General Manager
Business manager job in Memphis, TN
Your Opportunity:
General Manager Titlemax Memphis, TN
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyAssistant Store Manager (Bilingual)
Business manager job in Memphis, TN
Your Opportunity:
Assistant Store Manager TitleMax Memphis, TN
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
Bilingual (English/Spanish).
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyOperations Manager
Business manager job in Southaven, MS
GRAMMER is specialized in developing and manufacturing components and systems for car interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.
As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and producing innovative, flexible solutions to meet challenges in today's competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.
GRAMMER is a leading North American full service automotive supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.
Culture:
Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and others by taking ownership of decisions and actions.
What we are looking for:
Grammer is looking for an Operations Manager to join our location in Shannon, MS. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!
This position reports directly to the Grammer Tupelo Plant Manager
The Operations Manager's goal is to deliver the planned budget commitment measured through gross margin, inventory levels, and operational efficiency including ensuring the fundamentals in the plant: safety, customer satisfaction, quality and on time delivery, empowerment of employees, manage budgets to drive the appropriate actions to adapt plant resources and costs to volume variation and launch readiness for new programs.
What you will be doing:
Responsibilities as they relate to current and new projects include establishing capital needs, launch strategy, project timing, employee involvement, customer representation and cross-functional communications and alignment relating to the projects.
Lead by example to build and maintain a plant culture that embraces the values of CODE - Collaboration, Openness, Drive, and Empowerment.
Challenge traditional boundaries and eliminate barriers which do not promote continuous improvement of the enterprise.
Support and ensure safety policies and procedures are consistently followed throughout the facility.
Lead, support, and develop the Production Supervisors, Technical Supervisor, and Process Technicians.
Establish and track Production Department objectives/KPIs.
Support root cause analysis and proper resolution to conflict.
Report out KPIs, challenges, and planned corrective action implementations to various levels of leadership.
Assess/evaluate team members to ensure continuous development and opportunities for internal growth/succession planning.
Assist in establishing and monitoring key operating objectives of the production facility.
Participate in future planning and proactively lead/support continuous improvement projects.
Actively work with and effectively communicate to floor personnel to ensure quality product.
Issue process improvements and cost reductions as required.
Maintain appropriate manning and schedules to support customer requirements.
Understand and facilitate continuous improvement of Quality and Environmental Systems (TS16949 and ISO 14000). Participate as a member of the plant Management QOS review team.
Along with the total plant management team, develop and maintain healthy community relations.
Act with a high sense of urgency, in particular with respect to customer needs.
Assure that quality product is maintained along with production schedules being met.
Set stretch goals/targets for direct reports and achieve them through rigorous use of continuous improvement and employee involvement methods.
Responsibilities:
Develop and follow production plans, as well as Grammer standard processes; ensure feasibility of production plans.
Achieve financial targets: prepare and present the Operations budget; manage the actual production costs based on target costs; maintain product margin, and monitor serial productivity (labor level, material consumption, etc.).
Manage the Operations teams: ensure appropriate staffing, maintain working environment according to Grammer Environment, Health, & Safety (EHS) standards, detect and advise training needs, share information (transparency), participate in people development initiatives.
Meet established customer specifications concerning cycle time, delivery, quality, quantity and costs; implement preventative and corrective measures in the production process to ensure that customer demands are properly met; coordinate with Quality team to meet all customer standards.
Implement action plans to improve functionality/productivity and to obtain program and Grammer objectives; make necessary corrective adjustments.
Coordinate resource planning concerning inventory, equipment, staffing, activities, etc.
Maintain dashboard indicators/status reports to monitor lead time, supply-chain targets, EHS, performance, etc.
On the Job Training (OJT) of peers and Stop Scrap procedures.
Develop proactive interrelationships between the plant supervisors and other functional support departments.
Responsible for maintaining morale and employee relations in the plant
Facilitate the Development of the operating budget and the capital budget
Know and apply GPS (Grammer Production Systems) Principles.
Lead by Example; Be Respectful, Be Prompt, Be Consistent, Be Available
Environment, Health, and Safety (EHS)
Responsible for the application of safety standards and for adhering to TS16949, ISO 14001 and 45000 standards using GPQ (Grammer Produces Quality) methodology (All functions)
Ensure the plant functions according to the Control Plans, the established policies and procedures and adheres to all safety, environmental, and quality standards.
Responsible for resolution of all safety related issues in a timely manner within the area
Monitor safety performance of the department and make improvements as required.
Ensure workforce has completed all safety related training requirements
Perform safety observation tours at scheduled intervals.
Maintain excellent housekeeping in your areas at all times.
Comply with all safety and environmental regulations
Quality
Ensure ALL Quality Gates/Quality Inspections/Error Proofing/FTQ Checks have been executed per the Process Control Plan every shift, every day.
Perform daily layered process audits, address findings immediately.
Approve all the Operator work instructions and work instruction revisions.
Investigate, communicate, and resolve quality issues promptly.
Use alarm and escalation process as defined
Implement containment activities in a timely manner.
Responsible for quality performance of the production lines as measured by KPIs on a daily basis.
Use KPI charts to document activity.
Perform scrap reviews on a daily basis and communicate/escalate issues.
Use KPI charts to document activity.
Execute Quality System Requirements, both Customer and Grammer GPQ system
Products/Volume/Effective planning and scheduling (man, machine and material) of production area to meet production plan.
Monitor hourly and daily throughput to ensure production plan adherence according to MPS and Production Plans.
Effectively communicate and work with all departments (maintenance, engineering, HR, quality, logistics and IT) to resolve issues in a timely manner.
Responsible for the proper training and certification of all operators, BCI, and inspectors supporting the production area
Maintain Production plan adherence, productivity, performance data on visual boards
Gemba walks
Cost
Approve and execute engineering and process change introduction into production
Identify and implement cost reduction ideas/Support Cost Reduction Roadmap
Lead kaizen workshop events, execute improvements identified
Achieve Mfg. KPIs for Safety, Quality, Volume, Cost, Scrap, Productivity
Understand, Track, and Meet Budget Commitments
Align resources amongst Business Units to meet Plant Priorities
Communication/Environment/Drive an atmosphere of trust, respect and accountability.
Train, coach, inspire, and engage Supervisors/Shift Leaders/Team Leaders
Effectively resolve and communicate issues to the team.
Effectively communicate and work with all department (maintenance, engineering, HR, quality, and IT) to resolve issues in a timely manner.
What you will bring along:
Bachelors Degree in a related field of study
A minimum of 5 years experience in a similar role
A minimum of 10 years experience in the Automotive industry or a similar large-scale manufacturing environment
Plant start-up or high product launch exposure a plus
Plastics experience preferred
Greenfield/Brownfield launch experience is a plus.
Experience in production management and lean manufacturing, production systems, Toyota production system
Experience in team management with leadership and coaching skills
Ability to build and manage a P&L budget. Knowledge in Finance.
Highly reciprocal with strong consultative, analytical, time management, and project management skills with the ability to influence, resolve complex problems, and identify systemic issues.
Experience handling difficult situations effectively, negotiate persuasively, communicate information and convey ideas clearly.
Initiate and develop important relationships based on trust and credibility.
Ability to independently drive innovation and foster the development of new ideas/approaches/methods.
What we can provide you:
Medical, Dental, and Vision coverage
Tuition reimbursement programs
401(k) match
Robust EAP services
Developmental opportunities
Much more!
Store Manager
Business manager job in Southaven, MS
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Store Manager
Business manager job in Southaven, MS
Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.
Key Responsibilities:
15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community
20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements
20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes
Direct Manager/Direct Reports:
Position Reports to District Manager
Position has 4-9 Direct reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
At least 3 years prior merchandising and/or operational experience
At least 3 years leadership experience, preferably big box retail
Must be legally permitted to work in the United States
Ability to work a flexible, minimum 55 hour weekly schedule
At least 2 years prior merchandising and/or operational experience
At least 2 years leadership experience, preferably retail
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
No additional education
Minimum Years of Work Experience:
2
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Ability to interpret sales reporting documents
Experience in leveraging sales and profit opportunities through shrink management and safety performance
District Manager_ Memphis, TN
Business manager job in Memphis, TN
Are you a driven leader with proven success leading and developing high-performing teams? Explore this exciting opportunity! RGIS US Corporation seeks a District Manager to build and lead the inventory team within a designated territory. Perfect for operational leaders with entrepreneurial drive, eager to be part of an organization with great opportunity for growth!
Core Values:
We are guided by core values that have helped us grow from a small regional operation to a global company serving many of the largest companies in the world. It is essential that these values are engrained in our employees, and that they are reflected in everything we do.
1. Integrity - We do the right thing! Safely honoring our commitments and taking accountability demonstrates our positive nature
2. Excellence - We challenge the status quo! Expecting more out of everything we do is part of our DNA
3. Respect - We treat others the way we want to be treated! Appreciating our fellow teammates and customers is at our foundation
4. Teamwork - We work together! Collaborating is key to our success because when we cooperate, we achieve more
5. Innovation - We think big! Creating new technologies and ideas to improve how we do business is our passion
Job Summary:
A District Manager plays a crucial role in overseeing and managing teams within a district. The District Manager is key in ensuring the accurate execution of the inventory process. The District Manager develops and motivates teams, while ensuring company policies, processes and values are adhered to. The District Manager demonstrates the company values in all that they do.
Reports to: Operations Manager
Department: U.S. Field Operations
Job Type: Full-Time; Exempt
Travel Requirements:
This is a Traveling role. This role is on the road (overnight travel) for 4 to 5 days a week . During these days the District Manager is traveling to and from the destination (typically via automobile) and works approximately 12-hour days for 3 consecutive days. No travel on weekends!
Supervision and Leadership:
Provide leadership and direction to the district team.
Set clear performance expectations, offer guidance, and monitor team performance.
Train, develop and retain team employees. Maintains a professional work environment conducive to attracting and retaining top talent.
Travel with the team throughout the week, supervise associates during hotel stays, ensure professional conduct of self and team while on business travel.
Operations Management:
Ensures the team operates efficiently and in compliance with company policies and procedures.
Monitor and analyze key performance metrics to meet or exceed goals.
Proactively plan for and ensure all people and resources are in place for team operations.
Collaborate with internal partners to hire and train new employees.
Attends inventory events, builds relationships with customers, provide guidance and direction to team, and ensure accuracy of inventory count.
Provide back-up support to Operations Manager.
Customer Experience:
Provide excellent customer service to ensure a positive customer experience.
Address customer inquiries and concerns, and resolve issues as needed.
Compliance and Safety:
Ensure compliance with laws and regulations, including labor laws and safety regulations.
Promote a culture of safety within the district locations.
Growth and Financial Management:
Have strong financial acumen, being cognizant of costs and operating within budget.
Communication:
Maintain effective communication with customers, employees, and internal partners.
Report on team's performance, challenges, and opportunities, and plan for continuous improvement.
Problem-Solving:
Identify and address operational issues or challenges within the team.
Implement solutions to improve overall performance.
Qualifications:
Associate's degree in business, retail management, or a related field (preferred), equivalent experience considered.
Proven success in a supervisory or other leadership role.
Relevant experience, working in a fast-paced, high-productivity role.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strategic thinker with the ability to make data-driven decisions.
Physical Requirements:
Frequent walking, standing, kneeling, stooping, reaching, stretching and the use of ladders.
Frequent use of a data collection handheld device, with data entry and scanning.
Must be able to lift and carry up to 50 lbs.
·Must have the ability to work long shifts on a regular basis.
Ability to work in various customer locations with various work conditions.
This position requires frequent travel via automobile and air.
RGIS is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Auto-ApplyDirector - Office of Student Success
Business manager job in Memphis, TN
Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Director - Office of Student Success
Employee Classification: Other Professionals
Institution: Southwest Tennessee Community College
Department: Student Success
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Director of the Office of Student Success provides strategic leadership and oversight for student intervention programs, ensuring alignment with institutional retention and completion goals. This position is responsible for developing, implementing, and evaluating data-driven academic support strategies for first-time freshmen, students on academic probation, and reentry students.
The Director supervises all professional staff, manages program effectiveness, and collaborates with multiple departments to enhance student persistence and success. The Director is responsible for budget planning, strategic resource allocation, and institutional reporting on intervention effectiveness.
Job Duties
* Reports to the Dean of Students and ensures that all intervention programs align with institutional retention and completion goals.
* Provides leadership for the Office of Student Success, overseeing all student intervention programs.
* Supervises all professional staff, including the Assistant Director, Navigators, Success Coaches, Reentry Coaches, and the Early Alert Manager.
* Assigns caseloads to intervention specialists to ensure targeted student support.
* Oversees budget planning and resource allocation for intervention programs.
* Collaborates with Institutional Research to assess and track intervention effectiveness, retention data, and programmatic impact.
* Leads faculty engagement efforts related to early alert submission, intervention strategies, and student support initiatives.
* Works with Admissions, K-12 Partnerships, and Workforce Development to implement targeted interventions for dual enrollment students, stop-out students, and students on academic suspension.
* Serves as a member of the Quality Enhancement Plan (QEP) implementation team, ensuring OAI's alignment with institutional student success initiatives.
* Partners with Financial Aid to coordinate FAFSA completion efforts and Federal Work-Study funding for Peer Mentors.
* Coordinates with TN Achieves and First Gen Forward Network to enhance student support initiatives for first-time freshmen and vulnerable student populations.
* Ensures program promotion and student engagement efforts in collaboration with the Marketing department.
* Leads the development of policies and processes related to academic intervention and student success programming.
* Represents the Office of Student Success in institutional strategic planning and enrollment management discussions.
* Other duties as assigned.
Minimum Qualifications
* Master's degree in Higher Education Administration, Administration, Student Affairs, Counseling, Educational Leadership, or a related field.
* Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services.
* Supervisory experience managing professional staff in an educational setting.
* Experience utilizing data analytics to assess and drive student intervention strategies.
* Knowledge of academic policies, probation/suspension procedures, and student success models
Preferred Qualifications
* Experience with customer relation management systems, student information systems, and relevant enterprise application services (e.g., Slate, Banner, or similar platforms).
* Familiarity with best practices in student retention and intervention models, particularly in a community college setting.
* Demonstrated experience collaborating across departments to enhance student success outcomes.
* Budget management and strategic resource allocation experience.
Knowledge, Skills, and Abilities
* Strong leadership, problem-solving, and decision-making skills.
* Ability to analyze student success data and use findings to inform intervention strategies.
* Excellent interpersonal and communication skills to engage with multipe stakeholders.
* Comprehensive understanding of academic policies, probation/suspension processes, and retention initiatives.
* Proficiency in CRM, SIS, and LMS platforms (e.g., Slate, Banner, Brightspace D2L).
* Ability to foster cross-departmental collaboration to ensure wraparound student support.
* Ability to develop, implement, and assess strategic plans to enhance student persistence and completion rates.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
* Resume
* Cover letter
* Unofficial Transcripts
A summary of our benefits can be found below:
*****************************************************
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, *********************, 737 Union Ave, Memphis, TN 38103, ************. See the full non-discrimination policy.
District Manager
Business manager job in Memphis, TN
Job Description
As a District Manager in the discount retail, repurpose and recycle space, you will be part of a growing company that has been around 40 years helping the environment, providing quality jobs, and offering superior value to our customers.
The District Manager will support locations in Memphis, Jackson and Tupelo and deliver the company vision through ownership and accountability for top-line sales, profitability, management development, efficiency in meeting production quotas, and delivering key metrics in customer service.
Responsibilities and duties:
Collaborate with leadership team to hire, train, coach and develop to improve store manager and location performance.
Identify and develop successful store operating plans and strategies to drive sales, production and budgeted profit goals and optimize performance expectations.
Identify and manage the execution of store business plans that drive key performance indicator results and that maximize business opportunities.
Support and drive new operational initiatives to ensure successful implementation and sustainability of such processes.
Maximize store performance through consistent and effective problem-solving, coaching and feedback, reporting, and follow-up.
Achieve ideal staffing standards for all levels of their organization through proper recruiting, hiring and retention practices in addition to development of internal personnel.
Be a role model for all team members demonstrating actions consistent with company values while continuously working to improve and sustain our family culture.
Education and Experience:
At least 5 years of experience in an off price retail or thrift environment, preferably with a big box chain.
At least 2 years' experience as multi-unit supervisor.
Strong financial and Productivity report acumen.
Excellent verbal and written communication.
Why City Thrift?
Competitive pay.
Growing company.
Help your community and our planet.
401k, healthcare benefits, PTO, bonus potential and much more!
Director - Office of Student Success
Business manager job in Memphis, TN
Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Director - Office of Student Success
Employee Classification: Other Professionals
Institution: Southwest Tennessee Community College
Department: Student Success
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Director of the Office of Student Success provides strategic leadership and oversight for student intervention programs, ensuring alignment with institutional retention and completion goals. This position is responsible for developing, implementing, and evaluating data-driven academic support strategies for first-time freshmen, students on academic probation, and reentry students.
The Director supervises all professional staff, manages program effectiveness, and collaborates with multiple departments to enhance student persistence and success. The Director is responsible for budget planning, strategic resource allocation, and institutional reporting on intervention effectiveness.
Job Duties
Reports to the Dean of Students and ensures that all intervention programs align with institutional retention and completion goals.
Provides leadership for the Office of Student Success, overseeing all student intervention programs.
Supervises all professional staff, including the Assistant Director, Navigators, Success Coaches, Reentry Coaches, and the Early Alert Manager.
Assigns caseloads to intervention specialists to ensure targeted student support.
Oversees budget planning and resource allocation for intervention programs.
Collaborates with Institutional Research to assess and track intervention effectiveness, retention data, and programmatic impact.
Leads faculty engagement efforts related to early alert submission, intervention strategies, and student support initiatives.
Works with Admissions, K-12 Partnerships, and Workforce Development to implement targeted interventions for dual enrollment students, stop-out students, and students on academic suspension.
Serves as a member of the Quality Enhancement Plan (QEP) implementation team, ensuring OAI's alignment with institutional student success initiatives.
Partners with Financial Aid to coordinate FAFSA completion efforts and Federal Work-Study funding for Peer Mentors.
Coordinates with TN Achieves and First Gen Forward Network to enhance student support initiatives for first-time freshmen and vulnerable student populations.
Ensures program promotion and student engagement efforts in collaboration with the Marketing department.
Leads the development of policies and processes related to academic intervention and student success programming.
Represents the Office of Student Success in institutional strategic planning and enrollment management discussions.
Other duties as assigned.
Minimum Qualifications
Master's degree in Higher Education Administration, Administration, Student Affairs, Counseling, Educational Leadership, or a related field.
Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services.
Supervisory experience managing professional staff in an educational setting.
Experience utilizing data analytics to assess and drive student intervention strategies.
Knowledge of academic policies, probation/suspension procedures, and student success models
Preferred Qualifications
Experience with customer relation management systems, student information systems, and relevant enterprise application services (e.g., Slate, Banner, or similar platforms).
Familiarity with best practices in student retention and intervention models, particularly in a community college setting.
Demonstrated experience collaborating across departments to enhance student success outcomes.
Budget management and strategic resource allocation experience.
Knowledge, Skills, and Abilities
Strong leadership, problem-solving, and decision-making skills.
Ability to analyze student success data and use findings to inform intervention strategies.
Excellent interpersonal and communication skills to engage with multipe stakeholders.
Comprehensive understanding of academic policies, probation/suspension processes, and retention initiatives.
Proficiency in CRM, SIS, and LMS platforms (e.g., Slate, Banner, Brightspace D2L).
Ability to foster cross-departmental collaboration to ensure wraparound student support.
Ability to develop, implement, and assess strategic plans to enhance student persistence and completion rates.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
Resume
Cover letter
Unofficial Transcripts
A summary of our benefits can be found below:
*****************************************************
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, *********************, 737 Union Ave, Memphis, TN 38103, ************.
See the full non-discrimination policy
.
Sr Manager, Distribution
Business manager job in Byhalia, MS
At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company.
We are seeking a strategic and results-driven Sr Manager at our Byhalia, Mississippi Distribution Center. (Monday to Friday, 8:00 AM to 5:00 PM)
Responsibilities of the position include:
Evaluate the effectiveness of, and recommend and implement alternatives for, work methods, procedures, controls, and staffing to achieve accurate and timely movement and processing of product
Manage projects to improve business flow to help reduce costs and improve productivity
Provide recommendations to the Sr Director for the DC's financial budget, operational, people, process, and service-related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve
Coach, train, and develop the management team, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance feedback to ultimately meet and/or exceed customer expectations. This includes knowledge of all processes with the DC and the utilization of SOPs to educate new hires/retrain team members as needed.
Develop and create service metrics (including cost per unit) to drive on-time receipt
Oversight of all inventory control and audit functions, including quarterly audits w/ Ernst & Young.
Work with K&N to reconcile any discrepancies within the system that impacts FTZ.
Requirements of the position include:
Work, supervisory, or other experience required: 7-10 years of Distribution Center; 5 years of demonstrated experience managing a large diverse workforce
Bachelor's degree in business, logistics or equivalent
Advanced Ability to utilize Microsoft Office applications (Outlook, Excel, PowerPoint, Word, SharePoint)
Strong communication skills verbal and written
APICS Certification Preferred
Lean Six Sigma Green Belt Certification Preferred
Our employees enjoy working in a drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *****************
Auto-ApplySR Manager M&R
Business manager job in Memphis, TN
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking a Maintenance Manager for our operation based in Memphis, TN. This position includes managing, planning, organizing all intermodal equipment maintenance and repair. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
Day shift: 6:00am to 4:00pm, Monday - Friday
Responsibilities will include but not be limited to:
Ensure mechanics perform their work within the safety guidelines set forth by Parsec.
Process maintenance related invoices and audit invoices as required.
Ensure that all mechanics working on Parsec's behalf have the required experience, qualifications, and licenses to perform their duties in their respective fields.
Investigate all damage claims to chassis, equipment, and containers with a view to improving work procedures and minimizing damage to equipment.
Perform routine maintenance functions and adjustments on all types of hostlers, diesel equipment, forklifts, and trailing equipment, in compliance with the manufacturers and company schedules
Follow a checklist of inspections and procedures.
Ensure maintenance and repairs performed are in accordance with railroad, IEP, manufacturer & FMCSA guidelines.
Position Requirements:
Must have your own tools (Heavy Duty tools are supplied)
Post-Secondary Certificate or Degree related to Mechanical, Maintenance, or Engineering
Strong Mechanical background
Journey Man Certification in Maintenance of Road or Off-road equipment is desirable
Management or Supervisor experience in Maintenance of equipment required minimum of 5 years
Understanding of Intermodal Operations or trucking logistics is desirable
Familiar with Commercial Vehicle inspection regulations.
Familiar with Standard maintenance procedures of Heavy Equipment
Ability to communicate clearly in English and understanding Spanish is desirable
Ability to communicate clearly and effectively with contractor supervisors, personnel and all CPR employees.
Ability to maintain healthy communication relationships with the various suppliers.
Valid driver's license
Ability to pass pre-employment background screen, physical and drug screen
Auto-ApplyAssurance Senior Manager
Business manager job in Memphis, TN
The Assurance Senior Manager is responsible for developing suggestions to improve client internal controls and accounting procedures as well as advising the client on various economic and regulatory risks in a specific industry field of expertise by identifying financial and non-financial performance measures, formulating and communicating the audit plan, answering complex questions involving GAAP and GAAS and composing technical consultation memos on engagements related to GAAP / GAAS issues.
In this role, the Assurance Senior Manager is charged with marketing, networking, and business development within an area of expertise while maintaining key client relationships and acting as the primary contact for clients regarding complex questions and information. Additionally, the Assurance Senior Manager is a critical part of the offices / region's Assurance leadership team and will be involved in the direct supervision, problem resolution and delegation stages of the overall audit.
Job Duties:
Control Environment:
Applies advanced knowledge and understanding of the collective effect of various factors on establishing or enhancing effectiveness, or mitigating the risks, of specific policies and procedures
Applies an advanced understanding of objectives and components of the overall control environment and organization, and supervisory controls
Validates and assesses effectiveness of internal control over financial reporting
Identifies and communicates to management and audit committee suggestions to improve client internal controls and accounting procedures
Identify and delegates functions of the audit to the auditor in charge as deemed appropriate
Supervise the work of audit team and review workpapers and conclusions preferably onsite during audit field work
Provide on-the-job-training to the engagement staff during audit field work
GAAP:
Applies advanced knowledge and understanding of governing principles; applying these principles to client transactions; and documenting and communicating an understanding and application of these principles
Identifies and consults with clients on the impact of new accounting pronouncements
Presents and discusses alternative application of generally accepted accounting principles and arguments for/against such alternatives
Drafts complex financial statements and related footnote disclosures and effectively communicates these to client
Identifies complex accounting issues and forms and documents resolution, seeking counsel of BDO technical experts as needed
SEC and PCAOB:
Applies advanced knowledge and understanding of SEC regulations and PCAOB guidelines, and documents and communicates the application of these principles
Reviews SEC filings, including MD&A, financial statements and disclosures for appropriateness in form, content, completeness, and accuracy, and ensures that quarterly reviews are properly performed
Reviews required communications to the client and Audit Committee, ensuring their completeness, accuracy and compliance with Firm and professional guidelines
Reviews Section 404 internal control audit work to ensure their completeness and compliance with Firm and professional guidelines
Ensures compliance with engagement independence requirements and consults internally as needed
GAAS:
Applies advanced knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement
Applies advanced knowledge of professional standards/practices, including GAAS and PCAOB in performing and supervising work
Provides guidance to others and affirms conclusions made by others
Communicates matters required to be reported to the Audit Committee/Board and those charged with governance
Applies the use of efficiency tools such as statistical sampling, CAATS, etc.
Methodology:
Applies advanced knowledge and application of BDO standards, policies and technology that guide effective and efficient delivery of quality services and products
Conducts detailed review to assure audit is completed in accordance with assurance manual standards
Prepares or reviews required communications to management and audit committees, ensuring timeliness and completeness
Recommends appropriate outcomes to critical issues
Initiates and prepares client acceptance/retention procedures where appropriate
Plans the audit process and oversees the execution of procedures with quality, efficiency, and completeness despite pressures of deadlines
Executes proper BDO methodology including but not limited to proper archiving procedures
Considers Sarbanes-Oxley rules in understanding and executing service plans for combined 404 and financial statement audits for public clients
Research:
Applies methodology used to seek or maintain information from authoritative sources and to draw conclusions regarding a target issue based on that information
Defines methodology to conduct research projects and completes in a timely manner
Applies advanced knowledge of all appropriate research tools and draws conclusions based upon appropriate research
Prepares memo supporting research/conclusions and consults with others if appropriate
Presents issues to RTD or concurring reviewer effectively and accurately
Other duties as required
Supervisory Responsibilities:
Sets the tone for teamwork by supporting others in their work and delivering on commitments made to the team members and clients
Supervision of managers, associates, and senior associates on all projects
Review work prepared by managers, associates and senior associates and provide review comments
Act as a Career Advisor to associates and senior associates
Schedule and manage workload of associates and senior associates
Provide verbal and written performance feedback to associates and senior associates
Teach/coach managers, seniors, and associates to provide on the job learning
Qualifications, Knowledge, Skills and Abilities:
Education:
Bachelor's degree, required; major in Accounting, Finance, Economics or Statistics, preferred
Master's degree in Accountancy, preferred
Experience:
Seven (7) or more years of prior relevant audit experience and/or public accounting, private industry accounting or consulting/professional services experience, required
Prior significant supervisory experience, required
Industry expertise in one or more assurance specialty, preferred
License/Certifications:
Active licensed US CPA, recognized active International Equivalent or unique qualification as defined by BDO's Assurance Licensing Policy, required
If active international equivalent or unique qualifications, required to obtain an active US CPA license within approved timeframe as defined by firm licensing requirement guidelines
Software:
Proficient with the Microsoft Office Suite, preferred
Experience with assurance applications and research tools, preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Ability to demonstrate strong leadership skills and be a role model to managers and staff
Advanced GAAP and GAAS knowledge
Sound working knowledge of SEC and PCAOB rules
Possess proven excellent verbal and written communication skills
Possess excellent people development and delegation skills, including training/instruction and engagement scheduling and budgeting
Possess executive presence - need to be able to be primary contact for the client, prepare and present presentations to clients and potential clients
Possess excellent client development/relationship-building skills
Possess excellent decision-making skills
Ability to substantially take charge of entire simple engagement
Ability to resolve complex accounting issues
Ability to be responsible for business development and marketing
Has knowledge of and can promote the use of all BDO client service specialties/offerings, including BDO International and the BDO Alliance
Ability to be responsible for engagement profitability, including billings and collections, and maintaining engagement team focus on productivity and efficiency
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $150,000 - $205,000 Colorado Range: $120,000 - $170,000 Illinois Range: $125,000 - $190,000 Maryland Range: $150,000 - $190,000 Massachusetts Range: $130,000 - $150,000 Minnesota Range: $120,000 - $145,000 New Jersey Range: $130,000 - $190,000 NYC/Long Island/Westchester Range: $145,000 - $190,000
Ohio Range: $120,000 - $165,000 Washington Range: $125,000 - $155,000 Washington DC Range: $160,000 - $190,000
Auto-ApplySr Manager, Oil & Lubricants
Business manager job in Memphis, TN
We are seeking a highly motivated and strategic Sr Manager of Oil & Lubricants to lead growth initiatives and manage the P&L for our non-retail business channels. This role is responsible for driving category performance, leading cross-functional teams, and serving as the product expert for our oil portfolio in customer engagements. The ideal candidate will have 10+ years of experience in category management or sales for automotive aftermarket, installer and/or bulk distribution with a focus on product management, and portfolio strategy, with a strong track record of delivering results in a fast-paced, dynamic environment.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function.
P&L Ownership: Manage the designated P&L for the non-retail oil and lubricants business, ensuring profitability and growth.
Strategic Planning: Define where to play and how to win through product, price, promotion, and positioning strategies.
Product Leadership: Serve as the product expert with sales teams and customers, providing insights and guidance on solutions.
Lifecycle Management: Oversee the full product lifecycle from development to sunset, ensuring alignment with market needs.
Market Analysis: Conduct competitive analysis and define the market landscape to inform strategic decisions.
Innovation Partnership: Collaborate with R&D to drive new product innovation and enhancements.
Go-to-Market Execution: Lead GTM strategy including promotional planning, pricing strategy, and sales enablement.
Cross-Functional Leadership: Work closely with sales, marketing, supply chain, and operations to execute business plans.
MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS
An individual qualified for this job must have and maintain the following qualifications:
Bachelor s degree in Business, Marketing, Engineering, or related field; MBA preferred.
10+ years of experience in category management, sales, product management, and portfolio strategy.
Proven ability to lead cross-functional teams and drive business results.
Strong understanding of the oil and lubricants industry, especially in non-retail channels.
Excellent communication, analytical, and leadership skills.
Must demonstrate strong ownership with an entrepreneurial mind set, with the willingness to roll up your sleeves and get into the details. Must possess a strong bias for action.
Comfortable in ambiguity, both in context of leading and decision making. Comfortable with determining the right data to evaluate to be confident to make decisions to move forward without always having all the data that would be desired.
Enjoy working in a demanding environment, managing, and leading multiple priorities, and effectively leading a cross functional team towards tight timelines.
Effective communicator that can concisely deliver important updates with internal partners and comfortable communicating key elements of our value proposition to leadership at our most critical customers.
Must be self-motivated and willing to dive headfirst into your work daily, often stepping back to ensure we are prioritizing the most critical opportunities and deliverables.
You are curious about our customers and our business, always looking for innovative ideas and opportunities for growth. Brings a continuous improvement mindset to our team members and operations.
Salary range for this role is $120,000 - $135,000.
Regional Operations Manager
Business manager job in West Memphis, AR
Full job description
Regional Operations Manager - Logistics & Warehouse Services
Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required)
About Us
At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers.
Position Overview
The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams.
Key Responsibilities
Oversee and support operations across multiple warehouses, DCs, and client sites.
Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations.
Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues.
Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards.
Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels.
Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed.
Recruit, onboard, and train employees and site leadership.
Roll out operational initiatives, pilot programs, and process improvements across the region.
Promote a culture of accountability, teamwork, and continuous improvement.
Qualifications
Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred.
Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred.
Travel: Must be willing and able to travel 75%+ with weekly overnight stays.
Language: Bilingual (English/Spanish) strongly preferred.
Skills & Knowledge:
Strong leadership and team development capabilities.
Client-focused with excellent communication and problem-solving skills.
Knowledge of 3PL operations, inbound/outbound freight, and production unloading.
Proficient in Microsoft Office and warehouse productivity tools.
Familiar with OSHA standards and warehouse safety compliance.
Why Join Us?
At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service.
If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you.
Apply today and take the next step in your logistics leadership career with Precision.
Job Type: Full-time
Pay: From $84,000.00 per year
Work Location: Multi-State
Manager-Clinical Documentation Senior
Business manager job in Memphis, TN
Clinical Documentation Manager
The Clinical Documentation Manager assists in the development of operational framework focused on scalable and repeatable best practices as it relates to Risk Adjustment. This position supports and aligns planning to ensure the key strategic activities aimed at HCC/RAF management for Value-Based Care is delivered and executed at the clinic level. Expert in reviewing, assigning and validating ICD-10-CM codes for diagnoses performed by physicians and other qualified healthcare providers. Ensures diagnostic coding accuracy and compliance for each Plan's member. The Clinical Documentation Manager will coordinate work in clinics to provide support and education to all market leaders, Providers and clinic staff. This position identifies, develops and implements simplification and automation to improve HCC/RAF initiatives. The Clinical Documentation Manager will also act as a facilitator, leader, mentor and change agent. Travel is required throughout the region.
Duties:
Review clinical documentation and assign accurate diagnosis codes according to guidelines and project
Review medical documents such as surgical reports, medical visits, and diagnostic reports in order to create educational strategies to ensure correct diagnosis code assignment by the provider.
Perform Clinical Chart Audits for proper HCC documentation on an ongoing basis.
Extracts data from practice EMR or network database to identify HCC documentation and care gap opportunities to assess positive and negative changes in quality scores month over month.
Reviews registries with PCPs and/or key office staff to identify care gaps and opportunities for outreach, HCC documentation and/or care gap closure.
Be able to identify opportunities in diagnosis coding, clinical documentation and billing within the provider's day-to-day operations.
Collaborate with and support primary care providers and practice support staff to improve population health performance and achieve quality incentives related to managed care contracts by managing and organizing data, engaging patients, and optimizing workflow, with the goal of optimizing our patients' health and wellbeing.
Facilitates and assists with outreach to patients via phone calls, mail or electronic messaging, to schedule appointments, screenings, and preventive tests.
Educate practitioners/clinical staff and provide ongoing clinical guidance related to the Risk Adjustment process.
Maintains a log of audits and education performed of diagnosis/HCC gaps.
Prepares and submits a monthly report of activities performed during payer meetings.
Core Competencies:
Understands the CMS-HCC (Hierarchical Condition Category) Risk Adjustment Model and ICD-9/10 guidelines.
Extensive background in supporting risk adjustment management activities and clinical informatics
Experience with Risk Adjustment Data Validation
Demonstrate the ability to teach and evaluate clinical staff as it relates to HCC/RAF management at the clinic level.
Maintain compliance with AAPC coding standards and CMS Risk Adjustment guidelines.
Remains current on CMS rules and guidelines.
Minimum Required
Preferred / Desired
Experience
5 years of general healthcare experience
3 years of clinical coding experience with strong attention to detail and a high level of accuracy.
Education
Registered Nurse and/or AAPC Certified Professional Coder (CPC) and Certified Risk Adjustment Coder (CRC)
Bachelor's Degree in Nursing (8 or more years of additional experience beyond the required years of experience may be substituted in lieu of a bachelor's degree.
Training
Certified Risk Adjustment Coder (CRC) certification or proof that certification has been obtained within 6 months of start date from the American Academy of Professional Coders.
Special Skills
MS Office Suite, moderate to advanced EXCEL and PowerPoint skills.
Knowledge of audiovisual equipment set up.
Licensure
AAPC Certified Professional Coder (CPC) and Certified Risk Adjustment Coder (CRC)
or if current RN license in good standing, must be a Certified Risk Adjustment Coder (CRC)
Ability to work a flexible work schedule and travel to all assigned BMG clinics.
Auto-ApplyBusiness Risk and Controls Manager
Business manager job in Memphis, TN
The Business Risk and Controls Manager supports the Marketing and Product Management organization. This role sits in the first line of defense and is responsible for managing the risk and control framework for product and marketing within the bank. This role involves identifying, assessing, and mitigating operational, compliance, and strategic risks to ensure the bank's safety, soundness, and adherence to all regulatory requirements. The role works directly with the second line of defense risk management and third lines of defense (risk management and internal audit) to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting.
**Job Responsibilities:**
+ **Risk Management and Controls**
+ Lead the identification and assessment of risks related to the product life cycle, including new product development, process changes, and strategic initiatives.
+ Design, implement, and monitor internal controls to mitigate identified risks effectively.
+ Conduct regular risk and control self-assessments (RCSAs) to ensure proper coverage and alignment with the bank's risk appetite.
+ Oversee the tracking and remediation of risk issues, control gaps, and deficiencies.
+ Analyze root causes of risk events and losses and implement corrective actions to prevent recurrence.
+ **Policy and Governance**
+ Provide risk advisory and guidance to business process owners, ensuring adherence to enterprise risk frameworks and policies.
+ Serve as the primary point of contact for audits, regulatory exams, and internal testing, coordinating with stakeholders to provide timely and accurate information.
+ Develop and maintain robust documentation for policies, procedures, and control processes.
+ Contribute to the bank's overall risk culture by providing training and ongoing education to business unit partners.
+ **Monitoring and Reporting**
+ Develop key risk indicators (KRIs) and monitor performance against established thresholds.
+ Prepare and present regular risk reports to management and governance committees, detailing the business unit's risk profile, emerging risks, and control effectiveness.
+ Monitor business unit activities to ensure ongoing compliance with applicable laws, regulations, and internal standards.
**Required Qualifications/Knowledge, Skills, and Abilities:**
+ Bachelor's degree and 6 or more years of operational and enterprise risk management experience in a first or second line of defense capacity.
+ Experience leading teams through change by creating a compelling vision for transformation.
+ Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives.
+ Proficient at collaborating across business units and lines of defense and working with stakeholders to resolve complex issues.
+ Experience managing enterprise and operational risk programs at a large financial institution.
+ Experience interacting with federal banking regulators including preparing for exams, presenting materials, and articulating the business unit's risk management roadmap.
+ Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes.
+ Proficiency at assessing current processes with an eye towards efficiency and automation.
+ Strong oral and written communication skills with ability to communicate at all levels of an organization.
+ Proven ability at collaborating across the enterprise to solve complex challenges.
+ Demonstrated ability to influence change across the organization.
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Senior Manager
Business manager job in Southaven, MS
Job Details Experienced Memphis, TN - Memphis, TN Full Time $70000.00 - $75000.00 Salary/year DayJob Description
Community Manager
Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.
The Community Manager should have excellent leadership skills and maintain exemplary communication with residents, property owners, and vendors alike. They should respond to inquiries or concerns in a prompt and courteous manner. The Community Manager position will be responsible for maintaining the physical assets and enhancing the financial performance of the community, creating an attractive, welcoming, desirable and safe community that embraces all qualified applicants, leads a diverse staff, ensuring adequate training and professional growth opportunities for all personnel, as well as general property administration.
Responsibilities:
Assists Future residents with finding the perfect apartment to call home
Provide a positive and genuine experience to all current and future residents
Using strategic consultative selling skills to achieve 100% Community Occupancy
Use high level communication skills when dealing with current and future resident
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
Manage annual budgets alongside Regional Property Manager
Approves all Residential Lease Contracts and Vendor related contracts
Expert in using marketing techniques and social media to promote community and its events
Strong ability to mediate and assess current and future resident feedback
Assists with resident retention activities
Scheduling and following up with progress of maintenance work orders, future move ins, capital projects and all aspects of the community.
Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Comply with expectations as demonstrated in the Employee Handbook.
Requirements and Core Values
Requirements
Minimum of 1-2 years on-site as a Community Manager highly preferred.
Experience in accounting and PMS systems.
RealPage experience is preferred.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Manage annual budgets alongside Regional Property Manager.
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
Competence in Microsoft Suite and Property Management Software strongly preferred.
Participate in training to comply with new or existing Fair Housing laws.
Present self in a neat, clean, and professional manner in the workplace.
Ability to work weekends and evenings as needed.
Comply with expectations as demonstrated in the Employee Handbook.
RR Living Values
Be Your Best. Do Your Best
We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.
Honesty, Integrity, and an Unwavering Commitment to Excellence
Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.
Empowered Associates, Obsessively Purpose-Driven and Stronger Together
Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.
The Magic is in the Details
Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.
Passion and Care Defines Our Team
Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.
Manager-Reimbursement Senior
Business manager job in Memphis, TN
Assist in operational oversight for the government programs reporting reimbursement function. Responsibilities Helps oversee the filing of annual Medicare, Medicaid, and Tricare cost reports along with all audits, surveys, and appeals related to such reports.
Enhances the cost report process to ensure compliant, accurate, and timely reporting of such reports by documenting processes/steps taken to file reports and updates as weaknesses/strengths are found.
Assists 3rd party consultants in specified payment areas related to the government reimbursement reporting function.
Ensures 3rd party balance sheet accounts for all entities with costs reporting generated settlements, are maintained and calculates/recommends reserves as needed.
Calculates and assimilates appeals requested so as to determine cost/benefit analysis of pursuing with regard to the identified issues.
Reviews all Medicare Reimbursement Rates as they arise, assimilates Pricers, and submits information to BOC team for updates in patient accounting system.
Reviews year-end calculated estimates are well documented.
Assists in quantifying reimbursement projections during budget season.
Performs Other Duties as Assigned.
Specifications
Experience
Minimum Required
8+ years finance leadership with solid background of government reimbursement reporting processes.
Experience in large hospital and/or healthcare system.
Preferred/Desired
Education
Minimum Required
BS in Finance, Business or related field
Preferred/Desired
Master's degree and/or CPA
Training
Minimum Required
Comprehensive knowledge of all government reimbursement-related regulations of Medicare and Medicaid.
Preferred/Desired
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Store Manager
Business manager job in Olive Branch, MS
Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.
Key Responsibilities:
15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community
20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements
20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes
Direct Manager/Direct Reports:
Position Reports to District Manager
Position has 4-9 Direct reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
At least 3 years prior merchandising and/or operational experience
At least 3 years leadership experience, preferably big box retail
Must be legally permitted to work in the United States
Ability to work a flexible, minimum 55 hour weekly schedule
At least 2 years prior merchandising and/or operational experience
At least 2 years leadership experience, preferably retail
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
No additional education
Minimum Years of Work Experience:
2
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Ability to interpret sales reporting documents
Experience in leveraging sales and profit opportunities through shrink management and safety performance
Business Risk and Controls Manager
Business manager job in Memphis, TN
The Business Risk and Controls Manager supports the Marketing and Product Management organization. This role sits in the first line of defense and is responsible for managing the risk and control framework for product and marketing within the bank. This role involves identifying, assessing, and mitigating operational, compliance, and strategic risks to ensure the bank's safety, soundness, and adherence to all regulatory requirements. The role works directly with the second line of defense risk management and third lines of defense (risk management and internal audit) to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting.
Job Responsibilities:
* Risk Management and Controls
* Lead the identification and assessment of risks related to the product life cycle, including new product development, process changes, and strategic initiatives.
* Design, implement, and monitor internal controls to mitigate identified risks effectively.
* Conduct regular risk and control self-assessments (RCSAs) to ensure proper coverage and alignment with the bank's risk appetite.
* Oversee the tracking and remediation of risk issues, control gaps, and deficiencies.
* Analyze root causes of risk events and losses and implement corrective actions to prevent recurrence.
* Policy and Governance
* Provide risk advisory and guidance to business process owners, ensuring adherence to enterprise risk frameworks and policies.
* Serve as the primary point of contact for audits, regulatory exams, and internal testing, coordinating with stakeholders to provide timely and accurate information.
* Develop and maintain robust documentation for policies, procedures, and control processes.
* Contribute to the bank's overall risk culture by providing training and ongoing education to business unit partners.
* Monitoring and Reporting
* Develop key risk indicators (KRIs) and monitor performance against established thresholds.
* Prepare and present regular risk reports to management and governance committees, detailing the business unit's risk profile, emerging risks, and control effectiveness.
* Monitor business unit activities to ensure ongoing compliance with applicable laws, regulations, and internal standards.
Required Qualifications/Knowledge, Skills, and Abilities:
* Bachelor's degree and 6 or more years of operational and enterprise risk management experience in a first or second line of defense capacity.
* Experience leading teams through change by creating a compelling vision for transformation.
* Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives.
* Proficient at collaborating across business units and lines of defense and working with stakeholders to resolve complex issues.
* Experience managing enterprise and operational risk programs at a large financial institution.
* Experience interacting with federal banking regulators including preparing for exams, presenting materials, and articulating the business unit's risk management roadmap.
* Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes.
* Proficiency at assessing current processes with an eye towards efficiency and automation.
* Strong oral and written communication skills with ability to communicate at all levels of an organization.
* Proven ability at collaborating across the enterprise to solve complex challenges.
* Demonstrated ability to influence change across the organization.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
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