12 Business Operations Manager Resume Examples

Five Key Resume Tips For Writing A Business Operations Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Financial Statements, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
resume document icon

Don't Have A Professional Resume?

0 selections

Choose From 10+ Customizable Business Operations Manager Resume templates

Zippia allows you to choose from different easy-to-use Business Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Business Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Cynthia Brown
Business Operations Manager
Contact Information
Philadelphia, PA
(310) 555-5338
cbrown@example.com
Skills
  • Visio
  • Data Analysis
  • As-Is
  • Technical Solutions
  • Annual Budget
  • New Markets
  • Customer Service
  • Subject Matter Experts
  • HR
  • Test Results
 
 
Employment History
Business Operations Manager2018 - Present
The Home Depot
Philadelphia, PA
  • Directed new CRM platform as PMO lead for marketing.
  • Assisted with creating new store marketing plan and brand strategy.
  • Establish and incorporate policies and procedures for best/safe manufacturing practices.
Finance Manager2015 - 2018
IBM
New York, NY
  • Worked in partnership with sales managers and business partners to analyze performance gaps and identify sales opportunities.
  • Assist with creating and changing processes and procedures.
  • Presented financial plans and operating results to manufacturing/financial management.
  • Set up process and procedures required to track actual hours spent in claim system and educated entire team of these procedures.
Business Analyst2012 - 2015
Campbell Soup
Philadelphia, PA
  • Provide maintenance of Master Data file across all Campbell business units and subsidiaries for customers and vendors.
  • Involved in Extract, Transform and Load (ETL).
Technical Consultant2004 - 2006
Robert Half International
New York, NY
  • Designed and architect a reporting system using MS SQL Report Server, web services and C#.
  • Improved accessibility of internet radio stations for TerraRadio using Perl and XML.
  • Implemented new systems and infrastructure for new plants.
  • Worked at Envision Inc. migrating their desktop recording client to work with cloud based web services in Azure.
  • Cross trained consultants to shift resources as business needs dictated.
Education
Master's Degree of Finance2006 - 2007
Temple University
Philadelphia, PA
Bachelor's Degree of Finance1996 - 1999
Baruch College of the City University of New York
New York, NY
 
 
Brenda Foster
Business Operations Manager
Contact Info
Philadelphia, PA
(480) 555-8032
bfoster@example.com
Skills
Traffic Department
Workforce
Sales Process
Business Operations
Sales Proposals
Revenue Growth
Account Executives
New Processes
Healthcare
Project Requirements
Employment History
Business Operations Manager2011 - Present
Old NavyPhiladelphia, PA
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Manage and assist with internal and external audits Manage both Inventory & Expense Payable.
  • Provide guidance to the merchandising team associates to expedite the flow of merchandise from the receiving area to the sales floor.
  • Hired staff and developed Grand Opening procedures to meet the demands of 100 new store openings a year.
Program Manager2005 - 2011
Best BuyMiami, FL
  • Assisted quality director during plant audits on guidelines and procedures, including ISO standards.
  • Planned, designed, and implemented IT infrastructure.
  • Implemented project management protocols to insure this and future projects adhered to guidelines and objectives.
  • Project Budgeting & Resource Allocation: Control multiple financial portfolios via FMS, Ariba, and PWA.
  • Provided detailed reports to the SVP for HR on various reporting and payroll schedules.
Account Executive2003 - 2005
Best BuyMiami, FL
  • Supervised 10 employees, maintained inventory, created business plans, provided technical support, and performed customer service.
  • Model sales behavior and coach the Sales Consultants to ensure a high level of job proficiency.
  • Provided product knowledge, supporting customer for life of product, providing great customer service each time.
  • Addressed customer service inquiries in a timely and accurate fashion.
Sales Coordinator2001 - 2003
Best BuyMiami, FL
  • Provided excellent customer service Handled cash and processed credit card payments Maintained sales floor clean and organized Stocked merchandise
  • Manage and attain daily sales goals of $900 to $2,500.
Education
Bachelor's Degree of Psychology1998 - 2001
University of California - DavisDavis, CA
 
 
Teresa Turner
Business Operations Manager
Hagerstown, MD
(390) 555-8029
tturner@example.com
Experience
Business Operations Manager2017 - Present
StaplesHagerstown, MD
  • Maintain P&L reports, as well as meet and exceed personal and team-based sales goals.
  • Assure all operational policies and procedures are followed.
  • Key decision maker of courier selection, facility size along with meeting specific infrastructure requirements.
  • Complete Loss Prevention Practices including Apprehension, reporting.
  • Identified, created and managed the execution of store business plans that drove results, and that maximized business opportunities.
Finance Manager2015 - 2017
Lockheed MartinWashington, DC
  • Developed new financial review process for the balance sheet Successfully managed simultaneous system transitions to new financial systems.
  • Performed ethics and compliance audits, wrote audit reports, and procedures.
  • Provided financial management support to Director for programs, systems & activities that supported the center's mission.
  • Complied Variance analysis for input into CPR and CFSR reporting Managed budget worth $20M
  • Initiated contract closeout campaign to reduce aged balance sheet accounts and collect final contract payments.
  • Supervised and coordinated the development of the operating budget, revised forecast and three-year business plan.
Senior Consultant2011 - 2015
Booz Allen HamiltonWashington, DC
  • Coordinated internal GSA account planning team to facilitate client service and business development across multiple business lines.
  • Developed software systems test plans, procedures, and cases for Army Intelligence processing systems.
  • Provided project management, process analysis, systems analysis, financial analysis and general management consulting services.
Project Consultant2010 - 2011
Federal Home Loan MortgageWashington, DC
  • Performed daily analysis of variation in portfolio prices based on changes in the market environment.
  • Led quality improvement effort to redesign Designated Counsel response procedures and reduce inquiry resolution time by 10%.
  • Designed and implemented a set of standards, policies, and procedures to more efficiently manage legal cases workflow and reporting.
  • Project manager in the PMO office, in charge of meeting regulations and organizational policy compliance requirements.
  • Perform general management, project management and analyst roles as required by the client.
  • Draft procedures for trade teams incorporating tasks needed to support new trading software (MFD).
Skills
Data AnalysisCPAProject ManagementProceduresSharepointFinancial ModelsCustomer ServiceSANUnixResource Allocation
Education
Bachelor's Degree In Business1999 - 2002
Strayer UniversityWashington, DC
 
 
Margaret Miller
Business Operations Manager
Employment History
Business Operations Manager2018 - Present
FedExVirginia Beach, VA
  • Trained other team members in new facility, including managers.
  • Generated industry growth by reconfiguring and implementing routes Increased revenue by integrating income/expense data into strategic plan.
  • Work with security on a nightly basis to ensure facility is safe and secure.
  • Conducted sales calls to customer accounts to establish business procedures, set up new accounts and form customer supplier-alignment initiatives.
Business Office Manager2009 - 2018
Liberty TaxVirginia Beach, VA
  • Perform general office tasks including posting hours, checking voicemail, and creating andmaintaining schedules.
  • Prepared payroll for all office employees on a bi-weekly cycle utilizing the ADP system.
  • Created and maintained staff schedules Completed performance reviews for staff members on a semi-annual basis.
Executive Secretary2008 - 2009
Passaic Beth Israel HospitalNew York, NY
  • Create PowerPoint presentations for workshops and orientations.
  • Correspond with OR management staff to arrange for visitors to observe surgical procedures in the operating room.
Sales Coordinator2006 - 2008
CBSNew York, NY
  • Establish and maintain relationships with Agency clients, in addition to internal marketing and special events personnel.
  • Coordinate weekly sales reports for management including forecasting and sales quota reports.
Education
High School Diploma In null2006 - 2006
 
 
Contact Information
Virginia Beach, VA
(980) 555-5531
mmiller@example.com
Skills
Personnel Files
Performance Management
Company Events
Routine Inquiries
Procedures
Project Completion
Office Procedures
New Processes
Student Workers
Sales Efforts
 
 
Bryan Carter
Business Operations Manager
Columbia, SC
(830) 555-7572
bcarter@example.com
Skills
POSFinancial StatementsGMFinancial ModelsEssbaseOversightFinancial AdviceFinancial ServicesProceduresERP
 
 
Employment History
Business Operations Manager2018 - Present
WalmartColumbia, SC
  • Lead staffs with up to 5 direct reports (area managers), 2 area supervisors and more than 75 associates.
  • Assisted in the start-up of the facility through hiring and training over 700 associates.
  • Managed the flow of freight from receiving room to the sales floor.
  • Answered calls from the non sales floor.
Senior Finance Analyst2011 - 2018
American ExpressNew York, NY
  • Developed system utilizing Excel VBA and Hyperion Essbase to set account growth targets, decreasing the overall time to budget.
  • Prepared statistical reports for Vice President and Senior Management Team using SQL.
  • Prepare financial statements and key indicator/metrics reports.
  • Analyze operations and financial performance for six hospitals including eight surgical sites and 40 surgical suites.
Controller2008 - 2011
CitiChicago, IL
  • Prepared quarterly and year-end GAAP financial statements and other supporting schedules, including financial highlights.
  • Train new hires in SCRA letters process and procedures.
  • Coordinate and review annual fund audits, financial statements and SEC filings, exercising quality assurance and compliance review.
  • Conduct field office visits to assess financial management of program projects and to train staff.
  • Trained accounting vendors on workflow procedures, company policy and GAAP.
  • Finance Manager responsible for financial performance, oversight, and reporting of all Interbrand Cincinnati client engagements.
Finance Consultant2005 - 2008
CitiChicago, IL
  • Used Crystal Report to feed data to Crystal Xcelsius Visualization an XML file as a data source.
  • Performed the function of financial analysis, ratio analysis on financial statements to evaluate and interprets financial results.
  • Managed the reporting process for the E-Recon balance sheet account reconciliation across all Citigroup Operations & Technology legal vehicles.
  • Manage the production of customer level financial statements for 12 businesses and present results to senior management in financial review meetings.
Education
Bachelor's Degree of Accounting1995 - 1998
DePaul UniversityChicago, IL
 
 
Cynthia Brown
Business Operations Manager
Contact Information
Philadelphia, PA
(310) 555-5338
cbrown@example.com
Skills
  • Visio
  • Data Analysis
  • As-Is
  • Technical Solutions
  • Annual Budget
  • New Markets
  • Customer Service
  • Subject Matter Experts
  • HR
  • Test Results
 
 
Employment History
Business Operations Manager2018 - Present
The Home Depot
Philadelphia, PA
  • Directed new CRM platform as PMO lead for marketing.
  • Assisted with creating new store marketing plan and brand strategy.
  • Establish and incorporate policies and procedures for best/safe manufacturing practices.
Finance Manager2015 - 2018
IBM
New York, NY
  • Worked in partnership with sales managers and business partners to analyze performance gaps and identify sales opportunities.
  • Assist with creating and changing processes and procedures.
  • Presented financial plans and operating results to manufacturing/financial management.
  • Set up process and procedures required to track actual hours spent in claim system and educated entire team of these procedures.
Business Analyst2012 - 2015
Campbell Soup
Philadelphia, PA
  • Provide maintenance of Master Data file across all Campbell business units and subsidiaries for customers and vendors.
  • Involved in Extract, Transform and Load (ETL).
Technical Consultant2004 - 2006
Robert Half International
New York, NY
  • Designed and architect a reporting system using MS SQL Report Server, web services and C#.
  • Improved accessibility of internet radio stations for TerraRadio using Perl and XML.
  • Implemented new systems and infrastructure for new plants.
  • Worked at Envision Inc. migrating their desktop recording client to work with cloud based web services in Azure.
  • Cross trained consultants to shift resources as business needs dictated.
Education
Master's Degree of Finance2006 - 2007
Temple University
Philadelphia, PA
Bachelor's Degree of Finance1996 - 1999
Baruch College of the City University of New York
New York, NY
 
 
Brenda Foster
Business Operations Manager
Contact Info
Philadelphia, PA
(480) 555-8032
bfoster@example.com
Skills
Traffic Department
Workforce
Sales Process
Business Operations
Sales Proposals
Revenue Growth
Account Executives
New Processes
Healthcare
Project Requirements
Employment History
Business Operations Manager2011 - Present
Old NavyPhiladelphia, PA
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Manage and assist with internal and external audits Manage both Inventory & Expense Payable.
  • Provide guidance to the merchandising team associates to expedite the flow of merchandise from the receiving area to the sales floor.
  • Hired staff and developed Grand Opening procedures to meet the demands of 100 new store openings a year.
Program Manager2005 - 2011
Best BuyMiami, FL
  • Assisted quality director during plant audits on guidelines and procedures, including ISO standards.
  • Planned, designed, and implemented IT infrastructure.
  • Implemented project management protocols to insure this and future projects adhered to guidelines and objectives.
  • Project Budgeting & Resource Allocation: Control multiple financial portfolios via FMS, Ariba, and PWA.
  • Provided detailed reports to the SVP for HR on various reporting and payroll schedules.
Account Executive2003 - 2005
Best BuyMiami, FL
  • Supervised 10 employees, maintained inventory, created business plans, provided technical support, and performed customer service.
  • Model sales behavior and coach the Sales Consultants to ensure a high level of job proficiency.
  • Provided product knowledge, supporting customer for life of product, providing great customer service each time.
  • Addressed customer service inquiries in a timely and accurate fashion.
Sales Coordinator2001 - 2003
Best BuyMiami, FL
  • Provided excellent customer service Handled cash and processed credit card payments Maintained sales floor clean and organized Stocked merchandise
  • Manage and attain daily sales goals of $900 to $2,500.
Education
Bachelor's Degree of Psychology1998 - 2001
University of California - DavisDavis, CA
 

What Should Be Included In A Business Operations Manager Resume

1

1. Add Contact Information To Your Business Operations Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Business Operations Manager Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Business Operations Manager Jobs You Might Like

Our resume builder tool will walk you through the process of creating a stand-out Business Operations Manager resume.

resume icon
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
Show More
Business Operations Manager Resume Relevant Education Example #1
Master's Degree In Finance 2014 - 2016
Temple University Philadelphia, PA
Business Operations Manager Resume Relevant Education Example #2
Bachelor's Degree In Psychology 2014 - 2016
University of California - Davis Davis, CA
3

3. Next, Create A Business Operations Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Business Operations Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
resume document image

Build A Professional Resume In Minutes

Our AI resume builder helps you write a compelling and relevant resume for the jobs you want.

Create The Perfect Resume

Our resume builder tool will walk you through the process of creating a stand-out Business Operations Manager resume.

resume icon
4

4. List Your Business Operations Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Business Operations Manager
Qualcomm
  • Defined and implemented reverse logistics policies, processes and system requirements.
  • Managed the Salesforce CRM implemenation (KB, TT, CSat, dynamic scripting) through entire life cycle.
  • Introduced and demonstrated the concept and benefits of Business Process Modeling/Management (BPM) throughout the company.
  • Led a 6 person senior management team including a Controller and 5 Directors with oversight of a 15 person staff.
  • Defined application readiness strategy for the enterprise deployment of Windows Vista & Windows 7 supporting 10K corporate application developers.

Work History Example # 2
Business Operations Manager
Sears Holdings
  • Owned the B2C, B2B, Reverse Logistics P&L and service level agreement for a multi-facility operation.
  • Examined banking, inventory, and store procedures and performed loss prevention, operational, risk assessment, and procedural reviews.
  • Created and executed processes identified for national support at centralized facility.
  • Appointed ISO Management Representative to manage enhancement of the quality management system.
  • Participated in operational task force to redesign logistics and warehouse processes for all store locations.

Work History Example # 3
Consultant
Enterprise Holdings
  • Developed components for checking account, savings account, customer information, currency converter for online application using UML class diagram.
  • Documented database procedures and created project and technical specification documents per system analysis and research.
  • Involved with Client Service and Customer Relationship team (CRM) to get end users feedback about the application.
  • Evaluated potential desktop applications and new technologies.
  • Created, tested, and implemented disaster recovery procedures for supported applications resulting in very limited interruptions after 9/11.

Work History Example # 4
Business Operations Manager
Walmart
  • Designed and implemented measurable, high profile, accident prevention and OSHA compliance program in all stores and distribution centers.
  • Led operational activities and prioritized work for 24/7 Logistics and Retail operation Led workforce of 315+.
  • Maintained employee schedule and payroll with unparalleled accuracy.
  • Directed all Distribution and Logistics functions for Sam's Clubs in the Western United States.
  • Participated in Loss Prevention Academy for orientation of new Loss Prevention Supervisors.

Show More

Build a professional resume in minutes.

Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. See 10+ resume templates and create your resume here.

5

5. Highlight Your Business Operations Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your business operations manager resume:

  1. Six Sigma Green Belt
  2. Certified Professional - Human Resource (IPMA-CP)
  3. Project Management Professional (PMP)
  4. IT Information Library Foundations Certification (ITIL)
  5. Certified Manager Certification (CM)
  6. Master Project Manager (MPM)
  7. Certified Management Accountant (CMA)
  8. Six Sigma Yellow Belt
  9. Certified in Production and Inventory Management (CPIM)
  10. Certified Sales Professional (CSP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Ready To Start Your Business Operations Manager Resume?

Choose Your Current Work Experience To Start Creating Your Resume

Entry Level icon

Entry Level

Junior Level icon

Junior Level

Mid Level icon

Mid Level

Senior Level icon

Senior Level

Management icon

Management

Executive icon

Executive

Related Business Operations Manager Resume Templates

How useful was this page?

Click on a star to rate it!
Updated October 6, 2021