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Business Relationship Manager Careers

A Business Relationship Manager, also known as a BRM, plays an increasingly important role in business, as they are tasked with evaluating customer satisfaction with the company's product and services and understanding and reporting on what the customers' wants and needs are.

More specifically, they are meant to have a thorough understanding of what the company sells in order to be able to provide customer support, communicate with and aid clients in need of help, develop and examine the service and communication programs, cooperate with members of other departments, keep an updated database containing communications with and details of clients, and perform smaller administrative and office tasks.

There is no set of educational requirements that a person must have to begin working in this industry, as it varies from company to company. Instead, experience and knowledge are what matters the most. Good communication and people skills, ability to collaborate smoothly, and being innovative and a good problem-solver are key things to succeed in this position. Depending on the company, knowledge of a specific industry may also be necessary.

There is more than meets the eye when it comes to being a business relationship manager. For example, did you know that they make an average of $46.05 an hour? That's $95,793 a year!

Between 2018 and 2028, the career is expected to grow 16% and produce 104,700 job opportunities across the U.S.

What Does a Business Relationship Manager Do

There are certain skills that many business relationship managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed math skills, organizational skills and detail oriented.

When it comes to the most important skills required to be a business relationship manager, we found that a lot of resumes listed 9.9% of business relationship managers included customer service, while 6.0% of resumes included relationship management, and 5.9% of resumes included business development. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the business relationship manager job title. But what industry to start with? Most business relationship managers actually find jobs in the finance and technology industries.

How To Become a Business Relationship Manager

If you're interested in becoming a business relationship manager, one of the first things to consider is how much education you need. We've determined that 55.5% of business relationship managers have a bachelor's degree. In terms of higher education levels, we found that 28.2% of business relationship managers have master's degrees. Even though most business relationship managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a business relationship manager. When we researched the most common majors for a business relationship manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on business relationship manager resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a business relationship manager. In fact, many business relationship manager jobs require experience in a role such as branch manager. Meanwhile, many business relationship managers also have previous career experience in roles such as personal banker or manager, assistant vice president.

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Average Salary
$95,793
Average Salary
Job Growth Rate
16%
Job Growth Rate
Job Openings
49,008
Job Openings

Business Relationship Manager Career Paths

Top Careers Before Business Relationship Manager

Top Careers After Business Relationship Manager

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Business Relationship Manager

Business Relationship Managers in America make an average salary of $95,793 per year or $46 per hour. The top 10 percent makes over $143,000 per year, while the bottom 10 percent under $63,000 per year.
Average Salary
$95,793

Best Paying Cities

City
ascdesc
Average Salarydesc
New York, NY
Salary Range94k - 173k$128k$128,192
Stamford, CT
Salary Range91k - 166k$124k$123,691
Edison, NJ
Salary Range83k - 153k$113k$113,486
Wilmington, DE
Salary Range79k - 145k$108k$107,504
North Chicago, IL
Salary Range80k - 142k$107k$106,822
Manteca, CA
Salary Range75k - 146k$105k$105,244
$58k
$173k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Relationship Manager Business Owner Specialist-Federal & Evans Financial Center
Relationship Manager Business Owner Specialist-Federal & Evans Financial Center
Bank of America
Bank of America
01/29/2021
01/29/2021
$41,74001/29/2021
$41,740
Regional Business Relationship Manager (LO)
Regional Business Relationship Manager (LO)
Wells Fargo
Wells Fargo
01/26/2021
01/26/2021
$58,60001/26/2021
$58,600
Military Pathways-Direct-Business Banking-Business Relationship Manager I-Westminster C
Military Pathways-Direct-Business Banking-Business Relationship Manager I-Westminster C
Jpmorgan Chase & Co.
Jpmorgan Chase & Co.
01/26/2021
01/26/2021
$55,00001/26/2021
$55,000
Military Pathways-Direct-Business Banking-Business Relationship Manager I-Westminster C
Military Pathways-Direct-Business Banking-Business Relationship Manager I-Westminster C
Jpmorgan Chase Bank, N.A.
Jpmorgan Chase Bank, N.A.
01/26/2021
01/26/2021
$55,00001/26/2021
$55,000
Regional Business Relationship Manager (LO)
Regional Business Relationship Manager (LO)
Wells Fargo
Wells Fargo
01/25/2021
01/25/2021
$58,60001/25/2021
$58,600
See More Recent Salaries

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Business Relationship Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Business Relationship Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Business Relationship Manager Resume

At Zippia, we went through countless Business Relationship Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Business Relationship Manager Demographics

Gender

male

61.1 %

female

35.4 %

unknown

3.5 %

Ethnicity

White

66.8 %

Hispanic or Latino

14.0 %

Asian

9.8 %

Foreign Languages Spoken

Spanish

46.7 %

French

11.4 %

Portuguese

6.7 %
See More Demographics

Business Relationship Manager Education

Majors

Business
37.8 %
Finance
18.3 %

Degrees

Bachelors

55.5 %

Masters

28.2 %

Associate

6.8 %

Top Colleges for Business Relationship Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

5. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

6. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

7. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. SUNY Stony Brook

Stony Brook, NY • Public

In-State Tuition
$9,625
Enrollment
17,407

10. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Business Relationship Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.9% of business relationship managers listed customer service on their resume, but soft skills such as math skills and organizational skills are important as well.

Best States For a Business Relationship Manager

Some places are better than others when it comes to starting a career as a business relationship manager. The best states for people in this position are New York, Connecticut, New Jersey, and Virginia. Business relationship managers make the most in New York with an average salary of $124,918. Whereas in Connecticut and New Jersey, they would average $120,686 and $112,284, respectively. While business relationship managers would only make an average of $108,878 in Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Business Relationship Manager Jobs:
2,733
Highest 10% Earn:
$205,000
Location Quotient:
1.31
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Business Relationship Manager Jobs:
490
Highest 10% Earn:
$199,000
Location Quotient:
0.91
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Business Relationship Manager Jobs:
416
Highest 10% Earn:
$182,000
Location Quotient:
1.52
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Business Relationship Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ business relationship managers and discovered their number of business relationship manager opportunities and average salary. Through our research, we concluded that Wells Fargo was the best, especially with an average salary of $97,431. JPMorgan Chase follows up with an average salary of $107,077, and then comes Bank of America with an average of $98,162. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a business relationship manager. The employers include Dell, Citizens Financial Group, and Citizens Bank

1. Wells Fargo
4.7
Avg. Salary: 
$97,431
Business Relationship Managers Hired: 
234+
2. JPMorgan Chase
4.9
Avg. Salary: 
$107,077
Business Relationship Managers Hired: 
153+
3. Bank of America
4.8
Avg. Salary: 
$98,162
Business Relationship Managers Hired: 
93+
4. SunTrust Banks
4.8
Avg. Salary: 
$95,720
Business Relationship Managers Hired: 
70+
5. The PNC Financial Services Group
4.9
Avg. Salary: 
$94,338
Business Relationship Managers Hired: 
47+
6. Citi
4.8
Avg. Salary: 
$109,563
Business Relationship Managers Hired: 
32+

Business Relationship Manager Videos

Updated October 2, 2020