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Applied Scientist II, Customer Experience and Business Trends
Amazon 4.7
Business manager job in Arlington, VA
Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join its team. CXBT's mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs, enabling natural, empathetic, and adaptive interactions. We leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval.
As part of CXBT, we have a vision to revolutionize how we understand, test, and optimize customer experiences at scale. Where traditional testing approaches fall short, we create AI-powered solutions that enable rapid experimentation, de-risk product launches, and generate actionable insights, -all before a single real customer is impacted.
Be a part of our agentic initiative and shape how Amazon leverages artificial intelligence to run tests at scale and improve customer experiences.
As an Applied Scientist, you will research state-of-the-art techniques in agent-based modeling, and lead scientific innovation by building foundational agentic simulation capabilities.
If you are passionate about the intersection of AI and human behavior modeling, and want to fundamentally influence how Amazon tests and improves customer experiences, this role offers a great opportunity to make your mark.
Key job responsibilities
- Design and implement frameworks for creating representative, diverse agents that faithfully capture real-world characteristics
- Use state-of-the-art techniques in user modeling and behavioral simulation to build robust agentic frameworks
- Develop data simulation approaches that mimic real-world speech interactions.
- Research and implement novel algorithms and modeling techniques.
- Acquire and curate diverse datasets while ensuring user privacy.
- Create robust evaluation metrics and test sets to assess language model performance.
- Innovate in data representation and model training techniques.
- Apply responsible AI practices throughout the development process.
- Write clear, scientific documentation describing methodologies, solutions, and design choices.
A day in the life
Our team is dedicated to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. Our mission is to deeply understand our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience. Through our analysis and insights, we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Basic Qualifications
- 3+ years of building models for business application experience
- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
- Experience programming in Java, C++, Python or related language
- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution, or experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware
Preferred Qualifications
- Experience in professional software development
- Experience in solving business problems through machine learning, data mining and statistical algorithms
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually
USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually
$103k-153k yearly est. 2d ago
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Senior Store Manager
Millman Search Group
Business manager job in Baltimore, MD
Our client is seeking an exceptional Multi-Store Leader to drive sales and lead operations across their retail locations. This is a unique opportunity for a dynamic leader who combines better apparel retail excellence with hospitality-driven client service to create outstanding experiences across our stores and deliver results. This role will actively participate in the company's growth and multi-channel operation.
Position Overview
Reporting directly to the Director of Sales, and indirectly to the Owner, the Multi-Store Leader will be responsible for the overall performance, culture, and strategic direction of the organization. This role requires a hands-on leader who can balance operational excellence with a genuine passion for creating the client experience.
Key Responsibilities
· Oversee daily operations, drive sales performance, and profitability across store locations
· Lead, mentor, and develop store management teams to achieve excellence
· Drive a client-first culture rooted in hospitality principles and exceptional service
· Develop and implement strategies to meet and exceed sales goals and operational KPIs
· Ensure consistent brand standards, visual merchandising, and store presentation across locations
· Analyze business metrics and market trends to identify opportunities for growth
· Manage inventory, staffing, scheduling, and budgets for both locations
· Build and maintain strong relationships with clients, creating memorable experiences
· Recruit, train, and retain top talent while fostering a positive team environment
· Collaborate with the Director of Sales on strategic initiatives and business development
Qualifications Required:
· Proven experience in retail management with multi-unit oversight preferred
· Background in a high level, (better apparel) customer service environment
· Demonstrated track record of delivering exceptional client service and driving sales results
· Strong leadership skills with the ability to inspire, motivate, and develop teams
· Excellent communication, interpersonal and problem-solving abilities
· Strategic thinker with strong business acumen and analytical skills
Ideal Candidate:
· Combines better apparel retail operations expertise with high level customer service experience
· Natural relationship-builder who thrives on creating connections with customers and teams
· Entrepreneurial mindset with a passion for elevating client experience
· Proven ability to drive results while maintaining a positive, service-oriented culture
For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at *************************, ************. Please submit a current resume for this role.
$94k-150k yearly est. 4d ago
Senior Manager
CDIT LLC
Business manager job in Washington, DC
The Senior Manager leads large-scale workstreams for financial improvement, audit remediation, and internal controls initiatives. This role focuses on delivering results across financial reporting, ERP transformation, and enterprise risk management while supporting the program goals.
Key Responsibilities:
- Oversee high-level project teams and ensure delivery of task order objectives.
- Develop and implement strategies to improve audit readiness and internal control compliance.
- Advise Army leadership on policy improvements and audit remediation planning.
- Support modernization and integration of ERP systems including GFEBS, LMP, and GCSS-Army.
- Mentor team leads and provide quality assurance on deliverables.
Requirements
- Master's degree in Accounting, Finance, Information Systems, or related field.
- One of the following active certifications: CPA, CIA, CISA, CGFM, CDFM, PMP, SAFe, or ITIL.
- Minimum of 10 years of experience in Federal financial management, including at least 4 years in Federal accounting.
- Knowledge of FASAB standards, GAGAS, and Army financial operations.
- Experience with large-scale federal financial systems and program management.
- Minimum Interim Secret Clearance is required.
- US Citizenship is required.
$112k-158k yearly est. 6d ago
Executive Correspondence Manager
Bizfirst LLC
Business manager job in Washington, DC
Job Title: Executive Correspondence Manager Organization: Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) - OUSD(C) About the Role BizFirst is seeking a highly organized and detail-oriented Correspondence Manager to support the Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) [OUSD(C)] at the Pentagon. This role provides critical executive services support to ensure timely, accurate, and compliant processing of high-level correspondence and taskers from across the Department of Defense, OSD Components, Military Departments, and Defense Agencies.
Key Responsibilities
Process incoming correspondence through the Correspondence and Task Management System (CATMS), including flash coordination actions, and route appropriately within OUSD(C), DFAS, and DCAA.
Manage and track Congressional, Stoplight, FOIA, and Issuances taskers, ensuring visibility and timely resolution.
Monitor Executive Services (ES) classified and unclassified distribution mailboxes, delegating actions to the proper offices.
Conduct follow-ups with OSD and DoD components to resolve assignment conflicts, manage extension requests, and provide real-time task status updates.
Reprioritize time-sensitive flash coordination actions as needed with leadership offices.
Maintain telephonic communications, including answering calls, taking messages, and directing inquiries to the proper staff.
Maintain both electronic and hard-copy records in accordance with Records Management directives.
Conduct daily standup meetings with ES government staff, providing updates and recommendations on operational priorities.
Support Comptroller directorates in managing CATMS taskers, with emphasis on late or overdue actions.
Participate in OUSD(C) weekly CATMS reviews, providing guidance on classified and unclassified actions (NIPR/SIPR).
Assist in managing FOIA and Issuances actions, including status updates and reporting.
Assist Action Officers with congressional correspondence, GAO reports, and senior DoD leadership packages.
Required Qualifications
Active Secret Clearance
Bachelor's degree (or equivalent experience)
Experience with correspondence management and federal task management systems (CATMS strongly preferred)
Demonstrated ability to manage sensitive and classified correspondence in a high-tempo environment
Strong organizational, communication, and follow-up skills
Ability to work onsite at the Pentagon and collaborate with senior leaders, action officers, and executive staff.
Location: onsite ability 2-3 days a week (Arlington)
Preferred Qualifications
Prior experience supporting OSD-level organizations or senior DoD leadership offices
Knowledge of DoD correspondence, tasker management, and records management policies
Experience with Congressional, FOIA, or GAO reporting processes
Benefits Include
Family Health, Dental, and Vision (54% cost covered for the entire family)
Flexible Spending Account
Bonuses for lifetime events (e.g., marriage, childbirth) and overutilization on T&M contracts
Profit-sharing on work brought into the company
Unlimited Leave with approval
$1,000 annual training budget
401(k) with 100% employer match on the first 4% invested
$79k-127k yearly est. 6d ago
Operations Manager | Full-Time | CFG Bank Arena
AEG 4.6
Business manager job in Baltimore, MD
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager reports directly to the Director of Operations. The Operations Manager will direct, supervise, and schedule aspects of operations including operations crew and housekeeping while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.
This role pays an annual salary of $75,000-$85,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 17, 2026.
Responsibilities
Essential Duties & Responsibilities:
Oversee operating procedures that conform to corporate standards, customized to the specific needs of the facility, and consistent with the goals and objectives of the client, facility, and corporation.
Plans and coordinates a variety of facility set-ups including concerts, family shows, sporting events, ice events, trade shows, conference, and banquet configurations.
Oversee housekeeping contractor in all phases, including scheduling, detail projects, etc.
Assist Director of Operations with facility maintenance program (CMMS).
Manage subordinate supervisors who oversee employees on the changeover team.
Develop and maintain working relationships with all departments, clients, employees, and guests.
Ensure operational activities remain on time and within a defined budget, including recommendations for annual capital budget for long-range repairs and improvements to the facility.
Oversee hiring, scheduling, payroll and training for all changeover employees.
Investigate, analyze, and resolve operational problems and complaints. Conduct periodic staff meetings to discuss procedures, problems, and enhancements.
Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Ensure contractual agreements are met and clients' event requirements and changes are made in a timely fashion.
Act as liaison between clients and facility contractors as needed.
Inspect conversions, construction, and installation progress to ensure conformance to established specifications.
Oversee materials and inventory management.
Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.
Other duties as assigned.
Qualifications
Required Experience & Qualifications:
Bachelor's degree from an accredited four-year college or university, and three (3+) years related experience in the public assembly industry (stadiums, arenas, and/or convention centers).
Minimum of 3-5 years' experience managing and training a team.
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service.
Highly trained in conflict management and business negotiation processes.
Strong budget development and oversight skills.
Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, Outlook, etc.
Ability to create and manage a collaborative and diverse workforce.
Strong verbal and written communication skills, with an expert ability to present and
communicate new ideas and concepts.
Must be adaptable with the ability to work under pressure to meet deadlines.
Ability to work non-traditional hours including nights, weekends, and holidays.
Be licensed and insured to operate a motor vehicle in the United States.
Preferred Qualifications
Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines and/or Zamboni.
Possess a demonstrated knowledge of ice making and maintaining principles.
Ability to read and comprehend blueprints, drawings, and other related materials.
Working Conditions:
Minimal Travel (
Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
Working from various heights.
Extensive time spent with moderate to loud noises.
Frequent bending, lifting 75 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
$75k-85k yearly 4d ago
Transportation Compliance Business Partner
Clean Harbors, Inc. 4.8
Business manager job in Washington, DC
5 to 7 years of experience
Bachelor's Degree in Logistics, Environmental Science, Transportation, or related preferred
Alternative combinations of education and experience may be accepted in lieu of degree
Experience in managing compliance within a dynamic business environment
Strong analytical and problem solving skills, strong communication
Ability to communicate with all levels within
Excellent verbal/written communication skills; presentation skills, and organizational skills
Excellent time management skills with an ability to work under strict deadlines
Knowledge of transportation regulations
Clean Harbors is the leading provider of environmental, energy and industrial services throughout North America. The Company serves a diverse customer base, including a majority of the Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies. Through its Safety-Kleen subsidiary, Clean Harbors also is a premier provider of used oil recycling and re-refining, parts washers and environmental services for the small quantity generator market. Headquartered in Norwell, Massachusetts, Clean Harbors has waste disposal facilities and service locations throughout the United States and Canada, as well as Mexico and Puerto Rico.
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Clean Harbors and its subsidiaries are a Military & Veteran friendly company.
* CH
#LI-SM1
Strategically collaborates with Line of Business and deploy programs to improve compliance / Ability to complete root cause analysis & present potential solutions; Create and present corrective actions in form of Stand Down when necessary to LOB team members
Manage and resolve complex compliance issues. Conduct effective analysis utilizing trends and patterns within the LOB.
Building trusting relationships throughout the LOB by spending time in the LOB and getting to know the critical challenges to growing the business first hand.
Conduct announced and unannounced inspections at company facilities to review compliance related operational components included in gate checks
Partner with Health & Safety and Environmental compliance as it relates to internal multi-media inspections and audits
Maintain in-depth knowledge of DOT regulations reducing risk and ensuring regulatory compliance
$110k-138k yearly est. 4d ago
Business Unit Manager (Pharma/CDMO) - Hunt Valley, MD
Pii, A Jabil Company
Business manager job in Huntingtown, MD
Business Unit Manager - Pharmaceutics International, Inc. (Pii), a Jabil Company
Based onsite in Hunt Valley, MD
Pharmaceutics International, Inc. (Pii), a Jabil Company, is a Contract Development and Manufacturing Organization (CDMO) providing end‑to‑end services across drug development, clinical manufacturing, commercial scale production, and packaging. We support pharmaceutical innovators through expertise in oral solid dose, sterile/aseptic manufacturing, clinical trial supply, formulation, and technical development, helping bring complex therapies from concept to market with quality, reliability, and speed.
The Business Unit Manager is responsible for leading customer engagement, commercial execution, contract alignment, forecasting, and operational coordination for an assigned portfolio of pharmaceutical customers. This role is both customer‑facing and highly cross‑functional, working closely with Quality, Manufacturing, Operations, R&D, Engineering, Finance, and Project Management to ensure successful execution of customer programs from planning through shipment.
What can you expect to do?
Customer & Commercial Leadership
Serve as the primary relationship manager for assigned pharmaceutical customers, ensuring strong communication, service excellence, and long‑term satisfaction.
Lead commercial discussions including pricing, shipment terms, contract amendments, scope changes, and renewals.
Identify opportunities for organic revenue growth and expanded customer engagement.
Manage escalations and coordinate internal teams to resolve operational issues or program risks.
Lead Quarterly Business Reviews (QBRs) and ongoing customer communication rhythms.
Business Leadership & Forecasting
Drive the Sales & Operations Planning (S&OP) process, ensuring accurate forecasting, demand alignment, and synchronization with operational capabilities.
Evaluate business performance, identify gaps, and implement actions to achieve internal and customer‑aligned goals.
Guide pricing strategies, value‑add costing, and cost‑to‑serve assessments.
Operational Execution & Cross‑Functional Leadership
Partner with Manufacturing, Operations, Quality, R&D, Engineering, Supply Chain, and Project Management to ensure flawless execution of customer programs.
Support production scheduling, supply planning, and on‑time delivery performance.
Monitor and drive key operational KPIs, enabling continuous improvement and rapid issue resolution.
Participate in the Request for Proposal (RFP) process, including technical scoping and commercial modeling.
Lead the workcell and influence cross‑functional teams through clear direction and aligned priorities.
Contract & Compliance Management
Ensure accurate interpretation and execution of contractual obligations.
Lead contract amendments, change‑of‑scope discussions, and extensions.
Support compliance with GMP and CDMO industry expectations across quality, regulatory, and operational functions.
What is the experience needed to be successful in this role?
BS degree required.
10+ years of experience managing commercial relationships within pharmaceutical, CDMO, or life‑sciences environments involving operational execution.
Background in pharma operations, project management, business development/account management, or commercial leadership supporting clinical or commercial drug products.
Strong experience with contract negotiation, forecasting, S&OP, and customer management.
Demonstrated ability to lead and influence cross‑functional teams.
Strong financial and analytical skills.
Experience with solid oral dose, aseptic/sterile operations, or clinical trial manufacturing preferred.
Experience managing complex programs in GMP‑regulated pharmaceutical settings preferred.
Benefits Package with Jabil
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
Competitive Base Salary
Annual Bonus
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
$94k-144k yearly est. 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Business manager job in Arlington, VA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Autonomous Vehicle Operations Manager
Aceolution
Business manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 2d ago
Operations Manager - Personnel & Staffing
Mad Science of Washington Dc
Business manager job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$80,000-$95,000 + Benefits
About Us
Mad Science of DC-Maryland-Virginia delivers hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year.
Our success depends on one thing above all else: having the right instructors, in the right place, at the right time. We are hiring a senior Operations Manager to own that responsibility end-to-end.
The Role
This is a people-focused, execution-heavy operations role.
As Operations Manager - Personnel & Staffing, you will own recruiting, hiring, staffing coverage, and instructor management across our school-year programs and summer camps. You will be the primary point of ownership for ensuring programs are fully staffed, issues are handled calmly, and instructors are supported.
This role is focused on execution and people leadership, not systems redesign.
What You'll Own
Recruiting and hiring instructors year-round
Maintaining a strong, ready staffing pipeline
Staffing coverage for daily programs and peak seasons
Managing call-outs, substitutions, and last-minute changes
Instructor onboarding and readiness
Performance conversations and people management
Serving as the clear escalation point for instructor-related issues
You will have real authority and ownership in this domain.
What This Role Does Not Include
Program or curriculum design
Setting up after-school programs or summer camps
Warehouse or logistics systems
Redesigning operational workflows
Our systems are intentionally stable. This role exists to run them well.
Who This Role Is For
You are likely someone who:
Has managed staffing or people-heavy operations before
Is comfortable making decisions under pressure
Handles frequent interruptions calmly
Communicates clearly and directly
Values reliability, follow-through, and consistency
Prefers execution over reinvention
Experience in education, camps, childcare, hospitality, or multi-site operations is a plus.
Why You Might Like This Role
Clear ownership and authority
A people-centered role with real responsibility
A stable operating environment
Direct impact on day-to-day success
Long-term potential without pressure to constantly “rebuild” the role
Benefits
Health insurance
Paid time off and paid holidays
Employer-sponsored retirement plan
Professional, supportive in-person team environment
Stable, year-round full-time role in an AI-proof industry
How to Apply
Apply through LinkedIn with your resume and a brief note about why an execution-focused, people-operations role appeals to you.
$80k-95k yearly 5d ago
Operations Manager DC
Amico Lane 4.4
Business manager job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial ManagementManage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
$96k-139k yearly est. 2d ago
Compliance Senior Manager, U.S. Rare Disease
Amgen 4.8
Business manager job in Washington, DC
**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Compliance Senior Manager, U.S. Rare Disease**
**What you will do**
Let's do this! Let's change the world! The Senior Manager, Rare Disease Compliance, will serve as one of the compliance business partners for the Amgen Rare Disease Business Unit (RDBU), serving on a team that works closely with that organization's leadership to uphold the reputation of Amgen and drive ethical solutions for the patients it serves.
As a member of Amgen's Worldwide Compliance & Business Ethics organization, the Senior Manager, Rare Disease Compliance, will work with various cross-functional organizations including Law, Regulatory, and Privacy to appropriately advise the business on how best to maintain a strong culture of compliance, integrity, and ethics, and mitigate risk related to key strategic initiatives.
Reporting to the Senior Director of Rare Disease Compliance, this individual will leverage understanding and knowledge of the U.S. regulatory, enforcement, and compliance environment within the biopharmaceutical industry, with particular experience in interpreting:
+ FDA drug promotional requirements
+ U.S. privacy requirements
+ Government transparency reporting
+ Industry standards for compliance and ethics (PhRMA Code)
**Responsibilities**
+ Proactively support and anticipate RDBU compliance needs by embedding within assigned leadership teams and providing compliance guidance
+ Assist with development of multi-dimensional strategies tailored to the unique circumstances and needs of each RDBU business that incorporate learnings from monitoring, investigations, business engagement, and industry developments
+ Engage and work closely with RDBU leadership to develop and drive solutions that elevate ethical decision-making and honorably secure access for current and future patients.
+ Leverage knowledge of the rare disease landscape and regulatory environment to thoughtfully and openly advise the RDBU
+ Monitor industry-wide compliance and enforcement trends
+ Be prepared to travel to conferences, internal training, and/or meetings to support RDBU Compliance initiatives
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The Compliance professional we seek will meet these qualifications.
**Basic Qualifications:**
Doctorate degree and 2 years of experience in compliance or legal supporting bio-pharmaceutical business
**Or**
Master's degree and 4 years of experience in compliance or legal supporting bio-pharmaceutical business
**Or**
Bachelor's degree and 6 years of experience in compliance or legal supporting bio-pharmaceutical business
**Or**
Associate's degree and 10 years of experience in compliance or legal supporting bio-pharmaceutical business
**Or**
High school diploma / GED and 12 years of experience in compliance or legal supporting bio-pharmaceutical business
**Preferred Qualifications:**
+ Proven skills in developing and implementing strategies and results in a complex and dynamic organization
+ Ability to prioritize work-related tasks and effectively communicate with leadership
+ Strong written, spoken, and interpersonal communication skills with attention to detail; polished, poised presenter
+ Ability to efficiently navigate an exciting and dynamic environment
+ Strong critical thinking, problem-solving and planning skills
+ Commitment to collaborating remotely with a diverse group of people and backgrounds
+ Entrepreneurial spirit, passion, and creativity
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
+ A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
+ A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
+ Stock-based long-term incentives
+ Award-winning time-off plans
+ Flexible work models, including remote and hybrid work arrangements, where possible
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
**Application deadline**
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
**Sponsorship**
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$139k-180k yearly est. 6d ago
General Manager
Cantoni, LP 3.9
Business manager job in Washington, DC
Reports to: Chief Revenue Officer Cantoni is seeking an accomplished, performance-driven General Manager to lead one of its flagship luxury design showrooms. This individual will have full profit and loss ownership, overseeing every dimension of showroom success-sales, talent, operations, and client experience.
The ideal candidate is a strategic, entrepreneurial leader with deep experience in premium or luxury retail environments. They must bring a refined eye for design, a disciplined commercial mindset, and a leadership style that commands excellence through clarity, accountability, and inspiration.
At Cantoni, the showroom is more than a place to shop-it is an immersive brand experience. As General Manager, you will be responsible for transforming that experience into sustainable, measurable business performance.
KEY RESPONSIBILITIES
P&L Ownership
Drive top-line revenue growth while protecting gross margin and managing SG&A with precision
Lead weekly business reviews, monthly financial performance meetings, and rolling 90-day plans
Maintain full accountability for all financial and operational KPIs
Sales Strategy & Execution
Champion a high-performance sales culture focused on pipeline development, lead conversion, and revenue growth
Use data to coach performance, identify opportunity gaps, and ensure individual accountability across the team
Ensure team proficiency in CRM tools, design visualization platforms, and selling systems
Client Experience Leadership
Establish and maintain the highest standards of white-glove client service across all touchpoints-from first interaction through installation and aftercare
Resolve escalations swiftly and professionally, reinforcing client trust and brand loyalty
Create a post-sale strategy that builds client lifetime value through repeat business and referrals
Talent Recruitment & Development
Attract, onboard, and retain best-in-class design and showroom talent
Build and coach a team of $1M-$3M+ individual producers
Lead structured one-on-ones, talent reviews, and growth plans aligned with clear performance expectations
Operational Excellence
Maintain floor readiness and showroom presentation to Cantoni's highest visual standards
Ensure process accuracy across ticketing, inventory, delivery coordination, and logistics
Partner with centralized operations teams while taking full ownership of local execution
Market Engagement & Business Development
Build deep relationships with architects, developers, designers, and luxury realtors to proactively identify project opportunities
Be a visible leader within the local design and real estate community
Monitor new construction, renovation activity, and market movements to secure first-access client engagements
Requirements
CANDIDATE PROFILE
Required Experience and Capabilities
Minimum of 5 years of senior leadership experience in a premium or luxury retail, showroom, or design business
Proven success managing P&L, building high-performing sales teams, and delivering consistent financial results
Experience in high-touch customer service environments with complex sales cycles
Strong business acumen, analytical capability, and the ability to translate vision into execution
Exceptional communication and interpersonal skills across clients, team members, and cross-functional partners
Digital fluency, including CRM platforms and showroom sales technology
Personal Attributes
Highly accountable and goal-oriented, with a strong sense of ownership and urgency
Sophisticated, service-minded, and confident in high-end client-facing environments
Disciplined operator who also values design excellence and creative presentation
Team leader who inspires trust, demands performance, and leads by example
Actively engaged in professional communities and understands the power of local influence and relationship building
OUR COMMITMENT
As a leader within Cantoni, you will be supported by a brand with 40+ years of industry leadership, an unmatched product assortment, and an enterprise team committed to operational support and strategic alignment. This role blends the autonomy of entrepreneurial leadership with the backing of a best-in-class organization.
If you're a high-performing executive leader who sees luxury as both an art and a business-and you're ready to lead from the front-we invite you to start the conversation.
$60k-100k yearly est. 6d ago
Student Housing GM: Lead Leasing & Brand Growth
512Financial
Business manager job in Washington, DC
A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career.
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$65k-125k yearly est. 4d ago
General Manager | Washington DC
Blank Street
Business manager job in Washington, DC
At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Add a Spark to the Ordinary...
As a General Manager at Blank Street, your primary responsibility will be to build a world-class business and team within your neighborhood across many verticals. You'll oversee and be held accountable to 2-5 Blank Street locations. You must be able to work independently, while also thriving in a team environment. We're looking for dynamic leaders that will motivate and inspire our teams in the stores to fulfill and represent Blank Street's goals and vision. We want our team to become part of the community's infrastructure, serving customers with passion, care, and precision.
The right person for this role is a proven operator who takes pride in giving amazing hospitality experiences and influencing their team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution. You empower your team to give customers exactly what they need, every day, in their way. You excel in high growth environments, thrive under pressure, are highly organized, and can handle competing priorities.
What you'll own
All schedules and timecards completed according to state law and local laws
Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team
Owning the development and growth of your teams, while also taking care of any performance related to create and maintain a world-class team
Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill
Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve
Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform
Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
Ensure all locations under your leadership meet quality audit standards
Own celebrating positive customer feedback and investigating any and all negative comments to ensure we are listening and adjusting where necessary
Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgets
What you'll bring
3-4 years of experience managing and leading operations in high growth hospitality/consumer brands
Experience in multi-unit or multi-department management
Track record scaling and managing hospitality teams
Track record managing inventory and supply chain ordering
Highly effective interpersonal and communication skills
Hands on and highly action-oriented
Excellent organizational skills and ability to perform under pressure and time constraints
Deep knowledge and interest in specialty coffee
Availability Requirements:
Full Time: 45-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)
Benefits
$75,000 - $85,000 / annual salary
Blank Street, in good faith, believes that the posted salary range is accurate for this role in Washington DC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
Bonus program
15 days of paid annual leave (on top of company-observed holidays and sick time)
Three health plan options, with full coverage available for two employee-only tiers
Commuter benefits
Parental leave
Bereavement leave
Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more!
Regular social outings with the team
Free Blank Street swag
$75k-85k yearly 6d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Business manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 1d ago
Retail Store Manager
24 Seven Talent 4.5
Business manager job in Washington, DC
Client is women's contemporary brand.
Client will be disclosed after you are considered for an interview with them.
Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like.
SALARY:
$90-$100k + monthly bonus structure
LOCATION:
Washington DC
OVERVIEW:
The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency.
THE RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
Establish a returning client business by developing and maintaining long lasting relationships
Actively outreach to client base to strengthen relationship via email, phone call and text messaging
Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team
Maintain organization, upkeep, and cleanliness of both the front and back of house
Recruit, hire, onboard, and train all new hires
Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader
Ensure the integrity of payroll and the payroll process
Actively support Diversity, Equity, and Inclusion initiatives
Ensure that the sales floor is maintained and beautifully reflects the brand
Cultivate an environment which promotes teamwork and comradery
Remain coachable and open to feedback to continuously develop in your role
Act as a leader in the District and as a partner to fellow Store Managers
REQUIREMENTS:
Previous management experience required
Previous sales experience required
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to occasionally climb ladders as needed
Ability to work daily with telephone, POS and computer equipment
Ability to work a flexible schedule including days, nights, weekends, and holidays
$43k-64k yearly est. 1d ago
General Manager
Au Bon Pain 3.5
Business manager job in Washington, DC
The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner.
Skills & Requirements Qualifications
$41k-57k yearly est. 6d ago
Store Manager
Lacoste
Business manager job in Potomac, MD
Summary Description:
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (***********************
Essential Job Responsibilities:
LEADERSHIP:
Lead store team to drive sales through training and coaching.
Exemplify your sporting spirit and create an outstanding service culture.
Provide constant feedback and coaching to improve your team's skills and sales results.
Identify and recruit associates who are passionate about sales and customer service.
Develop team members with leadership and other abilities for succession planning.
Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies.
Set goals for each team member for the achievement of Company KPI's (
Manage team member's performance through regular evaluation
SELLING:
Execute plan to achieve and exceed Lacoste's sales plans and profitability goals.
Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations.
Proactively make suggestions based on analysis that will positively impact the business.
Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement.
Set measurable performance standards and goals based on Company's expectations and metrics.
CUSTOMER SERVICE:
Create an environment focused on the customer experience.
Ensure that each team member is knowledgeable about the Lacoste lifestyle.
Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele.
Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management.
OPERATIONS:
Plan and manage payroll hours and schedule to meet business needs.
Control expenses (including payroll) within planned budget.
Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention.
Protect store assets and inventory.
Manage new receipts, transfers, markdowns, back stock and fill-ins.
Requirements/Qualifications:
At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team.
Tenacious desire to inspire others and lead a culture of customer service champions.
Expertise in store operations.
Training, interviewing, planning, organizational, and performance management skills.
Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
Technically savvy
Audacious attitude
Sporting Spirit - must possess a competitive edge and drive to meet goals
Innovative thinker that will drive our brand forward.
Core Values and Traits:
Play as One Team:
Showing respect towards everyone
Commitment for the team's work and decisions
Play with Elegance:
Striving for excellence
Treating others with fair play and humility
Play by Daring:
Having the courage to speak up, experiment and take initiative
To explore new opportunities
Play with Tenacity:
Constantly seek continuous improvement
Learning from our failures
At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
$39k-68k yearly est. 4d ago
General Manager (Property Management)
512 Financial
Business manager job in Washington, DC
General Manager - Lead with Intention. Build the Brand. Elevate the Experience. Are you a dynamic leader who thrives in fast-paced environments, loves building high-performing teams, and knows how to turn prospects into residents? We're looking for a General Manager to champion sales, marketing, and operations for a thriving student housing community, someone who brings energy, strategy, and a best-in-class customer experience mindset.
If you're motivated by hitting occupancy goals, crafting memorable brand moments, and developing top-tier leasing teams, this is your opportunity to make a major impact.
What You'll Do:
Drive Leasing Success:
Own occupancy and revenue goals with a strategic, data-driven approach
Lead and mentor the on-site team to deliver consistent five-star service
Conduct engaging tours, follow up with prospects, and guide them through the leasing process
Train and coach the leasing team on sales, follow-up, touring standards, and fair housing compliance
Develop daily/weekly/monthly leasing strategies that anticipate objections and maximize conversions
Maintain accurate systems for leads, applications, and lease statuses
Build the Brand + Lead Marketing Initiatives:
Create and execute marketing and leasing campaigns that stand out in the student housing market
Develop annual marketing plans and budgets-and adjust throughout the year based on results
Represent the community at key events and build partnerships with student organizations, Greek life, academic groups, and local businesses
Strengthen brand awareness through outreach, social presence, and relationship building
Operational & Administrative Leadership:
Ensure clean, accurate file management and system audits
Manage operating and marketing budgets
Deliver timely reporting with analysis and recommendations to the leadership team.
Lead & Develop Your Team:
Recruit, train, coach, and motivate on-site staff
Conduct performance reviews, resolve issues, and create a collaborative, high performance culture
Support career development and empower your team to exceed goals
What We're Looking For:
Bachelor's degree or equivalent student housing experience
At least 3 years of successful experience in managing the leasing process for a large property
Previous General Manager experience in student housing preferred
Experience with Entrata or similar property management software
Background in operating or stabilizing student housing communities
Key Strengths for Success:
Exceptional verbal and written communication
Strong relationship-building skills across the student and local business community
Creative marketing instincts and data-driven decision-making
Ability to lead with confidence, clarity, and positive energy
Tech-savvy with proficiency across common office platforms
Why You'll Love This Role:
You'll have the opportunity to grow a brand, develop a winning team, and shape the resident experience from day one. If you're ready to think big, lead boldly, and bring fresh ideas to a high-impact role, we want to meet you.
If building relationships, elevating service, and coaching a passionate team excite you, this role is the perfect next chapter. We invite you to apply and join us in making a difference every day.
Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
How much does a business manager earn in Glen Burnie, MD?
The average business manager in Glen Burnie, MD earns between $42,000 and $133,000 annually. This compares to the national average business manager range of $47,000 to $145,000.
Average business manager salary in Glen Burnie, MD
$75,000
What are the biggest employers of Business Managers in Glen Burnie, MD?
The biggest employers of Business Managers in Glen Burnie, MD are: