Business manager jobs in Rock Hill, SC

Carowinds is looking for an experienced and high-energy Human Resources Area Manager to join our HR team. The primary function of this role is to provide accurate reporting, data analytics and data integrity support for our human capital management system (HCM). The Human Resources Area Manager will have an opportunity to partner with divisions to review and train employment standards regarding HCM. This position is a member of the Human Resources Leadership Team and reports directly to the Manager of Human Resources. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Managing data integrity, functionality, reporting, and user adoption of Ceridian Dayforce. Serve as the park liaison for all matters with HCM to include change management, communications, implementation, process improvements, and become an internal Subject Matter Expert on Ceridian Dayforce. Provide reporting, analytics and assistance with dashboards which deliver business intelligence needs in the areas of headcount, data changes, self-service usage, employment trends, etc. Ensure communications with Corporate team and local teams regarding interfaces and updates to product enhancements are represented and timely. Serve as the park point of contact to manage and resolve any issues with HCM system, monitor data integrity, interfaces, analyze data flows, test system changes and ensure all are operating correctly with the support of the technical team. Troubleshoot and follow ticket resolution process to appropriately remedy any system related technical issues. Assist in required review, testing and implementation of HCM system upgrades or patches. Produce and support a variety of reports or queries using appropriate reporting tools and assist in development of standard report queue for ongoing needs. Maintain awareness of current trends in HCM software with a focus on product and service development, delivery and support and application of key technologies. Partners with the HR team and department managers to drive necessary improvements of HCM tool and ancillary systems to support HCM needs. Oversees compliance by ensuring audits are conducted and ensure employment standards are pushing to incorporate state/federal/organizational requirements for continual process improvement. Maintains knowledge of current and emerging laws and regulations, and periodically reviews and updates applicable standards, trends and issues affecting the company work environment and policies. Be available to subordinate team members, park employees, and managers as a first point of contact for questions and guidance on fundamental HR topics. Handle sensitive information with extreme confidentiality. Participate in the Manager On-Duty program. The above duties are not meant to restrict initiative, but rather to define minimum activities. These duties may be altered to suit the needs of the company as needed. Qualifications: Bachelor's degree in Human Resources, Industrial Relations, Organizational Development, Business Administration, or related field. Requires 4 to 5 years of direct experience in HCM/HRIS or a combined amount of human resources generalist experience working within HCM/HRIS solutions. Related certifications, active professional memberships, or experience in the HCM/HRIS or Human Resources background is preferred. Proven relationship management, diplomacy, tact, and consultative abilities. Proficient in Microsoft Office products with high proficiency in Excel as well as HCM (Ceridian Dayforce) and timekeeping systems (UKG/Kronos). Excellent communication skills to make presentations and interact with various groups and individuals. Requires a working knowledge of local, State and Federal employment laws and regulations; ability to research and interpret employment laws and regulations and to develop action plans for implementation of those laws and regulations. A proven analytical problem-solver concerning systems and data issues. Ability to maintain a high degree of confidentiality. Ability to multitask, prioritize, and follow through on assignments, must have a sense of urgency in a fast-paced environment. Ability to be flexible and adjust and respond positively to changing business conditions. Proactive and collaborative approach to issue resolution and process improvement. Attention to detail and strong organizational skills are a must. Ability to work nights, weekends and holiday periods to meet business needs.

Required skills: W2 (no C2C, Third Party Vendors or Sponsorship) Local to Charlotte, NC -and must be willing to sit on-site 3x week IT Process Improvement ITIL- ITSM Model Experience working with outside vendors IT Change Management Disaster Recovery IT Asset Management Strong communication Worked at a small to mid size company (Not large enterprise companies) but rather wore multiple hats

The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture. Responsibilities: Oversee daily plant operations to ensure safe, efficient, and high-quality production. Manage production schedules, KPIs, and team performance to meet customer demand. Lead and develop supervisors and staff, fostering a culture of safety and accountability. Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards. Drive continuous improvement, cost control, and process efficiency. Coordinate with maintenance to minimize downtime and maintain facility standards. Qualifications: 7+ years in poultry or food manufacturing, including 3+ years in plant leadership. Strong knowledge of poultry processing and regulatory requirements. Proven success managing large teams and production performance. Excellent leadership, communication, and problem-solving skills. Proficiency in Microsoft Office (Excel required). HACCP certification; SQF/BRC or similar food safety credentials preferred. Bilingual skills a plus.

Performance Staffing Solutions is seeking an experienced Plant Manager to lead operations for a manufacturing facility rooted in safety, quality, and continuous improvement. As Charlotte's Best Staffing Agency, we proudly support companies that prioritize innovation, culture, and operational excellence - and we're looking for a leader who can do the same. This role is built for a strategic, people-focused operations leader who thrives on building high-performing teams, elevating plant performance, optimizing supply chain processes, and ensuring a safe, efficient, customer-driven environment. Position Summary: The Plant Manager is responsible for overseeing all manufacturing and supply chain operations within the facility. This includes driving organizational performance, leading and developing teams, ensuring production efficiency, maintaining safety standards, and supporting long-term operational strategy. The role requires a hands-on, adaptable leader who understands modern manufacturing, embraces data-driven decision making, and can collaborate seamlessly across departments and locations. Essential Duties and Responsibilities: • Lead and manage all plant manufacturing and supply chain operations • Maintain strong team performance, high morale, and a culture aligned with organizational values • Recruit, develop, and supervise plant personnel • Ensure safe, high-quality, and efficient day-to-day operations • Advance operational practices, technology utilization, and supply-chain processes • Oversee inventory management and working capital performance to support financial planning • Recommend plant investments and manage approved projects • Build collaborative relationships with internal supply chain and operational teams across multiple locations • Represent the company in local forums, associations, stakeholder meetings, and customer interactions Key Competencies: • Adaptability and openness to feedback • Clear, confident communication in both written and verbal formats • Strong interpersonal skills with the ability to resolve conflicts and build positive relationships • Commitment to customer service and responsiveness • Dependability, accountability, and ability to work independently • Inspiring leadership with a passion for developing people • Strong problem-solving skills and analytical thinking • Ability to apply mathematical concepts in practical operational scenarios • Strong reasoning and decision-making skills when working with technical instructions and variable situations Qualifications: • Master's degree preferred in Process Engineering, Mechanical Engineering, or similar field; equivalent experience considered • Minimum 10 years of manufacturing experience with direct plant operations leadership (chemical process manufacturing preferred) • Experience with modern automation and data-driven operational management • Proficiency in English; additional languages are a plus • Strong ability to read and interpret technical, professional, and regulatory documents • Proficient in ERP systems and Microsoft Office Supervisory Responsibilities: • Full oversight of the plant operations organization Work Environment: This role is primarily on-site at the manufacturing plant, supervising daily operations, collaborating with both administrative and commercial teams, and maintaining visibility across the facility. Occasional travel may be required.

Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Responsibilities Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards. Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures. Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities. Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards. Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms. Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities. Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools. Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination. Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives. Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs. Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions. Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects. Travels as needed to project sites. Performs other duties as assigned. Requirements Bachelor's Degree 8 years of progressive experience in construction quality management, process improvement, or QMS implementation. Experience leading or implementing digital quality management tools. Requirements Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.

The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC. We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction. Key Responsibilities • Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines • Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements • Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion • Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities • Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns • Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites Qualifications • Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance • Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows • Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives • Proficiency in service and construction project management software and tools • Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred Benefits • 401(k) matching • Dental insurance • Employee discount • Health insurance (free plan for one individual employee) • Life insurance: $20,000 benefit after 6 months • Paid time off • Parental leave • Referral program • Relocation assistance • Vision insurance Schedule • 10 hour shift Supplemental Pay Types • Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

Job Title: Office Manager Compensation: $29-$34/hour based on experience Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k). About the Opportunity: Addison Group is seeking Office Managers for a direct hire opportunity with a leading healthcare organization. These roles are newly created to support growing practices and provide leadership between Practice Administrators and front office teams. If you thrive in a fast-paced environment and have strong leadership skills, this is an excellent opportunity to join a company focused on growth and patient care. Key Responsibilities: Supervise, hire, and train administrative staff Review and approve timecards Manage team performance and ensure operational efficiency Oversee building maintenance, cleaning, and supply ordering Handle phones, mail, and patient communication as needed Ensure patient satisfaction and address escalated concerns Collaborate with Practice Administrator on workflow improvements and leadership initiatives Qualifications: Minimum 5 years of experience in medical practice operations Leadership experience required (team supervision and performance management) Strong understanding of clinic workflows and medical terminology Excellent communication and problem-solving skills Ability to adapt to change and think critically in a dynamic environment Perks: Direct hire with full benefits Career pathing and leadership training program launching soon Opportunity to join a growing organization with a collaborative culture Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets. As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team. COMPENSATION & BENEFITS • $100-$120k base salary + performance bonus + equity • Full-time role with health benefits and weekly pay • Training and professional development opportunities • Long-term upside as we scale into new markets RESPONSIBILITIES AND DUTIES Financial Performance Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability. Use data to make decisions that keep the market healthy and growing. Sales & Marketing Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth. Nurture sales leads, call customers, and conduct in-person estimating activities, as needed. Operations Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards. Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale. Customer Success Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action. Actively encourage satisfied customers to become our loudest advocates. Team Leadership Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads. Create a culture of momentum, ownership, and care for the craft. QUALIFICATIONS Leadership & Execution 4+ years in high-accountability operational or general management roles. Proven ability to hire, train, and lead high-performing teams. You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves. Operational Excellence Experience running or scaling a business, service line, territory, or field operation. Skilled in using data, judgement, and operational cadence to drive financial results. Track record of solving operational problems under pressure. Customer & Team Focus Strong communicator across all levels including customers, field crews, and executives. Deep care for quality, people, and delivering an exceptional customer experience. Spanish proficiency is a significant plus. CRAFTWORK OPERATING CULTURE Alignment with our operating culture and behaviors is essential to being successful in this role. Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors. Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters. Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward. Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.

Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership. This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements. Position Overview The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects. Key Responsibilities Operational Leadership Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service. Develop and implement operational processes to improve efficiency, quality, and on-time delivery. Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets. Team Management Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams. Build a culture of accountability, communication, and continuous improvement. Manage staffing levels, performance reviews, training, and hiring needs. Financial & Business Management Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation. Identify cost-saving opportunities and optimize purchasing, inventory, and workflow. Evaluate financial reports, KPIs, and production data to make informed decisions. Customer & Project Oversight Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle. Oversee scheduling and coordination of field installations and service work. Resolve customer issues quickly and professionally. Quality & Safety Ensure products meet quality standards, design specifications, and company expectations. Enforce safety protocols, maintain compliance, and ensure a clean and organized facility. Qualifications 5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field. Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow. Proven experience managing operations, production teams, and end-to-end project execution. Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs. Excellent communication, leadership, and problem-solving skills. Ability to thrive in a hands-on, fast-paced small-business environment. Computer proficiency (ERP/MRP systems, scheduling tools, MS Office). What This Opportunity Offers Leadership of a well-established ~$3M business with room for growth Direct influence on operational improvements and business expansion A stable, team-oriented work environment Competitive compensation and benefits (customize as needed) How to Apply If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude

Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique. Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays. Job Requirements: Leadership: • Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills • Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director. People/Talent: • Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales • Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools • Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices • Actively establishes open, candid and trusting professional relationships with their team members • Maintains a high degree of personal integrity and inspires a team with the same values Guest Experience: • Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication • Prepares the team to balance our guest experience with necessary operational tasks Visual Merchandising: • Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards • Utilizes, leads and delivers our visual brand standards to present our unique product mix offering • Demonstrates a passion for fashion by understanding trends Operations: • Understands and enforces all company policies and procedures in a fair and consistent manner • Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential • Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique • Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory Qualifications • Minimum 2-3 years of experience managing a specialty retail store • Demonstrates leadership and integrity with experience managing a staff of boutique team members • Excellent verbal and written communication skills • Strong merchandising and visual skills • Excellent organization skills; able to plan and execute tasks efficiently • Proactive and creative problem solving ability • Flexible and adaptable • Ability to multi-task and balance multiple priorities • Proficient computer skills in Microsoft Word, Excel and Outlook • Ability to work most Saturdays and occasional holidays please contact through Linkedin Employment Type Full-time Position 40 hours 401K BENEFITS HEALTH INSURANCE CO-PAY Vacation Pay Holiday Pay Above regional competitive boutique pay $$$ We can't wait to have you join our family ! why wait ...apply today ! Sorry no store walk ins please - apply through Linkedin.

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in the Charlotte, NC HQ; hybrid work policy model. All About the Role: The Business Manager, Extended Service Agreements (ESA), plays a critical role in driving operational and financial success for the ESA business. This position oversees end-to-end program management, ensuring seamless execution and alignment with strategic goals. The role requires strong analytical skills, business acumen, and the ability to collaborate across Finance, Sales, Marketing, Legal, IT, and Service teams. Success depends on excellent communication, problem-solving, and adaptability in a fast-paced environment. Key Responsibilities: Manage day-to-day ESA operations to achieve revenue and profitability targets aligned with strategic objectives Oversee end-to-end ESA processes, including claims monitoring, performance evaluation, and timely resolution Collaborate with Sales, Marketing, and Customer Service to drive lead generation, improve conversion rates, and grow program enrollment Develop and implement promotional strategies and pricing models in partnership with Finance and Marketing teams Streamline operations and implement best practices to enhance efficiency, accuracy, and customer experience Support financial planning and reporting, including forecasting, budgeting, and variance analysis Maintain vendor relationships and oversee contract negotiations, service level agreements, and compliance standards Conduct market and competitive analysis to identify trends, opportunities, and risks, informing strategic decisions Lead cross-functional projects and initiatives to improve ESA performance and deliver on business transformation goals Minimum Qualifications Bachelor's degree 4+ years of experience with warranty, insurance, claims processing, and financial systems preferred Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM systems Ability to manage sensitive information and prioritize multiple projects in a fast-paced environment Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Compliance Job Description: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. The Fair Banking Compliance team is seeking an experienced compliance professional to assist with complaint oversight and governance activities related to high-risk complex complaints from all areas of the Bank. This includes examining complaint data for the identification of potential violations of fair lending, Unfair and Deceptive Acts and Practices ("UDAAP"), and consumer compliance laws, rules, or regulations. The ideal candidate will have a strong understanding of fair lending, UDAAP and ABC regulations (FHA, Reg. Z, V/FCRA, B/ECOA, E, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes and can work independently in a team environment. This role will also assist with time sensitive Complaint Reporting and Analysis, Quality Assurance and Quality Control Reviews and evaluating procedures for adherence to Complaint Policy requirements. The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity. Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances. Job Profile Summary: The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels Education & Experience: Undergraduate degree or equivalent work experience 7+ years of experience Desired Skills & Experience: Experience with Python Coding and Tableau Knowledge of risk management environment, standards, and regulations Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations Ability to communicate effectively in both oral and written form Ability to work collaboratively and build relationships across teams and functions Ability to work successfully as a member of a team and independently Ability to exercise judgement in making decisions Ability to analyze, organize, and prioritize work while meeting multiple deadlines Customer Accountabilities: Proactively advises the business of new and changed Compliance regulatory and/or policy changes Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues Contributes to the development and implementation of Compliance programs Guides partner through the development, implementation, oversight and management of effective Compliance Programs Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance Represents Compliance on internal or external committees relating to designated business activities as required Delivers relevant subject matter expertise and Compliance advice to business management Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate Shareholder Accountabilities: Actively assists in developing Compliance Team procedures Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate May provide review and content in the development of annual awareness training Manages the risk assessment process for assigned businesses Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in the Charlotte, NC HQ; hybrid work policy model. All About the Role: The Business Manager, Extended Service Agreements (ESA), plays a critical role in driving operational and financial success for the ESA business. This position oversees end-to-end program management, ensuring seamless execution and alignment with strategic goals. The role requires strong analytical skills, business acumen, and the ability to collaborate across Finance, Sales, Marketing, Legal, IT, and Service teams. Success depends on excellent communication, problem-solving, and adaptability in a fast-paced environment. Key Responsibilities: * Manage day-to-day ESA operations to achieve revenue and profitability targets aligned with strategic objectives * Oversee end-to-end ESA processes, including claims monitoring, performance evaluation, and timely resolution * Collaborate with Sales, Marketing, and Customer Service to drive lead generation, improve conversion rates, and grow program enrollment * Develop and implement promotional strategies and pricing models in partnership with Finance and Marketing teams * Streamline operations and implement best practices to enhance efficiency, accuracy, and customer experience * Support financial planning and reporting, including forecasting, budgeting, and variance analysis * Maintain vendor relationships and oversee contract negotiations, service level agreements, and compliance standards * Conduct market and competitive analysis to identify trends, opportunities, and risks, informing strategic decisions * Lead cross-functional projects and initiatives to improve ESA performance and deliver on business transformation goals Minimum Qualifications * Bachelor's degree * 4+ years of experience with warranty, insurance, claims processing, and financial systems preferred * Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM systems * Ability to manage sensitive information and prioritize multiple projects in a fast-paced environment Benefits highlights: * Discounts on our award-winning Electrolux products and services * Family-friendly benefits * Insurance policy plan * Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL (“Customer for Life”) representatives to increase loyalty, retain business and drive sales. What You'll Do: Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system. Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer. Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed. Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style. Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more. Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success. Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees. Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team. Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets. Record and monitor all daily team activities in CRM for needed actions and follow ups. Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems. What We're Looking For: Must be able to effectively lead, manage and motivate others Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports Strong verbal, written, analytical and computer skills Good problem solving and decision-making abilities What We Offer: $90,000 to $120,000 annually based on experience and performance Ongoing specialized, paid training to reach your career goals Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match Eligible for free monitored security system after 90 days. Education assistance - we encourage and support our employees who want to improve their skills and further their education Engaging and fun company culture that's made up of a diverse group of people On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

Business Office Manager for Senior Living Community - A/P, A/R, Onboarding, Human Resources, Medicaid Experience Required, Payroll Experience Required Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Leader primarily responsible for the business office operations of the community. Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements. Ensures effective communication with associates, residents, families, vendors and other visitors to the community. Ensures that residents are properly billed for services provided and leads the timely collection of receivables. Responsible for overseeing payroll process to ensure that associates are paid correctly. Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture. Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred. May also directly supervise another department. Brookdale is an equal opportunity employer and a drug-free workplace.