AMER Business Program Manager, Controls Deployment and Service, and Global Program Team
Business manager job in Herndon, VA
As a Data Center Capacity Delivery (DCCD) Business Program Manager supporting the AMER Controls Deployment and Service (CDS) team and the Global Program Team (GPT), you will be part of a highly creative, efficient team tasked with tackling complex challenges in building Amazon-owned data centers.
As DCCD Business Program Manager AMER, you will manage information, processes, and data controls to drive operational efficiency and strategy throughout the broader team. This includes developing operational metrics, headcount management, and implementing new or improved scalable operational mechanisms to support growth, increase resource capacity, and reduce cycle time and cost. The successful candidate will think strategically, act tactically, write effectively, and exercise strong business judgment and critical thinking skills. They must also build strong cross-group working relationships, identify key stakeholders, demonstrate exceptional organizational skills, and have a passion for operational excellence and delivering simple, effective solutions.
Key job responsibilities
Strategic Planning & Execution:
• Develop and execute 2-3 year strategic plans, translating complex business requirements into clear, actionable initiatives with measurable outcomes
• Lead strategic projects and maintain tactical goal alignment through monthly reviews and data-driven assessments
• Create and maintain executive-level strategic documentation, including business objectives and performance metrics
• Manage comprehensive review processes including strategic offsite meetings, promotion reviews, Organizational Leadership Reviews, and monthly business objective assessments
Financial Management:
• Develop annual CAPEX/OPEX planning and budget allocation
• Create detailed financial forecasts and comprehensive planning documents for leadership review
• Establish tracking mechanisms for expenditure monitoring
• Manage and track departmental budgets including training programs, travel, and entertainment costs
• Produce monthly financial analysis reports with variance explanations and recommendations
Resource Management:
• Lead end-to-end workforce planning and optimization, establishing and tracking hiring targets based on level of effort reviews while monitoring attrition rates to align staffing levels with business demands
• Collaborate with recruiting leaders and managers to oversee new hire onboarding, track employee productivity, and monitor progress against hiring targets
• Lead workplace space planning initiatives, including assigned and agile seating arrangements, in partnership with key stakeholders
• Lead annual review of organizational s, roles, and responsibilities to ensure alignment with business requirements
About the team
**Why AWS**
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS- 5+ years of program or project management experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience developing and implementing operational processes at enterprise level
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Security Business Partner/Physical
Business manager job in Herndon, VA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
Vantor is seeking a Security Business Partner/Physical Security to join our Security Team in Herndon, VA. SBP/Physical will be responsible for all operational and programmatic security for the wide variety of programs and services contracts. As the security focal, the Security Business Partner will work with business leaders, contracts, and HR Business partners on all security and protection matters. Additional coordination will be required within the Vantor Corporate Security team to include Sr. leadership, facilities, Information Assurance (IA), and Cyber.
As the lead, the SBP is accountable for interpreting requirements, developing & implementing security programs (plans, procedures, and processes), and engaging Cognizant Security Agencies (CSA) & Government Contracting Authority (GCA) to ensure critical National Security Information (NSI) is protected in accordance with policy and expectations.
This position will provide development and oversight of all aspects of program security for collateral and SCI programs to include direct oversight and management of the contract security analysts and security officers depending on the scope of the team's product and service offerings. This broad role includes the management of an overall program security posture to ensure compliance with corporate and government regulations and a focus on integrating security to become a value add an element into all aspects of the operation.
What you'll do day-to-day:
Demonstrated knowledge of national security policies, to include (but not limited to): ICDs, 705, TEMPEST, NISPOM, Executive Orders, customer-specific directives and instructions, Code of Federal Regulations (CFRs), etc.
Identify needs and manage all aspects of security services based on risk and the implementation of risk-based solutions across the programs
Focus on superb customer service and customer satisfaction
Contributes to developing improved processes and protocol and implementing new ideas with security management
Implement all aspects of a security program to include Security Operating Procedures (SOPs), security processes, security education, and awareness program, etc.
Educates employees as to the importance of security procedures and how the new processes provide benefits to employees and the company
Keeps abreast of the dynamic industry of security, technologies, and developing threats world-wide
Partner with cross-departmental management to coordinate security initiatives in line with the overall business strategy and an emerging perspective focusing on security. Professional staff, demonstrating strong delegation skills to efficiently accomplish the mission and professionally develop subordinate staff
Minimum Requirements:
Must be a U.S. Citizen with a current/active Top Secret and the ability to obtain SCI assesses Clearance
Bachelor's degree or equilivent
10 years of program security experience,
3 years supervisory experience
Solid understanding of DoD and Intel customers, policies, and program security execution
Experience in leading a professional staff, demonstrating strong leadership skills
Experience in leading a professional staff, demonstrating strong leadership skills
Familiar with the
National Background Investigation Services
(
NBIS
), National Industrial Security System (NISS), Scattered Castles, Information Management Systems, Access Control Systems, and other security-related databases
Strong understanding of the DD254 process
Position may require some travel
SCIF building/FFC/Nomination packages
Familiar with CCURE system
Preferred Qualifications:
Current/active TS/SCI Clearance
Demonstrated ability to produce security policies and procedures
Strong interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals
Ability to set and balance short and long-term priorities and remain focused within a rigorous, fast-paced, and dynamic environment
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The base pay for this position within the Washington, DC metropolitan area is: $107,000.00 - $178,000.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Generator Services Manager, DCC Communities
Business manager job in Herndon, VA
At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.
We are seeking an energetic, customer oriented Generator Service Manager to serve as a technical resource and leader within our Operations Services Team. The position will help ensure overall availability and reliability to meet or exceed defined service levels around the critical infrastructure in Data Center Engineering Operations. The Generator Service Manager is responsible for the operation and maintenance of all generators within the data center space. This equipment supports mission-critical servers and must maintain better than 99.999% up-time.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Manage all aspects of data center critical generator preventative maintenance, planned and unplanned repairs, and emergency response.
- Act as an ambassador of safety and security ensuring the highest level of team compliance with our safe, secure culture.
- Ensure all work performed within the data center is completed to the highest standard of quality eliminating impact to internal/external customers.
- Manage teams of Generator Service Technicians in all facets of their responsibilities and career development.
- Create and maintain generator maintenance schedules, and liaise with the maintenance scheduling team ensuring 100% generator maintenance completion and compliance.
- Engage in improvement projects working with a variety of support teams and drive them from conception to completion.
- Manage team budget and expenditures.
- Actively involved in defining contract scopes and works with contracts partner team ensuring highest quality outcome in support of our customer.
- Manage multiple competing projects across multiple sites simultaneously.
- Interact with engineers, technicians, project managers and management on a routine basis.
- This role requires supporting an on-call rotation.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 2+ years of people management and team development experience
- 2+ years of work in data centers with an emphasis on building and equipment operation experience
- Experience in people management and team development
- Experience operating a mission-critical team or product
- High school or equivalent
PREFERRED QUALIFICATIONS- 3+ years of work in a management position with 5 or more direct reports experience
- 5+ years of work in data centers with an emphasis on building and equipment operation experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience in a management position with 5 or more direct reports
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Assistant Unit Manager - Competitive Pay + Bonus Eligible!
Business manager job in Woodlawn, VA
About the Job:
As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
Paid Time Off
Free meal each shift
Medical benefits
401k retirement plan with 4% match
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Business Administrator (Entry Level)
Business manager job in Reston, VA
We are currently recruiting to fill a Entry-Level Business Administrator position. This is a great entry-level position with ample opportunities for professional growth and development. The candidate will build a strong foundation of business and administrative operations through many organizations that we work with. We have these opportunities with non-profits, associations, and business organizations.
Responsibilities of Entry-Level Business Administrator:
Provide operational support to client team. Learn the industry from the ground up, starting with the administrative aspects and transitioning into specific areas.
Serve as a liaison between various teams within the company
Assist and support manager in serving employees
Perform standard and ad hoc reporting for management
File and record administration
Manage special projects as assigned
Some data entry / processing that pertains to specific accounts
Qualifications of Entry-Level Business Administrator:
Bachelor's degree from an accredited college or university * Strong customer service skills
Highly analytical
Possess an entrepreneurial spirit
Strong, flexible, and creative problem solving and decision-making skills
Ability to build strong customer relationships.
Excellent communication skills and strong attention to detail - can communicate with all levels
Good organizational skills with a demonstrated ability to prioritize work and meet agreed upon deadlines.
Why You Want To Work Here:
Great Benefits
Competitive Pay/Salary
Potential remote and hybrid opportunity
Terrific opportunities for career growth and impact
Senior Business Operations Manager
Business manager job in Ashburn, VA
Excited to share that we're opening a key role on our team, Senior Business Operations Manager. This position sits at the heart of our organization, partnering closely with leadership across sales, finance, engineering, and product to shape strategy, optimize operations, and drive scalable growth.
If you love blending analytics with execution, thrive in cross-functional environments, and want to help build and commercialize new cloud-focused offerings in a fast-growing company, we'd love to meet you.
Turn data, market insight, and cross-functional alignment into business impact.
Responsibilities/Duties:
Develop and maintain unit economics and margin models that reflect underlying cloud infrastructure and partner business models.
Support revenue forecasting and scenario modeling for existing and new products and services.
Evaluate new product and service concepts for commercial viability, including offer definition, target segments, unit economics, and recommended pricing and packaging.
Monitor the market, partner ecosystem, and competitive landscape and synthesize findings into clear positioning, risks, and opportunities.
Translate sales and partner feedback into structured business requirements, use cases, and messaging themes.
Partner with engineering and sales teams to turn validated use cases into scalable, repeatable offerings including SKUs and launch plans.
Support planning and execution of proofs of concept and special projects, including coordination of logistics across internal teams and external partners.
Work closely with sales, finance, leadership, and periodically engineering to align on priorities, cost models, and execution plans.
Use simple project management practices and tools to track work, manage deadlines, and keep stakeholders aligned across multiple concurrent initiatives.
Identify opportunities to improve reporting, workflows, and decision support tools, and help design a more standardized pricing and deal structure process over time.
Develop and maintain core productization assets such as internal materials, product requirement documents, and operational checklists.
Perform other related duties as assigned.
Experience and Core Competencies:
Bachelor's degree in a relevant field required; master's degree preferred
5+ years of experience in business operations, revenue operations, pricing, strategy, FP&A, management consulting, or a similar analytical and cross-functional role, preferably in a B2B technology or cloud infrastructure environment.
Experience working in an early stage or growth stage startup environment.
Strong quantitative and financial analysis skills, including advanced Excel modeling, unit economics, and scenario analysis.
Proven ability to create clear written and visual communication, including presentations and customer- or partner-facing collateral.
Proficiency with spreadsheet and data tools, Excel and Airtable preferably, and familiarity with CRM and marketing tools, preferably HubSpot.
Physical Requirements:
Lifting to 50 pounds
Frequent sitting, walking, standing, bending.
Multi-Unit General Manager
Business manager job in Washington, DC
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.
Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.
Multi-Unit General Manager
Fresh Baguette - DMV Area
Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere.
About the Role
We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.
What We Offer
A leadership role in a growing, values-driven company.
Competitive compensation package: $85,000-$115,000 per year, including bonus.
Paid Time Off to rest and recharge.
Health & Dental Insurance (eligible after 90 days).
401(k) with Company Match to invest in your future.
Monthly Wellness Reimbursement to support your well-being.
40% Employee Discount on all Fresh Baguette products.
Free Lunch during shifts.
Anniversary Gift Card to celebrate your milestones.
Opportunities for professional growth and advancement.
A collaborative, supportive team culture where your impact is visible every day.
Key Responsibilities
1. Ownership & Accountability
They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team.
Take full responsibility for the bakery's overall performance, including sales, profitability, customer satisfaction, and team culture.
Proactively identify and resolve challenges, ensuring smooth day-to-day operations.
Maintain a clean, safe, and organized environment that reflects Fresh Baguette's standards of excellence.
2. People Leadership & Development
They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them.
Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers.
Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities.
Build strong team bonds by fostering respect, collaboration, and care among all employees.
3. Business Mindset & Operational Excellence
They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attention to details, track KPIs, and always look for ways to improve processes, quality, and profitability.
Drive sales growth through local marketing initiatives, community engagement, and business development opportunities.
Monitor and analyze key performance indicators (KPIs), making data-driven decisions to drive growth.
Optimize labor, inventory, and production planning to minimize waste and maximize output.
Uphold Fresh Baguette's standards for product quality, consistency, and presentation.
Partner with marketing to execute local initiatives that drive traffic, sales, and community engagement.
4. Adaptability & Autonomy
They thrive in change and can work independently without constant direction. They collaborate effectively at a distance, adjust quickly to new circumstances, and lead their team with resilience. Their curiosity and flexibility make them quick learners who adapt their approach as the business evolves.
Lead daily bakery operations on the floor, ensuring smooth coordination between front-of-house and back-of-house teams.
Adjust quickly to new circumstances, from customer needs to operational challenges.
Take initiative and lead independently while maintaining strong communication with central leadership.
Encourage agility and problem-solving within the team.
5. Service Orientation & Charismatic Presence
They love to serve others and create a welcoming atmosphere. With a natural smile and genuine warmth, they make customers and team members feel valued. Their charisma spreads enthusiasm and energy, inspiring people to enjoy the bakery experience and rally around shared goals. They view every interaction as a chance to delight, connect, and strengthen relationships.
Lead by example on the bakery floor-welcoming customers with genuine warmth, delivering exceptional service, and inspiring enthusiasm through a charismatic presence.
Set the tone for a service culture where every team member delights guests and builds loyalty.
Ensure that customer interactions reflect the values of hospitality, friendliness, and care.
Qualifications
4+ years of management experience in hospitality, food service, or retail.
Proven ability to lead and develop teams in a fast-paced, customer-facing environment.
Strong financial acumen with experience tracking and improving KPIs (sales, labor, food cost, waste, etc.).
Knowledge of food safety standards and a commitment to maintaining compliance.
Excellent interpersonal and communication skills; warm, approachable, and able to inspire both staff and customers.
Hands-on leadership style-comfortable jumping in to bake, prepare sandwiches, or serve guests when needed.
High adaptability, resilience, and a proactive approach to problem solving.
Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a retail environment.
Reliable vehicle and valid driver's license to allow regular travel between locations
Fluent in English
Restaurant type:
Bakery
Café
Coffee shop
Available Monday to Friday & Weekends
Work Location: Multiple retail locations across Washington DC, Maryland, and Virginia
Learn more about us at Freshbaguette.com
PI12b1ceb9593f-37***********4
Operations Manager
Business manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
Autonomous Vehicle Operations Manager
Business manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
Manager of Operations
Business manager job in Bethesda, MD
We are Evenly!
Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. Area, Evenly is backed by the world's leading venture capital investors. We are committed to the highest standards of patient care and clinical expertise in each of the dental practices we support.
About this job
We pride ourselves on our commitment to patient satisfaction, operational excellence, and a supportive, collaborative team environment. As we continue to grow, we are seeking a detail-oriented and proactive Manager of Operations to join our team and work closely with the Chief Operating Officer (COO), Director of Operations, and others across the organization full time (M-F) in the Bethesda, MD corporate office. The Manager of Operations will play a critical role in supporting the business overseeing and implementing key projects across various business functions. This role involves managing multiple projects simultaneously, ensuring they are completed on time, within scope, and aligned with Evenly's business goals. This individual will work closely with cross-functional teams, including clinical, administrative, and operational departments, to implement process improvements, optimize workflows, and contribute to Evenly's growth and success.
What you'll be doing
Collaborate with the COO and others in the organization to define project scope, goals, deliverables, and timelines.
Develop detailed project plans, including schedules, milestones, and resource allocation.
Oversee day-to-day project activities, ensuring adherence to timelines, budgets, and quality standards.
Proactively identify project risks and implement mitigation strategies to ensure project success.
Coordinate with various cross-functional teams (sales, finance, clinical, operations, etc.) to ensure seamless execution of projects.
Facilitate regular communication between stakeholders and ensure all team members are aligned with project goals and expectations.
Act as the main point of contact for all project-related matters, ensuring clear communication across departments.
Identify opportunities for operational efficiencies and process enhancements within the organization
Work with the operations team to implement process changes, monitor results, and ensure continuous improvement.
Maintain detailed records of project progress, milestones, issues, and resolutions, and prepare regular project status reports for the COO and other stakeholders, highlighting progress, risks, and action items.
Oversee project budgets and ensure financial resources are allocated appropriately to ensure projects are completed within budget and on time
Conduct post-project reviews to assess performance and identify areas for improvement.
What you'll bring:
Bachelor's degree in Business Administration, Finance, Project Management, Healthcare Management, or a related field.
Minimum of 4 years of operations management experience, ideally in management consulting for a diverse set of clients across multiple industries.
Proven track record of managing cross-functional projects and delivering results on time and within budget.
Experience working closely with senior executives, particularly in an operational capacity.
Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
Excellent communication skills, both written and verbal, with the ability to work with diverse teams and stakeholders.
Proficient in Microsoft Office Suite (Excel) and Google Workspace, a plus.
Ability to think strategically while maintaining attention to detail in execution.
Strong problem-solving skills and the ability to adapt to changing circumstances.
Ability to foster a collaborative team environment while maintaining a focus on individual accountability.
Why you'll love working here
Evenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first, and we love seeing the astonishing results our patients realize when they've completed their treatment. If you are a proactive, organized, and solutions-driven professional with a passion for improving processes and driving operational success, we invite you to apply for this exciting opportunity at Evenly. Together, we can continue to revolutionize the orthodontic industry and provide exceptional care to our patients.
Independent Operator - Store Manager
Business manager job in Bethesda, MD
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
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Branch Operations Manager (Industrial Distribution, Mount Airy, MD)
Business manager job in Mount Airy, MD
Innovative, growth-oriented thermal component distribution company dedicated to providing high-quality thermal solutions is seeking a talented Branch Operations Manager.
The Branch Operations Manager is a crucial member of the leadership team and is responsible for the overall administrative and operational management of the branch location, ensuring efficiency, high customer satisfaction, and effective resource utilization. This role focuses on internal processes, administration, and team management. The Manager reports to the General Manager and collaborates with the Sales Director for management of the customer service team.
Key Responsibilities:
Operations and Administration
Oversee all non-sales branch functions, including customer service administration, order fulfillment administration, facility maintenance, and general office operations.
Develop, implement, and maintain efficient operational and administrative procedures to maximize productivity and profitability.
Manage local P&L components, controlling operating expenses and contributing to budget adherence.
Ensure timely and accurate processing of all administrative paperwork, including invoices, purchase orders, and daily transaction reports.
Manage the physical office facility, ensuring a safe, organized, and clean environment.
Management: Warehousing
Warehouse Manager reports to the Branch Manager to ensure seamless and efficient execution of all logistics functions, including receiving, stocking, pulling, shipping, and facility safety.
Branch Manager oversees inventory administration and system accuracy, collaborating with the Warehouse Manager on physical inventory control (e.g., cycle counting, physical inventories) to minimize loss.
Branch Manager coordinates with the Warehouse Manager and corporate purchasing to maintain optimal stock levels and manage supply chain execution.
Collaborative Management: Customer Service & Staff
Manage the Customer Service Representative (CSR) team in conjunction with the Sales Director and General Manager to manage the customer service team. This collaboration ensures alignment between operational efficiency and customer experience goals.
Handle complex or escalated customer issues and service complaints effectively and professionally.
Directly manage all administrative and operational staff (excluding sales), including hiring, training, scheduling, and conducting performance reviews.
Promote a culture of teamwork, accountability, and continuous improvement across the branch.
Reporting and Compliance
Provide regular updates on branch performance, operational metrics, and staffing matters.
Ensure all office operations comply with company policies, state and federal laws, and industry regulations.
Develop and enforce office safety protocols and manage all necessary documentation related to regulatory compliance.
Required Qualifications:
Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
Minimum of 5-7 years of experience in a distribution or administrative/operations environment, with at least 3 years in a management or supervisory role.
Proven ability to manage teams and collaborate effectively across functional lines (e.g., working with Sales and Warehouse teams).
Proficiency with ERP systems, Inventory Management Software administration, and Microsoft Office Suite.
Strong organizational, problem-solving, and decision-making abilities, with experience in managing expenses and budgets.
General Manager Construction
Business manager job in Manassas, VA
General Manager - Construction / Home Improvement
📍 Manassas, VA (Hybrid - Office & Field)
Wage: $130,000-$140,000 base plus bonus opportunities + Company Vehicle
Who We Are: At NV Waterproofing & Foundation Repair, we believe that fulfilling work leads to a fulfilling life. Since 1986, we have been committed to redefining our industry through exceptional customer service and innovative solutions. We specialize in waterproofing, foundation, and concrete repair throughout the greater DMV area.
Our Purpose: Driven by our mission to redefine the industry by the provision of safe, dry homes powered by world class training, we challenge the status quo and set new standards in our industry. Our purpose is at the heart of everything we do, guided by our values of One Team, Hungry Spirit, Integrity, Respect, and Accountability.
Our Culture: Over the past few decades, we have built a solid reputation as a trusted basement waterproofing and foundation repair company due to our commitment to honesty, integrity, and quality service. Not only do we hold an A+ rating with the Better Business Bureau, we have also received the Angie's List Super Service Award multiple years in a row and are a member of the National Association of Remodeling Industry, the Home Builders Association, and more.
Career Growth: We believe in fostering talent from within, and we offer fulfilling career paths where you can grow, thrive, and make a meaningful impact.
Benefits: We provide a comprehensive benefits package, including Medical, Dental, and Vision insurance; a 401(k) plan, paid time off and holiday pay.
Join us in our mission to redefine the industry and create lasting, positive change in the lives of our customers, employees, and community.
Job Description: Your Impact
Are you a strategic and detail-oriented leader who thrives in dynamic environments? In the role of General Manager, you will oversee all aspects of company operations, including project management, financial performance, staffing, client relations, and strategic planning to deliver exceptional customer experiences and drive consistent revenue growth. You will provide vision, coaching, and support to ensure your teams exceed sales targets while embodying our purpose, mission, and values. Your leadership will directly shape the success of the business, the growth of the company, and the lives of the customers we serve.
Job Duties: How You Win Everyday
Own the results by leading and developing overall leadership (Marketing, Customer Care, Sales, Production, Finance) to grow their teams, live our values, and deliver results.
Own the results by tracking performance, spotting trends, managing the P&L (budgeting, forecasting, and financial reporting) and acting fast to redefine what it means to be a contractor.
Drive growth with purpose by partnering with leadership to execute strategies that expand market share and advance our mission.
Inspire and engage through clear communication, recognition, and feedback that drives accountability and trust.
Build a culture of winning where teams are competitive, collaborative, and fueled by our mission.
Stay connected to the field through modeling excellence, sharpening execution, and closing skill gaps to elevate the standard.
Align, galvanize, and execute initiatives that drive our purpose, mission, and values.
Qualifications: What You Offer
Minimum of 5 years of progressive leadership with proven success overseeing the gears of the business.
Proven ability to drive revenue growth and customer satisfaction across diverse, competitive markets.
Strategic operator with strong organizational and analytical skills to identify trends and act with precision.
Proven builder of leaders: skilled at motivating, developing, and holding managers accountable across multiple locations.
Influential communicator who can galvanize teams, partner with executives, and inspire action at every level.
Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check.
Why Join NV? We provide the best training, systems, and services in the industry, all within a team-focused, supportive culture. If you're ready to take your career to the next level with a company that truly invests in your success, this is your chance!
Business Operations SME II
Business manager job in Alexandria, VA
On-Site - Alexandria, VA
Full-Time - Direct Hire with 11th Hour
$70,000-$75,000/year depending on experience
We are hiring a Business Operations SME II to support a major logistics initiative within the Office of the Deputy Assistant Secretary of Defense for Logistics (ODASD). This position supports the Contractor Administrative Tracking and Management System (CATMS), which is used to route, validate, monitor, and manage critical documentation, packets, and workflow processes across large-scale logistics programs. In this role, you will support packet tracking, documentation validation, workflow accuracy, and the management of submissions supporting high-visibility defense logistics functions.
This role requires a detail-oriented, highly organized professional who thrives in a structured, fast-paced environment. The ideal candidate demonstrates strong documentation management skills, excellent communication abilities, and hands-on experience with CATMS or comparable DoD correspondence/task management systems.
Minimum Qualifications:
• Active Secret or Top Secret Clearance (required)
• Bachelor's degree in Business, Logistics, Supply Chain, Administration, or a closely related field
• 5+ years of experience in business operations, logistics coordination, transportation, or supply chain management
• Direct experience working within DoD, OSD, DLA, TRANSCOM, or similar defense/logistics agencies
• Hands-on experience with CATMS or other task/correspondence management systems (ETMS, DTS, taskers, packet routing systems)
• Strong organizational skills with a proven ability to manage multiple workflows, deadlines, and document tracking requirements
• Experience reviewing, validating, and routing documentation or correspondence packages
• Excellent communication skills and comfort interacting with stakeholders across multiple levels
• Prior military experience (Army, Air Force, Marines) is highly preferred
Key Responsibilities:
• Support the management and movement of documentation, packets, and submissions through CATMS and related workflow systems
• Validate documentation for completeness, accuracy, compliance, and routing requirements
• Track approvals, submission status, and workflow progress across logistics programs
• Maintain visibility into packet movement, deadlines, and action items to ensure timely processing
• Coordinate closely with defense logistics teams, program leads, and administrative stakeholders
• Prepare summaries, updates, and reports related to packet status and workflow bottlenecks
• Assist with quality assurance across document submissions, supporting data accuracy and process compliance
• Provide subject-matter expertise related to CATMS functions, system processes, and best practices
• Support process improvements within administrative workflow and documentation tracking mechanisms
What's in it for you?
A supportive, people-focused environment where you'll have the opportunity to contribute to high-impact work within a respected federal program. As a full-time employee with 11th Hour Service, you'll receive full medical, dental, and vision benefits, paid time off, 11 paid federal holidays, a 401(k) with employer match, annual bonus eligibility, and strong professional development support - including education and certification reimbursement.
Financial Investigations Unit Manager-Lead
Business manager job in Washington, DC
Job Description: Financial Investigations Unit Manager-Lead
Company: Shermen Bank International (In Formation)
Reports to: Chief BSA/AML Officer
Client Focus: Embassy, Consulate, and Foreign Mission Diplomatic Community
About Us
We are a specialized Edge Act Corporation, chartered by the Federal Reserve, dedicated to providing premier international banking and financial services. Based in Washington D.C., our primary focus is serving as the trusted financial partner to the diplomatic community, including embassies, consulates, foreign missions, and their affiliated organizations in the United States. We operate in a high-compliance, high-touch environment and are committed to the highest standards of regulatory excellence and client service.
Position Summary
The Financial Investigations Unit (FIU) Manager-Lead will be responsible for the AML & Sanctions Department's operational functions. The FIU Manager-Lead will manage a team whose activities include client onboarding, periodic reviews, name and payments screening, sanctions reviews, AML transaction monitoring, and fraud detection. This role reports to the Chief BSA/AML Officer/Head of Anti-Financial Crimes.
Core Responsibilities
This role covers the following responsibilities:
Manage the FIU team
Supervise and support daily activities including client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payments screening, Office of Foreign Assets Control (OFAC) sanctions reviews, AML transaction monitoring and fraud detection
Support the team and work on transaction monitoring alerts, fraud alerts, case investigations, and suspicious activity report (SAR) and currency transaction report (CTR) filing, 314(a) and 314(b)
Assist in the updating of AML and Sanctions policies and procedures and other documentation
Produce metrics reporting for senior management
Create escalation reports for senior management
Assist in AML and Sanctions training across various groups/departments
Assist in the coordination of the BSA/AML & Sanctions Risk Assessment, Red Flags Coverage Assessment, and the Enterprise-Wide Risk Assessment process
Coordinate with regulators, auditors, and vendors regarding matters related to AML & Sanctions
Support the AML Model Analytics/Technology team in the tuning and testing of the AML & Sanctions Department's models and systems
Required Skills & Qualifications
We are looking for a versatile candidate who is hands-on and wants to work in a fast-paced, innovative, dynamic, and collaborative environment. Candidates for this role will have the following knowledge and experience:
5-8 years in an AML and Sanctions role with experience in client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payment screening, Office of Foreign Assets Control (“OFAC”) sanctions reviews, AML transaction monitoring and fraud detection, case investigations, SAR filing, and CTR filing
AML, Sanctions and Anti-Fraud team management experience or ready “to take the next step”
AML, Sanctions, and Anti-Fraud subject matter expertise
Experience in presenting to and meeting with auditors and regulators
Excellent knowledge of U.S. AML, OFAC Sanctions and Anti-Financial Crime regulatory rule framework and requirements
Knowledge and experience of the Embassy, Consulate and Mission (“ECM”) business and transaction typologies
Creating and/or updating AML and Sanctions policies and procedures
Anti-Financial Crime model/platform end-to-end testing and supporting documentation
Creating and updating documentation that meets regulatory standards and expectations
Working on coverage assessments, BSA/AML & Sanctions risk assessments, and Enterprise-Wide Risk Assessments
Producing metrics reporting for senior management
Excellent knowledge of Excel, PowerPoint, Visio, etc.
General Manager, Bethesda
Business manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Manager
Business manager job in Greenbelt, MD
Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.Expense Control:
• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers
• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:
• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:
• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing
• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:
• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Store Manager
Business manager job in Arlington, VA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
For our MANGO store located at Fashion Centre, Pentagon City in Arlington, VA, we are currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Retail Store Manager
Business manager job in Westminster, MD
Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.
Essential Duties and Responsibilities:
Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
Ensures payroll costs and operating costs are managed to budget.
Ensures Team Members deliver excellent customer service to donors and customers.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Partners with community businesses and organizations to promote Goodwill mission.
Maintains regular and consistent in-person attendance.
Serves as a Goodwill ambassador to the community.
Transfers to different stores at any given moment due to business needs.
Covers shifts at different stores at any moment due to business needs.
Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.
Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.
Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
Ensures that Team Members are operating per company standards and procedures.
Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
Transfers to different stores at any time due to business needs.
Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
Builds a high-performing team.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma or equivalent
Two years' work experience in Retail Management, preferably thrift
One-year customer service experience
Proficient in Microsoft Office Suite
Valid drivers' license and clean MVR
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
Store Manager
Business manager job in Manassas, VA
Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet.
Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team!
Essential Duties and Responsibilities:
Maintains a store environment that reflects company brand and corporate operating procedures.
Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm
Coaches using the company's selling skills model with the passion to drive real action
Uses metrics to coach the proper behaviors needed to be a world-class selling organization
Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies.
Leads all store activities with the highest ethical standards and demands the same from their teams
Ensures associates are provided with the necessary tools to perform job responsibilities.
Improve all store associate's product-knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction.
Coach and counsel team based on results
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
Ensure appropriate merchandise displays and signage.
Continually evaluate and react to performance issues and actively recruit management and sales associates.
Complies with security and confidentiality regarding company policies.
Complies with company safety standards
Job Qualifications
Position Requirements:
5+ years General Sales Management, preferably in a commissioned sales or big box retail environment
A bachelor's degree in business, marketing or related areas is preferable.
Prior experience successfully managing a team of 25 or more associates is required.
Proven track record of meeting financial objectives
Ability to execute plans and strategies.
Ability to positively lead, mentor and drive a successful sales team
Experience in a commissioned sales environment preferred.
Proven track record of customer service excellence
Goal oriented - Energetically focuses efforts on meeting goals, mission, or objective.
Excellent communication and listening skills
Strong attention to detail
Effectively work on multiple projects simultaneously