Business office assistant resume examples for 2025

Build a better business office assistant resume with Zippi, your AI resume builder robot.

Create my resume See all templates

Updated March 26, 2025

6 min read

All resume examples

Business office assistant resume

Thomas Thompson

(630) 555-2675 | tthompson@example.com

Metairie, LA | 63453 W. First Ln. - 30588

Work experience

2017 - Present
Business Office Assistant, Jefferson Parish - Metairie, LA
- Determine eligibility for the youth program and enroll them, if eligible, into the LAVOS computer system.
- Keyed and Verified information from cash batches into collections database and batch list database.
- Design and implemented an Microsoft Access Recruitment Tracking database for Employment and Development Department.
- Developed daily reports, issued purchase orders and coordinated supply ordering.
2013 - 2017
Office Receptionist, D-R SERVICES - Metairie, LA
- Diagnose and troubleshoot issues with Windows, Mac OS X and Office 365.
- Assisted with patient care; took patient vitals and performed EKG's
- make sure they paid copay Accomplishments Meeting others, better communication.
2003 - 2013
Physical Therapist, Con-Way - Conway, AR
- Improved overall productivity of the facility.
- Provided supervision and task delegation for two Physical Therapist Assistants and equipped them with information necessary to provide quality patient care.
- Sole Occupational Therapist at facility, who supervises two Cotad.

Skills

Data Input
Health Care
Sports Medicine
Per Diem
Medical Supplies
Treatment Plans
Patient Care
Rehab
Special Projects
Cold Packs

Education

Master's Degree, Physical Therapy (2002 - 2003)
University of Central Arkansas
Conway,
Bachelor's Degree, Psychology (1999 - 2002)
University of Illinois at Chicago
Chicago,

Business office assistant resume

Nathan Rose

(650) 555-5260 | nrose@example.com

Laurel, MD | 93193 E. Park Rd. - 85535

Work experience

2018 - Present
Business Office Assistant, CarMax - Laurel, MD
- Prepare paperwork Provide great quality customer service Handling with the DMV Dealing with Arizona and out of state titles
- Reviewed paperwork at the end of the day to ensure all supplemental documents had been filed.
2017 - 2018
Secretary Office Clerk, RCRMC - San Bernardino, CA
- Respond to routine telephone calls, or lobby visits by clients reporting changes of circumstances.
- Create charts for discharge patients, print labels, retrieve medical records number and check out charts to corresponding location.
- Managed office documentation in Microsoft Word, Excel and PowerPoint.
- Billed insurance companies and patients while keeping record of all payments.
- Created PowerPoint presentations for organization meetings.
2015 - 2017
Office Receptionist, Western Dental Services - San Bernardino, CA
- Delivered excellent customer service while answering phone calls and greeting patients.
- Maintained high volume telephone communication averaging 15-20 correspondences an hour.
- Assist charge entry personnel in resolving complex CPT and ICD-9 coding issues.
- Check in/Check out Patients Billing Insurance Companies File medical charts Height/Weight/Blood Pressure Hemoglobin/Venipuncture/Vitals

Skills

Business Office
Customer Service
Data Input
Telephone Calls
Purchase Orders
Windows
Patient Payments
Background Checks
Office Functions
Medical Records

Education

Associate's Degree, Business (2013 - 2015)
California State University - San Bernardino
San Bernardino,

Business office assistant resume

Emily Allen

(880) 555-8499 | eallen@example.com

Huntington Beach, CA | 73689 S. Evergreen Rd. - 83440

Work experience

2019 - Present
Business Office Assistant, Boeing - Huntington Beach, CA
- Make all travel arrangements and reconcile all expenses per policy.
- Created electronic requisitions and purchase orders.
- Escorted government and corporate officials to staff members' offices and provided hospitality service arrangements.
- Prepare extensive, complex PowerPoint presentations from submissions by multiple parties, departments and divisions.
- Assist in creating presentations and reports using Word, Excel, PowerPoint and Visio Prepare documentation, records for distribution.
2018 - 2019
Secretary Office Clerk, Express Services - Springfield, MO
- Maintained effective, timely, and helpful communication with a variety of community members.
- Obtained scanned records and uploaded them into the database.
- Managed and maintained all medical and case records for client files Reserched information pertaining to suits Filing, faxing, and photocopying
- Maintain OSHA logs and process Workers Compensation claims Type, file, order office supplies, and assist with customer service issues
2017 - 2018
Business Internship, Sms Holdings - Newport, KY
- Received and screened a high volume of internal and external communications, including email and mail.
- Worked administration, answering phones, data entry, human resources, client services.
- Establish and build relationships with contacts with in assigned account base (CRM and ADP).
- Created Project Management template to resolve 30 action items for release of 10 projects.

Skills

Scheduling Appointments
Data Analysis
Project Management
Bank Deposits
Business Office
Telephone Calls
Phone Calls
Business Partners
Communication
Market Research

Education

Bachelor's Degree, Business (2014 - 2017)
Miami Dade College
Miami,

Business office assistant resume

Stephanie Clark

(520) 555-6197 | sclark@example.com

Chicago, IL | 13828 W. Cedar Rd. - 54177

Work experience

2018 - Present
Business Office Assistant, Roosevelt Ind School District - Chicago, IL
- Experienced with the ability to handle a variety of customer service and administrative tasks.
- Develop volunteer database and maintain client interaction.
- Assist residents with daily hygieneAssist business office manager with answering phone/ filing paperwork/etc..Maintain safe environment for residents
- Post cash for all commercial and government payers Supervised receptionist, date entry team and medical records personal
2011 - 2018
General Office Clerk, Kelly Services - Chicago, IL
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Operated laser Printers, answered phones, operated several computer systems.
- Worked as front desk O.A answering incoming calls, greeting patients, scheduling appointments, etc.
- Enter shipment information into computer systems accurately; scanning, processing, and filing paperwork.
2010 - 2011
Mailroom Clerk, Kelly Services - Chicago, IL
- Performed some data entry activities.
- Maintained conference rooms and set up catering rooms at Lockett Martin,
- Operate postage meters and copiers.
- Update and maintain a detailed and organized sorting system and mailroom database, performing regular name and location updates.
- Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.

Skills

Fax Machines
Greeting Visitors
Insurance Companies
DHL
Communication
Powerpoint
Phone Calls
Time-Sensitive Material
Storage Areas
Service Calls

Education

High School Diploma, (2010 - 2010)
,

Business office assistant resume

Alexander Freeman

(290) 555-7627 | afreeman@example.com

Springfield, IL | 98700 E. Oak Rd. - 41991

Work experience

2020 - Present
Business Office Assistant, Express Services - Springfield, IL
- Enjoyed recruiting, scheduling appointments, and assisting with interviews throughout the duration of time spent in the position.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Ensured payroll was properly distributed.
2018 - 2020
Business Office Assistant, D-R SERVICES - Chicago, IL
- Contacted patients regarding unpaid accounts Located, checked in and pulled medical records for appointments and incomplete patients charts.
- Participated and worked in a collaborative manner to assist in the timely and accurate submission of billing and payroll.
2017 - 2018
Business Internship, Allstate - Chicago, IL
- Assist in preparation of project management and status reporting.
- Created dashboards and reports for process owners and functional area leaders to inform decision-making and improve performance using Tableau.
- Project management covering full project life cycle.
- Provided security administration, comprehensive data management and system controls & procedures for critical applications within MetLife Investments.

Skills

Payroll
Taking Messages
Financial Statements
Scheduling Appointments
Personnel Files
Communication
Human Resources
BOA
Patient Accounts
Product Development

Education

Bachelor's Degree, Finance (2014 - 2017)
University of Illinois at Chicago
Chicago,

Business office associate resume

Andrew Olson

Business Office Associate

(630) 555-7800 | aolson@example.com

Washington, DC | 7777 N. Maple Rd. - 44711

Work experience

2018 - Present
Business Office Associate, George Washington University - Washington, DC
- Finalized and explained sales paperwork with customers.
- Handled secondary claims as well as follow-up on secondary claims by calling the insurance companies and gathering information for collection leads.
2016 - 2018
Chiropractic Assistant/Office Manager, The Washington Hospital - Washington, DC
- Assisted doctor's and high officials outside of the organization with highly sensitive medical documents related to personal and patient care.
- Scanned incoming medical documentation & faxes into patient's electronic medical records.
2016 - 2016
Courtesy Clerk (Part-Time), Safeway - Washington, DC
- Worked in customer service Stocked the store shelves Performed various janitorial work
- Retrieved shopping carts and baskets and place them in a more convenient area for customer use.
- Worked in the cash office to maintain drawers for all of the cashiers and customer service desk.

Skills

Insurance Companies
Phone Calls
Wal-Mart
Patient Care
EOB
Human Resources
Payroll
Customer Service
Sales Goals
Patient Referrals

Education

Certificate, Criminal Justice (2015 - 2016)
Strayer University
Washington,

How to write a business office assistant resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in business office assistant-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some business office assistant interviews.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

Upload a resume

(File formats: .pdf, .doc, .docx)

List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some business office assistant interviews.

Here are example skills to include in your “Area of Expertise” on a business office assistant resume:

Patients
Customer Service
Data Entry
Payroll Processing
Patient Appointments
Compassion
Financial Aid
Insurance Verification
Medical Billing
Patient Payments

Human Resources
Front Desk
Office Equipment
Purchase Orders
Administrative Tasks
Patient Care
Bank Deposits
Office Operations
Scheduling Appointments
Student Accounts

Accounts Receivables
Insurance Claims
Insurance Billing
Patient Accounts
Word Processing
Patient Demographics
Computer System
Insurance Coverage
Financial Reports
Hippa

You can let Zippi customize your resume.

Upload a resume

(File formats: .pdf, .doc, .docx)

How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the business office assistant.

How to write business office assistant experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are effective examples from business office assistant resumes:

Work history example #1

Business Office Assistant

ManpowerGroup

Maintained and updated files, mailing and database systems.
Maintained lobby, copy room, and lunchroom clean and running at all times.
Cleared any blocking issue that might prevent Payroll to be done on time.
Performed data entry and address verification through computer database.
Processed Payroll for over 200 employees on a weekly basis.

Work history example #2

Business Office Assistant

H&R Block

Filed and tracked customer records Entered all customer data into tax database
Processed personal references, helped fill job orders, and dispersed payroll checks.
Designed effective PowerPoint presentations/handouts, working closely with senior management.
Assisted accounts payable and accounts receivable with database encoding to validate inventory.
Maintained excellent communication and support for clients.

Work history example #3

Office Clerical Assistant

San Diego County Credit Union

Provided entry and exit security for the local office of an international telecommunications firm.
Assisted the HR department in payroll, paycheck distribution, and Benefits/401K Enrollment.
Established and maintained the Reuters Southeast Asia s official Twitter account.
Calculated and processed payroll for all employees.
Assisted in Static IP/Mac Address replacement project to give same Firewall rules to users on migrated Windows 7 desktop.

Work history example #4

Business Office Assistant

City of Lynchburg

Utilized Microsoft Office (Word, PowerPoint, and Excel) when keying in medical information for employees.
Serviced 15+ schools as the primary contact for addressing inquiries regarding tax information, payroll deductions and insurance policy costs.
Assisted Payroll Clerk with collection and correction of time sheets for all locations.
Demonstrated excellent customer service by providing immediate response to client requests and thorough analysis of potential environmental threats.
Maintained payroll for 150 employees.

You can let Zippi customize your resume.

Upload a resume

(File formats: .pdf, .doc, .docx)

Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Master's Degree in physical therapy

University of Central Arkansas, Conway, AR

2002 - 2003

Associate's Degree in business

California State University - San Bernardino, San Bernardino, CA

2013 - 2015

Highlight your business office assistant certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your business office assistant resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Certified Medical Administrative Assistant (CMAA)
Certified Professional - Human Resource (IPMA-CP)
Certified Management Accountant (CMA)
Certified Medical Office Manager (CMOM)
Dental Assistant (RDA)
Certified Medical Interpreter - Spanish (CMI)

Updated March 26, 2025

Browse office and administrative jobs