Business office manager job description

Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to a strong, positive culture is a significant part of how we achieve that industry leadership. When you walk through the front door of one of our communities, you can feel something special there. This atmosphere comes from a culture of personal, authentic human connection. We invite you to be part of a team where you are encouraged each day to slow down, see the value in every person, and build connections. As a Watermark associate, you will touch lives and create stories, but what you will receive far exceeds what you will give. As one of the Top 25 Best Workplaces for Aging Services by the Great Place to Work Institute, Watermark is committed to offering unique benefits like Dayforce Wallet to improve the lives of our associates. Dayforce Wallet enables our associates to access earnings "on the go" as wages are available, free of charge. Watermark is focused on keeping our communities healthy and our residents thriving through leading edge technology and well-being programs that benefit our entire Watermark family. Learn more Stay Safe. Be Well. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we honor each of them. Join a company that celebrates people, their stories, and their meaningful interactions-because every interaction matters.

This is an incredible opportunity for an experienced Accounts Receivable/Accounts Payable Manager. If you have 2-4 years' experience in finance in an Assisted Living setting, you just might be the right candidate.

We are seeking an outstanding professional to manage day to day financial operations in our senior housing community. The right candidate will be organized, hands on, team player with exceptional communication and time management skills and experienced in being fully responsible for the billing and collections process. You must also have a true passion for working with seniors.
If your experience and passion fit our criteria, we invite you to answer this ad.

Job Requirements


Degree in Accounting, Finance or related field 2-4 years' experience in a financial role in a Senior Housing Setting Excellent organizational skills Computer and systems literate Proven leader


What you will get from us:



Comprehensive orientation and onboarding program State of the art systems and tools Excellent benefits Great work environment

Watermark Retirement Communities, Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ - proudly embracing diversity in all of its manifestations.

Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means.

Why become a
Hospice Business Office Manager
with
Assured Hospice
& LHC Group?

We offer benefits including but not limited to:

Generous PTO - that you can use! Tuition Reimbursement Medical, dental, and vision packages available within 30 days 401K (plus company match) Promotion opportunities Continuing Education for non-clinical positions


LHC Group, Inc.
is a national provider of in-home healthcare services, with an emphasis on providing quality, value-based healthcare to patients in the comfort and privacy of their home.

A career with LHC Group means you will be empowered to provide the kind of service you can be proud of. Our emphasis on person-centered care affords the time and opportunity to make a real difference in people's lives every day.


Essential Functions



Enters agency patient billing data into the computer and transmits this information to the main office as according to the Billing Process and/or as directed on a daily basis. Maintains agency manuals, updates on-call book, updates and reviews contracts, assists Executive Director with all daily, weekly, monthly and annual reports on a regular basis. Assists in the ordering of medical supplies and office supplies as needed. Coordinates outgoing and incoming mail for agency on a daily basis. Reviews patient medical records for accuracy of information related to the Billing Process. Checks invoices for accuracy based on contractual reimbursement on a daily basis. Files patient information in the patient's medical record on a weekly basis. Assists in answering incoming phone calls on a daily basis. Assists the Executive Director (or Alternate) and/or Director of Clinical Services as needed in other agency processes and functions. Participates in the QAPI Plan and processes every two weeks. Maintains and submits payroll information for all Agency personnel in a timely manner on a daily basis. Oversees paperwork and processes for all new agency employees. This includes all new hire paperwork such as demographics and employment eligibility on an as needed basis. Completes assigned LHC Connect competencies monthly, and attends in-services as required. Inputs and maintains Agency personnel information on file for all employees on a daily basis.



Education & Experience



Formal Education: High School Diploma or equivalent


Experience Requirements


Three (3) years of management experience required.


Skill Requirements


Demonstrates organizational, written/composition skills, and verbal skills. Demonstrates typing skills, filing skills, and word processing skills (Microsoft Office Suite including Microsoft Word, Outlook, Excel, etc.) Demonstrates ability to work independently. Demonstrates strong process and people leadership abilities. Demonstrates strong financial management skills.


Skill Desired


A clinical background is preferred.


Equal Opportunity Employer - vets, disability.

Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required. If permitted by state law, the company will consider requests for religious or medical exemptions.

The following statements are intended to describe the general nature and level of work being performed and are not intended to be a complete list of all responsibilities, duties and skills required.
Responsible for the financial functions of the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the Business Office. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis.

• Monitors billing and collection activities to achieve 100% prior month revenue collections on a monthly basis

• Assures proper accounting procedures and controls are in place and followed.

• Analyzes collections on a monthly basis. Assesses level of bad debt reserves, reviews and recommends write-offs.

• Ensures procedures are followed to achieve an accurate and timely closing at month end.

• Ensures all required records are maintained and submitted, as appropriate, in an accurate and timely manner and in compliance with federal and state regulations.

• Oversees the processing of accounts payable.

ENTRY QUALIFICATIONS

• Minimum of three (3) years experience in third party billing / collections in a decentralized billing environment. At least one (1) year experience in a supervisory capacity required.

• Proficient in the use of a personal computer with various software packages

• Solid customer service skills

SUPERVISORY RESPONSIBILITIES

Supervises the Business Office staff and others for whom they are administratively or professionally responsible.

PHYSICAL DEMANDS AND ENVIRONMENT

Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects of 10 to 25 lbs. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

OTHER REQUIREMENTS

Participates in (or conducts) company-sponsored training to safeguard against improper use and disclosure of resident's protected health information. Monitors and ensures compliance with company policies, procedures and state and federal law. Agrees to adhere to and oversee communication of privacy guidelines relative to the confidentiality of residents' protected health information.