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Business relationship manager vs credit manager

The differences between business relationship managers and credit managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a business relationship manager and a credit manager. Additionally, a business relationship manager has an average salary of $87,741, which is higher than the $68,583 average annual salary of a credit manager.

The top three skills for a business relationship manager include customer service, relationship management and cash management. The most important skills for a credit manager are customer service, financial statements, and credit card.

Business relationship manager vs credit manager overview

Business Relationship ManagerCredit Manager
Yearly salary$87,741$68,583
Hourly rate$42.18$32.97
Growth rate17%17%
Number of jobs114,00363,898
Job satisfaction--
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 67%
Average age4646
Years of experience88

What does a business relationship manager do?

A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.

What does a credit manager do?

A credit manager is an individual who supervises the credit granting process for a company by evaluating the creditworthiness of potential customers. Credit managers must maintain corporate credit policy to optimize company sales and reduce bad debt losses. They must manage the proper relationship with agencies such as the collection agency, credit insurance providers, and the sales department. Credit managers may work in different industries such as banks, accounting firms, or auto dealerships. They must also possess a bachelor's degree in financial management or related field.

Business relationship manager vs credit manager salary

Business relationship managers and credit managers have different pay scales, as shown below.

Business Relationship ManagerCredit Manager
Average salary$87,741$68,583
Salary rangeBetween $61,000 And $125,000Between $39,000 And $119,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew JerseyOregon
Best paying companyAstraZenecaMicrosoft
Best paying industryTechnologyFinance

Differences between business relationship manager and credit manager education

There are a few differences between a business relationship manager and a credit manager in terms of educational background:

Business Relationship ManagerCredit Manager
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Business relationship manager vs credit manager demographics

Here are the differences between business relationship managers' and credit managers' demographics:

Business Relationship ManagerCredit Manager
Average age4646
Gender ratioMale, 64.6% Female, 35.4%Male, 53.9% Female, 46.1%
Race ratioBlack or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.2% Asian, 10.0% White, 63.9% American Indian and Alaska Native, 0.3%Black or African American, 7.9% Unknown, 4.1% Hispanic or Latino, 15.3% Asian, 7.8% White, 64.5% American Indian and Alaska Native, 0.3%
LGBT Percentage11%11%

Differences between business relationship manager and credit manager duties and responsibilities

Business relationship manager example responsibilities.

  • Manage cross-selling and foster customer loyalty by ensuring value to these services.
  • Originate and structure commercial loans and manage credit risk both before and after loan origination.
  • Prepare and manage annual budget, perform financial reporting, complete tax returns, and manage personnel and payroll functions.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Complete extensive executive training in business banking, with focus on commercial loan origination, deposits and treasury services.
  • Negotiate and procure supplies to maximize return on investment through use of RFP process.
  • Show more

Credit manager example responsibilities.

  • Manage treasury department including all cash management, bank relationships, and debt negotiations.
  • Manage an initiative to move customers from checks to ACH with CTX or EDI remittances.
  • Partner with small and entrepreneurial business to develop business plans and assist business owners with achieving payroll.
  • Launch the new SBA lending and residential mortgage lending programs.
  • Complete loan workouts and restructures on SBA 504 and LIHTC multifamily loans.
  • Leverage GBM using features generate on Experian's tradeline data through unsupervise learning tool Khiops.
  • Show more

Business relationship manager vs credit manager skills

Common business relationship manager skills
  • Customer Service, 10%
  • Relationship Management, 7%
  • Cash Management, 6%
  • Risk Management, 6%
  • Business Development, 6%
  • Customer Relationships, 5%
Common credit manager skills
  • Customer Service, 16%
  • Financial Statements, 9%
  • Credit Card, 5%
  • Credit Risk, 5%
  • Credit Policy, 5%
  • Customer Accounts, 4%

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