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Become A Business Process Manager

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Working As A Business Process Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $112,495

    Average Salary

What Does A Business Process Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Business Process Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Business Process Manager Jobs

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Business Process Manager Career Paths

Business Process Manager
Operations Director Business Development Director
Business Director
10 Yearsyrs
Senior Management Consultant Process Improvement Manager
Continuous Improvement Manager
12 Yearsyrs
Information Technology Project Manager Senior Project Manager
Director Of Project Management
12 Yearsyrs
Senior Manager Operations Director
Director Of Service And Operations
11 Yearsyrs
Material Manager Operations Manager
Distribution Center Manager
9 Yearsyrs
Information Technology Project Manager Program Manager
Engagement Manager
9 Yearsyrs
Senior Manager Controller
Finance Controller
9 Yearsyrs
Program Manager Senior Manager
Global Director
14 Yearsyrs
General Manager Regional Manager
Group Manager
8 Yearsyrs
Controller Finance Consultant
Manager Finance Planning And Analysis
8 Yearsyrs
Material Manager Plant Manager
Manufacturing Director
14 Yearsyrs
Senior Management Consultant Manager Finance Planning And Analysis
Performance Manager
8 Yearsyrs
Senior Process Manager Mortgage Processor
Processing Manager
7 Yearsyrs
Program Manager Operations Vice President
Senior Vice President-Operations
14 Yearsyrs
Controller Information Technology Manager
Service Delivery Manager
11 Yearsyrs
General Manager Service Advisor
Service Operations Manager
8 Yearsyrs
Operations Director Principal Consultant
Solutions Manager
8 Yearsyrs
Senior Process Manager Senior Manager
Supply Chain Director
14 Yearsyrs
Senior Project Manager Operations Vice President
Vice President Of Sales & Operations
11 Yearsyrs
Senior Project Manager Vice President And Manager
Vice President Operation Manager
10 Yearsyrs
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Do you work as a Business Process Manager?

Help others decide if this is a good career for them

Average Length of Employment
Business Manager 3.9 years
Business Partner 3.5 years
Process Leader 3.1 years
Business Leader 2.9 years
Top Employers Before
Consultant 6.1%
Manager 5.9%
Internship 3.0%
Analyst 2.6%
Top Employers After
Manager 5.6%
Consultant 4.7%
Director 3.5%

Do you work as a Business Process Manager?

Business Process Manager Demographics

Gender

Male

56.1%

Female

41.5%

Unknown

2.4%
Ethnicity

White

59.0%

Hispanic or Latino

14.3%

Asian

12.1%

Black or African American

10.7%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

30.4%

French

12.5%

Mandarin

8.9%

Chinese

7.1%

Portuguese

5.4%

German

5.4%

Japanese

5.4%

Hungarian

3.6%

Hindi

3.6%

Indonesian

1.8%

Czech

1.8%

Telugu

1.8%

Hebrew

1.8%

Serbian

1.8%

Russian

1.8%

Armenian

1.8%

Arabic

1.8%

Cantonese

1.8%

Italian

1.8%
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Business Process Manager Education

Schools

University of Phoenix

22.9%

Villanova University

5.0%

Arizona State University

5.0%

Pennsylvania State University

5.0%

Virginia Polytechnic Institute and State University

5.0%

University of California - Berkeley

4.3%

George Washington University

4.3%

University of Delaware

4.3%

Boston University

4.3%

Drexel University

4.3%

Syracuse University

3.6%

University of Rochester

3.6%

New York University

3.6%

Northwestern University

3.6%

Georgia State University

3.6%

University of Southern California

3.6%

Carnegie Mellon University

3.6%

University of Texas at Austin

3.6%

University of Florida

3.6%

University of Washington

3.6%
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Majors

Business

38.9%

Finance

7.4%

Accounting

7.2%

Management

5.3%

Computer Science

5.1%

Project Management

4.9%

Marketing

4.3%

Industrial Engineering

2.6%

Political Science

2.5%

Electrical Engineering

2.3%

Management Information Systems

2.3%

Psychology

2.3%

Information Technology

2.3%

Computer Information Systems

2.3%

Communication

2.0%

Mechanical Engineering

2.0%

Chemical Engineering

1.8%

Liberal Arts

1.5%

Supply Chain Management

1.5%

Engineering

1.5%
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Degrees

Bachelors

42.6%

Masters

38.8%

Other

10.9%

Certificate

3.1%

Associate

2.8%

Doctorate

1.0%

Diploma

0.7%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Process Manager Salaries

Job Title Company Location Start Date Salary
Business Process Manager ZS Associates, Inc. San Mateo, CA Aug 22, 2016 $200,366
Business Process Management-Manager Ernst & Young U.S. LLP Alpharetta, GA Feb 13, 2016 $180,000
MGR, Business Processes Netapp, Inc. Sunnyvale, CA Oct 23, 2014 $154,954 -
$170,000
Business Process Manager ZS Associates, Inc. Princeton, NJ Jul 01, 2016 $154,000
Senior Business Process Manager Salesforce.Com, Inc. San Francisco, CA May 16, 2015 $153,000
Business Process Manager ZS Associates, Inc. Evanston, IL Oct 27, 2016 $150,000
Procurement Business Process Manager Linkedin Corporation Sunnyvale, CA Oct 03, 2016 $150,000 -
$155,700
Business Process Manager ZS Associates, Inc. Evanston, IL Dec 28, 2015 $150,000
Group Business Process Manager Microsoft Corporation Redmond, WA Apr 13, 2016 $146,700
Business Process Manager Intertrust Technologies Corporation Sunnyvale, CA Feb 24, 2016 $145,000
Group Business Process Manager Microsoft Corporation Redmond, WA Aug 04, 2015 $143,600
Business Process Manager-Global Purchasing AGCO Corporation Duluth, GA May 16, 2016 $143,582
Business Process & System Manager Fitbit, Inc. San Francisco, CA Dec 28, 2015 $143,395
Senior Business Process Manager, MDM Vmware, Inc. Palo Alto, CA Jul 28, 2015 $141,258
Senior Business Process Manager, AP Microsoft Corporation Redmond, WA Aug 24, 2016 $126,600
Senior Business Process Manager Microsoft Corporation Redmond, WA Mar 03, 2014 $125,000
Manager, Business Process, General Financial Servi Mylan Inc. Morgantown, WV Feb 19, 2014 $123,000
Business Process Manager The Hershey Company Hershey, PA Mar 01, 2013 $123,000
Senior Business Process Manager Microsoft Corporation Redmond, WA Jun 06, 2016 $122,500
Senior Business Process Manager Microsoft Corporation Redmond, WA Jan 06, 2016 $122,500
Manager, Business Process I AFI Us, LLC Lewisville, TX Feb 13, 2013 $120,549
Manager, Business Process I AFI Us, LLC Lewisville, TX Jan 18, 2013 $120,549
Business Process Manager Cyient, Inc. East Hartford, CT Nov 18, 2015 $109,824
Business Process Manager Microsoft Corporation Redmond, WA Mar 21, 2016 $109,500
Manager Business Process/Technology Draeger Medical Systems Inc. Andover, MA Jan 08, 2016 $108,368 -
$170,775
Business Process Program Manager Core Software Technologies Inc. New York, NY Sep 01, 2016 $108,000
Business Process Program Manager Core Software Technologies Inc. New York, NY Jan 09, 2016 $108,000
Business Process Manager Microsoft Corporation Redmond, WA Jun 05, 2014 $107,506
Business Process Manager-CFS-G&A or Other Microsoft Corporation Redmond, WA Jan 02, 2016 $106,694 -
$126,694
Business Process Manager Microsoft Corporation Redmond, WA Jan 21, 2013 $106,000

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Top Skills for A Business Process Manager

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  1. Process Improvement
  2. Procedures
  3. Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Coordinated business process improvements between the wafer production factories in Ireland & Minnesota, standardizing processes and improving operational efficiency.
  • Establish and manage governance artifacts and procedures to ensure all levels of the organization have access to perspective-specific information and resources.
  • Developed working relationships with policy and compliance departments in order to clarify policies and communicate them accurately and timely.
  • Established operational system support processes and expanded global business solution delivery team for Supply Chain and related Orders to Cash operations.
  • Initiated the development and implementation of business requirements in support of proposed solutions involving people, processes, and technology.

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Top 10 Best States for Business Process Managers

  1. Delaware
  2. New Jersey
  3. Connecticut
  4. New York
  5. District of Columbia
  6. Virginia
  7. Rhode Island
  8. California
  9. North Carolina
  10. South Dakota
  • (233 jobs)
  • (2,014 jobs)
  • (808 jobs)
  • (3,216 jobs)
  • (454 jobs)
  • (2,310 jobs)
  • (182 jobs)
  • (8,665 jobs)
  • (2,106 jobs)
  • (137 jobs)

Top Business Process Manager Employers

Jobs From Top Business Process Manager Employers

Business Process Manager Videos

Business Process Management Course - Lecture 1: Introduction to BPM

An Introduction to Business Process Management

IBM Business Process Manager Basics

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