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Become A Business Office Associate

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Working As A Business Office Associate

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $44,000

    Average Salary

What Does A Business Office Associate Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Business Office Associate

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Business Office Associate Career Paths

Business Office Associate
Billing Specialist Accounts Receivable Specialist Accountant
Accountant And Office Manager
6 Yearsyrs
Title Clerk Accounts Payable Clerk Accounts Receivable Specialist
Accounts Receivable Supervisor
5 Yearsyrs
Billing Specialist Specialist Account Manager
Business Development Manager
9 Yearsyrs
Business Office Manager Business Manager Sales Manager
Business Owner
6 Yearsyrs
Account Manager Sales Consultant Finance Manager
Car Wash Manager
6 Yearsyrs
Assistant Business Office Manager Office Manager Property Manager
Communications Manager
6 Yearsyrs
Account Manager Underwriter Credit Officer
Credit Administration Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
6 Yearsyrs
Accounts Payable Clerk Specialist Direct Support Professional
Home Manager
5 Yearsyrs
Assistant Business Office Manager Business Office Manager Business Manager
Human Resources Manager
7 Yearsyrs
Office Manager General Manager
Operations Director
9 Yearsyrs
Accounts Payable Clerk Legal Assistant Paralegal
Paralegal/Office Manager
5 Yearsyrs
Business Office Manager Human Resources Manager General Manager
Regional Operation Manager
9 Yearsyrs
Title Clerk Office Manager Sales Consultant
Sales Manager
5 Yearsyrs
Account Representative Account Manager Account Executive
Sales/Marketing
5 Yearsyrs
Medical Assistant Registered Nurse Team Leader
Senior Team Lead
5 Yearsyrs
Sales Consultant Security Officer Technician
Service Manager
6 Yearsyrs
Sales Consultant Sales Manager Operations Manager
Site Manager
7 Yearsyrs
Account Representative Account Executive Assistant Vice President
Vice President
6 Yearsyrs
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Do you work as a Business Office Associate?

Business Office Associate Demographics

Gender

Female

78.7%

Male

18.7%

Unknown

2.7%
Ethnicity

White

57.6%

Hispanic or Latino

17.1%

Black or African American

14.6%

Asian

7.3%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

60.5%

French

10.5%

Italian

7.9%

German

5.3%

Japanese

2.6%

Urdu

2.6%

Dari

2.6%

Tagalog

2.6%

Hmong

2.6%

Arabic

2.6%
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Business Office Associate Education

Schools

Midlands Technical College

17.4%

University of Phoenix

11.1%

Kennesaw State University

6.9%

Liberty University

6.9%

Strayer University

6.3%

University of Maryland - University College

4.9%

University of Houston

4.9%

Florida International University

4.9%

University of South Florida

4.2%

Middle Tennessee State University

3.5%

Monroe Community College

3.5%

University of Central Florida

3.5%

University of Nevada - Las Vegas

2.8%

Virginia Commonwealth University

2.8%

Webster University

2.8%

Texas State University

2.8%

James Madison University

2.8%

Palm Beach State College

2.8%

Howard University

2.8%

Tougaloo College

2.8%
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Majors

Business

32.3%

Accounting

9.1%

Health Care Administration

8.2%

Psychology

6.3%

Management

5.1%

Criminal Justice

4.0%

Medical Assisting Services

4.0%

General Studies

3.8%

Communication

3.6%

Liberal Arts

3.0%

Nursing

2.5%

Human Resources Management

2.5%

Marketing

2.5%

Computer Science

2.3%

Biology

2.3%

Finance

1.9%

Social Work

1.7%

Graphic Design

1.7%

Elementary Education

1.5%

Legal Support Services

1.5%
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Degrees

Bachelors

37.9%

Other

26.1%

Associate

16.0%

Masters

12.3%

Certificate

5.4%

Diploma

1.1%

Doctorate

0.7%

License

0.6%
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Top Skills for A Business Office Associate

  1. Customer S Vehicle
  2. Customer Service
  3. Prepare DMV
You can check out examples of real life uses of top skills on resumes here:
  • Reviewed and processed documents associated with customer s vehicle purchases and appraisals.
  • Provide customer service by greeting customers, balancing overflow traffic, listening and answering customer questions and explaining paperwork process.
  • Prepare DMV documents interacting with Sale Consultants to ensure that customer have proper registration and tags when departing from the store.
  • Trained new Business Office Associates and assumed supervisor responsibilities.
  • Handle accounts payable functions, tendering cash transactions, prepare bank deposits and daily reports, as well as monthly reports.

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Top Business Office Associate Employers

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Business Office Associate Videos

Leon's Front Office Associate Job

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