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ServiceNow Delivery Lead Manager
Accenture 4.7
Business manager job in Detroit, MI
We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 8d ago

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Operations Manager
CBRE 4.5
Business manager job in Detroit, MI
Job ID 257595 Posted 26-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance **About the Role:** CBRE is seeking a highly motivated and experienced FM Engineering Operations Manager to lead and manage a team providing critical technical and operational support to a major telecommunications client. This is a vital role within our team dedicated to ensuring the client's critical infrastructure functions flawlessly. You will be responsible for overseeing all aspects of the team's performance, from daily operations and maintenance to staff development and client relationship management. This position is part of the Engineering and Technical Services job function, responsible for providing support, preventive maintenance, and repairs on equipment and systems. **What You'll Do:** + Lead and Supervise: Provide formal supervision to employees, fostering a positive and productive work environment. Monitor the training and development of staff, conduct performance evaluations, and provide coaching to enhance individual and team performance. Oversee the recruiting and hiring of new employees to build a strong team. + Operational Excellence: Coordinate and manage the team's daily activities, including establishing work schedules, assigning tasks, and cross-training staff to ensure operational efficiency. Set and track staff and department deadlines, ensuring timely completion of tasks. Mentor and coach team members as needed. + Client & Stakeholder Management: Maintain strong relationships with the telecommunications client, partners, and other stakeholders, ensuring their needs are met and exceeding expectations. + Financial Management: Manage the profits and losses of the department or a specific division, ensuring fiscal responsibility and efficiency. + Strategic Planning: Develop goals and initiatives to direct the department's course, aligning with both CBRE and client objectives. + Policy Implementation: Guide managers in implementing company initiatives and policies, ensuring consistency and adherence to established procedures. + Process Improvement: Evaluate company processes and procedures to identify and resolve issues, continuously seeking opportunities for improvement. + Compliance & Documentation: Ensure business operations are implemented based on established procedures and maintain accurate regulatory records and paperwork. + Leadership & Influence: Lead by example and model behaviors that are consistent with CBRE RISE values (Respect, Integrity, Service, and Excellence). Influence parties of shared interests to reach agreements and achieve common goals. + Cross-Functional Collaboration: Apply knowledge of your discipline and how it integrates with others to achieve team and departmental objectives. + Problem Solving: Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes, ensuring minimal disruption to client operations. **What You'll Need:** + Bachelor's Degree preferred with 3-5 years of relevant experience in facilities management or a related field. In lieu of a degree, a combination of experience and education will be considered. + Proven experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is highly preferred. + Excellent communication skills, with the ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and effectively handle challenging situations. + Strong leadership skills to motivate the team and positively impact the quality, efficiency, and effectiveness of the job discipline and department. + In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook. + Exceptional organizational skills with a strong inquisitive mindset, demonstrating a proactive approach to problem-solving. + Advanced math skills, including the ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations. + Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future **Why Join CBRE?** + At CBRE, we are committed to providing our employees with a rewarding and supportive work environment. As an FM Engineering Operations Manager, you will be part of a dynamic team that values collaboration, innovation, and professional growth. We offer a comprehensive benefits package, including: + Competitive salary and performance-based bonuses + Comprehensive health, dental, and vision insurance + Paid time off and holidays + 401(k) retirement plan with company match + Professional development and training opportunities + Opportunities for career advancement within a global organization + A collaborative and supportive work environment + The chance to work with a major telecommunications client and contribute to critical infrastructure operations. **_This is an excellent opportunity to join a leading global real estate services firm and make a significant impact on our client's success. Apply today!_** **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
$67k-112k yearly est. 2d ago
Plant Manager
Staffbright
Business manager job in Plymouth, MI
We're seeking a driven, hands-on Plant Manager who thrives in a fast-paced manufacturing environment and is energized by the opportunity to lead, improve, and grow operations. This role is ideal for a strategic leader who isn't afraid to roll up their sleeves, collaborate across the organization, and make a measurable impact. What You Will Be Doing Ensure full compliance with all safety regulations, company policies, and regulatory requirements. Provide strong, visible leadership that motivates, engages, and develops employees at all levels. Oversee hiring, onboarding, training, and ongoing development of production staff. Address employee relations issues proactively while fostering a positive, collaborative culture and strong team camaraderie. Identify, implement, and sustain cost controls, operational efficiencies, and continuous improvement initiatives. Track and analyze key performance metrics to assess productivity, quality, and operational efficiency. Partner cross-functionally with Production, Assembly, Quality, Maintenance, Materials, Plant Finance, Purchasing, and Human Resources to drive alignment and results. Communicate effectively and transparently with both plant employees and senior leadership. Contribute to the development, management, and execution of departmental and plant-level budgets. Ensure the facility consistently meets or exceeds financial and operational performance expectations. Authorize and facilitate repairs, upgrades, and maintenance of production tools and equipment. Work closely with the maintenance team to support equipment reliability and minimize downtime. What We Need From You To be successful in this role, candidates should bring: 8+ years of progressive leadership experience within a manufacturing environment. Strong P&L ownership and financial management experience at the plant level. A visible, hands-on leadership style with a strong presence on the plant floor. Proven ability to collaborate effectively with team members at all levels of the organization. Experience leading plant turnaround efforts, including scaling operations, stabilizing performance, or repairing underperforming processes. All-Star Skillset (Preferred) Bachelor's degree from an accredited four-year college or university. Experience driving continuous improvement initiatives (Lean, Six Sigma, or similar methodologies preferred). The Perks Stable, growing organization with significant opportunity to shape operations and take the facility to the next level. Competitive compensation package with strong benefits. StaffBright - Who We Are StaffBright connects exceptional professionals with fulfilling opportunities in Finance, IT, Engineering, and Sales & Marketing. By partnering with industry-leading organizations, we accelerate careers while delivering outstanding results for our clients. We go beyond traditional staffing by fostering close collaboration between clients, recruiters, and candidates-building long-term relationships and serving as a trusted partner in talent acquisition.
$100k-139k yearly est. 3d ago
General Manager
Fourgrounds Coffee
Business manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI) About Fourgrounds: Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept. Position Overview: The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike. Job Responsibilities - Front of House: Hire, onboard, train, schedule, and coach a high-performing team Motivate employees to deliver excellent service Provide feedback, coaching, and development to team members Enforce store policies and foster a positive, productive workplace Maintain a clean, welcoming, and well-organized space Address guest concerns promptly and professionally Back of House & Operations: Oversee all store operations and report to ownership/corporate staff Manage P&L, meet sales targets, and control labor and operating costs Maintain accurate par levels, ordering guides, and prep sheets Ensure consistency in food and beverage quality, following recipes and procedures Keep inventory and retail coolers organized, stocked, and visually appealing Maintain high standards for cleanliness, organization, and health code compliance Oversee sanitation of workstations, tools, and storage areas Ensure compliance with food safety, health codes, and cash handling policies Reconcile cash deposits with POS system daily Coordinate event strategy with WDIV events team/coordinator Administrative & Strategic Duties: Create, manage, and adjust team schedules; approve shift changes and fill-in for absences Provide insights and feedback to ownership; help manage workplace change(s) Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics. Represent and promote the Fourgrounds brand in the community Support cross-functional collaboration with the in-house media studio Coordinate store operations with local programming staff and daily broadcast of station lifestyle show Report performance to ownership and help implement operational improvements Key Qualifications: 3+ years of experience managing a café or restaurant preferred Strong understanding of café operations, food safety, and customer service Skilled in balancing supply and demand, ordering, and inventory Ability to manage multiple priorities in a fast-paced environment Strong interpersonal, organizational and problem-solving skills Familiarity with coffee equipment, drinks, and café operations is a plus Effective leader with experience coaching and mentoring teams professionally Proficiency in POS systems and basic financial reporting Skill in maintaining detailed communication and organization in restaurant industry Positive and enthusiastic attitude Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.). ServSafe or food safety certification (or willingness to obtain) Ability to work full-time including early mornings, evenings, weekends and holidays. Location & Schedule: Location: Downtown Plymouth, MI Schedule: Full-time (Includes mornings, evenings, weekends, and holidays) No Phone Calls Please Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
$43k-80k yearly est. 3d ago
Fine Dining General Manager
Cicero Hospitality Group, LLC
Business manager job in Detroit, MI
Role Description This is a full-time on-site role for a Fine Dining General Manager located in Metro Detroit, MI. The Fine Dining General Manager will oversee daily operations to ensure the highest level of customer satisfaction. Responsibilities include managing front-of-house and back-of-house staff, creating and enforcing service standards, maintaining budgets, ensuring compliance with health and safety regulations, overseeing inventory and ordering, handling guest concerns, and collaborating with the culinary team to ensure exceptional service. The role also includes developing marketing strategies to promote the restaurant and managing vendor relationships. Qualifications Strong leadership, team management, and staff training skills. Knowledge of fine dining operations, food and beverage service standards, and luxury guest experience expectations. Proficiency in budgeting, financial management, and inventory tracking. Familiarity with health, safety, and food handling regulations and compliance requirements. Exceptional interpersonal, communication, decision-making, and problem-solving abilities. Experience with marketing strategies specifically for high-end dining establishments. Ability to work in a fast-paced environment while maintaining attention to detail and quality control. Prior experience in restaurant or food service management is required, with experience in fine dining preferred. Bachelor's degree in Hospitality, Business, or a related field is preferred. Sommelier certification is a plus.
$43k-81k yearly est. 5d ago
General Manager
Variant Partners
Business manager job in Belleville, MI
General Manager - U.S. Division (Global Manufacturing Group) Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth. Key Responsibilities: Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy Qualifications: Bachelor's degree required; MBA preferred 10+ years of progressive leadership experience in manufacturing Demonstrated success in sales leadership, business development, and key account management Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus Strong strategic thinking, commercial acumen, and leadership presence If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 3d ago
General Manager
Aerostar Manufacturing
Business manager job in Romulus, MI
We are seeking for an experienced General Manager / Operations Manager to lead day-to-day manufacturing operations at our facility in Fairview, PA. This is an on-site leadership role responsible for driving operational excellence, quality, and performance in a regulated manufacturing environment. Key Responsibilities: Lead overall plant operations including Production, Quality, Engineering, and Supply Chain Drive safety, quality, delivery, and cost performance Ensure compliance with Aerospace, Defense, and Medical standards Develop and lead management and shop-floor teams Support continuous improvement, Lean initiatives, and strategic goals Qualifications: 8+ years of leadership experience in manufacturing operations Aerospace, Defense, and/or Medical manufacturing background required Strong knowledge of CNC machining and production environments preferred Experience with AS9100 and/or ISO 13485 Proven leadership, decision-making, and team development skills Onsite Location: Windsor Beach Technologies, Inc. 7321 Klier Drive East Fairview, PA 16415
$43k-80k yearly est. 5d ago
Assistant Manager (Livonia, MI)
Ace Hardware 4.3
Business manager job in Livonia, MI
About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties and Responsibilities Customer Service Provide positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with General Manager approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Visit competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Ace Retail Group associates. Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $19.80-23.00/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
$19.8-23 hourly 1d ago
MP&L Inventory Strategy Mgr, Business Program Manager
Ford Global
Business manager job in Dearborn, MI
... As our MP&L Inventory Strategy Manager, you will lead the charge in redefining how we plan, position, and optimize inventory across the organization. This is a high-visibility role where you will synchronize cross-functional efforts between Manufacturing and Finance to ensure our inventory investment is a competitive advantage. We are looking for a data-driven leader who can build robust, scalable strategies that maximize operational efficiency while ensuring we never miss a beat in customer delivery You'll have... Bachelor's degree in supply chain management, Engineering, Business Administration, or a related field. Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Proven track record of leading process improvement initiatives and managing cross-functional projects. Experience developing or using analytical tools, models, or dashboards to optimize inventory levels (e.g., Excel, Power BI, SQL, Python, or planning systems). Adaptability and flexibility in a fast-paced, changing environment. Ability to work independently and as part of a cross-functional team. Strong organizational and time management skills, with the ability to manage multiple projects simultaneously. Strong background in inventory policy design, including service level definitions, safety stock logic, and segmentation strategies. Proven experience leading, coaching, or developing team members, either through direct people management or functional leadership in matrix organizations. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: · Immediate medical, dental, and prescription drug coverage · Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more · Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more · Vehicle discount program for employees and family members, and management leases · Tuition assistance · Established and active employee resource groups · Paid time off for individual and team community service · A generous schedule of paid holidays, including the week between Christmas and New Year's Day · Paid time off and the option to purchase additional vacation time. This position is leadership level 6 and ranges from $112,680-212,760. For more information on salary and benefits, click here: ************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-JL1 What you'll do... Lead the development and continuous improvement of the inventory policy and guidelines, ensuring alignment with business strategy, service level targets, and financial objectives. Define and standardize inventory KPIs across the company footprint, including target setting, governance, and clear ownership for performance tracking. Design and implement a robust inventory monitoring structure, enabling visibility, consistency, and timely decision-making across regions, sites, or business units. Develop and enhance analytical tools, models, and dashboards to optimize inventory levels, balancing customer service, working capital, and operational efficiency. Partner with Supply Chain, Operations, Finance, and Commercial teams to translate strategic inventory principles into actionable plans and execution. Identify inventory risks and opportunities, and proactively recommend actions to improve inventory health, turnover, and obsolescence management. Support scenario analysis and trade-off evaluations (service vs. inventory vs. cost) to guide strategic and tactical decisions. Drive best practices, standardization, and continuous improvement in inventory management processes across the organization.
$112.7k-212.8k yearly Auto-Apply 3d ago
Business Manager
Bardwell Group
Business manager job in Redford, MI
Bardwell Group - Charter School Management Company Employment Type: Full-Time Bardwell Group is seeking an experienced and detail-oriented Business Manager to support the financial and operational management of our charter school campuses. The Business Manager plays a critical role in ensuring fiscal integrity, compliance, and efficient day-to-day business operations in support of school leadership and student success. This role works closely with school principals, central office leadership, and external partners to manage budgets, financial reporting, purchasing, payroll coordination, and compliance requirements. Key Responsibilities Financial Management & Budgeting Develop, manage, and monitor school budgets in collaboration with leadership Track expenditures to ensure alignment with approved budgets Prepare financial reports for school leadership, boards, and management Monitor grant funds and restricted accounts for compliance and accuracy Accounting & Financial Operations Oversee accounts payable and receivable processes Process purchase orders, invoices, reimbursements, and expense documentation Coordinate payroll processing and verify accuracy with HR and payroll vendors Reconcile accounts and assist with month-end and year-end close processes Support annual audits and financial reviews Procurement & Vendor Management Manage purchasing processes in accordance with school and authorizer policies Maintain vendor relationships and contracts Ensure proper documentation and approvals for all financial transactions Compliance & Reporting Ensure compliance with state, federal, authorizer, and board financial requirements Assist with required financial reporting and data submissions Maintain accurate and organized financial records and documentation Operational & Administrative Support Serve as a key business partner to school leadership Support enrollment, attendance, and funding-related reporting as needed Participate in leadership meetings related to operations and finance Assist with special projects and operational initiatives as assigned Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or related field (required) Minimum of 3-5 years of financial or business management experience Prior experience in charter schools, K-12 education, or nonprofit organizations strongly preferred Strong knowledge of budgeting, accounting principles, and financial reporting Experience working with payroll systems and accounting software High level of organization, accuracy, and attention to detail Ability to manage multiple priorities and meet deadlines Strong communication and relationship-building skills High level of discretion and professionalism Preferred Experience Charter school finance or school management organization experience Familiarity with Michigan charter school authorizer requirements Experience supporting audits and board reporting
$53k-97k yearly est. 1d ago
Business Manager
Victra-Verizon Wireless Premium Retailer
Business manager job in Ann Arbor, MI
Job Description Business Manager As a Business Manager here at Victra, Verizon's largest premium retailer in the United States, you will partner with our front-line retail sales team within your assigned area to identify, qualify, and close business sales opportunities. In addition to the day-to-day support of business sales within your assigned network of retail locations, you will also be expected to hunt for new & repeat business sales through your own prospecting efforts as you as you strive to meet and exceed monthly sales quotas. You will need to be able to multitask and demonstrate extraordinary customer service, selling, and analytical skills. As a Business Manager, you will also: Meet and exceed monthly sales quota for assigned area Identify and pursue new sales leads through daily prospecting Partner with retail on coordinated prospecting efforts Daily funnel management that includes tracking lead progress & sales forecasting Build & deliver impactful sales proposal to prospective business customers Ensure our business customers are taken care of and fully satisfied with their products & service Ensure customers are setup and trained on purchased products & services Frequent visits to assigned retail locations Develop retail team on the business sales process, products, and services Be available to assist with on floor side-by-side selling during store visits Be available via phone to assist stores & customers Stay informed on all current processes, promotions, and incentives Attend meetings & calls as needed Work collaboratively with Verizon's business team to support initiatives and training Successful completion of motor vehicle report check is required Success for a Business Manager is measured by business sales (B2B sales) within a defined territory. This is not a comprehensive list of duties or functions and may not necessarily comprise of all the "essential functions" for purposes of the ADA. Salary: We are proud our Business Managers earn a national #All-in average of $85,000 - $100,000 with additional earning potential when combining a base yearly rate and uncapped commission. Here's what we can offer you in exchange for your world-class work: Paid Training Premium Health, Dental, and Vision Insurance Paid Maternity Leave 401K Match Tuition Reimbursement 50% off Verizon Service VNation Disaster Relief Referral Bonus Diversity, Equity, & Inclusion Employee Resource Groups Frequent Contests Career Advancement Opportunities A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. Employees accrue paid time off each pay period at a rate no less than 40 hours per year for your first year and 80 hours per year each year thereafter. You are entitled to minimum requirements for paid sick leave under appropriate state law if applicable. This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 'Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! What we're looking for... Your effectiveness to take care of external business contacts while conveying a positive, service-oriented attitude is a requirement for this position. We are also looking for a Business Manager to bring the following: Strong background in Microsoft Office products (Outlook, Excel, Word, PowerPoint) Excellent verbal, written, and presentation skills Extraordinary attention to detail and strong organizational skills Ability to maintain complete confidentiality and discretion in business dealings while exercising sound business discernment Ability to meet deadlines, prioritize, multi-task, and adjust to frequent change Prior track record of achievement in sales positions, demonstrating significant accountability Two years of outside sales experience in a business-to-business sales environment preferred Four-year college degree from an accredited institution preferred Wireless retail experience is a plus Physical Requirements Ability to lift 10 pounds Ability to sit for long periods of time (unless accommodations are required/requested for an employee under the ADA) Travel Requirements Minimum 50% within assigned territory (some overnight travel required) You will receive monthly mileage reimbursement, company issued credit card, computer, discounted phone service and phone stipend. Due to the travel requirement, you will need to successfully pass a Motor Vehicle Record check and have a clean driving record. Training Requirements All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.
$85k-100k yearly 1d ago
Business Unit Director - Concrete
Fessler & Bowman Inc.
Business manager job in Holly, MI
Job DescriptionSalary: Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby.Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. Open & Constructive Take Pride in Our Product Relentless Commitment Care About Our Customers Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPIs such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: Strategic Planning and Execution: Developing strategic plans for the region in alignment with overall company goals. Implementing strategies to achieve business growth, profitability, and market share targets. Overseeing the execution of strategic initiatives across projects within the region. Financial Management: Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPRs. Ensuring projects are delivered within budget and identifying opportunities for cost savings. Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. Operational Oversight: Providing leadership and direction to project managers and operational teams. Monitoring project timelines, quality standards, and overall project delivery. Implementing best practices and ensuring compliance with health, safety, and environmental regulations. Team Leadership and Development: Leading and motivating a diverse team of professionals across various disciplines. Developing talent within the region through coaching, mentoring, and training initiatives. Promoting a culture reflecting F&B core values, effective collaboration, and accountability. Business Development and Sales: Identifying new business opportunities and potential markets within the region. Collaborating with business development teams to pursue and secure new contracts. Participating in industry events, conferences, and networking activities to promote the companys services. Essential Duties & Responsibilities: Client Relationship Management: Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. Understanding client needs and expectations to ensure customer satisfaction. Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. Risk Management and Compliance: Identifying and mitigating risks related to projects, operations, and regulatory requirements. Ensuring compliance with legal, contractual, and regulatory obligations. Implementing policies and procedures to uphold ethical standards and corporate governance. Reporting and Communication: Providing regular reports on the region's performance, progress, and challenges. Communicating effectively with senior management, presenting recommendations and strategies. Provide a clear vision to the regional team with accompanying goals for each department. Continuous Improvement: Driving initiatives for process improvement, efficiency gains, and innovation. Collaborate across regions to share lessons learned. Evaluating performance metrics and implementing corrective actions where necessary. Staying abreast of industry trends, technological advancements, and competitive landscapes. Community and Stakeholder Engagement: Engaging with local communities, government agencies, and industry associations. Participating in community outreach programs and corporate social responsibility initiatives. Enhancing the company's reputation and fostering positive relationships within the region. Other relevant tasks as assigned Education, Experience & Qualifications: Bachelors Degree in a related field required 10+ years of Leadership experience, preferably within the construction industry required Experience in project management, estimating and field supervision preferred Previous experience in self-perform trades is preferred Proficiency in Microsoft Suite and familiarity with Procore High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: Medical, dental and vision insurance 401k with company contributions Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
$96k-142k yearly est. 29d ago
Business Officer Manager
Luminary Hospice
Business manager job in Novi, MI
Reports To: Executive Director At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person - with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. About the role: The Business Office Manager is responsible for coordinating all office activities including clinical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Office Manager is responsible to the Administrator and the Program Director and assists with direct patient expenditures coordination, employee time sheets, personnel records and billing liaison. Job Responsibilities: 1. Maintains confidentiality of patient information. 2. Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual. 3. Communicates effectively on the telephone with patients, families and staff. 4. Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available. 5. Welcomes and assists all guests. 6. Manages incoming, outgoing and interoffice mail. 7. Performs typing, faxing and coping tasks as requested for various staff persons. 8. Inputs data into computer for billing purposes. 9. Orders and maintains accurate records of medical equipment and supplies. 10. Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Clinical Director and/or Administrator. 11. Responsible for gathering and recording staff members' DSRs. 12. Tracks admission, discharge, certification and re-certification dates on all patients. 13. Responsible for assisting with audits of patient information. 14. Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office. 15. Performs other necessary functions/duties as assigned by the Program Director and/or Administrator. 16. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Clinical Director and/or Administrator. Job Qualifications: 1. Minimum of high school education; preferably with secretarial and computer background. 2. General knowledge of spelling, punctuation, grammar, clinical records and office procedures. 3. Basic knowledge of office machines. 4. Basic knowledge of telephone skills. 5. Aptitude or computer data entry and use of current software systems. 6. Ability to establish and maintain effective working relationships. 7. Ability to meet the public and staff as a positive, friendly and professional representative of the organization. 8. Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently. 9. Personal car for travel and valid driver's license. 10. Carry personal auto liability insurance coverage. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity: Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. Compensation and Benefits: Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.
$53k-97k yearly est. Auto-Apply 50d ago
Business Manager
Grogan's Towne Chrysler Jeep Dodge
Business manager job in Toledo, OH
Toledo, OH Grogan's Towne CJDR has an immediate opening for two experienced Business Managers. A top tier performer has the opportunity to earn in excess of $100k annually. We currently average 50 plus deliveries per manager and expect significant volume growth in 2026. We are a family oriented dealership offering a flexible schedule to attend family functions and activities. We are looking for a candidate with high level integrity, knowledge of federal regulations and banking standards. We provide continuing education and development, opportunity for advancement, and are looking for a candidate that works well with management, sales professionals, and all other departments. At Grogan's Towne, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at our dealership is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer: Medical insurance Vision and dental insurance Holiday pay available Employee recognition Holiday outings Career progression Responsibilities: Provide recommendations and assistance to customers in order to arrange the financing of their purchases. Present customers with additional product offerings to enhance their vehicle and ownership experience. Ensure sales are structured to produce the highest profitability. Maintains proficiency and certifications as required for the position. Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals. Ensure every deal is fully aligned with local, state and federal guidelines. Prepares paperwork, contracts and delivers deals. Accurately audit team deals Post-Sale and deeply analyze for improvements. Guarantee the expeditious funding of all contracts. Qualifications: Eagerness to improve College degree preferred or equivalent experience Knowledge of dealership finance and insurance procedures Proficient at structuring deals for maximum profitability Well-versed in title laws and registration process Professional personal appearance and extraordinary verbal/written communication skills Expertise in negotiation and presentation skills Valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$100k yearly Auto-Apply 18d ago
Business Manager
Catholic Diocese of Lansing 4.1
Business manager job in Ann Arbor, MI
St. Thomas the Apostle Parish in Ann Arbor is accepting resumes for a Business Manager. Accountability: Reports to Pastor Supervisory Responsibility: Supervises the director of maintenance, director of communications, front office manager, and accounting team. General Summary: This position assists with the ministry of the parish by overseeing the general office and financial activities of the parish and school. The incumbent directs these efforts with technical expertise within a framework of shared ministry, stewardship, and Catholic values. Primary Duties and Responsibilities A. Finance Prepare a yearly budget (in consultation with the pastor and parish finance council), monthly accounting reports, and reports requested by the pastor or the parish finance council. Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits. Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and parish finance council. Prepare and administer all payroll functions. Serve with the pastor, as the staff liaison to the parish finance council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish. Ensure the filing of all required federal, state and diocesan reports. Monitor and oversee budgetary compliance for all departments. Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding. B. Facilities Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.). Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment. Make assessments as to needed capital repairs, to place them in their relative priorities for accomplishments, and make pertinent recommendations to the pastor, the parish pastoral council, and the parish finance council. Supervise all arrangements and contracts with outside contractors. C. Personnel Coordinate all administrative and business activities of the parish, school, religious education, youth ministry, day care, and other parish entities with regards to human resources, e.g. salaries, personnel policies, etc. Administer all parish personnel policies. Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services. Develop and maintain computer assets of the parish, including network and parish web pages. Supervises: Accounting Staff, Front Office Administrator, Communications and Maintenance Education: Bachelor's degree in accounting, finance, or business preferred. Experience: Minimum of two years of experience as an administrator or manager of an office. Fluent knowledge of Microsoft Excel and Word. Must have experience with accounting software. Must have an understanding of Catholic parish organization. To apply for the position, please submit a cover letter and resume to the online application.
$48k-79k yearly est. 3d ago
Operations Manager - Customer Care
Stellantis
Business manager job in Auburn Hills, MI
Customer Care - Operations Manager: MOPAR Customer Care handles ~2M inbound contacts from Stellantis customers about our brands. Our customers call or chat with pre-sale questions and post-sale inquiries about recalls, scheduling dealer appointments, vehicle concerns and warranty coverage. The Level 1 Operations Manager will partner with external vendors to provide operational oversight and ensure the successful execution of key performance indicators (KPIs), including Net Satisfaction (NSAT), Service Level, First Call Resolution, and Average Handle Time. This role will lead Continuous Improvement meetings, document actionable steps, and hold stakeholders accountable for driving initiatives that enhance performance and customer experience. Benchmarking of the best-in-class inbound call center performance attributes and full adoption and implementation of future technologies and innovations per our customer care Want to Be plan is an important responsibility of this role. Key Responsibilities: Operational Leadership: Oversee daily call center operations, ensuring adherence to KPIs, SLAs, and quality standards. Team Management: Lead and mentor BPO supervisors and agents, fostering a culture of performance and continuous improvement. Performance Monitoring: Analyze call center metrics, identify trends, and implement strategies to optimize productivity and customer satisfaction. The focus is on 80%/20% service level and direction to the team to adjust and maintain this metric to target consistently is a key to the success of level 1. Client Relationship Management: Serve as the primary liaison between the BPO part/20%ner and internal stakeholders, ensuring alignment on goals and expectations. Process Improvement: Lead Continuous Improvement meetings to drive initiatives to enhance workflows, reduce operational costs, and improve service delivery. Quality Assurance: Work with the Stellantis Management team and BPO suppliers to make sure the quality monitoring results are being leveraged by operations and included into daily control of operational standards and implementation of systemic improvements. A Typical Day as an Operations Manager May Include: Analyzing Performance: Review the previous day's Key Performance Indicators (KPIs) and develop or implement action plans to drive improvement. Governance Meeting Facilitation: Lead the Level 1 performance reviews indicated in the SOW, including Performance Escalation Process if needed per metric adherence. Managing Staffing: Assess and approve staffing levels to ensure service level commitments are met. Collaborating with Team Leaders: Conduct meetings to address open issues and evaluate challenging calls, identifying opportunities for process enhancements. Resource Planning: Partner with site leadership to monitor contact volumes and make adjustments to resource allocation and staff productivity as needed. Driving Quality: Participate in quality monitoring sessions, including call listening and case calibration, and lead performance improvement through targeted training and process optimization. This Role Might Be a Great Fit If You: Enjoy Problem-Solving: You thrive on identifying process or performance gaps and developing creative solutions. You stay calm under pressure and persist until you find the right answer. Love Helping People: You take pride in guiding advisors, specialists, and team leads toward those “lightbulb” moments. You remain cool-headed and supportive, even in challenging situations. Adapt Quickly: You embrace change and learn fast. When priorities shift, you know how to pivot and keep moving forward. Communicate Clearly: You excel at explaining complex ideas in simple terms, whether in writing or over the phone. Strong written and verbal communication skills are second nature to you. Take Initiative: You're a motivated self-starter who looks for new ways to deliver an exceptional customer experience. You take ownership of issues and performance outcomes, making a real impact.
$86k-116k yearly est. 21h ago
Business Manager
Beal Properties 3.1
Business manager job in Ypsilanti, MI
About Us: We're a growing trades business with a vision to build a strong, high-integrity company from the ground up. As our first hire, we're looking for a driven, licensed professional who's ready to take on a unique leadership role - combining field expertise with business management responsibilities. The Opportunity: We're seeking a Business Manager who holds a current license in plumbing, mechanical, or electrical trades. This role is ideal for someone who wants to be part of something from day one - working in the field when needed, while also taking the lead on growing and running the business. Key Responsibilities: Perform field work in your licensed trade (plumbing, mechanical, or electrical) as needed Manage day-to-day operations, scheduling, and job tracking Build and lead a team as the business grows Oversee purchasing, customer service, and quality control Ensure all work meets regulatory and safety standards Collaborate with ownership on strategic planning and growth initiatives Qualifications: Valid license in plumbing, mechanical, or electrical (required) Hands-on experience in your trade (5+ years preferred) Strong leadership and organizational skills Ability to work independently and take initiative Business or project management experience is a plus Willingness to grow with and help shape the company Why Join Us? Be a foundational part of an ambitious new company Competitive pay, with leadership and growth potential Work with decision-makers in a collaborative, supportive environment Requirements Qualifications: Valid license in plumbing, mechanical, or electrical (required) Hands-on experience in your trade (5+ years preferred) Strong leadership and organizational skills Ability to work independently and take initiative Business or project management experience is a plus Willingness to grow with and help shape the company
$38k-51k yearly est. 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Business manager job in Detroit, MI
We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
$100.5k-245k yearly 5d ago
Business Unit Director - Concrete
Fessler & Bowman Inc.
Business manager job in Holly, MI
Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. Open & Constructive Take Pride in Our Product Relentless Commitment Care About Our Customers Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: Strategic Planning and Execution: Developing strategic plans for the region in alignment with overall company goals. Implementing strategies to achieve business growth, profitability, and market share targets. Overseeing the execution of strategic initiatives across projects within the region. Financial Management: Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. Ensuring projects are delivered within budget and identifying opportunities for cost savings. Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. Operational Oversight: Providing leadership and direction to project managers and operational teams. Monitoring project timelines, quality standards, and overall project delivery. Implementing best practices and ensuring compliance with health, safety, and environmental regulations. Team Leadership and Development: Leading and motivating a diverse team of professionals across various disciplines. Developing talent within the region through coaching, mentoring, and training initiatives. Promoting a culture reflecting F&B core values, effective collaboration, and accountability. Business Development and Sales: Identifying new business opportunities and potential markets within the region. Collaborating with business development teams to pursue and secure new contracts. Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: Client Relationship Management: Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. Understanding client needs and expectations to ensure customer satisfaction. Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. Risk Management and Compliance: Identifying and mitigating risks related to projects, operations, and regulatory requirements. Ensuring compliance with legal, contractual, and regulatory obligations. Implementing policies and procedures to uphold ethical standards and corporate governance. Reporting and Communication: Providing regular reports on the region's performance, progress, and challenges. Communicating effectively with senior management, presenting recommendations and strategies. Provide a clear vision to the regional team with accompanying goals for each department. Continuous Improvement: Driving initiatives for process improvement, efficiency gains, and innovation. Collaborate across regions to share lessons learned. Evaluating performance metrics and implementing corrective actions where necessary. Staying abreast of industry trends, technological advancements, and competitive landscapes. Community and Stakeholder Engagement: Engaging with local communities, government agencies, and industry associations. Participating in community outreach programs and corporate social responsibility initiatives. Enhancing the company's reputation and fostering positive relationships within the region. Other relevant tasks as assigned Education, Experience & Qualifications: Bachelor's Degree in a related field required 10+ years of Leadership experience, preferably within the construction industry required Experience in project management, estimating and field supervision preferred Previous experience in self-perform trades is preferred Proficiency in Microsoft Suite and familiarity with Procore High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: Medical, dental and vision insurance 401k with company contributions Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
$96k-142k yearly est. 60d+ ago
Business Manager
Catholic Diocese of Lansing 4.1
Business manager job in Chelsea, MI
St. Mary Parish~Chelsea is seeking applicants to fill our Accounting / Business Manager position. Motivated by the mission to serve the Church in a professional capacity, the position requires exceptional interpersonal skills and the ability to communicate well. Primary responsibilities include overseeing the general financial activities of the parish. This is a 40 hour per week position, Monday through Friday. Occasional weekend work may be required before and after Masses. Salary is commensurate with educational background and work experience. Benefits are available. Interested candidates are asked to please submit the online application and attach a cover letter explaining why you are interested in this position, include your resume, and three references. PRIMARY DUTIES AND RESPONSIBILITIES - PARISH Serves on parish leadership team helping the pastor foster organizational health and fulfill the mission and vision of the parish. Helps pastor foster stewardship throughout the parish among all parishioners. Prepare a yearly budget (in consultation with the Pastor and Parish Finance Council), monthly accounting reports, and reports requested by the pastor or the Parish Finance Council. Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits. Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the Parish, along with Quarterly reports to the Parish Staff and Parish Finance Council. Prepare and administer all payroll functions. Develop and recommend to the Pastor and other appropriate Parish Staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services. Serve with the Pastor, as the Parish Staff liaison to the Parish Finance Council and periodically report on the condition of the Parish's physical assets, along with the administrative status of the Parish. Insure the filing of all required Federal, State and Diocesan reports. Communicate regularly (and/or as needed) to the entire parish our budget, current financial situation, projects and parish needs, capital campaigns, etc. Monitor and oversee budgetary compliance for all departments. Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding. Work with the Pastor and oversee the Maintenance Manager in some aspects of the care, maintenance, and replacement of parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment. Make pertinent capital repairs recommendations to the Parish Finance Council. Review all arrangements and contracts with outside contractors and keep track of terms. Knowledge, Skills, and Abilities Education: Bachelor's degree in accounting, finance, or business. CPA certification preferred, but not required. Experience: Must have experience with accounting software and be fluent in Microsoft Excel and Word. Two years of experience as an administrator or manager is preferred. Require. Must be a practicing Catholic, active in a parish. Ability to manage multiple tasks, prioritize and maintain confidentiality. Must have a valid driver's license. Must be able to maintain confidential information. Must have excellent communication skills with the ability to communicate with varying audiences. Physical Demands: While performing duties, employee may have to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires some standing, stooping, and bending. Employee is expected to work onsite, Monday through Friday, with infrequent travel throughout the diocese as necessary. Employee must be able to lift or move up to 40 lbs. ACCOUNTABILITY: Reports to Pastor SUPERVISORY RESPONSIBILITY: Supervises Maintenance Manager, office staff, and in the areas of finance, facilities and stewardship all staff.
$48k-79k yearly est. 13d ago

Learn more about business manager jobs

How much does a business manager earn in Dearborn Heights, MI?

The average business manager in Dearborn Heights, MI earns between $40,000 and $127,000 annually. This compares to the national average business manager range of $47,000 to $145,000.

Average business manager salary in Dearborn Heights, MI

$72,000

$40,00010%

$72,000Median

$127,00090%

What are the biggest employers of Business Managers in Dearborn Heights, MI?

The biggest employers of Business Managers in Dearborn Heights, MI are:

Bardwell Group

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