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Top 50 Business Process Senior Consultant Skills

Below we've compiled a list of the most important skills for a Business Process Senior Consultant. We ranked the top skills based on the percentage of Business Process Senior Consultant resumes they appeared on. For example, 9.8% of Business Process Senior Consultant resumes contained Process Improvement as a skill. Let's find out what skills a Business Process Senior Consultant actually needs in order to be successful in the workplace.

These are the most important skills for a Business Process Senior Consultant:

1. Process Improvement

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high Demand
Here's how Process Improvement is used in Business Process Senior Consultant jobs:
  • Provided business process consulting services to high-tech clients within Silicon Valley; Identified process risks and recommended process improvements.
  • Directed process improvement projects and employed change management principles to capture stakeholder buy-in ensuring successful process change.
  • Identified and prioritized over 40 Automated and Non-Automated Process Improvement opportunities using gap analysis and prioritization matrices.
  • Facilitated cross-functional/cross-departmental process improvement and design sessions to understand, assess, and evaluate processes holistically.
  • Led process improvement projects in support of the organizations strategic imperative of process innovation and standardization.
  • Facilitated employee buy-in for process improvement and provided guidance and support to finance and accounting departments.
  • Monitor system performance and provide metrics to management to identify trends and recommend process improvements.
  • Provided technical consulting to implement SAIC, organization, and other industry process improvement methods.
  • Served as a corporate expert for business process improvement and re-design for Cobalt/GM initiative.
  • Developed strategy guidance for Defense Information Systems Agency s process improvement office.
  • Conducted process improvements utilizing the Lean Six Sigma-based process analysis methodology.
  • Brainstormed with different business areas to identify process improvement opportunities.
  • Trained executives in process improvement techniques and strategy.
  • Identified and developed process improvements to deliver and receive secured PHI data files from third party vendors.
  • Change agent by driving the required cultural transformation and the adoption of successful process improvement practices.
  • Key contributor to program's first joint Lean Six Sigma Process Improvement Project with government customers.
  • Provided business process improvements to clients using Oracle Financials including identifying and designing solutions based on business needs.
  • Developed business process improvement solutions utilizing Lean Six methods (ex.
  • Key Accomplishments: Process Improvement in the area of Operational Excellence using the classic DMAIC methodology.
  • Project Management - Reengineering/Process Improvement Projects: 1.

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2 Process Improvement Jobs

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2. Project Management

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high Demand
Here's how Project Management is used in Business Process Senior Consultant jobs:
  • Project Management resource to Talent Management Leadership, managing larger-scale cross-organizational projects.
  • Led efforts to implement a project management methodology.
  • Launched the Project Management Portal in 2007 with over 550+ projects managed in 2013 across 15+ IT and business organizations.
  • Utilize flow charting, statistical analysis, spreadsheet, word processing, project management and presentation software.
  • Delivered business process consulting, project management and training services to a wide range of industries.
  • Project management and product test execution for billing and financial systems.
  • Integrated Project Management Methodology and Solution Development Lifecycle Methodology.
  • Led the effort to develop a Solution Development Lifecycle Methodology and integrate it with an improved Project Management Methodology.
  • Project Management - Production Support and Operations: 1.

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4 Project Management Jobs

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3. Business Requirements

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high Demand
Here's how Business Requirements is used in Business Process Senior Consultant jobs:
  • Set up application according customer's business requirements.
  • Led the development and integration of business requirements for all projects across all work streams.
  • Verified that the business requirements supported the business area's needs.
  • Presented business a proposal of next steps in Business Process change and implement Siebel application that meets the business requirements.
  • Drafted client deliverables including process maps and business requirements documentation.

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3 Business Requirements Jobs

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4. Financial Institutions

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high Demand
Here's how Financial Institutions is used in Business Process Senior Consultant jobs:
  • Performed Sarbanes-Oxley testing for publicly traded companies in sectors such as financial institutions, manufacturing, distribution, and contracting.

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5. Sigma

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high Demand
Here's how Sigma is used in Business Process Senior Consultant jobs:
  • Eliminated process bottlenecks as Six Sigma Lean project team member implementing key initiatives.
  • Charged with an annual savings of $4 million for the National Human Resources Center through Lean and Six Sigma projects.
  • Lean Six Sigma team member that transformed Dell's financial arm in the following ways: 1.
  • Redesigned Lean Six Sigma training plan and delivery for Lean Practitioners and Green Belts.
  • Teach Process Excellence courses focusing on Lean, Six Sigma & A3 methodologies.
  • Delivered 100 hours of Lean Six Sigma classroom training to 100 participants.
  • Project supported the Employee Relations Simplification 6-Sigma Project.
  • Provided Lean Six Sigma leadership to a leading global producer of industrial chemicals, including acetyl products and high-performance engineered polymers.
  • Lean Six Sigma Trainer: Trained well over 200 employees in Yellow, Green and Black Belt courses across Dell 3.
  • Utilize industry best practices including Lean Six Sigma and Capability Maturity Model Integration (CMMI ) techniques.

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2 Sigma Jobs

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6. SR

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high Demand
Here's how SR is used in Business Process Senior Consultant jobs:
  • Assess stakeholder training requirements and develop applicable role-based classroom training material.
  • Designed blended learning solutions aligned with business objectives that reduced time in classroom, saved staff cost and travel expense
  • Research Analysis to identify the factors affecting speed and Quality of Medical Transcription using SR.
  • Develop and deliver classroom training sessions in SCM/APO, PP, MM, and HCM.

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7. Architecture

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high Demand
Here's how Architecture is used in Business Process Senior Consultant jobs:
  • Developed process asset architecture and documentation for operational conformance with QMS requirements.
  • Captured present and target Capability Maps, Business and Operating Models, performance and value architectures.
  • Develop and deliver architecture, gap analysis, ARIS, and business process models.
  • Define the Automation Test Architecture and scope coverage for SAP SRM project.
  • Experienced in TOGAF, ZACHMAN and FEAF / Federal Segment Architecture.
  • Established the Architecture Review and Change Board, processes and procedures, facilitated meetings, assisted development of web site.

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8. Governance

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high Demand
Here's how Governance is used in Business Process Senior Consultant jobs:
  • Completed change management communication plan and defined corporate governance practices for ongoing maintenance of global standards with coworker.
  • Collaborate with Business and Technical Leaders in support of the demand management process including Governance models.
  • Project Managed execution of SACM Governance Process Development activities from Planning through Monitoring.
  • Integrated technical review process with project governance and project management methodology.
  • Integrated Governance process and Technical Review.
  • Improved collaboration and performance of SACM Governance process development team across all ITAM Lifecycle phases.

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9. Future State Processes

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high Demand
Here's how Future State Processes is used in Business Process Senior Consultant jobs:
  • Incorporated controls into future state processes.

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10. Assurance

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high Demand
Here's how Assurance is used in Business Process Senior Consultant jobs:
  • Provided assurance that Licensee's royalty reporting and payment process was adequate and evaluated adherence to Licensing agreement.
  • Provided Industry Best Practices for Requirements Management, Quality Assurance, Systems Integration, Defect Tracking, and Project Control.
  • Support Planning: Manage Resource Scheduling and Task allocation, perform SLA and Metrics Management, and Production Assurance activities.
  • Assessed supplier onboarding for indirect services like engineering, product testing and quality assurance.

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11. KPI

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high Demand
Here's how KPI is used in Business Process Senior Consultant jobs:
  • Led proof-of-concept project for the Executive Dashboard, implementing KPIs for Employee Satisfaction and Cost per Customer.
  • Promote continuous improvement practices through process metrics/KPI's, dashboards, and role accountabilities.
  • Created a SAS-based email-alert mechanism giving DFS process owners unprecedented control over their KPIs.
  • Prepared business cases and conducted analysis against KPIs.

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12. Itil

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high Demand
Here's how Itil is used in Business Process Senior Consultant jobs:
  • Implemented ITIL processes and tools that integrated and automates four key processes - Incident, Problem, Change and Release Management.
  • Applied COBIT & ITIL standards throughout future state business processes.
  • Key accomplishments Developed and deployed two ITIL process maturity tools which were then applied to the SAIC corporate ITIL toolkit.

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13. Current State

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14. Data Warehouse

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high Demand
Here's how Data Warehouse is used in Business Process Senior Consultant jobs:
  • Created data warehouse to analyze performance against contracts.
  • Created reporting and other database focused development (data conversion and extraction, data warehouse) using Oracle PL/SQL.

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15. Sharepoint

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average Demand
Here's how Sharepoint is used in Business Process Senior Consultant jobs:
  • Designed SharePoint collaboration site to centralize documentation storage and access; developed SharePoint-based tools to facilitate action tracking.
  • Assist SharePoint developers with implementation and testing of legacy intranet migration project.
  • Provide project management support including updates to the team's MS SharePoint site.
  • Implemented a database on the DCMO SharePoint site to assist in workflow and organizational information sharing across the department.
  • Worked with technology to create the SSG Sharepoint repository.

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16. Document Management System

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17. SME

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Here's how SME is used in Business Process Senior Consultant jobs:
  • Managed and performed business risk assessments, testing of controls, identification of control/ performance gaps and developed process improvements.
  • Act as application SME for performing system design, implementation, configuration, architecture and complex environment troubleshooting.
  • Managed application assessment and requirements activities associated with the implementation of SAP and it functionality with telephony platforms.
  • Led team that evaluated computer competency of employees, developed an assessment process and implemented remedial training.
  • Performed organizational assessments, process design and implementation and operations measurement and improvements.
  • Produced standard operating procedures for risk assessment and fraud business areas.
  • Developed e-Competency Model, Assessment and Training.
  • Facilitated and contributed extensively to meetings and workshops with client project managers and subject-matter experts (SME).
  • Perform Change Impact Assessments to identify potential risks and develop specific plans to mitigate or address the concerns.
  • Calculated financial KPI's (ROI, IRR and NPV) as part of relocation cost assessment.
  • Led client strategic risk assessments addressing management concerns regarding business process risks to set audit strategies.
  • Validated process artifacts created with process and compliance SME, & process owners to obtain approval.
  • Act as senior SME for business programs interests during development of supporting IT systems.
  • Developed business processes for the Risk Assessment, Fraud and MHA-C Contracting business areas.
  • Implemented contact center call flow / IVR modifications based on Change Management impact assessments/designs.
  • Lead the DIMHRS Research and Assessment Lab Business Case.
  • Published Malcolm Baldrige divisional assessments as an internal company examiner.
  • Performed research and work with SMEs to document SSG procedures and risks in the Risk Control Self-Assessment (RCSA) tool.
  • Provided architectural assessment of multiple e-commerce software platforms and related technologies including WebSphere Commerce, Endeca, IBM WCM.
  • Worked with top level executives to achieve evolvement up the CMMi Level scale including implementing Malcolm Baldrige internal assessments.

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18. Business Cases

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Here's how Business Cases is used in Business Process Senior Consultant jobs:
  • Developed value stream maps, and created and presented convincing business cases.

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1 Business Cases Jobs

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19. Business Process Management

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average Demand
Here's how Business Process Management is used in Business Process Senior Consultant jobs:
  • Analyzed business needs and researched business process management software products such as Serena Business Manager and ServiceNow for the FBI.
  • Provided Document & Business Process Management (BPM) product expertise throughout sales engagements process.

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20. Customer Service

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Here's how Customer Service is used in Business Process Senior Consultant jobs:
  • Received TRW Star Performer award for outstanding customer service in developing executive decision making model incorporating three lines of business.

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21. PMO

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average Demand
Here's how PMO is used in Business Process Senior Consultant jobs:
  • Transformed PMO from a Traditional Project Management to an Agile Project Management organization.
  • Revised Corporate Project Management Methodologies, analyzing, capturing and improving current-state business practice to standardize the PMO for future state.
  • Chaired Project Review Boards for all PMO managed projects requiring custom design solutions, exceeding $500k budget requirements.
  • Improved reporting capabilities of the PMO to reflect real-time cost per project.
  • Developed PMO processes and define and implement best practices.
  • Collaborated with the PMO to revise and improve the IT Post Project Review Process, including IT Project Metrics.

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22. Information Technology

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3 Information Technology Jobs

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23. User Acceptance

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average Demand

24. Process Design

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average Demand
Here's how Process Design is used in Business Process Senior Consultant jobs:
  • Aligned organization, operations with IT by layering process design and structuring business and performance requirements and modeling accordingly.
  • Develop current and future state business process design flows and link to future state technology.
  • Focused on business requirements definition, functional design, process design and change management.
  • Key achievements include: Project Wickenby - Cross-departmental process design and workflow for 6 gov't departments and over 20,000 employees.

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25. ISO

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average Demand
Here's how ISO is used in Business Process Senior Consultant jobs:
  • Created customized plans to isolate desired changes, including leadership development, accountability processes and balanced scorecards.
  • Provide continuous coaching and mentoring resulting in facility's ability to maintain ISO certification.
  • Drafted report summarizing assessment, supervisory issues, and remediation/enhancement strategies for client.
  • Lead customer complaint advisory meetings and operational system enhancements with senior management.
  • Prepared, compiled, and reviewed audit documentation in response to requests to extent possible thus reducing interruption to front-line supervisors.
  • Led expertise and development of 2 dockets dealing with both market data and internal NT data comparison.
  • Trained manufacturing facility's Quality Manager and staff on ISO 9001:2008 Internal Auditor Training.
  • Guided change management process refinement and served on change advisory board.
  • Coordinated Appraisal/Audit Activities with participating organizations (CMMI & ISO).
  • Act as liaison between Sage's technical team and the clients.
  • Implemented and complied with ISO9000 standards.
  • Led advisory effort to recommend BPMS opportunities for global chemical manufacturer Cytec.
  • Utilized ISO [ ] certification as a Lead Auditor to audit organizational business processes and managed the continuous improvement of processes.
  • Provided leadership and technical oversight and guidance for the process engineering and improvement of the ITIL and ISO 20000 processes.
  • Served as the primary liaison to IT and HR Compliance for The Hartford's proprietary eI9 application and eVerify requirements.
  • Orchestrated implementation of an ISO 9001 / AS9100 QMS for a multi-site national organization.

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26. ERP

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average Demand
Here's how ERP is used in Business Process Senior Consultant jobs:
  • Consolidated requirements into a 300-page document with recommendations for simplifying and integrating enterprise architecture.
  • Introduced and successfully executed new communications technologies and processes within the Enterprise Operations division.
  • Led and provided expert oversight to enterprise-wide initiative to improve IT infrastructure.
  • Practice start-up leader for Enterprise Risk Management services, consulting on Internal Audit and Audit Committee strategic setting direction.
  • Aided in maturing and sustaining quality strategy and process improvement across enterprise-wide IT integrator program valued at $450M.
  • Provide product and implementation expertise to clients on how best to successfully implement and utilize ERP systems.
  • Project team member on Enterprise version upgrade from 9.1 to 12.
  • Lead the enterprise deployment of Lean Six Sigma Knowledge Transfer.
  • Act as interpreter between technical and non-technical users.
  • Enhanced business intelligence foundational capabilities around customer and enterprise view, security, performance and user s experiences.
  • Defined and built return on investment analytical tool for use by governance team and compilation at an enterprise level.
  • Support the phased rollout of SAP ERP to a combined user base of 40,000 + individuals.
  • Work Experiences: Implemented various modules of PeopleSoft ERP systems (Version 7.5 - 8.4).
  • Project Manager: Designed a new process to monitor complaints and customer issues across the enterprise.
  • Developed interface with Gentran Server / Gentran Integration Suite, legacy intranet EDI application and Accpac ERP system.

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4 ERP Jobs

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27. Peoplesoft

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Here's how Peoplesoft is used in Business Process Senior Consultant jobs:
  • Led the team that developed and implemented infrastructure with text driver connection between PeopleSoft and Institutional Directory.
  • Created process decomposition and workflow documentation for MNDoT PeopleSoft Financials implementation.

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28. ROI

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average Demand
Here's how ROI is used in Business Process Senior Consultant jobs:
  • Report on ROI and process improvement analysis
  • Enabled technical/workflow automation and reduced risk of non-compliance with projected $4M ROI.

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29. To-Be

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Here's how To-Be is used in Business Process Senior Consultant jobs:
  • Investigated As-Is business processes and designed To-Be processes through gap analysis.
  • Understand and document future needs/requirements of To-Be processes.

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30. As-Is

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low Demand
Here's how As-Is is used in Business Process Senior Consultant jobs:
  • Enhanced the Project Office Database, documented as-is, identified new requirements and provided a requirements traceability matrix.

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31. Business Partners

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low Demand
Here's how Business Partners is used in Business Process Senior Consultant jobs:
  • Collaborated with project managers to review data on trends and provided analysis reports to upper management and business partners.
  • Collaborated with different business partners to implement process improvements and measured their impact.

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32. BPR

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low Demand
Here's how BPR is used in Business Process Senior Consultant jobs:
  • Used Activity Analysis to identify and prioritize Business Process Re-engineering (BPR) opportunities within an automotive manufacturer.
  • Provided BPR and business simulation models for member of IC by collecting data, defining business rules, and analyzing sensitivity.
  • Utilized various facilitation techniques, in combination with BPRM, BPMN 2.0 & Tibco.

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33. Logistics

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low Demand
Here's how Logistics is used in Business Process Senior Consultant jobs:
  • Energized and accelerated a organization wide program initiative to support and optimize global operations, logistics, and supply chain functions.

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34. CRM

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low Demand
Here's how CRM is used in Business Process Senior Consultant jobs:
  • Completed a comprehensive Use Case Model to describe business processes and system functions for CRM connection.

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35. Cmmi

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low Demand

36. Process Maps

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low Demand
Here's how Process Maps is used in Business Process Senior Consultant jobs:
  • Created process maps for existing and potential output streams.
  • Developed complex use-case and process maps.

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37. Business Process Analysis

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low Demand
Here's how Business Process Analysis is used in Business Process Senior Consultant jobs:
  • Improved business process analysis by introducing detailed qualitative and quantitative approach.

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38. Process Owners

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low Demand

39. Strategic Plan

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low Demand
Here's how Strategic Plan is used in Business Process Senior Consultant jobs:
  • Designed strategic plan for component development practices to support future projects.
  • Developed strategic plans to reduce product development cycle-time, unit cost and increase quality standards.
  • Developed a strategic plan to merge three departments into one functional organization.
  • Major Accomplishments: Developed a strategic plan for the agency's only high performance computing platform.
  • Overhauled the metrics to incent behaviors in support of the strategic plan.

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40. JAD

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low Demand

41. MM

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Here's how MM is used in Business Process Senior Consultant jobs:
  • Re-engineered business processes by identifying opportunities for improvement, recommending and implementing process changes, and measuring the effectiveness of changes.
  • Designed, recommended, and implemented business processes and solutions that ensured alignment with strategic direction.
  • Led process redesign teams and training initiatives for financial services, telecommunications, and insurance organizations.
  • Conducted research, facilitated workshops, and produced recommendations for executive steering committee.
  • Cultivated lasting partnerships with key clients through regular communications and quality product delivery.
  • Led the process and technology development for merchandising on the inventory commitment application.
  • Managed implementation team consisting of Network Architects, Database Administrators and Programmers.
  • Simplify communication processes between end-users, technology and clients.
  • Facilitated quarterly Operations Executive Steering Committee meetings.
  • Developed training materials and communications documents.
  • Reviewed and tested specifications for new product line and made recommendations for suitability to the print center's needs.
  • Composed 120 page strategy recommendation and accompanying presentation offshore outsourcing for The Hartford CEO and executive team.
  • Designed and implemented an online Order Entry system for provisioning telecommunication products using IEW and ADW.
  • Developed strong ground support for new processes through powerful change communications plans.
  • Reviewed portfolio of services, making recommendations for aligning and strategizing services.
  • Designed and installed communication software to allow a VAX Network to interface with an [ ] and disparate Client PCs.
  • Project Planning & Tracking: Identify resources, prepare project schedule & timelines, and communicate plan with stakeholders.
  • Related to CMMI appraisal, conducting SCAMPI B and C appraisals and participating on SCAMPI A appraisal teams.
  • Worked directly with systems programmers to format and convert client data from legacy systems to Bolo.
  • Received Commendation from NASA Program Manager for Outstanding Performance).

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3 MM Jobs

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42. RFP

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low Demand
Here's how RFP is used in Business Process Senior Consultant jobs:
  • Defined requirements, evaluation criteria, evaluation process and Request for Proposal (RFP) for IT Outsourcing imitative

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43. SOX

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low Demand
Here's how SOX is used in Business Process Senior Consultant jobs:
  • Reviewed IT SOX testing work papers.
  • Tested and reviewed SOX 404.

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44. Bpmn

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low Demand

45. EDI

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low Demand
Here's how EDI is used in Business Process Senior Consultant jobs:
  • Included back end alerting for spikes (in issues and complaints) that will enable quick remediation (current project).
  • Created business case and launched new SaaS offering, exceeding projections with over $2M in first two years.
  • Create reusable Business components for regression testing on applications that use Electronic Data Interface (EDI).
  • Worked with Implementation team to identify project risks and remediation techniques.
  • Designed and built interfaces using latest technologies (Integration Broker, EIP, EDI, SOAP Messaging).

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46. DOD

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Here's how DOD is used in Business Process Senior Consultant jobs:
  • Created innovative solutions and processes to address the lack of a comprehensive capital planning process within the DoD.

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1 DOD Jobs

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47. Business Units

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low Demand
Here's how Business Units is used in Business Process Senior Consultant jobs:
  • Fostered relationships with global internal business units to build sustainable and repeatable OTC processes.
  • Worked with multiple business units to development new, improve or reengineer existing business processes.

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48. Business Areas

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49. QA

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low Demand

50. UML

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Here's how UML is used in Business Process Senior Consultant jobs:
  • Facilitate program requirements development utilizing the Rational Unified Process and UML techniques.
  • Mentored the on-staff BA team in requirements documentation, rational tool UML guidelines and Use Case documentation.

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Business Process Senior Consultant Jobs

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20 Most Common Skills For A Business Process Senior Consultant

Process Improvement

13.9%

Project Management

12.6%

Business Requirements

11.6%

Financial Institutions

9.9%

Sigma

4.8%

SR

4.1%

Architecture

4.1%

Governance

4.1%

Future State Processes

3.9%

Assurance

3.7%

KPI

3.3%

Itil

3.1%

Current State

3.1%

Data Warehouse

2.9%

Sharepoint

2.9%

Document Management System

2.9%

SME

2.7%

Business Cases

2.3%

Business Process Management

2.1%

Customer Service

2.1%
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Typical Skill-Sets Required For A Business Process Senior Consultant

Rank Skill
1 Process Improvement 9.8%
2 Project Management 8.8%
3 Business Requirements 8.1%
4 Financial Institutions 6.9%
5 Sigma 3.4%
6 SR 2.8%
7 Architecture 2.8%
8 Governance 2.8%
9 Future State Processes 2.7%
10 Assurance 2.6%
11 KPI 2.3%
12 Itil 2.2%
13 Current State 2.2%
14 Data Warehouse 2.0%
15 Sharepoint 2.0%
16 Document Management System 2.0%
17 SME 1.9%
18 Business Cases 1.6%
19 Business Process Management 1.5%
20 Customer Service 1.5%
21 PMO 1.4%
22 Information Technology 1.4%
23 User Acceptance 1.4%
24 Process Design 1.2%
25 ISO 1.2%
26 ERP 1.2%
27 Peoplesoft 1.2%
28 ROI 1.1%
29 To-Be 1.1%
30 As-Is 1.1%
31 Business Partners 1.1%
32 BPR 1.1%
33 Logistics 1.1%
34 CRM 0.9%
35 Cmmi 0.9%
36 Process Maps 0.9%
37 Business Process Analysis 0.9%
38 Process Owners 0.9%
39 Strategic Plan 0.9%
40 JAD 0.8%
41 MM 0.8%
42 RFP 0.8%
43 SOX 0.8%
44 Bpmn 0.8%
45 EDI 0.8%
46 DOD 0.8%
47 Business Units 0.8%
48 Business Areas 0.8%
49 QA 0.7%
50 UML 0.7%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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