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The differences between business process managers and process leaders can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a business process manager, becoming a process leader takes usually requires 1-2 years. Additionally, a business process manager has an average salary of $103,800, which is higher than the $88,400 average annual salary of a process leader.
The top three skills for a business process manager include business development, lean six sigma and project management. The most important skills for a process leader are customer service, cleanliness, and sales floor.
| Business Process Manager | Process Leader | |
| Yearly salary | $103,800 | $88,400 |
| Hourly rate | $49.90 | $42.50 |
| Growth rate | 6% | 11% |
| Number of jobs | 254,563 | 71,467 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 59% |
| Average age | 44 | 46 |
| Years of experience | 6 | 2 |
A business process manager is responsible for evaluating the efficiency and accuracy of project management procedures, identifying process improvement techniques to maximize productivity and meet timely project deliverables. Business process managers perform quality tests on the proposed changes, identifying inconsistencies, and adjusting workflow processes as needed. They coordinate with the whole project team, as well as communicating with the clients and stakeholders for progress updates and data analysis. A business process manager also helps in searching for business opportunities by studying market demands that would attract more clients, generate revenue resources, and increase the company's profitability.
A process leader is responsible for overseeing the operational processes of an organization to support business functions and client requirements. Process leaders evaluate the efficiency of workflow procedures, identifying inconsistencies, and revising processing techniques as needed to improve deliverables and maximize productivity. They also train new employees, share best practices, and address their difficulties by organizing a specific learning approach. A process leader must have excellent communication and organizational skills, such as writing progress reports and identifying opportunities that would drive revenue resources for the business.
Business process managers and process leaders have different pay scales, as shown below.
| Business Process Manager | Process Leader | |
| Average salary | $103,800 | $88,400 |
| Salary range | Between $73,000 And $146,000 | Between $59,000 And $132,000 |
| Highest paying City | Redmond, WA | Jersey City, NJ |
| Highest paying state | Washington | New Jersey |
| Best paying company | ZS | BP America Inc |
| Best paying industry | Professional | Technology |
There are a few differences between a business process manager and a process leader in terms of educational background:
| Business Process Manager | Process Leader | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between business process managers' and process leaders' demographics:
| Business Process Manager | Process Leader | |
| Average age | 44 | 46 |
| Gender ratio | Male, 58.1% Female, 41.9% | Male, 58.8% Female, 41.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% | Black or African American, 11.6% Unknown, 4.2% Hispanic or Latino, 17.9% Asian, 5.4% White, 60.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 6% |