What does a business management analyst do?
A business management analyst specializes in conducting economic research and analysis to provide essential data that will help companies to develop better procedures and services. Moreover, their responsibilities typically revolve around evaluating existing processes and systems to look for areas in need of improvement, identifying issues and providing corrective measures, facilitating meetings and presentations, documenting and processing results, and maintaining an accurate record of data and transactions. Furthermore, it is essential to implement all policies and regulations, all while encouraging the team to reach goals and improve performance.
Business management analyst responsibilities
Here are examples of responsibilities from real business management analyst resumes:
- Conduct JAD sessions with medical personnel, SME's and technical leads to elicit requirements and do feasibility study.
- Manage stakeholder communication and relationships throughout full SDLC for each software release.
- Manage project documentation and storage in an intuitive, user-friendly hierarchy using SharePoint.
- Manage the Salesforce preparation for migration from GreatPlains to PeopleSoft and successfully execute said migration.
- Analyze the current CRM mobile applications in order to provide the best user interface design for the mobile application.
- Lead CRM analyst for outbound email marketing customer communications.
- Document business requirements for statistical modules of ERP systems.
- Prepare the requirements specification documents and process flows in Visio.
- Maintain technical documents through collaboration with technical teams using SharePoint.
- Develop a project tracking system which generate visibility across the ERP applications.
- Create test case scenarios to ensure that user acceptance test strategies are thoroughly and completely represent in system enhancements of Salesforce.com.
- Maintain forms and reports in XSL, CSS, HTML, XSLT, and XML.
- Design and develop financial web applications using Perl, HTML, JavaScript, CSS and SQL.
- Prepare monthly KPI reports; review carriers' performance (on time delivery, delivery lead time).
- Support in visualization for site development/configuration/testing.
Business management analyst skills and personality traits
We calculated that 9% of Business Management Analysts are proficient in Project Management, CRM, and Business Analysis. They’re also known for soft skills such as Creativity, Analytical skills, and Communication skills.
We break down the percentage of Business Management Analysts that have these skills listed on their resume here:
- Project Management, 9%
Coached, Mentored, and trained web/new development projects on HCA processes for Project Management, Requirements Management and Configuration Management.
- CRM, 8%
Developed the requirements for understanding customer segments and insurance product performance and mapped it to Dynamics CRM functionality.
- Business Analysis, 6%
Assist with the customer communication and business analysis necessary to create functional requirements.
- Analytics, 5%
Designed analytics structure for executive pipeline management that radically changed sales and staff managerial meetings.
- Customer Service, 4%
Facilitate project functions, document and determine system flow and drive business requirements for improvements directly related to improving customer service.
- Scrum, 4%
Executed the management and development of the above projects utilizing the SCRUM methodology.
"project management," "crm," and "business analysis" are among the most common skills that business management analysts use at work. You can find even more business management analyst responsibilities below, including:
Analytical skills. Another essential skill to perform business management analyst duties is analytical skills. Business management analysts responsibilities require that "management analysts must be able to interpret information and use their findings to make proposals." Business management analysts also use analytical skills in their role according to a real resume snippet: "designed and facilitated the build of a contract management database in sharepoint to provide better insights into contract review timelines. "
Communication skills. This is an important skill for business management analysts to perform their duties. For an example of how business management analyst responsibilities depend on this skill, consider that "management analysts must be able to convey information clearly in both writing and speaking." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a business management analyst: "manage stakeholder communications and coordinate with business leads and technical teams to drive successful delivery of visualization products. ".
Interpersonal skills. A big part of what business management analysts do relies on "interpersonal skills." You can see how essential it is to business management analyst responsibilities because "management analysts work with managers and other employees of the organizations for which they provide consulting services." Here's an example of how this skill is used from a resume that represents typical business management analyst tasks: "provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. "
Problem-solving skills. A commonly-found skill in business management analyst job descriptions, "problem-solving skills" is essential to what business management analysts do. Business management analyst responsibilities rely on this skill because "management analysts must be able to think creatively to solve clients’ problems." You can also see how business management analyst duties rely on problem-solving skills in this resume example: "lead discussions and jad sessions to gather business requirements and discuss possible solutions (sharepoint). "
Time-management skills. Lastly, "time-management skills" is an important element of what a business management analyst does. Business management analyst responsibilities require this skill because "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." This resume example highlights how business management analyst duties rely on this skill: "conduct daily scrum meeting, identifying any impediments and resolving them to meet the deadlines. "
The three companies that hire the most business management analysts are:
- Citizens Alliance51 business management analysts jobs
- Northrop Grumman41 business management analysts jobs
- TD Bank33 business management analysts jobs
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Compare different business management analysts
Business management analyst vs. Staff analyst
Staff Analysts are employees who oversee the activities related to the employees. They monitor the performance of the employees and assess whether particular employees suit the role they have. They also assess the current roles in the company to see if those roles are really needed. Staff Analysts ensure that the manpower allocation in the company is efficient. They analyze staff-related data to check whether there are more areas for improvement. Staff Analysts may also be assigned to come up with projects related to improving productivity.
There are some key differences in the responsibilities of each position. For example, business management analyst responsibilities require skills like "crm," "business analysis," "analytics," and "customer service." Meanwhile a typical staff analyst has skills in areas such as "sql," "logistics," "analyze data," and "financial statements." This difference in skills reveals the differences in what each career does.
Staff analysts tend to make the most money working in the technology industry, where they earn an average salary of $107,444. In contrast, business management analysts make the biggest average salary, $88,865, in the finance industry.The education levels that staff analysts earn slightly differ from business management analysts. In particular, staff analysts are 2.3% less likely to graduate with a Master's Degree than a business management analyst. Additionally, they're 0.8% more likely to earn a Doctoral Degree.Business management analyst vs. Program analyst
The job of program analysts is to plan, manage, and evaluate a company's computer programs. They usually perform different tasks, including researching and analyzing complex data to identify trends and offer the best recommendations for improvements. Other duties for this position may include creating policies and procedures, monitoring and evaluating program performance, and resolving any issues. This role's skills and requirements include a bachelor's degree in computer science, business, or related field. Previous work experience as a program analyst and critical thinking skills are also valued.
Each career also uses different skills, according to real business management analyst resumes. While business management analyst responsibilities can utilize skills like "crm," "analytics," "scrum," and "portfolio," program analysts use skills like "veterans," "program management," "logistics," and "dod."
On average, program analysts earn a higher salary than business management analysts. Some industries support higher salaries in each profession. Interestingly enough, program analysts earn the most pay in the professional industry with an average salary of $79,942. Whereas business management analysts have higher pay in the finance industry, with an average salary of $88,865.In general, program analysts achieve similar levels of education than business management analysts. They're 0.5% more likely to obtain a Master's Degree while being 0.8% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for business management analysts in the next 3-5 years?
Rebecca Sarver
Lecturer in Human Services Studies, Elmira College
Business management analyst vs. Project analyst
A project analyst is responsible for overseeing the development of new projects upon completion of data gathering. A project analyst must provide plans and design the project to its full potential. For this, it is essential to conduct extensive research and coordinate with all staff and departments involved through regular reports and various forms of communication. Furthermore, a project analyst must devise strategies to improve particular projects for it to succeed and achieve better results, all in adherence to the company policies and regulations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a business management analyst is likely to be skilled in "crm," "business analysis," "analytics," and "strong analytical," while a typical project analyst is skilled in "pmp," "infrastructure," "logistics," and "microsoft project."
Project analysts make a very good living in the manufacturing industry with an average annual salary of $76,006. On the other hand, business management analysts are paid the highest salary in the finance industry, with average annual pay of $88,865.project analysts typically earn similar educational levels compared to business management analysts. Specifically, they're 1.8% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.Business management analyst vs. Senior analyst
A senior analyst's responsibilities will vary in every organization or industry. However, their primary role is to gain an understanding of a company's strengths and weaknesses. Through this, they can devise strategies and determine new opportunities that would be significant in attaining financial gains and a more substantial client base. Furthermore, it is a senior analyst's responsibility to coordinate with various departments, and even clients, to establish a rapport that will be essential in gaining the needed information to catapult a company to its finest.
Types of business management analyst
Updated January 8, 2025
