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A business operations analyst is a professional who dissects the workflow of a company to identify strategies to improve productivity and correct any potential issues hindering the company's business process. Broadly, their role is to investigate how a business operates and suggest changes when necessary.

Other responsibilities include conducting audits, meeting with managers and other high-level officials, accessing employee practices, and making sure all employees comply with company regulations.

Business operations analysts also prepare reports based on their findings and present these to executives. Business operations analysts monitor other employees of a company to determine if their processes and performance are contributing properly to a company's objectives and overall profitability.

Required skills for this role include analytical, communication, interpersonal, and problem-solving skills. Business operations analysts often have to be sensitive in the way they communicate with team members due to the fact that they scrutinize the way an employee performs their job and their overall productivity.

Most business operations analysts have at least a bachelor's degree in business, business administration, economics, finance, or another related field. Some also have a master's degree in these areas. Many start out in entry-level analyst roles at companies and work their way up into more senior positions.

What Does a Business Operations Analyst Do

There are certain skills that many business operations analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and interpersonal skills.

Learn more about what a Business Operations Analyst does

How To Become a Business Operations Analyst

If you're interested in becoming a business operations analyst, one of the first things to consider is how much education you need. We've determined that 72.8% of business operations analysts have a bachelor's degree. In terms of higher education levels, we found that 14.7% of business operations analysts have master's degrees. Even though most business operations analysts have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Business Operations Analyst

Career Path For a Business Operations Analyst

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a business operations analyst can determine their career goals through the career progression. For example, they could start out with a role such as business analyst, progress to a title such as manager and then eventually end up with the title senior finance manager.

Business Operations Analyst

Average Salary for a Business Operations Analyst

Business Operations Analysts in America make an average salary of $63,423 per year or $30 per hour. The top 10 percent makes over $89,000 per year, while the bottom 10 percent under $44,000 per year.
Average Business Operations Analyst Salary
$63,423 Yearly
$30.49 hourly

What Am I Worth?


Roles and Types of Business Operations Analyst

The role of a business operations analyst includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general business operations analyst responsibilities:

  • Ensure call center service levels are maintained daily, weekly
  • Partnering with product managers, and to a lesser extent, engineering, marketing
  • Prepare enrollment & payment data reports manage non-payment termination

There are several types of business operations analyst, including:

Business Analyst


As a business analyst, your job is to study the market and analyze the product lines and profitability of a business. You can then take that knowledge and help a business identify certain problems and come up with solutions.

Business analysts are important for the future of many businesses, they help with budgeting and predicting the market. Plus, they're helpful in identifying problems that business owners didn't even know existed.

In order to help businesses have brighter futures, you're going to need a bachelor's degree and probably some real world experience as well - let's say maybe 5 years. Basically, you've got to know what you're doing to become a business analyst.

  • Average Salary: $74,431
  • Degree: Bachelor's Degree



An analyst can work in many different industries. So if you're looking for a position with endless job possibilities, then you've come to the right place. Who knows, the job might even come with a sweet salary, but you'll have to keep reading to find out.

Typically, an analyst will work in an office. They'll analyze data and make informed decisions based on the information they collect. An analyst might have a financial background or they might be a management analyst. Maybe you want to be a market research analyst or a news analyst. Either way, you've got to be good at making decisions.

The majority of analysts work a full-time position of 40 hours a week. Although, it isn't unheard of for analysts to work more than that. Did someone say overtime?
  • Average Salary: $73,007
  • Degree: Bachelor's Degree

Data Analyst


The work of a Data Analyst is key for a business or organization to determine viable operational strategies and potential risks. The main responsibility of a data analyst is gathering and interpreting data with advanced computer technologies, analyzing the quality and meaning of the data results in information that highlights important patterns and trends in the activities of the organization.

Data analysts present these reports to management and, without these results, stakeholders are unable to make informed decisions. Data analysts are employed by a number of different institutions such as banks, universities, factories, software development companies, and many more.

You need to have excellent problem-solving skills and a keen mathematical mind to be a successful data analyst. You need to know various programming languages, and you must display a logical approach. You will work under pressure for tight deadlines with a team of like-minded individuals, so an ability to prioritize tasks and a willingness to work with a team is also crucial.
  • Average Salary: $74,342
  • Degree: Bachelor's Degree

States With The Most Business Operations Analyst Jobs

Mouse over a state to see the number of active business operations analyst jobs in each state. The darker areas on the map show where business operations analysts earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Business Operations Analyst Jobs By State

RankStateNumber of JobsAverage Salary
6New York2,914$68,417
8North Carolina2,886$64,516
19New Jersey1,565$72,932
24South Carolina1,177$56,277
37New Mexico560$57,991
38New Hampshire452$70,368
41West Virginia380$52,305
42South Dakota352$58,968
45North Dakota304$53,662
47Rhode Island218$58,329

Business Operations Analyst Education

Business Operations Analyst Majors

35.9 %
11.2 %

Business Operations Analyst Degrees


72.8 %


14.7 %


8.0 %

Top Colleges for Business Operations Analysts

1. Northwestern University

Evanston, IL • Private

In-State Tuition




2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition




3. New York University

New York, NY • Private

In-State Tuition




4. University of Southern California

Los Angeles, CA • Private

In-State Tuition




5. Harvard University

Cambridge, MA • Private

In-State Tuition




6. George Washington University, The

Washington, DC • Private

In-State Tuition




7. Lehigh University

Bethlehem, PA • Private

In-State Tuition




8. Pennsylvania State University

University Park, PA • Private

In-State Tuition




9. University of Georgia

Athens, GA • Private

In-State Tuition




10. University of Rochester

Rochester, NY • Private

In-State Tuition




Top Skills For a Business Operations Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.0% of business operations analysts listed provide management on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable Business Operations Analyst Resume templates

Zippia allows you to choose from different easy-to-use Business Operations Analyst templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Business Operations Analyst resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Business Operations Analyst diversity

Business Operations Analyst Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among business operations analysts, 49.3% of them are women, while 50.7% are men.

  • The most common race/ethnicity among business operations analysts is White, which makes up 65.1% of all business operations analysts.

  • The most common foreign language among business operations analysts is Spanish at 34.1%.

Online Courses For Business Operations Analyst That You May Like

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1. Data Analysis Immersive (Full-time)


Learn to problem solve, and effectively communicate, like an analyst. This course teaches you to use industry-standard tools to make ethical, data-driven decisions. Experience hands-on training to master SQL, Excel, Tableau, PowerBI, and Python – tools listed in virtually every data analytics job posting across industries...

2. Data Analytics (Part Time)


Harness Excel, SQL, and Tableau to drive powerful analysis and insights. Build confidence and credibility to apply this versatile skill set to countless jobs. This course is offered in person and live online, in a remote classroom setting...

3. Intro to Statistics


Statistics is about extracting meaning from data. In this class, we will introduce techniques for visualizing relationships in data and systematic techniques for understanding the relationships using mathematics...

Show More Online Courses For Business Operations Analyst
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Best States For a Business Operations Analyst

Some places are better than others when it comes to starting a career as a business operations analyst. The best states for people in this position are Washington, New Jersey, Connecticut, and Oregon. Business operations analysts make the most in Washington with an average salary of $74,910. Whereas in New Jersey and Connecticut, they would average $72,932 and $71,264, respectively. While business operations analysts would only make an average of $70,985 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Business Operations Analyst Jobs: 2,178
Highest 10% Earn:
Location Quotient:

2. District of Columbia

Total Business Operations Analyst Jobs: 993
Highest 10% Earn:
Location Quotient:

3. Alaska

Total Business Operations Analyst Jobs: 298
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Business Operations Analysts

How Do Business Operations Analysts Rate Their Jobs?

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Top Business Operations Analyst Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ business operations analysts and discovered their number of business operations analyst opportunities and average salary. Through our research, we concluded that U.S. Bank was the best, especially with an average salary of $71,004. Accenture follows up with an average salary of $59,993, and then comes Oracle with an average of $64,760. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a business operations analyst. The employers include CBRE Group, Autodesk, and Broadridge

Most Common Employers For Business Operations Analyst

RankCompanyAverage SalaryHourly RateJob Openings
2Juniper Networks$86,184$41.4329
3Motorola Solutions$81,605$39.2337
5JPMorgan Chase & Co.$71,927$34.5867
7U.S. Bank$71,004$34.14156
8The Home Depot$68,639$33.0047
10Navy Federal Credit Union$64,509$31.0140

Becoming a Business Operations Analyst FAQs

How Much Do Operations Analysts Make?

Entry-level operations analysts typically make an annual salary of about $50,000. Operations analysts with more than one year of experience in the field can expect an average salary of $60,000.

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