Business Operations Manager Resume Examples 2023

Research Summary. We analyzed 2,015 business operations manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Cisco Systems and Old Navy. Here are the key facts about business operations manager resumes to help you get the job:

The average business operations manager resume is 580 words long
The average business operations manager resume is 1.3 pages long based on 450 words per page.
Business operations is the most common skill found on a business operations manager resume. It appears on 15.9% of resumes.

After learning about how to write a professional business operations manager resume, you can make sure your resume checks all the boxes with our resume builder.

Business Operations Manager Resume Example


Cynthia Brown Business Operations Manager Contact Information Philadelphia, PA (310) 555-5338 cbrown@example.com Skills Visio Data Analysis As-Is Technical Solutions Annual Budget New Markets Customer Service Subject Matter Experts HR Test Results Employment History Business Operations Manager 2018 - Present The Home Depot Philadelphia, PA Directed new CRM platform as PMO lead for marketing. Assisted with creating new store marketing plan and brand strategy. Establish and incorporate policies and procedures for best/safe manufacturing practices. Finance Manager 2015 - 2018 IBM New York, NY Worked in partnership with sales managers and business partners to analyze performance gaps and identify sales opportunities. Assist with creating and changing processes and procedures. Presented financial plans and operating results to manufacturing/financial management. Set up process and procedures required to track actual hours spent in claim system and educated entire team of these procedures. Business Analyst 2012 - 2015 Campbell Soup Philadelphia, PA Provide maintenance of Master Data file across all Campbell business units and subsidiaries for customers and vendors. Involved in Extract, Transform and Load (ETL). Technical Consultant 2004 - 2006 Robert Half International New York, NY Designed and architect a reporting system using MS SQL Report Server, web services and C#. Improved accessibility of internet radio stations for TerraRadio using Perl and XML. Implemented new systems and infrastructure for new plants. Worked at Envision Inc. migrating their desktop recording client to work with cloud based web services in Azure. Cross trained consultants to shift resources as business needs dictated. Education Master's Degree Finance 2006 - 2007 Temple University Philadelphia, PA Bachelor's Degree Finance 1996 - 1999 Baruch College of the City University of New York New York, NY


Margaret Miller Business Operations Manager Contact Info Virginia Beach, VA (980) 555-5531 mmiller@example.com Skills Personnel FilesPerformance ManagementCompany EventsRoutine InquiriesProceduresProject CompletionOffice ProceduresNew ProcessesStudent WorkersSales Efforts Employment History Business Operations Manager 2018 - Present FedEx Virginia Beach, VA Trained other team members in new facility, including managers. Generated industry growth by reconfiguring and implementing routes Increased revenue by integrating income/expense data into strategic plan. Work with security on a nightly basis to ensure facility is safe and secure. Conducted sales calls to customer accounts to establish business procedures, set up new accounts and form customer supplier-alignment initiatives. Business Office Manager 2009 - 2018 Liberty Tax Virginia Beach, VA Perform general office tasks including posting hours, checking voicemail, and creating andmaintaining schedules. Prepared payroll for all office employees on a bi-weekly cycle utilizing the ADP system. Created and maintained staff schedules Completed performance reviews for staff members on a semi-annual basis. Executive Secretary 2008 - 2009 Passaic Beth Israel Hospital New York, NY Create PowerPoint presentations for workshops and orientations. Correspond with OR management staff to arrange for visitors to observe surgical procedures in the operating room. Sales Coordinator 2006 - 2008 CBS New York, NY Establish and maintain relationships with Agency clients, in addition to internal marketing and special events personnel. Coordinate weekly sales reports for management including forecasting and sales quota reports. Education High School Diploma 2006 - 2006


Alan Edwards Business Operations Manager Chicago, IL (870) 555-7845 aedwards@example.com Experience Business Operations Manager2017 - Present Bank of America•Chicago, IL Program and project management manager for customer contact, correspondence and communications in the default mortgage servicing. Designed and implemented procedures to comply with US Patriot Act requirements for "managed clients". Managed New York and London business support staff. Perform ongoing quality assurance monitoring and data analysis to help identify trends and coach to same. Business Manager2010 - 2017 Chicago Public Library•Oakbrook Terrace, IL Franchise business owner, retail management, customer service. Worked with human resources director on employee files to make sure that all needed paperwork was completed before hire. Managed and trained 5 direct reports and sales staff of 50 associates, promoting 6 employees to the next level. Front Office Operations Supervisor.BUSINESS OFFICE MANAGER - PROMOTED TO REGIONAL FINANCIAL ANALYST Created and adjusted monthly forecast and program plans to meet sales goals. Consultant2009 - 2010 AT&T•Oakbrook Terrace, IL Coordinate Informatica Product support through SR process. Evaluated and selected system software and database management system for major teleconference system reengineering effort. Systems Engineer2006 - 2008 Motorola Solutions•Oakbrook Terrace, IL Maintained user accounts on NT and UNIX systems. Lead the team of desktop engineers in troubleshooting PC and network problems. Provided helpdesk and desktop support for over 250 users by remote support using SMS. Helped established the benchmarks for the product and the minimum requirements for the hardware and software. Complete basic remote troubleshooting, including pinging routers. Lead tech and head of the design team for the Windows 2000 architectural development and domain migration from Windows NT 4.0. Skills SetupAWSSpecial EventsPartner OperationsPowershellAdministrative FunctionsProceduresHardwareBusiness UnitsNew Technologies Education Master's Degree Business2008 - 2009 DeVry University•Oakbrook Terrace, IL Bachelor's Degree Business2003 - 2006 DeVry University•Oakbrook Terrace, IL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Business Operations Manager Resume templates

Zippia allows you to choose from different easy-to-use Business Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Business Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In A Business Operations Manager Resume

1. Add Contact Information To Your Business Operations Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Business Operations Manager Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

40.0%

9.0%

8.0%

5.0%

Business Operations Manager Resume Relevant Education Example #1

Master's Degree In Finance 2014 - 2016

Temple University Philadelphia, PA

Business Operations Manager Resume Relevant Education Example #2

Bachelor's Degree In Psychology 2014 - 2016

University of California - Davis Davis, CA

3. Next, Create A Business Operations Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Business Operations Manager Skills For Resume

Business Operations Skills
The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Oversight Skills
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
Business Development Skills
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
Logistics Skills
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Human Resources Skills
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Top Skills for a Business Operations Manager

Source: Zippia.com

Business Operations, 15.9%

Project Management, 7.4%

Provide Management, 5.9%

Customer Service, 5.6%

Other Skills, 65.2%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Business Operations Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Information Technology Project Manager

SNL Distribution Services

Provided and managed the procurement of a third party company to store off-site tapes to complement the region s backup infrastructure.
Supervised slip-casing foundation drilling and installation, including all specialized equipment and personnel.
Directed teams in the architecture, development and deployment of Wi-Fi rollout on aircraft fleet.
Determined the operational feasibility of targeted marketing efforts and developing database reporting for account tracking.
Devised consistent methodology in SharePoint that ensured accessibility of information across the globe.

Work History Example # 2

Business Operations Manager

Dell

Utilized Business Process Improvement (BPI) methodology to develop and implement a new collaborative support for high complexity enterprise customers.
Worked in conjunction with Tech Support and Service Logistics to streamline and improve processes.
Led global cross functional core team for launching Microsoft O365 software cloud solution for Dell's SMB customers.
Centralized employee information through one integrated data resource increasing accuracy and automation for multiple reporting sources.
Managed analytics team through forecasting, KPI reporting and opportunity identification.

Work History Example # 3

Finance Analyst

Managed full product life cycle electronically beginning with procurement through retirement.
Ensured SOX and GAAP compliance with all corporate asset capitalizations within Fixed Assets.
Reviewed accruals against estimates, made needed adjustments, and processed respective payments in accordance with GAAP and SAP.
Created PowerPoint slide deck to present performance results at executive-level meetings.
Supervised the TP Tool, a software that tenders HP airfreight Request For Quotes (RFQ) every year.

Work History Example # 4

Business Operations Manager

Verizon

Provided oversight on compensation ensuring accurate commission payments, account assignments, and quotas.
Approved all Sales and Marketing initiatives to meet business plan and established operational policies and procedures.
Distributed change management and change control notifications to Verizon on Line technical support call centers daily.
Used internal Verizon systems to compile data for analysis.
Cross-trained technicians; recorded/responded to network measurement results; managed scheduling for all associates; and oversaw related job functions/procedures.

5. Highlight Your Business Operations Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your business operations manager resume:

Six Sigma Green Belt
Certified Professional - Human Resource (IPMA-CP)
Project Management Professional (PMP)
IT Information Library Foundations Certification (ITIL)
Certified Manager Certification (CM)
Master Project Manager (MPM)
Certified Management Accountant (CMA)
Six Sigma Yellow Belt
Certified in Production and Inventory Management (CPIM)
Certified Sales Professional (CSP)

6. Finally, Add a Business Operations Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Business Operations Manager Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Enlist new corporations to provide cloud services while assessing methods for ongoing partnership management.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Financial Statements, be sure to list it in your resume’s skills section.

Oversee a staff of 20-30 direct reports, depending on logistics and budget.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Increased KPI productivity by 7% and decreased the error rate by 4%.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

Not sure how to make a resume that stands out?

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