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Become A Business Process Analyst

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Working As A Business Process Analyst

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $66,000

    Average Salary

What Does A Business Process Analyst Do At Oracle

* Collaboration with key stakeholders involved in our end to end transactional flow to various stakeholders in the end to end transaction process to resolve complex issues impacting our customers
* Responsible for ensuring that issues are resolved in a timely manner in accordance with established service level agreements (SLAs)
* Perform root cause analysis to identify the drivers for various issues
* Translate root cause drivers into proposals to drive improvements or changes to systems, processes, and people/knowledge that have been prioritized based on impact to the customer and Oracle
* Coordinate with Global Process Owners, functional experts, stakeholders, and development teams to ensure the delivery of solutions to eliminate future occurrence of issues
* Track and report on enhancement requests and development efforts to provide visibility to senior management on timeline for expected changes/improvements
* Capture quality data to communicate the need for improvements or enhancements to processes or systems
* Support efforts to track metrics and key performance indicators
* Drive improvements to knowledge through documentation efforts and training of front-line resources within the Collections and Accounts Receivable organizations

What Does A Business Process Analyst Do At Assurant

* This position is responsible for recommending and implementing process improvements related to the Fraud Ecosystem and any of the supporting tools and processes.
* Analyze existing pro­cesses or workflows using probability and statistics to optimize adaptive or corrective changes.
* Display basic knowledge of fundamental project process re-engineering approaches and techniques using probability and statistics.
* Document existing and new business workflows with applicable metrics and measures.
* Identify defective or ineffective work processes/flows within related work areas and make appropriate recommendations for improvement, efficiency gains, or optimization.
* Research, report and liaison with appropriate areas to ensure applicable fixes are implemented.
* Recommend temporary solutions or workarounds, and implement needed controls through the implementation of the long-term solution.
* Drive needed process changes to support new implementations (vendor, product, client, etc.)
* Maintain documentation and change request process for system variable data configurations related to Fraud rules, systems and processes.
* Maintain documentation and change request process for data source configurations (ex.
* ID Scan and Payment fraud module)
* Submit work request for configuration changes.
* Troubleshoot system issues and/or problems with limited direction.
* Assist in process design solutions for approved projects and change requests of moderate complexity and risk.
* Assist in early stages of requirements analysis and development activities

What Does A Business Process Analyst Do At Quintilesims

* Evaluates data by searching for trends and understanding the financial terms of the contracts.
* Analyze contracts and other documents, perform quality assurance checks on data, and communicate effectively both orally and in writing with a customer.
* Run and review spreadsheets and graphs using QuintilesIMS developed software.
* Calculate rebate invoices using QuintilesIMS developed software.
* Perform reconciliation on rebate totals as needed.
* Prepare written reports for manufacturer based on analysis.
* Track job completion and manage deadlines.
* Provides support to team members and performance review input as requested by management.
* Assists with client implementation and training projects

What Does A Business Process Analyst Do At Atmos Energy

* Participates in the identification, definition, and documentation of key processes and business requirements.
* Works with IT departments to translate business requirements into technical specifications.
* Tests changes to enterprise applications. (50%)
* Measures performance against process requirements.
* Collects data to conduct root cause analyses.
* Aligns improvement to performance shortfalls. (25%)
* Assists with the development of user instruction, training procedures and other support information related to enterprise improvement initiatives. (10%)
* Develops and displays an understanding of components of the enterprise's business systems and industry requirements. (5%)
* Provides input to communicate team progress on initiatives. (5

What Does A Business Process Analyst Do At PDS Tech Inc.

* Collects and interrogates aircraft, project, and part status data from a variety of sources
* Provides metrics and reports in support of the program management team on one-time and recurring needs.
* Develops ad-hoc reporting solutions in MS Excel, MS Access, Business Intelligence (SAP), and MS SharePoint.
* Develops methods to automate and integrate reporting templates to improve consistency while reducing the time to execute on a daily, weekly, or monthly basis.
* Defines requirements, validate, and support implementation of related IT projects for the project office.
* Interacts with several organizations such as Supply Chain, IT, Operations, and Engineering to fully understand and access data.
* Education, Work Experience, Certification and/or Licensure:
* Bachelor’s Degree (BA/BS) from four-year college or university required.
* Experience in developing and maintaining business systems data in a manufacturing environment

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How To Become A Business Process Analyst

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.


A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 


As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Business Process Analyst jobs

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Business Process Analyst Career Paths

Business Process Analyst
Program Manager Senior Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Analyst Data Analyst Marketing Analyst
Customer Relationship Management Manager
8 Yearsyrs
Senior Business Process Analyst Project Manager Senior Manager
Director Of Enterprise Architecture
14 Yearsyrs
Senior Consultant Senior Manager
Director Of Information
10 Yearsyrs
Business Consultant Senior Consultant Director Of Information
Director, Applications
13 Yearsyrs
Senior Consultant Information Technology Manager
Information Technology Director
10 Yearsyrs
Business Analyst/Project Manager Information Technology Project Manager
Manager, Project Management Office
12 Yearsyrs
Project Manager Construction Manager
Operations Manager
7 Yearsyrs
Senior Business Analyst Business Analyst/Project Manager Project Manager
Program Manager
8 Yearsyrs
Information Technology Project Manager Director Of Information
Senior Director Of Information & Technology
13 Yearsyrs
Business Analyst/Project Manager Program Manager Human Resources Generalist
Senior Human Resources Consultant
9 Yearsyrs
Information Technology Project Manager Program Director Recruiter
Senior Human Resources Generalist
7 Yearsyrs
Program Manager General Manager Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Project Manager Program Manager
Senior Manager
10 Yearsyrs
Technical Business Analyst Senior Systems Analyst Information Systems Manager
Senior Manager-Systems
12 Yearsyrs
Senior Business Analyst Project Manager
Senior Project Manager
12 Yearsyrs
Business Consultant Business Manager Service Manager
Service Operations Manager
8 Yearsyrs
Senior Project Manager Program Director Human Resources Manager
Talent Acquisition Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager Senior Manager
Vice President Of Information Technology
12 Yearsyrs
Analyst Finance Analyst Assistant Vice President
Vice President Operation Manager
9 Yearsyrs
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Business Process Analyst Demographics


  • Female

  • Male

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Mandarin

  • Italian

  • Portuguese

  • German

  • Chinese

  • Japanese

  • Hindi

  • Arabic

  • Vietnamese

  • Cantonese

  • Russian

  • Carrier

  • Bengali

  • Polish

  • Bulgarian

  • Tagalog

  • Malay

  • Korean

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Business Process Analyst

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Business Process Analyst Education

Business Process Analyst

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Real Business Process Analyst Salaries

Job Title Company Location Start Date Salary
Principal Business Process Analyst The Bank of New York Mellon Jersey City, NJ Jul 06, 2015 $175,000
Business Process Analyst 5 EBAY Inc. San Jose, CA Jun 24, 2016 $150,798
Business Process Analyst Oracle America, Inc. Belmont, CA Oct 01, 2015 $141,819 -
Business Process Analyst 4 Stubhub, Inc. San Francisco, CA Oct 24, 2016 $140,000
Business Process Analyst Oracle America, Inc. New York, NY Dec 14, 2016 $134,950 -
Business Process Analyst 3 EBAY Inc. San Jose, CA Aug 17, 2016 $133,250
Lead IT Business Process Analyst Ecolab USA Inc. Naperville, IL Sep 08, 2015 $130,000
Business Process Analyst EBAY Inc. San Jose, CA Jun 08, 2015 $130,000
Business Process Analyst 5 Radial, Inc. King of Prussia, PA Aug 15, 2016 $130,000
Business Process Analyst Philips Electronics North America Corporation Andover, MA Jan 09, 2016 $130,000
RTR Business Process Analyst A.O. Smith Corporation Ashland City, TN Jan 08, 2016 $130,000
Business Process Analyst EBAY Inc. San Jose, CA Feb 02, 2016 $125,657 -
Business Process Analyst Mindboard, Inc. Sterling, VA Jun 29, 2016 $123,718
Business Process Analyst Mindboard, Inc. Sterling, VA Aug 26, 2016 $123,718
Associate, Business Process Senior Analyst Jpmorgan Chase and Co. Wilmington, DE Jul 29, 2016 $96,900
Business Process Analyst-PLM Meritor, Inc. Troy, MI Jan 07, 2016 $96,637
Business Process Analyst-Bioag Monsanto Company Saint Louis, MO Nov 21, 2016 $96,000
Business Process Analyst 3 EBAY Enterprise, Inc. King of Prussia, PA Jun 04, 2016 $95,000
Business Process Senior Analyst Jpmorgan Chase & Co. Wilmington, DE Aug 19, 2015 $95,000
Business Process Analyst 3 EBAY Inc. Austin, TX Apr 10, 2015 $94,952
Business Process Analyst Dole Packaged Foods, LLC Westlake Village, CA Dec 09, 2016 $94,349 -
Business Process Analyst ITC Infotech (USA), Inc. Houston, TX Aug 22, 2016 $94,300
Business Process Analyst ZS Associates, Inc. Evanston, IL Apr 18, 2016 $77,500
Business Systems/Process Analyst Emage Software Services LLC Monmouth Junction, NJ Feb 22, 2016 $77,250
Business Systems/Process Analyst Emage Software Services LLC Monmouth Junction, NJ May 01, 2016 $77,250
Business Systems/Process Analyst Emage Software Services LLC Monmouth Junction, NJ Feb 19, 2016 $77,250
Business Process Analyst ZS Associates, Inc. San Mateo, CA Dec 31, 2015 $76,107 -
Business Process Analyst Philips Medical Systems (Cleveland), Inc. Highland Heights, OH Apr 06, 2015 $76,000
Business Process Analyst Radical Software Solutions Inc. San Francisco, CA Sep 15, 2016 $76,000
IT Business Process Analyst KBR, Inc. Houston, TX Aug 18, 2016 $76,000

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Top Skills for A Business Process Analyst


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Top Business Process Analyst Skills

  1. Procedures
  2. Business Requirements
  3. Process Improvement
You can check out examples of real life uses of top skills on resumes here:
  • Developed requirements management standard operating procedures.
  • Provided an interface between business groups and Information Technology to identify detailed business requirements.
  • Reviewed and analyzed the business environment and identified process improvements.
  • Implemented policy and procedures of enterprise organizations to ensure compliance.
  • Reviewed and analyzed the initial reviewer's response to exceptions presented by Promontory Financial Group for accuracy.

Top Business Process Analyst Employers

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