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What is a business office manager and how to become one

Updated January 8, 2025
4 min read
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Have you ever been inside an office that made you admire how efficiently everything is run? It might have been a company that was able to process your request as soon as possible. Or maybe a company with spotless and pristine office facilities. What we often take for granted is the effort the administrative team puts in to make these efficiencies possible inside the workplace. This team is usually led by the business office manager.

Business office managers are considered administrative heroes. They create policies, ensure that there will be no shortage of office supplies, and take care of vendor relationships. All of these are important in ensuring the efficiency of daily office operations. Business office managers are usually in a senior role and are part of the management team.

If you are the type of person who likes to find the best way to go about things, this tract might be for you! Just remember, you also need to form great relationships with your colleagues and with external suppliers.

ScoreBusiness Office ManagerUS Average
Salary
4.8

Avg. Salary $61,217

Avg. Salary $59,228

Stability level
8.0

Growth rate 7%

Growth rate 0.3%

Diversity
2.1
Race

American Indian and Alaska Native 0.49%

Asian 4.39%

Black or African American 10.33%

Hispanic or Latino 14.20%

Unknown 4.34%

White 66.24%

Gender

female 85.37%

male 14.63%

Age - 51
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 51
Stress level
8.0

Stress level is high

7.1 - high

Complexity level
8.1

Complexity level is challenging

7 - challenging

Work life balance
6.0

Work life balance is fair

6.4 - fair

Business office manager career paths

Key steps to become a business office manager

  1. Explore business office manager education requirements

    Most common business office manager degrees

    Bachelor's

    47.9 %

    Associate

    25.9 %

    High School Diploma

    10.0 %
  2. Start to develop specific business office manager skills

    SkillsPercentages
    Patients11.28%
    Customer Service7.22%
    Payroll Processing6.65%
    Medicare6.35%
    Medicaid6.35%
  3. Complete relevant business office manager training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New business office managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a business office manager based on U.S. Bureau of Labor Statistics data and data from real business office manager resumes.
  4. Gain additional business office manager certifications

    Business office manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific business office manager certification, having one may help you stand out relative to other applicants.

    The most common certifications for business office managers include Certified Professional - Human Resource (IPMA-CP) and Certified Management Accountant (CMA).

    More About Certifications
  5. Research business office manager duties and responsibilities

    • Perform in-house census daily, manage RFMS accounts for residents, and maintain resident files.
    • Manage a wide and vary range of planning, organizing, and directing the operations of this large CPA firm.
    • Manage a staff to insure claims are correctly code and bill to third-party payers, following ICD and CPT coding guidelines.
    • Perform CPT-4 and ICD-9 coding; leverage coding expertise to ensure accuracy, maintain proper records and achieve compliance with standards.
  6. Prepare your business office manager resume

    When your background is strong enough, you can start writing your business office manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a business office manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable business office manager resume templates

    Build a professional business office manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your business office manager resume.
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    Business Office Manager Resume
  7. Apply for business office manager jobs

    Now it's time to start searching for a business office manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first business office manager job

Zippi

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Average business office manager salary

The average business office manager salary in the United States is $61,217 per year or $29 per hour. Business office manager salaries range between $45,000 and $82,000 per year.

Average business office manager salary
$61,217 Yearly
$29.43 hourly

What am I worth?

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How do business office managers rate their job?

-/5

5 stars

4 stars

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1 star

Business office manager reviews

profile
A zippia user wrote a review on Aug 2020
Pros

Being able to motivate administrative personnel to do their jobs well and meet deadlines.

Cons

Having to reprimand personnel when duties are neglected.


profile
A zippia user wrote a review on Oct 2019
Pros

diverse responsibilities, interfacing with all levels of professionals

Cons

nothing comes to mind


profile
A zippia user wrote a review on May 2019
Pros

I am able to stay organized and able to help other do there job correctly and ask questions when needed

Cons

People lacking an not doing what they are told to do and when they don't show up on time


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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