Most business operations managers list "business operations," "project management," and "provide management" as skills on their resumes. We go into more details on the most important business operations manager responsibilities here:
Communication skills can be considered to be the most important personality trait for a business operations manager to have. According to a business operations manager resume, "top executives must be able to communicate clearly and persuasively" business operations managers are able to use communication skills in the following example we gathered from a resume: "supported and coordinated program development, oversight control, communication to support staff and key partners, and data need consultation" While it may not be the most important skill, we found that many business operations manager duties rely on leadership skills. This example from a business operations manager explains why: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways business operations managers are able to utilize leadership skills: "handpicked to provide financial expertise and leadership that transformed systems lab services business operations. " Management skills is also an important skill for business operations managers to have. This example of how business operations managers use this skill comes from a business operations manager resume, "top executives must shape and direct the operations of an organization" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "reorganized management, systems and business operations resulting in a decrease in day-to-day accounting activities and reduction of outside accounting fees. " In order for certain business operations manager responsibilities to be completed, the job requires the skill "problem-solving skills." According to a business operations manager resume, "top executives need to identify and resolve issues within an organization" As an example, this snippet was taken directly from a resume about how this skill applies: "leveraged specialized talents of team to identify, assess and translate business operations requirements into technology and process solutions. " As part of the business operations manager description, you might find that one of the skills that might be helpful to the job is "time-management skills." A business operations manager resume included this snippet: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." This skill could be useful in this scenario: "managed key supply chain ensuring on time delivery and cost reductions that maintained quality. " See the full list of business operations manager skills.
We've found that 68.4% of business operations managers have earned a bachelor's degree. Furthermore, 16.2% earned their master's degrees before becoming a business operations manager. While it's true that most business operations managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every nine business operations managers did not spend the extra money to attend college.
The business operations managers who went onto college to earn a more in-depth education generally studied business and accounting, while a small population of business operations managers studied finance and management.
When you're ready to become a business operations manager, you might wonder which companies hire business operations managers. According to our research through business operations manager resumes, business operations managers are mostly hired by CBRE Group, Facebook, and KPMG. Now is a good time to apply as CBRE Group has 181 business operations managers job openings, and there are 177 at Facebook and 132 at KPMG.
If you're interested in companies where business operations managers make the most money, you'll want to apply for positions at Meta, ZS, and Google. We found that at Meta, the average business operations manager salary is $186,054. Whereas at ZS, business operations managers earn roughly $176,081. And at Google, they make an average salary of $172,534.
View more details on business operations manager salaries across the United States.
We also looked into companies who hire business operations managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include United States Army Corps of Engineers, FedEx, and Cisco.
The industries that business operations managers fulfill the most roles in are the technology and insurance industries. But the highest business operations manager annual salary is in the technology industry, averaging $114,890. In the finance industry they make $110,268 and average about $104,365 in the manufacturing industry. In conclusion, business operations managers who work in the technology industry earn a 11.9% higher salary than business operations managers in the hospitality industry.