A Business Office Associate is responsible for a varied number of tasks, both clerical and more complex, and they must aid their colleagues in their work. They often greet and help business patrons as necessary, answer phones and emails, and assist in financial transactions.
They may have other duties, too, such as handling paperwork, creating and maintaining records and databases, taking minutes, conducting research, helping with setting up and rolling out payrolls. They are also responsible for assisting new employees, including providing guidance and training to them as needed, answering customer inquiries and walking them through contracts and other processes, and generally completing any tasks that come up.
Generally, a person seeking work in this position needs to have a high school diploma or a GED and previous experience working in an office setting or in a similar position. A university degree might be advantageous. Good interpersonal and organizational skills are also necessary, as well as computer literacy and communication skills. On average, a Business Office Associate earns $21.51 an hour.