How to hire a business process consultant

How to hire a business process consultant, step by step

Here's a step-by-step business process consultant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business process consultant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business process consultant
• Step 8: Go through the hiring process checklist

What does a business process consultant do?

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1. Identify your hiring needs

   Before you post your business process consultant job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a business process consultant for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect business process consultant also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents business process consultant salaries for various positions.

   Type of Business Process Consultant	Description	Hourly rate
   Business Process Consultant	Management analysts, often called management consultants, propose ways to improve the efficiency of an organization. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.	$37-69
   Process Leader	A process leader is responsible for overseeing the operational processes of an organization to support business functions and client requirements. Process leaders evaluate the efficiency of workflow procedures, identifying inconsistencies, and revising processing techniques as needed to improve deliverables and maximize productivity... Show more	$28-63
   Business & Finance Analyst	A financial business analyst is also referred to as a business analyst who recommends and enforces corporate efficiency and profitability methods. Financial business analysts analyze the business model and finances of an organization... Show more	$24-47

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Project Management
   • Lean Six Sigma
   • Sigma
   • Data Analysis
   • CRM
   • Process Maps
   • Visio
   • Business Analysis
   • Continuous Improvement
   • HR
   • Application Development
   • Business Management
   • ERP
   • Test Cases

   Check all skills

   Responsibilities:

   • Manage on site client relationships for operational excellence projects throughout SDLC.
   • Provide RFP responses and technical solution options, raise issues and manage scope creep.
   • Lead development and installation of the voice/data network for a national healthcare management company.
   • Participate in and hold daily scrum meetings to perform iterative and incremental agile software development framework when managing product development.
   • Identify collection and reporting tools to link different levels of organization with metrics collection and data analysis.
   • Root cause analysis in an ISO 9001-2008 facility.

   More business process consultant duties

3. Make a budget

   Including a salary range in your business process consultant job description is one of the best ways to attract top talent. A business process consultant can vary based on:

   • Location. For example, business process consultants' average salary in hawaii is 38% less than in washington.
   • Seniority. Entry-level business process consultants 47% less than senior-level business process consultants.
   • Certifications. A business process consultant with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a business process consultant's salary.

   Average business process consultant salary

   $105,943yearly

   $50.93 hourly rate

   ---

   Entry-level business process consultant salary

   $77,000 yearly salary

   Updated December 16, 2025

   Average business process consultant salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$124,454	$60
   2	District of Columbia	$115,938	$56
   3	Illinois	$113,404	$55
   4	Texas	$112,651	$54
   5	Maryland	$111,216	$53
   6	Massachusetts	$110,747	$53
   7	New York	$109,084	$52
   8	Colorado	$107,834	$52
   9	Virginia	$106,847	$51
   10	Pennsylvania	$103,883	$50
   11	Delaware	$102,650	$49
   12	Georgia	$101,299	$49
   13	Connecticut	$98,610	$47
   14	Ohio	$98,594	$47
   15	Arizona	$95,610	$46
   16	Wisconsin	$95,470	$46
   17	North Carolina	$95,240	$46
   18	Oregon	$85,902	$41
   19	Michigan	$85,400	$41
   20	Minnesota	$85,324	$41

   Average business process consultant salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	ZS	$149,990	$72.11	47
   2	SAP	$144,233	$69.34	66
   3	ServiceNow	$138,893	$66.78	154
   4	MUFG EMEA	$129,963	$62.48
   5	Unisys	$129,174	$62.10	3
   6	AbbVie	$124,440	$59.83	42
   7	Intel	$118,233	$56.84	1
   8	Booz Allen Hamilton	$115,888	$55.72	24
   9	UPMC	$115,671	$55.61	7
   10	Accenture	$114,181	$54.89	1,439
   11	Procore Technologies	$112,062	$53.88
   12	The Chemours Company	$111,258	$53.49	2
   13	Equifax	$109,350	$52.57	21
   14	CNA Insurance	$109,117	$52.46	126
   15	Wellmark Blue Cross Blue Shield	$109,035	$52.42	2
   16	CareFirst BlueCross BlueShield	$108,853	$52.33	7
   17	Syngenta	$108,459	$52.14	4
   18	VIVA USA	$108,049	$51.95
   19	Kaiser Permanente	$105,828	$50.88	38
   20	Covestic	$105,066	$50.51

4. Writing a business process consultant job description

   A business process consultant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a business process consultant job description:

   Business process consultant job description example

   position is 95% Remote. There will be occasions where the customer will want the successful candidate on premise
   Must Haves:
   Minimum 2 years consulting experience in ServiceNow SPM (Strategic Portfolio Management) / PPM (Project Portfolio Management) Must be a US Citizen, eligible to obtain a Public Trust clearance Must have experience working as or with a PMO Must be capable of developing Process Flow Diagrams, SOPs, Guidance Materials, Presentations, and Gap Analysis Strong consulting skills including meeting & facilitation skills is a must Minimum 2 years consulting experience in ServiceNow SPM (Strategic Portfolio Management) / PPM (Project Portfolio Management) / ITSM (IT Service Management) Arlington, VIRGINIA, United States Full-time Company Description
   
   Who We Are
   
   Company is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile transformation, DevSecOps automation, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Delivery Excellence, Reputation, Responsibility, and a Better Future.
   The Values that Define Us (R2+D2=Better Future)
   
   Responsibility. We pull our own weight, teach others how to pull theirs, and show up whenever a member of our tribe needs support. Responsibility is about maintaining a sense of ownership, delivering on our commitments, and being mindful of our wake.
   
   Reputation. We create balanced outcomes, communicate our intentions with honesty and clarity, and honor our commitments. Reputation is about building and maintaining trust.
   
   Drive. We lean in to the hard work of empowering a vibrant and sustainable culture, creating jobs, developing leaders, communicating clearly, making a difference, and contributing to a greater outcome. Drive is about courage and faith
   
   Delivery Excellence. We focus on quality over quantity and value the journey of continuous process improvement and organizational maturity. Delivery Excellence is about pride in our work and fulfillment as a result.
   
   Better Future. A Better Future is the reward given and received for living an authentic life of service - to each other, our customers, our loved ones, and our communities. Better Future is about giving more than we take. Job Description
   
   The ideal Business Process Consultant will be able to successfully perform the following duties:
   Accountable for delivering Industry Best Practice guidance working with the customer to achieve their business outcomes/solutions in ServiceNow SPM - Strategic Portfolio Management (formally known as PPM) Provide subject matter expertise to advise where out of the box functionality can achieve a desired outcome instead of resorting to customization to meet business needs Identify, document and present insights, impacts and recommended solutions to meet business objectives Provide technical support automating business process workflows and dashboards using ServiceNow Communicates technical problems and solutions to both technical and non-technical audiences Works closely with a PMO and will be involved in producing guidance for project management and demand management processes Complete, develop and improve required documentation such as process flow diagrams, SOPs, guidance materials, presentations, gap analysis, etc. Promote continuous process improvement practices Strong interpersonal skills, a customer focused approach and an ability to work with cross-functional teams is required to be successful in this role Strong consulting skills including meeting & facilitation skills, and collaboration and communication skills Qualifications
   Must have Bachelor's degree in information technology or related field of study Must have 6-9 years work experience Must be a US Citizen Must be able to obtain and maintain Minimum Background Investigation/Public Trust Minimum 2 years consulting experience in ServiceNow SPM (Strategic Portfolio Management) / PPM (Project Portfolio Management)
   ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans

   Copy this example

   

5. Post your job

   To find the right business process consultant for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with business process consultants they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit business process consultants who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your business process consultant job on Zippia to find and recruit business process consultant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit business process consultants, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business process consultant

   Once you've found the business process consultant candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new business process consultant first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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