Business office specialist resume examples from 2026
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How to write a business office specialist resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in business office specialist-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some business office specialist interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a business office specialist resume:
- Patients
- Insurance Verification
- Customer Service
- Payroll
- Patient Registration
- Data Entry
- Billing Issues
- Insurance Claims
- PET
- Insurance Benefits
- Lab Reports
- Patient Care
- Physician Orders
- A/P
- Multi-Line Telephone
- Patient Accounts
- Medicaid
- CPT
- Phone Calls
- Front Desk
- HIPAA
- Patient Charts
- Computer System
- ICD-9
- Insurance Billing
- Medical Billing
- Appointment Scheduling
- Bank Deposits
- Insurance Coverage
- Patient Payments
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the business office specialist position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write business office specialist experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great business office specialist resumes:
Work history example #1
Work Study Student
University of California Press
- Cleaned and organized undergraduate organic chemistry laboratories after classes.
- Assisted District's Information Technology Department with troubleshooting and resolution of system; application or connectivity issues.
- Assisted office secretaries in proofreading, filing, delivering mail, and facilitating communication between departments.
- Processed student information and entered in into the database accordingly.
- Performed needs analysis to ensure that student FAFSAs have been filled out properly.
Work history example #2
Front Desk Office Assistant
State Farm
- Developed rapport with customers through effective and precise communication which helped to maintain customers and increase customer base through referrals.
- Enhanced communication between company and customer, fostering a sense of teamwork and collaboration.
- Processed estimating and claims paperwork.
- Created databases and spreadsheets to improve customer management and reporting accuracy.
- Verified vehicle locations and prepared paperwork for non-drive estimating process.
Work history example #3
Office Employee
Farmers Insurance
- Analyzed and developed training communication of the Casualty policy contracts for compliance and competitiveness in the marketplace.
- Supported the service department by entering and maintaining customer transaction history into company database.
- Complied with confidentiality; adhered to all HIPPA guidelines/ regulations.
- Determined claimants' benefit eligibility through evaluation of lost time days, payroll reports and physician disability forms.
- Provided general administrative support including correspondence preparation, maintaining databases, and customer contact information.
Work history example #4
Business Office Specialist
CarMax
- Provided support to other business areas through proper implementation of all paperwork transactions.
- Processed registration and tag paperwork.
- Collected and transcribed data to complete accurate paperwork.
- Processed paperwork and explained to customers.
- Prepared DMV paperwork and completed vehicle registration.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Some College Courses in nursing
Texas Woman's University, Denton, TX
2017 - 2017
High School Diploma
2012 - 2012
Highlight your business office specialist certifications on your resume
If you have any additional certifications, add them to the certification section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your business office specialist resume:
- Certified Billing and Coding Specialist (CBCS)
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Certified Management Accountant (CMA)
- Nationally Certified Insurance and Coding Specialist (NCICS)