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Become A Business Representative

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Working As A Business Representative

  • $59,800

    Average Salary

What Does A Business Representative Do At Verizon Wireless

* Lead store team to meet and exceed assigned quotas and manage churn.
* Assess individuals and team performance and initiate development plans to narrow competency gaps.
* Ensure retail area store front, merchandise and literature is in conformance with the merchandising plan.
* Staffing/Employee Relations: Develop, train, motivate, and coach sales team to produce desired high performance results.
* Analyze staffing needs of the store and provide hiring and promotion decisions, and initiate disciplinary action, as appropriate
* Reporting: Responsible for financial and sales reporting.
* Must manage cash and inventory levels.
* Monitor daily sales results and activities to ensure sales, retention, and compliance objectives are met
* Customer Retention: Maintain and grow existing customer base and manage churn.
* Ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism.
* Resolve escalated customer complaints in a timely and empathetic manner
* Market & Industry Knowledge: Maintains knowledge of company and market promotional elements.
* Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.
* Sales Results: Meet and exceed monthly sales quota objectives by acquiring and retaining the accounts of consumer small business segment.
* Generate new business in assigned territories through prospecting, cold calling networking and generating leads and referrals.
* Identify customer needs and leveraging key industry trends within key verticals.
* Utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services.
* Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.
* Negotiate and close deals.
* Customer Retention: Provide follow-up training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues.
* Maintain and grow existing customer base and manage churn.
* Ordering Processing and Reporting: Fully utilize all retail sales force automation, funnel management and prospecting tools.
* Responsible for completing contracts and report-generation including tracking and forecasting reports.
* Training / Meetings: Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace.
* Participate in training opportunities on products and services and attend sales meetings.
* Represent company at key events to promote Verizon Wireless and increase presence through strategic partnerships Qualifications Excellent prospecting, cold-calling and customer service skills.
* Professional solution-based selling and account management skills Effective negotiating and closing skills required.
* Demonstrated ability to create sales proposals and to acquire small to mid-sized multi-unit accounts Excellent planning and forecasting skills along with knowledge of account development strategies.
* Knowledge of Cellular industry products and services desired.
* Excellent interpersonal, written and oral communication skills The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision Effective use of PC including Microsoft Office required.
* Must have valid driver?s license, good driving record and proof of insurance 50%
* In store, customer facing.
* Driving small business results.
* Coaching and inspection of all RSR?s for SMB activity and knowledge.
* Outbound calling and customer visits.
* in office, online training, etc.
* SMB training/community involvement Equal Employment Opportunity We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
* Different makes us better.
* Associated topics: associate charmer, fine, freelance, handbags, kors, operations, representative, retail, sales representative

What Does A Business Representative Do At Volt Information Sciences

* Assist Medicare-eligible individuals
* Educate consumers on Medicare Prescription Drug plans through inbound calls received
* Send qualified consumers to local field partners for meetings and appointments when needed
* Provide assistance with enrollment by following the CMS approved Telephonic Enrollment Scripting compliantly
* This is an estimated 4 month contingent position in Frederick, Maryland and is offered through Volt Workforce Solutions.
* We are among the largest staffing companies in the US for contingent/temporary and direct hire placements, and support many of the top rated Northeastern companies

What Does A Business Representative Do At Citizens Bank

* Engages current and potential consumer & business customers to gain an understanding of their unique financial needs and recommends and opens appropriate products and services to meet those needs while delivering a positive customer experience.
* Demonstrates a comprehensive understanding of both consumer and small business products and services and seeks cross sell opportunities to enhance and deepen customer relationships.
* Actively participates in branch sales and marketing activities embodying our customer commitments to accountability, community, innovation and accessibility.
* Sets consumer and small business prospect meetings at initial contact or through proactive follow-up calls.
* Conducts outbound calls to business & consumer customers and prospects to service existing small business customers.
* Schedules and conducts face-to-face sales appointments and participates in sales calls to achieve personal consumer and small business sales goals.
* Ensures all compliance related activities are successfully completed.
* Completes required training and continuing education to maintain Small Business Representative certification.
* Completes required administrative tasks.
* Displays leadership qualities in sales and service.
* Acts as a peer resource to assist with colleague development.
* Participates in skill building and coaching sessions

What Does A Business Representative Do At New York Life

* Review, scan, and process applications for all life products, including new applications, contract changes, and informal inquiries.
* Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters, including client medical exams, financial records, and motor vehicle reports.
* Handle initial and downstream accounting entries related to the new business process.
* Processes policy billing to agents, including appropriate required state forms, brochures, and product specific policy delivery requirements.
* Provide excellent day-to-day customer service to agents, clients, and Agency Field Management, either over the phone, at the service counter, or through electronic communication

What Does A Business Representative Do At Thrivent Financial

* Process cases utilizing various workflow, administrative, and LOB (Line of Business) systems accurately and cost-effectively and in compliance with internal service and state and federal regulatory standards.
* Analyze cases for IGO and determine level of complexity of the request.
* Determine if case should be routed/handed off to other business resource based upon the complexity of the request.
* Contact the appropriate resource to assist in resolving the request, if NIGO.
* This would include contacting the member, FA (Financial Associate), internal business units, vendors or external business resources.
* Handles sensitive communications with customers and financial associates, which may include highly confidential information or complaints.
* Resolves telephone and written inquiries from internal and external customer contacts in a prompt, efficient manner, giving correct thorough responses to needs and requests.
* Documents calls, written communications, etc. made in an attempt to gather, or upon gathering the missing information needed to process the paperwork

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Business Representative Jobs

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Business Representative Career Paths

Business Representative
Service Representative Account Executive Territory Manager
Account Manager
5 Yearsyrs
Human Resources Coordinator Senior Manager Director Of Sales
Director Of Enterprise Sales
12 Yearsyrs
Account Executive Regional Sales Manager
Director Of Sales
10 Yearsyrs
Inside Sales Representative Sales Consultant Director Of Sales
Director, Strategic Accounts
13 Yearsyrs
Account Executive Sales Manager
General Manager
7 Yearsyrs
Service Representative Account Manager
National Account Manager
8 Yearsyrs
Project Manager Product Manager Regional Sales Manager
National Accounts Sales Manager
9 Yearsyrs
Account Manager Sales Manager Regional Sales Manager
National Sales Manager
10 Yearsyrs
Business Analyst Finance Manager Sales Manager
Regional Accounts Manager
8 Yearsyrs
Inside Sales Representative Territory Manager District Sales Manager
Regional Business Manager
10 Yearsyrs
Technical Support Representative Sales Consultant District Sales Manager
Regional Sales And Marketing Manager
8 Yearsyrs
Business Analyst Product Manager Regional Sales Manager
Regional Sales Director
10 Yearsyrs
Technical Support Representative Inside Sales Representative Territory Sales Manager
Sales Development Manager
8 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Project Manager Marketing Manager Account Director
Senior Account Director
10 Yearsyrs
Sales Manager General Manager Account Executive
Senior Sales Executive
9 Yearsyrs
Specialist Operations Manager Director Of Sales
Senior Vice President, Sales
14 Yearsyrs
Sales Manager Office Manager Account Manager
Strategic Accounts Manager
9 Yearsyrs
Specialist Account Manager
Territory Account Manager
8 Yearsyrs
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Do you work as a Business Representative?

Help others decide if this is a good career for them

Average Length of Employment
Business Agent 2.4 years
Representative 2.1 years
Top Employers Before
Cashier 8.3%
Internship 6.2%
Teller 4.3%
Manager 3.7%
Supervisor 2.1%
Server 2.0%
Top Employers After
Manager 3.7%
Specialist 3.5%
Cashier 3.5%
Consultant 2.9%
Internship 2.7%

Do you work as a Business Representative?

Business Representative Demographics

Gender

Female

55.1%

Male

41.7%

Unknown

3.2%
Ethnicity

White

77.5%

Hispanic or Latino

12.0%

Asian

8.0%

Unknown

1.9%

Black or African American

0.6%
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Languages Spoken

Spanish

52.3%

French

9.4%

Chinese

7.0%

Mandarin

5.5%

German

4.7%

Japanese

3.9%

Cantonese

2.3%

Vietnamese

1.6%

Hmong

1.6%

Russian

1.6%

Tagalog

1.6%

Italian

1.6%

Portuguese

1.6%

Telugu

0.8%

Hindi

0.8%

Korean

0.8%

Danish

0.8%

Bulgarian

0.8%

Hungarian

0.8%

Dari

0.8%
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Business Representative Education

Schools

University of Phoenix

25.1%

Kirkwood Community College

6.1%

Texas State University

5.2%

University of Houston

4.8%

University of North Carolina at Greensboro

4.3%

Wayne State University

3.9%

Pennsylvania State University

3.9%

University of Central Florida

3.9%

Liberty University

3.9%

Sam Houston State University

3.9%

Kaplan University

3.9%

Tennessee State University

3.5%

Ashford University

3.5%

Webster University

3.5%

University of Iowa

3.5%

Miami Dade College

3.5%

University of Kansas

3.5%

Southern New Hampshire University

3.5%

Central Michigan University

3.5%

Strayer University

3.5%
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Majors

Business

35.9%

Marketing

5.9%

Accounting

5.5%

Criminal Justice

5.4%

Communication

5.0%

Management

4.5%

Psychology

4.2%

Finance

3.8%

Health Care Administration

3.5%

Human Resources Management

3.3%

General Studies

3.0%

Law

2.6%

Liberal Arts

2.5%

Computer Information Systems

2.4%

Political Science

2.3%

Education

2.1%

English

2.1%

Information Technology

2.1%

Nursing

2.0%

Computer Science

1.8%
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Degrees

Bachelors

41.4%

Other

27.5%

Masters

12.8%

Associate

9.7%

Certificate

4.9%

Doctorate

2.1%

Diploma

1.2%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Representative Salaries

Job Title Company Location Start Date Salary
Advanced Procurement Business Representative Marathon Oil Company Houston, TX Oct 04, 2014 $96,500
Procurement Business Representative Marathon Oil Corporation Houston, TX Jan 23, 2015 $89,051
Regional Business Representative-Dozer Product Liaison Liebherr Mining & Construction Equipment Inc. Newport News, VA Jun 21, 2016 $82,000 -
$112,000
Business Representative Yuanda USA Corporation Chicago, IL Nov 22, 2016 $69,800 -
$73,000
International Inside Business Representative Spectra Logic Corporation Boulder, CO Sep 15, 2014 $55,806 -
$65,521
Mexico New Business Representative Hiawatha Rubber Co. Minneapolis, MN Sep 06, 2014 $55,000 -
$75,000
International Business Representative FMJ Tech Corporation The Woodlands, TX Sep 12, 2013 $46,290
International Business Representative FMJ Tech Corporation The Woodlands, TX Apr 15, 2013 $46,290 -
$49,295
Export Business Representative Canusa Corporation Baltimore, MD Aug 31, 2013 $44,000
Export Business Representative Canusa Corporation Baltimore, MD Oct 15, 2012 $44,000
International Business Representative Asia Tech Corporation Conroe, TX Jan 02, 2012 $42,000
International Business Representative Asia Tech Corporation Conroe, TX Dec 02, 2011 $42,000
Business Relations Lab Representative Webquix, Inc. Greenville, SC Oct 05, 2009 $31,200
Business Relations Lab Representative Webquix, Inc. Greenville, SC Oct 09, 2009 $31,200
Business Relations Lab Representative Webquix, Inc. Greenville, SC Oct 19, 2009 $31,200

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How Would You Rate The Salary Of a Business Representative?

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Top Skills for A Business Representative

OutstandingCustomerServiceFinancialDecisionsInboundCallsSmallBusinessDataEntryTBusinessCustomersEnsureCustomerSatisfactionInternalDepartmentsBusinessAccountsTechnicalSupportBusinessOwnersCustomerAccountsNewAccountsPhoneCallsCustomerIssuesHighVolumeOutboundCallsCustomerInquiriesTroubleshoot

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  1. Outstanding Customer Service
  2. Financial Decisions
  3. Inbound Calls
You can check out examples of real life uses of top skills on resumes here:
  • Maintained a rapport with business owners, providing outstanding customer service skills while maintaining the dignity of the company.
  • Make financial decisions to protect/collect revenues and adjusts customer accounts.
  • Handle inbound calls from businesses and their employees.
  • Offered security solutions to small businesses and homeowners.
  • Review and data entry of application information Testing of new system updates Review and analysis of applications for quality assurance.

How Would You Rate Working As a Business Representative?

Are you working as a Business Representative? Help us rate Business Representative as a Career.

Top Business Representative Employers

Business Representative Videos

A Day in the Life: Call Center Agent

Day In The Life – Intern

The 10 Keys to Business Development