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  • Business Controls Manager

    City National Bank 4.9company rating

    Business partner job in Charlotte, NC

    WHAT IS THE OPPORTUNITY? This position is responsible for development and recommendations of risk metrics designed to effectively manage and mitigate risks associated with Commercial Front Line Units of City National Bank (CNB). The role will serve as a risk and control resource to support LOB's and 2LOD / 3LOD support functions, including but not limited to Operational Risk, Business Continuity, IT Risk, Vendor Risk, Corp. Security, Compliance, Internal Audit, etc. Responsible for the ongoing development and expansion of the risk assessment and testing programs to ensure key risks are captured, measured and tested accordingly. Assist in the preparation of materials and presentations to1st LOB executives detailing results of their unit's risk results. WHAT WILL YOU DO? Work collaboratively within the Commercial 1LOD and to coordinate risk management and monitoring activities. Execute risk assessment programs (e.g. Risk Control Self Assessments, Business Impact Assessments, Vendor Risk Assessments, New Applications) to identify and quantify the risks and their associated controls in the division. Work with Senior Business Control Managers to establish processes to monitor and report on the performance of risk mitigating controls (e.g. if policies and procedures are being followed, if sign off limits are being exceeded etc Provide recommendations to remediate risk exceptions and assist with the implementation of remediation plans. Coordinate the completion of risk mitigating actions and providing status updates of open/closed issues to senior management and second line risk management functions. Respond to Internal Audit and Regulators as necessary to help support Commercial Banking activities. Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements. Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2LOD and 3LOD to strengthen the control environment and enhance risk management practices. Provide guidance on Control Standards to ensure compliance-related controls are documented in line with the standards. Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period. WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree or equivalent Minimum 8-10 years managing projects Minimum 8-10 years within or related to financial services Additional Qualifications MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred 8 years of experience managing projects 7 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Diverse problem solving experience An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $99k-176k yearly 1d ago
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  • Director, HR Operations

    Carolina Tractor & Equipment Co., Inc. 4.8company rating

    Business partner job in Charlotte, NC

    If youre seeking a HR leadership role that is challenging yet rewarding every day, leading a team to support complex HR systems, processes, policies, workforce analytics, and first level support for over 2000 employees, then consider Weisiger Group, Operations, Director, HR, Operation, Leadership, Project Management, Manufacturing, Business Services
    $89k-126k yearly est. 3d ago
  • Business Consultant

    Akkodis

    Business partner job in Charlotte, NC

    Akkodis is seeking a Business Consultant for a Contract with a client in Charlotte, NC. You will gather and analyze business requirements to design and implement ERP solutions that optimize manufacturing processes. Rate Range: $49/hour to $60/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Business Consultant job responsibilities include: * Gather and analyze business requirements to design and implement ERP solutions that align with manufacturing best practices. * Document As-Is and To-Be business processes and facilitate adoption across multiple plants. * Coordinate cross-functional teams through the full SDLC, including analysis, design, configuration, testing, and implementation. * Develop detailed system design documentation and conduct technical reviews to ensure compliance with standards and governance. * Provide production support for ERP systems, troubleshoot issues, and manage change requests effectively. * Maintain RAID logs and communicate initiative status to stakeholders while ensuring adherence to PMO governance practices. Required Qualifications: * Bachelor's degree in computer science, Information Systems, Business Administration, or related field. * 3-5+ years of experience supporting and customizing QAD or similar ERP applications. * Strong expertise in business process design and maintenance, with hands-on experience in full SDLC (Waterfall and Agile). * Proven experience in testing execution and documentation, along with ERP integration using various technologies. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************. Pay Details: $49.00 to $60.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $49-60 hourly 3d ago
  • Senior Business Execution Consultant

    Appleone 4.3company rating

    Business partner job in Charlotte, NC

    Lead Solutions Consultant Schedule: Hybrid (3 days in the office, 2 days remote) Hourly Rate: $55.37 Why This Role Matters: This is a pivotal position within our client's team, and it's all about Robotic Process Automation (RPA). As a Lead Solutions Consultant, you will play a crucial role in partnering directly with our Fortune 500 banking client to gather requirements and design high-impact process automation solutions. Your responsibilities will encompass crafting high-level process flows and meticulous click-by-click process documentation. Required Experience: • 4+ years of Process Design or Business Analyst Experience • Proficiency in creating Business Requirements Documents (BRD) and executing Process Design Implementation • Skilled in using VISIO/IGRAFIX • Scrum Master experience with Agile Certification (2+ years) • Proven ability to create User Stories • Some exposure to User Acceptance Testing (UAT) and Quality Assurance (QA) Desired Qualifications: • Exceptional communication skills with a focus on igniting meaningful conversations. • Prior experience with Robotic Process Automation (RPA) projects • A strong problem-solving mindset and an innate drive to implement solutions rapidly with minimal guidance. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $55.4 hourly 3d ago
  • Senior New Business Team Leader

    Asset Mark 4.1company rating

    Business partner job in Charlotte, NC

    Job Title: Senior New Business Team Leader Join a Fast-Paced, High-Impact Team Driving Excellence in Wealth Management Are you energized by being part of a firm with rapid growth and opportunities? Are you able to lead with inspiration, tackle complex and challenging cases, prioritize effectively, and execute independently? Do you thrive in an environment where precision and speed are equally important, and where your ability to solve complex problems under pressure directly impacts client satisfaction? At AssetMark, we're a mission-driven, industry-leading B2B wealth management firm managing over $150 billion in assets. We're passionate about empowering financial advisors with the tools, support, and service they need to succeed, and we're growing fast. Our clients are #1 and our goal is to put the "serve" back into financial services! Our New Business Team and New Business Case Managers (CM's) play a critical role in our mission. Opening and funding client accounts is the lifeblood of our business, and a key milestone and moment of truth for a client who chooses to work with an AssetMark Advisor. Case managers must handle all new account cases with urgency, care and a great amount of attention to detail. They act as a liaison between AssetMark and the Advisor to ensure all new account and funding requirements are met with clarity and timeliness. Case managers must take full ownership of the onboarding experience and work across various teams, departments, and financial institutions to ensure they "get it right" for our clients. What You'll Be Doing: The Senior New Business Team Leader will lead and develop up to 10 New Business Case Managers on the New Business Team. The ideal candidate is a master operator who can manage workflow, drive cross-functional collaboration, do effective performance-based coaching, continuously drive improvements and act independently. You will be responsible for key performance metrics such as accuracy, production, team engagement and Advisor loyalty scores. Additionally, you will play a critical role in shaping, training and developing a new group of case managers in our new Charlotte location. This will require you to lead by example, act independently and be an expert communicator with your team, peers and leaders. Key Responsibilities: Create a positive, fun, engaging and rewarding team environment Lead day-to-day operations and ensure service level agreements are consistently met or exceeded Monitor team capacity, productivity, and volumes to optimize performance Support your team by ensuring they have the content, knowledge and resources to do their roles effectively Execute team training roadmap and individualized plans for team members Use process excellence to drive strategic process improvements and operational efficiencies (team leads are expected to complete Process Excellence Course Levels 1, 2 and Yellow Belt within 12-18 months) Champion advisor and client-centric service delivery Exhibit strong emotional connection and professional maturity in every interaction internally and externally Instill best-in-class case management skills and "total ownership" mindset within case managers Provide personalized mentoring and development for team Ensure compliance with regulatory requirements and maintain up-to-date SOPs Serve as a subject matter expert in account opening procedures, products, and workflow systems Resolve escalated or complex client issues with professionalism and urgency Collaborate cross-functionally with internal stakeholders to enhance service delivery and process alignment Communicate effectively across all levels of the organization, modeling AssetMark's core values This Role is for You If: You are excited about developing others and seeing them reach their personal and professional goals You thrive under pressure and are naturally energized by a fast-paced, ever-changing environment. You're a natural problem-solver who loves a challenge and doesn't wait to be told what to do. You can prioritize and re-prioritize without dropping the ball and still meet your deadlines. You're meticulous, but you move fast and get things done. You can switch context quickly without losing focus. You take extreme ownership of your work and care deeply about delivering high-quality results, fast. You're not looking for a clock-in/clock-out job, you want to be trusted with real responsibility. Preferred Qualifications: 4+ years in a fast-paced case management or financial services operations role 1-3 years of leadership experience in a service and/or operations role Associate or bachelor's degree FINRA licenses (SIE, Series 6 or 7, 65) - not required, but preferred Why AssetMark? We live by our values: Heart, Integrity, Respect, and Excellence. You'll be part of a high-performing team that invests in your growth, challenges you daily, and rewards top performers with career advancement. If you're looking for a challenging yet highly rewarding role in the financial industry, this could be the opportunity you've been waiting for. Location: Charlotte, NC (hybrid in-office 3 days a week on T/W/Th) Compensation: The total compensation for this role includes Base Salary plus a variable incentive compensation target ("VIC"), as detailed below. * The Base Salary range for candidates is $85,000-$95,000 * Annualized VIC of 12% (12% of annual salary) The actual payment of the VIC is not guaranteed and will be based on performance to clearly stated goals and manager discretion. This information also reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. We also offer a wide range of benefits to meet the needs of our team members and their families. Flex Time Off or Paid Time/Sick Time Off 401K - 6% Employer Match Medical, Dental, Vision - HDHP or PPO HSA - Employer contribution (HDHP only) Volunteer Time Off Career Development / Recognition Fitness Reimbursement Hybrid Work Schedule As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued. Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position #LI-hybrid #LI-TE 1 Who We Are & What We Offer: AssetMark's mission is centered around helping financial advisors make a difference in the lives of their clients. To help them do that, we aim to provide advisors with holistic support. We offer compelling technology that facilitates a better client experience, consulting services that ensure advisors' businesses are running at their best and a comprehensive suite of investment solutions. AssetMark's platform empowers advisors to provide the highest level of service possible to their clients. AssetMark's culture is driven by our mission and connected by our values; Heart, Integrity, Excellence and Respect. You will join a team that lives these values every day by doing the best and what is right in all we do and encouraging different ideas for continual success and innovation. Additionally, we offer a wide range of benefits to meet the needs of our team members and their families. Flex Time Off or Paid Time/Sick Time Off 401K - 6% Employer Match Medical, Dental, Vision - HDHP or PPO HSA - Employer contribution (HDHP only) Volunteer Time Off Career Development / Recognition Fitness Reimbursement Hybrid Work Schedule As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
    $85k-95k yearly 3d ago
  • Business Development Manager

    Specialized Recruiting Group-Charlotte, Nc

    Business partner job in Charlotte, NC

    Business Development Manager - Residential Construction The Specialized Recruiting Group is partnered with a respected residential construction firm in Charlotte, NC seeking a Business Development Manager to drive growth across their drywall, paint, and plumbing divisions. This is an excellent opportunity for a polished relationship-builder with strong construction industry experience and a passion for expanding territory and client partnerships. About the Role The Business Development Manager will own the full sales cycle-from identifying new builder opportunities to closing contracts and guiding successful handoff to operations. This individual will be the face of the company for new residential and custom homebuilder clients, helping strengthen market presence and elevate the client experience. Key Responsibilities Manage the entire sales process from lead generation through close. Serve as the primary contact for new residential and custom builder clients. Build and maintain strong relationships with production and custom builders. Identify new market opportunities and actively pursue new builder accounts. Develop and execute a territory growth strategy with Sales leadership. Communicate pipeline activity, revenue forecasts, and progress updates. Partner with estimating, operations, and field teams to ensure seamless project transitions. Maintain a healthy, accurate CRM pipeline and track all sales activities. Monitor competitor activity, pricing, and market trends. Represent the company at builder associations, community events, and industry functions. Support cross-functional communication to ensure consistent service delivery. Meet or exceed goals for revenue growth, gross profit, and new business. What Success Looks Like Achieves targets for revenue, profitability, and new client acquisition. Maintains excellent communication with internal teams and clients. Demonstrates strong analytical skills using financial and performance metrics. Thrives in a fast-paced, growth-focused environment. Maintains a strong presence in the field and within the builder community. Represents the organization professionally and positively at all times. Qualifications Bachelor's degree in Business or related field preferred. 5+ years in sales, account management, or business development. Residential construction experience highly preferred. CRM and Sage experience a plus. Proficiency in Microsoft Office Suite. Valid driver's license and local travel required. Physical & Work Requirements Ability to remain productive in a primarily office-based, desk-focused role (approx. 75%). Ability to navigate stairs and multi-level work areas as needed. Occasional travel to job sites, builder offices, and industry events. Ability to lift up to 15 lbs. If you're a growth-minded sales professional with strong builder relationships and a passion for residential construction, we'd love to connect!
    $73k-115k yearly est. 5d ago
  • Business Development Manager - Healthcare

    Blue Signal Search

    Business partner job in Charlotte, NC

    Workplace type: Hybrid model Travel: Local travel required 60-75% Industry: Pediatric & Behavioral Health Services Reports To: Director of Market Strategy Are you a natural connector with a talent for opening doors and building meaningful partnerships? We are seeking a driven, field-oriented professional to spearhead growth initiatives and expand regional awareness of transformative health services for children. This role empowers a dedicated connector to drive impactful partnerships, expanding the reach of vital services and transforming lives through enhanced care access. About the Role: In this high-impact, growth-focused position, you will serve as the frontline ambassador for a leading provider of behavioral health services. You will spearhead growth initiatives in the region by building and maintaining collaborative partnerships with key stakeholders, including educational institutions, medical professionals, therapeutic providers, and community healthcare organizations. This role is perfect for someone who thrives in the field, enjoys measurable results, and is fueled by mission-based work. Key Responsibilities: Foster lasting connections with strategic partners across pediatric healthcare, education, therapy services, and community organizations to drive collaborative opportunities. Engage in regular in-person outreach, spending approximately 3-4 days per week meeting with potential referral sources, delivering informational materials, and nurturing key relationships to promote services. Develop and implement a targeted community engagement plan, encompassing strategic visit scheduling, referral monitoring, and performance metrics to measure conversion success. Orchestrate cross-functional collaboration between clinical, intake, and recruitment teams to align referral processes and optimize service coordination. Maintain accurate CRM records, document market insights, and provide regular updates to leadership. Design and execute educational events, including lunch-and-learns, regional conferences, and community outreach presentations, to promote visibility and drive referrals. Help design and refine a scalable referral expansion plan that drives consistent growth and can be uniformly applied nationwide. What You Bring: 2+ years of outside sales, referral development, or community outreach experience in healthcare, behavioral health, education, or a related field. Strong communication and interpersonal skills - you thrive on face-to-face engagement and relationship-building. Self-motivated, organized, and goal-oriented with a hunter's mindset. Proficiency in utilizing CRM platforms and analyzing outreach performance data to inform strategic decisions. Knowledge of local healthcare systems and pediatric services is highly desirable. A passion for making a difference in the lives of children and families through increased access to care. Why Join Us: Meaningful Impact: Each referral brings life-changing services closer to a child in need. Growth Opportunity: Be a foundational part of a rapidly expanding organization with career pathing for high performers. Supportive Culture: Join a collaborative team focused on impact, not bureaucracy. Competitive Compensation: Includes base salary, performance bonus, comprehensive health benefits, 401(k) with match, and generous PTO. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in sales & business development recruiting. We have a strong track record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM
    $73k-115k yearly est. 3d ago
  • Customer Business Unit Program Mgmt 1

    Celestica 4.5company rating

    Business partner job in Charlotte, NC

    Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job Code:** CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction. **Detailed Description** The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement: + **Account & Program Execution Support** + Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management. + Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing. + Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope. + Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols. + **Performance Metrics and Delivery Assurance** + Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones. + Monitor and report on overall program execution status and adherence to defined strategic and operational objectives. + Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals. + Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency. + Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines. + **Customer Relationship & Communication** + Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance. + Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses. + Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews. **Knowledge/Skills/Competencies** + Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment. + Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure. + Foundational expertise in Program Performance Management and Operational Delivery Assurance. + Practical knowledge of KPI definition, data tracking, and reporting methodologies. + Strong skills in Relationship Support and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. + Solid grasp of Industry, Market, and Technology relevant to the customer's business. + Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking. + High degree of computer literacy, with strong proficiency in Microsoft Office applications. + Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem). **Physical Demands** **Typical Experience** Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry. **Typical Education** Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered. **Salary** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. **COMPANY OVERVIEW:** Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
    $102k-140k yearly 52d ago
  • Customer Retention Manager

    CPI Security 4.7company rating

    Business partner job in Charlotte, NC

    CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL (“Customer for Life”) representatives to increase loyalty, retain business and drive sales. What You'll Do: Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system. Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer. Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed. Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style. Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more. Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success. Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees. Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team. Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets. Record and monitor all daily team activities in CRM for needed actions and follow ups. Continuously look for process improvement opportunities and encourage employees to contribute new ideas and solutions to problems. What We're Looking For: Must be able to effectively lead, manage and motivate others Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports Strong verbal, written, analytical and computer skills Good problem solving and decision-making abilities What We Offer: $90,000 to $120,000 annually based on experience and performance Ongoing specialized, paid training to reach your career goals Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match Eligible for free monitored security system after 90 days. Education assistance - we encourage and support our employees who want to improve their skills and further their education Engaging and fun company culture that's made up of a diverse group of people On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
    $90k-120k yearly Auto-Apply 60d+ ago
  • Customer Resolution Manager

    Nuveen Investments 4.9company rating

    Business partner job in Charlotte, NC

    The Customer Resolution Manager is responsible for tracking and analyzing questions, comments, and complaints regarding the company's products or services to improve the performance of the Customer Service department.. Through effective monitoring, this job supports the management of the first lines of support for difficult and sometimes complex problem resolution. Under limited supervision, the Customer Resolution Manager ensures that all specialists provide positive customer experience and enhance relationships between consumers and the company. **Key Responsibilities and Duties** + Analyzes customer complaints to determine validity, risk, and cause of the complaint. + Audits consultant phone calls, documentation, and interaction records to assure firm's compliance to industry regulations and standards. + Collaborates with variety of departments including legal, payment operations, IT, and contract maintenance to correct and restore client account to proper status. + Ensures that all complaints and corrections have been properly documented for FINRA review. + Generates error reports to track the source of the error and the affected budget. + Alerts management of errors caused by team members or processes and offers suggestions and solutions to prevent future errors. **Educational Requirements** + University (Degree) Preferred **Work Experience** + 3 Years Required; 5 Years Preferred **FINRA Registrations** + SRC Indicator: Series 6 or 7; Series 63 **Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 7IC **Required:** + 3 years of comparable experience in customer service or financial services. + Position requires FINRA registrations, Series 6 or 7 & Series 63 + Position requires to have resident state insurance licensing. Must comply with all regulatory requirements and remain in good standing. **Preferred:** + Preferred to have 5 years of comparable experience in customer service or financial services. + 3+ years of experience in complaint handling. + Ability to manage sensitive client interactions regaining client confidence. Need strong listening skills and promote the role of client advocate. Need to evaluate and solve complex problems. + Able to proficiently utilize Seibel, Salesforce, and Unified Workflow or similar CRM Systems + Strong verbal and written documentation skills with the ability to communicate with and adapt to diverse individuals. Maintains the highest level of professionalism. + Strong negotiation skills displaying sound judgment and decision-making. Related Skills Adaptability, Automation, Communication, Continuous Improvement Mindset, Critical Thinking, Customer Engagement, Digital Savviness, Problem Solving, TIAA Products/Services Acumen **Anticipated Posting End Date:** 2026-01-22 Base Pay Range: $56,600/yr - $77,300/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ **Company Overview** Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. **Our Culture of Impact** At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger. **Benefits and Total Rewards** The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (********************************************************* . **Equal Opportunity** We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page (************************** , and you can read more about your rights and view government notices here (******************************************* . **Accessibility Support** TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: ************** Email: accessibility.support@tiaa.org **Drug and Smoking Policy** TIAA maintains a drug-free and smoke/free workplace. **Privacy Notices** For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (************************************************ . For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (*************************************************** . For Applicants of TIAA Global Capabilities, click here (************************************************************************************ . For Applicants of Nuveen residing in Europe and APAC, please click here (************************************************* . TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being. **Privacy Notices** + For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (************************************************ . + For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (*************************************************** . + For Applicants of TIAA Global Capabilities, click here (************************************************************************************ . + For Applicants of Nuveen residing in Europe and APAC, please click here (************************************************* . **Nondiscrimination & Equal Opportunity Employment** TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\_EEOC\_KnowYourRights-***********88.pdf) Pay Transparency Philadelphia Ban the Box (https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf)
    $56.6k-77.3k yearly 7d ago
  • Supervisor, Business Customer Solutions

    Charter Spectrum

    Business partner job in Charlotte, NC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i.e. Video, Data, and Phone. Coach, monitor, develop, lead, model, motivate, analyze, organize, staff, and train, so that customers, employees, and owners are successful towards our goal of being America's leading service provider. MAJOR DUTIES AND RESPONSIBILITIES * Actively and consistently support all efforts to simplify and enhance the customer experience. * Supervise agents to ensure a high level of customer satisfaction, professionalism, and courtesy during all retention transactions exists and is sustained. * Consistently meet or exceed weekly and monthly retention activity goals by coaching agents to sound telephone based customer save techniques. * As a result of regular phone monitoring and engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken to improve customer experience and improved retention rate. * Ensure that agents are educated on and abide by the business rules surrounding the retaining of a customer. These business rules include but are not limited to extension of promotions, credit usage, and escalation of service-related issues. * Ensure thorough understanding of the agent as well as the supervisor compensation/commission plans in order to coach to specific behaviors that will improve save yield and, therefore, improve commission earnings potential. * Manage agent compliance of call handling metrics to include productive time, schedule adherence, handle time, after call work, and other metrics as necessary. * Analyze and provide statistically-based recommendations on ways to improve agent save performance. * Manage agents performance by providing frequent coaching based upon call monitoring and save performance. * Provide recommendations on save offers and business rules to support Charter's strategy. * Master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function. * Acquire, demonstrate and instruct thorough knowledge of competitors' pricing, packaging, and products in an effort to provide agents with skills needed to discuss side by side comparisons of * Charter's and competitors' products and services. * Ability to successfully manage difficult customer calls that require issue resolution. * Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge * Ability to read, write, speak and understand English * Proven working knowledge of cable communications products and services to include video (TV), data (internet), and voice (telephone) * Ability to work variable hours; may include weekends, holidays, and split days off Required Education * Minimum of Associates college degree in marketing, sales or related field or equivalent experience * Required Related Work Experience and Number of Years * Call center experience in the areas of customer service and/or phone sales - 3-5 PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Supervisory or leadership experience - 1+ WORKING CONDITIONS Office environment Apply now, connect a friend to this opportunity or sign up for job alerts! #LI-MS1 SRT410 2026-67818 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $51k-91k yearly est. 7d ago
  • Legal Operations Business Consultant- Finance

    Truist Bank 4.5company rating

    Business partner job in Charlotte, NC

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:The Legal Operations Business Consultant - Finance is responsible for supporting the financial management and operations within the Legal Department. This role involves analyzing legal spend, budgeting, planning, forecasting, and ensuring compliance with related policies and procedures. The ideal candidate will have strong analytical skills, a deep understanding of financial principles, and the ability to work collaboratively with various stakeholders. The Legal Operations Business Consultant reports to the Legal Operations Manager of Enterprise Functions. The position will work closely with the Head of Legal Operations, Senior Legal Managers and the Chief Legal Officer. ***Role has in office expectations**** ESSENTIAL DUTIES AND RESPONSIBILITIES The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Conduct detailed financial analysis of the Legal Department's expenditures, including outside counsel and vendor costs. Identify trends, variances, and opportunities for cost savings. 2. Assist in the preparation of the overall Legal Departments and respective practice areas' budget and monthly forecasts. Monitor budget performance and analyze variances. 3. Partner with the Data Analytics Team to track and report on legal spend, providing insights to legal and finance leadership. Utilize dashboards and reports for effective spend management. 4. Collaborate with the procurement team and other stakeholders to establish budgets and advise on the financial impact of departmental expenses related to technology and legal-related vendors. 5. Prepare and present financial reports to the legal operations and finance teams. Ensure accurate and timely reporting in line with corporate guidelines. 6. Identify and implement process improvements in financial operations within the Legal Department. Work on automation and optimization of financial workflows. 7. Monitor financial activities within the Legal Department to comply with policies and internal controls. 8. Serve as primary contact with Finance and partner with other cross-functional teams to align on budget goals, spending initiatives, and reporting requirements. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in Finance, Accounting, Business Administration, or a related field 2. 5 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment 3. Strong analytical skills with the ability to interpret complex data and provide actionable insights 4. Proficiency in financial software and tools, such as Excel, SAP, or other ERP systems 5. Excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders 6. Solid organizational skills with attention to detail 7. Superb verbal and written communication skills 8. Ability to work within a large organization and collaborate and partner with cross-functional teams 9. Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders 10. Executive presence and ability to act as primary contact on assigned engagements 11. Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment 12. Strong attention to detail Preferred Qualifications: 1. A relevant master's degree or professional certification (e.g., CPA, CFA) is a plus 2. 7 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment 3. Experience with legal spend management tools (e.g., eBilling, matter management systems) General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
    $80k-104k yearly est. Auto-Apply 59d ago
  • Commercial Solutions Management

    Bluerock TMS

    Business partner job in Charlotte, NC

    Bluerock TMS is a rapidly growing SaaS Transportation Management System (TMS) provider, recognized globally for transforming logistics planning into a competitive advantage. We deliver fast, scalable, and analytically driven TMS solutions with proven ROI for customers across industrial, retail, and distribution sectors. Role Overview As part of our North American expansion, this role will be responsible for driving customer success and solution excellence across the United States, Canada, and Mexico. The position bridges commercial strategy, business consulting, and logistics technology, serving as a trusted advisor to Bluerock clients and internal teams. Key Responsibilities Lead customer discovery sessions to understand business challenges, operational goals, and system requirements. Translate logistics and transportation needs into optimized Bluerock TMS solutions and implementation roadmaps. Support pre-sales activities including product demonstrations, value mapping, and ROI case development. Collaborate cross-functionally with Sales, Product, and Implementation teams to ensure seamless customer experience. Contribute to RFP/RFI responses, pricing validation, and proposal documentation. Advise customers on process optimization, automation opportunities, and best practices across supply chain operations. Drive measurable customer outcomes post-go-live, focusing on adoption, retention, and expansion opportunities. Own regional solution strategy for North America, aligning product capabilities with market and customer demand. Serve as the strategic link between commercial, product, and customer success teams to drive ARR growth and retention. Guide key accounts in identifying long-term transformation opportunities leveraging BlueRock's platform and ecosystem partners. Represent Bluerock in strategic discussions with partners, analysts, and enterprise clients to advance thought leadership. Skills & Qualifications 3-7 years of experience in SaaS, logistics, transportation, or supply chain consulting (8+ for management-level role). Strong analytical and communication skills with proven ability to connect business goals to technology outcomes. Experience supporting solution design, implementation, or business process improvement initiatives. Understanding of TMS, WMS, ERP, or logistics technology platforms preferred. Fluency in English; Spanish or French is considered a plus for North American coverage. Bachelor's degree in a related field not required but considered a plus. What We Offer At Bluerock TMS, you'll join an international team redefining the future of logistics technology. We offer a fast-paced, collaborative environment where innovation, ownership, and measurable impact are valued. You'll have the opportunity to influence Bluerock's growth in North America and shape logistics transformation for leading enterprises. Hiring process Click the “Apply” button to join our talent pool - you're officially on our radar! Initial Contact If we see a potential match, we'll invite you for a short video call to get to know each other. Assesment Take our in-house assessment challenge and let your talent shine! Interviews Through a series of interviews, we'll explore how we can create a win-win by learning more about each other. Offer If it's a match, you'll receive a job offer and can prepare for an exciting journey with BlueRock TMS! Bluerock TMS is an equal opportunity employer. We take pride in our diverse workforce and inclusive workplace. Within our small team of open-minded professionals, we foster the kind of engaging learning environment you've been looking for! All done! Your application has been successfully submitted! Other jobs
    $94k-131k yearly est. 60d+ ago
  • Senior Business Execution Consultant - Human Resources

    W.F. Young 3.5company rating

    Business partner job in Charlotte, NC

    About this role: Wells Fargo is seeking a Senior Business Execution Consultant to support the Human Resources Business Partner team. This role collaborates with HR Business Partners (HRBP), Centers of Excellence (COEs), and cross-functional teams to drive successful business outcomes for client groups. The Senior Business Execution Consultant contributes to project execution, data analysis, and business communications, supporting strategic Human Resources (HR) initiatives. The consultant will play a key role in supporting cyclical HR processes, delivering data‑driven insights, and enabling leaders through effective project execution, reporting, and business communications. In this role, you will: Support the delivery and execution of HR initiatives Aggregate and interpret HR data to create actionable reports and presentations for business stakeholders Assist in operationalizing cyclical HR activities and implementing business initiatives Contribute to monthly summaries of human capital metrics, working with HR partners to collect and analyze relevant data Develop business communications, change management materials, and reporting to support HR initiatives. Participate in the HR business execution community to share best practices and support HRBP leaders. Collaborate with People Analytics to support business needs around data and reporting. Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Human Resources, preferably supporting or partnering with HR Business Partners. Strong knowledge of HR tools, processes, workflows, and people data. Demonstrated ability to analyze, aggregate, and interpret data, translating insights into clear reports, dashboards, and presentations. Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), including the preparation of executive‑level presentations and data‑driven materials for senior leadership. Strong written and verbal communication skills; proactive and confident communicator with executive presence. Demonstrated project management experience with the ability to manage multiple competing priorities in a fast‑paced environment. Ability to collaborate and influence across stakeholder teams. Experience working with sensitive data sets and maintaining confidentiality. Familiarity with HR disciplines and the HR Center of Excellence (COE) model. Strong HR reporting, dashboard creation, data analysis and visualization skills. Understanding of AI, machine learning, and emerging HR technologies. Job Expectations: Hybrid work schedule Relocation assistance is not available Visa sponsorship is not available Location: Charlotte, NC Phoenix, AZ Irving, TX San Antonio, TX Des Moines, IA Minneapolis, MN #HRJobs Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $154,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 26 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $87k-154k yearly Auto-Apply 4d ago
  • Senior Consultant, Business Tax Advisory | Real Estate Solutions

    FTI Consulting, Inc. 4.8company rating

    Business partner job in Charlotte, NC

    Who We Are FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. Are you ready to make an impact? About The Role FTI Consulting's Corporate Finance & Restructuring practice focuses on our clients' strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. FTI Consulting's Real Estate Solutions has a singular focus on the real estate and finance industry and the capital markets that serve it. Our services are designed to create integrated financial, tax and real estate solutions for clients having underlying value in real estate operations and assets. We provide an unsurpassed range of real estate advisory services including merger and acquisitions, due diligence, valuation, lease consulting, forensic accounting, financial outsourcing, IPO, REIT tax structuring and compliance, executive compensation, master planning and development services, cost segregation and private client services. We represent leading public and private real estate entities including Equity and Mortgage REITs, financial institutions, investment banks, opportunity funds, insurance companies, hedge funds, pension advisors and owners/developers. What You'll Do This is a great opportunity for a tax professional to play a significant role on a major client-service team. This person will oversee day-to-day workflow management. Responsiveness to client deadlines (for both tax return and special projects/consulting) is essential. Candidate will possess strong compliance skills (i.e. management of the tax return preparation process) as well as the ability to grow technically. Excellent interpersonal skills are required for this team-oriented position. Candidate will have the opportunity to grow with high visibility clients. Candidate will also be responsible for other real estate clients, including real estate investment trusts (REITS) and private equity real estate funds. This will be a challenging and fast- paced environment that is results-oriented with a focus on collaboration as well as professional and career growth. * Review of Corporate and Partnership tax returns. * Responsible for highlighting tax issues or unusual relationships from basic analysis of the financial statements. * Clearly and accurately document the tax compliance forms as defined in planning. * Assign and review work papers to staff and assist in writing correspondence to tax authorities. * Research tax and client requested inquiries. * Build your tax knowledge in various states. * Demonstrate professionalism and competence with client matters, as well as personal growth. * Focus on client requests, be responsive to client changes and develop strong relationships with client personnel. * Understand your client's industry. * Responsible for training tax team members through teamwork and leadership. Set goals and responsibilities. Furnish feedback during the tax compliance process and foster openness to communicate. * Strive towards learning client accounting/tax systems and processes. * Gaining knowledge of the client's business and staying current on industry and related tax matters and ability to present information to entire tax team, as well as, propose enhancements to client's future tax planning. * Demonstrating professionalism and developing collaborative skills in dealings with internal and external clients. * Use of technology to enhance and streamline the tax preparation and reporting process. * Assisting in development of potential opportunities and contacts for Real Estate Solutions. Assist in proposal process. * Continuation of your educational and career growth through self-study, CPA exam preparation and internal/external CPE courses. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need To Succeed Basic Qualifications * Undergraduate or graduate degree in Accounting * 3+ years of post-graduate work experience * Education in compliance with CPA exam requirements * Experience in real estate and partnership taxation * This role may require travel to clients and FTI offices * Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas Preferred Qualifications * Experience in Public Accounting is a plus * Strong analytical skills and accounting or audit knowledge * Requisite education and working toward CPA certification * Knowledge of Excel, MS-Word; familiarity with tax preparation software (GO System preferred) * Excellent written and verbal communication skills #LI-Hybrid #LI-AH1 Total Wellbeing Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following: * Competitive total compensation, including bonus earning potential * Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance * Generous paid time off and holidays * Company matched 401(k) retirement savings plan * Potential for flexible work arrangements * Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support. * Family care benefits, including back-up child/elder care * Employee wellness platform * Employee recognition programs * Paid time off for volunteering in your community * Corporate matching for charitable donations most important to you * Make an impact in our communities through company sponsored pro bono work * Professional development and certification programs * Free in-office snacks and drinks * Free smartphone and cellular plan (if applicable) * FTI Perks & Discounts at retailers and businesses * Upscale offices close to public transportation About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit ********************* and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications. Additional Information * Job Family/Level: Op Level 2 - Senior Consultant * Citizenship Status Accepted: Not Applicable * Exempt or Non-Exempt?: Exempt Compensation * Minimum Pay: 78500 * Maximum Pay: 163000
    $85k-109k yearly est. 33d ago
  • Digital Business Systems Consulting Senior Manager

    Elliott Davis 3.7company rating

    Business partner job in Charlotte, NC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis team, you'll get hands-on experience working alongside some of the leading experts in the financial and consulting field, while enjoying the freedom and autonomy to manage your career and make a positive impact on the world. Our Consulting practice is fast-growing and we are eager for you to be part of this growth! The role of the Business Systems Consulting (BSC) Senior Manager is to assist clients with their business systems, including people, daily processes and technology. The BSC Senior Manager is responsible for helping clients evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements. The BSC Senior Manager will then design strategies to maximize the company's current technology and identify more appropriate solutions, correct process efficiencies and place individuals where they can make the greatest possible impact within their organization. This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role. Responsibilities Meet with clients to assess current business systems (people, processes and technology) Prepare key findings and analysis reports on client systems Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup Formulate plan and timeline for projects Manage complex ERP and restructuring implementation projects Convert records for input into new systems Consult with clients on best practices related to their business processes Review work performed by staff and provide sign off on projects Attend client and networking functions Prepare scope of work for projects, proposals and client engagement letters Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations Scheduling department workflow, client billing, and maintaining quality control Supervise staff on projects and provide performance feedback Requirements Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems or related field 10-15 years relevant work experience 5+ years experience as a senior level leader Strong communication and organizational skills Business development experience Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus) NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions Ability to think “outside the box” and provide solutions to clients for various business-related tasks and analysis Experience with project management, managing an implementation team, and evaluating processes Ability to manage project budgets, change orders and timelines Experience working with manufacturing processes and inventory structure Knowledge of third party applications that work with business applications and how to research application needs Strong Excel working knowledge Preferred but not Required: Prior professional services experience Master's degree in Information Systems, Business Administration, or related field NetSuite and/or Sage Intacct certifications #LI-EG1 #LI-Hybrid WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.
    $96k-121k yearly est. Auto-Apply 8d ago
  • Manager, Mid/Large Business Customer Solutions

    Charter Spectrum

    Business partner job in Charlotte, NC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for an opportunity to lead a high-impact team dedicated to supporting Spectrum's largest business clients? As Manager, Mid/Large Business Customer Solutions, you will empower representatives to resolve concerns, prevent churn, and strengthen customer loyalty. Your leadership will drive performance, elevate service delivery, and ensure Spectrum achieves retention, sales and revenue goals-resulting in meaningful outcomes for our clients and business. How You'll Make an Impact * Lead, coach and develop a team of specialists to exceed performance metrics * Monitor daily operations to maintain service levels, quality standards and customer satisfaction * Implement customer solution tactics that increase loyalty, reduce churn and optimize revenue through upselling Spectrum products * Analyze performance trends and make recommendations for team behavior and offer strategies * Resolve escalated customer concerns in alignment with Spectrum policies and customer care standards * Track offer performance to balance churn reduction and protect revenue * Design and implement incentive programs focused on retention of Spectrum Business services * Maximize results by leveraging processes, data and reports * Support recruitment, training, development and motivation to ensure team competence and continuity Working Conditions * Dynamic sales and support environment focused on achieving measurable results What You'll Bring to Spectrum Required Qualifications * Education: Bachelor's degree in business administration, Communications, Marketing or related field, or equivalent education and experience * Experience: * 3+ years of leadership experience within the technology sector (software, hardware, IT services) * 5+ years of success leading a quota-driven B2B sales team focused on mid to large business groups Proven ability to coach and develop teams to meet or exceed retention goals * Skills: * Ability to read, write and speak English clearly * Knowledge of telecommunications and networking products, including ethernet, cloud, high-speed data and fiber * Proficiency in call monitoring systems and tools * Understanding of inside sales operations and processes * Data analysis and interpretation skills * Effective communication at all levels * Presentation and leadership abilities * Workflow management, productivity improvement and influence skills * Prioritization, organization and independence * Familiarity with billing systems such as Salesforce, ICOMS or CSG Preferred Qualifications * Education * Master's degree * Experience * 2+ years with sales metrics, performance analytics and billing systems such as Salesforce and ICOMS * Skills * Telecommunications or premise-based voice and data product sales * Experience with Microsoft Office applications * Success in building new sales teams * Strong data analysis * Project and operational management skills #LI-JH2 SCM501 2025-66622 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $51k-91k yearly est. 46d ago
  • Business Unit Risk Operations Consultant 1 - Transaction & Conformance Testing

    Truist 4.5company rating

    Business partner job in Charlotte, NC

    **The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Provide second line of defense risk expertise for moderate or low complex business unit segments assigned in the execution of enterprise risk and operational risk programs. Collaborate with leadership, first line, second line of defense program owners and other applicable areas of the bank to develop a framework and execute on risk program deliverables for the Transaction and & Conformance Testing program. Facilitate Risk Committee reporting and facilitation to drive appropriate risk governance within business unit activities. Coordinate exam management as appropriate and regulatory interaction for program in partnership with risk advisors and the business owners. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide first line of defense risk expertise for moderate or low complex business unit segments assigned in the execution of enterprise risk and operational risk programs 2. Lead the creation and facilitation of Business Unit Risk Committee and other governance related activities. 3. Lead the business and risk advisors in regulatory interactions through routine continuous monitoring activity or formal exams. 4. Coordinate the execution of non-control-based risk programs for the business unit. 5. Partner with the 2LOD risk program teams and the Enterprise Control & Change Office to drive consistency in risk execution within business unit. 6. Lead the execution of risk reporting needs within the business unit for risk execution activities where reporting is not provided by the Enterprise Control & Change Office or 2LOD risk programs. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in business, Finance or science/academic field, or equivalent education and related training or experience. 2. 6+ years of progressive related experience in risk or audit functions supporting risk execution and governance activities 3. Strong facilitation and coordination skills to partner with various stakeholders on governance documentation 4. High attention to detail and ability to think critically and strategically, multi-task, and drive change. 5. Excellent organizational, interpersonal, communication, facilitation, and negotiation skills. 6. Strong meeting management, conflict management, and executive presentation skills. 7. Results-oriented and demonstrated ability to work under difficult time constraints and required delivery dates. 8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. 9. Ability to travel, occasionally overnight. **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
    $80k-104k yearly est. 42d ago
  • Senior Business Execution Consultant - WIM Operations Product

    W.F. Young 3.5company rating

    Business partner job in Charlotte, NC

    About this role: Wells Fargo is seeking a Senior Business Execution Consultant as part of the Product team within Wealth and Investment Management (WIM) Operations. This team is responsible for setting the strategy, defining, and delivering product roadmaps that support the larger WIM organization and WIM Operations. Learn more about our career areas and lines of business at wellsfargojobs.com. The Senior Business Execution Consultant will be directly involved in key impact items such as risk mitigation, efficiency and customer experience. The Senior Business Execution Consultant will also drive product strategy including development, implementation and change management of business initiatives and programs that align to the WIM Operations goals and priorities. In this role, you will: Drive the definition, planning and execution of product roadmaps in support of one or more operations functions or business groups and contribute to large scale strategic initiatives Practice Agile framework, methodology and tools for planning, execution and delivery of product roadmaps. Use of JIRA as the primary tool for managing this work Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned products Collaborate with technology as well as business operations partners to plan and execute product capabilities in support of critical business goals Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution Work independently to make recommendations related to Product scope Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience Collaborate and consult with team leaders in developing project plans, policies and procedures Assist in fulfilling product owner responsibilities such as creating Features/Stories, backlog management, prioritization, sprint planning, impact assessment / change management, plan UAT / training Participate in quarterly planning (BRP) for the prioritized scope of work Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 4+ years of Product Management and/or Business Analytics Consulting experience 2+ years of experience working in an Agile environment Understanding of the WIM Trust business, related processes and applications Demonstrated experience utilizing Agile tools used for tracking user stories or backlogs, such as Jira Ability to interpret data into meaningful insights and strategies and independently develop strategic recommendations based on relevant data Demonstrated ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes Strong ability articulating issues, risks, and proposed solutions to various levels of staff and management Prior experience preparing reporting, metrics and presentation materials for various levels of leadership Excellent verbal, written and interpersonal communication skills Excellent organizational, multi-tasking, and prioritizing skills Project Management Professional (PMP) or Agile Certification Job Expectations: Ability to work a hybrid schedule Willingness to work on-site at stated location on the job opening This position is not eligible for Visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $87,000.00 - $154,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 25 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $87k-154k yearly Auto-Apply 8d ago
  • Digital Business Systems Consulting Senior Manager

    Elliot Davis 3.7company rating

    Business partner job in Charlotte, NC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis team, you'll get hands-on experience working alongside some of the leading experts in the financial and consulting field, while enjoying the freedom and autonomy to manage your career and make a positive impact on the world. Our Consulting practice is fast-growing and we are eager for you to be part of this growth! The role of the Business Systems Consulting (BSC) Senior Manager is to assist clients with their business systems, including people, daily processes and technology. The BSC Senior Manager is responsible for helping clients evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements. The BSC Senior Manager will then design strategies to maximize the company's current technology and identify more appropriate solutions, correct process efficiencies and place individuals where they can make the greatest possible impact within their organization. This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role. Responsibilities * Meet with clients to assess current business systems (people, processes and technology) * Prepare key findings and analysis reports on client systems * Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects * Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup * Formulate plan and timeline for projects * Manage complex ERP and restructuring implementation projects * Convert records for input into new systems * Consult with clients on best practices related to their business processes * Review work performed by staff and provide sign off on projects * Attend client and networking functions * Prepare scope of work for projects, proposals and client engagement letters * Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations * Scheduling department workflow, client billing, and maintaining quality control * Supervise staff on projects and provide performance feedback Requirements * Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems or related field * 10-15 years relevant work experience * 5+ years experience as a senior level leader * Strong communication and organizational skills * Business development experience * Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting * NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus) * NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions * Ability to think "outside the box" and provide solutions to clients for various business-related tasks and analysis * Experience with project management, managing an implementation team, and evaluating processes * Ability to manage project budgets, change orders and timelines * Experience working with manufacturing processes and inventory structure * Knowledge of third party applications that work with business applications and how to research application needs * Strong Excel working knowledge Preferred but not Required: * Prior professional services experience * Master's degree in Information Systems, Business Administration, or related field * NetSuite and/or Sage Intacct certifications #LI-EG1 #LI-Hybrid WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.
    $96k-121k yearly est. Auto-Apply 8d ago

Learn more about business partner jobs

How much does a business partner earn in Rock Hill, SC?

The average business partner in Rock Hill, SC earns between $55,000 and $135,000 annually. This compares to the national average business partner range of $66,000 to $140,000.

Average business partner salary in Rock Hill, SC

$86,000
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