Sr. Director, Clinical Call Center
Business partner job in Orlando, FL
Role: Senior Director, Call Center Operations
Terms: Direct Hire
Industry: Healthcare | Outpatient Cardiology | Patient Access Operations
Insure Technology is excited to partner with a rapidly growing healthcare organization to identify a highly experienced and forward-thinking Senior Director of Call Center Operations to lead their expanding multisite patient-access center. This is a critical leadership role supporting outpatient cardiac clinics across Central Florida, with a heavy focus on patient triage, scheduling, and care coordination.
This opportunity is ideal for a call center strategist-not someone focused on short-term fixes, but a leader capable of designing new workflows, implementing scalable processes, and building an operational foundation that improves patient experience at every touchpoint.
What You'll Lead
• Oversee day-to-day operations of a multisite cardiovascular call center supporting triage, scheduling, and patient coordination
• Design and implement standardized processes, call flows, operational KPIs, and performance dashboards
• Build scalable systems aligned with organizational growth, avoiding temporary or reactive solutions
• Partner closely with clinical and executive leadership to align call center operations with clinical priorities
• Analyze call volume trends, staffing models, and technology utilization to optimize engagement and responsiveness
• Lead and mentor supervisors, call agents, and scheduling teams
• Ensure adherence to quality standards, HIPAA compliance, and patient service expectations
What We're Looking For
• Required: Background leading a cardiovascular or cardiac-focused call center
• Deep experience in patient triage-based call workflows, ideally in an outpatient clinical environment
• Proven track record designing new operational structures, SOPs, and scalable workflow models
• Demonstrated ability to collaborate directly with clinical decision makers, including cardiologists
• Strong change-management capabilities with experience implementing modern call center tools and best practices
Position Details
• On-site or hybrid leadership presence strongly preferred
• Comprehensive benefits package including healthcare, PTO, paid holidays, and 401K
Why This Role Matters
This is a rare opportunity to influence patient access, care quality, and call-center modernization at scale. The organization is growing quickly across Central Florida, and they are seeking a leader who can architect systems-not just maintain them-and who thrives in environments where innovation, structure-building, and operational excellence are top priorities.
Business Development Manager - IT Talent Solutions
Business partner job in Orlando, FL
As a Client Solutions Manager in Robert Half's Technology Practice, your responsibilities will include:
Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half's presence in the local business community.
Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
Meet and exceed weekly business development goals.
Qualifications:
Bachelor's degree preferred.
2+ years of business-to-business development experience and/or working in an IT-related field is preferred.
Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.
A combination of business development and account management skills are required.
Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
Must have a proven track record of success and be a competitive and self-motivated individual.
Compensation Director
Business partner job in Orlando, FL
The Director of Compensation is a key leadership role responsible for the strategic design, implementation, and administration of all compensation programs across the enterprise. This individual will ensure our compensation philosophy and practices are competitive, equitable, and aligned with our business objectives to attract, motivate, and retain top talent. The Director will oversee broad-based compensation, hourly operations compensation programs, sales and variable incentive plans, and our long-term incentive programs.
This role requires a hands-on yet strategic leader with deep expertise in compensation theory and practice, exceptional analytical skills, and a proven ability to thrive in a large, complex, and fast-paced environment. The successful candidate will serve as a key advisor to senior leadership and the HR team on all compensation-related matters.
Job Description
+ Lead the strategic design, development, implementation, and administration of the company's diverse compensation programs, including base salary structures, short-term and long-term incentives, sales compensation.
+ Continuously evaluate the effectiveness of compensation programs to ensure they are aligned with business strategy, market trends, and are driving the desired behaviors and results.
+ Serve as the primary compensation subject matter expert and strategic advisor to HR Business Partners, Talent Acquisition, and business leaders.
+ Lead the strategic design, implementation, and continuous evolution of compensation strategies and programs for supply chain operations, ensuring the effective integration and application of engineer labor standards and best practices to drive competitive, equitable, and performance-driven compensation models across the distribution network
+ Develop and deliver training and communication materials to educate leaders and employees on the company's compensation philosophy, and programs.
+ Lead, mentor, and develop a team of compensation professionals, fostering a culture of high performance, collaboration, and continuous improvement.
+ Manage key HR strategic projects including acquisition integrations, technology deployment and other network wide initiatives.
+ Keep apprised of federal, state, and local employment laws and regulations to ensure company compliance and establish appropriate internal controls
+ Partner with Finance, Legal, Field HR and other Human Resources Centers of Excellence to develop highly efficient operational processes.
Years of Experience
+ 10 Years of progressive experience in compensation, with at least 3-5 years in a leadership role managing a compensation function and team. Prior experience with Workday strongly preferred.
Qualifications
+ Bachelors or masters degree in Human Resources, Finance or Business Administration
+ CCP, Certified Compensation Professional certificate
Qualifications
Shift
1st Shift (United States of America)
Company
C&S Wholesale Grocers, LLC
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
_Salary Range_
$150,700-$199,580
Company: C&S Wholesale Grocers, LLC
Job Area: HR - Total Rewards
Job Family: Human Resources
Job Type: Regular
Job Code: JC0234
Pay Range: $153,720 - $203,580
ReqID: R-263379
VP, Human Resources
Business partner job in Celebration, FL
Lead and direct all human resources functions for the organization while overseeing the company's Professional Employer Organization (PEO) services division. Serve as a strategic business partner to executive leadership, driving organizational effectiveness through comprehensive HR strategies that support both internal operations and external client services. Responsible for developing and implementing HR policies, procedures, and programs that enhance employee engagement, ensure regulatory compliance, and deliver exceptional PEO services to client businesses and their employees.
Essential Roles and Responsibilities:
Strategic HR Leadership
Develop and execute comprehensive HR strategies aligned with organizational goals and financial services industry requirements
Partner with executive leadership to drive business outcomes through effective people strategies
Oversee budget planning and resource allocation for HR operations and PEO services
Lead organizational change management initiatives and cultural transformation efforts
Provide strategic guidance on workforce planning, organizational design, and succession planning
Team Management & Development
Direct and mentor the HR Generalist and Director of HR Services teams
Establish performance goals, conduct evaluations, and support professional development
Foster collaboration between internal HR operations and PEO service delivery
Build high-performing teams capable of delivering superior internal and client services
Daily and Monthly Responsibilities:
Recruitment & Hiring
Oversee full-cycle recruitment strategies for internal positions and client organizations
Develop talent acquisition frameworks that attract top-tier candidates in financial services
Ensure compliance with applicable regulations and industry-specific hiring requirements
Partner with leadership on executive search and succession planning initiatives
Monitor recruitment metrics and optimize processes for efficiency and effectiveness
Compensation & Benefits
Design and manage competitive compensation structures for internal staff and PEO clients
Conduct market analysis and salary benchmarking to ensure competitive positioning
Oversee benefits administration, vendor relationships, and cost management
Lead annual compensation reviews and merit increase processes
Ensure compliance with FLSA, ERISA, and other compensation and/or benefit-related regulations
Employee Relations
Provide executive-level guidance on complex employee relations matters
Oversee investigation processes for workplace complaints and compliance issues
Develop conflict resolution strategies and disciplinary action frameworks
Monitor employee satisfaction through surveys, exit interviews, and stay interviews
Ensure consistent application of policies across internal operations and client sites
Training & Development
Create comprehensive learning and development strategies for all employee levels
Oversee management development programs and leadership training initiatives
Ensure regulatory compliance training for financial services requirements
Develop client-facing training programs delivered through PEO services
Measure training effectiveness and ROI to optimize program delivery
Compliance & Legal
Ensure adherence to federal, state, and local employment laws and regulations
Maintain expertise in financial services industry regulations and compliance requirements
Oversee audit processes for both internal operations and PEO client services
Collaborate with legal counsel, when necessary, on employment-related matters and policy development
Monitor regulatory changes and implement necessary policy adjustments
Performance Management
Design and implement performance management systems that drive results
Establish clear performance metrics and accountability frameworks
Coach executives and managers on performance improvement strategies
Oversee annual review processes and performance improvement plans
Link performance management to compensation and career development opportunities
Company Culture & Well-Being Initiatives
Champion organizational culture initiatives that reflect company values
Develop employee engagement strategies and wellness programs
Create recognition and rewards programs that motivate high performance
Monitor culture metrics and implement improvements based on feedback
Employee Records & Documentation Management
Ensure accurate maintenance of all employee files and documentation
Oversee HRIS systems and data integrity for internal and client records
Establish document retention policies and compliance procedures
Monitor data privacy and security protocols for sensitive employee information
Coordinate with IT on system upgrades and data management improvements
Termination & Employee Exits
Oversee termination procedures and exit interview processes
Ensure compliance with final pay, benefits continuation, and legal requirements
Develop offboarding procedures that protect company interests and maintain relationships
Analyze exit data to identify trends and improvement opportunities
Manage reduction-in-force situations with sensitivity and legal compliance
PEO Services Oversight
Provide guidance to the strategic development and delivery of PEO services to client businesses
Ensure service level agreements are met and client satisfaction is maintained
Oversee client onboarding, implementation, and ongoing relationship management
Monitor PEO service profitability and growth opportunities
Stay current with PEO industry trends and competitive landscape
Ensure regulatory compliance for all PEO service offerings
Customer Business Unit Program Mgmt 1
Business partner job in Orlando, FL
Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** Sales, Marketing & Business Development (MBD) **Career Stream:** Global Customer Business Unit (GCBU) **Role:** Consultant 1 (CO1)
**Job Title:** Consultant, Customer Business Unit Program Mgmt 1
**Job Code:** CO1-MBD-CBU
**Job Level:** Level 10
**Direct/Indirect Indicator:** Indirect
**Summary**
The Global Customer Business Unit (GCBU) Program Manager acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. This role contributes directly to ensuring on-time, on-spec delivery, supporting the achievement of critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager works closely with the Program Lead, coordinating execution activities across internal functions (Sales, Marketing, Development, Manufacturing, etc.) to ensure collaborative execution and customer satisfaction.
**Detailed Description**
The core responsibilities of the GCBU Program Manager focus on execution support and operational engagement:
+ **Account & Program Execution Support**
+ Support the Program Lead as a key point of contact for day-to-day program execution and project lifecycle management.
+ Work closely with the internal Program Lead to coordinate the account team's interface with cross-functional groups, including Development, New Product Introduction (NPI), Sales, Marketing, and Manufacturing.
+ Assist in developing comprehensive program plans, schedules, and tracking resource commitments to ensure customer deliverables are met on time and within scope.
+ Participate in program tracking meetings and operational reviews with both the customer and the internal account team, ensuring transparent communication.
+ Support the implementation and maintenance of customer business processes, communication flows, and issue escalation protocols.
+ **Performance Metrics and Delivery Assurance**
+ Assist in the tracking and reporting of all key program performance indicators (KPIs), operational metrics, and critical delivery milestones.
+ Monitor and report on overall program execution status and adherence to defined strategic and operational objectives.
+ Support the development of clear and measurable action plans to correct schedule deviations or issues impacting program scope or quality goals.
+ Participate in program execution reviews, focusing on planning, adherence to schedules, and monitoring operational efficiency.
+ Help ensure compliance with all contractual and performance commitments related to delivery, quality, and timelines.
+ **Customer Relationship & Communication**
+ Communicate with the customer as directed by the Program Lead to ensure ongoing satisfaction with products and company performance.
+ Participate in the process of receiving and documenting customer issues and complaints, helping to coordinate internal responses.
+ Assist in soliciting performance feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams.
+ Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews.
**Knowledge/Skills/Competencies**
+ Strong Teamwork, Collaboration, and Communication skills, with a focus on working effectively within a large group environment.
+ Proven ability to work effectively across Cross-Functional Teams in a matrix organization structure.
+ Foundational expertise in Program Performance Management and Operational Delivery Assurance.
+ Practical knowledge of KPI definition, data tracking, and reporting methodologies.
+ Strong skills in Relationship Support and customer communication.
+ Excellent understanding of Program Lifecycle Management and operational methodologies.
+ Solid grasp of Industry, Market, and Technology relevant to the customer's business.
+ Proficiency in Data Analytics and the ability to rapidly learn and utilize internal IT tools for performance tracking.
+ High degree of computer literacy, with strong proficiency in Microsoft Office applications.
+ Excellent understanding of company capabilities, offerings, sites, and key functional teams (e.g., Celesca's ecosystem).
**Physical Demands**
**Typical Experience**
Eight (8) or more years of relevant professional experience, preferably in program management support, customer-facing roles, or strategic account execution within the relevant industry.
**Typical Education**
Bachelor's degree in a related field (e.g., Engineering, Business Management, or a technical discipline). An equivalent combination of education and experience may be considered.
**Salary**
The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $102k-$140k Annually
Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Manager - Business Development Construction Products
Business partner job in Orlando, FL
As a Manager - Business Development, you will manage research, analyze, and develop new business opportunities. You will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. You will analyze and monitor business growth and decline, as well as provide possible solutions and new ways to strengthen the Company's competitive position within the industry.
**Responsibilities:**
+ Identifies, evaluates, and develops new business opportunities in order to expand business and increase profitability.
+ Responsible for retaining and expanding existing company relationships, product lines or market segments, and soliciting new business from prospective customers and suppliers.
+ Oversees development and research activities to build on the Company's strengths, identifies potential new markets and business opportunities and increases market share.
+ Establishes relationships with potential customers and suppliers. Discusses unmet needs, problems, or complaints, and arranges for meetings with appropriate Wesco representatives.
+ Calls on existing or prospective customers within framework of business development call program.
+ Represents Wesco in identifying, evaluating, and negotiating acquisitions, partnerships, alliances, joint ventures, and start-ups in current and new business.
+ Conducts roll out meetings at new, key, and global account customer locations.
+ Leads, develops, and nurtures local implementation teams (LIT).
+ Finds, calculates, and documents cost savings related to direct spend, indirect spend and value add services programs.
+ Creates and implements account business development activities including product gap identification, account discovery process, and One-Wesco engagement.
+ Conducts internal and customer training sessions on account and customer processes.
+ Serves as liaison between key suppliers, marketing services, and location operations
**Qualifications:**
+ High School Degree or Equivalent required; Bachelor's Degree - Business Administration preferred.
+ 5 years required, 6+ years of preferred experience directly related to position.
+ 5 years required, 6+ years preferred of financial analysis, sales, negotiation.
+ Knowledge of industry including suppliers, customers, and competitors.
+ Strong verbal and written communication skills.
+ Strong business analysis, financial modeling and negotiation skills.
+ Ability to initiate and develop relationships with key decision makers inside and outside company.
+ Capable of spotting new business opportunities and quickly evaluate opportunities.
+ Capacity to analyze financial and operational data, statements and projections.
+ Ability to identify and cultivate external resources.
+ Ability to establish relationships of trust.
+ Ability to learn complex technical information quickly.
+ Comfortable working in fast-paced environment and simultaneously manage several projects.
+ Knowledge of Wesco's existing business lines, strengths and challenges preferred.
+ Ability to travel 50% - 75%.
\#LI-BW1
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Business Effectiveness Senior Consultant (OCM)
Business partner job in Lake Mary, FL
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Implements change management projects including stakeholder management, leadership alignment, organizational development, and culture. Creates content and disseminates business communications to employees on multiple platforms.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Partners across the enterprise to design and deliver cross-functional change management solutions to improve business results.
Owns and leads large-scale, complex change initiatives impacting multiple Operations and Underwriting teams and/or other business areas. Triage new communication and training requests to determine if training, communication or change management intervention is required.
Utilizing the approved methodology, assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues.
Under minimal or no technical direction, drafts business communications on behalf of Operations Senior Leaders targeted at internal audiences and executive stakeholders.
Drafts, edits and ensures accurate distribution of brand-compliant announcements across functions. Demonstrates consistent use of brand templates, alignment to corporate guidelines and communication protocols and rules of engagement.
Collaborates with all levels of Operations Leaders, HR Business Partners, Corporate Communications and UWS/Field Operations Leaders to facilitate process for leaders to model and implement changes needed to support adoption or improve functional performance.
Designs and formalizes process and governance for Operations Service Delivery and Underwriting Change Management.
Measures change process and effectiveness of communication based on stakeholder feedback and surveys. Analyzes data and trends to determine business readiness and if solution had desired impact. Identify opportunities for improvement, communicate results to stakeholders and act on lessons learned.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
Advanced expertise in change management and communication theories, principles, and best practices.
Experience successfully designing and leading change management activities.
Expert business acumen with ability to effectively develop and implement strategies that support business objectives for Underwriting and Operations.
Excellent writing and editing skills and ability to translate technical and/or complicated information into clear, concise messages that are appropriate for the targeted audience.
Solid project management, organization, and planning skills with the ability to manage multiple projects effectively in a fast-paced environment.
Strong interpersonal, communication and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
Highly collaborative and comfortable navigating organizational dynamics.
Ability to exercise independent judgment and make critical business decisions effectively within scope of authority.
Solid knowledge of Microsoft Office applications especially Word, PowerPoint and Excel.
Education & Experience
Bachelor's Degree in English, Journalism, Communications, Change Management, or related discipline; or equivalent work experience. Master's degree preferred.
Typically, 5 - 8 years communications and change management experience
Prosci Certification preferred.
Previous insurance industry experience required
#LI-Hybrid
#LI-DM1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut,
Illinois
,
Maryland,
Massachusetts
,
New York and Washington,
the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyAnaplan Business Planning Leader
Business partner job in Orlando, FL
Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Anaplan Consultants work in partnership with our clients to ensure maximum value out of their Anaplan investment. Anaplan consultants serve as subject matter experts in a variety of strategic and high-impact projects, guiding clients and transform the way they plan and report across their business and collaborate across functions. We are a diverse team of innovators, experts, and technologists who create a lasting impact for our clients.
What You'll Do
* Collaborate closely with business leaders to drive sales, recruiting, account management, consulting, and operational excellence across the practice
* Help grow our Business Planning practice, with a particular focus on go to market solutions
* Bring a business-first lens to every conversation, driving impactful, tech-enabled outcomes that elevate our clients' competitive edge
* Serve as the SME or Engagement lead for large-cale connected planning solutions
* Drive innovation and performance through a team-based approach that values output, ownership, and employee wellbeing
* Lead and manage project risk-including planning, budgeting, deliverables, and executive-level alignment
* Deepen Slalom's presence in the market by developing proposals, SOWs, and strategies to grow our footprint within existing accounts
* Provide technical and architectural guidance on Anaplan and/or Pigment to both clients and Slalom team members
* Be a mentor and thought leader, regularly recommending emerging technologies and tools that align with client goals and future-state data strategies
* Provide candid, meaningful feedback and progress updates in a timely manner to the Business Partner and team
* Embody Slalom's core values and culture, bringing authenticity, curiosity, and care into every interaction
* Up to 30% travel depending on client needs
What You'll Bring
* 8+ years of experience delivering technology solutions, with a strong focus on business planning applications
* 5+ years in consulting, including a proven track record of growing client relationships and winning new business
* History of successful Anaplan or Pigment project delivery in a leadership role (Workstream or Engagement Lead)
* Subject matter expertise in planning and modeling for Supply Chain, Retail, Finance, Workforce Planning and/or Sales Performance Management
* Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy (Agile methodology preferable)
* Superb written and oral communication skills
* Penchant for service excellence and a collaborative style
* Passion for business analytics, modeling and planning
* Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach
* Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and salary ranges:
* East Bay, San Francisco, Silicon Valley:
* Senior Principal: $167,000-$258,000
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Senior Principal: $153,000-$237,000
* All other locations:
* Senior Principal: $140,000-$217,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 1st, 2026, or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
Easy ApplyJ.P. Morgan Wealth Management - Vice President, Business Development Consultant - Heathrow, FL
Business partner job in Lake Mary, FL
Shape the future of wealth management by driving innovation and growth at J.P. Morgan. Be at the heart of launching strategic initiatives, empowering teams, and making a lasting impact on our clients and organization. Unlock your potential and help set new standards in financial services.
As the Business Development Support Manager within J.P. Morgan Wealth Management, you are responsible for executing strategic business initiatives and ensuring the successful rollout of new products, services, and processes across the organization. This role acts as a bridge between business development, sales, product, and operations teams, driving project delivery and supporting field adoption to achieve growth objectives.
Job Responsibilities
Execute the implementation of new business development strategies, products, and services to Financial Advisors and Field Leaders in collaboration with cross-functional teams.
Manage timelines, and deliverables for field execution.
Coordinate and lead training and support for sales and support teams to ensure effective adoption of new technology, practice management and business development supporting an Advisor's practice.
Monitor progress, identify risks, and resolve issues that arise during implementation.
Collect and analyze feedback from field teams and clients to inform continuous improvement.
Foster strong relationships with internal stakeholders and external partners to facilitate successful implementation.
Bachelor's degree in Business, Finance, or related field
7 + years of experience in business development, project management, sales management or implementation roles within financial services.
Proven track record of managing complex projects and cross-functional teams.
Strong organizational, analytical, and problem-solving skills.
Excellent communication, presentation and stakeholder management abilities.
Knowledge of financial products, services, and regulatory requirements.
Experience in coaching Advisors or a sales team
Travel required 50% of the time
Required qualifications, skills, and capabilities
Bachelor's degree in Business, Finance, or related field
7 + years of experience in business development, project management, sales management or implementation roles within financial services.
Proven track record of managing complex projects and cross-functional teams.
Strong organizational, analytical, and problem-solving skills.
Excellent communication, presentation and stakeholder management abilities.
Knowledge of financial products, services, and regulatory requirements.
Experience in coaching Advisors or a sales team
Travel required 50% of the time
Required Licensing
A valid and active Series 7 license is required or may be obtained within a 60-day condition of employment
If you were registered after October 1, 2018, you must also have a valid and active Securities Industry Essential (SIE) exam
A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 60 days of starting in the role as a condition of employment
Skills
Executive presentation and communication skills
Change management
Cross-functional collaboration
Data analysis and reporting
Training and facilitation
INVESTMENT AND INSURANCE PRODUCTS ARE:
NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Sales & Business Development - Telematics
Business partner job in Orlando, FL
Job DescriptionDescription:
We are seeking a dynamic and driven Sales & Business Development professional to join our growing Telematics company. This role is central to building customer relationships, driving new business, and contributing to product strategy by aligning market needs with innovative solutions. The ideal candidate is a proactive leader who thrives at the intersection of sales, customer value creation, and strategic growth initiatives.
Requirements:
Key Responsibilities
Business Development & Sales Growth
Identify, develop, and close new business opportunities in aftermarket and OEM channels.
Drive adoption of subscription-based telematics offerings that deliver recurring value for customers.
Expand business opportunities within the established marine market by deepening partnerships and introducing new solutions.
Develop and execute strategies to enter off-road vehicle markets and identify additional whitespace opportunities for expansion.
Manage the full sales cycle-from prospecting to negotiation and contract execution.
Achieve and exceed revenue, margin, and growth targets.
Market Expansion & Strategy
Develop go-to-market strategies to penetrate emerging industries and whitespace markets.
Analyze competitive landscapes and market trends to identify opportunities for differentiation.
Support pricing and positioning strategies that align with customer value drivers.
Represent the company at trade shows, conferences, and industry events to build brand awareness.
Product & Customer Value Support
Partner with product management teams to translate customer needs into product features and enhancements.
Act as the voice of the customer, providing clear insights on operational challenges, desired outcomes, and solution fit.
Offer expert guidance to customers on how telematics solutions can reduce costs, improve efficiency, ensure compliance, and unlock new revenue opportunities.
Provide feedback on emerging telematics technologies, connectivity trends, and regulatory requirements.
Collaborate with marketing to craft compelling value propositions, case studies, and customer success stories.
Customer Engagement & Value Creation
Proactively engage with customers to identify business pain points, operational inefficiencies, and unmet needs.
Develop tailored proposals and solution roadmaps that highlight ROI, productivity gains, and long-term strategic benefits.
Act as a trusted advisor, guiding customers through telematics adoption by aligning solutions to their technical and business objectives.
Lead discovery sessions, demos, and proof-of-concept projects to validate solution value.
Support onboarding and post-sale account management to ensure long-term customer satisfaction, retention, and upsell opportunities.
Qualifications
Bachelor's degree in Business, Engineering, or related field (MBA preferred).
5+ years of experience in sales, business development, or strategic partnerships-preferably in telematics, IoT, aftermarket, OEM, marine, or mobility solutions.
Proven track record of driving revenue growth and expanding market presence.
Strong consultative selling skills with the ability to translate customer challenges into tailored telematics solutions.
Excellent communication, presentation, and negotiation skills.
Ability to travel as needed to support customers and industry events.
Business Solutions Advisor
Business partner job in Alafaya, FL
We stand out by combining a fun, team-oriented culture with a serious commitment to delivering outstanding results for our clients. We believe in the power of our clients' telecommunication services, and our Business Solutions Advisor Team. That's why we offer immersive training and development designed to help our Business Sales Advisors succeed in the world of customer service and B2B sales. We're currently expanding and looking for a driven, people-first individuals to join our growing team as a Business Solutions Advisor (B2B Sales). If you're someone who communicates with ease, enjoys solving problems, and takes pride in creating smooth customer experiences, this could be the perfect opportunity to kick off your career in the telecom and business sales industry.
In this Business Solutions Advisor role, you'll be one of the first points of contact for customers starting their journey with AT&T. Your job will be about more than explaining products; you'll be delivering a top-tier customer service experience and supporting customers through the full sales and enrollment process.
Business Solutions Advisor (B2B Sales) Duties:
Provide warm, professional customer service to new business clients, ensuring they feel welcomed and informed when directly interacting with them regarding their business connectivity needs
Guide customers through the enrollment process for AT&T internet, phone, and streaming services, and process their sales orders firsthand
Answer questions confidently and recommend tailored sales solutions based on customer needs
Support the sales process by identifying opportunities to upsell or cross-sell relevant services
Troubleshoot minor issues to ensure a seamless onboarding experience
Business Solutions Advisor (B2B Sales) Key Attributes:
A positive attitude and a genuine desire to help
Clear communication skills and active listening
Strong attention to detail and accuracy
Ability to stay calm and adaptable under pressure
Previous customer service or sales experience is a plus
This performance-based role offers uncapped commission earnings, with compensation tied directly to outcomes. Compensation is based solely on closed deals and their outstanding commissions. Average income reflects real-world success in the position.
Auto-ApplyFranchise Business Consultant
Business partner job in Orlando, FL
Benefits:
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
The Franchise Business Consultant (FBC) is responsible for providing leadership and guidance to franchisees and their operators to achieve Company and operational goals. The FBC supports Jeremiah's Italian franchise-owned locations while providing a positive impact in sales, profits, operating systems and Company culture. The FBC will oversee multiple locations in various territories to ensure brand consistency, compliance with policies as well as stable and successful store operations. This position is the primary liaison to our Jeremiah's Italian Ice Support Center.
This is a full-time position requiring flexibility in hours, including early mornings, evenings, weekends, and holidays, and involves frequent travel (approximately 85% of the time, which may include overnight trips).
Essential Functions
Provide leadership and direction to cultivate the Franchisees.
Work with and create relationships with all Franchisees, Area Representatives and Operations teams for franchise locations.
Provide leadership and direction to ensure the Jeremiah's Frogma / Culture is alive and thriving at all franchise locations and employees work in an environment of respect, caring, fairness and teamwork.
Respond to franchisee needs in a professional, prompt manner, offering solutions as required including guest's service compliments and complaints.
Partner with the Jeremiah's Italian Ice Management Team to establish and execute effective strategies to heighten company performance (integrating Marketing, Operations, Training, Research & Development, and Supply Chain).
Collect feedback from the franchise field to improve various training materials, policies, and franchising documentation.
Visit field locations regularly to ensure all aspects of the business meet established performance and profitability goals.
Complete and review store assessment reports as required.
Ensure that product quality, store facilities premises and 5-star service standards are met.
Develop and implement franchise reporting tools to measure and provide counsel on improving operational performance and profitability to achieve established goals.
Ensure franchisees are using only JIIFG approved products.
Ensure all franchise operations consistently meet quality assurance metrics (inspection reports, shop reports, etc.).
Ensure that all franchisees are utilizing the LSM marketing plans to build partnerships within the community.
Manage business in a manner consistent with Jeremiah's culture while building sales, guest counts, market share and optimizing profits.
Collaborate with Training and Development teams to support successful New Store Openings.
Positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, maintenance, and all other Company goals/standards.
Track and review data and analytics to guide Franchisee actions toward their goals and plans. Interpret data to provide recommendations on priorities for Franchisee to address. Follow up and check progress.
Collaborate with Development Team to facilitate the successful transfer of Franchise Locations.
Establish and implement effective business plans with franchise owners.
Provide impactful advice to guide franchisees towards financial success.
Review store level financials and provide insight and feedback to franchisee as well as strategies for sales and culture building.
Maintain updates for distribution, procurement and supply chain management for the territories managed.
Oversee pre-opening store operations according to established standards and within pre-opening budget, ensuring team is trained and ready for opening day.
Qualifications
Education & Experience:
10+ progressive years' of experience leading and managing multiple units.
10+ progressive years' of experience leading full-service or quick-service pre-opening operations.
Bachelor's degree or equivalent leading full-service or quick-service restaurant multi-unit operations experience or an equivalent combination of education and experience.
Brand Development experience in new markets highly desired.
Knowledge, Skills & Abilities:
Strong leadership and team development skills, with the ability to inspire and motivate franchisees and staff.
Excellent verbal and written communication skills, including active listening and the ability to present information to individuals or groups.
Deep understanding of multi-unit operations, including quick-service and full-service restaurant management.
Financial acumen, including budgeting, P&L analysis, cost management, and ability to interpret financial data to drive business decisions.
Operational expertise in food service standards, quality assurance, health and safety compliance, and performance metrics.
Ability to develop and execute strategic business plans, improve operational performance, and drive sales and profitability.
Proficient in Microsoft Office, Excel, POS systems, and franchise management software (Franconnect, LEAP, etc.).
Strong relationship-building skills with franchisees, internal teams, and external partners.
Excellent organizational, time management, and project management abilities, with attention to detail and follow-through.
Problem-solving and decision-making capabilities, with the ability to provide actionable guidance to franchisees.
Knowledge of marketing, community engagement, and local store marketing strategies.
Ability to travel extensively, adapt to changing schedules, and work in a variety of environments.
Physical Demands
Ability to stand, walk, kneel, bend, and move throughout office and store locations for extended periods.
Ability to sit or stand for long periods of time while performing work duties.
Ability to perform repetitive movements of the arms, hands, and wrists.
Manual dexterity and hand-eye coordination; ability to work with hands above shoulder level.
Ability to occasionally lift, push, pull, balance, or carry objects up to 50 pounds.
Ability to turn or twist body parts in circular motions as needed.
Tolerance for exposure to varying temperatures, chemicals, and noisy environments.
Ability to verbally communicate and perceive sound for effective interaction.
Capacity to travel extensively by car, plane, or other transportation for long periods, including overnight trips.
Compensation: $65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Jeremiah's Frog Squad is always on the lookout for fun and upbeat individuals interested in joining our exciting team. Join Jeremiah's Ice as we scoop up our tasty frozen treats with a smile. It's truly a rewarding experience to brighten a customer's day with one of our colorful, delicious treats! Apply today to Live Life to the Coolest with the Frog Squad!
Auto-ApplyBusiness Support Manager
Business partner job in Celebration, FL
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
This position supports the Senior Manager, Terminal Operations Business Support within the Terminal Operations area of Disney Cruise Line. The position plays a pivotal role in shaping and delivering strategic communications that support the seamless arrival and departure experience for Guests across global home ports. This role partners closely with internal teams, third-party vendors, and technology stakeholders to ensure operational excellence and consistent messaging across our department.
You will assist the efforts in content development, stakeholder alignment, and system administration, while also driving quality assurance, data analysis, and project coordination. Your work will directly influence the Guest journey - from online check-in and airport/hotel transportation - ensuring that every interaction reflects the Disney standard of service.
Responsibilities:
Develop and implement communication strategies for system enhancements and operational updates across Terminal Operations and supporting teams.
Administer Guest transfer configurations within booking systems, maintaining itinerary-specific business rules and compliance standards.
Lead cross-functional communications to support business integration initiatives and operational changes, ensuring clarity and stakeholder alignment.
Maintain and update operational databases and reporting tools, including Port Arrival Times, Daily Activity Reports, and Quality Assurance assessments.
Design and manage data-driven dashboards and reporting applications to identify trends, forecast operational needs, and provide actionable insights for continuous improvement.
Chair department meetings, document outcomes, and distribute timely updates to internal and external stakeholders.
Support itinerary planning and compliance documentation, including citizenship requirements and regulatory adherence.
Maintain Terminal Operations documentation, such as operating guides, job aids, forms, Guest embarkation collateral, ensuring accuracy and consistency.
Serve as liaison with third-party vendors, fostering collaborative relationships to ensure service quality and operational readiness
Travel to turnaround ports (Port Canaveral, Fort Lauderdale, and others) to support operational or quality assurance activities as needed.
Assist with the implementation of new systems, processes, and projects to enhance efficiency and experience for both Cast and Guest across Terminal Operations
Required Qualifications:
Strong verbal and written communication skills with a focus on clarity, consistency, and stakeholder engagement.
Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
Expertise in Microsoft 365 tools, Jira, Tableau/Power BI, Smartsheet, PowerApps, and Power Automate.
Strong Guest Service, decision-making, technical writing, and design skills.
Travel industry experience.
Ability to work flexible hours, including weekends and holidays.
Must have a valid, unexpired passport or the ability to obtain, as this position may require international travel.
Ability to obtain or currently have a Transportation Worker Identification Credential (TWIC) card for the United States plus any entry requirements for international operations.
Ability to travel frequently to support terminal operations locations.
Ability to lift 50 pounds, push road cases that may weigh over 500 pounds, and use equipment in a warehouse setting (pallet loading, pallet jack).
Desired Qualifications:
Possess more than three years of cruise line pier operations or equivalent experience.
Disney Cruise Line Supervisor & Base knowledge, policy, procedures.
Demonstrated knowledge of Disney Cruise Line systems, including DXP, Seaware, and Fidelio.
Demonstrated knowledge of Adobe Photoshop/Adobe Suite.
Knowledge of immigration policy regarding locations Disney Cruise Line sails from including but not limited to the Canada, Oceania, Schengen area, United Kingdom, and United States.
Required Education:
Bachelor's Degree or equivalent professional experience
Desired Education:
Master's Degree
#DCLPJ
Job Posting Segment:
DCL Shoreside
Job Posting Primary Business:
Port Strategy, Development & Ops
Primary Job Posting Category:
DCL Embarkation Services
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Celebration, FL, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-12-12
Auto-ApplyBusiness Support Manager
Business partner job in Celebration, FL
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
This position supports the Senior Manager, Terminal Operations Business Support within the Terminal Operations area of Disney Cruise Line. The position plays a pivotal role in shaping and delivering strategic communications that support the seamless arrival and departure experience for Guests across global home ports. This role partners closely with internal teams, third-party vendors, and technology stakeholders to ensure operational excellence and consistent messaging across our department.
You will assist the efforts in content development, stakeholder alignment, and system administration, while also driving quality assurance, data analysis, and project coordination. Your work will directly influence the Guest journey - from online check-in and airport/hotel transportation - ensuring that every interaction reflects the Disney standard of service.
Responsibilities:
Develop and implement communication strategies for system enhancements and operational updates across Terminal Operations and supporting teams.
Administer Guest transfer configurations within booking systems, maintaining itinerary-specific business rules and compliance standards.
Lead cross-functional communications to support business integration initiatives and operational changes, ensuring clarity and stakeholder alignment.
Maintain and update operational databases and reporting tools, including Port Arrival Times, Daily Activity Reports, and Quality Assurance assessments.
Design and manage data-driven dashboards and reporting applications to identify trends, forecast operational needs, and provide actionable insights for continuous improvement.
Chair department meetings, document outcomes, and distribute timely updates to internal and external stakeholders.
Support itinerary planning and compliance documentation, including citizenship requirements and regulatory adherence.
Maintain Terminal Operations documentation, such as operating guides, job aids, forms, Guest embarkation collateral, ensuring accuracy and consistency.
Serve as liaison with third-party vendors, fostering collaborative relationships to ensure service quality and operational readiness
Travel to turnaround ports (Port Canaveral, Fort Lauderdale, and others) to support operational or quality assurance activities as needed.
Assist with the implementation of new systems, processes, and projects to enhance efficiency and experience for both Cast and Guest across Terminal Operations
Required Qualifications:
Strong verbal and written communication skills with a focus on clarity, consistency, and stakeholder engagement.
Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
Expertise in Microsoft 365 tools, Jira, Tableau/Power BI, Smartsheet, PowerApps, and Power Automate.
Strong Guest Service, decision-making, technical writing, and design skills.
Travel industry experience.
Ability to work flexible hours, including weekends and holidays.
Must have a valid, unexpired passport or the ability to obtain, as this position may require international travel.
Ability to obtain or currently have a Transportation Worker Identification Credential (TWIC) card for the United States plus any entry requirements for international operations.
Ability to travel frequently to support terminal operations locations.
Ability to lift 50 pounds, push road cases that may weigh over 500 pounds, and use equipment in a warehouse setting (pallet loading, pallet jack).
Desired Qualifications:
Possess more than three years of cruise line pier operations or equivalent experience.
Disney Cruise Line Supervisor & Base knowledge, policy, procedures.
Demonstrated knowledge of Disney Cruise Line systems, including DXP, Seaware, and Fidelio.
Demonstrated knowledge of Adobe Photoshop/Adobe Suite.
Knowledge of immigration policy regarding locations Disney Cruise Line sails from including but not limited to the Canada, Oceania, Schengen area, United Kingdom, and United States.
Required Education:
Bachelor's Degree or equivalent professional experience
Desired Education:
Master's Degree
#DCLPJ
Regional Business Leader - Southeast (FL, GA, SC)
Business partner job in Orlando, FL
The Regional Business Lead is responsible for meeting or exceeding sales goals for a specific region. This includes hiring, coaching, developing and motivating a cross functional team to consistently deliver strong performance. This cross functional team will likely be comprised of Clinical Specialists and Clinical Nurse Educator(s). The successful Regional Business Lead will have a strong understanding of the regional oncology business, be able to develop and execute strategic account plans and ensure the team has clear expectations and accountability. Top candidates will have demonstrated the ability to create and lead cohesive cross functional teams and build an engaging and solutions focused culture.
Essential Functions
* Consistently meet or exceed performance goals
* Hire, develop, lead and retain a high performing team of Clinical Specialists and Clinical Nurse Educators.
* Lead the team in the development and execution of regional business plans in order to maximize regional or territory level opportunities
* Lead the team in collaborating cross functionally to identify and prioritize where to focus efforts and draw on insights to effectively execute business plans
* Provide consistent coaching by identifying the unique needs of individuals and situations to maximize effectiveness, drive accountability & ensure results
* Analyze and synthesize information from multiple sources across the region to identify drivers and provide strategic direction in resource utilization
* Develop relationships with key regional strategic accounts to identify and maximize opportunities
* Work collaboratively with senior leadership and cross functional partners to develop and improve marketing and market access resources, data reports, incentive compensation plans, brand awareness and customer engagement
* Plan and conduct meetings to drive strategy, execution and professional development
* Foster a culture grounded in accountability, teamwork, innovation and passion for delivering results
* Champion and establish a culture of compliance that recognizes and rewards high performance
Competencies
* Ability to lead, motivate and inspire a team to consistently deliver strong performance
* Strong track record of successfully developing people
* Strong organizational skills in order to maintain a high level of productivity, innovation, and priority-setting
* Demonstrated strong oral and written communication skills
* History of strong cross functional collaboration
* Strong follow-up and follow-through
* Resourceful, creative, enthusiastic, and results oriented
* Manage and maintain budgets to ensure financial goals are met
* Entrepreneurial, enjoys working in a fast-paced, small-company environment
* Demonstrated access and understanding of key customers and account groups within the region
* Ability to think creatively and identify solutions
* Strong clinical, financial and analytical skills
* Inspires ownership, accountability and engagement throughout the entire team
* Regularly communicating Puma's vision, business objectives, performance and future action steps
* Effective performance management capabilities
* Commitment to Compliance
* Knowledgeable about how the company functions; know how to get things done both through formal and informal channels
* Supervisor Responsibilities
* This position may manage all employees of the department and is responsible for the performance management and hiring of any employees reporting to this role within that department.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position regularly requires extended hours and may require weekend work.
Travel - Significant Travel Required
The role requires frequent travel within the assigned region to lead, coach, and develop field sales teams, as well as periodic travel to corporate and national meetings.
Required Education & Professional Experience
Education
* Bachelor's Degree Required
Experience
* Minimum of 8-10 years of experience in the pharmaceutical/biotechnology industry with at least 5 years of team leadership experience
* Oncology experience mandatory
* Experience in leading Clinical Specialist and Clinical Nurse Educators
* Proven track record of results
* Driving results in a competitive market
Preferred Education & Experience
* Breast cancer knowledge and experience
* MBA
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that ae required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the primary functions of this position.
The physical demands of the office are normally association with extended amounts of time sitting and using office equipment, including a computer, keyboard and mouse, which can cause muscle strain.
While performing the duties of this job, the employee is frequently required to stand, walk and sit. Periodic light lifting of supplies and materials may apply. Work is performed in an office environment.
Compensation Range
The salary range for this role is $230,000 - $260,000 per year. Higher compensation may be available for someone with advanced skills and/or experience.
At Puma Biotechnology, we offer an attractive compensation package to our team members. Any offer would include a competitive base salary (estimate shared above), quarterly incentive compensation, and a robust benefits package. Actual individual pay is determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.
#LI-Remote
Pharmacy Business Manager
Business partner job in Orlando, FL
Nemours Children's Health is seeking a Pharmacy Business Manager to join our Pharmacy team in Orlando, Florida. Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 130-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout.
The Pharmacy Business Manager will partner with and provide direct support to the Director of Pharmacy Operations and Support Services to develop and maintain strategic, operating and financial plans to accomplish the Enterprise Mission and departmental financial goals.
The Pharmacy Business Manager is responsible for planning, evaluating, coordinating, administering, implementing and reviewing of all pharmacy financial activities. These activities include the preparation of the expense and capital budgets, preparation of financial reports and statistics, analysis and assessment of financial benchmark data, assisting with the evaluation of new programs that could impact the finances of the pharmacy, and in collaboration with the Pharmacy Support Services Manager assist in the management of supply expenses. This position will manage daily financial business issues and challenges for the Pharmacy Department including the overall maintenance and accuracy of the pharmacy charge master and pharmacy charge capture, identify cost saving opportunities and support implementation of efficient business operations. The Business Manager collaborates with the Pharmacy Managers, 340B Compliance Analyst and the Pharmacy Purchasers on financial related issues.
The Pharmacy Business Manager is also responsible for the management and compliance of the 340B drug discount program as it relates to the rules and guidance set forth by HRSA Office of Pharmacy Affairs (OPA).
Manages and ensures compliance with the 340B drug discount program
Develops policy and procedures related to the 340B program
Performs both self-audits and external audits
Oversees maintenance of the split billing software
Oversees 340B drug purchasing and inventory processes
Assists with coordinating the development, implementation, and evaluation of new contract pharmacy business.
Identifies and investigates growth opportunities for the 340B program, including potential expansion efforts and possible relationship ventures
Facilitates 340B Committee Meetings
Oversees the daily financial business for the department including interdepartmental billing, charging, and invoice processing for accounts payable/receivable for the Inpatient Pharmacy, Outpatient Pharmacy and Investigational Pharmacy.
In collaboration with leadership, develop and monitor operational and capital budgets, including revenue, expenses and operating margins. Assists with preparation of executive summaries and schedules for presentation to hospital administration.
Develop and maintain business processes related to revenue and expenses. Prepare analyses, which reflect appropriate opportunities for revenue enhancement and expense control.
Maintain departmental compliance with departmental and organizational policies and procedures relating to expense reimbursements and payment processes, i.e. travel, dues, subscriptions.
Prepare cost analysis for specific programs, procedures, or activity as requested or as necessary. Assist in analysis for new pharmacy business ventures.
Review/coordinate/prepare detailed financial data reports that support department financial performance (including monthly financial responsibility summary) to assist department management. Work with Pharmacy Managers in resolving problems related to financial issues and practices as well as assist with financial contract reviews.
Serve as a Pharmacy educator and resource to department members, and other members of the hospital as related to business processes, financial systems, and pertinent policies and procedures as related to the Pharmacy department and the 340B drug discount program.
Analyze and interpret financial data and make recommendations regarding cost saving opportunities and participate in cost containment initiatives.
Works with Legal and Contracts to establish contracts and agreements for the Pharmacy Department. Maintains and annually reviews existing contracts for compliance.
Point person for the development of a uniform pharmacy charge master for NCH, Florida. Participates in the development of the NCH, Florida pharmacy system as it relates to the revenue cycle. Maintains the Pharmacy's Charge master for medications ensuring that they are updated timely and accurately with new medications and changes in medication pricing.
Works as an integral member of the Pharmacy Leadership Team.
Job Requirements
Master's Degree or higher required.
Minimum of three (3) to five (5) years experience required.
Business management experience required in similar position and/or proven track record of success with similar job functions required in this role (preferred pharmacy business related experience).
Must have working knowledge of billing, budget preparation, and fiscal management.
Must have experience with 340B Program management.
Advanced knowledge and abilities to utilize Microsoft Excel.
#LI-EP1
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .
Veterinary Business Manager - Windermere
Business partner job in Windermere, FL
Veterinary Business Manager Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations About the Role
At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams.
As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected.
This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk.
What You'll Do
Client Experience & Hospitality
* Lead from the floor, greeting clients and setting a tone of warmth and professionalism
* Proactively step into service gaps to maintain a seamless experience
* Resolve client concerns with empathy, confidence, and professionalism
Team Leadership & Culture
* Infuse a service-first mindset across your team - think "Ritz-Carlton for pet care"
* Coach team members on communication, body language, and client interactions
* Drive team engagement through daily huddles, recognition, and feedback
Hospital Operations
* Manage daily staffing and schedule alignment based on client demand
* Monitor clinic flow and make real-time adjustments to eliminate bottlenecks
* Ensure hospital opens and closes in a clean, prepared, and professional state
* Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms
Business Performance & Growth
* Own key metrics: appointment capacity, revenue, rebooking, client retention
* Oversee labor budgets, payroll, and inventory management
* Collaborate with Regional Leadership on business planning and strategic growth
What You Bring
* 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic)
* A natural leader and connector who thrives in client-facing roles
* Strong operational instincts and attention to detail
* Excellent communication and conflict resolution skills
* Comfort with data, metrics, and continuous improvement
Compensation & Benefits
* Equity Ownership (Stock Options)
* Profit-Share Potential
* Generous PTO + Paid Holidays
* Health, Dental, Vision, Disability & Life Insurance
* Employee Discounts & Petfolk Swag
Path to Business Partner
At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step.
If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center.
As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk.
Why Petfolk
We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard.
Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful.
Join us in building the future of veterinary care - one incredible experience at a time.
This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
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Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
Business Manager
Business partner job in Leesburg, FL
The parish Business Manager is an administrator in support of the Pastor's responsibilities to the parish. This minister is a steward of the physical, financial and personnel resources of the parish and provides leadership and consultation among various groups, committees, and processes in the parish. The Business Manager will be a person of faith committed to Gospel values, the responsible management of resources, and will help the parish fulfill its mission and purpose.
THIS POSITION WILL ALSO ASSIST THE PRINCIPAL OF ST PAUL SCHOOL WITH SIMILAR RESPONSIBILITIES AS LISTED BELOW.
The Diocese of Orlando four core values lay the foundation for the work performed by employee.
1.
Authenticity
: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
2.
Respect:
Affirming each person's God-given dignity and uniqueness.
3.
Courage
: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4.
Commitment
: Individually and collectively, we are steadfast to the team and its purpose.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Facilities Management Responsibilities
· Supervises any major construction, improvement or repair.
· Solicits and reviews bids and quotes and negotiates contracts in coordination with the Diocesan Office of Design and Construction.
· Establishes and monitors preventive maintenance programs for all properties.
· Coordinates security measures to protect property and personnel.
Administrative Responsibilities
· Directs the management of the parish office and parish records.
· Coordinates parish liability and property insurance, and workers compensation with diocesan general insurance program.
· Maintains good working relationships and effective communications between parish, community, various groups, and outside authorities.
· Attends all pastoral staff meetings, commission meetings, and Parish Council meetings as necessary.
· Attends all diocesan meetings, as necessary, representing the parish and the Pastor.
· Consults with and advises Pastor on business and administrative matters that affect the parish.
· Professionally communicates and interacts with staff members, management team, and diocesan officials.
· Supervises and assists committees planning parish events and fundraisers.
· Ensures the observation of the liturgical seasons by managing the changes in the seasonal church environment.
· Manages weekly communications including weekly bulletin, the MyParish App, bulletin board, and announcements.
Human Resources Responsibilities
· Facilitates enrollment of employees in Diocesan benefit plans per direction of the Diocesan Human Resources Office including insurances, annual enrollment, retirement, and 403 (B); provides on-going information and documentation to employees.
· Handles new and terminating employee questions and paperwork; coordinates the Onboarding process in the HRIS system.
· Responsible for all employment actions in the HRIS system; ensures documentation is accurate and sufficient; maintains accurate employment and pay records within the HRIS system.
· Responds to employee payroll and human resources inquiries; collaborates with Diocesan Office of Human Resources as needed.
· Oversees and implements the Diocesan background/fingerprinting requirements for the parishes.
· Supervises and directs clerical support staff; updates job descriptions for all staff as required.
· Effectively communicates responsibilities to staff and ensures they have necessary tools to succeed.
· Initiates a performance review program according to diocesan policies and procedures.
Financial Responsibilities
· Prepares, administers, and reviews budget process in collaboration with finance and other commissions, subject to review and/or approval by the Parish Council, as required.
· Acts as liaison between the parish and the diocese in financial matters.
· Develops and maintains budgets, prepares payroll, associated taxes, and reports; coordinates parish liability and property insurance, workers compensation; and ensures parish compliance with Diocese of Orlando standards.
· Maintains tight deadlines and a multitude of accounting activities including general ledger preparation, financial reporting, year-end audit preparation and the support of budget and forecast activities, and payroll and associated taxes and reporting for the church.
· Ensures an accurate and timely monthly, quarterly and year end close and that monthly and quarterly bank compliance activities are performed in a timely and accurate manner.
· Acts as staff liaison to Finance Committee(s).
· Maximizes cash management resources.
· Coordinates and review parish organizations' funds and approves purchase orders.
· Liaison for parish with the Diocesan Shared Accounting Services (DSAS).
Additional Responsibilities
· Performs additional projects as required by the Pastor.
· Complies with Federal, State, and local legal requirements by studying requirements, enforcing adherence to requirements, filing reports, and advising management on needed action.
· Protects operations by keeping information confidential.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CATHOLIC FAITH
Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.
EDUCATION and/or EXPERIENCE
Bachelor's Degree in Business Management, Accounting or related field.
Six or more years' operations experience, financial and budgetary experience and the ability to monitor revenue and expense guidelines for the parish. Experience within a Catholic environment preferred.
Three or more years of successful supervisory experience.
OTHER SKILLS and ABILITIES
Working knowledge of budgeting principles and practices (including use of spreadsheet software), general ledger and reconciliation practices.
Working knowledge of Microsoft Word and Excel. Experience with PDS, QuickBooks software, Paylocity preferred.
Thorough knowledge of accounting practices and procedures and ability to oversee day-to-day cash flow and parish finances.
Working knowledge of facilities and building systems maintenance.
Ability to work closely with all campus personnel including employees, volunteers and parishioners setting a high level of moral support for all.
Ability to plan, organize and execute an efficient plan.
A high level of organizational and interpersonal skill is required. Attention to detail and working well with others is also required. Compassion and care for those with special needs is essential.
Ability to communicate effectively with subordinates. Must effectively relate and communicate with Pastor on all matters of importance. Confidentiality is essential.
Ability to apply basic mathematical concepts such as adding, dividing, and multiplying.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
WORKING ENVIRONMENT
Work is performed mostly in an office setting. Employee may be required to work more than 40 hours including occasional evenings and weekends; performs extensive computer work.
PHYSICAL REQUIREMENTS
The ability to sit and stand for long periods of time. Must be able to reach, grasp, feel, and see up close and from afar. Must be able to use basic office computer hardware and peripherals, with or without reasonable accommodation. Must be able to communicate verbally and in written form. Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (15 pounds).
J.P. Morgan Wealth Management - Vice President, Business Development Consultant - Heathrow, FL
Business partner job in Heathrow, FL
Shape the future of wealth management by driving innovation and growth at J.P. Morgan. Be at the heart of launching strategic initiatives, empowering teams, and making a lasting impact on our clients and organization. Unlock your potential and help set new standards in financial services.
As the Business Development Support Manager within J.P. Morgan Wealth Management, you are responsible for executing strategic business initiatives and ensuring the successful rollout of new products, services, and processes across the organization. This role acts as a bridge between business development, sales, product, and operations teams, driving project delivery and supporting field adoption to achieve growth objectives.
Job Responsibilities
Execute the implementation of new business development strategies, products, and services to Financial Advisors and Field Leaders in collaboration with cross-functional teams.
Manage timelines, and deliverables for field execution.
Coordinate and lead training and support for sales and support teams to ensure effective adoption of new technology, practice management and business development supporting an Advisor's practice.
Monitor progress, identify risks, and resolve issues that arise during implementation.
Collect and analyze feedback from field teams and clients to inform continuous improvement.
Foster strong relationships with internal stakeholders and external partners to facilitate successful implementation.
Bachelor's degree in Business, Finance, or related field
7 + years of experience in business development, project management, sales management or implementation roles within financial services.
Proven track record of managing complex projects and cross-functional teams.
Strong organizational, analytical, and problem-solving skills.
Excellent communication, presentation and stakeholder management abilities.
Knowledge of financial products, services, and regulatory requirements.
Experience in coaching Advisors or a sales team
Travel required 50% of the time
Required qualifications, skills, and capabilities
Bachelor's degree in Business, Finance, or related field
7 + years of experience in business development, project management, sales management or implementation roles within financial services.
Proven track record of managing complex projects and cross-functional teams.
Strong organizational, analytical, and problem-solving skills.
Excellent communication, presentation and stakeholder management abilities.
Knowledge of financial products, services, and regulatory requirements.
Experience in coaching Advisors or a sales team
Travel required 50% of the time
Required Licensing
A valid and active Series 7 license is required or may be obtained within a 60-day condition of employment
If you were registered after October 1, 2018, you must also have a valid and active Securities Industry Essential (SIE) exam
A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 60 days of starting in the role as a condition of employment
Skills
Executive presentation and communication skills
Change management
Cross-functional collaboration
Data analysis and reporting
Training and facilitation
INVESTMENT AND INSURANCE PRODUCTS ARE:
NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
Auto-ApplyFranchise Business Consultant
Business partner job in Orlando, FL
Job DescriptionBenefits:
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
The Franchise Business Consultant (FBC) is responsible for providing leadership and guidance to franchisees and their operators to achieve Company and operational goals. The FBC supports Jeremiahs Italian franchise-owned locations while providing a positive impact in sales, profits, operating systems and Company culture. The FBC will oversee multiple locations in various territories to ensure brand consistency, compliance with policies as well as stable and successful store operations. This position is the primary liaison to our Jeremiahs Italian Ice Support Center.
This is a full-time position requiring flexibility in hours, including early mornings, evenings, weekends, and holidays, and involves frequent travel (approximately 85% of the time, which may include overnight trips).
Essential Functions
Provide leadership and direction to cultivate the Franchisees.
Work with and create relationships with all Franchisees, Area Representatives and Operations teams for franchise locations.
Provide leadership and direction to ensure the Jeremiahs Frogma / Culture is alive and thriving at all franchise locations and employees work in an environment of respect, caring, fairness and teamwork.
Respond to franchisee needs in a professional, prompt manner, offering solutions as required including guests service compliments and complaints.
Partner with the Jeremiahs Italian Ice Management Team to establish and execute effective strategies to heighten company performance (integrating Marketing, Operations, Training, Research & Development, and Supply Chain).
Collect feedback from the franchise field to improve various training materials, policies, and franchising documentation.
Visit field locations regularly to ensure all aspects of the business meet established performance and profitability goals.
Complete and review store assessment reports as required.
Ensure that product quality, store facilities premises and 5-star service standards are met.
Develop and implement franchise reporting tools to measure and provide counsel on improving operational performance and profitability to achieve established goals.
Ensure franchisees are using only JIIFG approved products.
Ensure all franchise operations consistently meet quality assurance metrics (inspection reports, shop reports, etc.).
Ensure that all franchisees are utilizing the LSM marketing plans to build partnerships within the community.
Manage business in a manner consistent with Jeremiahs culture while building sales, guest counts, market share and optimizing profits.
Collaborate with Training and Development teams to support successful New Store Openings.
Positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, maintenance, and all other Company goals/standards.
Track and review data and analytics to guide Franchisee actions toward their goals and plans. Interpret data to provide recommendations on priorities for Franchisee to address. Follow up and check progress.
Collaborate with Development Team to facilitate the successful transfer of Franchise Locations.
Establish and implement effective business plans with franchise owners.
Provide impactful advice to guide franchisees towards financial success.
Review store level financials and provide insight and feedback to franchisee as well as strategies for sales and culture building.
Maintain updates for distribution, procurement and supply chain management for the territories managed.
Oversee pre-opening store operations according to established standards and within pre-opening budget, ensuring team is trained and ready for opening day.
Qualifications
Education & Experience:
10+ progressive years of experience leading and managing multiple units.
10+ progressive years of experience leading full-service or quick-service pre-opening operations.
Bachelors degree or equivalent leading full-service or quick-service restaurant multi-unit operations experience or an equivalent combination of education and experience.
Brand Development experience in new markets highly desired.
Knowledge, Skills & Abilities:
Strong leadership and team development skills, with the ability to inspire and motivate franchisees and staff.
Excellent verbal and written communication skills, including active listening and the ability to present information to individuals or groups.
Deep understanding of multi-unit operations, including quick-service and full-service restaurant management.
Financial acumen, including budgeting, P&L analysis, cost management, and ability to interpret financial data to drive business decisions.
Operational expertise in food service standards, quality assurance, health and safety compliance, and performance metrics.
Ability to develop and execute strategic business plans, improve operational performance, and drive sales and profitability.
Proficient in Microsoft Office, Excel, POS systems, and franchise management software (Franconnect, LEAP, etc.).
Strong relationship-building skills with franchisees, internal teams, and external partners.
Excellent organizational, time management, and project management abilities, with attention to detail and follow-through.
Problem-solving and decision-making capabilities, with the ability to provide actionable guidance to franchisees.
Knowledge of marketing, community engagement, and local store marketing strategies.
Ability to travel extensively, adapt to changing schedules, and work in a variety of environments.
Physical Demands
Ability to stand, walk, kneel, bend, and move throughout office and store locations for extended periods.
Ability to sit or stand for long periods of time while performing work duties.
Ability to perform repetitive movements of the arms, hands, and wrists.
Manual dexterity and hand-eye coordination; ability to work with hands above shoulder level.
Ability to occasionally lift, push, pull, balance, or carry objects up to 50 pounds.
Ability to turn or twist body parts in circular motions as needed.
Tolerance for exposure to varying temperatures, chemicals, and noisy environments.
Ability to verbally communicate and perceive sound for effective interaction.
Capacity to travel extensively by car, plane, or other transportation for long periods, including overnight trips.