How To Become A Business Office Representative: What It Is and Career Path

What is a business office representative and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a business office representative. For example, did you know that they make an average of $15.04 an hour? That's $31,288 a year! Between 2018 and 2028, the career is expected to grow -5% and produce -130,800 job opportunities across the U.S.

ScoreBusiness Office RepresentativeUS Average

Salary

2.4

Avg. Salary $31,288

Avg. Salary $59,228

Stability level

6.6

Growth rate -5%

Growth rate 0.3%

Diversity

7.2

Race

American Indian and Alaska Native 1.14%

Asian 6.02%

Black or African American 12.41%

Hispanic or Latino 17.87%

Unknown 4.86%

White 57.70%

Gender

female 86.83%

male 13.17%

Age - 50

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50

Stress level

6.6

Stress level is high

7.1 - high

Complexity level

4.3

Complexity level is basic

7 - challenging

Work life balance

7.1

Work life balance is good

6.4 - fair

Key steps to become a business office representative

Explore business office representative education requirements

Most common business office representative degrees

Bachelor's

36.4 %

Associate

28.1 %

High School Diploma

17.9 %

Start to develop specific business office representative skills

Skills	Percentages
Patients	33.45%
Insurance Verification	11.62%
Insurance Benefits	8.24%
Customer Service	4.46%
Medicaid	3.15%

Complete relevant business office representative training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New business office representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a business office representative based on U.S. Bureau of Labor Statistics data and data from real business office representative resumes.

Research business office representative duties and responsibilities

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Negotiate insurance contract agreements, handle medical billing inquiries submit by patients, physicians and insurance providers.
Maintain strictest confidentiality: adheres to all HIPAA guidelines and regulations.
Process refunds for third party insurance companies; Medicare, Medicaid or government-assist programs and personal payments.

Prepare your business office representative resume

When your background is strong enough, you can start writing your business office representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a business office representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable business office representative resume templates

Build a professional business office representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your business office representative resume.

Apply for business office representative jobs

Now it's time to start searching for a business office representative job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do business office representatives rate their job?

-/5

5 stars

4 stars

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1 star

Business office representative reviews

A zippia user wrote a review on Jan 2020

Pros

Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.

Cons

There's nothing to dislike.

A zippia user wrote a review on May 2019