How to hire a business office associate

How to hire a business office associate, step by step

Here's a step-by-step business office associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business office associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business office associate
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your business office associate job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a business office associate for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A business office associate's background is also an important factor in determining whether they'll be a good fit for the position. For example, business office associates from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of business office associates and their corresponding salaries.

   Type of Business Office Associate	Description	Hourly rate
   Business Office Associate	General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.	$9-20
   Secretary	Secretaries are employees who are responsible for many of the administrative needs of the office. They are usually assigned to executives or to a specific department... Show more	$12-24
   Administrator Secretary	Administrator secretaries are assistants to managers or higher officers in charge of administrative tasks. Their responsibilities include liaising with an organization's internal departments and in communicating with the general public... Show more	$12-22

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Multi-Line Phone System
   • Vehicle Sales
   • Patients
   • Bank Deposits
   • Payable Functions
   • Cash Management
   • Customer Service
   • Paperwork Process
   • Data Entry
   • Insurance Verification
   • Patient Accounts
   • Office Liaison
   • CPT
   • Customer S Vehicle

   Check all skills

   Responsibilities:

   • Limit medical office training, that includes medical terminology, ICD-9, CPT coding & manage care insurance plans.
   • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
   • Provide excellent customer service skills and professional telephone conduct with patients, physician clients and insurance company representatives.
   • Work physician practices' A/R.
   • Utilize ADP to process and validate payroll data.
   • Complete a/r & a/p duties along with payroll.

3. Make a budget

   Including a salary range in your business office associate job description is a great way to entice the best and brightest candidates. A business office associate salary can vary based on several factors:

   • Location. For example, business office associates' average salary in new mexico is 50% less than in massachusetts.
   • Seniority. Entry-level business office associates earn 52% less than senior-level business office associates.
   • Certifications. A business office associate with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a business office associate's salary.

   Average business office associate salary

   $14.24hourly

   $29,629 yearly

   ---

   Entry-level business office associate salary

   $20,000 yearly salary

   Updated January 23, 2026

4. Writing a business office associate job description

   A business office associate job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a business office associate job description:

   Business office associate job description example

   indi GO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indi GO Auto Group is an industry thought leader representing 24 timelessly modern franchised dealerships in seven US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, St. Louis, MO, and most recently Redwood City, CA.
   
   indi GO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, McLaren, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indi GO is proud to represent the best in luxury automotive brands as well the best people - come and join us today!
   What we are looking for:
   
   indi GO Auto Group is seeking a full-time Business Office Associate to join our Porsche St. Louis team. This is a great opportunity to work for an exciting company in a fast-paced environment.
   
   This is what we offer:
   Opportunity to work in a cohesive and supportive team environment Brand new, state-of-the-art facilities and equipment Opportunity for advancement in a growing company Comprehensive insurance plans 401(k) plus match
   Here is what an ordinary day of work may look like:
   Supervise the daily flow of accounting data from the operational departments Produce accurate monthly reports Reconcile bank accounts and balance sheet account Supervise and approve the purchasing of office supplies, forms, and other supplies required by the office and operating departments at the lowest cost Ensure office staff receives proper training Review and control general ledger Confirm that all manufacturer accounts including warranty claims, rebates, interest, protection, and co-op advertising accounts are accurate. Prepare sales commission/chargeback detail reports.
   This opportunity is for you if you have:
   Minimum of 1-3 years of automotive accounting experience Previous CDK experience required Associates Degree in Accounting and/or an equal amount of experience Positive attitude Willing to submit to a drug test and criminal background check Ability to communicate both verbally and with written documentation Must have a valid driver's license Maintain professional appearance and demeanor at all times
   
   This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.
   
   indi GO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.

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5. Post your job

   There are various strategies that you can use to find the right business office associate for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your business office associate job on Zippia to find and recruit business office associate candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting business office associates requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business office associate

   Once you've found the business office associate candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new business office associate first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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