Business process analyst jobs near me - 1,728 jobs

The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel to NiSource business unit or Service Provider locations, as needed NiSource business operations knowledge 2+ year s experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics

Russell Tobin's client is hiring a Product Analyst - Digital Content in Columbus, OH Employment Type: Contract Pay rate: $35-$38/hr Description: The Product Analyst is responsible for supporting the end-to-end delivery of complex digital products within a content-focused environment. This role partners closely with Product Owners, SMEs, development teams, and creative/merchandising stakeholders to ensure a best-in-class customer experience across digital channels. The ideal candidate brings strong Agile experience, digital or ecommerce knowledge, and the ability to work in a fast-paced, cross-functional environment. Responsibilities: Support product lifecycle activities from concept through delivery. Partner with Product Owner to define and refine product features that align to business goals. Gather requirements; write user stories and acceptance criteria. Maintain awareness of industry trends to guide product roadmap decisions. Identify product dependencies and impacts across digital platforms. Act as Product Owner proxy as needed. Coordinate and execute UAT with a focus on customer experience. Train internal users on new features and functionality. Manage and optimize 3rd-party solutions and tools. Execute A/B tests and analyze results. Prepare data for lower development environments. Serve as point of contact for developers during requirement clarifications. Analyze support issues to identify trends and improvement opportunities. Participate in on-call rotations and defect triage to ensure platform stability. Requirements: Strong experience writing Agile user stories & acceptance criteria. Ecommerce or digital product experience (retail preferred). Ability to thrive in a fast-paced environment. Excellent communication and cross-functional partnering skills. Solid understanding of Agile frameworks and terminology. Nice to have: Agile product team environments Working with creative, marketing, merchandising, or operational stakeholders CMS, PIM, or other digital content tools (power user level a plus) Digital merchandising, content setup, or creative production workflows Change management or workflow-focused roles Strong curiosity and problem-solving mindset Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

About this opportunity: The Senior Business Analyst (SR BA) Lead will support an Automation and Innovation team and play a pivotal role in driving automation and innovation initiatives for an enterprise client. This position involves partnering with cross-functional teams to identify process improvement opportunities, design and implement automation solutions, and ensure alignment with strategic business goals. The SR BA Lead will gather and analyze business and technical requirements, develop detailed documentation, and lead projects of varying complexity. This role requires a blend of technical proficiency, strong analytical skills, exceptional communication, and leadership to effectively bridge the gap between business needs and technology. The ideal candidate is intellectually curious, passionate about innovation, knowledgeable in automation technologies, and skilled at driving results while inspiring change. Successful Analyst will: Gather, analyze, and document business and technical requirements. Collaborate with cross-functional teams to design, test, and implement automation solutions. Develop detailed and complex technical documentation, including functional requirements, use cases, and process flows. Conduct workshops and meetings to gather requirements and provide project updates. Identify opportunities for process improvement and innovation. Lead small to mid-size projects and support larger, complex initiatives. Ensure automation initiatives align with business objectives. Essential Job Skills/Experience: Minimum of 5 years of experience as a Business Analyst, with at least 2 years in a senior role Experience with automation and innovation projects highly desirable Strong understanding of automation technologies, such as RPA (Robotic Process Automation) and AI (Artificial Intelligence). Excellent communication and interpersonal skills Experience with data analysis and visualization tools (e.g., Excel, SQL, Power BI Strong problem-solving and analytical abilities Demonstrated experience driving projects to completion and serving as key support to leadership Tools Experience: Familiarity with UiPath, SQL, Advanced Excel, Agile, Scrum, Jira, Confluence, Power BI, SharePoint

Business Analyst - Banking (W2, $20-30 / hr) Job Type: Contract - W2 Rate: $ 20-30/hr 🧩 About the Role We're seeking a motivated Business Analyst with a background in banking to join our dynamic team. In this role, you'll collaborate with business stakeholders, analyze financial processes, and help drive data-informed decisions for business initiatives. 🔎 Responsibilities Conduct comprehensive analysis of banking operations, customer workflows, and business processes Gather, document, and validate business requirements Develop and present clear data-driven insights, reports, and dashboards Support project planning, process mapping, and stakeholder communication Assist in implementing system enhancements and enabling efficient solutions Collaborate effectively with cross-functional teams and business users ✅ Required Skills & Qualifications Freshers or 1 year of experience as a Business Analyst in banking or financial services Strong communication skills-both written and verbal Proficient in basic to intermediate Microsoft Excel (formulas, pivot tables, VLOOKUP) Comfortable eliciting and documenting requirements Detail-oriented mindset with strong analytical problem-solving aptitude Experience with business process mapping and data analysis preferred 💼 Employment Details Employment Type: W2 contractor (no 1099 or agency corp‐to‐corp) Pay Rate: $20-30 per hour Location: Open to fully remote or onsite in select U.S. offices Contract Duration: TBD (with potential for extension or conversion) Schedule: Standard full-time hours (40 hrs/week); flexibility may be required based on project needs

· Grant Thornton is a major Audit, Tax, and Advisory Services company offering a broad range of services in strategy and consulting, operations, technology and more across various industries. Location: 100% Remote - collaborating with teams based in both the United States and Ireland. Due to the Ireland component, schedule flexibility is essential to accommodate cross-time zone coordination. This position may be offered to a candidate authorized to work in the US for his/her/their stated employer, without any restrictions which would prevent the candidate from working on the proposed assignment for the duration of the assignment period. No OT: Only seeking candidates on a straight hourly rate, no overtime rates will be approved! Duration: Contract - 12 months Responsibilities: · Serve as a technical resource for strategic oversight, planning, and development of data models and database structures to support global needs. · Translate logical designs into physical databases and define data flows through successive stages. · Plan, design, and document logical and physical enterprise relational data models. Facilitate and participate in design meetings and review sessions with development, architecture, data integration, BI teams, and power users. · Implement physical data models on platforms such as Snowflake. · Gather data requirements by working with end users. · Analyze complex data sources and develop source-to-target mapping documents, including business transformation rules. · Perform data quality analysis and profiling to ensure integrity and accuracy. · Support QA and end users during testing phases, including QA and User Acceptance Testing. · Provide daily production support and ongoing maintenance for the enterprise data warehouse. · Identify problematic data areas, research root causes, and determine corrective actions. · Support data governance by developing processes and queries to monitor and ensure data quality. · Gather, clean, and preprocess data from various sources, ensuring integrity and quality. · Identify KPIs and develop metrics to track and measure business performance. · Monitor data quality, identify issues, and propose cleansing or enhancement solutions. · Stay updated with industry trends and best practices in data analysis, modeling, and reporting. · Demonstrate strong individual contribution and teamwork, with excellent communication skills. · Adapt quickly to change with a flexible, cooperative work style and ability to reprioritize as needed. Qualifications: · Bachelor of Science (BS) in computer science or information systems (or equivalent work experience). · 7-10+ years of overall IT experience in software development or data-related roles, with evidence of increasing responsibility. · 5-7 years of significant data analysis experience, including 2-4 years building complex data models. · 2+ years of data profiling experience. · 3-5 years of strong Snowflake experience; ability to construct complex SQL queries. · Proven experience with programming languages such as SQL and Python for data manipulation and analysis. · Experience with data analysis and visualization tools such as SAP BO, Power BI and Excel. · Extensive knowledge of advanced concepts, practices, and procedures in analytic database environments. · Proficiency with best practices in data modelling, data analysis, and data warehousing concepts. · Ability to understand requirements and create complex relational data models. · Ability to create data flow and process flow diagrams. · Knowledge of BI methodologies, Data Marts, Data Warehousing, OLAP tools and techniques (a plus). · Experience in professional services, accounting industry, or client service/consultative technology roles (a plus). · Strong analytical and problem-solving skills to interpret complex data sources and generate meaningful insights. · Ability to effectively diagnose, isolate, and resolve complex problems pertaining to data infrastructure. · Good business knowledge and confident decision-making skills. · Excellent written and oral communication skills, including business writing. · Ability to communicate strategies around data modelling and architecture to cross-functional teams and business executives. · Attention to detail and ability to maintain data accuracy and integrity. · Ability to work with large datasets through data cleaning, preprocessing, and transformation techniques. · Team oriented, flexible, and able to work in an ambiguous and/or changing work environment. · Stay updated with industry trends and best practices in data analysis, modeling, and reporting. Interview Process: · 30 minute technical interview with Manager · 30 minute behavioral interview with Director

As a Managed Services Analyst you will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth. You will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth. Responsibilities Product Documentation: Gather and synthesize detailed technical information from Engineering, Cloud, and Network Operations to write and maintain comprehensive documentation, including product datasheets, solution guides, FAQs, process guides, and internal knowledge bases. Sales Enablement Materials: Develop and refresh content to train and enable the sales team, partnering with relevant stakeholders for presentations, collateral, and internal product education. Product Catalog Management: Maintain the cloud and managed services product catalog with up-to-date features, specifications, and positioning to support sales and business initiatives. Pricing Support: Collaborate with Finance and Product Management to develop, review, and update product pricing, ensuring competitive, transparent, and accurate offerings. Process Improvement: Assess and refine documentation, operational, and go-to-market processes for efficiency and consistency across the organization. Competitive Intelligence: Monitor and analyze competitive products and pricing, providing actionable insights for product positioning and strategy. Cross-functional Collaboration: Serve as a connector between technical, product, finance, and sales teams to ensure knowledge sharing and coordinated execution. Support Strategic Initiatives: Contribute to new product launches and key projects through strong documentation and operational support. Qualifications Bachelor's degree in Business, Information Technology, Computer Science, or related field, or equivalent experience working with cloud/managed IT services. 3-5 years in a business operations, product management, technical marketing, or related function within cloud, IaaS, or data center environments. Deep understanding of cloud computing (IaaS, virtualization, storage, networking, managed services). Proven expertise in authoring technical documentation for audiences at all levels. Experience developing training content and sales enablement materials. Comfortable working with Finance and Product to support pricing activities. Strong analytical and critical thinking skills with attention to detail and accuracy in data analysis and financial modeling. Experience with CRM systems (Salesforce preferred), ERP systems, CPQ (Configure, Price, Quote) platforms, and deal desk operations including quote review and approval processes. Skilled at process improvement and operational best practices. Excellent collaboration and project management skills; experience working cross-functionally with technical and business stakeholders. Strong written and verbal communication abilities. Advanced proficiency with Microsoft Office Suite, Google Workspace, and documentation/collaboration tools (e.g., Confluence, SharePoint). Customer-oriented mindset and high attention to detail. Legal authorization to work in the U.S. is required. Benefits · Health, Vision, and Dental Insurance Packages · Short-Term and Long-Term Disability Insurance · Life Insurance · 401k with company match · 3 weeks' Paid Time Off and Paid Holiday

Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly. The Role We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup. This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide. Responsibilities Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health. Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities. Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements. Contribute to building repeatable sales processes that support scale and faster deal velocity. Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models Demonstrated success in early-stage startup environments; comfortable with ambiguity Exceptional communication skills and ability to quickly build trust with executive-level stakeholders Analytical problem-solver who can translate prospect needs into actionable insights for internal teams Highly collaborative, eager to partner across the organization to drive impact What we're not looking for: Traditional transactional sales backgrounds without healthcare exposure Candidates without experience in early-stage or high-growth environments Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth Help shape and scale a critical revenue-driving function at a fast-growing startup. Join a world-class team backed by leading investors. Competitive salary, benefits, and equity package. Location Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote. We are open to fully remote for select candidates. Compensation Base and variable compensation $110,000 - $150,000 + variable compensation DOE + equity opportunity

We are seeking a Process Documentation Consultant to lead a short-term engagement focused on designing, standardizing, and delivering comprehensive documentation for a national, multi-site project. This initiative spans procurement, staging, delivery, installation, commissioning, and ongoing maintenance of integrated communication and security systems. The ideal candidate will ensure all documentation is accurate, consistent, and optimized for operational efficiency. This is a contract and remote opportunity. The candidate will need to be willing to occasionally come on- site to job in Atlanta, GA. Responsibilities: Conduct structured interviews with engineers and SMEs. Validate technical accuracy prior to publishing. Create clear, concise, and technically accurate process documentation. Maintain version control aligned with release cycles. Track documentation gaps and manage backlog items. Ensure consistent terminology across all guides and manuals. Participate in Agile/Scrum rituals (standups, sprint planning, demos). Communicate documentation needs and progress proactively to stakeholders. Develop architecture diagrams, workflows, troubleshooting guides, QA checklists, and assembly instructions. Document packaging specifications, labeling procedures, and material requirements. Incorporate examples, diagrams, and visuals for clarity. Qualifications: Proven track record in process documentation for complex, multi-site projects. Familiarity with integrated communication and security systems preferred. Background in Lean Process Improvement or Six Sigma (Green Belt or higher preferred). Experience working in Agile environments. Proficiency in diagramming tools (Visio, Lucidchart) and documentation platforms. Strong command of MS Office Suite and collaboration tools. Organized, detail orientated, and able to deliver under tight deadlines. Compensation: $75-$100 hr FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Client Servicing Subject Matter Expert - Investment Accounting & Regulatory Reporting are domain experts in a specific area or topic, operating as a liaison between our clients and internal teams. They develop and apply expertise on the Clearwater systems and processes to evaluate requirements and configure solutions to meet a wide range of investment accounting and reporting needs for Clearwater's largest clients. Regarded as trusted experts in their area, they have the confidence to make decisions and contribute to client success, whilst being able to provide instruction to team members regarding their area of expertise. Role Requirements: * Experience in Investment Accounting: Proven track record of managing investment accounting processes including valuation, reconciliation, and reporting. * Process Optimization: Demonstrated ability to identify and implement process improvements that enhance efficiency and accuracy within investment accounting workflows. * Project Work: Experience successfully leading or participating in projects related to investment accounting, including system implementations, upgrades, and process documentation. Desired Skills: * Multi-Basis Accounting: Proficiency in multi-basis accounting principles, including but not limited to GAAP, IFRS, and local regulatory requirements. * Financial Statement Expertise: Strong understanding of financial statements, including balance sheets, income statements, and cash flow statements, with the ability to interpret and analyze results effectively. * Analytical Skills: Excellent analytical and problem-solving skills to assess complex financial data and identify areas for improvement. * Communication Skills: Strong verbal and written communication skills, with the ability to convey complex accounting concepts to both technical and non-technical stakeholders. * Attention to Detail: High level of accuracy and attention to detail in financial reporting and compliance documentation. * Team Collaboration: Proven ability to work collaboratively in cross-functional teams and provide expert guidance to colleagues on investment accounting matters. * Technology Proficiency: Familiarity with accounting software and financial management systems, as well as advanced skills in Excel and data analysis tools. * Regulatory Knowledge: Understanding of relevant regulatory frameworks and compliance requirements impacting investment accounting practices. (BMA, NAIC, FASB, IFRS) Education and Experience: * Bachelor's degree or above in Accounting or Finance-related field, or experience in relevant area of specialization. * 7+ years' relevant experience. What we offer * Business casual atmosphere * Team focused culture that promotes innovation and ownership * Access cutting edge investment reporting technology and expertise * RSUs as well as employee stock purchase plan and 401k with match * PTO and volunteer time off to give back to the community * Defined and undefined career pathways allowing you to grow your own way * Work from anywhere 3 weeks out of the year * Work from home Fridays * Maternity and paternity leave New York Salary: $102,000 - $144,000 Base + Bonus + RSUs Salary Range $102,000.00 - $144,000.00 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

We're building tools to help homeowners better understand, manage, and resolve electrical (and other) issues around the house. We're looking for an experienced residential electrician to join our team as a subject matter expert - someone who's worked in the field, knows what real-world issues look like, and can communicate clearly. This is a remote role built around your experience and communication skills - not a field job. You'll help us: • Break down common residential electrical issues • Clarify what's urgent vs. what can wait • Estimate realistic costs (materials, labor, permitting) • Advise on timeframes and typical repair options • Contribute to report templates and educational content • Interact directly with homeowners via Zoom • Record short explainer clips or avatar content You'll be using your knowledge without having to drive house to house, crawl through attics, or clean up after dusty service panels. You'd be a great fit if: • You have 3+ years of residential electrician experience • You're a licensed electrician (or close - license not required if you can demonstrate the expertise) • You've handled a wide range of home issues: panel upgrades, old wiring, lighting, circuits, etc. • You've spoken with homeowners and can communicate clearly • You can explain technical issues in a way regular people can understand • You understand repair timelines and cost ranges - parts, labor, permits, etc. • You're comfortable on Zoom and can handle video calls and recordings smoothly Why this is different: • You're not spending the day in traffic • You're not working in hot, cramped spaces • You're helping people - and helping the team - with the knowledge you've built up over years of doing the real work Bonus points for: • Experience reviewing or writing up inspection-style reports • Comfort giving a clear opinion on whether something's severe, fixable, or fine as-is • Interest in shaping tools that make homeownership easier for others Location: Remote (U.S. preferred) Schedule: Flexible If this sounds like a good fit, send a quick note about your background and why you're interested.

IKM TeckChek provides web-based assessments that optimize the way companies hire, train and certify their workforces. IKM is established in multiple locations around the globe and our assessments are available in several languages. We are among the first SaaS companies, offering our services on the Internet since 2000. Knowledge is power, and IKM provides knowledge for hiring decisions. Job Description Are you an expert in your field? Are you looking for additional work or a new way to channel your career experience? Then help IKM to develop IT skills assessment tests! We are seeking a Reviewer to validate assessment questions in Drupal 9. This is a contract-based project performed wherever you choose. The work is done using an online tool that is accessed from our website. Qualifications We are seeking a Subject Matter Expert with a few years of experience. Must have excellent grammar, spelling and vocabulary skills. Additional Information Please note that this work is to review a single IT skills assessment test. That is, to review a pool of multiple-choice questions. It is NOT to perform software testing or development on our company systems. If you enjoy this work, there may be opportunities to do this again in another subject area. All of your information will be kept confidential according to EEO guidelines. While there is an address associated with this ad, this is a 100% remote position.

About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways. Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech. Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers. This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones. The Role We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions. In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making. If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you! Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role. Responsibilities - Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases About You We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech. You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!) What to Expect - Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team *Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred. Application Process To apply, please include: - Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!) We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts. Diversity, Equity & Inclusion Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success. 🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵 PDF preferred For more info visit splashmusic.com

Are you a seasoned maintenance leader with a passion for operational excellence in food manufacturing? Do you thrive on solving complex production challenges and sharing your expertise to help others grow? As a Food Production Maintenance Subject Matter Expert (SME) at WorkForge, you will play a key role in shaping industry-leading eLearning experiences that teach the art and science of maintaining high-performing food production facilities. In this role, you'll use your deep experience in food production maintenance to inform, review, and refine maintenance-related training content. You'll collaborate with instructional designers to develop practical, real-world learning materials that empower maintenance teams, engineers, and production leaders to ensure safety, reliability, and efficiency at every stage of food production. Why You'll Love Working Here Make a Lasting Impact: Your expertise will directly shape the future of maintenance training for food manufacturing professionals. Diverse Collaboration: Partner with learning designers, engineers, and industry leaders to create high-quality, relevant learning experiences. Professional Influence: Contribute to eLearning content that helps thousands of maintenance and operations professionals elevate their skills. Flexible Engagement: Work remotely with the freedom to balance professional input and personal schedule. Continuous Innovation: Help guide the modernization of maintenance practices through digital learning and upskilling initiatives. Key Responsibilities1. Content Development & Technical Review Collaborate with instructional designers to review, update, and develop eLearning modules focused on food production maintenance. Ensure technical accuracy, practicality, and alignment with current maintenance best practices, safety protocols, and compliance standards. Provide guidance on preventive maintenance strategies, root cause analysis, and reliability-centered maintenance approaches. Review and validate content to ensure it reflects real-world applications. 2. Subject Matter Expertise & Advisory Serve as a primary technical advisor for all food production maintenance-related content. Identify critical skill areas for maintenance teams and suggest topics or learning paths to support workforce development. Advise on aligning maintenance content with major certification or compliance frameworks within food manufacturing. Offer feedback on practical workflows, documentation standards, and equipment management procedures. 3. Industry Insights & Collaboration Share insights on evolving technologies, maintenance automation, and equipment innovations shaping the food production industry. Participate in collaborative sessions with designers, marketing teams, and stakeholders to ensure technical integrity and educational relevance. Contribute to marketing initiatives when needed - such as writing short technical articles or joining webinars that highlight maintenance excellence. Required Skills & Experience 10+ years of experience in maintenance management or engineering leadership within food production environments. Broad, hands-on experience across multiple machines, pumps, cooling, belt drives, fillers, packaging systems, and chain drives. Deep understanding of preventive maintenance systems, reliability engineering, and safety compliance within regulated environments. Proven ability to analyze systems, identify improvement opportunities, and optimize production uptime. Excellent communication and collaboration skills - capable of translating technical expertise into clear, learner-friendly content. Preferred Qualifications Experience developing or contributing to training, technical documentation, or workforce development programs. Certifications or advanced knowledge in maintenance management, CMMS systems, reliability, or lean manufacturing. Familiarity with eLearning processes, instructional design collaboration, or digital learning development. Strong understanding of equipment performance metrics. Other Details Engagement Type: Contract / Part-Time Time Commitment: 2-4 hours per week (occasionally up to 8 hours; some weeks may have 0 hours depending on project flow) Location: Remote Compensation: Commensurate with experience

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Our partners have an ongoing need for Subject Matter Experts in the disciplines below. Apply today to be considered as projects become available. This post represents multiple ongoing projects/opportunities. You will be contacted after submitting interest to the role with the next steps, provided minimum qualifications are met. At OWL Learning (part of MPS Limited), we are looking for educational curriculum and content developers, instructional designers, media developers, editorial professionals, subject matter experts and instructional technologists who can help us create exceptional learning experiences for our clients. ONGOING PROJECTS Including but not limited to: ANATOMY & PHYSIOLOGY ANTHROPOLOGY ARTS ASTRONOMY AUTOMOTIVE BIOETHICS BIOLOGICAL SCIENCES BUSINESS LAW BUSINESS: GENERAL CAREER AND TECHNICAL EDUCATION CHEMISTRY COMMUNICATIONS COMPUTER SCIENCE COUNSELING CRIMINAL JUSTICE CULTURAL STUDIES CYBERSECURITY DEVELOPMENTAL ENGLISH EARTH SCIENCES ECONOMICS EDUCATION ENGINEERING ENGLISH ENGLISH AS A SECOND LANGUAGE ENGLISH FOR LANGUAGE LEARNERS ENVIRONMENTAL SCIENCES ETHICS FILM FINANCE FIRE SAFETY/ FIRE-FIGHTING/EMS FRENCH GENDER STUDIES GEOGRAPHY GEOLOGY GERMAN HEALTH SCIENCES HISTORY HUMAN DEV/FAMILY STUDIES HUMAN RESOURCE MANAGEMENT INFORMATION SCIENCE INFORMATION SECURITY LABOR AND HUMAN RELATIONS LIFE SCIENCES MACHINE LEARNING/NLP/AI MANAGEMENT MARKETING MATHEMATICS MEDICAL ADMINISTRATION< MUSIC NURSING NUTRITION PARALEGAL PHARMACY/PHARMACOLOGY PHILOSOPHY PHYSICAL SCIENCE PHYSICS POLITICAL SCIENCE PSYCHOLOGY PUBLIC HEALTH RADIOLOGIC SCIENCES RELIGIOUS STUDIES RESEARCH METHODS SOCIAL SCIENCES SOCIAL WORK SOCIOLOGY SPANISH TAXATION TRANSLATION WORLD LANGUAGES PROJECT DESCRIPTION As a Subject Matter Expert, you will be working to develop and/or review educational content, and/or deliver materials based on the project scope. Roles are 1099. APPLICANT QUALIFICATIONS Bachelor's degree in the discipline PREFERRED QUALIFICATIONS Masters degree in the discipline Relevant industry certifications Instructional design/teaching experience and/or familiarity with Bloom's taxonomy PROJECT DURATION Ongoing Needs REQUIRED AVAILABILITY/PAY INFORMATION This will vary by project. LOCATION Remote/Ability to work from home from anywhere in the world. Must have reliable internet access as the projects will be managed and coordinated via email and teleconference as needed.

Unmanned Systems (UxS) Subject Matter Expert (SME) OWT Global: Founded in 2010 and headquartered in Tampa, FL, OWT Global is a small business that offers reliable and operationally proven expertise and support to the U.S. Government, industry partners, and commercial vendors. Named a Top Workplace by the Tampa Bay Times (2022-2025), OWT Global prides itself on offering exceptional, industry-leading services and solutions in a cost-effective manner for Engineering Support, RDT&E, Technical Program, and Project management, operations, logistics, maintenance, testing, and training of Unmanned Systems (UxS), Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, Reconnaissance and Targeting (C5ISRT), and Air Domain Awareness and Defense (ADAD) technologies. OWT is a proud supporting partner in the DOD SkillBridge program to ensure service members gain valuable industry work experience as the service member transitions from military to industry. The OWT Global team consists of 96% veterans, selectively recruited from the Special Operations, Special Mission Units, and Intelligence Communities with an extensive experience tailored towards supporting efforts in preparation of threats against the United States by great power competitors and by continued operational support to the United States Government in combatting the continued counterterrorism threats world-wide. With this unique foundation of U.S. military special operations, civilian intelligence agency veterans, and manned and unmanned aircraft pilots and maintainers, OWT Global brings a blend of skills optimized for today's dynamic operational needs. The OWT Global model pairs technical acumen with operational applications to help drive the development and deployment of technology in a sustainable and affordable way. Job Summary: OWT Global is seeking a high-performing UAS SME to provide critical program management and technical advisory support to the Air Force Special Operations Command (AFSOC). In this role, you'll play a key part in advancing AFSOC's UAS capabilities by providing expert technical advice, program management insight, and operational support. You'll work directly with program managers to guide UAS operations, acquisition planning, and mission execution, while also getting hands-on with real-world flight operations and testing. Duties and Responsibilities: Serve as a staff specialist and principal technical advisor for UAS Operations. Advise leadership on current UAS tactics, techniques, and procedures (TTPs). Assist in identifying and evaluating requirements-based solutions. Liaise with stakeholders to align research, development, procurement, and sustainment funding with future program needs. Assist as an operator during UAS flight operations, including test, evaluation, and training events. Participate in technical evaluations, field tests, and operational demonstrations. Prepare and deliver technical reports, briefings, and program updates. Support development and modification of requirements documentation as necessary. Directly interface with customer and USG stakeholders. Work in groups or independently with minimal or no supervision. Responsible for data management and generation. Troubleshoot technical problems and issues and determine technical solutions. Requirements: U.S. citizen Active Top Secret clearance with SCI eligibility. 10+ years of experience supporting Department of War (DoW) or Special Operations unmanned systems programs. Strong understanding of AFSOC mission sets, operational tempo, and joint/combined force integration. Understanding of OPLANs desired. Demonstrated hands-on operational experience with Group 1-3 UAS platforms, including flight operations, testing, or evaluation. Experience providing technical and programmatic advisement to program managers and leadership on UAS acquisition, sustainment, and operational employment. Working knowledge of mission planning, airspace coordination, and safety/risk management for UAS operations. Current or ability to obtain an FAA Class II Medical Certificate. Proficiency with Microsoft Office Suite and experience preparing professional reports, briefings, and presentations. Ability to travel domestically and internationally to support test events, meetings, exercises, and operational demonstrations. Preferred Skills, Education, and Experience: Prior military UAS operator, maintainer, or mission commander experience (e.g., RPA/UAS rated pilot/operator, sensor operator, or equivalent). Experience supporting AFSOC or other Special Operations Forces (SOF) unmanned programs. Experience with weapons integration on UAS (hardware/software integration, release mechanisms, safety interlocks, and certification testing). Experience supporting AFSOC, ACC, or other SOF aviation programs, particularly in roles that involved weapons employment or live-fire events. Excellent written, verbal, and briefing skills; capable of conveying technical material to senior leaders and non-technical audiences. Bachelor's degree in engineering, aviation technology, management, or a related field - or equivalent combination of military and industry experience (10+ years). Previous experience with airborne radar systems Previous experience with UAS payload integration Previous experience representing, training, or teaching technical and complex equipment. Previous experience as a Master Training Specialist in a military component, highly desired. Benefits: Health, Dental and Vision Short Term/Long Term Disability/Life Insurance/Workers Compensation Traditional and Roth 401k plan options Department: UxS Primary Location: Hurlburt Field, FL; remote for a select position Job Type: Full Time Job Level: UxS Operator SME - Lvl IV Job Posting: 5 November 2025

About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem-comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets-to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job We are seeking a Spanish Medical Annotation Subject Matter Expert (SME) to support annotation tasks with a strong focus on accuracy and quality. In this role, you will leverage your native Spanish proficiency, medical background, and English skills to perform specialized annotation tasks, ensuring high-quality outputs across various projects. Key Responsibilities: Specialized Audio Annotation: Conduct detailed annotations, transcriptions, summarizations, and translations related to medical content, applying your healthcare expertise. Quality Assurance: Review and ensure the accuracy of annotations completed by junior annotators, providing guidance and corrections as needed. Training & Mentoring: Assist in training new annotators, sharing specialized knowledge and best practices in annotation. Required Skills & Qualifications: Native Spanish speaker with proficient English skills. Healthcare-related background (medical, clinical, or life sciences experience preferred). Strong attention to detail and ability to manage complex annotation tasks. Ability to ensure compliance with project guidelines and quality standards. Work Details: Location: Must be based in the U.S. (East Coast preferred). Duration: Long-term position. Hours: 8 hours per day, with normal rest days observed during holidays. Work Setup: Remote position with a company-provided device (shipped to your home). Background Check: Mandatory for all candidates, conducted by Centific. Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

BerryDunn is seeking a Third-Party Liability (TPL) Subject Matter Expert (SME) to join our Medicaid Practice Group. This position will support client work for a State Health and Human Services (HHS) agency that has requested subject matter expertise and technical support services to strengthen and enhance its TPL program. The TPL SME will focus on ensuring Medicaid operates as the payer of last resort by supporting identification, coordination, and recovery of payments from liable third parties such as commercial insurers, Medicare, and casualty/liability carriers. In this role, the TPL SME will review existing TPL processes, support business process redesign (BPR) efforts, and provide guidance to agency staff on compliance with federal and state requirements. The position will also provide support for audits, federal reporting, and quality assurance activities related to TPL recovery. In addition, the TPL SME will be responsible for assisting the agency in policy interpretation, training development, and data analysis to maximize recoveries and strengthen operational efficiency. Your initial focus will be on supporting our Hawai'i client. You will report to and partner with senior management in our Medicaid team, both for client work and career development. With a growth mindset, you will drive your development with the support of a learning and development culture. This position offers flexibility in work location, with the option to work fully onsite or in a hybrid capacity. Given that you may be collaborating with teams across multiple time zones, you will need to manage your schedule effectively to ensure availability for meetings and meet deadlines, while having the freedom to work independently when necessary. Travel Expectations: Travel to client sites can range up to 50%. You Will Provide frequent, clear, and consistent communication to the client, team members, vendors, and stakeholders regarding TPL activities and outcomes. Participate in TPL unit and/or cross-functional Medicaid team meetings to provide SME input and updates. Perform quality reviews of claims, eligibility records, and third-party data to ensure Medicaid is acting as the payer of last resort. Review existing TPL processes and support business process redesign (BPR) efforts to increase efficiency, compliance, and recovery outcomes. Serve as an SME on TPL policies, regulations, and recovery processes, guiding staff and State leadership. Aid in the development of policies, procedures, and training materials to strengthen TPL operations. Support audits, federal reporting, and compliance reviews related to TPL performance and recovery. Perform assigned administrative and technical tasks efficiently and effectively, asking questions when instructions are unclear. You Have Ability to conduct research and analysis related to Medicaid claims, eligibility systems, and third-party payer data to identify recovery opportunities. Strong knowledge of federal and state TPL requirements and coordination of benefits processes. Prior experience supporting a state Medicaid agency TPL program (preferred experience in cost avoidance, recovery, or related audit/compliance activities). Experience reviewing processes and supporting business process redesign (BPR) efforts. Strong experience with Microsoft Excel, Word, and PowerPoint, and ability to work with Medicaid eligibility and claims processing systems. Demonstrated ability to interpret and apply complex regulations, policies, and contracts related to Medicaid and TPL. Excellent written and verbal communication skills, with the ability to convey technical TPL concepts clearly to staff, leadership, and external partners. Compensation Details The base salary range targeted for this role is $85,000 - $115,000. This position may also be eligible for a discretionary annual bonus based on factors such as company and personal performance. This salary range represents BerryDunn's good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations. BerryDunn Benefits & Culture Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact ********************* to request an accommodation. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. About BerryDunn BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com. #BD_CT Don't See A Match For You At This Time? We invite you to join our Talent Connection and let's stay in touch