AMER Business Program Manager, Controls Deployment and Service, and Global Program Team
Business manager job in Herndon, VA
As a Data Center Capacity Delivery (DCCD) Business Program Manager supporting the AMER Controls Deployment and Service (CDS) team and the Global Program Team (GPT), you will be part of a highly creative, efficient team tasked with tackling complex challenges in building Amazon-owned data centers.
As DCCD Business Program Manager AMER, you will manage information, processes, and data controls to drive operational efficiency and strategy throughout the broader team. This includes developing operational metrics, headcount management, and implementing new or improved scalable operational mechanisms to support growth, increase resource capacity, and reduce cycle time and cost. The successful candidate will think strategically, act tactically, write effectively, and exercise strong business judgment and critical thinking skills. They must also build strong cross-group working relationships, identify key stakeholders, demonstrate exceptional organizational skills, and have a passion for operational excellence and delivering simple, effective solutions.
Key job responsibilities
Strategic Planning & Execution:
• Develop and execute 2-3 year strategic plans, translating complex business requirements into clear, actionable initiatives with measurable outcomes
• Lead strategic projects and maintain tactical goal alignment through monthly reviews and data-driven assessments
• Create and maintain executive-level strategic documentation, including business objectives and performance metrics
• Manage comprehensive review processes including strategic offsite meetings, promotion reviews, Organizational Leadership Reviews, and monthly business objective assessments
Financial Management:
• Develop annual CAPEX/OPEX planning and budget allocation
• Create detailed financial forecasts and comprehensive planning documents for leadership review
• Establish tracking mechanisms for expenditure monitoring
• Manage and track departmental budgets including training programs, travel, and entertainment costs
• Produce monthly financial analysis reports with variance explanations and recommendations
Resource Management:
• Lead end-to-end workforce planning and optimization, establishing and tracking hiring targets based on level of effort reviews while monitoring attrition rates to align staffing levels with business demands
• Collaborate with recruiting leaders and managers to oversee new hire onboarding, track employee productivity, and monitor progress against hiring targets
• Lead workplace space planning initiatives, including assigned and agile seating arrangements, in partnership with key stakeholders
• Lead annual review of organizational s, roles, and responsibilities to ensure alignment with business requirements
About the team
**Why AWS**
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS- 5+ years of program or project management experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience developing and implementing operational processes at enterprise level
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Security Business Partner/Physical
Business manager job in Herndon, VA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
Vantor is seeking a Security Business Partner/Physical Security to join our Security Team in Herndon, VA. SBP/Physical will be responsible for all operational and programmatic security for the wide variety of programs and services contracts. As the security focal, the Security Business Partner will work with business leaders, contracts, and HR Business partners on all security and protection matters. Additional coordination will be required within the Vantor Corporate Security team to include Sr. leadership, facilities, Information Assurance (IA), and Cyber.
As the lead, the SBP is accountable for interpreting requirements, developing & implementing security programs (plans, procedures, and processes), and engaging Cognizant Security Agencies (CSA) & Government Contracting Authority (GCA) to ensure critical National Security Information (NSI) is protected in accordance with policy and expectations.
This position will provide development and oversight of all aspects of program security for collateral and SCI programs to include direct oversight and management of the contract security analysts and security officers depending on the scope of the team's product and service offerings. This broad role includes the management of an overall program security posture to ensure compliance with corporate and government regulations and a focus on integrating security to become a value add an element into all aspects of the operation.
What you'll do day-to-day:
Demonstrated knowledge of national security policies, to include (but not limited to): ICDs, 705, TEMPEST, NISPOM, Executive Orders, customer-specific directives and instructions, Code of Federal Regulations (CFRs), etc.
Identify needs and manage all aspects of security services based on risk and the implementation of risk-based solutions across the programs
Focus on superb customer service and customer satisfaction
Contributes to developing improved processes and protocol and implementing new ideas with security management
Implement all aspects of a security program to include Security Operating Procedures (SOPs), security processes, security education, and awareness program, etc.
Educates employees as to the importance of security procedures and how the new processes provide benefits to employees and the company
Keeps abreast of the dynamic industry of security, technologies, and developing threats world-wide
Partner with cross-departmental management to coordinate security initiatives in line with the overall business strategy and an emerging perspective focusing on security. Professional staff, demonstrating strong delegation skills to efficiently accomplish the mission and professionally develop subordinate staff
Minimum Requirements:
Must be a U.S. Citizen with a current/active Top Secret and the ability to obtain SCI assesses Clearance
Bachelor's degree or equilivent
10 years of program security experience,
3 years supervisory experience
Solid understanding of DoD and Intel customers, policies, and program security execution
Experience in leading a professional staff, demonstrating strong leadership skills
Experience in leading a professional staff, demonstrating strong leadership skills
Familiar with the
National Background Investigation Services
(
NBIS
), National Industrial Security System (NISS), Scattered Castles, Information Management Systems, Access Control Systems, and other security-related databases
Strong understanding of the DD254 process
Position may require some travel
SCIF building/FFC/Nomination packages
Familiar with CCURE system
Preferred Qualifications:
Current/active TS/SCI Clearance
Demonstrated ability to produce security policies and procedures
Strong interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals
Ability to set and balance short and long-term priorities and remain focused within a rigorous, fast-paced, and dynamic environment
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The base pay for this position within the Washington, DC metropolitan area is: $107,000.00 - $178,000.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Generator Services Manager, DCC Communities
Business manager job in Herndon, VA
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.
We are seeking an energetic, customer oriented Generator Service Manager to serve as a technical resource and leader within our Operations Services Team. The position will help ensure overall availability and reliability to meet or exceed defined service levels around the critical infrastructure in Data Center Engineering Operations. The Generator Service Manager is responsible for the operation and maintenance of all generators within the data center space. This equipment supports mission-critical servers and must maintain better than 99.999% up-time.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Manage all aspects of data center critical generator preventative maintenance, planned and unplanned repairs, and emergency response.
- Act as an ambassador of safety and security ensuring the highest level of team compliance with our safe, secure culture.
- Ensure all work performed within the data center is completed to the highest standard of quality eliminating impact to internal/external customers.
- Manage teams of Generator Service Technicians in all facets of their responsibilities and career development.
- Create and maintain generator maintenance schedules, and liaise with the maintenance scheduling team ensuring 100% generator maintenance completion and compliance.
- Engage in improvement projects working with a variety of support teams and drive them from conception to completion.
- Manage team budget and expenditures.
- Actively involved in defining contract scopes and works with contracts partner team ensuring highest quality outcome in support of our customer.
- Manage multiple competing projects across multiple sites simultaneously.
- Interact with engineers, technicians, project managers and management on a routine basis.
- This role requires supporting an on-call rotation.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 2+ years of people management and team development experience
- 2+ years of work in data centers with an emphasis on building and equipment operation experience
- Experience in people management and team development
- Experience operating a mission-critical team or product
- High school or equivalent
PREFERRED QUALIFICATIONS- 3+ years of work in a management position with 5 or more direct reports experience
- 5+ years of work in data centers with an emphasis on building and equipment operation experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience in a management position with 5 or more direct reports
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Assistant Unit Manager
Business manager job in Woodlawn, VA
About the Job:
As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
Paid Time Off
Free meal each shift
Medical benefits
401k retirement plan with 4% match
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Business Administrator (Entry Level)
Business manager job in Reston, VA
We are currently recruiting to fill a Entry-Level Business Administrator position. This is a great entry-level position with ample opportunities for professional growth and development. The candidate will build a strong foundation of business and administrative operations through many organizations that we work with. We have these opportunities with non-profits, associations, and business organizations.
Responsibilities of Entry-Level Business Administrator:
Provide operational support to client team. Learn the industry from the ground up, starting with the administrative aspects and transitioning into specific areas.
Serve as a liaison between various teams within the company
Assist and support manager in serving employees
Perform standard and ad hoc reporting for management
File and record administration
Manage special projects as assigned
Some data entry / processing that pertains to specific accounts
Qualifications of Entry-Level Business Administrator:
Bachelor's degree from an accredited college or university * Strong customer service skills
Highly analytical
Possess an entrepreneurial spirit
Strong, flexible, and creative problem solving and decision-making skills
Ability to build strong customer relationships.
Excellent communication skills and strong attention to detail - can communicate with all levels
Good organizational skills with a demonstrated ability to prioritize work and meet agreed upon deadlines.
Why You Want To Work Here:
Great Benefits
Competitive Pay/Salary
Potential remote and hybrid opportunity
Terrific opportunities for career growth and impact
Senior Business Operations Manager
Business manager job in Ashburn, VA
Excited to share that we're opening a key role on our team, Senior Business Operations Manager. This position sits at the heart of our organization, partnering closely with leadership across sales, finance, engineering, and product to shape strategy, optimize operations, and drive scalable growth.
If you love blending analytics with execution, thrive in cross-functional environments, and want to help build and commercialize new cloud-focused offerings in a fast-growing company, we'd love to meet you.
Turn data, market insight, and cross-functional alignment into business impact.
Responsibilities/Duties:
Develop and maintain unit economics and margin models that reflect underlying cloud infrastructure and partner business models.
Support revenue forecasting and scenario modeling for existing and new products and services.
Evaluate new product and service concepts for commercial viability, including offer definition, target segments, unit economics, and recommended pricing and packaging.
Monitor the market, partner ecosystem, and competitive landscape and synthesize findings into clear positioning, risks, and opportunities.
Translate sales and partner feedback into structured business requirements, use cases, and messaging themes.
Partner with engineering and sales teams to turn validated use cases into scalable, repeatable offerings including SKUs and launch plans.
Support planning and execution of proofs of concept and special projects, including coordination of logistics across internal teams and external partners.
Work closely with sales, finance, leadership, and periodically engineering to align on priorities, cost models, and execution plans.
Use simple project management practices and tools to track work, manage deadlines, and keep stakeholders aligned across multiple concurrent initiatives.
Identify opportunities to improve reporting, workflows, and decision support tools, and help design a more standardized pricing and deal structure process over time.
Develop and maintain core productization assets such as internal materials, product requirement documents, and operational checklists.
Perform other related duties as assigned.
Experience and Core Competencies:
Bachelor's degree in a relevant field required; master's degree preferred
5+ years of experience in business operations, revenue operations, pricing, strategy, FP&A, management consulting, or a similar analytical and cross-functional role, preferably in a B2B technology or cloud infrastructure environment.
Experience working in an early stage or growth stage startup environment.
Strong quantitative and financial analysis skills, including advanced Excel modeling, unit economics, and scenario analysis.
Proven ability to create clear written and visual communication, including presentations and customer- or partner-facing collateral.
Proficiency with spreadsheet and data tools, Excel and Airtable preferably, and familiarity with CRM and marketing tools, preferably HubSpot.
Physical Requirements:
Lifting to 50 pounds
Frequent sitting, walking, standing, bending.
Multi-Unit General Manager
Business manager job in Washington, DC
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.
Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.
Multi-Unit General Manager
Fresh Baguette - DMV Area
Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere.
About the Role
We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.
What We Offer
A leadership role in a growing, values-driven company.
Competitive compensation package: $85,000-$115,000 per year, including bonus.
Paid Time Off to rest and recharge.
Health & Dental Insurance (eligible after 90 days).
401(k) with Company Match to invest in your future.
Monthly Wellness Reimbursement to support your well-being.
40% Employee Discount on all Fresh Baguette products.
Free Lunch during shifts.
Anniversary Gift Card to celebrate your milestones.
Opportunities for professional growth and advancement.
A collaborative, supportive team culture where your impact is visible every day.
Key Responsibilities
1. Ownership & Accountability
They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team.
Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture.
Proactively identify and resolve challenges, ensuring smooth day-to-day operations.
Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence.
2. People Leadership & Development
They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them.
Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers.
Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities.
Build strong team bonds by fostering respect, collaboration, and care among all employees.
3. Business Mindset & Operational Excellence
They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability.
Drive sales growth through local marketing initiatives, community engagement, and business development opportunities.
Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth.
Optimize labor, inventory, and production planning to minimize waste and maximize output.
Uphold Fresh Baguette's standards for product quality, consistency, and presentation.
Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement.
4. Adaptability & Autonomy
They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves.
Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams.
Adjust quickly to new circumstances, from customer needs to operational challenges.
Take initiative and lead independently while maintaining strong communication with central leadership.
Encourage agility and problem-solving within the team.
5. Service Orientation & Charismatic Presence
They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships.
Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence.
Set the tone for a service culture where every team member delights guests and builds loyalty.
Ensure that customer interactions reflect the values of hospitality, friendliness, and care.
Qualifications
4+ years of management experience in hospitality, food service, or retail.
Proven ability to lead and develop teams in a fast-paced, customer-facing environment.
Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.).
Knowledge of food safety standards and a commitment to maintaining compliance.
Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers.
Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed.
High adaptability, resilience, and a proactive approach to problem solving.
Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment.
Reliable vehicle and valid driver's license to allow regular travel between locations
Fluent in English
Restaurant type:
Bakery
Café
Coffee shop
Available Monday to Friday & Weekends
Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia
Learn more about us at Freshbaguette.com
PI12b1ceb9593f-37***********4
District Manager
Business manager job in Baltimore, MD
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner.
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Autonomous Vehicle Operations Manager
Business manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
Manager of Operations
Business manager job in Bethesda, MD
We are Evenly!
Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. Area, Evenly is backed by the world's leading venture capital investors. We are committed to the highest standards of patient care and clinical expertise in each of the dental practices we support.
About this job
We pride ourselves on our commitment to patient satisfaction, operational excellence, and a supportive, collaborative team environment. As we continue to grow, we are seeking a detail-oriented and proactive Manager of Operations to join our team and work closely with the Chief Operating Officer (COO), Director of Operations, and others across the organization full time (M-F) in the Bethesda, MD corporate office. The Manager of Operations will play a critical role in supporting the business overseeing and implementing key projects across various business functions. This role involves managing multiple projects simultaneously, ensuring they are completed on time, within scope, and aligned with Evenly's business goals. This individual will work closely with cross-functional teams, including clinical, administrative, and operational departments, to implement process improvements, optimize workflows, and contribute to Evenly's growth and success.
What you'll be doing
Collaborate with the COO and others in the organization to define project scope, goals, deliverables, and timelines.
Develop detailed project plans, including schedules, milestones, and resource allocation.
Oversee day-to-day project activities, ensuring adherence to timelines, budgets, and quality standards.
Proactively identify project risks and implement mitigation strategies to ensure project success.
Coordinate with various cross-functional teams (sales, finance, clinical, operations, etc.) to ensure seamless execution of projects.
Facilitate regular communication between stakeholders and ensure all team members are aligned with project goals and expectations.
Act as the main point of contact for all project-related matters, ensuring clear communication across departments.
Identify opportunities for operational efficiencies and process enhancements within the organization
Work with the operations team to implement process changes, monitor results, and ensure continuous improvement.
Maintain detailed records of project progress, milestones, issues, and resolutions, and prepare regular project status reports for the COO and other stakeholders, highlighting progress, risks, and action items.
Oversee project budgets and ensure financial resources are allocated appropriately to ensure projects are completed within budget and on time
Conduct post-project reviews to assess performance and identify areas for improvement.
What you'll bring:
Bachelor's degree in Business Administration, Finance, Project Management, Healthcare Management, or a related field.
Minimum of 4 years of operations management experience, ideally in management consulting for a diverse set of clients across multiple industries.
Proven track record of managing cross-functional projects and delivering results on time and within budget.
Experience working closely with senior executives, particularly in an operational capacity.
Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
Excellent communication skills, both written and verbal, with the ability to work with diverse teams and stakeholders.
Proficient in Microsoft Office Suite (Excel) and Google Workspace, a plus.
Ability to think strategically while maintaining attention to detail in execution.
Strong problem-solving skills and the ability to adapt to changing circumstances.
Ability to foster a collaborative team environment while maintaining a focus on individual accountability.
Why you'll love working here
Evenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first, and we love seeing the astonishing results our patients realize when they've completed their treatment. If you are a proactive, organized, and solutions-driven professional with a passion for improving processes and driving operational success, we invite you to apply for this exciting opportunity at Evenly. Together, we can continue to revolutionize the orthodontic industry and provide exceptional care to our patients.
Operations Manager
Business manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
Regional Operations Manager
Business manager job in Baltimore, MD
IN A NUTSHELL
*Please note, ideal candidates are located in the NE Region - Pennsylvania, Maryland, New York, New Jersey, or Massachusetts
Sciens Building Solutions is seeking a District Operations Manager who is a positive change agent and can drive high customer satisfaction while leading multiple Divisions, including engineering, project execution and service departments, along with a back-office teams to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a district operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Ensure all associates embrace the safety culture and comply with all safety initiatives.
Oversee the engineering, project management, solutions, and service departments for the assigned Divisions.
Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff for the assigned Divisions.
Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
Develop budgets and meet revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
Understand root causes of cost overruns. Develop and implement cost mitigation strategies.
Execute monthly project cost and Work in Progress (WIP) analysis for the assigned Divisions.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Build a high-performance culture to include performance reviews and development initiatives.
Responsible for overall manpower planning and allocation for the assigned Divisions.
Ensure customer satisfaction and cash collections.
Collaborate with the sales team to support the growth and profitability of the Divisions.
WHAT WE LIKE ABOUT YOU
5-10 years' experience in an operations manager role within the fire and life safety industry.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire and life safety systems.
Advanced understanding of Profit and Loss statements and key financial drivers.
Proven ability to attract, develop, grow, and retain a strong and effective team.
Ability to manage multiple Profit and Loss goals and targets across Divisions.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
Ability to travel overnight as needed.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement
Branch Operations Manager (Industrial Distribution, Mount Airy, MD)
Business manager job in Mount Airy, MD
Innovative, growth-oriented thermal component distribution company dedicated to providing high-quality thermal solutions is seeking a talented Branch Operations Manager.
The Branch Operations Manager is a crucial member of the leadership team and is responsible for the overall administrative and operational management of the branch location, ensuring efficiency, high customer satisfaction, and effective resource utilization. This role focuses on internal processes, administration, and team management. The Manager reports to the General Manager and collaborates with the Sales Director for management of the customer service team.
Key Responsibilities:
Operations and Administration
Oversee all non-sales branch functions, including customer service administration, order fulfillment administration, facility maintenance, and general office operations.
Develop, implement, and maintain efficient operational and administrative procedures to maximize productivity and profitability.
Manage local P&L components, controlling operating expenses and contributing to budget adherence.
Ensure timely and accurate processing of all administrative paperwork, including invoices, purchase orders, and daily transaction reports.
Manage the physical office facility, ensuring a safe, organized, and clean environment.
Management: Warehousing
Warehouse Manager reports to the Branch Manager to ensure seamless and efficient execution of all logistics functions, including receiving, stocking, pulling, shipping, and facility safety.
Branch Manager oversees inventory administration and system accuracy, collaborating with the Warehouse Manager on physical inventory control (e.g., cycle counting, physical inventories) to minimize loss.
Branch Manager coordinates with the Warehouse Manager and corporate purchasing to maintain optimal stock levels and manage supply chain execution.
Collaborative Management: Customer Service & Staff
Manage the Customer Service Representative (CSR) team in conjunction with the Sales Director and General Manager to manage the customer service team. This collaboration ensures alignment between operational efficiency and customer experience goals.
Handle complex or escalated customer issues and service complaints effectively and professionally.
Directly manage all administrative and operational staff (excluding sales), including hiring, training, scheduling, and conducting performance reviews.
Promote a culture of teamwork, accountability, and continuous improvement across the branch.
Reporting and Compliance
Provide regular updates on branch performance, operational metrics, and staffing matters.
Ensure all office operations comply with company policies, state and federal laws, and industry regulations.
Develop and enforce office safety protocols and manage all necessary documentation related to regulatory compliance.
Required Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
Minimum of 5-7 years of experience in a distribution or administrative/operations environment, with at least 3 years in a management or supervisory role.
Proven ability to manage teams and collaborate effectively across functional lines (e.g., working with Sales and Warehouse teams).
Proficiency with ERP systems, Inventory Management Software administration, and Microsoft Office Suite.
Strong organizational, problem-solving, and decision-making abilities, with experience in managing expenses and budgets.
Business Operations SME II
Business manager job in Alexandria, VA
On-Site - Alexandria, VA
Full-Time - Direct Hire with 11th Hour
$70,000-$75,000/year depending on experience
We are hiring a Business Operations SME II to support a major logistics initiative within the Office of the Deputy Assistant Secretary of Defense for Logistics (ODASD). This position supports the Contractor Administrative Tracking and Management System (CATMS), which is used to route, validate, monitor, and manage critical documentation, packets, and workflow processes across large-scale logistics programs. In this role, you will support packet tracking, documentation validation, workflow accuracy, and the management of submissions supporting high-visibility defense logistics functions.
This role requires a detail-oriented, highly organized professional who thrives in a structured, fast-paced environment. The ideal candidate demonstrates strong documentation management skills, excellent communication abilities, and hands-on experience with CATMS or comparable DoD correspondence/task management systems.
Minimum Qualifications:
• Active Secret or Top Secret Clearance (required)
• Bachelor's degree in Business, Logistics, Supply Chain, Administration, or a closely related field
• 5+ years of experience in business operations, logistics coordination, transportation, or supply chain management
• Direct experience working within DoD, OSD, DLA, TRANSCOM, or similar defense/logistics agencies
• Hands-on experience with CATMS or other task/correspondence management systems (ETMS, DTS, taskers, packet routing systems)
• Strong organizational skills with a proven ability to manage multiple workflows, deadlines, and document tracking requirements
• Experience reviewing, validating, and routing documentation or correspondence packages
• Excellent communication skills and comfort interacting with stakeholders across multiple levels
• Prior military experience (Army, Air Force, Marines) is highly preferred
Key Responsibilities:
• Support the management and movement of documentation, packets, and submissions through CATMS and related workflow systems
• Validate documentation for completeness, accuracy, compliance, and routing requirements
• Track approvals, submission status, and workflow progress across logistics programs
• Maintain visibility into packet movement, deadlines, and action items to ensure timely processing
• Coordinate closely with defense logistics teams, program leads, and administrative stakeholders
• Prepare summaries, updates, and reports related to packet status and workflow bottlenecks
• Assist with quality assurance across document submissions, supporting data accuracy and process compliance
• Provide subject-matter expertise related to CATMS functions, system processes, and best practices
• Support process improvements within administrative workflow and documentation tracking mechanisms
What's in it for you?
A supportive, people-focused environment where you'll have the opportunity to contribute to high-impact work within a respected federal program. As a full-time employee with 11th Hour Service, you'll receive full medical, dental, and vision benefits, paid time off, 11 paid federal holidays, a 401(k) with employer match, annual bonus eligibility, and strong professional development support - including education and certification reimbursement.
Financial Investigations Unit Manager-Lead
Business manager job in Washington, DC
Job Description: Financial Investigations Unit Manager-Lead
Company: Shermen Bank International (In Formation)
Reports to: Chief BSA/AML Officer
Client Focus: Embassy, Consulate, and Foreign Mission Diplomatic Community
About Us
We are a specialized Edge Act Corporation, chartered by the Federal Reserve, dedicated to providing premier international banking and financial services. Based in Washington D.C., our primary focus is serving as the trusted financial partner to the diplomatic community, including embassies, consulates, foreign missions, and their affiliated organizations in the United States. We operate in a high-compliance, high-touch environment and are committed to the highest standards of regulatory excellence and client service.
Position Summary
The Financial Investigations Unit (FIU) Manager-Lead will be responsible for the AML & Sanctions Department's operational functions. The FIU Manager-Lead will manage a team whose activities include client onboarding, periodic reviews, name and payments screening, sanctions reviews, AML transaction monitoring, and fraud detection. This role reports to the Chief BSA/AML Officer/Head of Anti-Financial Crimes.
Core Responsibilities
This role covers the following responsibilities:
Manage the FIU team
Supervise and support daily activities including client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payments screening, Office of Foreign Assets Control (OFAC) sanctions reviews, AML transaction monitoring and fraud detection
Support the team and work on transaction monitoring alerts, fraud alerts, case investigations, and suspicious activity report (SAR) and currency transaction report (CTR) filing, 314(a) and 314(b)
Assist in the updating of AML and Sanctions policies and procedures and other documentation
Produce metrics reporting for senior management
Create escalation reports for senior management
Assist in AML and Sanctions training across various groups/departments
Assist in the coordination of the BSA/AML & Sanctions Risk Assessment, Red Flags Coverage Assessment, and the Enterprise-Wide Risk Assessment process
Coordinate with regulators, auditors, and vendors regarding matters related to AML & Sanctions
Support the AML Model Analytics/Technology team in the tuning and testing of the AML & Sanctions Department's models and systems
Required Skills & Qualifications
We are looking for a versatile candidate who is hands-on and wants to work in a fast-paced, innovative, dynamic, and collaborative environment. Candidates for this role will have the following knowledge and experience:
5-8 years in an AML and Sanctions role with experience in client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payment screening, Office of Foreign Assets Control (“OFAC”) sanctions reviews, AML transaction monitoring and fraud detection, case investigations, SAR filing, and CTR filing
AML, Sanctions and Anti-Fraud team management experience or ready “to take the next step”
AML, Sanctions, and Anti-Fraud subject matter expertise
Experience in presenting to and meeting with auditors and regulators
Excellent knowledge of U.S. AML, OFAC Sanctions and Anti-Financial Crime regulatory rule framework and requirements
Knowledge and experience of the Embassy, Consulate and Mission (“ECM”) business and transaction typologies
Creating and/or updating AML and Sanctions policies and procedures
Anti-Financial Crime model/platform end-to-end testing and supporting documentation
Creating and updating documentation that meets regulatory standards and expectations
Working on coverage assessments, BSA/AML & Sanctions risk assessments, and Enterprise-Wide Risk Assessments
Producing metrics reporting for senior management
Excellent knowledge of Excel, PowerPoint, Visio, etc.
Senior Retail Operations Manager
Business manager job in Baltimore, MD
The Senior Retail Operations Manager serves as the second-in-command for retail operations at a at Baltimore/Washington International Airport (BWI) partnering with the Director to drive commercial success and operational excellence. This leadership role takes ownership of day-to-day operations management, team development, and performance optimization while ensuring superior customer service delivery and maintaining key stakeholder relationships across the retail portfolio.
Essential Functions:
Partners with Director of Operations to establish and execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement of budgeted targets and operational standards
Leads daily retail operations across all locations with full accountability for operational excellence, compliance with company policies, and achievement of performance metrics while serving as primary operational decision-maker in Senior Director's absence
Implements Standard Operating Procedures (SOPs) across airport retail operations by conducting regular operational reviews, ensuring management and staff execute opening/closing procedures with full accountability for operational standards, and supporting ACDBE partner collaboration on reporting and certification processes; ensures subordinate management teams maintain consistent adherence to operational protocols while monitoring SOP effectiveness and recommending operational improvements to Director of Operations based on performance data and field observations
In collaboration with the Director of Operations, develops and implements comprehensive action plans to optimize sales performance by store, category, and brand; conducts regular operational reviews and communicates strategic initiatives to management teams
Oversees implementation of daily timekeeping review processes; monitors overtime trends and labor cost performance across assigned areas to ensure compliance with company policies and labor regulations
Assists with making hiring, termination, advancement, and promotion decisions for retail management and associates while promoting company brands as employer of choice and ensuring diversity and inclusion execution across operations
Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations with full compliance accountability
Provides leadership development, performance coaching, and guidance to retail management teams while fostering employee engagement and supporting comprehensive career advancement initiatives
Manages inventory control, merchandise receiving processes, vendor relationships, and supply chain coordination to ensure optimal stock levels, product availability, and cost-effective operations
Collaborates with brand partners to maintain brand compliance, execute promotional initiatives, and implement marketing programs with measurable business impact
Resolves complex operational challenges and customer issues using sound business judgment while maintaining authority for significant operational decisions and escalating complex matters
Ensures display areas maintain superior visual appeal according to brand standards, optimizes equipment functionality, and maintains store presentation that exceeds customer expectations and drives revenue
Monitors market trends, competitive landscape, and consumer behavior to inform operational strategies while ensuring compliance with category management principles and retail space optimization
Leads cross-functional collaboration with Supply Chain, Commercial, and Marketing teams to optimize store assortments and marketing support while developing comprehensive training programs for operational procedures
Reporting Relationship & Role Information:
The position reports to the Director of Retail Operations of their assigned location
The Senior Retail Operations Manager position is expected to work a varied and rotating schedule to be on site on various operating days and hours each week; some opening shifts, during some busy day parts, and during some closing shifts to monitor staff work activities during these different days and times
Minimum Qualifications, Knowledge, and Skills:
Education and Experience: The combination of education and professional experience must exceed 6 years:
In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executing retail operations programs
In a technical role: Requires 6 years of experience engaged in delivering retail operations programs
A bachelor's degree in a program related to the functional area can count for 3 of the 6-year requirement
Specialized Training:
Training that leads to knowledge of all applicable federal, state, and local safety and health standards, and all procedures and protocols to comply with retail compliance requirements
Understanding of visual merchandising principles, inventory management systems, and brand standards
Specialized Skillset/Competencies/Traits:
Knowledge of retail or consumer goods industry with understanding of travel retail concepts and multi-brand environments
Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple, conflicting, and concurrent priorities in a fast-paced retail environment
Demonstrates knowledge of company policies and products, service, quality, equipment and retail operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Strong understanding of visual merchandising, inventory management, brand compliance, and customer service excellence
Business acumen and the mindset required to understand the long-term implications of retail operational planning and to advance the organization's goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances in a retail environment
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading retail teams to achieve common goals
What we offer:
Competitive Salary Range: $87,732-$106,342 annually
Daily Pay
20% off Hudson Employee Discount
Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Company Paid Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs
Disclaimer:
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
General Manager Construction
Business manager job in Manassas, VA
General Manager - Construction / Home Improvement
📍 Manassas, VA (Hybrid - Office & Field)
Wage: $130,000-$140,000 base plus bonus opportunities + Company Vehicle
Who We Are: At NV Waterproofing & Foundation Repair, we believe that fulfilling work leads to a fulfilling life. Since 1986, we have been committed to redefining our industry through exceptional customer service and innovative solutions. We specialize in waterproofing, foundation, and concrete repair throughout the greater DMV area.
Our Purpose: Driven by our mission to redefine the industry by the provision of safe, dry homes powered by world class training, we challenge the status quo and set new standards in our industry. Our purpose is at the heart of everything we do, guided by our values of One Team, Hungry Spirit, Integrity, Respect, and Accountability.
Our Culture: Over the past few decades, we have built a solid reputation as a trusted basement waterproofing and foundation repair company due to our commitment to honesty, integrity, and quality service. Not only do we hold an A+ rating with the Better Business Bureau, we have also received the Angie's List Super Service Award multiple years in a row and are a member of the National Association of Remodeling Industry, the Home Builders Association, and more.
Career Growth: We believe in fostering talent from within, and we offer fulfilling career paths where you can grow, thrive, and make a meaningful impact.
Benefits: We provide a comprehensive benefits package, including Medical, Dental, and Vision insurance; a 401(k) plan, paid time off and holiday pay.
Join us in our mission to redefine the industry and create lasting, positive change in the lives of our customers, employees, and community.
Job Description: Your Impact
Are you a strategic and detail-oriented leader who thrives in dynamic environments? In the role of General Manager, you will oversee all aspects of company operations, including project management, financial performance, staffing, client relations, and strategic planning to deliver exceptional customer experiences and drive consistent revenue growth. You will provide vision, coaching, and support to ensure your teams exceed sales targets while embodying our purpose, mission, and values. Your leadership will directly shape the success of the business, the growth of the company, and the lives of the customers we serve.
Job Duties: How You Win Everyday
Own the results by leading and developing overall leadership (Marketing, Customer Care, Sales, Production, Finance) to grow their teams, live our values, and deliver results.
Own the results by tracking performance, spotting trends, managing the P&L (budgeting, forecasting, and financial reporting) and acting fast to redefine what it means to be a contractor.
Drive growth with purpose by partnering with leadership to execute strategies that expand market share and advance our mission.
Inspire and engage through clear communication, recognition, and feedback that drives accountability and trust.
Build a culture of winning where teams are competitive, collaborative, and fueled by our mission.
Stay connected to the field through modeling excellence, sharpening execution, and closing skill gaps to elevate the standard.
Align, galvanize, and execute initiatives that drive our purpose, mission, and values.
Qualifications: What You Offer
Minimum of 5 years of progressive leadership with proven success overseeing the gears of the business.
Proven ability to drive revenue growth and customer satisfaction across diverse, competitive markets.
Strategic operator with strong organizational and analytical skills to identify trends and act with precision.
Proven builder of leaders: skilled at motivating, developing, and holding managers accountable across multiple locations.
Influential communicator who can galvanize teams, partner with executives, and inspire action at every level.
Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check.
Why Join NV? We provide the best training, systems, and services in the industry, all within a team-focused, supportive culture. If you're ready to take your career to the next level with a company that truly invests in your success, this is your chance!
General Manager, Bethesda
Business manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
General Manager
Business manager job in McLean, VA
General Manager - Lead One of America's Top Retail Destinations
Flagship Property | National REIT | Full Relocation Provided
Our client, a premier national real estate investment trust (REIT), is seeking a seasoned General Manager to oversee one of the Top 10 largest retail centers in the United States, located in one of the country's most affluent markets. This rare opportunity is available due to a promotion, reflecting the organization's strong internal growth and leadership culture.
As the General Manager, you will lead all aspects of property operations, financial performance, tenant relations, guest experience, and team leadership for a nationally recognized retail destination. You will drive strategic initiatives, operational excellence, and long-term asset value while guiding a high-performing on-site team.
What We're Looking For
5+ years of General Manager experience overseeing a large retail, mixed-use, or resort/hospitality property
12+ years of total property management experience across commercial, retail, or hospitality portfolios
Bachelor's degree required; professional real estate credential (e.g., CPM, RPA) strongly preferred
Demonstrated success in leading large teams and managing complex, high-traffic environments
Proven track record of operational excellence, financial performance, tenant/guest service, and long-term asset stewardship
Stable career progression - minimum 3 years in current role; NO job hoppers
What This Role Offers
Base compensation: $175K-$200K plus lucrative bonus potential
Full relocation assistance
Best-in-class, affordable health & wellness benefits for you and your family
401(k) match + employee stock purchase plan
Opportunity to lead a flagship, nationally significant property within a top-tier REIT
Clear pathways for advancement (role is open due to promotion)
If you have deep experience managing large commercial retail or hospitality assets and are ready to lead one of the most iconic retail destinations in the nation, we encourage you to apply.
Store Manager
Business manager job in Tysons Corner, VA
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.