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Business relationship manager resume examples from 2026

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a business relationship manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the business relationship manager role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in business relationship manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some business relationship manager interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical business relationship manager skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some business relationship manager interviews.

Here are example skills to include in your “Area of Expertise” on a business relationship manager resume:

  • Customer Service
  • Relationship Management
  • Cash Management
  • Risk Management
  • Business Development
  • Customer Relationships
  • Bank Products
  • Client Relationships
  • Financial Statements
  • Financial Solutions
  • Business Objectives
  • COI
  • Portfolio Management
  • Strong Work Ethic
  • Financial Services
  • Project Management
  • BRM
  • Wealth Management
  • Cross-Selling
  • Business Products
  • Treasury
  • Excellent Interpersonal
  • Cash Flow
  • Origination
  • Tax Returns
  • Commercial Banking
  • Real Estate
  • Financial Advice
  • Customer Satisfaction
  • Financial Products

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the business relationship manager position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write business relationship manager experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from business relationship manager resumes:

Work history example #1

Business Development Officer

JPMorgan Chase

  • Managed a portfolio of clients: grew portfolio by prospecting for new clients and deepening relationships with existing clientele.
  • Produced just shy of $19 million annually in SBA Loan Program closings alone.
  • Managed the business and technical relationship between Retail and Credit Card as it related to the Ultimate Rewards card portfolio.
  • Ranked #5 out 150 BDO's firm wide (2004.)
  • Calculated quarterly valuations and payment to investors on portfolios.

Work history example #2

Banking Center Manager

SunTrust Banks

  • Maintained accurate money counts for ATM refills and brinks money deliveries.
  • Identified and managed risk with internal procedures, investor guidelines and federal/local bankruptcy rules.
  • Communicated project information and status to stakeholders and Executives throughout the organization.
  • Maintained operational soundness through surprise audits, monthly meetings and strong accountability.
  • Deepened relationships by supporting client financial objectives through recommendations regarding appropriate depository, lending, and treasury service products.

Work history example #3

Business Relationship Manager

Wells Fargo

  • Transitioned to Wells Fargo Business Banking Group, to grow commercial relationships, including SBA existing and new opportunities.
  • Demonstrated successful compliance management through extensive acquired knowledge of operational regulations and policies ensuring positive internal and external audits.
  • Named as BDO to Michigan Wells Fargo Bank team bringing insurance services to bank clients and prospects.
  • Provided leadership for multiple cross enterprise revenue enhancement projects focused on delivering financial products and services through various client delivery channels.
  • Assisted with customer navigation through online banking application in addition to general customer service.

Work history example #4

Business Development Officer

New Penn Financial

  • Developed an OEM partner program and built a partner network that led to more than $1M in revenue annually.
  • Ensured success and growth of assigned sales portfolios by providing quarterly financial evaluations of customers credit needs and changes.
  • Managed international trade finance relationships representing $50 million portfolio.
  • Ranked #5 out 150 BDO's firm wide (2004.)
  • Processed payroll and filed necessary payroll returns.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

American InterContinental University, Chandler, AZ

1994 - 1997

Bachelor's Degree in business

DeVry University, Oakbrook Terrace, IL

2007 - 2010

Highlight your business relationship manager certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

Here are some of the best certifications to have on business relationship manager resumes:

  1. IT Information Library Foundations Certification (ITIL)
  2. Project Management Professional (PMP)
  3. Certified Management Accountant (CMA)
  4. Certified Associate in Project Management (CAPM)
  5. Certified in Financial Management
  6. ITIL Foundation

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