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Become A Business Program Manager

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Working As A Business Program Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $123,050

    Average Salary

What Does A Business Program Manager Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Business Program Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Business Program Manager jobs

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Average Length of Employment
Senior Manager 4.2 years
Business Partner 3.6 years
Program Manager 3.4 years
Business Leader 3.0 years
Engagement Manager 2.5 years
Top Employers Before
Consultant 4.7%
Manager 4.4%
Internship 2.7%
Top Employers After
Consultant 5.4%
Director 2.4%

Business Program Manager Demographics

Gender

Male

55.6%

Female

40.8%

Unknown

3.6%
Ethnicity

White

73.2%

Asian

14.6%

Hispanic or Latino

8.5%

Unknown

2.9%

Black or African American

0.8%
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Languages Spoken

Spanish

38.5%

Mandarin

20.5%

Chinese

17.9%

Indonesian

2.6%

German

2.6%

Cantonese

2.6%

Malay

2.6%

French

2.6%

Japanese

2.6%

Russian

2.6%

Korean

2.6%

Italian

2.6%
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Business Program Manager Education

Schools

University of Phoenix

14.2%

George Washington University

8.7%

University of Texas at Austin

7.1%

University of Washington

6.3%

Webster University

5.5%

Michigan State University

5.5%

Boston University

4.7%

New York University

4.7%

Miami University

3.9%

Santa Clara University

3.9%

University of Houston

3.9%

San Diego State University

3.9%

University of Utah

3.9%

Purdue University

3.9%

Duke University

3.9%

Eastern Michigan University

3.1%

University of Connecticut

3.1%

University of Florida

3.1%

University of Central Florida

3.1%

University of California - Los Angeles

3.1%
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Majors

Business

36.9%

Management

8.2%

Computer Science

6.4%

Finance

5.6%

Project Management

5.3%

Marketing

4.9%

Computer Information Systems

4.0%

Accounting

4.0%

Psychology

3.1%

Electrical Engineering

2.7%

Communication

2.2%

Computer Engineering

2.0%

Mechanical Engineering

2.0%

Information Technology

2.0%

Education

1.8%

Management Information Systems

1.8%

Economics

1.8%

Political Science

1.8%

Environmental Control Technologies/Technicians

1.8%

Information Systems

1.8%
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Degrees

Bachelors

42.2%

Masters

38.0%

Other

11.5%

Certificate

3.6%

Doctorate

2.5%

Associate

2.0%

Diploma

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Program Manager Salaries

Job Title Company Location Start Date Salary
Business and Program Manager Agilent Technologies, Inc. Wilmington, DE Dec 15, 2016 $178,568 -
$225,750
Senior Business Program Manager Fdops Microsoft Corporation Redmond, WA Apr 24, 2016 $162,270
Senior Business Program Manager Microsoft Corporation Redmond, WA Apr 13, 2016 $159,100
Senior Business Program Manager MCS Microsoft Corporation Redmond, WA Jul 08, 2015 $154,100
Senior Business Program Manager, Smsgr Microsoft Corporation Redmond, WA Sep 16, 2015 $153,992
Business Program Manager (WPA Program, ENG. Workplace) Microsoft Corporation Redmond, WA Jul 09, 2016 $152,900 -
$172,900
Senior Business Program Manager Microsoft Corporation Redmond, WA Aug 30, 2015 $152,612
Senior Business Program Manager Microsoft Corporation Redmond, WA Sep 23, 2016 $152,440
Business Program Manager, Senior Microsoft Corporation Redmond, WA Jul 09, 2016 $149,700 -
$169,700
Senior Business Program Manager, Field Operations-Ww M&O or Other Microsoft Corporation Redmond, WA Jan 02, 2016 $148,981 -
$168,981
Business Program Manager Microsoft Corporation Redmond, WA Aug 30, 2016 $148,000 -
$168,000
Business Program Manager O&T Microsoft Corporation Redmond, WA Jul 28, 2016 $147,800
Business Program Manager Microsoft Corporation Redmond, WA Aug 31, 2016 $147,800 -
$167,800
Business Program Manager Microsoft Corporation Redmond, WA Jun 12, 2016 $147,800 -
$167,800
Business Program Manager Microsoft Corporation Redmond, WA Aug 29, 2016 $128,903 -
$148,903
Business Program Manager WPG Microsoft Corporation Redmond, WA Dec 03, 2016 $128,755
Business Program Manager-Services-Shared or Other Microsoft Corporation Redmond, WA May 02, 2016 $128,294 -
$148,294
Business Program Manager Microsoft Corporation Redmond, WA Jul 06, 2015 $128,000
Business Program Manager Microsoft Corporation Redmond, WA Aug 31, 2016 $128,000 -
$148,000
Business Program Manager (Business Program Manager, Mmds) Microsoft Corporation Redmond, WA Jan 09, 2016 $127,500 -
$147,500
Business Program Manager Microsoft Corporation Redmond, WA Aug 20, 2016 $127,500
Business Program Manager Microsoft Corporation Issaquah, WA Aug 15, 2016 $116,640
Business Program Manager Microsoft Corporation Redmond, WA Jan 10, 2016 $116,515
Business Program Manager Microsoft Corporation Redmond, WA Oct 29, 2016 $115,700
Business Program Manager Microsoft Corporation Redmond, WA Sep 28, 2015 $115,600
Business Program Manager Microsoft Corporation Redmond, WA Jan 12, 2015 $115,000

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Top Skills for A Business Program Manager

DeliveryFinancialManagementBusinessStrategyEnsureComplianceProjectManagementBusinessUnitsResourceBusinessProcessPortfolioProgramManagementBusinessIntelligenceWebProceduresBusinessRequirementsProcessImprovementAnalyticsAdditionalProjectPlanBusinessDevelopmentDisaster

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Top Business Program Manager Skills

  1. Delivery
  2. Financial Management
  3. Business Strategy
You can check out examples of real life uses of top skills on resumes here:
  • Promoted collaboration and improvements in case management and quality reviews of the team, making recommendations to optimize delivery platforms.
  • Provide program and project management leadership to deliver all IT projects in alignment with business strategy.
  • Planned, developed, documented, implemented, and evaluated internal controls to ensure compliance with company policies.
  • Designed and developed three Business Continuity concepts classes based on Project Management.
  • Worked to bring alignment with 5 different business units on a repeatable business process that would enable consistent data.

Top Business Program Manager Employers

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Business Program Manager Videos

The Basics of Good Project Management

Career Advice on becoming a Business Development Manager by Victoria P (Full Version)

Day in the Life: Philip, Program Manager (PM)

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