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  • Head of Global Customer Operations Revenue & Adoption

    Lexis Nexis 4.4company rating

    Homeworth, OH

    Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity. About the Role You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation. Responsibilities 1. Revenue & Adoption Strategy Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals. Transform traditional support channels into engines for upsell, cross-sell, and product expansion. Own key outcomes in customer satisfaction, revenue, and training engagement. Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities. 2. Opportunity Intelligence Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions. Partner with Data Science to refine predictive “Next Best Opportunity” (NBO) models across products, geographies, and customer segments. Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI. Develop frameworks for opportunity nurturing and seamless Sales handoff. 3. Training, Enablement & Adoption Empower frontline teams to drive adoption through every interaction - embedding a “Every Call Counts” mindset. Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability. Lead engagement initiatives to accelerate product and drafting solution usage through: Real-time support plays and talk tracks. Pilot programs for guided product trials. Scalable enablement content and playbooks. Track adoption KPIs and link engagement data to revenue outcomes. 4. Innovation & Automation Drive AI partnerships and automation pilots that accelerate growth and adoption. Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity. Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels. Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation. 5. Special Initiatives Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth. Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets. Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models. Support as a Service: Develop scalable, lower-cost models to unlock new growth channels. Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows. Requirements Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives. Have a great background in AI-driven analytics, automation, and data-informed decision-making. Have demonstrated ability to translate AI insights into measurable business outcomes. Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency. Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives. Have a deep understanding of how AI augments sales enablement, customer success, and product adoption. Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $118.2k-197.1k yearly Auto-Apply 16d ago
  • Management Team Member (02453)

    Domino's Franchise

    Berea, OH

    Welcome to Mile High Pizza Company doing business as Domino's! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team? Job Description We are looking for future managers! Do you want to manage your future? You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work, and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to become THE boss. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, leadership, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! This is a part-time, hourly position. Oversee all aspects of your shift. Haven't managed people before? Great, we will show you how to lead. Haven't made pizzas before? Great we'll teach you how to make an awesome pizza. You may be asked to help at other locations near to your chosen location. This position is 4 nights per week and some weekends. Night shifts start between 3pm and 5pm and end around 1am. Day shifts start at 9am and end between 3pm and 7pm. You are accountable for everything that happens within your shift. Whether People, Operations, Sales, or Profits. This includes ensuring the safety, training, and culture of your team. You will lead by example because your team will follow every example you give. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. Allow us to text you when you apply! No one answers a call from someone they don't know, let us text you to start the conversation. Qualifications Great positive attitude High Energy Prior experience in Domino's OR prior experience managing people 18+ years of age Good driving record Ability to use Outlook / Email services High School diploma or equivalent Good background check Eligible to work in the USA Must reside near store location Additional Information We will handle your privacy and data in accordance with EEOC guidelines. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
    $56k-116k yearly est. 6d ago
  • Business Center Branch Manager

    PNC Financial Services Group, Inc. 4.4company rating

    North Olmsted, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail branch organization, you will be based in North Olmsted, OH. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. * Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement. * Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment. * Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. * Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: * Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. * Live the Values - Role models our values with transparency and courage. * Enable Change - Takes action to drive change and innovation that will transform our business. * Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. * Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. * To learn more about this and other opportunities on our team.Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-Oriented Competencies Branch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management Work Experience Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Pay Transparency Base Salary: $47,500.00 - $109,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 11/19/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $47.5k-109.5k yearly 30d ago
  • Business Development Officer III - Business Credit

    PNC 4.1company rating

    Cleveland, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Development Officer III within PNC's Business Credit organization, you will be based in Cleveland, OH.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Leads business development activities for credit-based products through active solicitation and cultivation of more complex new client relationships in an assigned market area. Works independently with minimal supervision. Prospects, maintains and strengthens a network. This includes dialogues with sponsor groups, financial intermediaries, businesses, accountants, attorneys, banks, and additional Centers of Influence. Performs more complex credit structuring and analyzes financial information to determine if the client's financing requirements meet PNC parameters. Manages risk/return and actively identifies and mitigates different types of risk for new clients, such as regulatory, reputational, operational and credit risks. Develops comprehensive financing package structured to meet client needs, drive client acceptance and deepen share of wallet. Coordinates credit underwriting, due diligence and loan documentation with internal and external partners. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccount Management, Asset Allocation, Capital Management, Credit Risk Analysis, Equity Valuations, Investment Banking, SalesCompetenciesCompetitive Environment, Credit Analysis and Verification, Customer Experience Management., Effective Communications, Financial Engineering, Knowledge of Underwriting, Prospecting., Selling.Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $153,000.00 - $207,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 06/20/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $48k-89k yearly est. Auto-Apply 60d+ ago
  • New Business Acquisition Manager

    Elwood Staffing 4.4company rating

    Reynoldsburg, OH

    Job Description Get ready to launch your sales career! Are you a dynamic and results-driven individual? Do you excel in building relationships and closing sales? If so, we have an exciting opportunity for you! Elwood Staffing is currently hiring a Business Development Manager to sell our staffing services to potential clients in the light industrial, manufacturing, warehouse and logistics industry. This position is part of our full-time internal team. What Elwood Staffing Can Offer You: Base salary with a monthly uncapped commission structure. Monthly Car Allowance ($350) and Cell Phone Allowance ($50) Company Issued Laptop Local Territory, No Overnight Travel! Paid Time Off and Holiday Pay Quarterly Bonus Opportunities Health, Dental, and Vision 401K Plan with Company Contribution Discount Tickets, Travel, and Shopping-Working Advantage Annual Top Performers Trip Anniversary Awards Program (5 years = Rolex or Paid Trip!) Tuition Reimbursement Opportunities for Advancement Throughout our Company Business Development Manager Details: Identify leads, qualify prospective business, create proposals, present to clients, and create new sustainable business partnerships. In-Person Outreach- 70-75% throughout the week - auto allowance provided! (This is not a remote position) Present customized solutions that demonstrate a clear understanding of the prospective client's staffing needs. Actively drive negotiations, close, and onboard new accounts while working with a service team to provide service delivery. Business Development Manager Qualifications: For those that are new to sales - training provided! Excellent computer skills including proficiency in Microsoft Office or related software. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. A valid driver's license is required for this role to travel between the branch and prospect/client locations. Why Business Development at Elwood Staffing? Support from the Start- In your initial 4 weeks, you'll undergo specialized training tailored to the industry, complemented by mentorship from your manager and continuous guidance from our national sales trainer. Bring your innate-seller personality, and we'll provide the training necessary for your success! Get out from Behind the Desk- Our Business Development Managers relish the flexibility of balancing office hours and field time, with the majority dedicating 65% of their day away from the office. Embrace a dynamic work environment, where each day brings new experiences, deviating from the usual routine. "CEO" of Your Territory- Enjoy the freedom to strategically plan your field time on a weekly basis, selecting the specific areas you aim to target. Take full ownership of your territory, with the assurance that no other Elwood Representatives will be selling in your designated area. About Us: Elwood Staffing is recognized as one of the largest staffing firms in the United States by Staffing Industry Analysts, the global adviser on staffing and workforce solutions. Elwood has also been ranked "America's Best Temp Staffing Firms" & "America's Best Professional Recruiting Firms" by Forbes. With a presence in more than 200 locations across the United States, backed by field support from our corporate office in Columbus, IN, and guided by a dedicated national sales trainer, you'll have the comprehensive resources and tools essential for success in this role. You can find out more: www.elwoodstaffing.com We are an Equal Opportunity Employer. #IJBDM
    $36k-56k yearly est. 31d ago
  • Management Team Member (02453)

    Domino's Pizza 4.3company rating

    Berea, OH

    Welcome to Mile High Pizza Company doing business as Domino's! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team? Job Description We are looking for future managers! Do you want to manage your future? You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work, and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to become THE boss. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, leadership, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! This is a part-time, hourly position. Oversee all aspects of your shift. Haven't managed people before? Great, we will show you how to lead. Haven't made pizzas before? Great we'll teach you how to make an awesome pizza. You may be asked to help at other locations near to your chosen location. This position is 4 nights per week and some weekends. Night shifts start between 3pm and 5pm and end around 1am. Day shifts start at 9am and end between 3pm and 7pm. You are accountable for everything that happens within your shift. Whether People, Operations, Sales, or Profits. This includes ensuring the safety, training, and culture of your team. You will lead by example because your team will follow every example you give. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. Allow us to text you when you apply! No one answers a call from someone they don't know, let us text you to start the conversation. Qualifications * Great positive attitude * High Energy * Prior experience in Domino's OR prior experience managing people * 18+ years of age * Good driving record * Ability to use Outlook / Email services * High School diploma or equivalent * Good background check * Eligible to work in the USA * Must reside near store location Additional Information We will handle your privacy and data in accordance with EEOC guidelines. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
    $37k-74k yearly est. 10d ago
  • Head of Global Customer Operations Revenue & Adoption

    RELX Inc. 4.1company rating

    Dayton, OH

    Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity. About the Role You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation. Responsibilities 1. Revenue & Adoption Strategy + Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals. + Transform traditional support channels into engines for upsell, cross-sell, and product expansion. + Own key outcomes in customer satisfaction, revenue, and training engagement. + Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities. 2. Opportunity Intelligence + Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions. + Partner with Data Science to refine predictive "Next Best Opportunity" (NBO) models across products, geographies, and customer segments. + Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI. + Develop frameworks for opportunity nurturing and seamless Sales handoff. 3. Training, Enablement & Adoption + Empower frontline teams to drive adoption through every interaction - embedding a "Every Call Counts" mindset. + Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability. + Lead engagement initiatives to accelerate product and drafting solution usage through: + Real-time support plays and talk tracks. + Pilot programs for guided product trials. + Scalable enablement content and playbooks. + Track adoption KPIs and link engagement data to revenue outcomes. 4. Innovation & Automation + Drive AI partnerships and automation pilots that accelerate growth and adoption. + Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity. + Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels. + Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation. 5. Special Initiatives + Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth. + Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets. + Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models. + Support as a Service: Develop scalable, lower-cost models to unlock new growth channels. + Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows. Requirements + Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives. + Have a great background in AI-driven analytics, automation, and data-informed decision-making. + Have demonstrated ability to translate AI insights into measurable business outcomes. + Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency. + Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives. + Have a deep understanding of how AI augments sales enablement, customer success, and product adoption. + Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $34k-70k yearly est. 24d ago
  • Business Development Officer III - Business Credit

    PNC Financial Services Group, Inc. 4.4company rating

    Cleveland, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Development Officer III within PNC's Business Credit organization, you will be based in Cleveland, OH. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Leads business development activities for credit-based products through active solicitation and cultivation of more complex new client relationships in an assigned market area. Works independently with minimal supervision. * Prospects, maintains and strengthens a network. This includes dialogues with sponsor groups, financial intermediaries, businesses, accountants, attorneys, banks, and additional Centers of Influence. * Performs more complex credit structuring and analyzes financial information to determine if the client's financing requirements meet PNC parameters. Manages risk/return and actively identifies and mitigates different types of risk for new clients, such as regulatory, reputational, operational and credit risks. * Develops comprehensive financing package structured to meet client needs, drive client acceptance and deepen share of wallet. * Coordinates credit underwriting, due diligence and loan documentation with internal and external partners. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Account Management, Asset Allocation, Capital Management, Credit Risk Analysis, Equity Valuations, Investment Banking, Sales Competencies Competitive Environment, Credit Analysis and Verification, Customer Experience Management., Effective Communications, Financial Engineering, Knowledge of Underwriting, Prospecting., Selling. Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $153,000.00 - $207,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 06/20/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $66k-96k yearly est. 60d+ ago
  • Management Team Member (02453)

    Domino's Franchise

    Berea, OH

    Welcome to Mile High Pizza Company doing business as Domino's! Locally owned and operating in Cleveland, Akron, Mansfield, and Columbus, OH. Since the start of 2020, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team? Job Description We are looking for future managers! Do you want to manage your future? You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work, and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's is hiring bosses - more specifically store managers or as we like to call you Assistant Manager. Be the second in command of a million-dollar business. Grow to become THE boss. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, leadership, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! This is a part-time, hourly position. Oversee all aspects of your shift. Haven't managed people before? Great, we will show you how to lead. Haven't made pizzas before? Great we'll teach you how to make an awesome pizza. You may be asked to help at other locations near to your chosen location. This position is 4 nights per week and some weekends. Night shifts start between 3pm and 5pm and end around 1am. Day shifts start at 9am and end between 3pm and 7pm. You are accountable for everything that happens within your shift. Whether People, Operations, Sales, or Profits. This includes ensuring the safety, training, and culture of your team. You will lead by example because your team will follow every example you give. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. Allow us to text you when you apply! No one answers a call from someone they don't know, let us text you to start the conversation. Qualifications Great positive attitude High Energy Prior experience in Domino's OR prior experience managing people 18+ years of age Good driving record Ability to use Outlook / Email services High School diploma or equivalent Good background check Eligible to work in the USA Must reside near store location Additional Information We will handle your privacy and data in accordance with EEOC guidelines. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
    $56k-116k yearly est. 60d+ ago
  • Business Manager at Cleveland Hillel (Part-time)

    Hillel International 3.8company rating

    Cleveland, OH

    Business Manager (Part-Time) Cleveland Hillel Role Overview Cleveland Hillel is seeking a seasoned professional to join our team as our new Business Manager at a critical moment for Jewish life on campus. The Business Manager will oversee all financial operations of the Cleveland Hillel Foundation, ensuring that the organization is fiscally sound and operating in compliance with not-for-profit regulations. The Business Manager will provide strategic financial guidance to the Executive Director and Board of Directors and will work closely with other stakeholders (including lay committees and Hillel senior staff) to ensure the organization's financial goals are met. The organization is fiscally sound, and the Business Manager's role is to maintain and improve its strong funding and disciplined spending. You will play a pivotal role in advancing Cleveland Hillel's vision by building and strengthening the financial foundation that powers our transformative programs, leadership initiatives, and advocacy efforts. This is a part-time position, averaging 20 hours per week, with potential flexibility throughout the year (example: allowing for more hours during the academic year and fewer in the summer). This position will involve working at the on-campus building most of the time. Cleveland Hillel Foundation welcomes candidates seeking a mission driven role, who would like the flexibility to work from home on occasion, along with reduced hours. The non-profit organization offers a competitive salary and benefits package. Cleveland Hillel supports limited remote and hybrid work options, and our organization observes all Jewish and federal holidays. What You'll Do Ensuring financial discipline throughout the organization and transparent reporting to the Executive Leadership and the Board, enabling the Executive Director and staff to focus on student-facing programming and engagement. Oversee all financial operations, including budgeting, financial reporting, accounting, and cash management. Serve as benefits and retirement plans administrator. Ensure compliance with all relevant laws and regulations governing non-profit organizations. Maintaining and enhancing existing financial policies and procedures to ensure fiscal responsibility and accountability. Monitor and analyze financial performance, providing regular reports to the Executive Director, Jewish Federation of Cleveland and Board of Directors. Preparing all monthly financial transactions, including deposits, disbursements and proper expense recording of invoices and credit card activity, and payroll entries. Manage relationships with external auditors, tax advisors, and other financial professionals. Develop and manage the annual budgeting process, working closely with Executive Director and Assistant Director. Tracking monthly results against the budget and working with staff to adjust as results change. Ensure proper record-keeping and financial reporting, including the preparation of financial statements and tax filings. Provide financial guidance to the Executive Director and Board of Directors, including presenting financial reports and making recommendations for financial strategy. Identify opportunities for cost savings and revenue growth. Manage the organization's cash flow and investments. Work closely with the Development team to develop and implement fundraising strategies. What You've Accomplished Bachelor's degree in accounting. CPA a plus yet not required. At least 5 years of experience in financial management, preferably with some not-for-profit experience. Demonstrated knowledge of accounting principles, financial reporting, and budgeting. Experience working with senior leadership and staff. Strong analytical and problem-solving skills. Strong knowledge of QuickBooks and comfort with technology to help automate processes. Excellent written and verbal communication skills. Ability to work collaboratively with others and external partners. Knowledge of Jewish culture and values and/or willingness to learn. What You'll Receive Competitive salary in the nonprofit marketplace. The salary range for this role is $45,000 - $52,000 and is commensurate with prior successes and professional experiences. Great professional development, mentoring, and skill building opportunities. Flexible work hours (including a lighter summer schedule) / hybrid work arrangement. Possible regional travel opportunities. Be a part of a positive, team-oriented work environment surrounded by exceptional students, staff, and Board members. There is an opportunity for growth in this position and compensation based on performance. Summary of Benefits Cleveland Hillel Foundation's part-time employees are eligible for prorated benefits. 20 days of vacation and 15 sick days each year, which will also be pro-rated for your first year of employment (pro-rated based on hours scheduled). Group Term Life Insurance and Long-Term Disability Insurance. Life and Disability Insurance is available automatically after 1,000 hours worked and one year of service. Entry date for these insurances is the next July 1 or January 1 after the service requirement is satisfied. You will have the option to enroll in our 403B Plan. Hillel provides a 2.5 times match of your contribution to the 403B Plan up to a maximum Hillel match of 5% (with a 2% employee match). You are eligible for the Hillel 403B match after 1,000 hours worked and one year of service with the same Plan entry dates as noted in the paragraph above. The service requirement for the 403B Plan match is waived when prior service is documented by a 501 (c) (3) non-profit or government agency. The acceptable format for the prior service letter will be provided upon request. These are our current benefits and are subject to change. About Cleveland Hillel Cleveland Hillel is on the front lines of shaping vibrant Jewish life on 11 campuses throughout northeast Ohio, standing up against the rising tide of antisemitism impacting students across the country. Rooted in our mission to cultivate innovative, inclusive, and entrepreneurial communities on all our campuses to actively build meaningful Jewish experiences and enhance Jewish pride for young adults throughout their entire college journey, we are guided by our core values of inclusivity, Jewish learning, community-building, and leadership development. Our work is more critical than ever, and our commitment to creating safe, proud, and empowered Jewish spaces on campus for over 2,000 Jewish college students is unwavering. Hillel offers students the means to explore and celebrate their Jewish identity in a dynamic and welcoming environment. Each year, Hillel connects students to their community, their peers, and their heritage through an array of social, cultural and community service programs. The momentum is here, and we want to continue our trajectory. Cleveland Hillel is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel. About Hillel International In 1923, Rabbi Benjamin Frankel started Hillel with humble means, a noble mission and a breathtaking vision: to convey Jewish civilization to a new generation. Today, Hillel International continues to enrich the lives of Jewish students and is the largest Jewish campus organization in the world at nearly 1,000 colleges and universities across North America and around the world. As Hillel evolves as an organization, the mission remains steadfast: to create lasting connections with every Jewish student that foster an enduring commitment to Jewish life, learning, and Israel and train them to become the next Jewish leaders. Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.
    $45k-52k yearly Auto-Apply 60d+ ago
  • Accounting Fall 2025 Co-Op

    Great American Insurance 4.7company rating

    Richfield, OH

    National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. A leader in commercial insurance since 1989, National Interstate Insurance Company offers an array of insurance products tailored to commercial transportation, and adjacent industry, operators in every state. Our steadfast focus on developing creative programs designed to give our insureds a competitive edge, coupled with claims and loss control experts who understand the niches we serve, make National Interstate one of the most respected names in commercial transportation insurance today. (****************** National Interstate's accounting co-op, starting in fall 2025 at our Richfield, Ohio office, will become a crucial part of our finance team. The rotational program provides experience as described below. Loss Accounting Maintain loss and loss adjustment expense reserve calculations based on actuarial models and historical claim data and analyze such calculations to ensure our reserve position is accurately presented in the financials. Assist in the preparation of standard monthly reports and ad-hoc analyses of the loss ratio for senior management. Collaborate with claims adjusters, underwriters, actuaries and other finance personnel to identify and resolve discrepancies in financial records and claims data. Support the department by providing complete and accurate accounting information such as footnote schedules, regulatory reports and other key management reports. Reinsurance Accounting Perform technical accounting duties, such as the recording of premiums and claims transactions, related to month and quarter-end close activities. Reconcile reinsurance balances with the respective participants on various treaties and facultative reinsurance placements. Prepare reinsurance billings and payments for premiums, commissions and claims, working closely with our reinsurance brokers and reinsurers on various treaties and facultative reinsurance placements. Monitor and assist with resolving aged reinsurance receivables. Complete semi-annual financial statements for each of our alternative risk transfer rental captive products, which are shared with product management and insureds. Validate and analyze reinsurance system data, including recalculations of reinsurance applied to large claims. General and Statutory Accounting Prepare schedules to support the monthly consolidated financial statements. Assist with prepaid assets, fixed assets, other assets, and other liabilities, including recording applicable journal entries and account reconciliations. Learn the statutory reporting process and support the preparation of the quarterly and annual statutory financial statements and filings. Help facilitate the filing of sales and use tax, and excise tax returns. Financial Planning and Analysis Engage in the annual planning and quarterly forecasting processes, including preparing analysis and schedules, proofreading documents for accuracy, and collaborating with other departments to collect information and data. Conduct a monthly analysis of premium and expense data to support the reporting of financial statement fluctuations and the identification of key drivers of operating results to management. Assist in the preparation of additional analysis requested by management for use in modeling, presentations, meetings, and other monthly or quarterly reports. Assist with cash flow management by analyzing daily cash positions and forecasting future cash flows, ensuring sufficient operating liquidity. Job Requirements Currently enrolled in a Bachelor's degree (B.A.) from a four-year college or university pursuing a degree in Accounting. Anticipated graduation date ranging from Fall/Winter 2026 to Spring 2029. Company: NIIC National Interstate Insurance Company Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
    $31k-48k yearly est. Auto-Apply 60d+ ago
  • Business Center Branch Manager

    PNC 4.1company rating

    North Olmsted, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail branch organization, you will be based in North Olmsted, OH.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement. Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment. Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. To learn more about this and other opportunities on our team.Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-OrientedCompetenciesBranch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales ManagementWork ExperienceRoles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.Pay TransparencyBase Salary: $47,500.00 - $109,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 11/19/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $17k-33k yearly est. Auto-Apply 31d ago

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