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  • Applied Scientist II, Customer Experience and Business Trends

    Amazon 4.7company rating

    Business manager job in Seattle, WA

    Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join its team. CXBT's mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs, enabling natural, empathetic, and adaptive interactions. We leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval. As part of CXBT, we have a vision to revolutionize how we understand, test, and optimize customer experiences at scale. Where traditional testing approaches fall short, we create AI-powered solutions that enable rapid experimentation, de-risk product launches, and generate actionable insights, -all before a single real customer is impacted. Be a part of our agentic initiative and shape how Amazon leverages artificial intelligence to run tests at scale and improve customer experiences. As an Applied Scientist, you will research state-of-the-art techniques in agent-based modeling, and lead scientific innovation by building foundational agentic simulation capabilities. If you are passionate about the intersection of AI and human behavior modeling, and want to fundamentally influence how Amazon tests and improves customer experiences, this role offers a great opportunity to make your mark. Key job responsibilities - Design and implement frameworks for creating representative, diverse agents that faithfully capture real-world characteristics - Use state-of-the-art techniques in user modeling and behavioral simulation to build robust agentic frameworks - Develop data simulation approaches that mimic real-world speech interactions. - Research and implement novel algorithms and modeling techniques. - Acquire and curate diverse datasets while ensuring user privacy. - Create robust evaluation metrics and test sets to assess language model performance. - Innovate in data representation and model training techniques. - Apply responsible AI practices throughout the development process. - Write clear, scientific documentation describing methodologies, solutions, and design choices. A day in the life Our team is dedicated to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. Our mission is to deeply understand our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience. Through our analysis and insights, we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Basic Qualifications - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience programming in Java, C++, Python or related language - Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution, or experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware Preferred Qualifications - Experience in professional software development - Experience in solving business problems through machine learning, data mining and statistical algorithms - Experience in patents or publications at top-tier peer-reviewed conferences or journals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually
    $109k-147k yearly est. 3d ago
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  • Property Operations Manager

    CV Resources 4.2company rating

    Business manager job in Bellevue, WA

    CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced Operations Manager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience. Key Responsibilities: Serve as a central resource and operational liaison between property sites and senior leadership. Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations. Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools. Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance. Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting. Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery. Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations. Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use. Monitor operational KPIs and compliance benchmarks across the portfolio. Support due diligence, onboarding, or transitions for new properties. Qualifications: Bachelor's Degree required (Business, Real Estate, Finance or related field preferred). Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred. Expert-level proficiency in Yardi Voyager and RentCafe required. Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management. Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling). Experience with Yardi P2P or similar purchase order/invoice systems. Proven ability to train, mentor, and support site teams in fast-paced environments. Outstanding communication and problem-solving skills. Customer-service mindset with a focus on accountability and results. Entrepreneurial mindset to drive operational efficiencies and key performance indicators. Ability to multi-task in a fast-paced environment. Highly Organized with ability to develop and maintain standard operation procedures. Desire to help and service the team through training and mentorship. A team player who brings positive energy and leadership across departments. Comfortable in both strategic and hands-on execution roles
    $66k-115k yearly est. 4d ago
  • Senior Manager, Mergers & Acquisitions (exit readiness) Chicago; Dallas; Los Angeles; Minneapol[...]

    West Monroe Partners, LLC 4.3company rating

    Business manager job in Seattle, WA

    Senior Manager, Mergers & Acquisitions (exit readiness) Are you ready to make an impact? Our expert and award-winning Mergers & Acquisitions (M&A) practice seeks a Senior Manager to join our rapidly growing Sell‑Side Advisory (SSA) team. WM SSA consultants specialize in exit readiness, advising companies on the strategic and operational factors that can impact a potential recapitalization, financing, or exit to a strategic or financial buyer. WM's model leverages the insights of experienced entrepreneurs, seasoned operators, and veteran deals professionals to proactively identify and act on both risk and opportunity, empowering management with precise coaching, and collaborating with investment banks to refine narratives around technology and operations. In this dynamic role, you will work with our national M&A practice, primarily serving portfolio companies of venture capital and private equity firms. Senior principals/senior managers lead operational and technology assessments in a due diligence context and conduct exit readiness exercises for portfolio company leadership and their investors. You will be an integral part of our team, helping shape our team culture and participating in the entrepreneurial process of growing a rapidly expanding offering (strategy formulation, recruiting, team building, practice development, etc.). Responsibilities Lead Transaction Services teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C‑level client counterparts and private equity teams Engage stakeholders involved in a sell‑side process, including other advisors, investment banks, private equity or corporate owners, and C‑level client executives Confidently coach client executives on how to articulate value derived from technology and operations and on how to navigate potentially challenging diligence topics Facilitate sell‑side due diligence projects focused on operational and technology strategy, organizational structures/operating models, and current state business processes and supporting technology De‑risk exit processes through sell‑side diligence efforts and development of strategies for critical issue remediation Identify strategic opportunities and quantify potential for value creation Lead engagement teams on transaction advisory, guiding the team to prepare focused request lists/agendas, facilitating client reviews, and accountability for deliverables Enhance methodologies for client delivery and practice innovation Manage project economics including pricing estimates, risk assessments tracking project budgets, creating, and delivering invoices, and managing collection process Business development across investment banks, private equity, and portfolio companies Actively recruit, manage, coach, and retain top quality consultants Qualifications Bachelor's degree or equivalent experience required; advanced degree a plus 8+ years working in roles that emphasize strategy, technology, and/or operations in a team‑based, cross‑functional environment 3+ years of experience in investment banking, corporate development/strategy, entrepreneurship/venture capital if you do not have a consulting or M&A background Excellent critical thinking, oral and written communication skills Comfort leading business development opportunities, externally and across the firm Consulting experience a plus, but not required Experience managing or analyzing P&L statements, and financial modeling skills a plus, but not required Candidates must be eligible to work permanently in the United States without sponsorship Ability to travel up to 50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $209,800 - $246,800 USD $219,800 - $258,500 USD New York City or San Francisco $229,800 - $270,300 USD A location not listed above $199,800 - $235,000 USD West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit ***************************** If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to *************************. If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr
    $229.8k-270.3k yearly 4d ago
  • Flightline Operations Manager (K-Level)

    Boeing 4.6company rating

    Business manager job in Tukwila, WA

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense Space and Security (BDS) has an exciting opportunity for a Flightline Operations Manager (K-Level) to join the KC-46 Tanker team located in Tukwila, WA Position Responsibilities: * Ensures that air vehicles are completed by overseeing final component installation, systems operation functional testing, modification, maintenance, troubleshooting, repair, preflight and postflight checks, release for flight, and preparation for delivery * Interfaces with flight crews, engineering, management, and customers * Develops and executes project and process plans, implements policies and procedures * Acquires resources for projects and processes, and leads process improvements * Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports * Provides oversight and approval of technical approaches, products and processes * Manages, coaches, leads, develops and motivates employees This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. This position requires an active Secret U.S. Security Clearance. (A U.S. Security Clearance that has been active in the past 24 months is considered active.) Basic Qualifications (Required Skills/ Experience): * Ability to work any shift based on the needs of the operation * Willingness to work overtime and weekends * 3+ years of experience in an Aerospace, Fabrication or Manufacturing environment * 3+ years of experience leading teams in a formal and/or informal role Preferred Qualifications (Desired Skills/Experience): * Bachelor's degree or higher * A&P License preferred * 3+ years of leadership experience * 3+ years of flight line operations experience * 3+ years of aerospace experience with any of the following: quality, avionics, troubleshooting capabilities, functional test knowledge, manufacturing, and/or structures Shift: 2nd Shift (Subject to change) Relocation: This position offers relocation based on candidate eligibility. Travel: Position may require travel up to 10% of the time. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Salary Range: $115,600 to $170,000 Applicants must apply before January 31st, 2026 to be considered for the position. Applications for this position will be accepted until Jan. 31, 2026 Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 2nd shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Read more Shows the full job description for sighted users Apply Now Save JobRemove Job
    $115.6k-170k yearly 4d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Business manager job in Seattle, WA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 5d ago
  • Parking Enforcement Operations Manager

    ABM 4.2company rating

    Business manager job in Redmond, WA

    ABM Parking & Transportation is seeking a highly motivated and experienced Operations Manager to oversee our Parking Enforcement division. This leadership role is responsible for managing day-to-day operations, ensuring compliance with parking regulations, and delivering exceptional service to clients and the public. The ideal candidate will have strong managerial skills, operational expertise, and the ability to lead a diverse team in a fast-paced, technology-driven environment.
    $63k-112k yearly est. 2d ago
  • Operations Manager

    Brightpath Associates LLC

    Business manager job in Everett, WA

    Job Tittle - Operations Manager Role Description This is a full-time hybrid role as an Elevator Operations Manager, located in Everett, WA, with opportunities for partial work from home. In this role, you will oversee daily operations related to elevator and escalator maintenance, service, and repair. Key responsibilities include managing a team of technicians, ensuring compliance with safety standards, developing client relationships, scheduling maintenance and repair tasks, managing inventory, and supervising the completion of projects and service contracts. You will also be responsible for managing budgets, analyzing operational data, and driving efficiency improvements within the team. Ideal Candidates Knowledge of elevator and escalator systems and familiarity with their maintenance, repair, and operation Ability to prioritize and organize tasks, oversee scheduling, and manage resources efficiently Familiarity with safety regulations and compliance standards for elevator operation Bachelor's degree in, business administration, or a related field is preferred Benefits Comprehensive Health, life and dental insurance packages for qualified individuals Generous PTO Flexible schedule Salary as per experience + generous commissions depending on experience
    $67k-122k yearly est. 2d ago
  • Retail Operations Manager

    Career Group Events 4.4company rating

    Business manager job in Seattle, WA

    About the Company Our client is seeking a dynamic and driven Retail Operations Manager who will lead the planning and on-site execution of retail operations for a large-scale, high-profile live event from March through July 2026. This role partners cross-functionally to ensure seamless retail readiness, exceptional customer experience, and strong financial performance. About the Role This role involves leading the planning and execution of retail operations for a significant live event, ensuring operational readiness and exceptional customer service. Responsibilities Lead end-to-end retail operations planning, including staffing plans, schedules, store layouts, fixtures, POS, and on-site infrastructure. Serve as primary point of contact for clients and key stakeholders across planning, execution, and post-event phases. Coordinate closely with merchandising, marketing, HR, recruiting, warehouse, and external partners to ensure operational readiness. Oversee product receiving, tagging, merchandising, inventory control, and planogram execution. Recruit, train, and manage event staff to ensure alignment with brand and service standards. Manage on-site build, operations, and breakdown of all retail locations. Supervise and motivate staff to deliver efficient operations and exceptional customer service. Ensure POS accuracy, inventory integrity, and adherence to operational standards. Monitor budgets, control expenses, and troubleshoot issues in real time to meet performance targets. Oversee product reconciliation, transfers, and end-of-event logistics. Prepare executive summaries and detailed performance reports. Partner with finance to review P&L results and recommend improvements. Qualifications 2+ years of experience in event operations, retail, hospitality, or a related consumer-facing environment. Proven ability to lead fast-paced, high-volume teams. Strong organizational, communication, and problem-solving skills. Comfortable managing multiple stakeholders and tight deadlines. Data-driven mindset with experience using retail KPIs and reporting tools. Proficient in standard business software (Excel, PowerPoint, Outlook). Strong organizational, communication, and problem-solving skills. Data-driven mindset with experience using retail KPIs and reporting tools.
    $58k-85k yearly est. 1d ago
  • District Manager

    Confidential Careers 4.2company rating

    Business manager job in Seattle, WA

    We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development. JOB RESPONSIBILITIES: · Oversee the overall operations and sales performance of multiple retail locations within assigned area. · Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results. · Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives. · Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation. · Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment. · Ensure stores have proper inventory levels to support sales growth and to meet local market demand. · Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed. · Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. · Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements. · Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives. · Additional duties as assigned. PHYSICAL ASPECTS/WORK ENVIRONMENT: · Must be able to stand or walk for up to eight hours a day. · Frequent reaching and bending and twisting - below waist and above shoulders. · Frequently required to use repetitive hand-to-finger motions and reach with hands and arms. · Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs. · Ability to climb ladders, reach and bend. · Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas. · Use of a computer up to 60 % of the time throughout the day. · Frequent travel throughout assigned market; Ability to travel up to 75%. * Reasonable accommodations may be made to enable individuals to perform the essential functions. QUALIFICATIONS: · Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required · 5+ years progressive retail experience required · 5+ years in a leadership role (direct or indirect) · Prior managerial/supervisory experience preferred · High degree of proficiency MS Office Suite, Outlook & Internet applications · Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented · Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills · Strong verbal and written communication skills (including analysis, interpretation, & reasoning) · Solid understanding and application of mathematical concepts · Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients · Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. · Ability to work with and influence peers and senior management · Self-motivated with critical attention to detail, deadlines and reporting · Must have current driver's license
    $72k-120k yearly est. 3d ago
  • Operations Manager

    Blackstone Consulting, Inc. 4.4company rating

    Business manager job in Tacoma, WA

    About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status About the Role: The Healthcare Security Manager is responsible for overseeing the security operations and programs within a healthcare facility. Their primary objective is to ensure the safety and protection of patients, staff, visitors, property, and other assets, while maintaining compliance with relevant regulatory requirements. This role requires strong leadership skills, excellent problem-solving abilities, and a deep understanding of security protocols within the healthcare industry. Essential Functions SECURITY OPERATIONS Access Control Oversee badging creation for clients, guests, patients, and visitors Control access to high-risk locations Perform emergency lock-downs as required Manage security of IT rooms and equipment Incident Management Ensure the delivery of high-quality incident reporting within CORE system Reconcile Violent Incident Reports with Security Incident Reports (only in CA & WA) Respond and/or dispatch officers to incidents and calls for service Escalate high-impact incidents to client team Develop analysis and recommendations for incidents requiring better service Conduct thorough investigations either personally or through subordinate Threat Management Analyze and identify risks, gaps, and implement countermeasures Apply complex concepts, develop creative solutions, and drive innovation Engage and attend threat management committee meetings as needed Foster a culture of security consciousness among all stakeholders by promoting awareness campaigns, workshops, and ongoing communication Security Systems Oversee access control systems, including electronic locks, badge readers, and surveillance cameras, to regulate entry and exit point Monitor security systems and alarms for potential breaches, promptly investigating and addressing any detected anomalies or incidents Participate in nationally run technology pilots and provide user feedback and data Share video and necessary footage for investigation purposes Security Staff Supervision Responsible for the oversight and day-to-day management of security staff. Evaluate and document staff performance, issue performance reviews, and corrective action plans. Manage succession plans and ongoing team development Foster a strong, collaborative, and inclusive working environment Coach, develop, and manage the Assistant Manager and/or Site Supervisors. Conduct annual performance evaluations consistent with company protocol Facilitate employee engagement by developing a culture of respect, inclusivity, collaboration, and acknowledgement Customer Service Attend client meetings & huddles Collaborate with cross-functional teams, such as facility management, human resources, and legal to integrate security measures into various operational processes Respond to all requests and interact with the client in a polite, professional, and helpful manner Governance Host team meetings to ensure alignment with day-to-day responsibilities and long-term goals Attend management calls with Regional Vice President & National Support Services as necessary Prepare, update, oversee, and implement annual site assessments, site audits, and security management plans Oversee and maintain site post orders for all posts and shifts Develop site improvement plans as required Compliance Learn, adhere and manage to company policies and procedures Maintain compliance with local, state, and federal regulations Ensure compliance with regulatory bodies Adhere to company requirements, contract requirements, the BCI contract and union CBA Program Measurement & Analysis Track and use security data to inform business planning strategies, make recommendations, write business cases, monitor, and escalate risks and trends Prepare and submit high-quality, detailed, and accurate reports by hand, or with a reporting system and conduct quality review of staff reports Communication Communicate in a courteous, respectful, and pleasant manner to the security team, customer, visitors, and members Present a professional image of BCI, the customer and the Security Department Manage key relationships with local and regional clients Staffing Ensure staffing numbers are met and remain at the expected fulfillment rate. Participate in screening potential candidates to ensure all new hires possess the necessary skills and knowledge to fulfill their roles effectively. Work with HR to ensure recruitment of high-quality candidates, onboarding and training, performance management, and managing any subcontracted services. Oversee the coordination of shift schedules, assignments, and overall coverage to maintain a consistent security presence across the facility with either BCI or subcontractor employees. When needed, fulfill job duties and qualifications of a Security Officer or Supervisor Manage the sub-contractor's day-to-day assignments and ensure proper support from sub-contractor branch and assigned leadership team Training & Education Onboard new staff members to ensure they are highly trained, knowledgeable of healthcare security, and of their job duties Ensure all employees on the contract are in compliance with training requirements Provide ad-hoc training, drills and plans to continue high quality service Stay abreast of emerging security trends, and regulatory changes, and incorporate relevant updates into training materials and procedures Other duties as assigned Minimum Qualifications at Entry High School Diploma 6+ years related experience in managing security operations of a comparable size and complexity to the assigned locations Including any combination of healthcare industry, law enforcement, or military police experience that included management responsibility Security Guard Card Analytical mindset and problem-solving skills to assess risks, make sound decisions, and implement effective security measures Computer proficiency Excellent communication skills - verbal and written Familiarity with security technologies Strong knowledge of healthcare security regulations Exceptional leadership skills Ability to handle sensitive information Ability to respond to emergency situations as required Ability to work in a stressful environment Experience training and developing a diverse team Business acumen
    $56k-81k yearly est. 2d ago
  • General Manager

    Hutchinson Consulting

    Business manager job in Seattle, WA

    GENERAL MANAGER - LUXURY SENIOR LIVING in Seattle, WA. Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care. Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care. Please send resumes to ****************************** Candidates MUST have authorization to work in the U.S.
    $68k-128k yearly est. 4d ago
  • General Manager

    Sequence Systems

    Business manager job in Seattle, WA

    General Manager - Fire Protection (Sprinkler / Alarm / Suppression) Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead a flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients across the Pacific Northwest. Sequence has been exclusively retained and is currently seeking a high-caliber General Manager to lead the flagship Seattle regional operation for a fast-growing, values-driven fire protection platform serving commercial clients with multiple operations across the Pacific Northwest. This is a unique opportunity to step into a true leadership seat - overseeing construction and service operations for a well-established and rapidly expanding business with a clear long-term vision and strong backing. Reporting directly to the President & CEO, the General Manager will lead a multi-division operation spanning fire sprinkler, alarm, and special hazards/suppression, while driving profitability, accountability, operational discipline, and culture as the company scales through both organic growth and acquisition. The Opportunity This role is best suited for a leader who thrives in the field-facing realities of construction / install and design operations, while also maintaining the financial and leadership discipline required to run a sophisticated, project-driven business. You'll be fully embedded in the Seattle office and responsible across job sites - earning trust with both the office and field teams, strengthening internal alignment, and building the systems and leadership rhythm needed for long-term performance. Key Focus Areas You will own the branch across: Operational leadership across construction + service divisions Team culture + performance, mentoring managers and strengthening accountability Financial outcomes, including job-cost discipline, forecasting, rebudgeting, billing accuracy, and margin protection Project execution rigor, including project reviews, kickoff cadence, post-mortems, and site engagement expectations Business development support, including bid review, estimating discipline, and sales team accountability Systems & scalability, improving workflows and continuing optimization within Acumatica (ERP) and related tools What We're Looking For We are seeking a seasoned operational leader with deep fire sprinkler construction knowledge and the credibility to lead from the front. The right individual will have: 10+ years progressive leadership in construction operations, project management, or branch leadership Strong preference for leaders with hands-on exposure across multiple areas: field + design + estimating + purchasing + sales + leadership A proven history of building teams, stabilizing performance, and driving an accountable and respectful culture Strong financial and project controls understanding (job-cost, forecasting, billing discipline, margin management) Fire sprinkler / alarm / suppression expertise is required (candidates without relevant industry experience will not be considered) What We're Looking For We are seeking a proven operational leader with deep fire protection experience - someone who can run the business, lead a team, and protect margin through process discipline. You will take full responsibility for branch performance across the organization's core departments and operations. You'll drive operational cadence, strengthen systems, mentor managers, and partner directly with executive leadership to build a stronger, scalable platform with double revenues projected in four years. Culture, Leadership, and the “Why” The organization possesses a deeply held set of values. Respect, integrity, accountability, and collaboration are more than aspirations - they are embedded in how the team leads, communicates, and makes decisions. This is a company that takes pride in doing things the right way: supporting employees, honoring customer commitments, and building long-term client relationships. Leadership encourages a team-first culture where people are trusted, developed, and supported. And where expectations are clear and consistent. At its core, this is a business led with deep respect for the designers, installers, technicians, project managers, and field teams who deliver this work every day. As the organization grows, this role requires a leader who can protect what makes the culture strong - while also strengthening operational discipline, improving internal alignment, and driving results through structure and consistency. This is a leadership seat where character matters. Success requires a leader who builds trust intentionally, holds people accountable respectfully, and creates a workplace where pride, professionalism, and mutual respect are the operating standard. This in mind, we are seeking a seasoned, results-oriented leader with a passion for people, performance, and craftsmanship. The right individual will bring the operational strength to run the business, the financial discipline to manage risk and margin, and the leadership maturity to elevate a multi-division team. This role is not about sitting behind a desk - it requires visible leadership, presence in the operation, and credibility across both office and field. The ideal candidate would have 10+ years of leadership experience in landscape services or a related field, including full P&L ownership at or above $10 to 15M, be calm under pressure, clear in communication, and consistent in decision-making. Capable of leading teams through growth while maintaining stability, performance, and culture. Prior exposure across multiple disciplines within fire protection (sprinkler construction, design, estimating, special hazards, alarm, inspections/testing, deficiency work, etc.) is strongly preferred. This is an excellent opportunity to join a well-capitalized organization with a loyal commercial client base and a strong platform for expansion across West Coast markets. The position could be ideal for a senior leader ready to take full ownership of a high-performing branch or a talented rising operational leader prepared to step into full GM responsibility with the support of an experienced executive team. Compensation and benefits are highly competitive and include a foundational base salary plus a performance-based bonus opportunity (typically up to 30% to 40%). The role also includes a company vehicle (or vehicle allowance) with a fuel card, along with PTO and paid holidays. A full benefits package is provided, including health coverage (100% premium paid), along with dental, vision, and life insurance. The organization also offers 401k with match and strongly supports ongoing professional growth through NICET certification support, leadership development, and continuing education. Relocation would also be available for the right individual into the region. Apply here, through our corporate website at: ************************* or submit to: Sequence Staffing 2008 Opportunity Drive, Suite 150 Roseville, CA 95678 Phone: ************ Email: ************************* “Sequence: Where a handshake still means everything.”
    $68k-128k yearly est. 20h ago
  • General Manager, Hydra Health Coffee

    HHP

    Business manager job in Seattle, WA

    About Hydra Health Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide. Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop within a healthcare facility in the Capitol Hill neighborhood of Seattle. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards. Key Responsibilities: Operations & Guest Experience Oversee daily café operations and maintain brand standards. Ensure quality and consistency of drinks and food. Operate and troubleshoot café equipment, including the Twin Mira espresso machine. Advise on beverage formulation, menu refinements, and techniques. Team Leadership Manage, train, and coach baristas and café staff. Build a positive, high-accountability culture. Schedule staff aligned with forecasted volume. Food Safety & Compliance Ensure full compliance with Washington health department regulations and hospital-specific requirements. Maintain proper food handling, storage, sanitation, and labeling standards at all times. Ensure all staff hold required Washington State food handler certifications. Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet Washington State Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid Washington Food Handler Cards per state law. Hands-on experience operating commercial coffee equipment, including espresso machines, grinders, brewers, and related equipment. Ability to advise on beverage execution, menu development, and coffee preparation techniques. Inventory & Vendor Management Manage ordering, inventory, receiving, and waste reduction. Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors Financial Management Own café-level P&L. Monitor sales patterns. Collaboration & Growth Work closely with Hydra Health's operations, marketing, and development teams. Support new initiatives, menu enhancements, and local partnerships. Participate in regional leadership meetings and contribute operational insights. Requirements 3+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role). Strong understanding of Washington food safety laws, local health codes, and food handling guidelines. ServSafe Manager Certification (or ability to obtain before start date). Experience managing teams of 5-10+ employees in a fast-paced environment. Ability to recruit, train, mentor, and retain high-performing staff. Strong operational discipline and comfort with technology (POS, scheduling, inventory systems). Ability to lift up to 40 lbs and be on your feet for extended periods. Professional, reliable, and able to build trust with hospital partners. What We Offer: $70,000 base salary Full medical, dental, and vision benefits PTO Employee discounts Significant opportunities for career growth as we expand across the West Coast and nationally
    $70k yearly 20h ago
  • General Store Manager

    Positivity

    Business manager job in Seattle, WA

    As a General Store Manager, this role will be responsible for leading, training and developing store associates to ensure high-level of meeting and exceeding company standards and KPIs. Leads operational standards, delivery of exceptional customer experience to align to profitability and increase store sales. The General Store Manager will be required to hold a high-level of integrity, results driven and demonstrates a role model foundation. Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Annual Salary: $80,200 - $80,200 Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Employees are also eligible to earn monthly incentives based upon store sales, gross margin, and conversion according to historical data, if store sales targets are met, employees can expect to receive between $31,500 and $35,750, depending upon store sales volume. Commitment Responsibilities of the role: Increase profitability and customer loyalty to ensure the performance of KPI's and company standards meets and exceeds expectations. Drive KPI's to meet sales targets, GMR, NPS and Sales per hour. Audit operating procedures, maintain knowledge of company products, store procedures and promotions. Time keeping, schedule optimization and associate record management. Facilitate and communicate strategies to align to departmental goals - daily and weekly meetings. Manage associate performance and assist associates with recommendations of performance improvement, by coaching, mentoring, and training. Ensures and performs the deployment of company standards - execute leadership to drive a positive working environment, build a strong and rewarding culture. Staffing, coaching, develop associates with continuous training to increase improvement to overall sales portfolio. Properly staff and manage associates - reduce turnover and make certain the store is always fully staffed. Partner with recruiting to meet hiring demands, transfers, promotions, to improve staffing levels. Partner with Human Resources with recommendations of pay adjustments, corrective actions, and employment decisions. Qualifications: Associate degree, Business Administration, Preferred or a combination of related - Store Operations or Equivalent work experience. Understanding of incentive and commission-based environment. Effective and efficient time management, organization skills, attention to details, verbal and written communication skills. Ability to change to meet demands of the business. Ability to work extended hours and weekends to support store operations. Benefits: Depending on your hire date and any specific requirements of your work location, you may be eligible for up to 80 hours of PTO during the first calendar year of your employment, which includes paid sick leave in accordance with applicable legal requirements. Health, Dental, Vision, Life/Disability, 401(k), Flexible Spending Accounts. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits may vary based on position and location. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need. Equal Employment Opportunity Employer.
    $80.2k-80.2k yearly 3d ago
  • Retail Store Manager

    Flora and Henri

    Business manager job in Seattle, WA

    Flora and Henri is seeking a warm, thoughtful, capable, and inspiring team leader for the management at our Seattle Concept Shop location. We are eager to find an independent and motivated executive-level manager who is engaged with the corporate team and aligned in advancing a quickly growing and dynamic brand. Responsibilities: Meet or exceed sales goals Maintain a high level of customer satisfaction Manage and training of retail staff which includes hiring and performance planning and reviews Mentoring, motivation and inspiration of employees All visual merchandising including displays and promotion Clear, thorough and professional communication with corporate office Inventory tracking and control, back stock management Increasing in store and web and catalogue sales Reporting on inventory, strategy and analysis on sales and inventory Daily reconciliation of cash Qualifications: Proven experience in retail sales Proven experience in managing a retail store Strong interpersonal and communication skills Proven team and community leader Demonstrated negotiation and problem-solving ability Good attention to detail and self-motivated Ability to manage multiple projects simultaneously Superior listening and communication skills Demonstrated ability to effectively and efficiently get things done Ability to work well under pressure in a demanding work environment Retail database experience a must
    $36k-66k yearly est. 20h ago
  • Retail Store Manager

    Pop Mart

    Business manager job in Lynnwood, WA

    POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience. Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed. Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store. Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. Physical Requirements: Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
    $36k-66k yearly est. 3d ago
  • Senior Program Manager - Business Operations, Applied AI Solutions, Core Services

    Amazon 4.7company rating

    Business manager job in Seattle, WA

    As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Core Services is a foundational organization within Applied AI Solutions with the goal to power the future of Applied Agentic AI by providing essential technological building blocks for transformative solutions. Our mission is to leverage the best of Amazon's unique experience to build differentiated, re-usable, enterprise grade capabilities that accelerate the delivery of AWS Applied AI Solutions. We bring together a unique portfolio of services spanning communications, IoT, geospatial, gaming, rendering, and industrial solutions - creating an ecosystem that helps businesses transform their ideas into reality. By combining Amazon's deep expertise across these domains with our commitment to Agentic AI enablement, we're building the technological foundation that will shape the future of AI-powered solutions while maintaining robust, scalable services that customers rely on today. We are seeking an experienced Business Operations Program Manager to drive cross functional programs and lead strategic initiatives across the organization. This role will be responsible for implementing, optimizing, and managing key business processes while ensuring alignment with organizational objectives. In this role, you will serve as a key member of our Applied AI Solutions Core Services - Program Management team, acting as the bridge between strategy and execution. You will work closely with leadership (SVP, VP, Directors) to translate business objectives into actionable plans, while managing multiple high-impact programs that drive efficiency and scale our business operations. The ideal candidate will combine strong analytical capabilities with excellent program management skills to deliver measurable results in a timely manner. Key job responsibilities - Lead and coordinate cross-functional programs and initiatives, such as Business Reviews, Operating Plan delivery, Organization Goals management etc. - Develop and implement business operations strategies, mechanisms and best practices - Monitor and Update program dashboards to track key metrics and project progress - Manage multiple programs and projects simultaneously while ensuring timely delivery - Collaborate with stakeholders across departments to implement process improvements, lead process improvement workshops and change management initiatives - Create and maintain documentation, runbooks, and standard operating procedures for knowledge sharing and scaling. - Drive business operations excellence through process automation (e.g. AI Tools) and optimization that results in productivity gains - Facilitate communication between different teams and departments, handle escalations and remove roadblocks. A day in the life Your day begins collaborating with leaders who are passionate about driving innovation in a fast-paced environment. You'll engage with brilliant minds across the organization, all united in their commitment to excellence. Each day brings opportunities to: - Partner with stakeholders who value your expertise and trust your judgment - Work with collaborative teams who actively seek new ways to improve and innovate - Drive programs that have an immediate, visible impact for the organization - Experience an environment where your voice is heard and your ideas can quickly become reality About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience working autonomously, with minimal supervision, and driving programs forward in ambiguous environments - Advanced proficiency in Microsoft Office Suite and project management tools - Demonstrated experience leading cross-functional teams - Strong communication and stakeholder management skills Preferred Qualifications - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - PMP certification - Experience with process improvement methodologies (Six Sigma, Lean) - Knowledge of data analytics and visualization tools - Experience in technology or SaaS companies - Proven success in supporting and delivering complex products/services in a fast-paced environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $104.1k-185k yearly 7d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Business manager job in Seattle, WA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 2d ago
  • Parking Enforcement Operations Manager

    ABM Industries 4.2company rating

    Business manager job in Redmond, WA

    **Pay:** $$80K/YR to $80K/YR The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Annual Benefits-Staff and Management (*********************************************************************************************************** ABM Parking & Transportation is seeking a highly motivated and experienced **Operations Manager** to oversee our Parking Enforcement division. This leadership role is responsible for managing day-to-day operations, ensuring compliance with parking regulations, and delivering exceptional service to clients and the public. The ideal candidate will have strong managerial skills, operational expertise, and the ability to lead a diverse team in a fast-paced, technology-driven environment. **Key Responsibilities:** **Operational Leadership & Oversight** + Supervise and manage a team of Compliance Patrol Officers, including hiring, training, coaching, and performance evaluations. + Develop and maintain staff schedules to ensure adequate coverage across all shifts (including weekends and holidays). + Monitor field operations to ensure adherence to company policies, client requirements, and regulatory standards. + Patrol assigned areas by foot, bicycle, or client-provided vehicle to enforce parking regulations and issue citations. + Investigate and report suspected abandoned vehicles; coordinate removal as necessary. + Assist with traffic direction during special events, emergencies, or peak hours as defined by the client. **Project & Process Management** + Implement operational projects and initiatives to improve efficiency and compliance. + Coordinate special events, emergency response plans, and traffic management strategies in collaboration with clients. + Ensure proper use and maintenance of enforcement technology, vehicles, and equipment. **Client & Stakeholder Interaction** + Serve as the primary point of contact for client communication regarding enforcement activities, reporting, and service quality. + Prepare and deliver operational reports, compliance metrics, and performance summaries to clients and senior management. + Address client concerns promptly and professionally, ensuring high levels of satisfaction. **Compliance & Reporting** + Oversee citation issuance processes and ensure accurate documentation in enforcement systems. + Monitor and analyze enforcement data to identify trends, improve compliance, and optimize operations. + Ensure compliance with local ordinances, safety standards, and company policies. **Team Development & Culture** + Foster a positive, customer-focused culture within the enforcement team. + Provide ongoing training in conflict resolution, customer service, and technology tools. + Promote safety awareness and adherence to ABM's training and safety programs. **Work Environment & Physical Demands:** + Exposure to inclement weather and potentially hostile individuals. + Required to drive a four-wheel vehicle and/or walk long distances. Exposure to automobile fumes and hazardous chemicals. + Normally required to lift up to 50 pounds. + Walking on foot in concrete parking structures, moving cones, barriers, and exposure to inclement weather (wind/rain/snow/etc.) + Exposed to heavy traffic. **Qualifications** One year of experience in public contact work or customer service. Motor Vehicle Record must be clean and free of accidents or infractions. **MOST COMPETITIVE CANDIDATES WILL HAVE:** + Three or more years of experience in public contact work, which includes direct contact with difficult, angry or hostile citizens. + Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint) and mobile operating systems (iOS/Android). + Familiarity with the geography of client campus for daily patrol activities or giving directions. + Demonstrated experience working in an environment using mediation and negotiation skills to deal with angry and hostile individuals while performing job duties. + Demonstrated experience working independently to successfully complete job duties. + Ability to work well under pressure and multi-task in a fast-paced environment. + Ability to communicate effectively and work effectively within a multi-cultural organization and serve a diverse customer base with outstanding customer service. + Ability to deal with the public and maintain a calm demeanor. + Proficiency in Windows based computer systems including spreadsheets, databases and presentation such as Microsoft Outlook, Word, Excel, Access, PowerPoint, and SharePoint. + Bilingual language skills a plus. **LICENSE, CERTIFICATION AND OTHER REQUIREMENTS:** + Current State of Washington driver's license. + Must obtain First Aid certification within six months of hire. **POSITION REQUIREMENTS:** + Work hours include weekends and evening shifts. + Work in inclement weather and exposure to automobile fumes, hazardous chemicals and vehicular traffic. + Physical ability to spend up to 100% of a scheduled shift on foot, and potentially walk several miles per day. + Pass the Compliance Officer Training and various ABM training & safety programs. REQNUMBER: 137804 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $80k yearly 1d ago
  • Retail Store Manager

    Pop Mart

    Business manager job in Tacoma, WA

    POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience. Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed. Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store. Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. Physical Requirements: Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
    $36k-67k yearly est. 3d ago

Learn more about business manager jobs

How much does a business manager earn in Redmond, WA?

The average business manager in Redmond, WA earns between $66,000 and $207,000 annually. This compares to the national average business manager range of $47,000 to $145,000.

Average business manager salary in Redmond, WA

$117,000

What are the biggest employers of Business Managers in Redmond, WA?

The biggest employers of Business Managers in Redmond, WA are:
  1. Amazon
  2. Compass Group USA
  3. Acosta
  4. Eurest Services USA
  5. Girl Scouts of Nassau County
  6. SIA Group
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