Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY
About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!
Production Operations Manager - Williamson, NY
The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.
Shifts & Schedule: This full-time position will be supporting our DayShift. Additional flexibility to work overtime.
Position Responsibilities
Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
Will be a culture champion and, in a position to support and mentor our leaders.
Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site.
Ensures adherence to food safety, regulatory and quality guidelines.
Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas.
Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget.
Guide and support technicians in trouble-shooting production equipment when necessary.
Well organized, high energy, data driven, and results oriented.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
Salary Range:$95,000 - $125,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Benefits eligible Day 1!
Requirements:
Qualifications
Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc.
2 years of experience in an Operations Management role within a manufacturing environment
5 years of experience in a dynamic, fast-paced manufacturing environment required
5 years of supervisory experience required
2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
Experience in SAP preferred
Experience with Labor Relations and Union teams preferred
Relationships/Interpersonal
Be able to interact with all levels of the organization.
Be a strong team player with other critical cross functional groups
A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
Have a passion to drive continuous improvement
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
$95k-125k yearly 1d ago
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Sr. Operations Manager
Amazon 4.7
Business manager job in Liverpool, NY
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of equivalent experience
- - Bachelor's Degree or 2+ years Amazon experience. - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. - Prior experience with performance metrics, process improvement and Lean techniques. - Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- - Degree in Engineering, Operations or related field and MBA preferred - Experience with a contingent workforce during peak seasons - Ability to handle changing priorities and use good judgment in stressful situations - Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$121.5k-200.9k yearly 5d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Business manager job in New York, NY
We Are:
The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:
A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
* Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
* Develop and oversee functional designs and manage hand-offs with technical development teams.
* Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
* Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
* Act as the primary SAP Supply Chain capability contact and support project governance.
* Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
* Contribute to business development, proposal submissions, and client presentations.
* Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Here's What You Need:
* Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
* Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
* You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
* You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
* You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
* You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
* You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Locations
$141.1k-311.2k yearly 3d ago
Office Admin, Superintendent and Project Manager
Collier Construction LLC 3.0
Business manager job in Middletown, NY
Collier Construction is looking for an Office Administrator, Project Manager and Superintendent
Commercial Construction with an office located in Middletown, NY
Projects are in 1.5 hr radius from Middletown NY.
Current projects in Hudson Valley NY, Norwalk, CT and Milford, PA
We do Pre-Construction, General Contracting, Design / Build and Owners Representation
Project Manager and Superintendent - The position is for commercial work in both the public and private sector. Position will be overseeing multiple projects and working with inhouse superintendents, in-house carpentry staff as well as subcontractors.
Candidate must be reliable, consistent, able to work professionally with project management, subcontractors and clients. Experience for all construction divisions in ground up and renovation. Additional skillsets are proficient blueprint and spec reading, scheduling, safety, submittal review, positive attitude, pre-planning, efficient close-out, quality control, note taking, run project meetings, problem solver and computer savvy. Must be able to work in a team environment as well as independently as required. Expertise in pre-construction and estimating is preferred.
The position is based out of Middletown and projects throughout the Hudson Valley. Please send resume and cover letter. A detailed description of position will be discussed with selected candidates. We are an equal opportunity employer. We offer health benefits, flexible schedule and paid time off. Salary commensurate with experience.
PM and Super Salary or hourly $40 - $75 / hr depending on experience
-------------------------------------------------------------------------------------------------------------------------------
Office Admin - The primary role of the position is to assist ownership with scheduling, answering phone, assist with business development, database upkeep, act as right hand person, etc..
Secondary role is to assist in other administrative office tasks with other office staff (project managers, hr estimators, superintendents, accounting)
Candidate must maintain ability to work in fast paced, deadline driven environment. Candidate will be able to work independently and well as in a team environment. Candidate will be able to handle competing priorities of other staff.
Advancement to management within company over time is possible for the right candidate.
Experience in commercial or residential is helpful, but not required.
The position is based out of Middletown. The hours of the position will typically be 8-4:30, Mon - thru Friday, but some flexibility of hours and days is expected.
Salary or hourly $20 - $40 / hr depending on experience
Please send resume and cover letter. A detailed description of position will be discussed with selected candidates. We are an equal opportunity employer. Full time employees are offered health benefits, flexibility, remote work as agreed to, paid time off.
Work Remotely
Sometimes
Job Type: Full-time
Expected hours: 40 per week
Benefits:
Flexible schedule
Health insurance
Paid time off
Compensation Package:
Bonus opportunities
Performance bonus
Profit sharing
Weekly pay
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
$40-75 hourly 1d ago
Plant Operations Manager
Selectone
Business manager job in Chautauqua, NY
We're seeking a Director of Plant Operations / Plant Manager to lead all day-to-day operations within a fast-paced food manufacturing facility. This role oversees production, quality, maintenance, and safety while driving efficiency, team development, and regulatory compliance. The ideal candidate is a hands-on leader who can balance strategic planning with floor-level engagement to ensure the plant meets quality, productivity, and profitability goals.
Key Responsibilities:
Oversee production, maintenance, sanitation, and shipping to ensure timely and efficient operations.
Maintain strict adherence to food safety, quality, and regulatory standards (USDA, HACCP, GMP, SQF).
Lead and develop plant staff, fostering accountability, engagement, and safety.
Monitor KPIs related to quality, yield, and waste; identify and implement process improvements.
Manage budgets, control costs, and support company profitability objectives.
Collaborate with company leadership on long-term production planning and operational strategy.
Partner with vendors, suppliers, and regulatory agencies to ensure smooth operations.
Minimum Requirements:
Bachelor's degree preferred; equivalent experience considered.
6-10+ years of progressive leadership experience in food manufacturing or processing, ideally with frozen food exposure.
Strong understanding of food safety programs and continuous improvement practices.
Proven ability to lead teams and manage in a high-volume, fast-paced environment.
Proficiency with production and reporting systems; ERP experience preferred.
Bilingual English/Spanish a plus.
Job Status: Permanent. Direct Hire. Onsite in Chautauqua County, NY
$78k-125k yearly est. 2d ago
Service Manager
AP Rochester 3.8
Business manager job in Rochester, NY
One of our clients, a well-established and rapidly expanding property management organization, is seeking an experienced Service Manager to oversee maintenance operations across multiple residential communities. This role is ideal for a hands-on leader who excels in team development, problem-solving, and driving efficient, high-quality service.
In this position, you will guide a service team responsible for ensuring communities remain safe, well-maintained, and resident-ready. You'll collaborate closely with on-site staff and leadership, focusing on strong communication, proactive planning, and continuous improvement to enhance overall resident satisfaction.
Key Responsibilities
Lead and supervise a service team to ensure consistent, high-quality operations.
Train, mentor, and develop staff to complete work safely, accurately, and efficiently.
Oversee daily maintenance activities, monitor performance, and provide ongoing coaching.
Manage preventive maintenance programs, repairs, and service requests across multiple sites.
Ensure all properties meet safety guidelines and regulatory requirements.
Respond to escalated maintenance issues with professionalism and urgency.
Support capital improvement projects and property upgrades as needed.
Work closely with community teams to maintain strong service standards.
Contribute to resident-focused initiatives that improve satisfaction and retention.
Maintain accurate documentation of work orders, service requests, and project outcomes.
Build a high-performing, accountable, and collaborative team culture.
Qualifications
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
3+ years of experience supervising maintenance, facilities, or service teams (residential or commercial).
Strong knowledge of building systems, preventive maintenance, and safety regulations.
Proven leadership, communication, and organizational skills.
Ability to resolve escalated issues and operational challenges effectively.
Proficiency with work order systems and basic computer applications.
$89k-144k yearly est. 1d ago
Sr. Manager, Film Coating Operations
Precision Talent Partners, LLC
Business manager job in Rochester, NY
Senior Manager, Film Coating Operations
Industry: Regulated manufacturing environment (medical device / life sciences)
Reports to: Director of Manufacturing and leads a multi-shift supervisory team overseeing operators and technicians.
Compensation: $170K salary range + 20% Bonus benefits (commensurate with experience)
The Opportunity
A well-established, growth-oriented manufacturer in a highly regulated industry is seeking a Senior Manager, Film Coating Operations to lead and scale a critical production function at its Rochester, NY site.
This is a high-visibility leadership role responsible for driving operational excellence, product quality, regulatory compliance, team development, and leading a multi-shift organization through a period of operational transformation - including expansion from a 24x5 to 24x7 manufacturing model.
The ideal candidate is a hands-on technical leader and change agent with deep expertise in film coating processes, strong people leadership skills, and a passion for continuous improvement in regulated environments.
Why This Role Is Unique
Owns end-to-end leadership of a mission-critical coating operation.
Opportunity to modernize EHS and environmental compliance programs.
Plays a key role in site-level manufacturing strategy and capital projects.
High degree of cross-functional influence with R&D, Quality, Supply Chain, Engineering, and Finance.
Visible leadership position with meaningful impact on product quality, yield, and growth.
Key Responsibilities
Operational Leadership
Lead daily film coating operations to meet production, quality, cost, and safety objectives.
Manage a 24x5 operation with transition planning to a 24x7 schedule.
Drive EHS improvements, including safety upgrades and environmental compliance initiatives.
Process Optimization & Technical Leadership
Lead continuous improvement initiatives focused on coating uniformity, yield, throughput, and waste reduction.
Apply formal problem-solving methodologies while addressing real-world process and chemistry challenges.
Make data-driven production decisions across coating, slitting, and formulation interactions.
Cross-Functional Collaboration
Partner with R&D on new product introductions and process development.
Collaborate with Quality on inspection controls, validation activities, and quality systems.
Communicate capacity, technical challenges, and performance metrics to Planning and Supply Chain.
Regulatory & Quality Compliance
Ensure compliance with cGMP, FDA, OSHA, ISO, and internal quality systems.
Oversee manufacturing documentation, investigations, SOPs, and batch records.
People & Team Development
Lead, mentor, and develop supervisors, operators, and technical staff.
Foster a culture of accountability, safety, and continuous learning.
Manage performance and succession planning within the organization.
Capital Projects
Support or lead capital investments related to equipment upgrades, automation, and facility improvements.
Must-Have Qualifications
Bachelor's degree in Chemical Engineering, Coating Engineering, or related field (Master's preferred).
8+ years of manufacturing operations experience, with 3+ years in a leadership or people-management role.
Deep knowledge of film coating processes and formulation.
Strong GMP and regulated manufacturing experience.
Experience writing and managing SOPs, investigations, NCMRs, and manufacturing documentation.
Proven ability to lead safety, quality, and process improvement initiatives.
Hands-on experience with Lean Manufacturing, Six Sigma, or similar methodologies.
Preferred Qualifications
Experience in medical device, pharmaceutical, or similarly regulated industries.
Lean Six Sigma certification (Green Belt or higher).
Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management's assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.
$170k yearly 4d ago
Senior Manager, Material Planning
Interparfums, Inc. 4.4
Business manager job in New York, NY
Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company's products are sold in over 120 countries.
The Senior Manager - Material Planning is a key role within the Planning Team, responsible for overseeing the planning of short- and long-term product requirements in support of the Master Production Schedule. This role evaluates inventory levels and demand across multiple domestic and international locations, balancing requirements and financial considerations to align with company objectives. The Senior Manager also partners closely with suppliers and cross-functional teams to ensure timely and accurate receipt of inventory, while effectively managing excess and obsolescent materials, and provides leadership and guidance to two direct reports.
This position is based in office from Mondays-Thursdays, and remote on Fridays.
Responsibilities:
Own purchasing of materials using the Material Replenishment Planning as needed for production and in accordance with supply parameters
Determine and maintain supply parameters such as lead times and Minimum Order Quantities to ensure efficient outputs
Management of component versions to ensure accurate work orders and stock usage
Confirm material availability to create production orders that support service objectives, inclusive of required stock transfers
Utilize capacity planning, economic order quantity evaluation to ensure a smoother supply chain
Review material shortages preventing order conversion and follow up with appropriate suppliers to expedite deliveries
Manage exceptions and deviations from the plan as needed by advancing or adjusting supplier orders
Track and maintain purchase orders to always ensure accuracy
Engage in efforts that support inventory reconciliation and evaluation of inventory health
Communicate material supply issues to Supply Planning
Participation in the coordination of engineering changes, product line extensions or new product launches to ensure timely transitions in material and production flow
Achieve in-stock and inventory goals
Approve supplier purchase orders in accordance with company targets and guidelines
Oversee movement of material within location network
Lead supply chain projects and initiatives that will enhance planning and inventory process and results
Supervise, mentor and coach direct reports (Coordinator, Planner or Manager-level)
Recognize opportunities and take initiative to develop or redevelop processes accordingly
Education/Experience
Bachelor's degree in Supply Chain Management, Business Administration, or related field
5+ years of experience within material/component planning and supply chain
1+ years of experience managing direct reports
Prior working experience within the Beauty or CPG industry required
Required Skills
Fundamental knowledge of Supply Chain (Plan, Source, Make, Deliver), the integration of organization, system, and process enterprise wide, and the importance of Master Data in the overall effectiveness and operation of the Supply Chain
Strong technical (MRP, Office, Outlook, etc.) and interpersonal communication skills
The ability to work independently with strong decision-making and problem-solving skills
Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners
Self-starter who will thrive in fast-paced, dynamic environment
Possess a strong sense of urgency and ability to multi-task and pivot
We Offer:
The salary range for this position is $125,000 - $150,000 annually, commensurable with skills, experience, and qualifications
Bonus opportunity based on personal and business performance
Robust healthcare, insurance, and benefit options
Paid time off policies including vacation, personal, holiday, and sick days
401K plus company match
Options to support development, including complimentary access to LinkedIn Learning
An entrepreneurial career with a dynamic environment where all voices are heard and appreciated
Low hierarchy with high visibility to C-Suite on a regular basis
A growing company with a proven track record of solid financial stability
Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.
A leading firm in title insurance is seeking an experienced Settlement / Escrow Manager in New York, NY. The ideal candidate will oversee the settlement process for high-end commercial transactions, manage escrow coordination, and ensure compliance with legal requirements. Candidates should have at least 5 years of relevant experience and strong communication and organizational skills. This role requires handling high-pressure situations with professionalism.
#J-18808-Ljbffr
$111k-158k yearly est. 4d ago
General Manager - Luxury Residential Building
Advice Personnel 3.8
Business manager job in New York, NY
An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management.
Responsibilities:
Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality.
Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents.
Direct the daily operations of the property, encompassing all residential, amenity, and common areas.
Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies.
Support hiring, onboarding, and continuous staff training.
Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships.
Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns.
Ensure full adherence to building codes, safety regulations, and city/state housing requirements.
Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation.
Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis.
Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations.
Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs.
Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities.
Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters.
Requirements:
12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity.
Experience with NYC affordable housing compliance.
Experience leading high-performing teams and overseeing all aspects of property operations.
Proficiency in Yardi and strong financial and budget management skills.
Excellent resident relations, communication, and vendor management abilities.
Commitment to operational excellence, safety, and superior service standards.
Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits.
The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives.
Please send your resume for immediate consideration to: nlipari@adviceny.com
If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated.
Advice Personnel
*Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
$175k-200k yearly 1d ago
Overseas Restaurant Operations Manager
Comrise 4.3
Business manager job in New York, NY
Salary: $100,000 annually
We are seeking an experienced Overseas Restaurant Operations Manager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals.
Key Responsibilities
Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets.
Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams.
Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency.
Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions.
Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards.
Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
$100k yearly 17h ago
Manager, Business Operations
Capital Rx 4.1
Business manager job in New York, NY
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (For Non-Local) or Hybrid (Local to NYC area)
Position Summary:
Capital Rx is seeking a Manager, Business Operations to join our growing Judi Care navigation team. This role is ideal for someone with 2-4 years of experience in startup BizOps, Consulting, or Finance who thrives in fast-moving environments, enjoys tackling a wide variety of challenges, and is looking to build a foundation for long-term leadership opportunities. You'll contribute directly to both external growth efforts and internal strategy, balancing hands-on execution with analytical problem-solving.
Position Responsibilities:
Sales Channel ManagementManage and optimize sales channels to ensure effective distribution of Judi Care services.
Develop and implement sales strategies that drive revenue growth and expand our customer base.
Work closely with the Sales team to ensure alignment with partnership and channel strategies.
Market Trend Analysis
Identify and analyze market trends that impact the sales and distribution of care navigation services.
Stay informed about industry developments, competitive landscape, and customer needs to ensure our offerings remain relevant and competitive.
Provide insights and recommendations to the Marketing and Product teams to refine strategies and offerings.
Minimum Qualifications:
Bachelor's degree.
2-4 years of experience in business operations, consulting, or finance.
Demonstrated ability to manage projects, analyze data, and synthesize insights into actionable recommendations.
Excellent communication skills, with confidence presenting to both internal and external stakeholders.
Highly adaptable, resourceful, and motivated to contribute in a dynamic, growth-oriented environment.
Strong problem-solving skills and a balance of structured thinking with hands-on execution.
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Salary Range$110,000-$130,000 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
$110k-130k yearly 4d ago
Senior Manager-Compliance
American Express 4.8
Business manager job in New York, NY
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally.
GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management.
The Senior Manager-Financial Crimes will:
* Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk
* Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
* Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards
* Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners
* Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS
Key Responsibilities:
* Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations.
* Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding.
* Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams.
* Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership.
* Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions.
* Support internal and regulatory exams, audits, and inquiries related to financial crimes.
* Coordinate financial crimes training and awareness programs for front-line staff.
* Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards.
Minimum Qualifications:
* 5+ years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution.
* Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations.
* Proven ability to assess risk, implement controls, and collaborate across functions.
Preferred Qualifications:
* Bachelor's degree in finance, criminal justice, business administration, or a related field.
* CAMS, CFE, or similar professional certification.
* Experience working in a first line of defense or business control function.
* Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes.
Skills & Competencies:
* Strong analytical and problem-solving skills.
* Excellent written and verbal communication abilities.
* Sound judgment and decision-making under pressure.
* Ability to influence and educate business partners on risk concepts.
* Skilled in project management and working in a matrixed organization.
Guardian
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
$103.8k-174.8k yearly 4d ago
Manufacturing Plant Manager
Divine Resource Solutions, LLC
Business manager job in Menands, NY
Purpose of the Job:
The Plant Manager directs and manages all plant operations, including production, quality assurance, safety, and team leadership. This position involves strategic planning, operational oversight, and continuous improvement initiatives to ensure the plant operates efficiently and aligns with corporate goals.
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Essential Duties, Responsibilities, and Accountabilities
(Include the following; however, other duties may apply.)
Strategic Planning:
Develop and implement strategic plans to enhance plant performance and align with corporate objectives.
Drive initiatives contributing to long-term facility success and overall company growth.
Operational Oversight:
Manage day-to-day manufacturing operations, ensuring optimal equipment and personnel use.
Establish and monitor plant performance metrics, including production efficiency, on-time delivery, safety, and quality.
Implement cost-effective systems for controlling expenses, manpower, and equipment.
Team Leadership:
Lead and mentor a diverse team, fostering a culture of innovation, accountability, and collaboration.
Provide guidance to departmental managers to optimize individual and team performance.
Quality and Compliance:
Maintain a robust quality management system to meet industry standards.
Implement effective quality control measures and address deviations promptly.
Safety Management:
Enforce health and safety protocols to ensure compliance with corporate policies and regulations.
Promote a culture of safety awareness and continuous improvement in safety practices.
Facility and Equipment Maintenance:
Maintain and upgrade plant facilities and equipment as needed.
Implement and oversee preventative maintenance programs.
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Supervisory Responsibilities:
This position is responsible for managing all facility operations, including safety, production, quality, delivery performance, engineering, and maintenance.
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Qualifications:
Education and Experience:
· Bachelor's degree in Operations Management, Engineering, or a related field.
· Minimum of 5 years of management experience in a production or manufacturing environment.
· Expertise in MRP systems, scheduling, and reporting (EPICOR preferred).
· Experience with LEAN manufacturing and Six Sigma (certification preferred).
Skills:
· Strong leadership and team-building skills.
· Effective communication, both verbal and written, in English.
· Proficient in mathematical and analytical skills for data analysis, resource allocation, and budget management.
· Working knowledge of safety regulations, budgeting, and financial reporting.
· Problem-solving abilities with a focus on process improvement and operational excellence.
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Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$98k-135k yearly est. 3d ago
Senior Manager, CBTC Carbone Integration
Metropolitan Transportation Authority 4.6
Business manager job in New York, NY
A transport authority in New York is seeking a Manager for CBTC Carbone Integration responsible for overseeing the design, testing, and installation of train control systems on subway cars. Candidates should have a bachelor's degree in electrical engineering along with at least ten years of experience, including five in a managerial role. This role offers a salary range of $129,471.00 - $136,290.00 and is an excellent opportunity to contribute to innovative transit technology.
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$129.5k-136.3k yearly 2d ago
RNG Plant Manager
Ad Energy Recruitment
Business manager job in Peru, NY
AD Energy Recruitment is partnering with a leading Renewable Natural Gas (RNG) developer to appoint an experienced Plant Manager to oversee the full spectrum of plant operations across a high-performing anaerobic digestion and RNG facility.
This is a hands-on leadership position, responsible for ensuring safe, efficient, and reliable production of biogas, upgraded RNG, digestate, and wastewater management. The role collaborates closely with internal functions such as Engineering, Reliability, Development, Environmental Compliance, and Maintenance to keep assets running at their best.
If you're an experienced biogas operator with strong leadership and plant-wide operational oversight, this is a key opportunity to step into a senior role driving operational excellence across a 24/7 RNG facility.
Key Responsibilities
Plant Operations & Production
Lead day-to-day operations of the biogas/RNG plant, utilising SCADA and HMI systems for real-time monitoring and process control.
Monitor, manage, and optimise production performance, ensuring safe and compliant operations.
Oversee feedstock receiving, digestion, upgrading, digestate handling, and wastewater processes.
Team Leadership & Development
Lead, train, and develop plant operators and technicians; ensure full compliance with safety and operational standards.
Promote a proactive, safety-first culture with strong internal communication.
Conduct performance evaluations and manage staffing, discipline, and team development in line with company policies.
Maintenance & Compliance
Support operators/technicians in ensuring all equipment is correctly used, maintained, and fully operational.
Conduct training audits to confirm SOP adherence, safety compliance, and quality assurance.
Respond to operational issues from first call through resolution, including regulatory interaction when required.
Planning, Reporting & Support Functions
Assist in annual budgeting, forecasting, and capital expenditure planning.
Ensure the plant is staffed and supported 24/7, including covering gaps when necessary.
Collaborate with internal teams across engineering, safety, asset management, and environmental compliance.
Travel to other plant locations as needed (up to 25%).
Qualifications & Experience
Bachelor's degree or equivalent experience in plant/facility operations.
Minimum 5 years' experience in anaerobic digestion or biogas plant operations.
Hands-on experience with biogas upgrading systems.
Skilled in reading PFDs, P&IDs, electrical, mechanical, and piping schematics.
Strong analytical, problem-solving, and leadership capabilities.
Comfortable working in high-paced operational environments with changing priorities.
Proficient with Microsoft Office and plant-related digital systems.
Valid driver's licence and willingness to travel.
Roll-up-your-sleeves attitude and strong commitment to safety.
What Our Client Offers
Competitive salary
Annual bonus opportunity
Relocation support
Comprehensive healthcare benefits
401(k) with company match
Paid holidays and PTO
Strong culture of teamwork, growth, and professional development
$94k-131k yearly est. 17h ago
On-Site General Manager - Property Management
Douglas Elliman Property Management 4.1
Business manager job in New York, NY
The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler.
Key Responsibilities
Regulatory & Administrative Management
Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations.
Ensure full compliance with all legal, regulatory, and reporting obligations.
Oversee collections, tenant accounts, and arrears management.
Manage payroll for all site employees.
Utilize Yardi and AvidXchange for financial, operational, and invoicing functions.
Operations & Maintenance
Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety.
Manage ongoing and planned capital improvement projects, including:
Gas pipe replacement
Roof replacements
Facade work
Mechanical and structural upgrades
Coordinate and supervise 3rd‑party contractors for apartment and building renovations.
Leasing & Marketing
Oversee the renovation, marketing, and leasing of all vacant units.
Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover.
Financial Management
Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations.
Negotiate and manage vendor contracts.
Support ownership with long‑term capital planning.
Staff Leadership & Supervision
Supervise and support:
25 handymen and porters
6 office staff members
Ensure high performance through training, delegation, and ongoing evaluation.
Maintain strong communication across all departments and foster a professional, accountable workplace culture.
Qualifications
Extensive experience managing rent‑stabilized, multi‑building residential portfolios.
Strong knowledge of NYC housing regulations and compliance standards.
Demonstrated ability to manage large field and office teams.
Proficiency with Yardi and AvidXchange platforms.
Strong organizational, communication, and problem‑solving skills.
$68k-128k yearly est. 3d ago
Product Operations Manager
Loanbud
Business manager job in New York, NY
Employment Type: Full-Time Salary Range: $120,000 - $155,000, commensurate with experience LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. We build software and processes that remove friction from small-business lending and help entrepreneurs move faster, with greater certainty, through complex financing decisions.
Position Overview
LoanBud is hiring a Product Operations Manager to sit at the intersection of product vision, execution, and quality. This role is responsible for translating C-suite product vision into clear requirements, ensuring exceptional product quality through rigorous QA, and continuously improving user journeys across internal tools and customer-facing software.
This is a hands-on role for someone who thrives in the details-someone who can test, validate, and refine software for long periods without losing focus. You will play a critical role in ensuring that every release is clearly defined, thoroughly tested, well-documented, and successfully rolled out to teams of 50+ users.
Key Responsibilities
Product Requirements & PRDs
• Translate leadership vision and business needs into clear, structured Product Requirement Documents (PRDs).
• Define workflows, edge cases, constraints, success metrics, and acceptance criteria.
• Maintain a clear source of truth for product requirements and decisions.
Jira Ticketing & Delivery Support
• Break PRDs into well-scoped Jira tickets with detailed acceptance criteria.
• Maintain backlog clarity, ticket hygiene, and sprint readiness.
• Act as the day-to-day bridge between Product, Engineering, and Operations.
Quality Assurance (QA) & Testing
• Own end-to-end QA across features, releases, and workflows.
• Create and execute test plans, test cases, and regression testing procedures.
• Perform deep, methodical testing across long sessions, identifying edge cases and inconsistencies.
• Ensure features are production-ready before release-not after issues surface.
UX & User Journey Optimization
• Continuously review and optimize user journeys across internal and external tools.
• Identify friction points, unclear flows, and usability issues.
• Partner with Design and Engineering to improve clarity, efficiency, and adoption.
Implementation & Internal Rollouts
• Lead readiness and rollout efforts for new features and systems across teams of 50+ users.
• Coordinate training, documentation, and internal communications ahead of launches.
• Ensure new functionality is understood, adopted, and used correctly.
Documentation & Enablement
• Create and maintain product documentation, SOPs, release notes, and internal guides.
• Capture recurring questions and convert them into durable documentation.
• Ensure Credit, Operations, and Customer-facing teams are prepared for product changes.
Customer & Support Mindset
• Approach product work with a customer-success and support-oriented mindset.
• Reproduce reported issues and investigate root causes.
• Feed real-world usage insights back into product improvements.
Requirements
• 5+ years in Product Operations, Product Delivery, Technical Business Analysis, or similar roles.
• Proven experience writing PRDs, Jira tickets, and acceptance criteria.
• Demonstrated ability to perform deep, sustained QA testing with extreme attention to detail.
• Experience rolling out new software or systems to teams of 50+ users.
• Strong understanding of UX principles and user journey optimization.
• Comfortable working closely with developers and understanding system behavior (no coding required).
• Excellent written and verbal communication skills.
• Highly organized, methodical, and reliable.
Nice to Have
• Experience in fintech, lending, or regulated software environments.
• Prior customer support or customer success experience.
• Experience coordinating UAT, releases, or internal change management.
• Background working in fast-growing startups or scale-ups.
Be Part of Our Growth Story
Join LoanBud and help build software that works-cleanly, reliably, and at scale. Your work will directly improve product quality, internal efficiency, and user experience, while advancing our mission to empower entrepreneurs to gain access to the capital they need to grow.
$120k-155k yearly 5d ago
Client Operations Manager
Daybright Financial
Business manager job in Rochester, NY
Daybright is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets. For more information about Daybright, please visit our website: *****************
Daybright is currently seeking a Manager of Client Operations in our Employer Solutions Benefits Segment. This is a full-time, hybrid role. Be part of our Rochester, New York team!
JOB DESCRIPTION
The Manager of Client Operations is responsible for overseeing the day-to-day operational support for client accounts within the employee benefits division. This role ensures the delivery of exceptional service, compliance with regulatory requirements, and efficient execution of processes that support client satisfaction and retention. The Manager will lead a team of Client Service Specialists, collaborate with internal teams, and drive process improvements to enhance operational excellence.
RESPONSIBILITIES
Team Leadership & Development
Manage, mentor and continuous training of a team of Client Service Specialists, fostering a culture of accountability and continuous improvement.
Conduct regular performance reviews and provide coaching to ensure team success.
Operational Oversight
Oversee all client-related operational activities, including enrollment processing, eligibility management, and carrier data reconciliation.
Ensure timely and accurate execution of client deliverables during open enrollment and throughout the plan year.
Process Improvement
Identify inefficiencies and implement best practices to streamline workflows and improve service delivery.
Partner with technology teams to optimize client management platforms and reporting tools.
Compliance & Quality Assurance
Maintain adherence to COBRA, ERISA, HIPAA, and other regulatory requirements.
Monitor quality control measures to ensure accuracy in client data and communications.
Client & Internal Collaboration
Work closely with Client Service Specialists to support client needs and resolve escalated issues.
Serve as a liaison between internal teams and external vendors/carriers to ensure seamless operations.
JOB QUALIFICATIONS
Bachelor's degree in business, Human Resources, or related field (or equivalent experience).
5+ years of experience in employee benefits operations is a MUST, with at least 2 years in a leadership role.
Strong knowledge of benefits administration, compliance regulations, and carrier processes.
Excellent organizational, analytical, and problem-solving skills.
Proficiency in benefits administration systems and Microsoft Office Suite.
Exceptional communication and leadership abilities.
Must currently hold a valid Life, Accident, and Health (LAH) License or be willing to obtain it within six (6) months of hire. They need to have it within the 6 months.
RELATED COMPETENCIES
Experience with HRIS/BenAdmin platforms (e.g., Employee Navigator, ADP WorkforceNow).
Project management experience and process improvement certifications (e.g., Lean Six Sigma) a plus.
$80k-127k yearly est. 4d ago
Senior Manager Supply Planning
The Heineken Company 4.7
Business manager job in White Plains, NY
About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points.
Key Responsibilities:
Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries.
Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast.
Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events)
Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities
Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability
Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions
Conduct product segmentation to ensure shelf availability and correct replenishment strategies
Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset
Support finance in developing latest estimates and 3-year plan for assigned portfolios
Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy
Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team
Track forecast accuracy and report against targeted levels
Create reports illustrating current forecasts and past forecast performance
Continuously improving demand forecasting techniques and methods with competitive industry methods
Basic Qualifications/Requirements:
5-7 years of relevant Supply Chain experience
Bachelor's degree (Supply Chain Management Preferred)
Proven experience partnering with international supply chain teams
Demonstrated understanding of all aspects of End-to-End Supply Chain Management
Forecasting and Statistical Modeling
Manufacturing
Warehousing
Logistics/Distribution
Compensation:
125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K)
HEINEKEN Behaviors
Connect
Shape
Develop
Deliver
Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law.
This position is not available for visa sponsorship.
This position is not eligible for relocation assistance.