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  • Business Development Manager - Scottsdale, AZ

    Keyrenter Premier Property Management

    Business partner job in Scottsdale, AZ

    Business Development Manager - Property Management Sales Role Compensation: Top performers will earn between $77,500- $87,500+ annually (base+commission) Employment Type: Full-Time Keyrenter Premier is seeking a strong salesperson with a real estate background looking to join a great company. Your days will be spent meeting with and prospecting owners of rental properties with the goal of helping them understand the power of working with a professional property manager like Keyrenter Premier. The Business Development Manager (BDM) at Keyrenter Premier primary role is to drive the growth of Keyrenter Property Management by generating leads, building a strong referral network, and signing new clients, all while following proven sales processes and tools to deliver measurable results. Over time, the BDM will become a foundation of our most legendary customer success and service stories. The BDM is both a filter that saves the company from taking on misfit clients and a magnet that will attract perfect-fit clients for years to come. Responsibilities: Actively prospect and generate new leads through networking, referrals, and outreach activities. Build and maintain strong referral partnerships with real estate agents, brokers, lenders, and existing clients. Collaborate on and ensure implementation and execution of the Marketing Plan developed with the Visionary (Franchise Owner) & Integrator (Director of Ops / Property Manager) roles. Meet or exceed monthly sales goals by signing new clients and bringing properties under management ("new doors"). Utilize the company's tools and sales processes, including CRM systems, to track leads and manage the sales pipeline. Deliver compelling presentations and proposals that highlight Keyrenter's value proposition. Represent Keyrenter at industry events, community functions, and networking opportunities to expand the company's presence. The right candidate will possess the following competencies: Exceptional networking and relationship-building abilities. Strong prospecting and lead generation skills. Mastery of sales processes, from prospect qualification to deal closure. Excellent communication and interpersonal skills. Time management and organizational skills to prioritize sales activities. Persuasion and negotiation skills to convert prospects into clients. Familiarity with CRM tools to track and manage leads effectively. Presentation skills to clearly communicate Keyrenter's value proposition. Data-driven decision-making to evaluate sales performance and adjust strategies. Ability to educate and influence referral partners on Keyrenter's services. Flexibility to adapt sales strategies based on client needs and market trends. Proficiency with tools and technology used in the sales process (e.g., CRM, marketing platforms). Real Estate or investment experience is preferred. Real Estate license is Required Here are some benefits of joining Keyrenter Premier: You'll be selling the best product in town: While there are many property management companies, we have invested the time to design a uniquely attractive product that the market is looking for. This role offers a high degree of autonomy. This is a results-driven position that requires a self-directed and committed professional. You will be offered an abundance of training, coaching and mentorship on industry best practices and sales skill development. Flexible PTO Health Insurance compensation provided 401K available Opportunities for advancement within the network of providers. Qualified candidates will have reliable transportation and a valid driver's license to attend meetings and events. Candidates must have a Arizona Real Estate License.
    $77.5k-87.5k yearly 21h ago
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  • Performance and Business Insights Manager, Customer Support - USDS

    Tiktok 4.4company rating

    Business partner job in Scottsdale, AZ

    We are TikTok's USDS Customer Support team, dedicated to delivering industry-leading support for our users and creators while safeguarding the U.S. user experience. We help inspire creativity and bring joy by operationalizing safety policies with rigor, proactively protecting our community through technology, and ensuring our support ecosystem remains trusted, compliant, and aligned with evolving U.S. regulatory expectations. As a Performance and Business Insights Manager, you will be leading and managing a team of insights analysts driving operational excellence and empowering world-class customer service teams. You and your team will play a pivotal role in supporting and delivering business insights from QA audits and CSAT reviews to internal stakeholders and business leaders and conducting ops wide analyses (RCA) and deep dives for all support queues. Furthermore, you will be responsible for ensuring that the QA results serve as valuable business intelligence, facilitating process enhancements, and addressing areas needing improvement. In this crucial position, you will propose evidence-based solutions, enabling your key partners to make informed decisions across the entire product and operations lifecycle of User Support queues. Responsibilities 1. Lead organization-wide RCA, CSAT and operational performance analysis to understand quality of business operations. 2. Consult the business and support key stakeholders to reveal operational inefficiencies within Support queues and uncover hidden problems beyond what is obvious. 3. Support in Monthly Quality Report, and Monthly Business Reviews. 4. Utilize visualization and descriptive information to connect disparate ideas into cohesive, well-grounded insights for scalable and intuitive reporting with the goal of better aligning internal processes within User Support queues. 5. Support calibration process and support team scorecard process. 6. Analyze quantitative and qualitative datasets from QA processes to generate impact-driven recommendations for department partners including Training, Projects, WFM. 7. Own, manage, and in some cases, advocate business cases for the development of new tools to support the QA processes within customer Support. 8. Collaborate and partner with stakeholders in data & analytics, to support the creation of tooling and a dashboard for the Quality Department 9. Expert in processes including auditing, RCA, and calibration. 10. Must be able to see beyond the spreadsheet and understand stakeholders' requests and end goals in order to advise on short or long-term solutions. 11. Develop automated reporting by ensuring data quality through documentation and providing quality assurance of delivered insights. 12. Collaborate with both executive management and front-line employees in order to establish and maintain effective working relationships among queues and QA teams. 13. Communicate effectively with technical and non-technical audiences both verbally and in writing 14. Design and analyze product experiments and suggest a framework to communicate results.Minimum Qualifications * 3+ years experience in Trust & Safety, or similar industry experience * 2+ years of quality assurance experience, reporting, analytics/ operational excellence * Ability to use constructive and candid dialogue to influence others without relying on formal authority * Takes a measured and thoughtful approach to difficult situations, be comfortable with ambiguity, and be able to bounce back quickly from team challenges * Able to work with minimal supervision, taking ownership of work and completing tasks in a timely manner, while adapting rapidly to changing work environments, priorities, and organizational needs. * Self-motivated individual with strong organizational and problem-solving skills, including the ability to transition between detailed data and high-level insights, as well as identify gaps in existing processes/ policies/procedures and ability to propose action plans to mitigate the issue. * Experience in technical writing and technical communication. Preferred Qualifications: * Knowledge of social media platforms and community management. * Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. * Your resilience and commitment to self-care to manage the emotional demands of the role.
    $47k-79k yearly est. 5d ago
  • Vice President, Senior Business Development

    Ready Capital 4.0company rating

    Business partner job in Phoenix, AZ

    Ready Capital offers a positive and diverse work culture incorporated with people who are passionate about their careers. We pride ourselves in being viewed as a premier place to work and encourage you to view our Vice President, Business Development opportunity. ***THIS POSITION CAN BE LOCATED THROUGHOUT THE US and REQUIRES SBA EXPERIENCE*** Job Summary: The Business Development Officer (“BDO”) will be responsible for and instrumental in the process of building the ReadyCap brand nationwide. The individual in this position will solicit and originate Small Business Loans in accordance with ReadyCap Lending, LLC (“the Company”) lending products and policies. The BDO is responsible for business development, quality loan submissions, and all aspects of deal flow management, ultimately leading to successful funded loans. Summary of Essential Job Functions: Responsibilities include, but are not limited to, the following: Build relationships with local and national referral sources which include but are not limited to Bankers, Mortgage Brokers, Business Brokers, Realtors, Franchises, CPAs and ReadyCap Commercial Loan Officers. Develop strong relationships with SBA District offices in your assigned territory. Work with referral sources and customers to solicit SBA loan request. Prepare formal Prescreens to present opportunities to Credit Underwriting. Prepare, present, and sell loan proposals consistent with approved prescreens. Consistently generate and maintain a pipeline of transactions that meet risk and return objectives of the Company at a minimum pace of two Proposal Letters (“Proposals”) issued per month. Compile complete, high quality, loan application packages to underwriting. Present commitment letters to customers for execution. Work closely with ReadyCap loan origination team (underwriting, processing, and closing) and the Applicant to deliver an 80% credit approval rate and successful closing of at least 80% of accepted commitments. Meet funding goals as determined by the Company. Build ReadyCap Brand awareness in the market place. Represent the Company with honesty and integrity while delivering high levels of customer service in all interactions. Build relationships to promote the strategic outreach plans of ReadyCap. Develop strategies and tactics to achieve ReadyCap business objectives. Perform related assignments or special projects as may be required. Qualifications Education and/or Experience: Bachelor's Degree or higher preferred. Minimum of 2 years SBA 7a lending experience preferred. Proven track record of funding $8mm+ in SBA 7a loans annually. Strong local market presence and Sphere of Influence. Knowledge and/or Experience: Strong interpersonal and effective communication skills and the ability to work effectively with a wide range of business professionals. Ability to communicate, build relationships, gain trust and effectively work with referral sources and their customers. Exceptional oral and written communications skills, including the ability to conduct presentations, lead meetings and effectively communicate ReadyCap Lending programs. Knowledge of the Small Business Administration Loan Programs, and the SBA SOP. Energetic self-starter and strong collaborator with a proven ability to work in an entrepreneurial environment. Ability to thrive in a cooperative work environment and embrace the “Team Concept”. Ability to think strategically and identify opportunities, both direct and indirect, that would or could have an impact on the growth of ReadyCap Lending's growth. Must possess time management, planning and organizational skills. Required Skills: Sound knowledge of Excel, Word, and PowerPoint. Personally accountable for actions and results. Small group presentation skills. Ability to read, analyze, and interpret, financial reports, and legal documents. Ability to respond to inquiries or complaints from customers, referral sources, and third party vendors. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderately quiet. We thrive in an environment that encourages hard work while having fun! Ready Capital (NYSE: RC) is a multi-strategy real estate finance company that originates, acquires, finances and services small- to medium-sized balance commercial loans. We specialize in loans backed by commercial real estate, including agency multifamily, investor and bridge as well as SBA 7(a) business loans. Headquartered in New York City, Ready Capital employs over 400 lending professionals nationwide. Ready Capital offers a full range of benefits, including competitive salary, comprehensive health plans to choose from including dental, vision coverage, company-paid life & disability insurance policies, business casual dress and a great culture! Ready Capital is an equal opportunity employer (EOE)!
    $126k-188k yearly est. 60d+ ago
  • Talent Business Partner

    Arizona Department of Administration 4.3company rating

    Business partner job in Phoenix, AZ

    DEPT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Class and Compensation Partner Job Location: Address: 1600 W Monroe Street, Phoenix AZ Posting Details: Salary: $70,000 Grade: 22 Closing Date: Open until filled Job Summary: The Talent Business Partner performs HR generalist duties by carrying out critical core processes related to classification and compensation, special work assignments, and strategic business partnering. Additionally, this role actively contributes to the completion of Talent projects and operational procedures. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Service Delivery Translates the Talent strategy through communication, training, and support across all areas of Talent with a focus on delivering value-added services and programs support Nurtures an inspirational culture and positive work environment through developing high-trust relationships across the organization, and seeks to ensure that each Talent transaction supports a mutually beneficial employee/employer relationship Champions change by demonstrating a continuous improvement mindset and work style and provides support to employees in times of change Classification & Compensation Provides guidance and interpretation of compensation policies/programs, evaluates changes and requests for updates Ensures up-to-date and compliant s Conducts review of job levels, assesses and makes determinations regarding requests for new job titles and updates current s in the library with input from leadership Conducts salary analyses in support of recruitment requests and decisions consulting with leaders and budget analysts regarding concerns and recommendations Regularly reviews HRIS records to ensure job/class/comp accuracy and data integrity within the HRIS Collaborates and coordinates with Chief Talent Officer with compensation projects as directed Business Partnering Serves as a strategic liaison between HR Talent and the business to understand organization design, job description, classification and compensation, and special work assignment needs; build employer brand; and provide data-driven insights to people strategies and change efforts are compliant and meet business objectives. Consults with leadership in the conceptualizing, planning of organizational change for assigned client groups and processes HR change activities as indicated Consults with leaders to share and discuss dashboard data, shared recommendations and liaises with other HR team members to help secure resources Special Work Assignment (SWA) Administrator Maintains SWA the tracker Initiates SWA End/Extend process Processes SWA Requests Serves as the assigned recruiter for SWA Agency/Department Compliance & Continuous Improvement Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities Actively contributes to team and individual effectiveness Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); provides recommendations for process improvement, and engages in continuous improvement efforts as assigned. Responds to internal and external audit requests to include file reviews Conducts mini self-audits on a biweekly basis Knowledge, Skills & Abilities (KSAs): Education & Experience Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.S.), training, coursework, and work experience relevant to the assignment. Minimum of three years of previous experience in human resources to include experience in classification and compensation and business partnering Licenses & Certifications None Knowledge/Understanding Knowledge of human resources/personnel principles and practices Knowledge of Federal and State laws, statutes, regulations, rules, policies and procedures such as Arizona State Personnel System Rules and department policies and procedures. Skills Excellent verbal, written, and listening communication skills Excellent interpersonal skills and demeanor Strong organization and time management skills with the ability to make measurable progress on multiple tasks and projects simultaneously and work in high-pressure situations Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word, and, PowerPoint; and in the use of Google Suite applications such as Gmail, Docs, and Drive. Advanced MS Office Excel/Google Sheets skills Proficient in the use of HRIS applications to include Applicant Tracking Systems Abilities Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety Ability to prioritize tasks and duties based on importance and urgency level Ability to thrive in a service-centric organizational model Ability to work both independently and collaboratively as part of a team Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner Ability to learn LEAN concepts, principles, and tool Ability to work onsite in the office as needed as a backup on NEO Mondays Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another Additional Job Demands In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.) Selective Preference(s): Bachelor's Degree in Business, Human Resources, or related field Previous HR experience in a medium or large organization Previous HR/Class & Comp experience at the State of Arizona HR Certification (SHRM-CP, PHR, etc.) Previous experience with LEAN Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: -Employment Verification and Reference Checks -State and Federal Criminal Background Check, including fingerprinting -Arizona Tax Filing Records Check -If applicable, ASEDRA Authorized Driver Identification Check If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides a world class comprehensive benefits package including: -Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave -Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). -A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options. -Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education. -Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: *********************************************************** Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $70k yearly 60d+ ago
  • Manager - Business Development Construction Products

    Wesco 4.6company rating

    Business partner job in Phoenix, AZ

    As a Manager - Business Development, you will manage research, analyze, and develop new business opportunities. You will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. You will analyze and monitor business growth and decline, as well as provide possible solutions and new ways to strengthen the Company's competitive position within the industry. **Responsibilities:** + Identifies, evaluates, and develops new business opportunities in order to expand business and increase profitability. + Responsible for retaining and expanding existing company relationships, product lines or market segments, and soliciting new business from prospective customers and suppliers. + Oversees development and research activities to build on the Company's strengths, identifies potential new markets and business opportunities and increases market share. + Establishes relationships with potential customers and suppliers. Discusses unmet needs, problems, or complaints, and arranges for meetings with appropriate Wesco representatives. + Calls on existing or prospective customers within framework of business development call program. + Represents Wesco in identifying, evaluating, and negotiating acquisitions, partnerships, alliances, joint ventures, and start-ups in current and new business. + Conducts roll out meetings at new, key, and global account customer locations. + Leads, develops, and nurtures local implementation teams (LIT). + Finds, calculates, and documents cost savings related to direct spend, indirect spend and value add services programs. + Creates and implements account business development activities including product gap identification, account discovery process, and One-Wesco engagement. + Conducts internal and customer training sessions on account and customer processes. + Serves as liaison between key suppliers, marketing services, and location operations **Qualifications:** + High School Degree or Equivalent required; Bachelor's Degree - Business Administration preferred. + 5 years required, 6+ years of preferred experience directly related to position. + 5 years required, 6+ years preferred of financial analysis, sales, negotiation. + Knowledge of industry including suppliers, customers, and competitors. + Strong verbal and written communication skills. + Strong business analysis, financial modeling and negotiation skills. + Ability to initiate and develop relationships with key decision makers inside and outside company. + Capable of spotting new business opportunities and quickly evaluate opportunities. + Capacity to analyze financial and operational data, statements and projections. + Ability to identify and cultivate external resources. + Ability to establish relationships of trust. + Ability to learn complex technical information quickly. + Comfortable working in fast-paced environment and simultaneously manage several projects. + Knowledge of Wesco's existing business lines, strengths and challenges preferred. + Ability to travel 50% - 75%. \#LI-BW1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $60k-92k yearly est. 43d ago
  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Business partner job in Phoenix, AZ

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 50d ago
  • Director, Business Unit Compliance

    Paypal 4.8company rating

    Business partner job in Scottsdale, AZ

    The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Director, Business Unit Compliance Officer for Payment Products reports into the Senior Director, Global Markets and Enterprise Merchant Compliance as part of the Global Compliance organization. This role promotes a strong compliance culture, fulfills second-line defense duties, and advises the Payment Products team. We seek an experienced compliance officer to provide compliance advisory support on new initiatives and oversight of core aspects of our Compliance program such as issues, incidents, and regulatory changes. This role is responsible for helping enable business priorities with sound compliance management practices and processes. Job Description: Essential Responsibilities: Provide clear focused strategy and business priorities for your organization. Establish global relationships throughout the organization to ensure excellent information flow and feedback on impacts of process, policy, and product changes. Liaise with peers in other parts of the organization to align strategy and meet common goals. lead global programs of work beyond the core functional deliverables to drive process improvement and alignment, employee engagement, and leadership initiatives in global financial crimes and consumer protections and across Risk Management. Maintain a high level of subject matter expertise to coach, guide and influence other leaders and business managers toward process, policy, product, and organizational changes. Participate in the design and execution of the strategic direction and execution of the Risk Operations Program Drive multiple large projects to move the business forward. Strengthen the overall business governance and operating model for the best-in-class Risk Operations organization Expected Qualifications: Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience. Additional Responsibilities & Preferred Qualifications: Proven track record in driving positive outcomes between compliance and business leaders. Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure. A high level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills. Strong ability to inspire/foster an inclusive/diverse culture. Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation. Ability to communicate complex matters in a simple and clear manner. Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment. Excellent ability to analyze risks in complex business processes and recommend controls to mitigate those risks. Subsidiary: PayPal Travel Percent: 0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: Scottsdale, Arizona | ($123,500.00 - $183,700.00 Annually) Additional Location(s) | Pay Range: San Jose, California | ($143,500.00 - $212,850.00 Annually) Chicago, Illinois | ($130,500.00 - $193,600.00 Annually) Austin, Texas | ($130,500.00 - $193,600.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit ******************************* PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************ For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit ******************************* Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
    $143.5k-212.9k yearly Auto-Apply 21d ago
  • Customer Loyalty Manager

    Roljobs Technology Services

    Business partner job in Phoenix, AZ

    Why we need you? We are looking for a dynamic Manager who can provide leadership and direction in the development and support of applications that support business strategies. Our client, who is a leading retailer, is looking forward for you to manage the day to day activities of the Application Analysts and coordination of work across all areas of the delivery team. Job Description Here's what you'll be doing: You will be working with cross functional teams across all brands to implement and deliver solutions aligned with strategies and plans for technology, people and process for both in-store, corporate and direct-to-consumer environments. You will ensure organized, predictable and managed change. You will manage scope, schedule, and resources by developing strong relationships with their business partners. You need these qualifications: You've more than 5 years of experience supporting a CRM/Loyalty program. You've experience with industry standard Retail applications. You have more than 3 years experience supporting the delivery of mobile applications on iOS or Android. You also have experience in Application integration, solution design and support. You've more than 5 years experience in implementing systems and business capabilities. It would be nice if… You've experience in procurement of Hardware and Software for system. You've experience in building business and enterprise roadmaps. You've experience working with Hardware and Software vendors. You've experience working with Datacenter Operations. You've experience architecting solutions in a multi data center setup. Here's hat we can offer: A competitive base salary of $120,000 with a performance bonus of $15K to $30K. Full Relocation Assistance. Additional Information All your information will be kept confidential according to EEO guidelines. Ping me at ******************** to know more.
    $120k yearly Easy Apply 1d ago
  • VP, Business Development

    Advisor Group 3.9company rating

    Business partner job in Scottsdale, AZ

    Current Employees and Contractors Apply HereOsaic Careers Business Development Opportunity in Financial Services VP Business Development 7755 Third Street North, Oakdale, MN 55128 877 Executive Center Drive West, St. Petersburg, FL 33702 12325 Port Grace Boulevard, La Vista, NE 68128 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 Schedule: Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Non-remote employees must be willing to work this schedule. Given the regional and travel requirements for this position, Osaic is open to remote applicants for this position. Role Type: Full time Salary: $100,000 - $125,000 per year + sales incentive compensation, paid quarterly. Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive salaries are just one component of Osaic's total compensation package. Additional benefits include: health, vision, dental insurance, 401k, vacation and sick time, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************* Summary: At Osaic, our Business Development team plays the integral role of driving organic growth for the company. We're seeking a qualified VP of Business Development to help us increase the number of our new financial advisor affiliations and meet and exceed our recruitment goals. The VP of Business Development will have a strong understanding of the sales process, excelling at building relationships and closing deals. The ideal candidate will possess a strong competitive spirit, the ability to showcase our wealth management solutions in a compelling way and be a quick learner with strong negotiating skills. Responsibilities: Represent Osaic and our Wealth Management Firms, starting with a deep understanding of our Wealth Management suite of solutions, and following with research and observation to see how the solutions meet the needs of potential financial advisors/enterprises. Meet quarterly and annual sales goals through the successful implementation of consultative selling tactics. Nurture new leads and build relationships with qualified Financial Advisors and Enterprises and actively manage a sales pipeline through execution of the sales process. Develop and implement a territory action plan through territory analysis, prospect research, and goal setting. Daily, conduct research and prospecting activities, set discovery meetings, run home office visits and other virtual presentations, work with internal team members to oversee due diligence actions, negotiate deals, and close new business. Use a mixture of consultative selling skills and company and industry knowledge to become a trusted advisor to prospects and answer questions. Actively develop relationships with product sponsors, wholesalers, and other centers of influence to expand your pool of prospects. Work across the Osaic to develop relationships with internal stakeholders and partners to drive efficient and effective processes and a five-star prospect experience. Actively use Salesforce to track activities, manage leads, develop new opportunities, and build strong pipelines. Work closely with Business Development team members and management to foster peer-to-peer best practice sharing and coaching. Other duties as assigned Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Basic Requirements: Minimum 10+ years of experience in the financial services industry Track record of successful sales/recruiting in the financial industry Ability to influence high-level decision makers Thorough knowledge of wealth management products and operations Strong understanding of the financial services industry Sales and marketing experience with financial and analytical acumen Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and CRM's; ability to learn and demonstrate proprietary systems Strong focus on customer service Ability to stay organized and balance and prioritize multiple priorities Strong public speaking skills Ability to work across teams to achieve goals Strong oral and written communication skills Decision-making, particularly in a high-growth and risk-charged environment Ability to travel up to 25% of the time. Preferred Requirements: FINRA Series 7, 24, and 65 /66 preferred Life/Health insurance license Project management skills Current Employees and Contractors Apply Here
    $100k-125k yearly Auto-Apply 48d ago
  • Senior Manager-Marketing Business Operations

    American Express 4.8company rating

    Business partner job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions. How will you make an impact in this role? The Senior Manager, Marketing Business Operations will be responsible for helping lead GCSM into the next phase of operational excellence and control management. This individual will ensure day-to-day operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs. The Sr. Manager will be focused on ensuring control management is embedded in the day-to-day operations of our organization and will engage in the continual improvement of business processes to mitigate operational risks. This role will be required to work cross-functionally with key stakeholders from across the enterprise including GCS Control Management Governance, ECMX, EDDS, Marketing Transformation Office, and Technology to ensure proper control management. Key Responsibilities * Foster a culture of risk awareness and ongoing improvement within GCSM. * Facilitate the understanding and use of the risk governance framework through regular communication. * Enable and monitor the integration of changes in the Operational Risk framework. * Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes. * Support the day-to-day internal and external exam management process, working with the GCSM and Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence). * Conduct independent root cause analyses focused on identifying underlying process vulnerabilities that require risk reduction measures to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses to prevent recurrence and inform control design/ enhancement. * Provide strategic direction to senior management on process risk issues and mitigation strategies. * Own and manage all BU Risk and Control Self-Assessment (RCSAs) to ensure they are accurately followed. * Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations. * Be a key leader for sharing insights, better practices, themes, etc. across GCSM. Minimum Qualifications * 5-7 Years exposure to or experience with operational risk management (e.g., within Control Management, Risk, and/or Internal Audit function). Understanding of critical operational risk management lifecycle activities. * Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts. * Exceptional oral and written communications skills. * Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required. * Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability. * Exposure to or familiar with operational risk management lifecycle / control management activities. * Strong internal partner management skills with proven ability to influence & negotiate. * Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution. * Proven experience in process improvement, operational excellence, or related field. * Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
    $103.8k-174.8k yearly 14d ago
  • J.P. Morgan Wealth Management - Vice President, Business Development Consultant - Tempe, AZ

    Jpmorgan Chase & Co 4.8company rating

    Business partner job in Tempe, AZ

    JobID: 210681903 JobSchedule: Full time JobShift: : Shape the future of wealth management by driving innovation and growth at J.P. Morgan. Be at the heart of launching strategic initiatives, empowering teams, and making a lasting impact on our clients and organization. Unlock your potential and help set new standards in financial services. As the Business Development Consultant within J.P. Morgan Wealth Management, you are responsible for executing strategic business initiatives and ensuring the successful rollout of new products, services, and processes across the organization. This role acts as a bridge between business development, sales, product, and operations teams, driving project delivery and supporting field adoption to achieve growth objectives. Job Responsibilities * Execute the implementation of new business development strategies, products, and services to Financial Advisors and Field Leaders in collaboration with cross-functional teams. * Manage timelines, and deliverables for field execution. * Coordinate and lead training and support for sales and support teams to ensure effective adoption of new technology, practice management and business development supporting an Advisor's practice. * Monitor progress, identify risks, and resolve issues that arise during implementation. * Collect and analyze feedback from field teams and clients to inform continuous improvement. * Foster strong relationships with internal stakeholders and external partners to facilitate successful implementation. Required qualifications, skills, and capabilities * Bachelor's degree in Business, Finance, or related field * 7 + years of experience in business development, project management, sales management or implementation roles within financial services. * Proven track record of managing complex projects and cross-functional teams. * Strong organizational, analytical, and problem-solving skills. * Excellent communication, presentation and stakeholder management abilities. * Knowledge of financial products, services, and regulatory requirements. * Experience in coaching Advisors or a sales team * Travel required 50% of the time Required Licensing * A valid and active Series 7 license is required or may be obtained within a 60-day condition of employment * If you were registered after October 1, 2018, you must also have a valid and active Securities Industry Essential (SIE) exam * A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 60 days of starting in the role as a condition of employment Skills * Executive presentation and communication skills * Change management * Cross-functional collaboration * Data analysis and reporting * Training and facilitation INVESTMENT AND INSURANCE PRODUCTS ARE: NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
    $124k-169k yearly est. Auto-Apply 12d ago
  • Capacity Planning, Business Process Manager II

    TD Bank 4.5company rating

    Business partner job in Phoenix, AZ

    Phoenix, Arizona, United States of America **Hours:** 40 **Pay Details:** $91,000 - $136, 240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Enterprise Enabling Functions **:** - Independently build and maintain multi-year capacity plans for multiple businesses to make staffing recommendations and headcount projections. Including identifying opportunities for operation efficiencies with supported businesses. - Forecast volumes, work rates, and attrition as needed. Track accuracy and update projections. - Work with front line managers to understand monthly performance results, plan for demand and productivity changes in the business and make staffing recommendations to senior managers and executives - Complete monthly reporting activity for executive presentations - Conduct analytics to identify operational inefficiencies and recommend changes to staffing plan. This includes gathering and validating data, conducting analysis, and presenting results to partners and business managers. This may be ad hoc for a specific business, a scalable analysis to be applied across multiple businesses, or an urgent task to support executive decision making. - Work with peers across the organization to gather results/inputs and to implement fair/appropriate performance improvement targets into capacity plans for served businesses - Act as an owner of the capacity planning process by identifying opportunities for improvement and independently driving advancement of the team's capacity planning process and tools. - Embrace the one team mentality by providing mentorship and collaboration with peers and partners. **Job Description Summary:** + Independently build and maintain multi-year capacity plans for multiple businesses to make staffing recommendations and headcount projections. Including identifying opportunities for operation efficiencies with supported businesses. + Forecast volumes, work rates, and attrition as needed. Track accuracy and update projections. + Work with front line managers to understand monthly performance results, plan for demand and productivity changes in the business and make staffing recommendations to senior managers and executives + Complete monthly reporting activity for executive presentations + Conduct analytics to identify operational inefficiencies and recommend changes to staffing plan. This includes gathering and validating data, conducting analysis, and presenting results to partners and business managers. This may be ad hoc for a specific business, a scalable analysis to be applied across multiple businesses, or an urgent task to support executive decision making. + Work with peers across the organization to gather results/inputs and to implement fair/appropriate performance improvement targets into capacity plans for served businesses + Act as an owner of the capacity planning process by identifying opportunities for improvement and independently driving advancement of the team's capacity planning process and tools. + Embrace the one team mentality by providing mentorship and collaboration with peers and partners. **Depth & Scope:** + Facilitates the documentation of all processes and controls + Serves as the subject matter expert on all of the units functions and processes + Defines, designs, and supports process improvement initiatives across multifunctional areas and ensures alignment with the overall organizational strategy + Leverages and partners with IT, Ops Innovation and Excellence, Risk Management and other teams to drive and deliver improvements to the processes + Challenges existing processes and makes change recommendations as necessary + Identifies points of process risks or potential failure and makes recommendations to control risk, follow process through to completion + Ensures alignment with customer expectations to deliver a WOW! experience + Partners with unit managers to provide support as needed + Manages the technology change control process as needed + Works on, and occasionally lead, special projects as needed + Responsible for 3 6 processes of medium to high complexity + Understands and contribute to the achievement of business strategy, goals and objectives + Identifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business + Gathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc. + Serves as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes + Prioritizes and manage own workload, and possibly the workload of others, in order to deliver quality results and meet pre-determined timelines + Represents the business and provide coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processes + Uses project management software / tools and applicable templates to prepare documentation, track, monitor and report information, and maintain database(s) as applicable + Ensures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.) + Identifies, takes ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriate + Participates as a member of the team in executing assigned deliverables within specified parameters + Keeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities + Supports the project team and the business by continuously developing knowledge in own area + Leads and manages a team of direct reports, ensuring continuous development of the team through ongoing coaching and feedback **Education & Experience:** + Bachelors degree + 7+ years bank operations experience + Advanced Excel Experience + Strong PC skills including but not limited to Microsoft Suite software + Aptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertise + Skilled in research, analysis, problem solving, metrics and reporting + Ability to identify process gaps and weaknesses + Strong interpersonal and influence skills to enable change without direct control + Ability to prepare and present findings and recommendations in a methodical manner + Skilled in time management and driving tasks to completion + Strong verbal and written communication skills + Demonstrates leadership skills + Ability to consult on the largest and most complex projects **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-136.2k yearly 6d ago
  • Aesthetic Business Manager

    L'Oreal 4.7company rating

    Business partner job in Scottsdale, AZ

    Job Title: Aesthetic Business Manager, skinbetter science Division: L'Oréal Dermatological Beauty Reports To: Sales Director Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin. Our division is the world leader in dermo-cosmetics by adding health to beauty. Our brands portfolio includes CeraVe, La Roche-Posay, Vichy, SkinCeuticals and Skinbetter Science offering a range of skincare and haircare products to respond to all expectations linked to beauty and health of the skin. What You Will Learn: The Aesthetic Business Manager is responsible for promoting and actively growing the skinbetter science brand by driving sales through the cultivation of new business with key medical practices as well as the support and expansion of the existing customer base. The ABM will display a passion for sales and build on a proven track record in Medical, Dermatology or Skin Care sales as well as having knowledge of the aesthetic industry. What We Are Looking For: Required Qualifications: * Promote and sell products to physician offices within a defined geography or territory. * Demonstrate honesty and integrity while modeling behaviors that are consistent with the SBS's policies and procedures * Develop and maintain a high level of customer service with every account. * Deliver multi-product presentations to customers and identify/increase business opportunities within the territory. * Responsible for learning and maintaining extensive knowledge of clinical studies, product information, promotional material, and technical literature. * Achieve and/or exceed sales objectives and goals. * Increase sales volume month over month/year over year. * Develop long term business relationships with all customers. * Independently plan a territory routing schedule. * Responsible for organizing, lifting and delivering product samples and literature to physician offices. * Manage territory and personal administrative tasks such as expense reports, account information, order entry, sales reports, territory budgets and target lists. * Submit expenses accurately and completely on a bi-weekly basis. * Establish and maintain effective team partnerships with other Aesthetic Business Managers within skinbetter science. * Possess excellent interpersonal and oral/written communication skills as well as the ability to work independently. * Ability to travel for sales meetings (2x per year), regional customer meetings, medical meeting, and travel within the sales territory geography. * Strong coaching and teaching abilities. * Record pertinent call activity and customer records. * Demonstrate problem solving and decision-making capabilities. * Solid analytical and strategic thinking skills and the ability to translate strategy and analysis to a tactical, executable level Education & Experience: * 4-year college degree. * 2 years of aesthetics, pharmaceutical or B2B sales experience. * Exceptional communication skills required. * Experience with Google's G-Suite and/or Microsoft's Office products. * Documented track record of successful sales experience and past President's club winners preferred. * High degree of self-motivation. * Ability to travel as needed. * Competitive spirit As an integral part of our culture at L'Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L'Oréal's Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs. Additional Benefits Information As Follows: * Salary Range: $95,000 - $100,000K (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) * Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) * Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) * Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) * Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) Employee Resource Groups (Think Tanks and Innovation Squads) * Access to Mental Health & Wellness Programs
    $71k-104k yearly est. 1d ago
  • Idealease Business Manager

    RWC Group 4.0company rating

    Business partner job in Phoenix, AZ

    Department: Administration Reports To: Idealease Lead Office Manager The Idealease Business Manager oversees daily administrative and financial operations, ensuring accuracy, compliance, and efficiency. This role manages accounting policies, payables/receivables, financial performance, and internal controls while leading administrative staff, supporting HR, and partnering with sales, service, and rental teams to meet business goals. Benefits Health Insurance 401(k) Retirement Plan Paid Time Off (PTO) Competitive Wages Flexible Scheduling Key Responsibilities Oversee daily administrative operations - Manage all aspects of Idealease's administrative functions to ensure efficiency and compliance. Support strategic and financial planning - Assist management with the annual business plan and compare monthly financial results against goals, recommending corrective actions when needed. Develop and enforce accounting policies - Establish procedures for accounts payable, receivable, billing, and cash management, ensuring accuracy and adherence to company standards. Maintain strong internal controls - Safeguard company assets through routine review of the general ledger, trial balance, and income statements, addressing discrepancies promptly. Manage accounts payable and receivable - Oversee coding, review, and approval of payables; monitor receivables. Coordinate with departments on financial matters - Work closely with the Service and Rental teams on inventories, repair orders, new units, and units removed from service. Lead administrative staff - Recruit, hire, train, and cross-train employees to ensure coverage and high performance across all administrative functions. Maintain records and compliance - Administer contracts, insurance certificates, licensing, and legal documentation for all units, ensuring accuracy and timely updates. Handle HR responsibilities - Support hiring, onboarding, and termination processes, ensuring alignment with company policies. Continuously improve processes - Develop secure filing systems, enhance administrative workflows, and ensure all personnel understand and follow company procedures. Leadership, Personal Development and Conduct Communicate and cooperate with all departments. Attend company meetings as required. Handle all employee and customer issues in a professional and courteous manner. Any other duties assigned by the Idealease General Manager or Idealease Lead Office Manager Display an earnest desire to perform assigned tasks efficiently and accurately. Eagerly participate in company sponsored training events. Complete assigned tasks within the allotted time frame. Display an aptitude to learn and advance. Interact, at all times, with customers, employees and vendors professionally and courteously. Promote an atmosphere of cooperation, teamwork and goodwill with fellow employees. Desired Education and Experience High School diploma or higher; advanced education or technical certifications in business, sales, or automotive/truck maintenance preferred. Relevant industry experience (3-7 years) in dealership operations, rental/fleet management, or service leadership roles. Strong background in staff supervision and team development, including coaching, training, and performance management. Practical knowledge of regulatory compliance, safety standards, and customer service best practices within a transportation or automotive environment. This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.
    $98k-152k yearly est. Auto-Apply 41d ago
  • Resource & Content Development Manager (Business Execution Senior Manager)

    Wells Fargo 4.6company rating

    Business partner job in Phoenix, AZ

    About this role: Wells Fargo is seeking a Business Execution Senior Manager with in Small and Business Banking. This manager will lead a high-performing team responsible for developing, communicating, and implementing business enablement tools and readiness strategies across Wells Fargo Business. This leader ensures consistent, impactful delivery of content, communications, and integration initiatives that empower bankers, drive business priorities, and enhance execution effectiveness across partner organizations. In this role, you will: * Lead a team of consultants responsible for business communications, content development and channel implementation across Wells Fargo Business and National Branch Network. * Translate strategic business priorities into clear enablement tools, resources, and communication plans that drive banker engagement and performance. * Partner with leadership and cross-functional teams to align readiness and integration activities with key business initiatives. * Oversee development and execution of communication strategies that inform, engage, and prepare front-line teams for change and growth. * Ensure consistency and quality of enablement content, playbooks and messaging across multiple delivery channels * Foster a collaborative team culture that emphasizes innovation, clarity, and results-driven execution. Required Qualifications: * 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 3+ years Management or leadership experience Desired Qualifications: * 6+ years of experience in business/sales enablement, content development, communications or related functions. * Deep understanding of Small and/or Business Banking and Lending * Strong business acumen with ability to translate strategic goals into actionable content and communication plans. * Proven leadership experience leading large, cross-functional teams and driving enterprise-level process improvements. * Exceptional communication and storytelling skills across multiple channels. * Proven ability to lead through change and drive engagement in dynamic environments. * Strong project management and organizational skills with attention to detail. * Exceptional collaboration and stakeholder management skills, with experience partnering across multiple business lines. * Experience with building and developing a high-performing team culture focused on innovation and accountability, and continuous improvement. Job Expectations: * Ability to travel up to 20% of the time. * This position is not eligible for Visa sponsorship * This position will require onsite presence at one of the locations listed below in a hybrid work schedule Locations: * 1525 W. W.T. Harris Blvd, Charlotte, NC * 401 S. Tryon St Charlotte, NC * 2700 S Price Rd. Chandler, AZ * 11601 N Black Canyon Hwy, Phoenix, AZ * 401 Las Colinas Blvd, Irving, TX Posting End Date: 20 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $82k-118k yearly est. 4d ago
  • Connected Customer Manager

    Floor & Decor 4.2company rating

    Business partner job in Phoenix, AZ

    Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: * Customer service champions * Entrepreneurial spirited * Possess excellent communication and listening skills * Strong leaders and mentors * Connected to the community Minimum Eligibility Requirements: * Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates * High school diploma and/or GED * Minimum of (3) years of computer experience in a work environment Essential Job Functions: * Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store * Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) * Responsible for front end recruiting, hiring, onboarding, training, and development of associates * Develop weekly schedules to ensure optimized store coverage * Assist the CEM/Store Manager in handling store level human resources or loss prevention issues * Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement * Ensure compliance to scheduling, hiring, payroll and business planning processes * Drive inventory management and accuracy throughout the store * Process customer refunds and exchanges according to established guidelines * Oversee signage updates and price changes for store SKU's * Assist customers with product selection and answer product related questions * Partner with management to determine which products need SKUs, price changes and need to be returned * Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system * Review shipping and receiving documents for accuracy * Audit reports including inventory control, return of sale, and void reports * Monitor incoming and outgoing trucks logs * Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager * Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station * Return products to the correct in store location after customer merchandise returns * Clean and stock products according to Floor & Decor's standards * Point of contact for e-commerce team members to contact regarding inventory availability in the store * Responsible for supervising inventory movement within the store * Available to open and/or close store in an effective manner * Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered * Based on eligibility our associates may opt into benefits coverage. * 401k option for associates * Bonus opportunities at every level Working Conditions (travel & environment) * While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. * Potential car travel to other stores for support. * Flexible hours to fit around your schedule and schedule of deliveries * On the job training * Opportunity for advancement * Our people are our most important asset and we pride ourselves in teamwork * Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements * Ability to lift 25 pounds or more on a consistent basis. * Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards * Bonus opportunities at every level * Career advancement opportunities * Relocation opportunities across the country * 401k with discretionary company match * Employee Stock Purchase Plan * Referral Bonus Program * 80 hrs. annualized paid vacation (full-time associates) * 4 paid holidays per year (full-time hourly store associates only) * 1 paid personal holiday of associate's choice and Volunteer Time Off program * Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $49k-65k yearly est. 53d ago
  • Consultant, Salesforce Functional Business Analysis

    Cardinal Health 4.4company rating

    Business partner job in Phoenix, AZ

    **What Product Systems Analysis contributes to Cardinal Health** Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience. Product System Analysis serves as a liaison between the business and IT to align product strategies and capabilities, also providing technical business specifications to IT. This job family identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process. This job family optimize business processes by leveraging the functionality of the technology and product solution. **Job Summary** The team manages build and re-shaping of business process, procedures and accountability standards for sales enablement tools, specifically Salesforce.com and other associated technologies to maximize the business value of the technologies and enhance the user experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience. This role serves as a liaison between the business and IT to align product strategies and capabilities, also providing technical business specifications to IT. This job family identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process. This job family optimize business processes by leveraging the functionality of the technology and product solution. **Responsibilities** + Functional requirements development and ownership + Work with stakeholders to understand business requirements, map key processes, understand pain points + Assess and improve upon potential business processes that need review to more efficiently migrate to Salesforce.com + Work closely with IT team to act as the voice of the customer and provide feedback on requirements and functionality + Support the business by applying cross functional subject matter expertise of business processes, systems, and integration to facilitate continuous improvement and innovation + Coordinate with the Salesforce admin team to design the functionality in SFDC + UAT testing management and hypercare support + Work closely with development team and core project team to produce product documentation including user guides, test scripts, and internal/external materials + Ability to describe complex concepts with the appropriate amount of detail based on audience + Support the field in answering questions. Provide key details to learning business partner for training materials related to functionality + User adoption management + Develop strategies and plans to drive end user adoption and optimization + Manage KPI and tools supporting change management and user adoption, providing a clear picture to stakeholders on change process and continued focal areas that may need additional support + Ability to describe complex concepts with the appropriate amount of detail based on audience + Training support + Capturing key details of the process and work with training to incorporate into user guides that support the end user experience and training strategy + Training change network to become subject matter experts and provide support to them as they work to train the business end users **Qualifications** + Bachelor's degree in related field, or equivalent work experience, preferred + 5+ years of general business experience, preferred + 2+ years experience working within Salesforce.com, preferred + Salesforce Administrator or other relevant certification, preferred + Experience with Salesforce.com implementation, configuration and/or optimization, preferred + Ability to align CRM functionality with business goals + Experience contributing to long-term strategy and execution + Ability to work cross-functionally to understand and improve business processes and determine the functional requirements + Project management experience (formal or informal) + KPI tracking and reporting for adoption and optimization + Ability to influence and negotiate across teams + Strong communication and presentation skills + Problem solving and process identification skills, preferred + Ability to travel up to 25% **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives + Completes work independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $115,500 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/13/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-TF1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-115.5k yearly 36d ago
  • IFS Senior Business Consultant

    Open Source Integrators

    Business partner job in Chandler, AZ

    As an IFS Senior Business Consultant at OSI, you will collaborate with a dynamic team of consulting professionals to deliver ERP implementation projects for candidates across North America and Europe. Your primary focus will be to understand client business needs, design effect solutions and ensure successful software implementations. You will work closely with Project Managers, Developers, Technical Architects and Business Consultants to deliver high-quality results and maximize business value for our clients. Key Responsibilities Collaborate with functional departments and end users to gather, analyze, and document business requirements, workflows and processes. Develop clear documentation and process diagrams to support solution design and implementation. Analyze existing business processes and systems, identifying opportunities, for improvement, and increased efficiency. Conduct functional testing of new system features and enhancements to ensure alignment with business requirements Train client staff on new business processes and system functionalities, ensuring smooth adoption. Facilitate effective communication between stakeholders to clarify goals, challenges, and project expectations Provide actionable recommendations for process improvement based on thorough research and analysis. support change management initiatives to drive successful ERP adoption. Travel is required for this role Requirements Desired Skills Strong analytical and problem solving skills; ability to synthesize data from multiple sources. Exceptional numerical reasoning, attention to detail and accuracy. High level of energy, drive, and enthusiasm for delivery results Proven ability to build collaborative relationships and serve as a trusted partner to clients and colleagues. Excellent organizational skills Strong written and verbal communication abilities Effective prioritization and multitasking in fast-paced environments Functional understanding of accounting and manufacturing processes. Eagerness to innovate and contribute to business growth Education and Experience Bachelor's degree in Business, Data Analytics, Informatics, or a related field, or equivalent professional experience. Minimum 5 years's of process improvement experience; preferably leveraging technology. Must have experience with ERP implementation of IFS Advanced proficiency in Microsoft Excel; experience with SQL is highly desired. Familiarity with predictive modeling and regression techniques is a plus Experience with process redesign methodologies (e.g. LEAN) is highly valued Demonstrated ability to design and optimize business processes and align them with technology solutions Previous experience in a consulting or fast-paced project environment is required. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Flexible Time Off Short Term & Long Term Disability Training & Development
    $81k-110k yearly est. Auto-Apply 60d+ ago
  • Talent Business Partner

    Arizona Department of Administration 4.3company rating

    Business partner job in Phoenix, AZ

    DEPT OF REVENUE Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement. All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results. Class and Compensation Partner Job Location: Address: 1600 W Monroe Street, Phoenix AZ Posting Details: Salary: $70,000 Grade: 22 Closing Date: Open until filled Job Summary: The Talent Business Partner performs HR generalist duties by carrying out critical core processes related to classification and compensation, special work assignments, and strategic business partnering. Additionally, this role actively contributes to the completion of Talent projects and operational procedures. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Service Delivery Translates the Talent strategy through communication, training, and support across all areas of Talent with a focus on delivering value-added services and programs support Nurtures an inspirational culture and positive work environment through developing high-trust relationships across the organization, and seeks to ensure that each Talent transaction supports a mutually beneficial employee/employer relationship Champions change by demonstrating a continuous improvement mindset and work style and provides support to employees in times of change Classification & Compensation Provides guidance and interpretation of compensation policies/programs, evaluates changes and requests for updates Ensures up-to-date and compliant s Conducts review of job levels, assesses and makes determinations regarding requests for new job titles and updates current s in the library with input from leadership Conducts salary analyses in support of recruitment requests and decisions consulting with leaders and budget analysts regarding concerns and recommendations Regularly reviews HRIS records to ensure job/class/comp accuracy and data integrity within the HRIS Collaborates and coordinates with Chief Talent Officer with compensation projects as directed Business Partnering Serves as a strategic liaison between HR Talent and the business to understand organization design, job description, classification and compensation, and special work assignment needs; build employer brand; and provide data-driven insights to people strategies and change efforts are compliant and meet business objectives. Consults with leadership in the conceptualizing, planning of organizational change for assigned client groups and processes HR change activities as indicated Consults with leaders to share and discuss dashboard data, shared recommendations and liaises with other HR team members to help secure resources Special Work Assignment (SWA) Administrator Maintains the SWA tracker Initiates SWA End/Extend process Processes SWA Requests Serves as the assigned recruiter for SWA to include: Collaboratively creates strategic hiring plans with hiring managers leveraging available tools, resources and best practices, and in alignment with established standard work Screens resumes/applications coming into the applicant tracking system (ATS) Updates applicant status in ATS throughout the process ensuring new applicants are reviewed and statused within 24 hours of application Deploys pre-interview assessments Contacts qualified applicants and conducts phone screens Shortlists potential matches for hiring managers feedback Actively facilitates an effective and efficient process through frequent communication with hiring managers (e.g., regular check-in meetings with hiring managers) Verifies and ensures compliant and complete interview documentation to clears requests to extend verbal offers Maintains complete, orderly requisition files per department standard operations procedures and HR Audit Agency/Department Compliance & Continuous Improvement Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities. Actively contributes to team and individual effectiveness Responds to internal and external audit requests to include file reviews Conducts mini self-audits on a biweekly basis Knowledge, Skills & Abilities (KSAs): Education & Experience Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.S.), training, coursework, and work experience relevant to the assignment. Minimum of three years of previous experience in human resources to include experience in classification and compensation and business partnering Licenses & Certifications None Knowledge/Understanding Knowledge of human resources/personnel principles and practices Knowledge of Federal and State laws, statutes, regulations, rules, policies and procedures such as Arizona State Personnel System Rules and department policies and procedures. Skills Excellent verbal, written, and listening communication skills Excellent interpersonal skills and demeanor Strong organization and time management skills with the ability to make measurable progress on multiple tasks and projects simultaneously and work in high-pressure situations Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word, and, PowerPoint; and in the use of Google Suite applications such as Gmail, Docs, and Drive. Advanced MS Office Excel/Google Sheets skills Proficient in the use of HRIS applications to include Applicant Tracking Systems Abilities Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety Ability to prioritize tasks and duties based on importance and urgency level Ability to thrive in a service-centric organizational model Ability to work both independently and collaboratively as part of a team Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner Ability to learn LEAN concepts, principles, and tool Ability to work onsite in the office as needed as a backup on NEO Mondays Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another Additional Job Demands In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. No substantial exposure to adverse environmental conditions (such as in typical office or adinistrative work.) Selective Preference(s): Bachelor's Degree in Business, Human Resources, or related field Previous HR experience in a medium or large organization Previous HR/Class & Comp experience at the State of Arizona HR Certification (SHRM-CP, PHR, etc.) Previous experience with LEAN Pre-Employment Requirements: The final candidate will be required to abide by the the following pre-employment checks: -Employment Verification and Reference Checks -State and Federal Criminal Background Check, including fingerprinting -Arizona Tax Filing Records Check -If applicable, ASEDRA Authorized Driver Identification Check If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides a world class comprehensive benefits package including: -Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave -Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). -A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options. -Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education. -Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: *********************************************************** Contact Us: If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at *********************. *The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $70k yearly 60d+ ago
  • Senior Manager-Marketing Business Operations

    American Express 4.8company rating

    Business partner job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions. **How will you make an impact in this role?** The Senior Manager, Marketing Business Operations will be responsible for helping lead GCSM into the next phase of operational excellence and control management. This individual will ensure day-to-day operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs. The Sr. Manager will be focused on ensuring control management is embedded in the day-to-day operations of our organization and will engage in the continual improvement of business processes to mitigate operational risks. This role will be required to work cross-functionally with key stakeholders from across the enterprise including GCS Control Management Governance, ECMX, EDDS, Marketing Transformation Office, and Technology to ensure proper control management. **Key Responsibilities** + Foster a culture of risk awareness and ongoing improvement within GCSM. + Facilitate the understanding and use of the risk governance framework through regular communication. + Enable and monitor the integration of changes in the Operational Risk framework. + Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes. + Support the day-to-day internal and external exam management process, working with the GCSM and Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence). + Conduct independent root cause analyses focused on identifying underlying process vulnerabilities that require risk reduction measures to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses to prevent recurrence and inform control design/ enhancement. + Provide strategic direction to senior management on process risk issues and mitigation strategies. + Own and manage all BU Risk and Control Self-Assessment (RCSAs) to ensure they are accurately followed. + Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations. + Be a key leader for sharing insights, better practices, themes, etc. across GCSM. **Minimum Qualifications** + 5-7 Years exposure to or experience with operational risk management (e.g., within Control Management, Risk, and/or Internal Audit function).Understanding of critical operational risk management lifecycle activities. + Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts. + Exceptional oral and written communications skills. + Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required. + Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability. + Exposure to or familiar with operational risk management lifecycle / control management activities. + Strong internal partner management skills with proven ability to influence & negotiate. + Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution. + Proven experience in process improvement, operational excellence, or related field. + Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-New York-New York **Other Locations:** US-Utah-Salt Lake City, US-Georgia-Atlanta, US-Arizona-Phoenix, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25023026
    $103.8k-174.8k yearly 14d ago

Learn more about business partner jobs

How much does a business partner earn in Glendale, AZ?

The average business partner in Glendale, AZ earns between $57,000 and $138,000 annually. This compares to the national average business partner range of $66,000 to $140,000.

Average business partner salary in Glendale, AZ

$89,000

What are the biggest employers of Business Partners in Glendale, AZ?

The biggest employers of Business Partners in Glendale, AZ are:
  1. ZipRecruiter
  2. Arizona Department of Education
  3. DPR Construction
  4. Cardinal Health
  5. CBRE Group
  6. KinderCare Education
  7. Exact Sciences
  8. The RealReal
  9. PetSmart
  10. Capital Power Corporation
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