cross-functional and technical teams in the analysis, development, QA, implementation and support of products.
  • Worked with developers and QA testers for requirement status, requirement modifications and defect analysis and defect fixes.
  • Lead test workshops with QA organization to ensure clear understanding of product features software requirements for thorough testing.
  • Work with the QA Team to determine appropriate test plans and to help support the release process.
  • Worked with engineering teams on development / QA /production releases as well as with users on UAT.
  • Assist the QA Team in creating Test Scenarios/ Test Cases as per the functional specification document.
  • Elicited and clarified business rules and technical requirements for the deployment of QAS address standardization software.
  • Designed and implemented basic SQL queries for QA testing and report / data validation.
  • Mentored QA Team, guide them in test planning and test execution phase.
  • Develop requirements tractability matrix to be used in software development and QA testing.
  • Involved in project planning, coordination and implemented QA methodology.
  • Managed QA testing efforts and issue prioritization.
  • Managed QA test lab with varying platforms.
  • Assist in the monitoring, tracking and recording of audits; SSAE-16, QASP, COI.
  • Perform final QA checks on all Contract Data Requirement List Deliverables.
  • Provided Post GO-LIVE support in MFG/PRO QAD Implementation
  • Managed development scope and timelines * Managed QA timelines * Assisted with initial customer implementation.

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27. Risk Management

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Here's how Risk Management is used in Business Management Analyst jobs:
  • Developed administrative system documentation used by product development team for risk management, cross-training and Business Continuity Plans.
  • Assist with performing risk management evaluations.
  • Risk Management services team supports the business by providing insight into managing and mitigating the risk involved in the business.
  • Managed business analysis as well as market and credit risk management for the client UBS Investment Bank.
  • Provided program Risk Management and executed project remediation for network assets, applications, and appliances.
  • Assisted Credit Risk Management in the review and analysis of scanning cut-off for the indirect/direct portfolios.
  • Prepared annual risk management report presented to enterprise risk council and full Board of Directors.
  • Gained exposure to accounting, finance, risk management, and human resource.
  • Inventory office supplies for the Risk Management department.
  • Performed continuous risk management on IT systems.
  • Created detailed requirements for X_Admin, a risk management and administrative software for derivatives trading.
  • Managed approved projects through the lifecycle, including change requests, issues management, risk management, status reportingCRM Business Analyst
  • Mitigate risk and ensure SOWs/Amendments/GSAs are in compliance by following the Enterprise Procurement and Vendor Risk Management process.

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28. Sdlc

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Here's how Sdlc is used in Business Management Analyst jobs:
  • Managed stakeholder communication and relationships throughout full SDLC for each software release.
  • Designed and developed project document templates based on SDLC methodology.
  • Analyzed and created system requirements using SDLC methodology.
  • Develop SDLC processes; templates for Test plans, Test Matrix, Business requirements and other supporting documents.
  • Created and maintained Business Use cases and System Use cases, and Sequence diagrams throughout the SDLC.
  • Revived failing CRM implementation project utilizing agile SDLC principles saving the organization $45,000 is lost investment.
  • Enhanced the functionality of front and middle office for OPICS by employing the SDLC Waterfall model.
  • Develop and manage documentation for each phase of the SDLC using document management systems and practices.
  • Review audits with project managers to ensure understanding of the SDLC process and provide sound solutions.
  • Expected to participate in all parts of the SDLC process of client build.
  • Coordinated and defined processes and tools best suited to each project during SDLC.
  • Executed on Support Readiness, SDLC activities, and training material development.
  • Project plan management, status reporting, SDLC health check and adherence.
  • Process encompassed the complete project life cycle methodology (SDLC).
  • Ensured SDLC best practices were followed throughout the project life cycle.
  • Developed and maintained standard operating procedures SOP and SDLC documents.
  • Participated in the full SDLC of PRPC based applications.
  • Designed the business requirement collection approach based on the project scope and System Lifecycle (SDLC) Methodology.
  • Audit Technology Projects to verify compliancy with SDLC.
  • Utilize project tools, such as MSProject, to baseline and manage project deliverables using the SDLC Agile methodology.

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29. Key Performance Indicators

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Here's how Key Performance Indicators is used in Business Management Analyst jobs:
  • Identified key performance indicators, business drivers, objectives and requirements to improve functionality.
  • Develop a detailed plan to monitor key performance indicators during the transformation.
  • Monitored and reported key performance indicators based on Six Sigma methodology.

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30. Business Partners

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low Demand
Here's how Business Partners is used in Business Management Analyst jobs:
  • Facilitated meetings of technology and business partners, including meeting scheduling, agenda, capturing and distribution of meeting minutes.
  • Collaborate with customers, business partners, and internal constituencies to ensure successful implementation of solutions.
  • Build and manage synergistic relationships with relevant business partners.
  • Established relationships with business partners.
  • Establish Call Center report request process and work with business partners to reach desired outcome.
  • Worked across the organization with business partners, engineering and IT.
  • Track and resolve discrepancies with business partners, and management.
  • Led and facilitated UAT checkpoints with our business partners.
  • Sponsor relationships with our cross-functional business partners to ensure the seamless execution of pre-season strategies.
  • Created automatic sales order confirmation through email by maintaining email address for business partners, defining action profiles and actions.
  • Worked with business partners and IT risk management team to establish realistic real time recovery objectives for disaster scenarios.
  • Worked with our Business partners to onboard CARS Users across the globe.
  • Key liaison between internal business partners and IT project development teams.
  • Reconcile active account reports with business with business partners.

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31. Training Programs

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Here's how Training Programs is used in Business Management Analyst jobs:
  • Collaborated with product vendors to create specialized training programs.
  • Assisted in the development, modification, and presentation of training programs and customer communications.
  • Develop and deliver training programs to system users.
  • Established and maintained user accounts, updated workflows, managed employee training programs, and provided ongoing system support.

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32. New System

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Here's how New System is used in Business Management Analyst jobs:
  • Documented findings of on-site observations and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Analyzed and prioritized user and business requirements as system requirements that must be included while installing the new system.
  • Provided functional and business requirements to develop new systems for clients to manage and maintain IT assets.
  • Support the development team to migrate the existing reports and create new reports in the new system.
  • Understand, proposes, educates and helps implement new business processes through business operations and new systems.
  • Documented requirements and lead the migration of data from previous system into the new system.
  • Performed Gap Analysis to identify for the true scope and importance of the new system.
  • Performed training sessions on new systems GUI, inquires and processes.
  • Performed daily tests in the new system under each Wackenhut role: Super User, Call Specialist, and Quality Assurance.
  • Resolved billing issues with meter configurations and new system, averting [ ] of erroneous bills.
  • Serve as Business Analyst on corporate projects involving new systems development work.

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33. RFP

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Here's how RFP is used in Business Management Analyst jobs:
  • Provide superior service to account managers including account status, sales presentation and RFP response support.
  • Collaborated with marketing team to assist partners with RFP responses.
  • Create and present RFP presentation to various customers.
  • Structure and conduct RFP response analysis.
  • Created and maintained pipeline reporting model for wins, losses, at-risk accounts, new opportunities and RFPs.
  • Manage Request for Proposal (RFP) database as well as prepare pharmacy responses for client RFPs.
  • Analyze RFPs and prepare business proposals through cross-team collaboration.
  • Draft proposals in response to RFPs.
  • Performed financial analysis for Vendor RFPs.

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34. UML

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Here's how UML is used in Business Management Analyst jobs:
  • Planned and defined system requirements to Use Case, Use case scenario and Use Case narrative using the UML methodologies.
  • Created Activity diagrams and Use Case Diagrams (UML Diagrams) using Rational Rose.
  • Used UML for modeling the business requirements.
  • Used basic, UML and BPMN concepts.
  • Follow UML based methods using Microsoft Visio to create Use cases, Activity diagrams, State chart diagrams, Sequence diagrams.
  • Followed the UML based methods using Rational Rose/MS Visio to create Use Cases, Activity Diagrams and Sequence Diagrams.
  • Created Swim-Lane Diagrams, Entity Relationship Diagram (ERD's) and Process Flows using UML and Microsoft Visio.
  • Used MS Office suite for creating use cases, workflows and sequential diagrams according to UML methodology.
  • Designed UML diagrams using Rational Rose and MS Visio, for better understanding of business processes.
  • Maintained the UML models in Ms Visio.
  • Modelled business workflow using mock up screens; and created UML diagrams like Use case, sequence diagrams.

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35. HR

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Here's how HR is used in Business Management Analyst jobs:
  • Participate in HR initiatives by providing insight and proposing solutions to achieve objectives.
  • Captured Requirements through detailed discussion with client and project managers.
  • Steered business decisions through comprehensive analysis and recommendations.
  • Developed automation for workforce management team that resulted in 0.6 FTE savings through the elimination of manual data entry and reporting.
  • Partner closely with clients to provide meaningful insights to inform strategic decisions for senior executives through custom brand equity research.
  • Improved effectiveness and efficiency of corporate finance and supply chain systems by 15% through detailed analysis and proposing solutions.
  • Manage a dedicated cross-functional team of three software developers, two database administrators, and two quality assurance engineers.
  • Involved in performance, regression and integration testing and supported the development team throughout the project life cycle.
  • Documented the structure of the custom Oracle Responsibilities and Functions through the use of a BR100 template.
  • Travel nationwide to collect business requirements and performed user surveys throughout the entire FEMA Agency.
  • Utilized three different job requisition systems to file requests needed to hire employees and contractors.
  • Managed the purchasing through delivery processes for Foreign Military Sales (FMS) spare parts.
  • Increased spare part sales through strategic planning and forecasting.
  • Maintain and track issues through a customer database.
  • Conducted financial statement analysis, credit worthiness evaluation and assisted the underwriting team through a successful closing.
  • Tracked requests through system approval workflows and escalated when necessary.
  • Streamlined Charter Payment process by designing and implementing a custom object that they can generate invoices and check requests through Salesforce.
  • Share strategic and operational responsibility for the design, generation, and delivery of HR reporting, metrics, and analytics.
  • Process new skus, weekly transfers, discontinues, reinstates, and changes through AS400and Access with 98.6% accuracy.
  • Design and testing of Cognos reports: including drill up, drill down and drill through.

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36. Cost Savings

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Here's how Cost Savings is used in Business Management Analyst jobs:
  • Develop and implement cost savings measures related to Payer-to-Clearinghouse connectivity and transaction volume to cost ratios.
  • Managed the network folders and directories for effective business management resulting in cost savings and more budget allocations for services.
  • Employed root cause analysis to identify critical issues and developed process improvements that led to cost savings.
  • Decreased the spending budget by 30% by evaluating and reporting areas of significant cost savings.
  • Ensured accurate and timely reporting of cost savings and initiatives to reduce project cost.
  • Identified and remedied billing process gap, resulting $2.1 million annual cost savings.
  • Cost savings through development of recovery process for ETL group.
  • Analyzed multi-unit purchasing processes to formulate cost savings and process improvement plans, including fund separation strategies.
  • Conduct weekly meetings regarding cost savings measures and team progress Implement and coordinate cost saving strategies regarding network connectivity.
  • Guided cross-functional team in achieving $20 Million annual cost savings on new driveline system design for Ford Explorer.

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37. PMO

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low Demand
Here's how PMO is used in Business Management Analyst jobs:
  • Managed all aspects of an online PMO repository including procedures, templates, status dashboards, and monthly reporting presentations.
  • Coordinated with Suppliers, PMO and Authorities to clear the imported material from customs by generated the required documents.
  • Reported daily metrics to Program Management Office (PMO) and made recommendations to IT, Procurement and Legal.
  • Set clear expectations with the PMO & Delivery team while assigned to projects including regular status reporting.
  • Worked as a senior member of the program management office (PMO) team.
  • Support PMO data requests related to analysis (and standardize where possible).
  • Collected Data on current projects for PMO reviews and submits to Operations.
  • Participate in cross-LOB working sessions including TAMS, ESAM, MEPC, PMO, CSA/Audit, and CBB Asset Managers.
  • Maintained release dashboards with various ad-hoc reports and ensured posted data is accurate for PMO stakeholder consumption
  • Realized >$6mm annualized savings by leading effort to cleanup/remove old user equipment (post JPMorgan-Bank One merger).
  • Coordinated with manager, IT and PMO effectively to ensure that all the timelines pertaining to requirement documentation are met.
  • Maintained PMO IT Project Dashboard to identify and implement key performance measures and indicators to IT Senior Management.
  • Maintained SharePoint sites for PMO projects as well as creating and updating PMO roadmaps and monthly project reports.
  • Executed Bear Stearns network integration risk review and analysis for integration into JPMorgan Chase network.

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38. Siebel

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low Demand
Here's how Siebel is used in Business Management Analyst jobs:
  • Key analyst/designer for Siebel data archiving project.
  • Provided early termination fee analysis for commercial, industrial and mass market residential accounts using the ISTA and Siebel systems.
  • Handle all inquiries from Prime via PCT system and capture all work within a Siebel service request.
  • Develop reporting requirements to monitor Customer Account install base asset data maintained in Siebel Systems and SAP.
  • Conducted meetings with Siebel UCM/MDM team for data loading and attending relevant team meetings with business.
  • Gather and document requirements for development and enhancements of the Siebel CRM application.
  • Administered support of Siebel On Demand application for upwards of 400 users.
  • Provided data to migration team from Siebel on Demand.
  • Analyze and troubleshoot issues/problems with the Siebel CRM application.
  • Involved in various Project Phases w.r.t Siebel Implementation.
  • Prepared training guide for Siebel on Premise.
  • Validated user setup done by Siebel Admins.
  • Major contributions include: Key analyst/designer for leads/opportunities/assets/agreements/orders data migration from home grown application into Siebel 7.
  • Key analyst/designer for Siebel customer data de-duplication project.
  • Analyzed migration requirements for Siebel on Demand to Siebel on Premise.
  • Documented web-based xml portal Siebel Search Application via Siebel EAI and web services on a SOAP platform.
  • Performed GAP Analysis between requested business requirements and "out of the box" Siebel Application Processes.
  • Train 3rd party brokers on Nestl 's trade principles and Nestl 's Siebel based trade management system.

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39. Scrum

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low Demand
Here's how Scrum is used in Business Management Analyst jobs:
  • Used Agile/Scrum Methodology for business requirements, business process design activity to document and analyze requirements.
  • Delivered cross-functional team members Agile/Scrum Methodology news communication and training.
  • Led JAD sessions to bring the business users and the scrum team to same converging point on requirements and change management.
  • Conduct daily scrum meeting, identifying any impediments and resolving them to meet the deadlines.
  • Executed the management and development of the above projects utilizing the SCRUM methodology.
  • Scale the Scrum software development process to very large organization.
  • Assisted Release Management in software implementations (Scrum environment).
  • Managed small development team with daily SCRUM meetings.
  • Project Manager for all major product releases [ ] with Agile, SCRUM and Waterfall methodology.
  • Enact change and continuous improvement increasing the productivity of Scrum team and the quality of deliverables.
  • Managed outsourced development scope and timelines thru Iterative/SCRUM development.

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40. Peoplesoft

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Here's how Peoplesoft is used in Business Management Analyst jobs:
  • Managed testing of the PeopleSoft Web Order Management application
  • Interpret contract documentation and make determination on limitation of funding levels, project type and setup within PeopleSoft system.
  • Provided security administration for SAP, Oracle, PeopleSoft, and ABS.
  • Provide business analysis for IBM's Oracle / PeopleSoft Alliance.
  • Produced design documents for post go-live enhancements to PeopleSoft CIS 7.6
  • Worked on PeopleSoft HR implementation.
  • Position was overseeing the testing of PeopleSoft CIS 8.9 upgrade and provides functional support to the IT department.
  • Expense PA creation, voucher payment in Peoplesoft and follow up reporting.

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41. Traceability Matrix

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Here's how Traceability Matrix is used in Business Management Analyst jobs:
  • Developed the Requirements Traceability Matrix, prioritized and determined impact of all applications.
  • Created traceability matrix to ensure that all requirements are tested; and the expected results are achieved.
  • Maintained Requirement Traceability Matrix (RTM).
  • Established Traceability between the Requirements and the Tests cases in Traceability Matrix.
  • Forecasted workflow changes and maintained BRD, FRS, Requirement Traceability Matrix, and testing tools for Salesforce.

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42. Sigma

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low Demand
Here's how Sigma is used in Business Management Analyst jobs:
  • Studied various concepts under Six Sigma and its application/impact on business processes
  • State Health Commissioner, Director of IT, CHIRP registry manager and the lean six sigma green belt members.
  • Earned Six Sigma Green Belt Certification for project: Reducing Wind Revenue Reporting Manual Adjustments.
  • Prioritize the goals and tasks for the green belt lean six sigma team.
  • Core Team member on multiple Six Sigma projects Created framework and process for Knowledge Management system

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43. Data Warehouse

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Here's how Data Warehouse is used in Business Management Analyst jobs:
  • Extract data from different systems, design and develop ETL processes for loading data into the data warehouse utilizing SSIS.
  • Prepare and document data conversion requirements for mapping from Data Warehouse, PeopleSoft, NVS and FreeStyle Connect.
  • Collaborated with Architects and Data Analysts to create process documentation and data models for data warehouse.
  • Helped with data modeling and defining the conceptual and logical model of the data warehouse.
  • Develop report specifications for OLAP/OLTP Reports from the data warehouse for Report Access Portal.
  • Assist development team to transform system requirements into a design for the data warehouse.
  • Assisted IT Department in support of Project Management and Data Warehouse reporting efforts.
  • Cleaned and processed foreign currency interest rate data from Bloomberg and Wind to integrate with proprietary data warehouse.
  • Analyzed financial and claims data within Harvard Pilgrim Health Care to integrate into Teradata Data Warehouse.
  • Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models.

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44. Technical Support

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low Demand
Here's how Technical Support is used in Business Management Analyst jobs:
  • Maintained documentation for configuration on server systems and provided technical support to ensure minimum downtime.
  • Led tier-2 technical support efforts, and performed data mapping reviews and testing for migration from legacy systems.
  • Provided global technical support, testing, root cause analysis and training.
  • Served as a resource for client questions & technical support.
  • Provided technical support as needed.
  • Team - Florida US (Owner) Computer technical Support - On Site Service.
  • Managed Resource) Evaluated vendors based on price, quality, availability, reliability and technical support.

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45. Data Integrity

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Here's how Data Integrity is used in Business Management Analyst jobs:
  • Performed quality testing on new technology to audit critical processes, confirm data integrity and ensure features were built as required.
  • Focus was on data integrity and the impact on shipping cost and operating expenses.
  • Maintain telephone number data integrity for the entire state of Ohio and Texas.
  • Created and distributed statistical data via Crystal Reports to validate data integrity and relevance.
  • Produced and analyzed various ad hoc reports and files for NMSD in order to maintain data integrity.

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46. Stakeholders

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low Demand
Here's how Stakeholders is used in Business Management Analyst jobs:
  • Conferred with internal and external stakeholders through site visits and teleconference calls to determine if modifications to plans were necessary.
  • Conducted Brainstorming sessions with stakeholders to identify business processing, non-functional and functional differences on respective Cost Basis applications.
  • Identified approaches for evaluating product success and socialize the criteria with various stakeholders.
  • Coordinate with user committee and key stakeholders for application enhancement approvals.
  • Provided HC Management services to multiple government customers and stakeholders.
  • Prepared and presented information to key stakeholders.
  • Trained business managers, stakeholders and IT personnel on company s protocol and assured that all adhere to standards for sustainability.
  • Collaborate with stakeholders, suppliers, customers, management to help resolve and diagnose process errors, redundancies, and inconsistencies.
  • Lead the research team coordination to meet the stringent deadline along with coordination with legal team and the stakeholders.
  • Led requirement gathering sessions with client stakeholders and QA defect review sessions with developers to identify needs/issues.
  • Drive periodic release cycles with the Project Manager and business stakeholders to prioritize defects and enhancements.
  • Conduct follow up interviews with the stakeholders where necessary to expand on the requirements.
  • Redistributed POR report statement to key stakeholders for their review and agreement.
  • Worked with the stakeholders to identify the production issues and resolve them.
  • Conducted weekly meeting with stakeholders to discuss project priorities and status.
  • Led system demos for stakeholders and user community.
  • Managed project scope, timelines and teams of analysts, testers, developers, and users while reporting to project stakeholders.
  • Communicate status to stakeholders with an emphasis on maintaining alignment with core project sponsors Manage project dependencies and constraints.
  • Serve as tool expert and responsible for evangelizing the Lumeris product to internal and external stakeholders.
  • Presented management s objectives to the IT team and business stakeholders resulting in buy into the proposed changes.

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47. System Enhancements

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low Demand
Here's how System Enhancements is used in Business Management Analyst jobs:
  • Participated in the yearly Disaster Recovery Testing and Users Acceptance Testing for billing system enhancements.
  • Interfaced between customers and technology group to determine business requirements for system enhancements.
  • Conducted system analysis, wrote system enhancements specifications, and tested systems.
  • Identified and proposed business process and system enhancements.
  • Research and writing business requirements for system enhancements.
  • Assisted in the development of numerous system enhancements, process changes and other customer facing projects for large corporate clients.
  • Planned, tested, and implemented system enhancements and conversions.
  • Planned and deployed system enhancements and training events.
  • Develop and train system enhancements as needed.

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48. Executive Management

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low Demand
Here's how Executive Management is used in Business Management Analyst jobs:
  • Consolidated, verified and published executive management reports for ten lines of business.
  • Communicated with executive management team to ensure awareness of escalating situations.
  • Serve as a liaison and contact for supporting internal/external vendor relationships to IT, Project Managers and Executive Management.
  • Gather, review and validate (for completeness and accuracy) metrics for reporting to executive management.
  • Perform middle management activities, report process, project progress to VP, and the executive management.
  • Served as management consultant for the five (5) administrators and all executive management.
  • Presented monthly business reviews to executive management on 3000 WaMu retail branches.
  • Produced final Ecap valuation used by executive management in strategic capital-based decision-making.
  • Prepared monthly and ad hoc reports for Senior and Executive Management teams.

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49. Trend Analysis

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low Demand
Here's how Trend Analysis is used in Business Management Analyst jobs:
  • Developed metric reports for regression trend analysis to resolve customer/client issues.
  • Create and monitor performance metrics and perform trend analysis, reporting.
  • Performed trend analysis of problems and issues.
  • Manage Organizational Change and Knowledge Management Conduct Trend analysis on HCL performance by industry, and conduct strategic analysis on projects.

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50. Issue Resolution

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low Demand
Here's how Issue Resolution is used in Business Management Analyst jobs:
  • Provided escalation to banking executives from multiple business units for issue resolution.
  • Coordinated functional test reporting and issue resolution.
  • Facilitated issue resolution during testing process.
  • Assisted project manager with coordination tasks, issue resolution, project plan creation and maintenance and communication plan.
  • Created and implemented project definition, test plan, procedures and issue resolution for DataExpress implementation.
  • Provide clear explanation for actual and budget variances and make recommendations for issue resolution.
  • Managed the issue resolution, enhancement and process oversight for Encounter Data.
  • Oversee problem isolation, issue resolution, and escalation management according to pre-defined protocols.

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Business Management Analyst Jobs

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20 Most Common Skills For A Business Management Analyst

Business Requirements

16.1%

Financial Statements

11.8%

Project Management

7.4%

Data Collection

6.6%

Ensure Compliance

6.4%

Test Cases

6.0%

User Acceptance

5.2%

CRM

4.6%

SQL

4.2%

Sharepoint

3.8%

Process Improvement

3.4%

Business Units

3.1%

UAT

3.0%

Subject Matter

3.0%

Customer Service

2.8%

Management System

2.8%

Visio

2.7%

ERP

2.5%

Business Process Management

2.4%

Salesforce

2.3%
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Typical Skill-Sets Required For A Business Management Analyst

Rank Skill
1 Business Requirements 11.8%
2 Financial Statements 8.6%
3 Project Management 5.5%
4 Data Collection 4.8%
5 Ensure Compliance 4.7%
6 Test Cases 4.4%
7 User Acceptance 3.8%
8 CRM 3.3%
9 SQL 3.1%
10 Sharepoint 2.8%
11 Process Improvement 2.5%
12 Business Units 2.2%
13 UAT 2.2%
14 Subject Matter 2.2%
15 Customer Service 2.1%
16 Management System 2.0%
17 Visio 2.0%
18 ERP 1.9%
19 Business Process Management 1.7%
20 Salesforce 1.7%
21 Status Reports 1.7%
22 Analytics 1.7%
23 SME 1.5%
24 Data Analysis 1.4%
25 JAD 1.4%
26 QA 1.3%
27 Risk Management 1.2%
28 Sdlc 1.2%
29 Key Performance Indicators 1.0%
30 Business Partners 1.0%
31 Training Programs 1.0%
32 New System 0.9%
33 RFP 0.8%
34 UML 0.8%
35 HR 0.7%
36 Cost Savings 0.7%
37 PMO 0.7%
38 Siebel 0.7%
39 Scrum 0.7%
40 Peoplesoft 0.7%
41 Traceability Matrix 0.6%
42 Sigma 0.6%
43 Data Warehouse 0.6%
44 Technical Support 0.6%
45 Data Integrity 0.6%
46 Stakeholders 0.6%
47 System Enhancements 0.5%
48 Executive Management 0.5%
49 Trend Analysis 0.5%
50 Issue Resolution 0.5%
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40,796 Business Management Analyst Jobs

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