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  • Sr. Operations Manager

    Amazon.com, Inc. 4.7company rating

    Business manager job in Baltimore, MD

    Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: Lift and move totes up to 49 pounds each Regular bending, lifting, stretching and reaching both below the waist and above the head Walking in the FC and around area with great frequency; facilities are over a quarter mile in length Continual standing and/or walking an average of 5 miles daily Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications * Bachelor's degree or equivalent, or 2+ years of equivalent experience * Bachelor's Degree or 2+ years Amazon experience. • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. • Prior experience with performance metrics, process improvement and Lean techniques. • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. Preferred Qualifications * Degree in Engineering, Operations or related field and MBA preferred • Experience with a contingent workforce during peak seasons • Ability to handle changing priorities and use good judgment in stressful situations • Interest in long-term career development through assignments in multiple FCs across the nation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $121.5k-200.9k yearly 6d ago
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  • AI Strategy - Oil & Gas Sector - Senior Manager - Consulting - Location OPEN

    Ernst & Young Oman 4.7company rating

    Business manager job in Annapolis, MD

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. AI & Data - AI Strategy - Senior Manager - Oil & Gas Sector The opportunity As part of our growing AI & Data practice, we are seeking a highly experienced Senior Manager to lead enterprise AI strategy and quantitative modeling efforts for our clients in the Oil & Gas sector. This individual will bring deep industry expertise, along with a proven track record of designing and operationalizing responsible, scalable, and value‑aligned AI solutions. You'll lead high‑impact client engagements focused on Generative AI, Agentic AI, MLOps, and AI governance frameworks - driving measurable outcomes in upstream, midstream, and downstream operations. As a Senior Manager in AI Strategy, you will leverage proprietary, industry‑aligned business models and innovative operating model designs to deliver impactful AI investments. You will be responsible for capability assessments, operating model design, product management, governance, and process design, ensuring that AI initiatives align with business strategies and stakeholder needs. Your key responsibilities In this role, you will lead the delivery of complex AI strategies that enhance business effectiveness and efficiency. You will work closely with clients to envision how AI can transform their markets, products, and capabilities. This position offers the opportunity to engage with business and technology leaders, driving strategic programs that significantly impact their operations. Lead engagement delivery, ensuring quality and risk management throughout the project lifecycle. Manage client relationships, focusing on revenue generation and the identification of new opportunities. Develop and manage resource plans and budgets for engagements, ensuring alignment with performance objectives. Define and implement enterprise‑wide AI and quantitative modeling strategy tailored to oil & gas value chains (e.g., asset optimization, drilling, trading, predictive maintenance). Establish AI governance frameworks that ensure responsible AI adoption, ethical use of data, model risk management, and alignment with evolving regulations. Design and operationalize Agentic AI solutions to automate reasoning, planning, and decision‑making tasks in complex environments. Drive the prioritization of AI use cases based on business value, feasibility, and risk, ensuring ROI on AI initiatives. Lead multidisciplinary teams of data scientists, engineers, and consultants to deliver end‑to‑end AI platforms and solutions. Partner with senior business and IT leaders to identify strategic opportunities and shape AI‑enabled business transformation. Implement and scale ModelOps and MLOps practices, ensuring transparency, reproducibility, and monitoring of models in production. Lead AI solution architecture, including hybrid deployments on cloud (e.g. Microsoft Azure, Amazon AWS). Serve as a thought leader in emerging AI technologies, including Generative AI, foundation models, RAG and Agentic AI. Drive internal capability building and innovation in Responsible AI, agentic workflows, and energy sector‑specific solutions. Skills and attributes for success To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex challenges and deliver innovative solutions will be crucial. Strong analytical and decision‑making skills to develop solutions to complex problems. Proven experience in managing client relationships and leading teams. Ability to communicate effectively and influence stakeholders at all levels. To qualify for the role, you must have Bachelor's degree required; Master's degree preferred with focus in Computer Science, Applied Math, or related field with prior consulting experience required. 10+ years of experience in technology consulting, digital transformation, or AI‑driven business solutions. 5+ years of leadership in AI/ML projects, including team management and executive stakeholder engagement. Typically, no less than 5 - 7 years of relevant experience. Strong expertise in AI Platforms and Tools. Proficiency in Data Architecture Design and Modelling. Experience in Digital Transformation and IT Effectiveness Assessment. Knowledge of Emerging Technologies and Technology Strategy, Vision, and Roadmap. Ability to build and manage relationships effectively. Strong exposure to oil & gas industry operations, value levers, and use case landscape. Proven success in developing AI strategy and governance models, including frameworks for Responsible AI, risk, and compliance. Hands‑on experience with Generative AI frameworks (e.g., OpenAI, Hugging Face, LangChain, RAG). Experience architecting and scaling MLOps platforms and data science workflows in cloud‑native environments. Proficiency in Python and tools like Pandas, PyTorch, Scikit‑learn, Spark, SQL. Experience with CI/CD, containerization (e.g., Docker, Kubernetes), and MLFlow or similar tools. Strong client‑facing skills with the ability to articulate technical topics to business executives. Ideally, you'll also have Experience in managing change and leading teams. Strong negotiation and influencing skills. Familiarity with sector knowledge and commercial acumen. Prior experience leading AI initiatives in the energy or oil & gas sector, including exploration, refining, or energy trading. Familiarity with agentic AI concepts, cognitive architectures, and autonomous agents. Working knowledge of ESG data, climate risk modeling, and regulatory trends in energy. AI certifications (Microsoft, AWS, NVIDIA, Databricks, or equivalent). Exposure to agile delivery models and design thinking approaches. What we look for We seek individuals who are not only skilled but also passionate about driving innovation and transformation through AI. Top performers are those who can think critically, solve complex problems, and communicate effectively with diverse stakeholders. If you are eager to make a significant impact and thrive in a collaborative environment, we want to hear from you! What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $172.8k-374k yearly 2d ago
  • Transportation Compliance Business Partner

    Clean Harbors, Inc. 4.8company rating

    Business manager job in Baltimore, MD

    5 to 7 years of experience Bachelor's Degree in Logistics, Environmental Science, Transportation, or related preferred Alternative combinations of education and experience may be accepted in lieu of degree Experience in managing compliance within a dynamic business environment Strong analytical and problem solving skills, strong communication Ability to communicate with all levels within Excellent verbal/written communication skills; presentation skills, and organizational skills Excellent time management skills with an ability to work under strict deadlines Knowledge of transportation regulations Clean Harbors is the leading provider of environmental, energy and industrial services throughout North America. The Company serves a diverse customer base, including a majority of the Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies. Through its Safety-Kleen subsidiary, Clean Harbors also is a premier provider of used oil recycling and re-refining, parts washers and environmental services for the small quantity generator market. Headquartered in Norwell, Massachusetts, Clean Harbors has waste disposal facilities and service locations throughout the United States and Canada, as well as Mexico and Puerto Rico. Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. Clean Harbors and its subsidiaries are a Military & Veteran friendly company. * CH #LI-SM1 Strategically collaborates with Line of Business and deploy programs to improve compliance / Ability to complete root cause analysis & present potential solutions; Create and present corrective actions in form of Stand Down when necessary to LOB team members Manage and resolve complex compliance issues. Conduct effective analysis utilizing trends and patterns within the LOB. Building trusting relationships throughout the LOB by spending time in the LOB and getting to know the critical challenges to growing the business first hand. Conduct announced and unannounced inspections at company facilities to review compliance related operational components included in gate checks Partner with Health & Safety and Environmental compliance as it relates to internal multi-media inspections and audits Maintain in-depth knowledge of DOT regulations reducing risk and ensuring regulatory compliance
    $94k-117k yearly est. 4d ago
  • Senior Store Manager

    Millman Search Group

    Business manager job in Baltimore, MD

    Our client is seeking an exceptional Multi-Store Leader to drive sales and lead operations across their retail locations. This is a unique opportunity for a dynamic leader who combines better apparel retail excellence with hospitality-driven client service to create outstanding experiences across our stores and deliver results. This role will actively participate in the company's growth and multi-channel operation. Position Overview Reporting directly to the Director of Sales, and indirectly to the Owner, the Multi-Store Leader will be responsible for the overall performance, culture, and strategic direction of the organization. This role requires a hands-on leader who can balance operational excellence with a genuine passion for creating the client experience. Key Responsibilities · Oversee daily operations, drive sales performance, and profitability across store locations · Lead, mentor, and develop store management teams to achieve excellence · Drive a client-first culture rooted in hospitality principles and exceptional service · Develop and implement strategies to meet and exceed sales goals and operational KPIs · Ensure consistent brand standards, visual merchandising, and store presentation across locations · Analyze business metrics and market trends to identify opportunities for growth · Manage inventory, staffing, scheduling, and budgets for both locations · Build and maintain strong relationships with clients, creating memorable experiences · Recruit, train, and retain top talent while fostering a positive team environment · Collaborate with the Director of Sales on strategic initiatives and business development Qualifications Required: · Proven experience in retail management with multi-unit oversight preferred · Background in a high level, (better apparel) customer service environment · Demonstrated track record of delivering exceptional client service and driving sales results · Strong leadership skills with the ability to inspire, motivate, and develop teams · Excellent communication, interpersonal and problem-solving abilities · Strategic thinker with strong business acumen and analytical skills Ideal Candidate: · Combines better apparel retail operations expertise with high level customer service experience · Natural relationship-builder who thrives on creating connections with customers and teams · Entrepreneurial mindset with a passion for elevating client experience · Proven ability to drive results while maintaining a positive, service-oriented culture For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at *************************, ************. Please submit a current resume for this role.
    $94k-150k yearly est. 4d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Business manager job in Bethesda, MD

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $42k-51k yearly est. 1d ago
  • Operations Manager | Full-Time | CFG Bank Arena

    AEG 4.6company rating

    Business manager job in Baltimore, MD

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager reports directly to the Director of Operations. The Operations Manager will direct, supervise, and schedule aspects of operations including operations crew and housekeeping while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events. This role pays an annual salary of $75,000-$85,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 17, 2026. Responsibilities Essential Duties & Responsibilities: Oversee operating procedures that conform to corporate standards, customized to the specific needs of the facility, and consistent with the goals and objectives of the client, facility, and corporation. Plans and coordinates a variety of facility set-ups including concerts, family shows, sporting events, ice events, trade shows, conference, and banquet configurations. Oversee housekeeping contractor in all phases, including scheduling, detail projects, etc. Assist Director of Operations with facility maintenance program (CMMS). Manage subordinate supervisors who oversee employees on the changeover team. Develop and maintain working relationships with all departments, clients, employees, and guests. Ensure operational activities remain on time and within a defined budget, including recommendations for annual capital budget for long-range repairs and improvements to the facility. Oversee hiring, scheduling, payroll and training for all changeover employees. Investigate, analyze, and resolve operational problems and complaints. Conduct periodic staff meetings to discuss procedures, problems, and enhancements. Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Ensure contractual agreements are met and clients' event requirements and changes are made in a timely fashion. Act as liaison between clients and facility contractors as needed. Inspect conversions, construction, and installation progress to ensure conformance to established specifications. Oversee materials and inventory management. Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed. Other duties as assigned. Qualifications Required Experience & Qualifications: Bachelor's degree from an accredited four-year college or university, and three (3+) years related experience in the public assembly industry (stadiums, arenas, and/or convention centers). Minimum of 3-5 years' experience managing and training a team. Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service. Highly trained in conflict management and business negotiation processes. Strong budget development and oversight skills. Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, Outlook, etc. Ability to create and manage a collaborative and diverse workforce. Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts. Must be adaptable with the ability to work under pressure to meet deadlines. Ability to work non-traditional hours including nights, weekends, and holidays. Be licensed and insured to operate a motor vehicle in the United States. Preferred Qualifications Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines and/or Zamboni. Possess a demonstrated knowledge of ice making and maintaining principles. Ability to read and comprehend blueprints, drawings, and other related materials. Working Conditions: Minimal Travel ( Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. Working from various heights. Extensive time spent with moderate to loud noises. Frequent bending, lifting 75 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
    $75k-85k yearly 4d ago
  • Senior Manager Coding Audits & Education

    Children's National Medical Center 4.6company rating

    Business manager job in Silver Spring, MD

    Senior Manager Coding Audits & Education - 250003C0 - will work under the direction of the Director of Health Information Management, Coding and Audit to provide strategic and operational leadership for all organizational coding functions, including hospital technical coding (inpatient and outpatient), professional coding, coding quality audits, coding education, and coding denial management. This role ensures accurate, compliant, and timely coding to support optimal revenue cycle performance and high‑quality data reporting. The Senior Manager oversees a multidisciplinary coding team, drives performance improvement initiatives, and partners closely with clinical, revenue cycle, compliance, and financial leadership. The Senior Manager will be responsible for operational success and will assist the Director to define strategy and direction in accordance with national standards and CNH policies and procedures. Qualifications Minimum Education Bachelor's Degree in Business Administration, Health Administration, Health Information Management, Finance, or related field (Required) Master's Degree in Business Administration, Health Administration, Health Information Management, Finance, or related field (Preferred) Minimum Work Experience 7+ years of progressive coding experience, with at least 3 years in a supervisory or management role. Demonstrated expertise in hospital inpatient, outpatient, and professional coding. Experience managing coding QA programs, education functions, and denial reduction initiatives. Strong understanding of federal and payer regulations, documentation requirements, and revenue cycle workflows. Required Skills/Knowledge Strong understanding of coding processes, coding guidelines and their relation to the overall Revenue Cycle data flow/third party reimbursement. Ability to communicate professionally with physicians, third‑party payers and other organization members about coding principles and processes. Experience with 3M, Epic and/or Cerner Millennium. Excellent written and verbal communication skills. Demonstrated leadership and personnel management skills. Demonstrated change management skills. Maintains relationships with internal and external stakeholders. Commitment to compliance, accuracy, and high‑quality data reporting. Familiar with department budget and financial management, and personnel management. Familiarity with population health strategies, alternative payment models, and care coordination strategies (preferred). Required Licenses and Certifications Certified Coding Specialist (CCS) upon hire (Required) or Similar Medical Coding Certification(s) - CIC and/or CPC. Functional Accountabilities Strategic and Financial Planning - Contribute to the strategic plan for department services, including short‑term and long‑term objectives. Collect and analyze customer and stakeholder feedback, evaluate department effectiveness, and incorporate findings into plans. Work with Director, Vice President and other staff to develop ways to capture and report financial performance of the Department. Participate in financial planning and budget preparation. Work with Director to manage department budget to ensure financial stability of the department and develop recommendations to meet budget requirements. Work with financial personnel to monitor the financial performance of teams within the department to ensure compliance with budget; track, monitor, and evaluate budget for all line items. Leadership & Department Management - Provide operational oversight and day‑to‑day leadership of the entire department including technical coding (inpatient & outpatient), professional coding, coding edits, coding auditing, coding education, and coding denial management functions. Establish team structure, role definitions, and workload allocation to support high‑volume, high‑complexity services. Develop and implement department policies, workflows, and operational standards aligned with federal and state regulations, payer requirements, and organizational objectives. Oversee recruitment, onboarding, and performance management for coding analysts, coding auditors, coding educators, denial coding analysts. Coding Operations - Direct and maintain daily operations for inpatient, outpatient, surgical, and professional coding ensuring accuracy, timeliness, and compliance. Oversee accurate coding of unique and complex pediatric conditions, congenital anomalies, developmental diagnoses, and high‑acuity procedures. Ensure coding methodologies adhere to coding guidelines (including pediatric‑specific), payer rules, and Children's Hospital Association (CHA) best practices. Explore new methods to improve coding operations and work with various constituencies to gain acceptance and support implementation efforts. Communicate operational issues and progress toward goals to Director and others as appropriate. Audits and Coding - Develop and direct the organizational annual coding audit program, including internal audits, external audit response, and corrective action plans. Oversee routine retrospective and prospective professional and technical billing audits, specialized and focused audits, and other audits as directed by the Director. Oversee preparation of written reports of audit findings and recommendations to hospital leadership and staff as appropriate. Conduct risk assessments to define audit priorities by evaluating previous audit findings, management priorities, ICD and CPT code utilization patterns, national normative data, CMS and Medicaid initiatives, and healthcare industry best practices. Maintain knowledge of current government and third‑party payor coding and documentation requirements. Collaborate with Compliance and Internal Audit teams to address identified risks and support regulatory readiness. Analyze process improvement opportunities for auditing and coding teams to identify denial risks mid‑cycle. Triage and assist in management of requests that come from Revenue Cycle teams related to coding questions on coding guidelines and denials, escalating as needed, and conducting appropriate research. Coding Education and Staff Development - Provide direction related to all activities related to the training programs, including curriculum development, job aids, testing methodology, software and delivery, exam development/delivery, employee competency metrics, certifications and development needs. Research coding guidelines when conflicts arise within current policies and procedures. Research updated coding information as it becomes available annually and mid‑year; summarize and share changes impacting Revenue Integrity staff members. Develop and implement systems to monitor performance and quality of audits and educational materials. Develop and provide educational programs and coaching for auditors, denials analysts, and educators. Ensure staff maintain required certifications and stay current with industry changes. Coding Denial Management - Lead the coding denials management strategy, working closely with denials, CDI, and revenue integrity teams to reduce preventable coding‑related denials. Oversee analysis of denial trends, identify root causes, and implement corrective measures to protect revenue. Support accurate charge capture and documentation integrity initiatives. Cross‑Functional Collaboration - Partner with clinical documentation improvement (CDI), billing, compliance, finance, and IT to optimize workflows, documentation quality, and system functionality. Participate in system upgrades, EMR enhancements, and coding‑related software implementations. Serve as a subject‑matter expert to internal stakeholders on coding regulations, best practices, and emerging trends. Reporting and Performance Monitoring - Develop and maintain dashboards and KPIs related to coding productivity, accuracy, audit results, turnaround time, and denial performance. Provide executive‑level reporting incorporating case mix, acuity, and subspecialty complexities of a children's hospital. Monitor financial and operational impacts of coding initiatives and ensure alignment with organizational goals. Organizational Accountabilities Teamwork/Communication Performance Improvement/Problem‑solving Cost Management/Financial Responsibility Safety Primary Location Maryland - Silver Spring Work Locations Dorchester 12200 Plum Orchard Dr Silver Spring 20904 Job Details Position Status: R (Regular) - FT - Full‑Time Shift: Day Work Schedule: M‑F Full‑Time Salary Range 103,355.20 - 172,244.80 Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Please note that it is the policy of Children's National Hospital to ensure a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana. #J-18808-Ljbffr
    $103k-136k yearly est. 4d ago
  • Plasma Center Manager

    Biolife Plasma Services 4.0company rating

    Business manager job in Salisbury, MD

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the District Manager and oversee the general management of employees assigned to the production areas. You will manage the operations of the plasma collection facility, including financial, marketing, administrative, regulatory, quality, personnel and facilities management tasks. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: · You will oversee the operations within the facility and use data to monitor metrics · You will oversee employee hiring, training and develop employee talent · You will provide leadership to ensure donor retention, high customer service levels, production monitoring and cost data · You will comply with all federal, state, local and company regulations related to quality of product, employee and donor safety · You will manage facility audit processes and help resolve any related issues that arise from the audit · You will forecast and attain production and cost goals, while assuring compliance with BioLife, local and federal regulations · You will manage bloodborne pathogens protocols What you bring to Takeda: · High school diploma or equivalent is required but higher level degree is desired. · Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience · The ability to work weekends/extended work periods and occasionally travel · A valid and current Cardiopulmonary Resuscitation (CPR) and AED (Automatic External Defibrillator) certification · Requires ability to be mobile for entire work shift · Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting to 50 lbs. · Have fine motor coordination, depth perception and ability to monitor equipment sound from a distance What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - MD - Salisbury **U.S. Base Salary Range:** $85,600.00 - $117,700.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - MD - Salisbury **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
    $85.6k-117.7k yearly 7d ago
  • OPERATIONS MANAGER (EVS) 2nd Shift - Baltimore, MD

    Compass Group USA Inc. 4.2company rating

    Business manager job in Baltimore, MD

    Crothall Healthcare Salary: $50,000-$53,500 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at ***************** Job Summary Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Essential Duties and Responsibilities: Establishes and annually reviews standards and work procedures for all staff. Plans work and staffing schedules and areas of work to ensure adequate services are rendered. Assists in the hiring process; interview, hiring and training of new associates. Orients, develops, and supervises all supervisory/housekeeping staff. Conducts regular inspections and makes recommendations to the facility. Conducts monthly reporting of goals, accomplishments, and future plans. Provides staff education and continuous training. Communicates with staff, administration, and other departments. Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program) Qualifications: 4 years of support services, military, housekeeping, and/or facilities maintenance experience. At least 1 year of supervisory experience in support service related field with high customer/client contact. Ability to communicate effectively in written format and oral presentations. Ability to multi-task and establish priorities. Ability to maintain organization in a changing and stressful environment. Exhibit initiative, responsibility, flexibility, and leadership. Possess a thorough knowledge of contract administration and office procedures. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1491693 Crothall Healthcare RANDY ERPELDING [[req_classification]]
    $50k-53.5k yearly 6d ago
  • District Manager

    Aramark Corp 4.3company rating

    Business manager job in Frederick, MD

    As a Regional Director of Operations you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. This role focuses on high-end senior living properties ranging in size from 258 residents to 1,200 and requires knowledge of high end CCRC, food service, healthcare, and strong client-facing and resident-facing components. Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our Regional Director of Operations are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. COMPENSATION: The salary range for this position is $140,000.00 to $160,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities The successful General Manager: Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations, and local/state/federal regulations regarding CCRC guidelines and management. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark SeniorLIFE+ standards of operation including safety standards and Aramark SeniorLIFE+ Business Conduct Policy at all times. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Washington DC
    $140k-160k yearly 2d ago
  • General Manager

    Cava 4.1company rating

    Business manager job in Laurel, MD

    Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations. What You'll Bring to the Table: Develop yourself and others - focus on self-improvement while supporting the success of others Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action Consistently create CAVA fanatics - find ways to say "yes" to every guest, inspiring your teams to do the same Achieve results - take ownership of every shift and take pride in your job Foster collaboration - work with others to find success as a group Adapt to change - solve problems through an open-minded and all-inclusive approach Assist with any additional duties assigned What We Bring to the Table (Benefits): We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay $ Early Wage Access* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!) The opportunity to be on the ground floor of a rapidly growing brand * indicates eligible qualifying positions Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision are required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions May stand for long periods of time and lift up to 50 pounds As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. CAVA - joining "A culture, not a concept" General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner
    $34k-52k yearly est. 2d ago
  • General Store Manager

    Ross Stores, Inc. 4.3company rating

    Business manager job in Elkton, MD

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
    $38k-52k yearly est. 1d ago
  • Store Manager

    Lacoste

    Business manager job in Potomac, MD

    Summary Description: At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (*********************** Essential Job Responsibilities: LEADERSHIP: Lead store team to drive sales through training and coaching. Exemplify your sporting spirit and create an outstanding service culture. Provide constant feedback and coaching to improve your team's skills and sales results. Identify and recruit associates who are passionate about sales and customer service. Develop team members with leadership and other abilities for succession planning. Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies. Set goals for each team member for the achievement of Company KPI's ( Manage team member's performance through regular evaluation SELLING: Execute plan to achieve and exceed Lacoste's sales plans and profitability goals. Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. Proactively make suggestions based on analysis that will positively impact the business. Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement. Set measurable performance standards and goals based on Company's expectations and metrics. CUSTOMER SERVICE: Create an environment focused on the customer experience. Ensure that each team member is knowledgeable about the Lacoste lifestyle. Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. OPERATIONS: Plan and manage payroll hours and schedule to meet business needs. Control expenses (including payroll) within planned budget. Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. Protect store assets and inventory. Manage new receipts, transfers, markdowns, back stock and fill-ins. Requirements/Qualifications: At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. Tenacious desire to inspire others and lead a culture of customer service champions. Expertise in store operations. Training, interviewing, planning, organizational, and performance management skills. Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. Technically savvy Audacious attitude Sporting Spirit - must possess a competitive edge and drive to meet goals Innovative thinker that will drive our brand forward. Core Values and Traits: Play as One Team: Showing respect towards everyone Commitment for the team's work and decisions Play with Elegance: Striving for excellence Treating others with fair play and humility Play by Daring: Having the courage to speak up, experiment and take initiative To explore new opportunities Play with Tenacity: Constantly seek continuous improvement Learning from our failures At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. Equal Opportunity Employer: At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
    $39k-68k yearly est. 4d ago
  • Stadium Commissary Manager, Ravens 2025 Season

    All Staffed Up

    Business manager job in Baltimore, MD

    We are actively recruiting, self-motivated, goal oriented candidates to become Stadium Commissary Managers. The Stadium Commissary Manager leads a team that supports the sale and distribution of beer, soft drinks, and various other food and beverage products to seated spectators inside M&T Bank Stadium, home of the Baltimore Ravens. The M&T bank Stadium events schedule will typically include: All home Baltimore Ravens games, preseason, regular season and playoff games NCAA Football World Class Soccer Major Concerts The ideal candidate is a detail oriented multitasking pro, with the ability to drive sales volume and deliver accuracy in a fast paced environment. If you possess these skills and have supervisory or team leading experience as well as a strong proficiency in math and/or accounting, we encourage you to apply. Training is provided. Requirements The Stadium Commissary Manager position has the following requirements: Must be at least 18 years of age Minimum of 2 years of supervisory experience or equivalent leadership qualities Available to work select Thursday night, Saturday, Sunday and Holiday events Able to lift a load of 35 pounds Able to quickly add, multiply and subtract quantities of merchandise Able to quickly add, multiply and subtract sums of money Must be able to supply and know how to use a stand-alone calculator (not smartphone app). Must provide references to confirm a character of trustworthiness and dependability
    $30k-43k yearly est. 6d ago
  • Assistant Store Manager

    Carroll Independent Fuel Company 4.1company rating

    Business manager job in Baltimore, MD

    The Assistant Store Manager (ASM) is responsible for supporting the Store Manager in the day-to-day store operations. The ASM is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the ASM is responsible for customer and employee satisfaction, brand standards and store profitability. The ASM ensures exceptional customer experiences and supports our vision of being "Fast, Fresh & Friendly". Principal Duties and Responsibilities: Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees. Supervise the day-to-day tasks of all store employees. Provide superior customer service to all customers: greeting, assist ing1 suggest selling and thanking each customer. Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquires and lead by example. Ensure adherence to a!! Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program. Assist with the hiring, training and development of store employees. Motivate, encourage and challenge Customer Service Representatives. Lead by example to ensure al[ daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow-up as necessary. Enforce established daily operating procedures to maintain a clean, adequately st Ocked, organized and well-kept store in order to provide a positive customer experience. Ensure all merchandise is stocked and displays are attractive, priced correctly and displayed in a safe manner. Complete daily paperwork and computer entry in a timely manner as established by management. Ensure the shift duty notebook is accurately maintained. Ensure execution of the safety, security and retail operations policies and procedures. Monitor competition in all areas of the company, including fuel and inside sales. Review and influence the profit and loss statement. Promote future growth by executing company strategies. Plan and prepare work schedules and coordinate daily assignments. Assume responsibility for special assignments and projects as needed. Provide support for the Store Manager/District Manager, as needed. Minimum Knowledge. Skills and Abilities: High School Diploma or equivalent preferred Successful completion of store training Previous experience supervising others, preferred Must be at least 18 years old Computer literacy Strong food service experience preferred, ideally in a managerial role ServSafe certification preferred or successful completion of certification within 2 months of hire Strong focus on customer service and working with people Strong commitment to teamwork Strong leadership, team building and managerial skills Strong communication skills, with the ability to effectively communicate with employees, customers and vendors Strong analytical and organizational skills Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable tochange Ability to handle difficult situations professionally Ability to lift up to 5Olbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Working Conditions: Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather co_nditions, employees m y be expected to assist with efforts to maintain full store operations.
    $40k-47k yearly est. 6d ago
  • General Manager

    Capriotti's Sandwich Shop 4.2company rating

    Business manager job in Annapolis, MD

    Who We Want! Passion - Be the Best, is the brand mission! The General Manager directs all activities of their Capriotti's location to achieve operational excellence, while providing Guests with an exceptional Guest experience in a respectful, motivating, safe, clean and sanitary work environment for the shop's Team Members. Roles and Responsibilities: Family - Care About People... • Builds teams by proactively recruiting, hiring, training and retaining the best in the available talent pool and utilizes good performance management strategies to retain talent. • Coaches, develops and motivates the shop's Team Members by following the Capriotti's training standards; identifies and addresses the additional development needs of the individuals on the team to encourage growth and retention. • Prepares team schedules with a focus on operational excellence and cost management without sacrificing Guest satisfaction and team morale. Equitably shares the team workload to maintain Capriotti's standards for cleanliness, safety and maintenance. • Role models the standards and maintains the culture for delivering CAPtivating Service to Guests. Proactively investigates and resolves Guest issues regarding product quality and/or service. Integrity - Walk the Talk... • Monitors compliance with health, safety and building relations regarding food preparation, serving, and building maintenance. • Prepares all products according to Capriotti's specifications, using the correct portion, quality and product presentation controls. • Maintains the integrity of Capriotti's recipes to ensure a consistent Guest experience at any Capriotti's location. Profitability - Everyone Wins... • Responsible for cash management and bank deposits.Your role requires you to have a valid driver's license and clean driving record. • Monitors budgets, cost of goods sold, labor, payroll records and all other financial transactions related to the shop. • Promotes an environment of "salesmanship" by encouraging a culture for suggestive-selling and an orientation towards "counter service" versus "cashier" mindsets at the register. • Utilizes effective purchasing, inventory, receiving and waste-monitoring procedures. • Actively participates and promotes all brand-wide and local marketing initiatives; demonstrates leadership in Local Shop Marketing (LSM). Genuineness - 100% Real... • Utilizes effective communication skills (oral, written, and listening) to foster positive relationships with Team Members, Guests, Vendors and other members of the Capriotti's brand. • Establishes an environment of trust within the shop; including Team Members, Guests, Vendors and others. • Demonstrates emotional resilience under pressure and during changing priorities. • Analyzes information and evaluates results to choose the best solution for problem-solving. Skills and Knowledge: • Service Orientation - Actively looks for ways to help others. • Time Management - Demonstrates ability to multi-task; can remain a "hands-on orchestrator" during a busy shift without losing focus on the guest, product quality and team performance; organizes, plans and prioritizes daily and weekly tasks/projects. • Computer/Technology - Experience in POS systems and proficiency in the use of a computer (e-mail, spreadsheets, and other documents). Physical Requirements: • Ability to withstand work conditions in temperatures of 30 degrees F or less and up to 100 degrees F. • Ability to move throughout the restaurant for extended periods at a time. • Can move 50 lbs. for a distance of up to 10 feet. • Ability to balance and move up to 25 lbs. for distances of up to 50 feet. Education/Experience Requirements: • High school or equivalency required; college coursework or degree preferred. • Previous supervisory and hospitality industry experience preferred. • Minimum 21 years of age. • Proven track record of success as a restaurant manager. Company Overview: Founded in 1976, Capriotti's Sandwich Shop, is a 100+ unit award-winning sandwich shop chain that remains true to our 40-year tradition of slow-roasting whole, all natural turkeys in-house every day. Capriotti's fresh ingredients, homemade subs and unique menu items have won numerous accolades, including being named one of Sandleman and Associates', Top 10 Quick-Service Restaurant Chains, while maintaining the #1 position for, Taste of Flavor and Food, as well as Quality of the Ingredients. Our signature sub, The Bobbie, was voted "The Greatest Sandwich in America" by thousands of readers across the country and reported by AOL.com. For more information, visit ******************* Compensation-Benefits... Salaried annual compensation $43,888-$65,000. Benefits include Group Health and Dental plan, Cafeteria Plan, Personal Time Off (PTO), 50% off Meals, Annual Non-Slip Tenure Shoes, and optional Daily Pay.
    $43.9k-65k yearly 6d ago
  • Associate Manager

    TUMI 4.5company rating

    Business manager job in Clarksburg, MD

    Who we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale. Job Description Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits. Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors. Your Role At Tumi As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership And Initiative Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication And Relationship Building Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. About The Team Why you'll love working here: At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs. What We Value INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation. Benefits found in job post 401(k) Vision insurance Dental insurance Commuter benefits Disability insurance
    $28k-36k yearly est. 2d ago
  • Program Manager - Administrative & Business Services

    Dynamic Systems Technology, Inc. 4.0company rating

    Business manager job in Germantown, MD

    Responsible for the overall leadership, coordination, and performance of a multi-functional administrative support services program. This role oversees administrative support operations, travel support services, Correspondence Control, Mail Room Services, and records management, ensuring all services are delivered efficiently, compliantly, and in accordance with contract requirements, agency policies, and performance standards. Primary point of contact with the Government, provides strategic oversight of staff and workflows, and ensures continuous process improvement across all support service areas. Responsibilities: Provide overall program leadership and operational oversight for administrative and mission-support services. Serve as the primary interface with Government Contracting Officer's Representatives (CORs) and stakeholders. Ensure compliance with contract requirements, service level agreements (SLAs), performance metrics, and reporting obligations. Develop and maintain program management plans, staffing plans, risk mitigation strategies, and standard operating procedures (SOPs). Monitor performance, identify risks, and implement corrective actions as needed. Overall direction and administrative support for all project work. Ensure proper staffing levels to meet deadlines, improve effectiveness, and balance workload. Direct appropriate actions to correct any adverse trends. Ensure staff is aware of Agency administrative policies and procedures. Ensure adherence to existing procedures for building access, personal security clearance administration, identification badge processing, inventory management and check-out procedures for exiting Contractor staff. Oversee day-to-day administrative support functions, ensuring timely and accurate execution of tasks. Standardize administrative processes to improve efficiency, consistency, and customer service. Ensure administrative services align with agency policies and operational priorities Manage travel support operations, including authorization processing, voucher review, and coordination with travel systems and vendors. Ensure compliance with Federal Travel Regulations (FTR) and agency-specific travel policies. Track travel metrics, resolve issues, and improve turnaround times and accuracy. Oversee Correspondence Control operations, including intake, tracking, routing, suspense management, and response coordination. Ensure accurate logging, timely processing, and accountability for all incoming and outgoing correspondence. Maintain correspondence tracking systems and reporting mechanisms. Manage mail room operations, including receipt, sorting, distribution, tracking, and outgoing mail services. Ensure proper handling of sensitive, classified (if applicable), and accountable mail. Implement controls to ensure timeliness, security, and chain-of-custody compliance Oversee records management services, agency records schedules, and information governance requirements. Ensure proper creation, maintenance, storage, retrieval, and disposition of physical and electronic records. Support audits, inspections, and records requests. Recruit, train, supervise, and evaluate program staff and team leads. Ensure adequate staffing levels and coverage across all service areas. Provide mentoring, performance feedback, and professional development opportunities. Qualifications: Bachelor's degree in Business Administration, Management, Public Administration, or a related field. Minimum 8+ years of progressively responsible experience in program or project management. Demonstrated experience managing administrative support or mission-support services in a federal government or government contracting environment Ability to obtain and maintain a Public Trust security clearance/background check. Preferred Qualifications: Familiarity with Federal Travel Regulations (FTR) and government travel systems. Knowledge of Correspondence Control systems and federal records management requirements.
    $95k-116k yearly est. 11d ago
  • Specialty Assistant Manager

    Clinical Associates 3.9company rating

    Business manager job in Pikesville, MD

    At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surgery center and nuclear stress testing facility. We have three offices conveniently located in the Towson, Pikesville and Reisterstown regions. We are seeking to add an experienced Specialty Assistant Manager to our team! The Specialty Assistant Manager, under the direction of the Specialty Manager, oversees and monitors the daily operations of the Specialty Departments within Clinical Associates. The Specialty Assistant Manager is responsible for supporting the operations of all Clinical Associates Specialty Practices by overseeing administrative and clinical tasks, including patient scheduling, staff management, quality control, and ensuring smooth patient flow. The Specialty Assistant Manager is responsible for fostering a positive office environment where professional excellence, staff cooperation, and open communication exists to facilitate productive interaction between patients, practitioners, staff, management, and the community. Shift Hours: Monday - Friday 8:30 am - 5:00 pm (*Requires Flexibility / Travel to other site locations is required) Duties include but are not limited to the following: FINANCIAL/BILLING: Reviews daily productivity goals with providers and staff. Monitors and reports on providers' schedules ensuring schedules are utilized efficiently and accurately to reach maximization. Ensures employee compliance with established cash handling and billing procedures. Reviews and appropriately codes invoices to be submitted to accounts payable. CUSTOMER SERVICE: Available to staff and physicians to handle after-hours administrative emergencies. Intercedes at a higher level when patient concerns are escalated. Exemplifies an empathetic and caring demeanor towards staff, patients, and visitors. Assures staff respectfully and efficiently interacts with patients and their families/caregivers. Passionate about promoting a positive image to the public, conveying the mission and vision statements of the company. COMMUNICATION: Responsible for programming phones to correlate with on-call providers within the Department. Assures all systems, providers and staff properly utilize and participate in the established medical on-call system. Facilitates Department staff and providers team meetings. PERSONNEL: In coordination with Human Resources, recruits for vacant positions and coordinates new hire orientation. Coordinates ongoing training of employees, including, but not limited to specific job training, OSHA, and HIPAA compliance. Assists the Specialty Manager with hiring/staffing/terminations. Assists the Specialty Manager with Onboarding and Departing Providers. Responsible for completion of new hire competencies. Monitors weekly staff schedules and obtain coverage when needed. Supervises, evaluates, and provides management support to staff and providers. Evaluates work assignments and directs workflow of site staff. EPM/EHR Has a clear understanding and good working knowledge of the EPM/EHR system. Assures complete compliance with established workflow procedures and policies. FACILITIES: Provides technological oversight and Department-based operational equipment. Oversees maintenance of waiting rooms, exam rooms, procedure rooms, offices, and common areas to ensure a clean and aesthetically pleasing environment. Manages systems/equipment issues. GENERAL: Supports the goals and missions of Clinical Associates. Performs all duties as directed and assigned by Specialty Manager. Attends required meetings and completes other duties as required. Benefits: Paid Holidays PTO Life Insurance 401K with matching MINIMUM QUALIFICATIONS: High School diploma. Bachelor's degree in business, Health Care Administration, or related field preferred. Minimum 4 years supervisory experience. Knowledge of general medical office procedures. Proficiency in computer skills with a willingness and ability to learn knew applications. Excellent time management skills with a proven ability to meet deadlines. Exceptional organizational skills and attention to detail. Excellent oral and written communication skills. Ability to interact effectively with culturally diverse patients and employees. Ability to convey a positive attitude and project a professional image. Ability to remain flexible and work independently and as a member of the team. Requires long periods of sitting, intermittent standing, reaching, and bending. Must be able to move freely throughout the facility, travel efficiently between all site locations and be able to lift approximately 10 to 20 lbs. regularly. Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $39k-64k yearly est. 6d ago
  • Field Operations Manager

    Ecolab Inc. 4.7company rating

    Business manager job in Severn, MD

    Join Ecolab's industry-leading Pest Elimination team as a Field Operations Manager in the Pennsylvania/Maryland area. As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits. What's in it For You: * Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more! * Receive a company service vehicle for business use * Access to best-in-class resources, tools, and technology * Grow your income as you drive district profitability * Thrive in a company that values a culture of safety What You Will Do: * Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws * Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction * Ensure your team of service specialists achieves their financial and service delivery goals * Pursue sales and new business opportunities * Coordinate initial services and maintain inventory and perform QA visits * Build and maintain customer relationships within the market * Be a champion of safety and ensure your team upholds strong safety practices and values Position Details: * This is a field-based position and may require travel in and around the surrounding area: * Lancaster, PA, Hanover, PA, Frederick, MD and surrounding area Minimum Qualifications: * High School diploma or equivalent * 3 years of field support or service-related industry experience * Position requires the ability to work overnight shifts as needed * Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law * Position requires a current and valid Driver's License * Ecolab conducts a background check on all candidates who receive a job offer * Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer * Immigration sponsorship not available for this role Preferred Qualifications: * Bachelor's Degree * 3 years supervisory or team leadership experience in a field support or service-related industry * Proven record of meeting customer needs, quality service delivery and meeting business objectives * Exceptional communication and organization skills with aptitude to implement change initiatives * Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment * Prior experience in value added sales and/or new account generation * Prior budget and P&L responsibilities * Bi-lingual - English and Spanish Physical Demands: * Position requires the lifting/pushing/pulling/carrying up to 50 pounds chest high * Position requires wearing and using a respirator * Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions * Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing * Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) About Pest Elimination Our Pest Elimination team proudly serves our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests. Focused exclusively on commercial pest solutions, we deliver science-based expertise and cutting-edge innovation to solve the industry's most complex pest challenges. By partnering with our customers in these markets, you can be part of a team that helps protect facilities, employees, and brands at a time when it's more important than ever. Annual or Hourly Compensation Range The total Compensation range for this position is $75,000 - $110,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: * Undergo additional background screens and/or drug/alcohol testing for customer credentialing. * Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
    $75k-110k yearly Auto-Apply 5d ago

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