What is a Business Operations Analyst?

A business operations analyst is a professional who dissects the workflow of a company to identify strategies to improve productivity and correct any potential issues hindering the company's business process. Broadly, their role is to investigate how a business operates and suggest changes when necessary.

Other responsibilities include conducting audits, meeting with managers and other high-level officials, accessing employee practices, and making sure all employees comply with company regulations.

Business operations analysts also prepare reports based on their findings and present these to executives. Business operations analysts monitor other employees of a company to determine if their processes and performance are contributing properly to a company's objectives and overall profitability.

Required skills for this role include analytical, communication, interpersonal, and problem-solving skills. Business operations analysts often have to be sensitive in the way they communicate with team members due to the fact that they scrutinize the way an employee performs their job and their overall productivity.

Most business operations analysts have at least a bachelor's degree in business, business administration, economics, finance, or another related field. Some also have a master's degree in these areas. Many start out in entry-level analyst roles at companies and work their way up into more senior positions.