Business relationship manager job description

At AES, we raise the quality of life around the world by changing the way energy works. Everyone makes an impact every day in our small, global teams. Apply here to start an extraordinary career today.

This position supports AES internal partners in redefining the existing operational processes. This means that the person selected will work closely with Business Leaders and Digital Teams to strengthen collaboration and drive a culture of creativity, innovation, and shared ownership across the business and digital teams so that comprehensive, innovative, and value-driven strategies are created and delivered the intended business value results.
Responsibilities
:

Work with Business Leaders to select Digital technologies that support business objectives and build Digital Roadmaps for Asset management and Engineering and Construction. Develop deep knowledge of these operational functions and build both horizontal and vertical relationships with Business and Digital Leaders. Actively work with Business Leaders to capture business requirements in their function that will advance business performance. Act as the principal technology advisor to the asset management and engineering and constructions teams; and, a champion for identifying, leading, and driving digital transformation. Encouraging relationships and working collaboratively with enterprise architects, data scientists and software providers to develop technology enablement business capability roadmaps. Ensure program/project managers and other resources assigned to projects are knowledgeable about the business, operations, and objectives. Report on business value results of technology related projects; measure and communicate business value results on a regular basis.



Qualifications:


Proven ability in operational technologies Bachelor's degree in engineering or economics is required Strong influencing, leadership and communication skills, including facilitation, collaboration and negotiation Proven record to lead and resolve sophisticated and sometime ambiguous technical issues with critical and creative thinking Utilities or Energy experience a plus Strong analytical attitude with understanding of AI/ML principals



Preferred Skills:


Validated understanding of agile methodologies Project Management Professional or Agile certifications are a plus Excellent interpersonal skills and ability to influence and prioritize Results oriented with hands on approach


AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Safety comes first at AES. To protect the health and safety of our people, customers, communities and partners, and to provide and maintain a workplace that is free of known hazards, AES requires all newly-hired people or current AES people applying for U.S.-based role(s), to be fully vaccinated against COVID-19 or be willing to be fully vaccinated against COVID-19 by their date of hire. Except where prohibited by law or not specifically covered in a collective bargaining agreement, new hires and transfers will be required to provide proof of vaccination during onboarding and periodically thereafter. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

MON - THURS/Work four 10's with a 3-day weekend every weekend.

This position is located in our company headquarters in Sumner, WA.

LOCAL CANDIDATES ONLY PLEASE!

We are looking to expand our team with HUNGRY, HUMBLE, SMART, and FUN individuals.

As a Relationship Manager, you will be directly supporting the growth of our company by bringing in new clients. You will be changing the lives and trajectory of your clients' careers in a positive and powerful way which, in turn, will grow the company and our opportunities as well.

Potential Income: $50,000 to $80,000 in your first year. (This is a consistent hourly base + a generous commission)

Job Types: Full-time, Student Plan Available at Request

Compensation:

$50,000 - $80,000 first year (wage + commission)

Responsibilities:

What You’ll Do:
You are simply setting appointments for a free hour of coaching. We will teach you all you need to know to be successful in this position.

Primary Responsibilities:

• Communicate with clients through calls and emails
• Build a positive relationship with clients and grow customer sales with consistent follow up
• Utilize and maintain CRM data regularly
• Answer questions and overcome objections by being an excellent listener
• Turn feedback into action and self-improvement
• Have a top producer mindset by being competitive and goal-oriented

All these things will allow you to achieve and consistently exceed your monthly goals.

Qualifications:

Skills used for this job:

• Customer service
• Soft sales
• Written and verbal communication
• Outbound calls
• Basic working knowledge of CRM platforms, Word and Excel
• Independent and self-motivated. (can stay on task)

Additional qualifications:

• Has excellent organizational, time management, and follow-up skills
• Independent and self-motivated (can stay on task)
• Decisive and proactive
• Strong problem-solving skills with a solution-oriented focus
• Positive, enthusiastic, and highly motivated
• Must be disciplined and not easily distracted with a strong work ethic
• Must be local to the area and able to commute to our headquarters in Sumner, WA

About Company

Club Wealth is the fastest-growing Real Estate Coaching company in the nation. Our unique strategy of building people to be expert marketers, sales professionals, and sales leaders puts professionals like you in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence and we understand that comes from the caliber of people we hire.

Basic Purpose:


The Senior IT Business Relationship Manager (BRM) works with key business partners across The Hain Celestial Group seeking to stimulate, surface, and shape demand for capabilities and solutions forming IT's business-aligned roadmap. This individual ensures that the potential business value from those capabilities and assets are captured, optimized, and recognized in partnership with other IT teams. Acts as an internal business consultant by recommending strategic projects that bring business value. Also, provides technical expertise regarding project design, architecture, design, implementation, best practices, and support.As a Senior Manager, they should also act as a mentor to other BRM Team members and BRM process expert.

The incumbent must be able to communicate technical roadmaps, strategies, capabilities, solutions and trends with portfolio leaders and IT Teams, in a form and level that each audience can consume. Must be able to create clear, concise presentations in PowerPoint.

Through effective relationship management, contributes to IT direction by actively partnering with business stakeholders to determine strategic technology direction. They work to identify ways in which they can support and advance business objectives. Additionally, helps shape business demand by partnering with business and IT resources to facilitate the creation of business cases and value plans and ensuring value optimization and communication across teams. Drives successful delivery and serves as key business partner throughout the delivery phase of new technology solutions.


Partner with business leaders to:
Enable them to articulate their function's technology needs and requirements to enable business performance. Measure adoption and develop future roadmap and opportunities. Helping the business to develop a prioritization of roadmap needs. Plan new initiatives, evaluate ideas, and determine how they fit into business capability roadmaps and overall Hain priorities. Provide support model for all key business applications that ensure the application is properly configured and available to meet needs of the business. Provide experienced approach to BRM processes both the business functions and internally within the team. Demonstrate an advanced ability to develop and maintain strong relationships with all key Portfolio leaders.


Partner with IT/Portfolio owners to maintain visibility over the portfolio execution and ensure key milestones are met that result in a successful deployment of the solution.


Act as an internal advisor and visionary on emerging technologies by recommending strategic projects that bring business value.


Manage budgetary efforts necessary for securing appropriate funding for key efforts. Responsible to drive business case definition for strategic projects.


Partner with IT Infrastructure and Operation Services, IT Security, Application Development. PMO and IT Business Management teams on architectural strategy and technical innovation plans to support the IT vision with the business teams. Demonstrate an advanced ability to develop and maintain strong relationships with all key IT leaders.


Seek innovative solutions and feed them back to the business, weighing all key factors such as business fit, total cost of ownership, technological fit, compliance, security requirements and ease of use.


Evaluate new applications for compatibility with current systems, technical requirements, business objectives and corporate strategy. By actively surveying technology and process innovation, identify, develop, and embed technology and strategic capabilities that drive profitable growth and/or provides competitive advantage for The Hain Celestial Group. Drive innovation within the IT organization and the business through on-going evaluations of emerging or value-added solutions.


Leverage external sources, network, and partnerships to identify best practice and offer progressive solutions that deliver incremental value or create a competitive advantage.


Maintain effective vendor relationships with strategic vendors which include regular touchpoints, evaluation of the Take a lead in strategic application architecture and road mapping. Provide a strategic focus to their Portfolio. Participate in budgeting and planning for resources, software and hardware needed for financial applications. Provide input to steering committee for application upgrade, enhancements, and replacements.



Qualifications



Minimum Requirements:



Minimum 7 years' experience in Business Relationship Management. Additionally strong vendor management skillsets. Minimum 7 years' experience in systems solution design, integration, or development. 7+ years Managing project Portfolio for application specialty (Finance, Commercial, Supply Chain, HR, Legal, etc.) 5+ years managing team performance Functional and system experience for the Portfolio being managed. Compliance: internal and external audit, Sarbanes-Oxley. Well versed in systems integration, including Cloud platforms.



Supervisory Responsibilities:



Responsible for management of Portfolio specific Business System Analysts. This includes management of performance, goals as well as day to day tasks. Management of additional contract resources as needed.



Skills/Knowledge/Abilities:



Bachelor's degree in IT and/or Supply Chain system management or equivalent In-depth understanding of business transactions including order to cash cycle, purchase to pay cycle and manufacturing. Excellent organizational skills, ability to prioritize multiple priorities and strong attention to detail. Computer skills including MS Office programs such as Outlook, Word, Excel PowerPoint. Ability to work additional hours/OT as needed Project management skills in technical or business area. Strong interpersonal skills and ability to communicate (verbal/writing) effectively. Self-motivated and strong analytical / problem solving skills. Ability to collaborate and build relationships at all levels of the organization and across other functional areas. Ability to maintain a high level of confidentiality Preferred knowledge of the Consumer Product Goods Industry Advanced experience supporting key applications for specialized Portfolio (For example, Financial Planning - Finance, Trade Management - Commercial, Supply Chain Planning - Supply Chain)



Benefits



$165,000-$175,000 (depending on experience) Medical, Prescription, Dental, Vision Coverage Flexible spending accounts Disability coverage Life insurance Critical illness and accident insurance Legal and identity protection insurance Pet insurance Employee assistance program Commuter benefits Tuition assistance Adoption assistance 401(k) PTO Parental Leave