Working in practically all forms of industries, a business representative stirs sales in a company by representing its products or services to a clientele. To achieve this, business representatives must be experts in their company's products or services. As a marketing tactic, they make the client aware of the company's warranties, special deals, or discounts.

Flourishing in the business representation world all depends on the amount of experience one has, especially in meeting sales targets. In exchange for their expertise, business representatives earn an average annual salary of $47,952. The minimum level of education required for this position is a high school diploma. Most business representatives have experience as cashiers, customer service representatives, and sales associates.

To be a successful business representative, one must be primarily passionate about customer service and possess the following skills: knowledge of PowerPoint, outbound calls, financial services, business development, and math skills. To keep the company's cash flowing, business representatives are tasked with the following responsibilities: developing sales strategies, processing payments, contacting new client opportunities and businesses, negotiating contracts, and offering assistance to clients while they are filling their forms.

What Does a Business Representative Do

There are certain skills that many business representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and listening skills.

Learn more about what a Business Representative does

How To Become a Business Representative

If you're interested in becoming a business representative, one of the first things to consider is how much education you need. We've determined that 58.4% of business representatives have a bachelor's degree. In terms of higher education levels, we found that 4.9% of business representatives have master's degrees. Even though most business representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Business Representative

Business Representative Career Paths

Average Salary for a Business Representative

Business Representatives in America make an average salary of $51,604 per year or $25 per hour. The top 10 percent makes over $73,000 per year, while the bottom 10 percent under $36,000 per year.
Average Business Representative Salary
$51,604 Yearly
$24.81 hourly

What Am I Worth?


Roles and Types of Business Representative

The role of a business representative includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general business representative responsibilities:

  • Lead store team to meet and exceed assigned quotas
  • Assist medicare-eligible individuals educate consumers on medicare prescription drug plans through inbound calls received send qualified consumers to local field partners for meetings
  • Engages current and potential consumer & business customers to gain an understanding of their unique financial needs

There are several types of business representative, including:

Service Representative


As a service representative, you're going to spend a lot of your time addressing customer complaints. For someone who likes to solve problems, this is a great position. Bonus points if you're able to be nice with every customer.

You'll probably only need a high school degree in this position, as you'll get a lot of on-the-job training to really learn about the job. Aside from handling customer complaints, you will take a lot of orders from customers and you'll be a resource for people to ask questions. So it's not all negative.

What's even better about this job is that you'll only ever work full-time. You probably won't ever have to work more than that so you can take solice in knowing that. Plus, you'll have lots of job opportunities as service respresentatives are helpful in nearly every industry.

  • Average Salary: $33,692
  • Degree: Bachelor's Degree



Since respresentative is such a broad term, you can really take your pick when it comes to having a career as one. Maybe you want to pursue customer service or politics. Either way, representatives are very important for the people they're serving.

As a representative, it's important that you present yourself well. A state representative needs to be a likeable figure for people to vote into office, while a customer service representative needs to put on an understanding face when presented with a customer complaint.

Representatives work all sorts of hours, depending on the industry they've picked. Luckily, there are so many industries that a representative can go into that you'll have plenty of job opportunities available.

  • Average Salary: $36,023
  • Degree: Bachelor's Degree

Customer Care Representative


Customer service representatives are the first contact a customer will have with a company. They take orders, answer questions, listen to complaints, provide information, and process returns over the phone or via email.

As a customer service agent, you are the cornerstone of the success of every enterprise that is putting products or services on the market. Companies live and die by content customers, and customers yearn for personalized service. No matter how top-notch the product the company is selling, if a customer's needs are not taken care of, there is a 50% chance they will just switch to another brand, and if they rate their experience as downright bad, 86% of them will leave and never look back.

No pressure, but you will actively contribute to creating revenue for your employer, and to be successful at it, patience is key. If you are able to take the time to fully listen to the customers, you are halfway there.
  • Average Salary: $32,912
  • Degree: Bachelor's Degree

States With The Most Business Representative Jobs

Mouse over a state to see the number of active business representative jobs in each state. The darker areas on the map show where business representatives earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Business Representative Jobs By State

RankStateNumber of JobsAverage Salary
6North Carolina3,732$50,402
8New York2,719$61,422
17New Jersey2,130$58,640
24South Carolina1,653$47,689
35West Virginia836$42,640
39New Mexico700$42,677
40New Hampshire683$52,692
42North Dakota558$49,041
43South Dakota520$48,655
44Rhode Island514$50,571

Business Representative Education

Business Representative Majors

34.5 %

Business Representative Degrees


58.4 %


18.2 %

High School Diploma

12.3 %

Top Skills For a Business Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.3% of business representatives listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Business Representative Resume templates

Zippia allows you to choose from different easy-to-use Business Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Business Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Business Representative Demographics

Business Representative Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among business representatives, 54.5% of them are women, while 45.5% are men.

  • The most common race/ethnicity among business representatives is White, which makes up 54.1% of all business representatives.

  • The most common foreign language among business representatives is Spanish at 57.9%.

Online Courses For Business Representative That You May Like

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3. Start Improving Customer Service


Creating a Customer Service advantage in Your department or business through communication and Customer Management...

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Best States For a Business Representative

Some places are better than others when it comes to starting a career as a business representative. The best states for people in this position are Washington, California, New York, and Maryland. Business representatives make the most in Washington with an average salary of $62,418. Whereas in California and New York, they would average $61,771 and $61,422, respectively. While business representatives would only make an average of $60,323 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Montana

Total Business Representative Jobs: 558
Highest 10% Earn:
Location Quotient:

2. Pennsylvania

Total Business Representative Jobs: 5,436
Highest 10% Earn:
Location Quotient:

3. Ohio

Total Business Representative Jobs: 4,473
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Business Representatives

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Top Business Representative Employers

Most Common Employers For Business Representative

RankCompanyAverage SalaryHourly RateJob Openings
2Better Business Bureau$55,069$26.48104
3California State Association of Counties$53,205$25.5818
5CenterPoint Energy$52,446$25.2127
7DXC Technology$50,148$24.1135
9Adt LLC$47,904$23.0320
10Bank of America$46,130$22.1820

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