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Manager, Product / Business Operations

Resonate
Reston, VA

Manager, Product Business Operations

Reston, Virginia

Resonate is disrupting the marketing and advertising landscape with cutting-edge technology that brings together real-time survey data and insights on over 230 million consumers and online behavioral data all in one platform. Resonate has pioneered a completely new way to identify, understand, and engage highly targeted audiences by uncovering 13,000 individual attributes that identify their underlying values, beliefs, and motivations. We get to the heart of ‘why' consumers do what they do and the products, companies and causes they support.

We have an excellent technology culture that focuses on results, values collaboration and loves solving hard problems. We are a team of voracious learners who believe that technology is a journey, not a destination and we actively support ongoing education and experimentation.

The ideal candidate is someone who thrives in a fast-paced, start-up environment and possesses a natural bent towards innovative thinking and making an impact. They must also possess excellent communication and organizational skills that are expected from any strong product managers. If you are an engaged team-player and like to break innovative new ground, we want to hear from you.

We value team members who are creative, focused, collaborative, and technically curious. We are looking for people who have opinions, share ideas and know how to get work done.

If defining the defining and leading the charge on the products to power the next generation of the internet economy is your thing, then we should talk.

About the Position

We are looking for a talented Business or Product Operations Manager who will drive operational excellence by acting as the glue to create alignment and accountability across cross-functional teams to meet our joint business goals. You will architect and execute on central product-wide operating models and cadences that will bring about transparency and accountability for the product and delivery teams.

Successful candidates will:

  • Have prior Business Operations, Product Management Operations, Program Management , or similar experience.
  • Create product team and company-wide frameworks to standardize product processes by designing and implementing operating standards for how workstreams and product initiatives should be prioritized,
New
6d ago

Business Operations Manager

T-Mobile
Reston, VA
This role is responsible for providing strategic planning support for Digital Vice President, by organizing, directing and assisting in the implementation of programs to ensure growth, revenue and/or customer experience objectives are met. Drive Digital strategies and performance improvement with Vice President, Directors and cross-functional teams that support a best in class organization and make T-Mobile the carrier of choice. Critical liaison to enterprise-wide business initiatives focused on enhancing digital operational efficiencies through program support including data collection, analysis, problem and solutions identification, root cause remediation, communications, change management and presentation to upper management. Identify opportunities and influence leaders/teams to take action to shape the strategic direction of the Digital organization.

At least 18 years of age Legally authorized to work in the United StatesHigh School Diploma or GEDT-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.
* Bachelors Degree
* 4-7 years - Experience in sales and operations environment.

Knowledge, Skills and Abilities:

* Business Analysis - Good with numbers/analysis
* Digital Marketing/Operations - Digital/web background is (preferred)
* Written communication - Very strong writing skills
* Presentations - Very skilled/creative in PowerPoint, Excel, etc.
* Strategic Thinking - Strategic and innovative mindset
* Verbal communication - Strong upward and lateral communicator
* Telco - Telco industry experience (preferred)
* Self-Starter - Forward thinker, proactive mindset
* Problem Solving - Must be a creative thinker and problem solver
* Responsible for supporting the Vice President and interacting with the Director leadership teams to drive program completion and overall success as defined by the business case or leader's expectations
* Provide strategic guidance by identifying, evaluating and analyzing critical priorities by partnering with teams to gather program information
* Advise the Vice President of opportunities on specific programs based on individual involvement and observations, and be a catalyst for action by identifying necessary changes and driving next steps until issue is resolved
* Identify and propose solutions regarding obstacles or issues while understanding their financial impact on the business and experience for our customers and/or employees
* Manage budget planning and tracking and partner with Finance and Procurement on new vendor relationships, contract renewals and vendor evaluations
* Find innovative approaches and solutions to problems; Simplify and communicate complex problems through clear communication, useful tools and precise metrics that digital teams can execute, take action on or drive changes in behavior
* Perform a leading role on diverse projects and support the implementation of programs which ensure attainment of business objectives such as growth, revenue and customer experience
* Identify and participate in the development and execution of employee programs, training programs and process improvements
* Develop standardization and best practices for digital programs and operations
* Assist with workforce planning, recruiting process and employee communications
* Serve as a consulting and subject matter expert on enterprise-wide programs and/or employee programs, by adding value and identifying gaps to drive a better outcome through knowledge and experiences
* Act as a conduit of current information and feedback between Vice President and department leaders by planning, organizing, motivating, and controlling resources to achieve specific goals from beginning to end
* Construct executive-level (SLT) presentations and present complex information from multiple departments and reporting sources in a clear, concise and decision-impacting manner
* Analyze multifaceted web/app reporting, and interpret in a way that is precise, methodical and accurate so that Vice President can understand key takeaways
* Facilitate productive strategic discussions, leadership meetings and planning sessions to ensure the purpose and objectives are met
* Compose and deliver Vice President communications, announcements, employee recognition, etc to the entire Digital organization
* Foster professional growth and mentoring in others through best practice sharing, development or feedback such as challenging others to think strategically and drive results
* Also responsible for other Duties/Projects as assigned by business management as needed.

Equal Employment Opportunity

We take equal opportunity seriously-by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
32d ago

Business Operations Manager, Strategic Programs & Business Operations

Amazon.com, Inc.
Arlington, VA
At Amazon, we're working to be the earth's best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon's Employee Resource Center (ERC) is looking for a smart, passionate candidate to lead strategic programs and business operations for the organization. The ERC provides HR assistance to employees through accurate, consistent, and timely responses to inquiries from various contact channels - phone, web case, and chat.
The role:

As a Business Operations Manager, you will ensure the strategy of the organization is met by driving work across functions to manage the large and complex global ERC workforce. You will lead the creation of strategic planning documents and translate that work into actionable goals through the creation of flexible mechanisms. You will spearhead new initiatives requiring coordination across multiple teams and expeditiously drive programs, discrete issues, and business escalations to resolution. You will act as a trusted advisor to leadership on strategic direction, goals, and operating priorities.

Key job responsibilities

* Operationalize organizational strategies, enabling the ERC team to achieve business goals.
* Manage the annual business cycle for strategic and financial planning and quarterly and monthly reporting. Includes managing and coordinating the deliverable preparation with team leads.
* Facilitate meetings while also providing feedback and insight (i.e. goal setting, talent reviews, etc.)
* Establish and manage regular operational reviews and performance reporting. Includes coordinating with the necessary stakeholders, ensuring information is relevant, accurate, easy to consume, and identifies improvement opportunities.
* Communicate project status through regular email updates, roadmap prioritization meetings, and other trusted mechanisms (QBRs, narratives, etc.).
* Define and drive project plans in an ambiguous, fast-paced environment.
* Partner with other Business Operations Managers to ensure tight alignment, facilitate the sharing of information of best-known practices, and drive synchronization and collaboration in connection with shared goals and deliverables.
* Use analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.

Will consider candidates for Arlington, Boston, Dallas, and Seattle locations

* Bachelor's degree
* 7+ years of business operations, program, or project management experience
* Detail oriented, excellent analytical, verbal, and written communication skills especially narrative writing
* High levels of integrity and discretion in handling confidential information
* Graduate degree
* Project Management Professional (PMP) or equivalent certification
* Experience working with senior managers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
8d ago

Business Operations Manager

Champions Oncology, Inc.
Rockville, MD
About Us

Champions Oncology is a technology-enabled research organization that leverages an end-to-end range of research and development solutions to improve the productivity of oncology drug development. Using computational and experimental testing platforms, Champions Oncology improves decision making for effective therapeutic development. Our team is passionate and self-motivated working together to accelerate the challenges of oncology drug development and ultimately improve patients' lives around the world.

Job location

Remote, anywhere in the US

Job overview

We are looking for a Business Operations Manager to drive operational execution and achievements of Champions processes across the organization. The Business Operations Manager will play a key role globally in identifying, defining and implementing new business processes to drive operational efficiency by bridging operational and commercial teams' needs. Duties and responsibilities are;

* Liaise with internal stakeholders to ensure appropriate pricing for all products
* Establish, track, and report regional and global financial and sales KPIs to achieve productivity and profitability goals
* Function as a Key contributor to business development and strategy for new business opportunities
* Holds administrative and managerial business capabilities including CRM, price book and knowledge base management
* Contributes to management of internal programs including but not limited to new product development, Next Generation Sequencing pipeline, in-vivo/ex-vivo screen coordination
* Accountable for the creation, maintenance and governance of data dashboards for the global business development team
* Work closely with executive management to identify needs of external and internal stakeholders and incorporate these into strategic plans
* Ensure effectiveness and compliance to business processes across multiple departments, by establishing, maintaining and enforcing standards and procedures, complying with all applicable regulations.
* Provides support in the review of legal contracts including but not limited to MSA, NDA and CDA
* Leverage prior experience with external benchmarking, industry best practices, and technology to continuously improve business processes
* Liaise with HR department to ensure staffing plans align with business needs and goals
* Develop and implement staff training programs
* No formal supervisory responsibilities are anticipated for this position
* Must maintain and effect company vision, values, and culture.
* Other duties as assigned

Skills, Qualifications and Abilities

* Master Degree or PhD in life sciences
* Minimum 5 years of experience in pharma/biotech business operations
* Experience in a CRO is a plus
* Oncology background is a plu
* Must be able to influence change in the organization's operational procedures.
* Excellent communication and organizational skills
* Demonstrated leadership skills while working in fast paced and changing environment
* Ability to interpret financial data and dashboards
* Proficient in the use of Salesforce, CPQ, Microsoft Office and project management tools
* Good knowledge of operations management in the life science

This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Champions Oncology is an Equal Opportunity/ Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
25d ago

Manager, Business Operations, Openings & Transitions

Marriott International
Bethesda, MD
Posting Date Oct 15, 2021 Job Number 21115950 Job Category Rooms & Guest Services Operations Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States VIEW ON MAP Brand Corporate Schedule Full-Time Relocation? N Position Type Management Located Remotely? Y Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? JOB SUMMARY The Manager, Business Operations will support the overall department through on-going monitoring, measuring and forecasting of financial performance with key functions including data management, tracking and overall financial analysis with a primary focus on Hotel Openings, Operations and Transitions. The manager will provide reconciliation and analysis of these programs and specific budgets as well as assisting with the overall Opening & Transitions department key performance indicators as aligned to U.S & Canada. This position will be responsible for leading a team and will be accountable for driving company and department policies to mitigate risk and lead efficiencies. EXPECTED CONTRIBUTIONS Leadership Provides leadership to the Business Operations team, setting goals, expectations and providing regular feedback to direct reports. Cultivates an inclusive team culture to drive associate engagement. Facilitates business inquiries to align needs with department availability and ensure that costs are fully recovered against budget and maximize opportunities to meet demand. Identifies key drivers and aligns focus on the critical few to achieve results. Synthesizes and analyzes performance data; identifies trends and makes recommendations for critical decision making. Data Analysis and Support Leads financial recovery analysis for Hotel Openings, Operations, Transitions and Special Projects Strategizes with stakeholders on recovery mechanisms Creates and maintains various financial recovery forecasting models depicting various demand curves and provide strategy analysis Advises stakeholders on special project budgeting and creation of recovery models for dynamic brand or multi hotel transitions Creates tools that track Hotel Opening and Hotel Transition work-flow and resource availability Organizes CALA cost and recovery structure for Managed openings while separately accounting for Lifestyle hotel openings Develops CALA Franchise hotel opening recovery process Educates and makes recommendations to leadership and event leaders to insure cost recovery. Maintains all documents pertaining to sponsorships as it relates to financial implications to the department and events, including process improvements and relationships with MBS and Finance Business Partners. Maintains and updates Hotel Openings & Transitions overall financial reporting package and key performance indicators. Coordinates Hotel Openings & Transitions budget process and produces budget reporting and ad-hoc templates. Assists with the creation and management of departmental budgets including event budgets and cost analysis. Performs a lead role in analyzing finances for each event and acts as a liaison with MBS and FBP for financial reporting and statement reconciliation. Maintains and updates monthly budget review reports and tracks action items and minutes. Maintains and updates Hotel Opening and Transitions key performance indicators. Project Management Support Leads program billing process and related activities Identifies opportunities to enhance the effectiveness of business processes. Provide recommendations in the development of actionable recommendations to identify and address business challenges and opportunities with regards to financial/accounting processes. Leads Tableau reporting metrics for Operations Support Resources. Implements strong internal controls in a related program accounting processes. Documents current processes and works on process improvement and standardizations. Identifies opportunities to implement processes, procedures, and technology for team efficiency across all aspects within the department. Other Perform other reasonable job duties as requested. Some travel may be required. CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED REQUIRED: A minimum of 3 years of accounting/finance experience preferred Independent self-starter with enthusiasm, motivation and the drive to generate new ideas and approaches to managing events financials. Ability to understand contractual agreements and terms Notable experience working in matrix organizations with senior leadership and the ability to work effectively in cross functional teams while managing up to the executive level. Strong verbal and written communication and presentation skills. Ability to manage multiple projects and meet critical deadlines concurrently, effective use of time management and prioritization skills Proficient in variety of software packages including Microsoft Office (PowerPoint, Excel, Word) EDUCATION AND PROFESSIONAL CERTIFICATION Bachelor's degree in business related field preferred or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired. At Marriott, we are committed to putting our associates first and their health and safety are our highest priorities. This position requires associates to be fully vaccinated for COVID-19 per current CDC standards or approved for a medical or religious accommodation. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
8d ago

Manager, Business Operations, Openings & Transitions

Marriott
Bethesda, MD
**Job Number** 21115950

**Job Category** Rooms & Guest Services Operations

**Location** Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States

**Brand** Corporate

**Schedule** Full-Time

**Relocation?** N

**Position Type** Management

**Located Remotely?** Y

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

**JOB SUMMARY**

The Manager, Business Operations will support the overall department through on-going monitoring, measuring and forecasting of financial performance with key functions including data management, tracking and overall financial analysis with a primary focus on Hotel Openings, Operations and Transitions. The manager will provide reconciliation and analysis of these programs and specific budgets as well as assisting with the overall Opening & Transitions department key performance indicators as aligned to U.S & Canada.

This position will be responsible for leading a team and will be accountable for driving company and department policies to mitigate risk and lead efficiencies.

**EXPECTED CONTRIBUTIONS**

**Leadership**

+ Provides leadership to the Business Operations team, setting goals, expectations and providing regular feedback to direct reports.

+ Cultivates an inclusive team culture to drive associate engagement.

+ Facilitates business inquiries to align needs with department availability and ensure that costs are fully recovered against budget and maximize opportunities to meet demand.

+ Identifies key drivers and aligns focus on the critical few to achieve results. Synthesizes and analyzes performance data; identifies trends and makes recommendations for critical decision making.

**Data Analysis and Support**

+ Leads financial recovery analysis for Hotel Openings, Operations, Transitions and Special Projects

+ Strategizes with stakeholders on recovery mechanisms

+ Creates and maintains various financial recovery forecasting models depicting various demand curves and provide strategy analysis

+ Advises stakeholders on special project budgeting and creation of recovery models for dynamic brand or multi hotel transitions

+ Creates tools that track Hotel Opening and Hotel Transition work-flow and resource availability

+ Organizes CALA cost and recovery structure for Managed openings while separately accounting for Lifestyle hotel openings

+ Develops CALA Franchise hotel opening recovery process

+ Educates and makes recommendations to leadership and event leaders to insure cost recovery.

+ Maintains all documents pertaining to sponsorships as it relates to financial implications to the department and events, including process improvements and relationships with MBS and Finance Business Partners.

+ Maintains and updates Hotel Openings & Transitions overall financial reporting package and key performance indicators.

+ Coordinates Hotel Openings & Transitions budget process and produces budget reporting and ad-hoc templates.

+ Assists with the creation and management of departmental budgets including event budgets and cost analysis.

+ Performs a lead role in analyzing finances for each event and acts as a liaison with MBS and FBP for financial reporting and statement reconciliation.

+ Maintains and updates monthly budget review reports and tracks action items and minutes.

+ Maintains and updates Hotel Opening and Transitions key performance indicators.

**Project Management Support**

+ Leads program billing process and related activities

+ Identifies opportunities to enhance the effectiveness of business processes.

+ Provide recommendations in the development of actionable recommendations to identify and address business challenges and opportunities with regards to financial/accounting processes.

+ Leads Tableau reporting metrics for Operations Support Resources.

+ Implements strong internal controls in a related program accounting processes.

+ Documents current processes and works on process improvement and standardizations.

+ Identifies opportunities to implement processes, procedures, and technology for team efficiency across all aspects within the department.

**Other**

+ Perform other reasonable job duties as requested.

+ Some travel may be required.

**CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED**

**REQUIRED:**

+ A minimum of 3 years of accounting/finance experience preferred

+ Independent self-starter with enthusiasm, motivation and the drive to generate new ideas and approaches to managing events financials.

+ Ability to understand contractual agreements and terms

+ Notable experience working in matrix organizations with senior leadership and the ability to work effectively in cross functional teams while managing up to the executive level.

+ Strong verbal and written communication and presentation skills.

+ Ability to manage multiple projects and meet critical deadlines concurrently, effective use of time management and prioritization skills

+ Proficient in variety of software packages including Microsoft Office (PowerPoint, Excel, Word)

**EDUCATION AND PROFESSIONAL CERTIFICATION**

+ Bachelor's degree in business related field preferred or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired.

At Marriott, we are committed to putting our associates first and their health and safety are our highest priorities. This position requires associates to be fully vaccinated for COVID-19 per current CDC standards or approved for a medical or religious accommodation.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
8d ago

Business Operations Manager

Pae Government Services Inc.
Arlington, VA
Supporting the Most Exciting and Meaningful Missions in the World

Business Operations Manager

PAE seeks a Business Operations Manager to support a portfolio of US Department of State programs. This position is located in Arlington, VA.

* Manage and direct the Business Operations Team, supporting tasks with $50+M in annual revenue.
* Be responsible for managing a business finance, planning, and accounting employee, ensuring contractual compliance, cost management, budget development and analyses, financial estimating, and proposal support.
* Coordinate subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
* Have Financial/Program Control responsibilities in support of DOS Operations contracts in areas of budgeting/reporting, sales, overhead, strong proposal pricing and long range planning.
* Be responsible for the budgeting, reporting, forecasting program cost, Subcontract/IWTA establishment, financial analysis and reporting, forecasting orders, sales, EBIT, controllable overhead, financial charts in support of Program Management Reviews, generation/fact-finding/updating/negotiations of proposals, funding requirement analysis, and monthly estimates to compete.
* Ensure responsiveness to Program, Customer, and Corporate Needs.
* Utilize creative and innovative resource planning solutions to ensure that corporate, customer and program deliverables are being met in a timely and accurate manner.
* Coordinate with Program Management prior to submitting responses to Corporate and Customers.
* Ensure clear, prepared and effective communications to Program/Corporate Leadership.
* Involve PAE Leadership and management and in Key Business Operations issues.
* Communicate those issues clearly and decisively, and with prepared solutions.
* Determine the nature and extent of procedures to be performed by each member of the group and provide oral/written guidance to ensure that they efficiently complete the procedures identified.
* Identify areas of improvement in financial accounting applications and operational procedures and effectively communicate these value-added solutions both orally and in writing to senior department personnel.
* Complete or delegate actions to execute process improvements.
* Have overall responsibility for the Monthly/Quarterly/Annual Internal and External Financial Statements.
* Review financial statements, propose adjustments, and suggest solutions to ensure that monthly, quarterly, and annual financial statements are fairly stated and delivered to Management in a timely manner.
* Prepare certain analyses of Financial Statements and Program Data for Management and review such analyses prepared by other members of the Financial Accounting Staff.
* Respond to Internal and External Inquiries for Financial Data.
* Act as main interface with external and internal auditors related to the Financial Statements.

Qualifications:

* Experience working with DOD, and DOS customers is highly desired.
* Must have a Bachelor's degree in Business, Finance (or related disciplines) from an accredited institution, or equivalent combination of education and experience.
* Preferred 2+ years of effective management experience in a related area.
* 7+ years of experience in multiple areas, including Finance, Accounting or Business Operations is required.
* Must have experience driving the review and analysis of the effectiveness and efficiency of existing systems and plans, and developing strategies for improving or further leveraging these plans.
* Requires experience representing the Company to customers.
* Strong English communication, both oral and written is required.
* Relevant overseas contracting experience is highly preferred.
* Must have the ability to read, analyze and interpret policies, procedures and technical documentation.
* Requires strong knowledge of budgets, estimates at complete and projections.
* Ability to define problems, collect and analyze data, establish facts and propose solutions is required.
* Must have the ability to exercise sound judgment and make decisions independently.
* Requires knowledge of principles involved in strategic planning, resource allocation, human resources, leadership, service delivery methods, and coordination of people and resources.
* Knowledge of principles and processes for providing excellent customer services is required. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Must have the ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities, schedules and budgets.
* Must have cross-cultural sensitivity and international perspective.
* Requires excellent organizational and time management skills.
* Expert computer skills, specifically in Microsoft Word, Excel, Access, Project and PowerPoint is required.
* Preferred computer skills specifically in the accounting system CostPoint and the reporting software program Cognos.

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster

EEO is the Law Poster Supplement
26d ago

Business Operations Manager

Amazon Web Services
Arlington, VA
Would you like to help the Worldwide Public Sector business at Amazon Web Services (AWS) more effectively support U.S. Federal customers? Do you have the business background necessary to direct AWS's strategy for investing in the public sector?

At AWS Professional Services, we are building a professional services team to work on enterprise customer engagements across the world, and to help our partners develop technical expertise and capacity supporting these customers. You will help grow and scale this business, as a self-directed Project Business Operations Manager, with strong operational, organizational, collaboration, and communication skills.

You will be responsible for working closely with senior leadership and being viewed as a trusted advisor, providing data-driven insights on Key Performance Indicators (KPI) and other business metrics, administering end-to-end engagement lifecycle management, and collaborating with both technical and non-technical stakeholders to improve upon current processes and tools.

You will have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You will also be committed to building strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive global initiative and KPIs, but can also roll up your sleeves, dig in, and get the job done! Maturity, high judgment, ability to influence, analytical talent and leadership are essential to success in this role.
Key Responsibilities of the team include, but are not limited to:

· Planning & Analysis: Accurately plan, forecast, and execute programs to help the ProServe leaders meet/exceed practice goals.

· Establish baseline metrics and analytics, collaborate with leadership team to track and report all key performance indicators against annual, quarterly and monthly goals.

· Develop and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes and strive for operational excellence.

· Project Administration: Ensure complete and accurate project set up consistent with the statement of work for all projects. Drive timely entry of labor and expenses across the practice. Reconcile discrepancies/issues for timely close-out of projects.

· Opportunity Pipeline Management: Work with sales and ProServe teams involved in proposing, selling, and forecasting new business for compliance and forecast development.

· Billing/Invoicing/Collections: Ensure billing, accounting and receivables teams receive accurate data feeds to track revenue and collections. Interface with clients to facilitate the resolution of any invoicing and collection dispute.

· Position is located in Herndon, VA but consideration would be made for another location in the Washington, DC metro region.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future

BASIC QUALIFICATIONS

· 5+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global sales organization, or an equivalent combination of education and experience.

· 5+ years of strong excel experience and the ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

· 1+ years of experience working within U.S. government contracting in the services industry

· BS/BA degree in Business Management, Finance, Economics, or a related field.

PREFERRED QUALIFICATIONS

· Able to work in a diverse team

· MBA or MS with concentration in Business or Finance, or a related field

· Proven experience optimizing project accounting and billing systems for a professional services business

· Able to operate autonomously in a lean, fast-paced organization with multiple projects simultaneously

· Strong analytical and communication skills (both verbal and written)

· Experience using BI tools and CRM software (e.g., Salesforce.com, Tableau)

· Meets/exceeds Amazon's leadership principles requirements for this role

· Meets/exceeds Amazon's functional/technical depth and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
17d ago

Business Operations Manager, Public Sector

Arrow Electronics
McLean, VA
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What You'll Be Doing

  • Manages team, resources and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs.
  • Develops and implements service and team strategy plans and goals in collaboration with other teams/customers.
  • Talent development, coaching & training of team
  • Review business performance metrics, provides governance and resolution support
  • Implement and drive documentation and reporting of key metrics and results

What We Are Looking For

  • 6 - 8 years of experience often for those with work experience in Business Operations leadership, specifically in the Public sector
  • Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
  • Is accountable for the performance and results of a team within own discipline or function
  • Adapts departmental plans and priorities to address resource and operational challenges
  • Decisions are guided by policies, procedures and business plan; receives guidance from senior manager
  • Provides technical guidance to employees, colleagues and/or customers
  • Accountable for results of a small team
  • Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions
  • Addresses issues with impact beyond own team based on knowledge of related disciplines

Experience / Education
6 - 8 years of related experience with a 4-year degree; or 6 years and an advanced degree; or equivalent experience.

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance

APPLY NOW!

Annual Hiring Range/Hourly Rate: $102,330.00 - $125,070.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.


Location: US-VA-McLean, Virginia (Westpark Dr)
Time Type: Full time
Job Category: Business Support EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

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5d ago
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Operating Unit Business Manager

Peraton
Chantilly, VA
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our 22,000 employees do the cant be done, solving the most daunting challenges facing our customers.

Peraton is seeking an Operating Unit Business Manager to lead the financial management function for the Defense Analysis & Air Cyber Operating Unit.
* This will be a virtual position with occasional travel to key customer locations.

Roles and responsibilities of the Business Manager will encompass the following:

* Partner with Operating Unit Director to maximize financial performance of the portfolio

* Lead & Mentor geographically dispersed team of Financial Analysts

* Financial Planning, Forecasting, Analysis and Reporting (Awards, Revenue, EBIT, AR, DSO, Cash)

* Prepare and present financial data to internal and external customers

* Review and validate Estimate-at-Complete (EAC) submissions and Revenue Recognition methodologies

* Pricing strategy and proposal development support

* Support contract setup and execution

* Candidates must be able to make sound decisions in a timely manner, display strong interpersonal skills, and have a compliance focused perspective.

Basic Qualifications:

* The candidate must have a Bachelors degree from an accredited institution with education or professional experience focused in business management, finance, accounting, or related fields and a minimum of 5 years of relevant experience.

* Proficiency in MS Office Suite - specifically high level Excel skills (including: the ability to insert pivot tables, Vlookup, and conditional formatting, etc.)

* Experience managing T&M and FFP Programs.

* U.S. citizenship and the ability to obtain a DoD Secret security clearance.

Preferred Qualifications:

* Masters Degree from an accredited institution with a focus in business management, finance, accounting, or related fields

* Experience with PRISM forecasting tool

* Experience with SAP/Business Warehouse

* Experience with CostPoint

We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.
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Average Salary For a Business Operations Manager

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Business Operations Manager is $83,442 per year or $40 per hour. The highest paying Business Operations Manager jobs have a salary over $136,000 per year while the lowest paying Business Operations Manager jobs pay $50,000 per year

Average Business Operations Manager Salary
$83,000 yearly
$40 hourly
Updated October 24, 2021
50000
10 %
83000
Median
136000
90 %

Highest Paying Cities For Business Operations Manager

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Francisco, CA
$121,735
$58.53
McLean, VA
$99,787
$47.97
New York, NY
$90,060
$43.30
Chicago, IL
$80,563
$38.73
Bellevue, WA
$80,333
$38.62
Austin, TX
$77,087
$37.06

5 Common Career Paths For a Business Operations Manager

Operations Director

Operations directors oversee all company operations. They have the power to set the direction, change the course of the organization, and reform strategies to ensure efficiency in how the company operates. Operations directors manage business operations effectively by constantly analyzing company data and by anticipating any challenge that may come their way. As such, they make sound business decisions and recommendations that will help strengthen the organization. Operations directors oversee finances, quality control, and even human resources. They ensure that all aspects of the business are considered in making business operations decisions.

Senior Project Manager

Senior project managers are experienced employees assigned to oversee a specific project in the organization. They manage the project from conception to execution. They are onboard the project from the ideation phase, providing valuable insights to ensure the success of the project. Senior project managers are also in charge of managing the budget, ensuring that the expected timelines are followed, adjusting strategies when needed, and guiding project team members. It is important for senior project managers to be good leaders and communicators. They should be able to balance the interests of all the stakeholders involved in the project. They should have good interpersonal skills and decision-making skills.

Human Resources Manager

Human resources managers, or HR managers, are responsible for the overall conduct of the different facets of human resources in the organization. They oversee the different processes involved in recruitment, compensation and benefits, talent development, organizational development, employee relations, and employee engagement. It is important that HR managers are well-versed in the different facets of HR. They set policies and procedures, as well as guiding principles of the organization related to these facets. They must be able to balance the needs of the employees and the rules of the management team. HR managers should have strong decision-making skills, interpersonal skills, and management skills.

Controller

Controllers are employees in the accounting department who manage the finances of the organization. They are involved in the budget setting activity at the start of the company's fiscal year. Controllers are responsible for ensuring that all departments work within their respective budgets. They have the power to recommend budget cuts due to any unforeseen circumstances that may happen. They also have the ability to veto or forego budget items. Controllers should have accounting skills and auditing skills. They must also be trustworthy and should work with integrity.

Account Manager

Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.

Illustrated Career Paths For a Business Operations Manager