How to hire a business operations consultant

How to hire a business operations consultant, step by step

Here's a step-by-step business operations consultant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business operations consultant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business operations consultant
• Step 8: Go through the hiring process checklist

What does a business operations consultant do?

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1. Identify your hiring needs

   Before you start hiring a business operations consultant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A business operations consultant's background is also an important factor in determining whether they'll be a good fit for the position. For example, business operations consultants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of business operations consultant salaries for various roles:

   Type of Business Operations Consultant	Description	Hourly rate
   Business Operations Consultant		$41-76
   Business Advisor	Business Advisors are consultants responsible for implementing business strategies to improve financial and operational efficiency. They are involved in preparing financial budgets, recommending a change in the operational process, identifying new business opportunities, evaluating a marketing strategy, and reviewing supplier and labor contracts... Show more	$32-66
   Business Partner	A business partner is an individual who is involved in a legal business partnership with other individuals to manage a business as co-owners. Business partners invest their money into the business, and each partner benefits from any profits and sustains part of any losses... Show more	$31-67

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Strong Analytical
   • Data Analysis
   • Project Management
   • Business Operations
   • Business Processes
   • QA
   • Lean Six Sigma
   • Process Improvement
   • Shared Services
   • SQL
   • Management System
   • Cash Management
   • Business Objectives
   • SharePoint

   Check all skills

   Responsibilities:

   • Manage the day to day operations of an architectural steel fabrication business in the UK for several months.
   • Manage new partner identification, partnership structuring, contract negotiations and partnership oversight.
   • Manage business intelligence and analytics projects and new initiatives for various business units/divisions at AHM; e.g.
   • Direct process development and maintain project management oversight creating and implementing numerous enhancements to the sales process.
   • Establish low cost Asian manufacturing center with local supply chain and logistics support.
   • Reduce cost and time to launch for new products through close collaboration with outsource logistics partner.

   More business operations consultant duties

3. Make a budget

   Including a salary range in your business operations consultant job description is one of the best ways to attract top talent. A business operations consultant can vary based on:

   • Location. For example, business operations consultants' average salary in hawaii is 38% less than in washington.
   • Seniority. Entry-level business operations consultants 46% less than senior-level business operations consultants.
   • Certifications. A business operations consultant with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a business operations consultant's salary.

   Average business operations consultant salary

   $118,280yearly

   $56.87 hourly rate

   ---

   Entry-level business operations consultant salary

   $87,000 yearly salary

   Updated December 22, 2025

   Average business operations consultant salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$137,310	$66
   2	California	$136,947	$66
   3	Pennsylvania	$134,812	$65
   4	New York	$130,301	$63
   5	Ohio	$128,034	$62
   6	Illinois	$122,377	$59
   7	Massachusetts	$120,890	$58
   8	Arizona	$120,070	$58
   9	Maryland	$117,263	$56
   10	Florida	$116,621	$56
   11	Texas	$108,539	$52
   12	Georgia	$107,337	$52
   13	Indiana	$106,335	$51
   14	Arkansas	$98,000	$47
   15	Iowa	$95,892	$46
   16	North Carolina	$95,218	$46
   17	Minnesota	$95,072	$46
   18	Missouri	$94,715	$46
   19	Colorado	$93,643	$45
   20	Alabama	$91,859	$44

   Average business operations consultant salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	ZS	$145,002	$69.71	44
   2	Montefiore Mount Vernon Hospital	$132,731	$63.81	3
   3	Dell	$126,683	$60.91	8
   4	Kaiser Permanente	$125,120	$60.15	72
   5	DIVERSANT	$124,200	$59.71
   6	CNA Insurance	$121,167	$58.25	102
   7	Thomson Reuters	$119,825	$57.61	9
   8	TransUnion	$118,360	$56.90	17
   9	Block and	$115,046	$55.31	12
   10	ARRIS	$114,129	$54.87
   11	Verizon Services Corp.	$110,037	$52.90
   12	Deloitte	$109,936	$52.85	3,288
   13	Wellpath	$103,192	$49.61	8
   14	McDonald's	$101,975	$49.03	33
   15	Motorola Solutions	$100,702	$48.41	17
   16	Wells Fargo	$92,723	$44.58	98
   17	UnitedHealth Group	$89,879	$43.21	50
   18	Ohio State University Medical Center	$84,868	$40.80
   19	The PNC Financial Services Group	$83,001	$39.90	139
   20	MassMutual	$79,964	$38.44	52

4. Writing a business operations consultant job description

   A business operations consultant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a business operations consultant job description:

   Business operations consultant job description example

   As a Business Consultant, you will work with our customer's business and technical teams to meet the customer's pre and post-implementation consulting needs. Business Consultants rely upon their experience, knowledge, and effective communication to bring a confident and capable consulting voice to client engagements. Business Consultants have the ability to increase customer satisfaction by assisting with the change management process as clients move to Entrata as well as improving and maximizing the day-to-day benefits of using Entrata. Business Consultants are expected to obtain and maintain a subject matter expert level of knowledge on Entrata's suite of products. As a Business Consultant, you will have the opportunity to work with many of Entrata's largest and key customers. In addition to the Business Consulting-specific responsibilities listed below, the Business Consultant also plays a key role in the execution of department strategy, projects, and improvements.
   
   Responsibilities will include Provide a wide variety of pre and post-implementation business consulting services. Provide a world-class customer experience. Business Consultants will do this by building relationships and trust with your clients. By understanding customers' needs and processes and consulting with them on optimization, configuration, and best practices, to achieve a higher level of customer satisfaction and stability on the Entrata platform. A Business Consultant is expected to be committed to quality and uncompromising excellence by becoming and maintaining the status of an Entrata subject matter expert by being certified on the Entrata platform in their specialty area of focus. As an SME you will be relied upon by clients as well as internally by your peers. Research and test new features as well as troubleshoot issues to maintain your Entrata subject matter expert status and provide guidance to clients for best practices and workarounds. Demonstrate ownership and accountability by participating in internal department process improvement projects that have been approved by the Associate Director/Director and track projects in a Project Management Software.Expected to build confidence and trust with peers and Customers by maintaining an average overall (Peer and Customer) NPS score of 80.International and domestic travel up to 30% possible User conference attendance and Subject Matter Expert presence at client User Lab
   
   Responsibility exceptions based on role Demonstrate a Subject Matter Expert Level Knowledge of Entrata's Operations Management SuiteMarketing Suite, Leasing Suite, Residents Suite, Operations Management Suite, and Entrata ReportingConventional, Student, Commercial, Affordable, and Military
   
   Minimum QualificationsBachelor's degree and 6+ years of PaaS Software Implementation or Consulting Level Business ExperienceSolid understanding of the Google Suite of products including Gmail, calendar, meet, sheets, and docs.Problem Solver: Executes and demonstrates the ability to discover solutions to challenging problems Excellent Communicator: Exceptional at building strategic relationships with customers and team members through written and verbal communication. Experience communicating as an expert or advisor. Self-motivated: Accepts responsibility, is accountable, and can work independently with little direction or guidance Fun But Professional: Exemplifies our value "Business in the Front, Party in the Back", enjoys the company and the role while delivering superior service to our customers Empathetic: Ability to identify and understand the challenges and issues faced by customers and coworkers and fosters an environment of positive communication when sharing viewpoints, concerns, and ideasA Team Player: Displays a high level of reliability and responsibility that establishes positive relationships and instills respect among team members Agile: Proven track record working in a fast-paced environment with cross-functional teams that manage multiple projects requiring effective organization skills and attention to detail Tech Savvy: Proficient in the use of technology with the ability to adapt to change and learn new software platforms
   
   Preferred Qualifications6+ years of Entrata Paas Software Implementation experience Experience in the Multifamily housing industry and process
   
   BenefitsMedical, Dental, and Vision Benefits 401K with MatchingLife InsuranceFlexible Spending AccountShort-term and Long-term Disability
   #LI-Remote
   
   When Entrata claims “Be the Joneses'' as one of our core values, we mean what we say. We have been setting the standard for property management technology for nearly 20 years and continue to lead innovation in an industry that provides housing to tens of thousands of apartment communities around the world. People who come to work at Entrata are the Real Deal: straight-talking, forward-thinking, hard workers who come together both to collaborate and to have a good time.
   
   But members of the 'Jones Family' aren't just smart and ambitious, they're the living embodiment of another core Value: “Be Excellent to Each Other.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
   
   It's a great place to work; a place where we live by the words “Business in the Front, Party in the Back.” Will you join us?

   Copy this example

   

5. Post your job

   To find the right business operations consultant for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with business operations consultants they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit business operations consultants who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your business operations consultant job on Zippia to find and recruit business operations consultant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting business operations consultants requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business operations consultant

   Once you've found the business operations consultant candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new business operations consultant first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a business operations consultant?