Business owner job description

We are currently seeking a dedicated Business Process Owner I to participate in Hiring Our Heroes (HOH) Fellowship Cohort 23-1 with USAA.

We’re looking for those who share our values of honesty, integrity, loyalty, and service. By using HOH Fellowship Programs our goal is to build an extraordinary experience for transitioning service members, veterans, and military spouses that increases competitiveness and improves opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that range from six to eleven weeks.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are resolved between each employee and manager.

As business process owner, plans, directs and coordinates activities for moderately complex and complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Understands the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. Supports alignment of process to overall experience strategy and vision.

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies, standards, and procedures for business activities. Applies knowledge of the business to understand customer gaps in performance, and develops, modifies, re-engineers customer specific process program plans in alignment with business deliverables and enterprise strategy to achieve the level of desired performance.

Participates in the implementation of customer engagement and product development plans as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solutions.

Plans and coordinates the overall health of processes by developing control limits, monitoring key performance indicators, etc.

Assists in business process risk management by using established methodologies and exercising control plans to ensure alignment with business unit specific requirements, process requirements, and business needs.
Assists in identification of business unit and business process risks across assigned activities. Develops communication plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders.
Minimum Requirements:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. Hands on experience with process mapping and modeling, and creating and validating process documentation. Understanding and application of process management standards and policies, and knowledge of applicable regulations and risk management practices. Demonstrated experience with utilizing various systems to collect and analyze data.
Preferred Experience:
Current participant in the Cohort 23-1 Hiring Our Heroes Fellowship Programs Demonstrated experience participating in efforts to develop process efficiencies. Extensive experience participating and writing business requirements Proficient with Microsoft Excel and PowerPoint. Pivot tables, advanced formulas Strong oral and written communication skills. Ability to organize, prioritize, and complete multiple tasks in a fast-paced environment AML or Fraud experience preferred not required
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation
Hiring Our Heroes fellows are paid by the HOH program.
If selected for a full-time role, USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. A geographic differential and/or shift premium may be applicable for this role, depending upon where and when this job is performed. The salary range for this position is: $72,900 – $131,400.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
USAA Total Rewards
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Be your own boss and run things your own way
• Pay NO franchise or royalty fees (not a franchise opportunity)
• Craft your own work/life balance
• Earn repeat revenue from policy renewals
• Control your earnings potential with robust commission and bonus opportunities
• Enjoy immediate brand-name recognition of a Fortune 100 Company
• Build a legacy with the opportunity to pass it down or sell to an approved purchaser

We are here to support you

Allstate provides a plethora of resources to support the growth of your business through education, marketing support, and incentives. Learn more details from one of our talent advisors by applying today.

More Details

• Prior business or franchise ownership preferred, but not required.
• Previous insurance experience a plus, but not required.
• Experience in playing an active role in the day to day operations, budgeting, planning and staffing strategies or experience in business or sales management.
• You are required to obtain all applicable state licenses for property & casualty, life & health before getting appointed with Allstate.
• Investment of liquid capital into your business to cover startup costs. Allstate does not take possession of your capital and there are no franchise fees. These funds remain in your control and you will use them to cover your operational expenses such as your payroll, lease, marketing, utilities etc.

Subject to all terms and conditions as outlined in the Allstate R3001 Exclusive Agency Agreement and Exclusive Agency program materials. Allstate agents are not franchisees; rather they are exclusive agent independent contractors and are not employed by Allstate. Allstate is an Equal Opportunity Company. Allstate Insurance Company, Northbrook, IL. In New Jersey, Allstate New Jersey Insurance Company, Bridgewater, NJ. 2015 Allstate Insurance Co.

At Milk Specialties Global , our focus is to create high-quality ingredients designed to optimize health and nutrition. We are passionate and dedicated people. Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios. The human nutrition division focuses on industry leading whey and milk protein isolates, concentrates, and hydrolysates. The animal nutrition division is a leading supplier of functional fats, proteins and carbohydrates. Both divisions are backed by the speed, execution and passion it takes to exceed the expectation of our customers. We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.

The Business Process Owner - PLM is responsible for overseeing Milk Specialties' PLM (Product Lifecycle Management) system for all divisions, including assessing current processes, understanding how changes impact all divisions, developing training and driving engagement throughout the business. The person in this role will also oversee and support the PLM Coordinator.

Essential Functions:

• Oversee all divisions' PLM needs by maintaining it and ensuring supporting practices are being followed
• Remain current on industry standards and PLM practices
• Maintain and conduct training for PLM system
• Support Continuous Improvement
• Develop and conduct audits against the PLM system on a routine basis
• Qualified and trained individual will provide as a back-up in the event of an absence of other employees.
• Direct contact with MSG Leadership, R&D, Operations, Sales, Supply Chain, Customer Support, Purchasing and Corporate/Plant Quality departments as well as external contacts with vendors, customers and government agencies.
• Perform special projects and other responsibilities as needed.
• Duties, responsibilities and activities may change at any time with or without notice.

Position Requirements:

• Bachelor's Degree of equivalent in Food Safety, Science or Engineering
• 4-5 years' experience in manufacturing quality at a plant and corporate level.
• Strong computer skills; including MS Office Suite.
• Highly organized and detailed oriented with the ability to track short and long term projects, work independently and balance multiple priorities.
• Experience with ERP systems preferred.
• Basic product knowledge specific to the food industry.

The COVID-19 vaccine is encouraged, but not required. Milk Specialties Global closely follows CDC guidelines and updates to ensure employees are able to work safely at our facilities.