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Become A Business Operations Manager

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Working As A Business Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $82,000

    Average Salary

What Does A Business Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Business Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Business Operations Manager jobs

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Business Operations Manager Career Paths

Business Operations Manager
Operations Director President Of Operations
Chief Operating Officer
11 Yearsyrs
Management Consultant Managing Partner
Director Of Food And Beverage
9 Yearsyrs
Human Resources Manager Regional Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Controller General Manager
District Manager
7 Yearsyrs
Manager Finance Planning And Analysis Controller
Finance Controller
9 Yearsyrs
Senior Manager Marketing Director
General Manager
7 Yearsyrs
Chief Executive Officer Human Resources Generalist
Human Resources Business Partner
10 Yearsyrs
Management Consultant Finance Consultant
Manager Finance Planning And Analysis
8 Yearsyrs
Sales And Operations Manager Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Senior Project Manager Program Director
Operations Director
9 Yearsyrs
Manager Finance Planning And Analysis Division Controller
Operations Manager
7 Yearsyrs
Operations Director Senior Project Manager
President Of Operations
11 Yearsyrs
Senior Manager Director Of Sales
Regional Vice President
11 Yearsyrs
Controller Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager
Senior Manager
10 Yearsyrs
Practice Manager Site Manager
Senior Property Manager
8 Yearsyrs
Supply Chain Manager Business Developer
Senior Vice President, Sales
14 Yearsyrs
Human Resources Manager Operations Director
Vice President & General Manager
12 Yearsyrs
Supply Chain Manager Senior Project Manager
Vice President And Manager
10 Yearsyrs
Sales And Operations Manager Director Of Sales
Vice President Of Sales & Operations
12 Yearsyrs
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Average Length of Employment
Business Owner 5.8 years
Managing Partner 5.0 years
Director/Manager 4.8 years
General Manager 4.8 years
District Manager 4.7 years
Operating Partner 4.6 years
Division Manager 4.3 years
Vice President 4.3 years
Branch Manager 4.2 years
Senior Manager 4.2 years
Regional Manager 4.1 years
Operations Manager 4.1 years
Manager Executive 4.0 years
Business Manager 3.9 years
Area Manager 3.8 years
Functional Manager 3.8 years
Corporate Manager 3.8 years
Group Manager 3.8 years
Finance Manager 3.7 years
Manager 3.7 years
Director 3.7 years
Area Director 3.7 years
Business Partner 3.6 years
Associate Director 3.5 years
Head Operator 3.5 years
Program Manager 3.4 years
Global Manager 3.4 years
Business Director 3.3 years
Operations Officer 3.2 years
Business Leader 3.0 years
Country Manager 2.9 years
Top Employers Before
Manager 5.2%
Top Employers After
Consultant 4.9%
Manager 4.2%
Director 4.2%
Controller 3.2%

Business Operations Manager Demographics

Gender

Male

51.0%

Female

47.0%

Unknown

2.0%
Ethnicity

White

76.7%

Asian

10.2%

Hispanic or Latino

9.8%

Unknown

2.4%

Black or African American

0.9%
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Languages Spoken

Spanish

50.3%

French

7.6%

Japanese

5.1%

Chinese

4.6%

Korean

4.1%

Russian

4.1%

Italian

4.1%

Mandarin

3.6%

German

3.0%

Portuguese

2.5%

Arabic

2.0%

Hindi

1.5%

Vietnamese

1.5%

Polish

1.5%

Cantonese

1.0%

Greek

1.0%

Czech

1.0%

Swahili

0.5%

Turkish

0.5%

Gujarati

0.5%
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Business Operations Manager Education

Schools

University of Phoenix

22.1%

George Washington University

6.9%

Arizona State University

6.0%

University of Maryland - University College

5.4%

San Jose State University

4.2%

Southern New Hampshire University

4.2%

Syracuse University

4.0%

Santa Clara University

4.0%

Villanova University

4.0%

George Mason University

4.0%

Strayer University

4.0%

New York University

3.8%

Texas A&M University

3.8%

Boston University

3.6%

Michigan State University

3.3%

Webster University

3.3%

Pennsylvania State University

3.3%

Regis University

3.3%

University of Southern California

3.3%

Kaplan University

3.1%
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Majors

Business

44.9%

Finance

9.4%

Accounting

7.1%

Management

6.4%

Marketing

4.5%

Human Resources Management

3.0%

Project Management

2.8%

Psychology

2.5%

Communication

2.4%

Computer Science

2.1%

Political Science

2.0%

Economics

1.9%

Computer Information Systems

1.9%

Education

1.4%

International Business

1.3%

Electrical Engineering

1.3%

Health Care Administration

1.3%

English

1.3%

Criminal Justice

1.3%

Supply Chain Management

1.3%
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Degrees

Bachelors

40.5%

Masters

35.3%

Other

13.9%

Associate

5.0%

Certificate

3.3%

Doctorate

1.4%

License

0.3%

Diploma

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Operations Manager Salaries

Job Title Company Location Start Date Salary
Business Operations Principal Google Inc. Mountain View, CA May 07, 2015 $240,000
Business Operations and Planning Manager Thomson Reuters Markets LLC New York, NY Oct 13, 2016 $203,486
Business Operations Manager La Canada Ventures, Inc. San Mateo, CA May 20, 2016 $191,360
Business Operations Manager Nokia Networks Us Son LLC Bothell, WA Oct 01, 2015 $190,000
Business Operations Principal Google Inc. Mountain View, CA Apr 13, 2015 $190,000
Business Operations Principal Google Inc. Mountain View, CA Apr 20, 2015 $190,000
Business Operations Principal Google Inc. Mountain View, CA Jan 10, 2016 $184,904
Business Operations Manager Facebook, Inc. Menlo Park, CA May 04, 2016 $180,000 -
$200,000
Business Operations Manager Facebook, Inc. Menlo Park, CA Aug 10, 2015 $180,000
Business Operations Principal Google Inc. Mountain View, CA Aug 16, 2016 $180,000
Business Operations Manager Facebook, Inc. New York, NY Apr 27, 2015 $180,000
Business Operations SR. Manager Linkedin Corporation San Francisco, CA Jan 03, 2016 $167,745 -
$228,750
Business Operations Manager QBE Americas, Inc. New York, NY Dec 01, 2015 $164,466
Business Operations Manager Cisco Systems, Inc. San Jose, CA Oct 01, 2015 $119,517 -
$167,500
Business Operations Manager Cisco Systems, Inc. San Jose, CA Jan 10, 2016 $119,517 -
$167,500
Business Operations Manager Cisco Systems, Inc. San Jose, CA Nov 25, 2015 $119,517 -
$167,500
Manager, Corporate Business Intellilgence Operations Beacon Health Strategies LLC Boston, MA Feb 12, 2015 $118,622
Business Operations Manager V-Solve, Inc. Hillsdale, NY Oct 27, 2016 $118,000
Business Operations Manager Linkedin Corporation Sunnyvale, CA Dec 26, 2016 $115,211 -
$191,250
Business Operations Manager Cisco Systems, Inc. San Jose, CA Nov 25, 2016 $115,211 -
$167,500
Business Operations Manager The Boeing Company Everett, WA Oct 15, 2016 $115,000 -
$192,000
Manager, Services Business Operations/Analytics Genband Durham, NC Aug 13, 2015 $89,888
Manager of Business Operations and Analytics Ziprecruiter, Inc. Santa Monica, CA Jun 08, 2015 $89,000 -
$150,000
Business Operations Manager/Construction Athenry, Inc. Brookfield, IL Sep 09, 2015 $89,000
Business Operations Manager Merial, Inc. Duluth, GA Dec 13, 2015 $87,859 -
$126,168
Business Operations Manager Demand Media, Inc. Santa Monica, CA Feb 29, 2016 $87,755 -
$100,000
Business Operations Manager E-Z Mailing Services Inc. Elizabeth, NJ Sep 27, 2016 $86,423
Business and Operations Manager IMMY, Inc. Troy, MI Sep 05, 2015 $85,946
Manager-Business Operations Analytics Axtria, Inc. Berkeley Heights, NJ Jan 10, 2016 $85,862 -
$121,950

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Top Skills for A Business Operations Manager

FinancialManagementProceduresBusinessOperationsEnsureCompliancePayrollCustomerServiceDeliveryHumanResourcesSafetyProjectManagementAuditBusinessDevelopmentBusinessUnitPLogisticsProcessImprovementOversightCustomerSatisfactionBusinessProcessesDailyOperations

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Top Business Operations Manager Skills

  1. Financial Management
  2. Procedures
  3. Business Operations
You can check out examples of real life uses of top skills on resumes here:
  • Oversee overall financial management, planning, systems and controls.
  • Coordinated, planned and organized office procedures for company president.
  • Controlled organizational budgeting and business operations of corporate marketing organization.
  • Counseled school administration on finances to ensure compliance with budgetary guidelines.
  • Maintained office services by creating policies and procedures, preparing payroll, controlling correspondence and designing streamlined administrative systems.

Top Business Operations Manager Employers

Business Operations Manager Videos

Introduction to Operations Management 1

Operations Management Careers in Business

Career Advice on becoming an Operations Manager by Bruce R (Full Version)

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