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Become A Business Program Manager

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Working As A Business Program Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $123,050

    Average Salary

What Does A Business Program Manager Do At Microsoft Corporation

* End to end ownership of assigned Global Buy enter area(s), including tools and processes (MyOrder, Dynamics CRM)
* Represent Global Accounts Buy Center in cross group projects and new initiatives, ensuring that business proposals and changes to existing processes are covered by appropriate policies, align with global process strategy and have appropriate internal controls in place.
* Participate in cross-functional teams and manage the processes, tools, policies and procedures around multiple areas of Global Buy Center; accountable for being the business subject matter expert.
* Develop an understanding of key business levers and drive clear, informed decision making.
* Drive global improvement projects in assigned area(s), from conception to implementation.
* Develop tool functionality and enhancement requests for quarterly release cycles; work with Business Process Outsourcer, Regional Process Owners and other business stakeholders to collect and triage needs and feedback; manage the engagement with Business Process Outsourcer to land in operations.
* Craft new global process designs in support of continuous improvement projects; responsible for stakeholder engagement, training, and ensuring process lands in operations; if tool related, responsible for engagement with Solution Delivery on process design, UAT, sign-off on business requirements
* Provide direction and guidance on compliance issues, while demonstrating a positive attitude and acting as a trusted advisor.
* Drive effective coordination with business partners and MS subsidiaries to ensure risks and opportunities are identified in time to meet business goals; this involves frequent engagement with Internal Audit, Controls and Compliance, and Subsidiary Finance.
* Partnering with regional groups to understand local knowledge expertise supporting the landing of global projects in the region.
* Identify opportunities to decrease processing costs and increase adoption of commonly used business processes across the organization to gain scalable efficiencies and achieve standardization.
* Metric analysis and root cause identification of issues driven by process designs

What Does A Business Program Manager Do At Exelon

* Lead development, implementation, and evaluation of projects, programs, and/or business initiatives.
* Provide requirements analysis, performance measurement, and quality assurance.
* Manage scope, schedule, and budget for organizational projects and programs.
* Coordinate and report on process/project/initiative assignments.
* Develop performance indicators and tracking mechanisms to monitor and report results.
* Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives.
* Coordinate work plans to implement corrective actions that are identified as a result of performance assessment.
* Support the establishment of business plans and objectives across multiple areas / departments.
* Coordinate with stakeholders on the development of business cases and prioritization of deliverables.
* Lead change management activities for projects, programs, and initiatives.
* Develop and implement training of employees and external personnel for new processes and procedures.
* Develop and implement effective business readiness procedures.
* Participate in process improvement task forces.
* Provide benchmarking analysis.
* Prepare status reports to leadership.
* Understand business processes and provide guidance for end users.
* Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance.
* Assist and advise other personnel with responses to internal and external inquiries.
* Minimum:
* Bachelor’s degree in a business or S
* T.E
* M. field with a minimum of 5 – 8 years related business experience OR in lieu of bachelor’s degree, High School diploma and 9 – 12 years related business experience.
* Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
* Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
* Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
* Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
* Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
* Demonstrated ability to develop and implement process enhancements and efficiencies including new technology
* Preferred:
* MBA or Master's Degree in a business or S
* T.E
* M field
* Comprehensive knowledge of the practices, procedures and principles of project management.
* Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
* Certification as: Certification Associate in Project Mgmt (CAPM) or Project Management Professional (PMP) or Six Sigma Belt
* Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis.
* Proficient in business case development and ability to effectively present business cases to business unit leadership.
* Experience developing and delivering utility energy efficiency programs
* Comprehensive understanding of PECO’s Customer Assistance Programs – LIURP in particular
* This is an individual contributor position that works independently with only general direction, relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals.
* The position regularly mentors less experienced colleagues.
* Direct Reports = 0
* Indirect MAST = 0
* Indirect Craft = 0
* Financial Scope:
* Direct impact on budget is substantial – This position has a direct impact on the Company’s performance regarding several key indicators – operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction – by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team.
* Drives the development of key projects/programs/initiatives to ensure complete and successful implementation.
* Develops and tracks key milestones.
* Cost of failure would have a significant impact on Exelon reliability and financial goals.
* This position is also key to maintaining the company’s image and good standing with customers, regulators, and shareholders in regards to developing, coordinating, and implementing projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.
* Contacts:
* This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Corporate Security, Communications, Regulatory, and Legal.
* The ability to build relationships across the organization is critical.
* Will regularly serve as lead for cross-functional and cross company teams responsible for the integration of best practices through the organization.
* Supports the establishment of business plans and objectives.
* Develops performance indicators and tracking mechanisms to monitor results.
* Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
* VEVRAA Federal Contractor
* EEO is the Law Poster

What Does A Business Program Manager Do At Stryker

* 1. Works directly with internal process owners and project teams to develop scope, schedule and define resource plans for process improvement projects within their areas of responsibility.
* Serves as project leader to ensure initiation, progress and on-time completion of project deliverables, including workshop facilitation.
* Implements Lean techniques and Six Sigma methodologies during project execution in order to achieve defined project objectives.
* Actively participates in the development and continuous improvement of the Business Excellence body of knowledge.
* Leads the education, mentorship and certification of Physio
* Control Lean Green Belts.
* Leads and teaches the Business Excellence Basics curriculum to the general population of Physio
* Control.
* Continuously strives for project success and proliferation of the Business Excellence approach in order to drive positive return to Physio
* Control’s business system and strategic initiatives.
* Independently performs other related duties as required as assigned
* Minimum Qualifications

What Does A Business Program Manager Do At Randstad

* Applies intermediate knowledge of the business, its products and processes manages risk by applying appropriate enterprise process and technology integration approaches.
* Facilitates development of project plans within a program for mission fit, ROI, schedule, budget, scope and resources.
* Gathers information, analyzes data trends, identifies root causes and develops work products.
* Negotiates agreements and settles disputes equitably.
* Manages the integration of each project's critical path within to the programs benefit.
* Serves as a resource to less experienced team members on escalated issues of a routine nature.
* Ensures alignment of execution to deliver early business value where ever possible.
* Pay Rate: $50
* Duration: 1 year
* Working hours: Monday
* Friday 8AM
* PM

What Does A Business Program Manager Do At Johns Hopkins University

* Responsible for managing EpiWatch Research Study program associated with Johns Hopkins University Department of Neurology.
* The Business Program Manager will work in collaboration with epilepsy faculty, program sponsors, and project stakeholders to deliver on strategic goals and to address and resolve technical and programmatic risks.
* Functional Duties and Program Effectiveness (90%)
* Collaborate with faculty and sponsors to evolve vision for effective multi-site operations for the EpiWatch Research study.
* Effectively coordinate JHU efforts with research program sponsors and stakeholders to ensure that JHU delivers on goals and maintains a critical role in future funded initiatives.
* Provide technical leadership in the areas of product design and development.
* Coordinate with faculty to establish chief/lead engineers as necessary to ensure that performance requirements are met.
* Develop and negotiate engineering tasks with JHU faculty and contractors.
* Lead the execution of those tasks to ensure that all milestones and products are delivered on time and within budget.
* Manage projects, execute project funding, and provide supporting documentation in accordance with JHU policies and funding sponsor requirements.
* Participate in study meetings and provide update on protocol implementation status.
* Serve as resource for clinicians involved in study in regards to protocol requirements.
* Provide communication support for study participants and their families in scope of research study
* Organizational Competencies (10%)
* Develop an understanding of organizational competencies needed for current and future work.
* Work with faculty to develop and maintain these competencies.
* Encourage cross-sector technical teams and maximize JHU Neurology technical and design capacity by leveraging competencies in program stakeholders.
* Effectively work as a team with other research staff

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How To Become A Business Program Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.


Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.


Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Business Program Manager jobs

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Business Program Manager Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Mandarin

  • Chinese

  • Indonesian

  • German

  • Cantonese

  • Malay

  • French

  • Japanese

  • Russian

  • Korean

  • Italian

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Business Program Manager

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Business Program Manager Education

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Real Business Program Manager Salaries

Job Title Company Location Start Date Salary
Business and Program Manager Agilent Technologies, Inc. Wilmington, DE Dec 15, 2016 $178,568 -
Senior Business Program Manager Fdops Microsoft Corporation Redmond, WA Apr 24, 2016 $162,270
Senior Business Program Manager Microsoft Corporation Redmond, WA Apr 13, 2016 $159,100
Senior Business Program Manager MCS Microsoft Corporation Redmond, WA Jul 08, 2015 $154,100
Senior Business Program Manager, Smsgr Microsoft Corporation Redmond, WA Sep 16, 2015 $153,992
Business Program Manager (WPA Program, ENG. Workplace) Microsoft Corporation Redmond, WA Jul 09, 2016 $152,900 -
Senior Business Program Manager Microsoft Corporation Redmond, WA Aug 30, 2015 $152,612
Senior Business Program Manager Microsoft Corporation Redmond, WA Sep 23, 2016 $152,440
Business Program Manager, Senior Microsoft Corporation Redmond, WA Jul 09, 2016 $149,700 -
Senior Business Program Manager, Field Operations-Ww M&O or Other Microsoft Corporation Redmond, WA Jan 02, 2016 $148,981 -
Business Program Manager Microsoft Corporation Redmond, WA Aug 30, 2016 $148,000 -
Business Program Manager O&T Microsoft Corporation Redmond, WA Jul 28, 2016 $147,800
Business Program Manager Microsoft Corporation Redmond, WA Jun 12, 2016 $147,800 -
Business Program Manager Microsoft Corporation Redmond, WA Aug 31, 2016 $147,800 -
Business Program Manager Microsoft Corporation Redmond, WA Jul 06, 2015 $128,000
Business Program Manager Microsoft Corporation Redmond, WA Aug 31, 2016 $128,000 -
Business Program Manager Microsoft Corporation Redmond, WA Jun 20, 2016 $127,500
Business Program Manager (Business Program Manager, Mmds) Microsoft Corporation Redmond, WA Jan 09, 2016 $127,500 -
Business Program Manager Microsoft Corporation Palo Alto, CA Apr 15, 2016 $127,500
Business Program Manager Microsoft Corporation Redmond, WA Aug 20, 2016 $127,500
Business Program Manager Microsoft Corporation Redmond, WA Jun 06, 2016 $126,940
Business Program Manager Microsoft Corporation Redmond, WA Aug 22, 2016 $115,000
Business Program Manager Microsoft Corporation Redmond, WA Aug 12, 2016 $115,000
Business Program Manager Microsoft Corporation Redmond, WA Jan 12, 2015 $115,000
Business Program Manager Microsoft Corporation Redmond, WA Jan 04, 2016 $114,595
Business Program Manager Microsoft Corporation Redmond, WA Jun 12, 2015 $114,300
Business Program Manager Microsoft Corporation Redmond, WA Jan 06, 2016 $114,000
Business Program Manager Microsoft Corporation Redmond, WA Aug 11, 2015 $114,000
Business Program Manager Microsoft Corporation Redmond, WA Aug 06, 2016 $114,000

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Top Skills for A Business Program Manager


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Top Business Program Manager Skills

  1. Delivery
  2. Financial Management
  3. Business Strategy
You can check out examples of real life uses of top skills on resumes here:
  • Promoted collaboration and improvements in case management and quality reviews of the team, making recommendations to optimize delivery platforms.
  • Provide program and project management leadership to deliver all IT projects in alignment with business strategy.
  • Planned, developed, documented, implemented, and evaluated internal controls to ensure compliance with company policies.
  • Designed and developed three Business Continuity concepts classes based on Project Management.
  • Worked to bring alignment with 5 different business units on a repeatable business process that would enable consistent data.

Top Business Program Manager Employers

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Business Program Manager Videos

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Day in the Life: Philip, Program Manager (PM)