How to hire a business process manager

How to hire a business process manager, step by step

Here's a step-by-step business process manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business process manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business process manager
• Step 8: Go through the hiring process checklist

What does a business process manager do?

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1. Identify your hiring needs

   Before you post your business process manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a business process manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A business process manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, business process managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of business process managers.

   Type of Business Process Manager	Description	Hourly rate
   Business Process Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$35-70
   Day Manager	A day manager oversees the daily operations of an organization, ensuring everything runs smoothly and efficiently according to company standards and regulations. As a day manager, it is their duty to set priorities and goals, establish timelines and guidelines, manage budgets, delegate responsibilities among teams, and supervise staff performances, solving issues or concerns when any arise... Show more	$14-30
   Manager Of Business Services	Business Service Managers are administrative professionals who oversee different service-related functions in the company. They manage the teams involved in serving various functions... Show more	$32-67

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Business Development
   • Lean Six Sigma
   • Project Management
   • Business Management
   • Continuous Improvement
   • Sigma
   • Process Changes
   • Visio
   • Data Analysis
   • SDLC
   • Business Process Improvement
   • Gap Analysis
   • Logistics
   • Impact Analysis

   Check all skills

   Responsibilities:

   • Manage and set up key manufacturing ERP and MRP inputs such as bill of materials (BOM) and routes.
   • Manage private fleet operations including safety performance and logistics quality management.
   • Implement and manage corporate SharePoint site increasing employee communications and document sharing.
   • Manage a portfolio of inpatient and outpatient products market to major academic medical centers, community hospitals and nursing homes.
   • Improve measurements and reporting by establish a performance management program; KPIs and BSC initiative.
   • Develop a training plan that includes end user groups, role mapping to courses and training logistics.

   More business process manager duties

3. Make a budget

   Including a salary range in your business process manager job description is one of the best ways to attract top talent. A business process manager can vary based on:

   • Location. For example, business process managers' average salary in kentucky is 56% less than in washington.
   • Seniority. Entry-level business process managers 50% less than senior-level business process managers.
   • Certifications. A business process manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a business process manager's salary.

   Average business process manager salary

   $103,800yearly

   $49.90 hourly rate

   ---

   Entry-level business process manager salary

   $73,000 yearly salary

   Updated December 15, 2025

   Average business process manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$144,584	$70
   2	California	$141,212	$68
   3	Massachusetts	$122,396	$59
   4	New Jersey	$120,486	$58
   5	Illinois	$117,787	$57
   6	New York	$116,638	$56
   7	Colorado	$113,932	$55
   8	Virginia	$106,816	$51
   9	Delaware	$101,830	$49
   10	North Carolina	$99,860	$48
   11	Texas	$96,394	$46
   12	Minnesota	$95,465	$46
   13	Pennsylvania	$93,541	$45
   14	Utah	$90,809	$44
   15	Ohio	$89,592	$43
   16	Georgia	$88,832	$43
   17	South Carolina	$79,251	$38
   18	Florida	$74,396	$36
   19	Oklahoma	$74,069	$36
   20	Puerto Rico	$47,298	$23

   Average business process manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	ZS	$153,853	$73.97	4
   2	Google	$142,252	$68.39	95
   3	Accenture	$139,839	$67.23	2,140
   4	Airbnb	$138,636	$66.65	1
   5	VMware	$138,082	$66.39
   6	Cepheid	$134,426	$64.63
   7	Genentech	$132,097	$63.51	21
   8	PayPal	$131,981	$63.45	16
   9	Fitbit	$131,958	$63.44
   10	Amd	$131,567	$63.25	12
   11	Intel	$131,097	$63.03	4
   12	eBay	$129,258	$62.14	31
   13	Ernst & Young	$128,937	$61.99	1,931
   14	Rubrik	$127,948	$61.51	40
   15	Adobe	$127,352	$61.23	33
   16	Aeris Communications	$127,324	$61.21
   17	Microsoft	$126,497	$60.82	68
   18	Amazon	$126,469	$60.80	1,104
   19	Nabors Holding Company	$126,102	$60.63
   20	Intuitive Surgical	$125,795	$60.48	4

4. Writing a business process manager job description

   A good business process manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a business process manager job description:

   Business process manager job description example

   CCB Business Resiliency's mission is to continuously improve our businesses' ability to provide outstanding products and services to our customers in the event of any disruption. The team partners with business stakeholders to develop their resiliency plans, test their strategies and support them through real events. The Business Resiliency (BR) Process Manager keeps our engagements effective and efficient as we adhere to the heightened expectations from the firm and external parties. Equally important, they are culture carriers who challenge, support and develop others in an inclusive team environment.
   Role Description:
   Lead execution of new concepts or requirements through a sustainable operating model Break down significant challenges logically to help others understand, size and address the issue Partner with team members to understand their process, book of work and challenges. Manage flow of change and provide real-time support as needed Drive simplification of processes and ensure standard execution through oversight, alignment and support
   Preferred Skills and Experience:
   Proven success in supporting a team or function through significant and frequent change Clear and concise verbal and written communication to various levels in the organization Ability to quickly synthesize complex topics or data into a meaningful message Understanding of project management tools, experience with building and implementing processes across broad stakeholder bases Demonstrated examples of process simplification with a risk and controls mindset Established success in managing effective relationships at multiple levels Strong Excel and PowerPoint skills with knowledge of Tableau capabilities Experience in one or more of the following: operations, business resiliency, banking, horizontal function supporting multiple lines of business, regulated environment
   
   Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
   
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
   
   The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
   
   As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
   
   Equal Opportunity Employer/Disability/Veterans

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right business process manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your business process manager job on Zippia to find and recruit business process manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting business process managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business process manager

   Once you've selected the best business process manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a business process manager?