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Business operations consultant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Brooke Buffington,

Neil Boyd Ph.D.

Below we've compiled a list of the most critical business operations consultant skills. We ranked the top skills for business operations consultants based on the percentage of resumes they appeared on. For example, 21.1% of business operations consultant resumes contained strong analytical as a skill. Continue reading to find out what skills a business operations consultant needs to be successful in the workplace.

15 business operations consultant skills for your resume and career

1. Strong Analytical

Here's how business operations consultants use strong analytical:

Used strong analytical and communication skills to ensure productive results.
Utilized strong analytical skills in claims experience to create pivot tables to analyze risk drivers for CNA's Key Segments.

2. Data Analysis

Here's how business operations consultants use data analysis:

Present data analysis to senior level Managers.
Served as a key point of contact for Data Analysis issues and provide problem resolutions to the following issues.

3. Project Management

Here's how business operations consultants use project management:

Contract negotiations and project management oversight.
Established project management and operational processes for National Technical Systems (NTS) in Camden, Arkansas.

4. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how business operations consultants use business operations:

Represent Patient Access and Business Operations' interests and concerns in medical centers and business operations process improvements and initiatives.
Manage business operations including business development, finance, digital marketing, procurement, customer and vendor relations.

5. Business Processes

Here's how business operations consultants use business processes:

Streamlined business processes by eliminating the need for non-centralized data manipulation for reporting purposes which allowed for headcount reduction.
Spearheaded an HR department initiative to optimize business processes to improve internal and external reporting.

6. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how business operations consultants use qa:

Created and expedited documentation approval by Engineering, Regulatory, Marketing and QA for FDA 510(k) submission.
Design and implement appropriate QA measures across multiple operational workflows.

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7. Lean Six Sigma

Here's how business operations consultants use lean six sigma:

Identify opportunities for Lean Six Sigma projects and conduct analysis to scope appropriately.
Managed an automated letter project using Lean Six Sigma techniques with an outside vendor to send the letters.

8. Process Improvement

Here's how business operations consultants use process improvement:

Provided management advisory services supporting process improvement initiatives across production planning, sales support, accounting and purchasing activities.
Provided consulting services, analyzing internal processes and designing cost-effective process improvements to drive KPI and profits.

9. Shared Services

Here's how business operations consultants use shared services:

Led Shared Services development strategy and crafted business case for major construction and manufacturing companies.
Assisted automotive company in identifying operating model for financial shared services organization.

10. SQL

Here's how business operations consultants use sql:

Assist in creation of ad hoc reports with business needs using SQL Server Reporting Services 2008.
Provided SQL Server Database Architecture/DBA management, including enhanced security model implementation.

11. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how business operations consultants use management system:

Created several restaurant management systems that increased operational proficiency and cost efficiency.
Developed and implemented new inventory management system.

12. Cash Management

Here's how business operations consultants use cash management:

Established tighter cash management controls with an emphasis on alternate plans for chronic late payment clients.

13. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how business operations consultants use business objectives:

Collaborated with client to ensure accuracy and integrity of case management solutions in support of overall business objectives.
Assist 17 franchisees comprising 92 stores in achieving financial and business objectives while ensuring that all contractual obligations are met.

14. SharePoint

Here's how business operations consultants use sharepoint:

Provided organizational leadership to successfully map ten primary department job roles to Technology Vice President goals for SharePoint's 2010 deployment.
Create System Requirements documents around SharePoint Governance, Disaster Recovery and Custom Applications developed by the J4 development team.

15. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how business operations consultants use financial statements:

Automated statutory financial statements and reconciliations in compliance with GAAP.
Created growth strategies for clients based on realistic pro forma financial statements.

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What skills help Business Operations Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on business operations consultant resumes?

Brooke Buffington

Senior Associate Director of Corporate and Employer Relations, Martha and Spencer Love School of Business, Elon University

Skills that standout are often position specific, but there are always skills that a wide-variety of employers seek. These skills align with the competencies developed by the National Association of Colleges and Employers (NACE), which include skills in critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work-ethic, career management, and global/intercultural fluency.

What hard/technical skills are most important for business operations consultants?

Neil Boyd Ph.D.

David J. & Deborah West Professor of Management; Chair, Management and Organizations Department, Bucknell University

Project management, understanding and using concepts, models, and theory from management science, analytics, excel/SPSS/R, Powerpoint/Google Slides.

What soft skills should all business operations consultants possess?

Neil Boyd Ph.D.

David J. & Deborah West Professor of Management; Chair, Management and Organizations Department, Bucknell University

Humility, empathy, integrity, emotional intelligence, a concern for others, a desire to create community at work, a concern for social and environmental justice.

What business operations consultant skills would you recommend for someone trying to advance their career?

Joseph Gilkey Ph.D.

Chair Business Administration, Director, Data Science Institute, Director of MBA and MSA Masters Programs, Associate Professor Department of Business Administration, Saint Peter's University

As I mentioned earlier, with employers pushing the bar higher on expectations and more and more focus being placed on data, build skill sets in the area of analytics. Being able to use data to understand business problems would help to enhance the person's ability to compete in the marketplace today.

What type of skills will young business operations consultants need?

Dr. Stephanie McNulty Ph.D.

Chair and Associate Professor of Government, Franklin and Marshall College

I expect that many of the same skills employers have always sought out will continue to be necessary. These include strong communication skills, working independently and in teams, and the ability to think critically about complex issues and solve complex problems. As a result of the pandemic and ongoing global trends, a strong understanding of and using new or innovative technology to do all of these things is essential. I expect this to continue into the coming years. As the economy shrinks, strong networking skills are also as vital as ever, and I do not wish to change.

What technical skills for a business operations consultant stand out to employers?

Melody Buckner Ph.D.

Associate Vice Provost | Digital Learning and Online Initiatives, Assistant Professor of Practice, University of Arizona

The ability to communicate via technology will be essential in the workplace. Employees will be required to navigate virtual environments, networks, privacy and security issues. Digital literacy should become digital fluency. We need to go beyond be familiar with digital skills and become comfortable or entrenched in these skills. Example: don't just drive the car but know how the car is made and be able to fix it.

Do you want to know more?

List of business operations consultant skills to add to your resume

The most important skills for a business operations consultant resume and required skills for a business operations consultant to have include:

Strong Analytical
Data Analysis
Project Management
Business Operations
Business Processes
QA
Lean Six Sigma
Process Improvement
Shared Services
SQL
Management System
Cash Management
Business Objectives
SharePoint
Financial Statements
Financial Management

Operational Procedures
Operational Processes
BI
Business Development
Performance Metrics
Financial Analysis
Operational Efficiency
Business Plan
Client Relationships
Cash Flow
Strategic Plan
Business Growth
Human Resources
Financial Performance
Food Safety
Cost Savings

User Acceptance
CIO
KPI
Process Documentation
Chain Management
POS
Continuous Improvement
SEO
ERP
Financial Reports
Opportunity Management
Derivative
Business Model
Training Materials
Margin Analysis
QuickBooks

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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