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Become A Business Process Consultant

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Working As A Business Process Consultant

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $128,662

    Average Salary

What Does A Business Process Consultant Do At Unitedhealth Group

* Implement claim payment processes that meet regulatory requirements and claim business rules.
* Conduct claims systems utilization, capacity analysis/planning and reporting, and claims-related business and systems analysis.
* Ensure data integrity, data security and process optimization.
* Serve as our internal Regulatory Affairs' point of contact.
* Partner with functional area leaders and SMEs to determine impact and solutions.
* Implement Claim ops solutions to meet regulatory requirements.
* Lead Claim Ops market conduct or financial exam activity, corrective action plans responses and restitution projects

What Does A Business Process Consultant Do At Dupont

* Support the existing SAP design, SAP application configuration, and custom system enhancements / integration points
* Document requirements for new functionality as required in support of the PlantMaintenance processes,
* Develop procedures, processes and guidelines that are efficient and focused on the quality of the process or end state deliverable
* Develop functional design specifications in support of existing and new application requirements
* Determine business impact and ROI on new business processes
* Collaborate with various technical teams to evaluate design alternatives, optimize design solution and minimize impact to performance
* Develop and execute functional unit test cases in support of new application requirements
* Collaborate with cross functional teams to perform test activities (e.g. integration, performance, user acceptance)
* Responsible for managing design issue/defect resolution
* Support the deployment of production applications and provide post-production support related to the custom system enhancements, and integration points
* Interact with users from various functional areas (production, purchasing, logistics, material master etc.)
* Qualifications
* years’ experience in an Information Technology or Business systems analysis function, working with end-users to translate business requirements into system specifications
* Excellent written and oral communications skills; ability to lead discussions, present ideas to audiences of all sizes, and interact with all levels of the organization
* Good knowledge of SAP structures, configuration standards, object dependencies and tables
* Proven ability to research and assess potential SAP solutions in support of new business requirements
* Ability to translate functional requirements into technical terms relevant to SAP to coordinate and assist with detailed technical design
* Demonstrated ability to analyze and provide effective problem solving, assessing whether standard functionality can be used and identifying reasonable custom solutions where needed
* Excellent analytical skills
* Ability and flexibility to quickly learn new applications and software
* Ability to work with teams or independently
* Experienced in leading / project managing specific pieces of work, people and / or deliverables
* Proficiency with the Microsoft Office suite
* Solid organization, time management, and project estimating skills
* Ability to work under pressure to meet deadlines, both as an individual contributor and as a team member
* LI
* TG1
* Primary Location:** _NA-United States
* Virginia
* Richmond_
* Organization:** _Protection Solutions_
* Schedule:** _Full-time_

What Does A Business Process Consultant Do At Caci International

* Process Improvement Engineer/Specialist to support to the National Geospatial
* Intelligence Agency (NGA).
* Applies process improvement, reengineering methodologies, and best practice principles to design and implement process modernization and improvements.
* Assists with analysis, evaluation, and assessment leading to development of recommendations for system and process improvements, optimization, development, and/or operations sustainment efforts for IT systems, software, and processes.
* Coordinates and manages analysis evaluations and quality assessments for proper implementation of programs, systems specifications, and quality standards.
* Establishes performance measures, monitors and analyzes performance metrics to identify and implement performance based improvements

What Does A Business Process Consultant Do At STG, Inc.

* Lead, in support of program team, all business process reengineering for customer
* Review existing programs /processes and assist in making refinements, reducing operating time, and improve current techniques.
* Lead Business Process gap analyses and resulting support service planning and generation
* Analyze user needs and software requirements to determine approach and feasibility of design within time and cost constraints.
* Confer with data processing and project managers to obtain information on limitations and capabilities for data processing projects.
* Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces
* Consult with customers about software system design and maintenance
* Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve customer problems.
* Prepare reports and correspondence concerning project specifications, activities and status

What Does A Business Process Consultant Do At UPMC

* Act as a change agent to lead, facilitate, and manage change across the organization.
* Actively share knowledge with team members and employees across the organization.
* Analyze the impact of potential changes on existing processes and organizational structures.
* Apply business and technical knowledge in the analysis of internal client requirements (see section 3 below) and preparation all required documentation.
* Assign work to departmental business analysts and business process consultants.
* Balance a shifting workload and effectively deal with ambiguous circumstances while ensuring the timely completion of work.
* Collect and present accurate, timely data to display the results of process improvement efforts.
* Contribute to the evaluation process for these staff (department director will administer performance reviews, time and attendance, and personnel file maintenance).
* Demonstrate initiative and creative problem solving ability in the identification of potential solutions and alternatives; develop frameworks or innovations that enable problem resolution.
* Design, prepare, and lead/facilitate productive meetings with effective content presentations, facilitation tools, and discussion materials.
* Develop and directly oversee the timely creation of reports, presentations, and related materials.
* Develop and execute work plans, timelines, and other relevant project management tools in relation to these efforts.
* Develop and utilize mechanisms to track best practices/ lessons learned in order to leverage into future business process improvement initiatives.
* Develop detailed process flows of existing processes as well as proposed processes using process flow charting software such as Visio.
* Develop solutions to the problems posed by the effort, using approaches such as benchmarking, data analysis, organizational analysis, process mapping and redesign, job design, requirements identification, risk analysis, and other tools and techniques.
* Direct and execute creative analytic approaches; create new or adapt existing analytical methods and tools to solve problems.
* Ensure that the most appropriate and efficient tools and techniques are selected and applied in accordance with project scope and time constraints.
* Evaluate the scope and complexity of business process improvement efforts, including those that correspond closely with clinical and/or medical management related processes.
* Gather, analyze, and interpret data and incorporate appropriately into action plans.
* Help to mentor and develop staff.
* Identify and track project issues, resolving issues where possible and escalating when necessary.
* Maintain accountability for ongoing self development/ knowledge acquisition activities.
* Maintain and adhere to a professional development plan including appropriate certifications, etc.
* Make formal presentations to various audiences.
* Meet with internal clients (departmental heads/other business owners) to understand and assess business/operational needs as well as technical and other requirements; anticipate key business issues.
* Mentor and serve as a professional resource to departmental business analysts and business process consultants to aid them in their work.
* Monitor work progress and review key deliverables of departmental business analysts and business process consultants.
* Participate in the development of new tools and resources.
* Prepare and present project status reports to appropriate stakeholders.
* Provide industry knowledge to projects.
* Provide instruction and guidance to lower level professionals; coach and advises team members collaboratively with their supervisors as needed to fulfill their roles in a project team.
* Recommend and implement new policies, procedures, and strategies to streamline workflow and ensure that each department within the division is meeting organizational objectives.
* Stay abreast and inform others of new and emerging topics/trends, best practices, technologies, and capabilities.
* Trend and analyze existing processes, procedures, and workflows.
* Understand and incorporate the quality, cost and service goals of the organization.
* Understand, analyze, and structure undefined, complex, and politically sensitive projects.
* Work as part of a team, leader of a team, or individually with responsibility for designing and implementing business process improvement efforts

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How To Become A Business Process Consultant

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.


A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 


As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Business Process Consultant jobs

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Business Process Consultant Career Paths

Business Process Consultant
Senior Business Process Analyst Project Manager Program Manager
Chief Information Officer
11 Yearsyrs
Business Partner Senior Consultant Solutions Architect
Customer Relationship Management Manager
8 Yearsyrs
Senior Consultant Senior Manager
Director Of Information
10 Yearsyrs
Business Architect Principal Consultant Senior Manager
Director Of Sales And Operations
10 Yearsyrs
SAP Consultant Senior Consultant Director Of Information
Director, Applications
13 Yearsyrs
SAP Consultant Business Analyst Assistant Vice President
Manager, Assistant Vice President
7 Yearsyrs
Senior Project Manager Program Director
Operations Director
9 Yearsyrs
Senior Consultant Program Manager Marketing Manager
Operations Manager
7 Yearsyrs
Senior Business Analyst Business Analyst/Project Manager Project Manager
Program Manager
8 Yearsyrs
Business Process Manager Senior Manager Director Of Information
Senior Director Of Information & Technology
13 Yearsyrs
Office Manager Human Resources Assistant Human Resources Coordinator
Senior Human Resources Consultant
9 Yearsyrs
Business Partner Human Resources Business Partner Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Senior Project Manager Senior Product Manager
Senior Manager
10 Yearsyrs
Senior Business Analyst Project Manager
Senior Project Manager
12 Yearsyrs
Business Process Manager Program Manager President Of Operations
Senior Vice President-Operations
13 Yearsyrs
Principal Consultant Architect Service Manager
Service Operations Manager
8 Yearsyrs
Office Manager Human Resources Coordinator Recruiter
Talent Acquisition Manager
9 Yearsyrs
Business Architect Solutions Architect Senior Manager
Vice President Of Information Technology
12 Yearsyrs
Principal Consultant Project Analyst Assistant Vice President
Vice President Operation Manager
9 Yearsyrs
Senior Business Process Analyst Business Analyst/Project Manager Product Manager
Vice President, Product Management
13 Yearsyrs
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Business Process Consultant Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Japanese

  • Mandarin

  • Hindi

  • Italian

  • Sami

  • Filipino

  • Finnish

  • Portuguese

  • Czech

  • Romanian

  • Amharic

  • Carrier

  • Hebrew

  • Urdu

  • Arabic

  • Chinese

  • Korean

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Business Process Consultant

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Business Process Consultant Education

Business Process Consultant

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Real Business Process Consultant Salaries

Job Title Company Location Start Date Salary
SR. IT Business Process Consultant The United Solutions Group Inc. Willow Grove, PA Feb 02, 2016 $178,256
Business Process Principal Consultant Sap America, Inc. Baltimore, MD Aug 15, 2016 $155,009
Business Process Consultant ZS Associates, Inc. Thousand Oaks, CA Oct 19, 2016 $145,500
Business Process Consultant ZS Associates, Inc. Newark, CA Dec 15, 2015 $142,000
Business Process Consultant ZS Associates, Inc. San Mateo, CA Dec 15, 2015 $142,000
Business Processes Principal Consultant Sap America, Inc. Glenolden, PA Jan 22, 2015 $141,620
Business Process Principal Consultant Sap America, Inc. Houston, TX Sep 15, 2015 $141,359
Business Processes Principal Consultant Sap America, Inc. Houston, TX Aug 06, 2016 $141,359 -
Business Process Consultant Western Union LLC San Francisco, CA Jul 14, 2016 $141,128 -
Business Processes Principal Consultant Sap America, Inc. Issaquah, WA Jun 02, 2015 $140,400
Business Processes Principal Consultant Sap America, Inc. Houston, TX Jan 26, 2016 $140,400
Business Processes Principal Consultant Sap America, Inc. Redmond, WA Dec 22, 2015 $140,400
Business Processes Principal Consultant Sap America, Inc. Newtown, PA Mar 02, 2015 $140,400
Business Processes Principal Consultant Ariba, Inc. Alpharetta, GA Sep 15, 2016 $140,000
Business Processes Principal Consultant Sap America, Inc. Bothell, WA Oct 01, 2016 $120,964
Business Process Consultant ZS Associates, Inc. Thousand Oaks, CA Feb 02, 2015 $120,000 -
Business Process Principal Consultant Sap America, Inc. Newtown, PA Jan 31, 2015 $120,000
Business Process Consultant ZS Associates, Inc. San Mateo, CA Sep 27, 2015 $120,000 -
Business Process Consultant Western Union, LLC San Francisco, CA Apr 13, 2015 $120,000
Business Process Consultant ZS Associates, Inc. San Mateo, CA Apr 13, 2015 $120,000 -
Business Process Consultant P3 North America, Inc. Fountain Valley, CA Jun 09, 2016 $120,000
Business Processes Principal Consultant Sap America, Inc. Palo Alto, CA Oct 21, 2016 $120,000 -
Business Processes Consultant Sap America, Inc. Atlanta, GA Sep 30, 2016 $100,600
Business Processes Consultant Sap America, Inc. Atlanta, GA Jun 30, 2016 $100,600
Business Process Consultant-Telecommute Opportunity United Healthcare Services, Inc. Minnetonka, MN Feb 26, 2016 $100,318 -
Business Process Consultant Sap America, Inc. Newtown, PA Jun 03, 2016 $100,000
Business Process Consultant Sap America, Inc. Newtown, PA Jan 11, 2015 $100,000
Business Process Consultant ZS Associates, Inc. Thousand Oaks, CA Nov 23, 2015 $100,000 -
Business Processes Principal Consultant Sap America, Inc. Greenwood Village, CO Jul 19, 2016 $98,100 -
Business Process Consultant P3 North America, Inc. Fountain Valley, CA May 04, 2015 $98,000

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Top Skills for A Business Process Consultant


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Top Business Process Consultant Skills

  1. Process Improvement
  2. Procedures
  3. Financial
You can check out examples of real life uses of top skills on resumes here:
  • Provided timely communication, test validation, process improvements and documentation related to system implementations.
  • Performed detailed reviews of organizations' process controls, policies and procedures, and application of best practices.
  • Created Training documents for Financial and Controlling accounting entries as part of the integrated testing scenarios.
  • Led development of pharmacy compliance rules and regulations process to support compliance with state and federal regulation changes impacting dispensing application.
  • Initiated discovery and completed documentation of current project management practices and methodologies for IT community.

Top Business Process Consultant Employers

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