Business process senior consultant jobs near me - 1,329 jobs

Evolve Egress & Exteriors is a trusted leader in providing specialized home improvement services with a specialty in high-end basement egress projects. Known regionally since 2004 for our exceptional customer service and consistently high Google review ratings, we offer a customer experience unmatched by other egress providers window companies, including pulling permits and going the extra mile on our scopes. With rising market demand and minimal competition, our project consultants enjoy unparalleled opportunities to impress homeowners and achieve high closing rates. Why Join Us? Uncapped Earning Potential: Base Salary plus Commission-based structure. Monthly commission bonuses. Projected first-year earnings of $65,000 - $95,000+, and Second Year and beyond projected earnings of $100,000 - $175,000+ Career Growth: Gain valuable experience in a niche industry with plenty of room to grow in multiple directions (B2C and B2B hybrid). Comprehensive Support: Receive paid training, professional development, and the tools needed to succeed. Key Responsibilities, Business to Consumer: Sales Excellence: Conduct in-home consultations, actively listen to customers' needs, and overcome objections to close sales effectively. Upselling: Identify opportunities to provide additional services such as vinyl windows and entry doors, increasing revenue and delivering greater value to customers. Product Knowledge: Develop a deep understanding of our services and their benefits. While a construction background is a plus, it's not required. Accurate Documentation: Ensure all sales proposals and customer interactions are recorded precisely for smooth post-sale operations. Collaboration: Work closely with the operations team to ensure timely and high-quality service delivery. Provide regular feedback to appointment setters to improve outcomes. Qualifications: Must be comfortable virtually integrating with our existing team via mediums like Zoom or Google Meet. The rest of our team is based in either Columbus or Cleveland for now. Proven track record in sales and account management, preferably within the home improvement or home services industry. Experience in in-home sales is highly desirable. Strong interpersonal and communication skills, with the ability to build trust and rapport quickly. Detail-oriented, ensuring accuracy throughout the sales process. Motivated by a commission-driven role, with the ability to confidently guide customers through the decision-making process and ask for the sale. Must possess a valid driver's license. Financial Perks: 401(k) with up to 5% company matching. Base salary Uncapped commission. Bonus and performance incentives. Reimbursements: Mileage reimbursement. Travel reimbursement. Growth & Training: Paid training. Starter curriculum provided to develop product knowledge. On-site training to develop product knowledge. Professional development support. If you're an ambitious sales professional looking to excel in a dynamic and rewarding environment, we'd love to hear from you. Apply today to join the EVOLVE Egress & Exteriors team and start your journey toward unlimited potential! Job Type: Full-time Benefits: 401(k) 401(k) matching Company car Mileage reimbursement Paid time off Paid training Travel reimbursement Work Location: In person

About Neudesic Passion for technology drives us, but it's innovation that defines us . From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster. What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you. Role Overview: The Senior Management Consultant is a key member of Neudesic's Business Transformation & Strategy (BxS) service line. The role reports to the Director of Business Transformation. This role supports the successful delivery of business-led digital transformation engagements, providing clients with strategic insights, capability analysis, and structured roadmaps that drive measurable business outcomes. This consultant serves as a trusted advisor to business and technology stakeholders, helping to bridge business strategy with technology execution using business architecture and organizational change management principles. The role also supports pre-sales activities, backlog creation, and helps train and mentor junior consultants. Key Responsibilities 1. Business Architecture & Strategic Advisory Conduct business capability assessments, identifying gaps, inefficiencies, and areas for digital innovation. Create and apply business architecture models to align strategic objectives with operational and technology plans. Support the development of product visions, solution roadmaps, and opportunity backlogs for clients across industries. Translate business goals and market trends into structured transformation plans, in collaboration with BxS leadership. Develop and maintain key strategic artifacts, including: Business capability maps Business process diagrams Functional analysis frameworks Solution ideation documents 2. Organizational Change Management (OCM) Support stakeholder engagement, readiness assessments, and change impact analysis as part of transformation engagements. Collaborate with clients to identify change champions, define training needs, and support communication strategies. Ensure business transformation recommendations are adoption-focused, combining structural and behavioral change planning. Track and help measure change adoption metrics and business value realization post-implementation. 3. Delivery Execution Contribute to the delivery of complex transformation projects, ensuring alignment with business goals and client expectations. Work with technical teams, including App Innovation and Data & AI, to ensure business needs are properly translated into technology solutions. Facilitate workshops and ideation sessions to gather requirements, validate solutions, and shape the future-state vision. Support the scoping of transformation initiatives into manageable backlogs, working with delivery leads and product owners. Participate in agile ceremonies where needed to provide business context and track progress toward business objectives. 4. Pre-Sales & Sales Support Assist in the creation of proposals, client pitch decks, and strategic recommendations that clearly define business impact. Contribute to industry-specific POVs and transformation playbooks, working alongside national service line and sales teams. Participate in client discovery and strategy workshops, identifying pain points and potential transformation initiatives. Help articulate the business case and value proposition of BxS-led engagements to client stakeholders. 5. Thought Leadership & Internal Development Support the creation of internal BxS methodologies, toolkits, and reusable frameworks. Mentor junior consultants and contribute to the growth of the BxS practice. Stay informed of technology and industry trends, helping to ensure client recommendations are future facing. Participate in internal initiatives around business architecture enablement, product strategy, or OCM maturity. Qualifications & Experience 7+ years of experience in management consulting, business strategy, business architecture, or digital transformation. Proven ability to translate business strategy into executable roadmaps and capability models. Strong understanding of organizational change concepts, including stakeholder engagement, communications, and training. Experience in conducting discovery workshops, business analysis, and backlog creation. Exposure to agile delivery environments and cross-functional collaboration. Strong analytical, communication, and presentation skills; comfortable interfacing with business and technology stakeholders. Familiarity with business architecture tools such as BPMN, capability mapping tools, or enterprise modeling platforms is a plus. Experience working across industries or in a specific vertical (e.g., healthcare, retail, energy) preferred. Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location. Phishing Scam Notice Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more. Neudesic is an Equal Employment Opportunity Employer: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************

A leading digital consultancy in San Francisco is seeking a Senior Consultant for Analysis & Insights. This role demands expertise in digital analysis, client engagement, and project management, focusing on Fortune 500 companies. Candidates should have at least a bachelor's degree in a quantitative field and experience with analytics tools such as Google Analytics. The position offers a competitive salary range of $110K-$125K and comprehensive benefits including medical insurance, flexible paid time off, and 401k. #J-18808-Ljbffr

Qorali has teamed up with a growth-focused consultancy that is passionate about delivering innovative ERP solutions to help businesses scale and succeed. We are seeking a highly skilled Senior Business Central Consultant who can lead projects independently while being an integral part of a strong, collaborative team. As a Senior Business Central Consultant, you will take ownership of end-to-end project delivery-from requirements gathering and solution design to implementation and post-go-live support. You'll work closely with clients to understand their business needs, configure Microsoft Dynamics 365 Business Central, and ensure successful adoption. This role is perfect for someone who values autonomy but thrives in a remote team-driven environment. Lead full-cycle Business Central implementations, including planning, configuration, testing, and deployment. Analyze client requirements and translate them into tailored solutions. Provide expert advice on best practices and system optimization. Manage client relationships and act as a trusted advisor throughout the project lifecycle. Deliver training and post-implementation support to end-users. Collaborate with internal teams to share knowledge and improve delivery processes. Stay up-to-date with Business Central updates and emerging technologies. What Our Client Is Looking For: Proven experience delivering Microsoft Dynamics 365 Business Central projects independently. Strong understanding of Dynamics NAV, Great Plains and Business Central and business processes across finance, operations, and supply chain. Excellent problem-solving Stakeholder management skills. Ability to work autonomously while contributing to team success. Consultancy or client-facing experience preferred. Why Apply? Be part of a growing consultancy with a clear vision and exciting projects. Work in a culture that values collaboration, innovation, and professional growth. Competitive salary and benefits package. Opportunities for continuous learning and certification.

We are seeking a Process Documentation Consultant to lead a short-term engagement focused on designing, standardizing, and delivering comprehensive documentation for a national, multi-site project. This initiative spans procurement, staging, delivery, installation, commissioning, and ongoing maintenance of integrated communication and security systems. The ideal candidate will ensure all documentation is accurate, consistent, and optimized for operational efficiency. This is a contract and remote opportunity. The candidate will need to be willing to occasionally come on- site to job in Atlanta, GA. Responsibilities: Conduct structured interviews with engineers and SMEs. Validate technical accuracy prior to publishing. Create clear, concise, and technically accurate process documentation. Maintain version control aligned with release cycles. Track documentation gaps and manage backlog items. Ensure consistent terminology across all guides and manuals. Participate in Agile/Scrum rituals (standups, sprint planning, demos). Communicate documentation needs and progress proactively to stakeholders. Develop architecture diagrams, workflows, troubleshooting guides, QA checklists, and assembly instructions. Document packaging specifications, labeling procedures, and material requirements. Incorporate examples, diagrams, and visuals for clarity. Qualifications: Proven track record in process documentation for complex, multi-site projects. Familiarity with integrated communication and security systems preferred. Background in Lean Process Improvement or Six Sigma (Green Belt or higher preferred). Experience working in Agile environments. Proficiency in diagramming tools (Visio, Lucidchart) and documentation platforms. Strong command of MS Office Suite and collaboration tools. Organized, detail orientated, and able to deliver under tight deadlines. Compensation: $75-$100 hr FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.

Join our team as a highly skilled Principal Consultant with deep expertise in electric and gas utility operations. This role focuses on process modeling, process mapping, and process automation, with secondary responsibility for utility data project management. The ideal candidate will bring a blend of technical proficiency and strategic insight to deliver innovative solutions that optimize utility workflows and enhance operational efficiency. ABOUT US we-do-IT Inc. (WDI) is a leading geospatial and IT consulting firm specializing in GIS solutions for the electric and gas utility sector. From automation and Esri Utility Network migrations to Microsoft Power Platform development, we help utilities streamline operations, reduce costs, and unlock efficiency. We're a 100% remote team with a harmonious culture that values collaboration, flexibility, and continuous learning - offering extraordinary benefits and true work-life balance. COMPENSATION Salary Range: $100,000 to $165,000 annually based on geographic location, skills, experience and internal equity. Bonuses: Discretionary annual performance + potential team leadership incentive Paid Time Off: 20 PTO days + 11 paid Federal holidays Retirement: 401(k) company match to 4% Health: Premium medical, dental, vision (effective immediately) Home Office: Equipment & supply reimbursement Professional Development: $2,500 annual training allowance + industry conference attendance RESPONSIBILITIES Process Modeling and Mapping Analyze and document current-state processes for electric and gas utility operations. Develop future-state process models aligned with industry best practices and regulatory requirements. Identify process gaps and recommend improvements for efficiency and compliance. Process Automation Design and implement automation strategies to streamline utility workflows. Collaborate with technology teams to integrate automation tools and platforms. Ensure automation initiatives align with organizational goals and deliver measurable ROI. Utility Data Project Management Lead data-driven projects focused on utility performance, reliability, and customer experience. Oversee data governance, quality assurance, and reporting for utility operations. Coordinate cross-functional teams to deliver projects on time and within scope. Stakeholder Engagement Serve as a trusted advisor to clients and internal teams on process optimization and automation. Facilitate workshops and training sessions to drive adoption of new processes and tools. QUALIFICATIONS Required Bachelor's degree in GIS, Engineering, Business, Computer Science, or related field. 15+ years in electric and gas utility operations, consulting or process improvement roles. Proven track record in process modeling, mapping and automation projects. Experience managing utility data projects and working with large datasets. Strong knowledge of utility GIS frameworks and operational standards. Proficiency in process modeling tools (e.g. LINQ, Lucid) and automation platforms (e.g. RPA tools). Background in ESRI product suite including ArcGIS Enterprise, ArcGIS Experience Builder, ArcGIS Online, and associated APIs. Background in GE Smallworld. Demonstrated project management and stakeholder communication skills. Excellent communication, analytical, and problem-solving skills. Preferred Master's Degree. Familiarity with Six‑sigma (DMAIC), lean workflows and digital transformation initiatives. Ability to lead complex projects and mentor junior consultants. Other Requirements: Flexibility to work across U.S. time zones as needed. Must be able to work legally in the US without sponsorship. Ability to pass a pre‑employment drug test. Ability to pass a background check. Eligibility & Application: Open to candidates residing in the U.S., excluding MA, MI, NY, OR, and WA Open until filled - applications reviewed as received. WDI is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workplace. #J-18808-Ljbffr

A leading technology company seeks a Principal Solutions Consultant - SAP to help clients modernize their SAP landscapes. In this role, you will design and implement solutions, lead integration discussions, and collaborate with cross-functional teams. The ideal candidate should have over 6 years of experience in SAP technologies, strong problem-solving abilities, and a passion for consultative selling. Competitive compensation and benefits are offered, including a salary range of $137,600 - $209,700 annually. #J-18808-Ljbffr

A biotech firm seeks a highly experienced Regulatory Consultant to develop regulatory strategies and manage ANDA submissions. The ideal candidate has an advanced degree in science or biomedical engineering and at least 10 years of experience with regulatory processes and successful ANDA approvals. This remote position offers the opportunity to work closely with executive leadership and serve as the primary contact with the FDA, ensuring compliance and successful product commercialization. #J-18808-Ljbffr

**The successful JD applicant will reside in the Portland or Seattle area** Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads. Responsibilities Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products Collaborating with sales partners on preference, driving strategy, and developing strategic account plans Identifying and sharing leads and opportunities with sales partners and/or Product Specialists Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement Collecting feature and function requirements from customers and communicate to appropriate product team members Utilizing all required processes, tools and systems Requirements Have a Juris Doctorate Display excellent verbal and written communication skills Have the ability to build solid relationships internally and externally Have proven training and/or sales experience Experience performing simple and complex research assignments Display impressive organizational skills Be able to travel up to 50% of the time Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

3 HTi, LLC is a privately held systems integrator / PTC Platinum reseller that is the Global Leader for Digital Transformation of the Manufacturing Enterprise. We provide technology platforms and enterprise applications for smart and connected products, operations, and systems. We are looking for an Enterprise Product Lifecycle Management (PLM) Technical Implementation Consultant to implement PTC's Windchill software. As a provider of turnkey solutions consisting of both software and professional services, our people are the key to success. We are looking for the absolute best to join our world‑class team. We want balanced individuals who are willing to go the extra mile to provide the unmatched results our clients expect. We are looking for remotely based professionals in Philadelphia, Pittsburgh, Baltimore, Boston, New York City, Atlanta, Charlotte and Orlando. We are headquartered in Mount Laurel, NJ USA. Technical Consultant Job Description As a Technical Consultant, you will help our clients solve challenging issues. The work is fast‑paced, demanding, and provides unparalleled exposure to unique opportunities. Our focus is on helping clients maximize value from software solutions, not just on making the technology work. In this role, you will help install, design, develop, test, and drive adoption of software solutions for a diverse set of clients. You will be required to identify and document current processes, analyze them and suggest a future state and get buy‑in from the end user community. Conduct workshops to gather user requirements and functionalities and generate functional specifications. You should be able to identify gaps in the current state and design solutions to bridge the gaps. Knowledge of the Windchill change management process. Must be able to formulate workflow processes from customer input. You will be required to work directly with the Customer as well as development team. Requirements Worked in the Industry for at least 5 years. 5 years experience with Windchill. Experienced in use of Windchill PLM, PDMLink and PTC's Windchill products. Knowledge and use of Java, JSP, JavaScript, J2EE, XML for modification of Windchill. Excellent Written and Verbal Communication Skills. Capable of handling multiple activities, overseeing infrastructure design, system upgrades and customizations, workflow creation, and working with a team to develop solutions to meet customer requirements. Bachelor of Science Degree in Information Technology or Engineering/Computer Science. Capable of interfacing with customers and coordinating requirements, status updates, deployments. Experience in resource planning and allocation. Experience installing, upgrading, integrating and migrating a Windchill environment. Excellent communication, presentation and interpersonal skills. A self-starter who can work independently without direct supervision. Will work from home, minimum travel required (Under 10%). 3 HTi is a great place to work. Our culture is one of excellence, innovation, empowerment, and caring about our customers, communities, and employees. We have built an action‑oriented culture of integrity and trust, creating a sense of team spirit at the company‑wide level. At 3 HTi, we have great team members and know that they are critical to the company's success. The Core Values we live by to achieve our success are: Customer Success, Team Member Success and Growth, Excellence, Innovation & Empowerment, Integrity & Professionalism, Social Responsibility through Shared Value, Teamwork, Winning. We are looking to add strong candidates that uphold the 3 HTi Core Values and are eager to grow and develop their careers with us. If you share these values and enjoy a work environment that is fast paced, hands‑on, and results oriented, then 3 HTi is the place for you. Please visit our website to learn more ***************************************** All qualified applicants will receive consideration to join the team without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr

Under minimal supervision, responsible for data analytics and visualization for the Engineering Decision Support department. Interfaces and coordinates with counterparts in multiple operating companies to obtain required input data for modeling and technical support. Responsible for building database libraries and assisting with data extracts and data manipulation as needed. Conducts data analysis in support of operational and planning projects. Manages and participates on complex projects and project phases related to the development, testing, and roll-out of new business systems, infrastructure, reports, process, data feeds and other deliverables related to the enterprise brokerage and transportation systems. Collaborates with various departments and levels of management in designing and providing analytical capabilities via management information systems and decision support tools. Effectively communicates with internal and external customers to capture current data management requirements and objectives from different stakeholders that define their needs Gathers business requirements and determines most effective and efficient reporting platform Interfaces with stakeholders to understand analytical needs for entire organization Works with team to conduct root cause analyses and communicates improvement recommendation Designs and develops metrics and reports, dashboards and analyses to drive key business decisions SQL expert and general understanding of databases, relationships and data integrity concepts Assesses opportunities and makes recommendations on business strategies and technology architecture relative to management information systems and decision support tools Responsible for developing and implementing Data visualization best practices; manages data visualization needs and provides details roadmap to management Conducts large scale data analysis and modeling to derive actionable insights Reviews outputs for trends across the industry and provides effective data story telling Collaborates with various departments and levels of management in designing and providing analytical capabilities via management information systems and decision support tools Performs other duties as assigned. Bachelor's degree/equivalent in engineering, data analytics, computer software or related technical or quantitative discipline. Five (5) years experience in data analytics, data management and/or engineering Excellent analytical, problem solving, presentation, project management, SQL, data analytics tools (e.g. SAS), data visualization tools (e.g., Tableau, SAS VA, Spotfire) Excellent human relations, organizational/time management and communication skills. Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $6,706.12 - $12,724.41 USD Monthly Additional Details: FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Using fundamental technical skills, analytical abilities, and up-to-date regulatory knowledge, provide complete customer oriented, air quality permitting, modeling, and compliance solutions, to assist clients in areas of permitting and regulatory compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Technical Responsibilities: -Conduct air dispersion modeling analysis in accordance with project requirements and/or published guidelines. -Calculate air emissions, determine required control technologies, and document process information to ensure client operations, and work practices are in accordance with all applicable regulations. -Remain current regarding the latest developments in air pollution control technologies. 2. Regulatory Knowledge: -Assemble permit applications, permit amendment applications, standard exemptions, source inventories, and emission fee calculations for submittal to state regulatory agencies for industrial clients. -Understand existing regulations and continually review new and proposed regulations as they relate to industrial clients. 3. Maintain relationships with existing clients solicit new project work as appropriate; communicate results of analyses internally and externally in verbal and written form. 4. Assist new project engineers with projects and participate in internal training. 5. Update client information in internal database in a timely manner. (The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.) SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.

Associate, Copywriter, Marketing, Remote job at Huron Consulting Services. Chicago, IL. Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients individuals and communities. Were helping our clients find new ways to drive growth enhance business performance and sustain leadership in the markets they serve. And were developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team youll help to evolve our business model to stay ahead of market forces industry trends and client needs. Our accounting finance human resources IT legal marketing and facilities management professionals work collaboratively to support Hurons collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. The Associate Copywriter supports the Industry Marketing team by developing compelling channel-specific copy that brings Hurons brand and thought leadership to life. This role balances strategic thinking with creative execution writing content that connects with audiences across the full buyer journey. The Copywriter partners with the Industry Marketing Director and Content Strategists to align messaging inform campaign strategies and ensure content is optimized for performance. They are adept at varying voice style and messaging based on the industry company or target audience and skilled at interpreting creative briefs to develop concepts for execution. Key Responsibilities Content Development Write persuasive conversion-focused copy for digital and multichannel campaigns including social email website paid social and paid search. Translate industry insights and marketing strategies into dynamic storytelling that resonates with targeted audiences across buyer stages. Partner with the Industry Marketing Director to inform and strategize around channel-specific messaging. Optimization & Performance Apply SEO and emerging GEO techniques to maximize visibility and discoverability. Support measurement and optimization by contributing to A/B testing strategies and copy refinements based on performance results. Collaborate with analytics and digital teams to monitor content impact and integrate insights into future copy development. Collaboration & Thought Leadership Serve as a thought partner to the Industry Marketing Director and Content Strategy team bringing fresh creative ideas and market trend insights. Work cross-functionally with Creative Digital and Industry Marketing peers to ensure consistent voice and alignment across all touchpoints. Mentor junior content team members in writing best practices and channel-specific approaches. Collaborate with the Creative team to develop compelling content narratives that support integrated multichannel campaigns. Apply AI literacy and experience with AI copywriting tools to enhance content development streamline workflows and generate new ideas responsibly. Key Responsibilities: Manage Education & Research RFP and orals pursuits: Lead the end-to-end pursuit process from kick-off through submission and client presentation. Coordinate pursuit teams manage timelines and ensure strategic alignment and delivery of professional brand-compliant materials. Leverage AI and technology: Use AI-driven tools and data insights to streamline pursuit management enhance proposal/orals quality and improve win rates. Identify opportunities to automate analyze and optimize content and processes. Facilitate strategic deal discussions: Partner with leaders to define win themes capture differentiators and incorporate competitive intelligence into pursuit strategies and deliverables. Ensure Salesforce data accuracy: Manage workload effectively while maintaining data integrity compliance and timely updates in Salesforce to support accurate pipeline tracking and reporting. Govern sales content and best practices: Curate tag and maintain proposal content in Seismic; help establish review cycles and drive adoption of best practices and tools across the team. Drive continuous improvement: Gather feedback develop tools and training and champion process improvements to enhance pursuit effectiveness and team performance. Assist in triaging requests aligning support replying and interfacing with our internal clients on a timely basis. Related Experience & Core Competencies 35 years of experience in a B2B or professional services environment. Demonstrated success managing complex proposal RFP and orals processes from planning through delivery. Strong writing editing and PowerPoint skills with exceptional attention to detail and brand consistency. Proven ability to partner effectively with senior leaders and cross-functional teams across varying leadership styles and availability. Experience with Salesforce Seismic Microsoft Teams/SharePoint or similar tools. Knowledge of AI tools and emerging technologies that support business development is a plus. Strong executive presence and professional communication skills with the ability to influence and build trust at all levels. Rigorous focus on quality accuracy and deadline management. Excellent customer service orientation with strong communication and collaboration skills. Strong critical thinking analytical and problem-solving abilities. Central Time Zone Work hours are strongly preferred The estimated base salary range for this job is $70000-$90000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors including but not limited to specific skills or certifications years of experience market changes and required travel. This job is also eligible to participate in Hurons annual incentive compensation program which reflects Hurons pay for performance philosophy. Inclusive of annual incentive compensation opportunity the total estimated compensation range for this job is $80500-$103500. The job is also eligible to participate in Hurons benefit plans which include medical dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. #LI-EA1 #LI-Remote Position Level Associate Country United States of America Required Experience IC Qualifications Bachelors degree in Marketing Communications Journalism or related field. 4 years of professional experience in copywriting preferably within B2B or professional services marketing. Proven ability to write compelling audience-centered copy across channels including digital advertising email social web and paid campaigns. Strong understanding of the buyer journey and ability to tailor messaging to specific stages for engagement and conversion. Familiarity with SEO GEO measurement and optimization strategies. Experience with A/B testing methodologies to inform content performance improvements. Professional portfolio demonstrating creative range and alignment with brand tone (required for consideration). AI literacy and experience using AI copywriting tools to improve efficiency and creativity in content workflows. Core Skills & Competencies Strategic Storytelling: Ability to translate complex ideas into clear compelling and engaging copy. Multichannel Writing Expertise: Skilled at writing for diverse platforms (web social email paid digital) with an understanding of audience and channel nuances. Campaign Alignment: Knowledge of integrated multichannel marketing campaigns and the role of copy in driving results. Creative & Innovative Thinking: Brings forward fresh audience-focused ideas to enhance impact. Optimization Mindset: Understands measurement and performance data to refine content for maximum ROI. AI Literacy & Tool Use: Proficiency in using AI writing tools to support copy development while maintaining ethical and brand standards. Collaboration & Influence: Works effectively across marketing teams and with senior stakeholders. Professional Services Knowledge: Experience in B2B or consulting industries preferred. #J-18808-Ljbffr

The Principal, Health Business Analytics leads analytic strategy and execution for Medicare Risk Adjustment programs, driving insights that optimize revenue, compliance, and operational performance. This role partners with cross-functional leaders to translate complex data into actionable strategies that improve risk score accuracy, evaluate program effectiveness, and support executive decision-making. The Principal Health Business Analyst applies expertise to initiatives of the highest risk, complexity and impact to the business, solves the most critical issues, serves as a strategy influencer, applies knowledge of emerging trends and industry practices and is responsible for coaching, training and providing technical oversight to others. Essential Functions: Lead analytic strategy for risk adjustment and align insights with enterprise financial and compliance goals. Analyze risk score trends, model performance, and program results to identify revenue and quality improvement opportunities. Partner with Finance and Actuarial to forecast revenue and assess CMS model impacts (e.g., V24 → V28). Evaluate vendor, provider, and campaign performance for prospective, retrospective, and encounter programs. Ensure analytic integrity, data accuracy, and compliance with CMS risk adjustment requirements. Deliver clear, actionable insights and visualizations to senior leadership. Mentor analysts and advance the use of predictive modeling, automation, and performance dashboards. The essential functions listed represent the major duties of this role, additional duties may be assigned. Serve as strategy influencer and subject matter expert on assigned projects of high risk, complexity and impact to the business Manipulate data using large datasets and multiple data sources Act as primary Analyst for large projects and proactively identify topics for analysis Analyze or assist in the analysis of processes and programs in achieving stated goals. Provide analyses and recommendations if corrections are needed. Investigates and discovers areas of opportunity. Develop advanced Excel-based models and spreadsheets containing advanced functions that are used to evaluate historical trends and forecasts and to identify best practices. Write advanced SAS and/or SQL programs for data extraction. Integrate data across multiple areas. Modifies existing programs for data extraction Apply risk adjusters when applicable Accountable for developing insightful and actionable summaries and recommending actions Monitor and evaluate patterns, costs and trends. Recommend new analytical processes; partner with Information Management in the development of new analytical tools such as power pivots and analytical cubes to enhance analytical capabilities. Train team members on analytical tools and techniques including complex SAS and/or SQL, advanced Excel and detailed risk/analytical models. Provide guidance and review work of team members. Monitor emerging trends, provides strategy input to Director, prepares benchmarking reports and recommendations Lead development of industry leading analytical methods, tools and models Required Work Experience 8+ years related work experience. Experience Details: Risk Adjustment Related Bachelor's degree or additional related equivalent work experience Experience using algorithms and inferential statistics. Advanced level experience writing SQL /SAS or related code Advanced Excel skills Proficient with Microsoft Office products Ability to manage tasks independently, take ownership of responsibilities and meet deadlines High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Demonstrated leadership abilities including effective knowledge sharing and conflict resolution Ability to train team members on advanced analytical tools and techniques (complex SAS and/or SQL, advanced Excel and detailed risk/analytical models) In-depth business process knowledge of several key business functional areas Expert-level ability communicating highly complex information clearly and articulately for all levels and audiences Expert innovator with ability to think beyond established standards and processes Expert-level knowledge and experience applying current and emerging trends Expert consulting, negotiating, communicating , consensus building, presentation and facilitation skills 4 or more years of experience with health business Preferred Education Bachelor's degree Business Analytics, Health Economics or similar program Master's degree General Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance; Income protection benefits: life insurance, short- and long-term disability programs; Leave programs to support personal circumstances; Retirement Savings Plan including employer match; Paid time off, volunteer time off, 10 holidays and 2 well-being days; Additional voluntary benefits available; and A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Annualized Salary Range: $116,500 - $189,300 Typical Annualized Hiring Range: $116,500 - $145,600 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Must have skills : Requirements Analysis, Requirements Development, Wireframing Job Description : Analyze business processes/workflows to identify business objectives and requirements. Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts. Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle. Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process. Communicate project task/activity milestones to Project Managers and project teams. Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms. Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills Demonstrates ability to express complex technical concepts in business terms Demonstrates ability to work independently, but also perform as a team player Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist. Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken's goals. We're looking for a Principal, Business Operations to own core processes while driving key operational uplift projects across Finance, Product, and Treasury. This role sits at the intersection of financial control, product execution, and enterprise operations - ensuring the business runs smoothly while helping prepare Kraken for its next phase of growth. The opportunity Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX,, and Compliance. Maintain and refine key cross-functional operations. Define and track enterprise KPI targets, delivering analytic insights that inform Kraken's strategy and shape priorities across Product and Commercial teams. Support annual and quarterly planning, coordinating inputs across FP&A, Product, and Data teams, and preparing materials for business reviews, board decks, and executive updates. Lead or contribute to integration projects from acquisitions or strategic partnerships, ensuring alignment, synergy, and data consistency across functions. Partner with Finance, Audit, and Treasury teams to build robust business processes and strengthen company-wide financial controls. Build trusted relationships across teams and levels, from C-suite leaders to product managers, fostering alignment, accountability, and execution on key initiatives. Skills you should HODL 5+ years of proven experience in Business Operations, FP&A, Product Strategy, or Consulting at a high-growth fintech, crypto, or technology company, or with a top-tier management consulting firm or investment bank. Proven success leading complex, cross-functional initiatives involving multiple business units (Finance, Legal, Product, KX) from inception through execution. Strong grasp of financial planning, reporting, and controls processes, with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes. Analytical and strategic thinker, skilled at identifying business drivers and uncovering insights that lead to measurable improvements. Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes. Excellent communicator and presenter, able to distill complex information into clear, actionable narratives for executives and cross-functional stakeholders. High-ownership mindset, comfortable rolling up your sleeves to build processes, solve problems, and drive change in fast-paced environments. Trusted advisor to senior executives, capable of influencing key decisions and advancing high-impact initiatives. #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Consultant, Change Management in the United States.This role is a high-impact consulting position focused on guiding enterprise clients through organizational change in contact center environments. You will work closely with customer teams to develop and implement structured change management plans that drive adoption of new technologies, processes, and AI-enabled tools. Acting as a trusted advisor, you will facilitate workshops, provide coaching, and create materials to ensure leaders and frontline staff embrace new ways of working. The role requires balancing strategic guidance with practical, role-based adoption strategies, while addressing resistance and building executive support. You will collaborate with cross-functional teams to ensure successful technology integration, operational improvements, and measurable business outcomes. Strong facilitation, communication, and advisory skills are critical for success in this position.Accountabilities: Advise clients on change management plans, adoption strategies, and engagement approaches Conduct interactive workshops to build understanding and buy-in among leaders and teams Guide the development of PROSCI-aligned change management plans, including stakeholder engagement, communication, enablement, and reinforcement mechanisms Support adoption of AI-enabled contact center tools, translating capabilities into actionable, role-based guidance Collaborate with client sponsors, leaders, and internal consultants to address resistance, trust, and workforce adoption considerations Create templates, messaging, and content assets for client customization and ongoing use Requirements: PROSCI certification (required) 5+ years of experience leading change management for large technology implementations or organizational transformations Experience in enterprise software change management within contact center or similar operational environments Knowledge of AI, automation, or advanced analytics adoption strategies Strong facilitation, presentation, and communication skills for executive and frontline audiences Ability to navigate ambiguity, drive results, and influence leadership teams Domain familiarity preferred in areas such as omni-channel routing, CRM, workforce management, quality management, analytics, and performance management Demonstrated ability to work collaboratively in team-based consulting environments Benefits: Competitive salary and bonus potential Flexible remote work arrangements Comprehensive benefits including healthcare, retirement, and wellness programs Opportunity to work on AI-driven, enterprise-level change management initiatives Professional development and mentorship within a consulting environment Exposure to diverse clients and high-impact transformation projects Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Career CategoryInformation SystemsJob Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Principal IS Business Analyst - Clinical Study Design and Analysis What you will do Let's do this. Let's change the world. Amgen is seeking a Principal IS Business Analyst to join the Clinical Study Design and Analysis (CSDA) product team. You will be responsible for "Run" and "Build" project portfolio execution, collaborate with business partners and other IS service leads to deliver IS capability and roadmap in support of business strategy and goals. The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team. Roles & Responsibilities: Collaborates with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals. Captures the voice of the customer to define business processes and product needs. Works with Product Managers and customers to define scope and value for new developments. Collaborates with Engineering and Product Management to prioritize release scopes and refine the product backlog. Ensures non-functional requirements are included and prioritized in the product and release backlogs. Facilitates the breakdown of epics into features and sprint-sized user stories and participates in backlog reviews with the development team. Clearly expresses features in user stories and requirements so all team members and stakeholders understand how they fit into the product backlog. Translates complex business and technological needs into clear, actionable requirements for development teams. Ensures acceptance criteria and definition of done are well-defined. Works closely with UX to align technical requirements, scenarios, and business process maps with user experience designs. Stays focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders. Develops and executes effective product demonstrations for internal and external stakeholders. Maintains accurate documentation of configurations, processes, and changes. Serves as a liaison between global DTI functional areas and global development scientists, prioritizing their needs and expectations. Manages a suite of custom internal platforms, commercial off-the-shelf (COTS) software, and systems integrations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications. Basic Qualifications: Doctorate degree and 2 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Master's degree and 4 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelor's degree and 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Associate's degree and 10 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR High school diploma / GED and 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Must-Have Skills: Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery through technology. Experience with Agile software development methodologies (Scrum). Excellent communication skills and the ability to interface with senior leadership with confidence and clarity. Experience in writing requirements for the development of modern web applications. Experience in writing user requirements and acceptance criteria in Agile project management systems such as JIRA. Good-to-Have Skills: Demonstrated expertise in a clinical development domain and related technology needs. Experience in managing product features for PI planning and developing product roadmaps and user journeys. Familiarity with low-code and no-code test automation software. Technical thought leadership. Ability to communicate technical or complex subject matters in business terms. Experience with Jira Align. Knowledge of cloud platforms (AWS, Azure/Databricks, GCP) and enterprise infrastructure technologies. Experience with DevOps, continuous integration, and continuous delivery methodologies. Professional Certifications: SAFe for Teams certification (preferred). Soft Skills: Able to work under minimal supervision. Skilled in providing oversight and mentoring team members, with a demonstrated ability to delegate work effectively. Excellent analytical and gap/fit assessment skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models, including remote and hybrid work arrangements, where possible Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 143,358.00 USD - 173,256.00 USD