Business operations manager resume examples from 2025
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How to write a business operations manager resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in business operations manager-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the business operations manager position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a business operations manager resume:
- Business Operations
- Project Management
- Provide Management
- Customer Service
- Shared Services
- Financial Reports
- Process Improvement
- Oversight
- KPIs
- Business Development
- Logistics
- Payroll
- Patients
- Strong Analytical
- Human Resources
- Excellent Interpersonal
- Business Processes
- Client Facing
- Data Analysis
- Financial Analysis
- Booking
- Performance Management
- Business Management
- Customer Satisfaction
- Financial Performance
- Financial Management
- Business Functions
- Direct Reports
- Operational Efficiencies
- Sigma
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How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write business operations manager experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are effective examples from business operations manager resumes:
Work history example #1
Business Operations Manager
Qualcomm
- Defined and implemented reverse logistics policies, processes and system requirements.
- Managed the Salesforce CRM implemenation (KB, TT, CSat, dynamic scripting) through entire life cycle.
- Introduced and demonstrated the concept and benefits of Business Process Modeling/Management (BPM) throughout the company.
- Led a 6 person senior management team including a Controller and 5 Directors with oversight of a 15 person staff.
- Defined application readiness strategy for the enterprise deployment of Windows Vista & Windows 7 supporting 10K corporate application developers.
Work history example #2
Business Operations Manager
Sears Holdings
- Owned the B2C, B2B, Reverse Logistics P&L and service level agreement for a multi-facility operation.
- Examined banking, inventory, and store procedures and performed loss prevention, operational, risk assessment, and procedural reviews.
- Created and executed processes identified for national support at centralized facility.
- Appointed ISO Management Representative to manage enhancement of the quality management system.
- Participated in operational task force to redesign logistics and warehouse processes for all store locations.
Work history example #3
Consultant
Enterprise Holdings
- Developed components for checking account, savings account, customer information, currency converter for online application using UML class diagram.
- Documented database procedures and created project and technical specification documents per system analysis and research.
- Involved with Client Service and Customer Relationship team (CRM) to get end users feedback about the application.
- Evaluated potential desktop applications and new technologies.
- Created, tested, and implemented disaster recovery procedures for supported applications resulting in very limited interruptions after 9/11.
Work history example #4
Business Operations Manager
Walmart
- Designed and implemented measurable, high profile, accident prevention and OSHA compliance program in all stores and distribution centers.
- Led operational activities and prioritized work for 24/7 Logistics and Retail operation Led workforce of 315+.
- Maintained employee schedule and payroll with unparalleled accuracy.
- Directed all Distribution and Logistics functions for Sam's Clubs in the Western United States.
- Participated in Loss Prevention Academy for orientation of new Loss Prevention Supervisors.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries from business operations manager resumes:
Master's Degree in finance
Temple University, Philadelphia, PA
2006 - 2007
Bachelor's Degree in psychology
University of California - Davis, Davis, CA
1998 - 2001
Highlight your business operations manager certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on business operations manager resumes:
- Six Sigma Green Belt
- Certified Professional - Human Resource (IPMA-CP)
- Project Management Professional (PMP)
- IT Information Library Foundations Certification (ITIL)
- Certified Manager Certification (CM)
- Master Project Manager (MPM)
- Certified Management Accountant (CMA)
- Six Sigma Yellow Belt
- Certified in Production and Inventory Management (CPIM)
- Certified Sales Professional (CSP)