Business representative jobs near me

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 12+ Months Contract Pay Range: $20-22.22/hr. Job Description: Provide dedicated one-on-one client support throughout the inheritance process Communicate proactively with clients and beneficiaries via phone and email to ensure transparency and empathy Process and follow up on client service requests to ensure timely and accurate completion Set and manage client expectations in line with internal Service Level Agreements (SLAs) Deliver world-class customer service to internal and external stakeholders Research, resolve, and escalate issues efficiently to ensure client satisfaction About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Our organization is expanding its remote support operations and is currently hiring Customer Phone Support Specialists to work from home across the United States. This is a legitimate remote position designed for individuals seeking professional and consistent customer service work. As a Customer Phone Support Specialist, you will handle inbound phone calls from customers who require assistance with general questions, service inquiries, or basic account-related concerns. This role is strictly inbound, and there is no requirement for outbound calls, sales goals, or commission-based activities. The emphasis is on delivering clear, accurate, and courteous assistance during every interaction. Your responsibilities will include answering incoming calls in a timely manner, listening carefully to customer concerns, following established support procedures, and documenting call information accurately within internal systems. Training and onboarding support will be provided to ensure you are fully prepared before working independently, with ongoing guidance available to support quality performance. This position is well-suited for individuals who are organized, reliable, and capable of managing their time effectively while working remotely. Maintaining professionalism, consistent attendance, and clear communication is essential. Previous customer service experience is helpful but not mandatory, as full training is provided. Candidates must be legally eligible to work in the United States and possess strong verbal communication skills in English. Basic computer knowledge, reliable internet access, and a quiet home workspace are required to meet daily performance expectations. We offer a clear and honest hiring process with no upfront fees. All job-related details, including compensation, scheduling flexibility, and performance expectations, are discussed transparently during the interview process. Qualified applicants will be contacted for the next steps.

Job Title: Customer Complaint Analyst Duration: 6 Months Shift: 1st Shift | 9/80 Schedule The Complaint Analyst is responsible for reviewing, processing, and analyzing customer complaint data to ensure accuracy, completeness, and compliance with quality and regulatory requirements. This role partners closely with Customer Service, Clinical, Regulatory, and Quality teams. Training and onboarding will be onsite; work-from-home eligibility may be approved based on performance. Key Responsibilities: Review and process customer complaints and escalations in a timely manner Ensure complete and accurate complaint documentation per Quality System requirements Triage and route complaints to appropriate teams for investigation Maintain complaint data, metrics, and reports Support complaint investigations and internal teams Identify improvement opportunities and assist with training as needed Maintain compliance with FDA and company regulations Qualifications: Associate's degree or equivalent experience 1-2 years of experience handling customer complaints in an FDA-regulated medical device environment Strong analytical, organizational, and problem-solving skills Knowledge of FDA complaint reporting (21 CFR 803) preferred Excellent written and verbal communication skills Proficiency in MS Word, Excel, and PowerPoint Ability to work effectively in a regulated, compliance-driven environment

We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines. In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality. Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making. This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support. Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines. Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed. Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.

THIS IS A SALES ROLE ONLY. About Us: At Donnelly & Moore, we eliminate the frustration of finding and placing top Information Technology talent for our clients. We're expanding our team with driven sales professionals to acquire new customers across the NYC Metro Area who need our specialized IT recruitment solutions. The Ideal IT Business Development Sales Rep: Experience & Skills Minimum 3 years of proven IT Business Development Sales Rep experience with demonstrated success in prospecting, presenting needs-based solutions, and closing deals Track record of top sales performance with achievements and awards to verify your success Familiarity with IT recruiting or IT solutions, or ability to quickly acquire relevant industry knowledge Established business relationships with decision-makers in NYC area Fortune 1000, utilities, and government organizations (preferred) Mindset & Character Results-driven with strong desire for independence and performance-based rewards Entrepreneurial spirit that thrives on commission-based opportunity rather than guaranteed security Confident, optimistic self-starter who proactively creates success and takes ownership of outcomes People-oriented with genuine desire to help others succeed Intelligent problem-solver who applies creative thinking to business challenges Strong character demonstrated through honesty, work ethic, respect for others, and personal accountability Disciplined focus on productive activities to achieve financial goals Views sales as a valuable profession that creates meaningful solutions IT Business Development Sales Rep Remote Work Capabilities Well-equipped home office environment free from distractions Self-motivated with ability to work independently Decisive and efficient without requiring constant supervision Compensation and Benefits Qualified candidates will receive a base salary of $50,000- $85,000 with commission potential bringing total compensation to $150,000- $350,000+. Benefits include: 2 weeks paid vacation Sick time NY, NJ is 5 days 3 floating days Federal paid holidays Medical, dental, vision insurance 401k match IT Business Development Sales Rep Application Process To fast-track your application: Complete our assessment at: ************************************************************** Follow instructions at the end of the assessment to upload your resume We look forward to connecting with sales professionals who embody these qualities and are ready to grow with our organization IT Business Development Sales Rep

Banking Financial/Operations Analyst - Contract Opportunity. Recent Grads are more than welcome! Duration: 12-month contract Pay: $19-$20/hour on W2 Full Time Are you a recent graduate in Finance, Accounting, Economics, or a related field looking to kick-start your career? We're seeking a Financial/Operations Analyst with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm. Ideal Candidate: ✔ Recent grad with a Bachelor's in Business (Finance, Accounting, Economics, or related). ✔ Experience or internship in banking or financial services is highly preferred. ✔ Strong analytical, communication, and organizational skills. What You'll Do: Support financial and operational processes. Handle incoming phone calls related to service inquiries on Brokerage accounts Provide accurate and efficient responses while meeting key performance metrics Support customers with: Brokerage Cash Management products and services Brokerage Online platform (client website) Mobile app assistance General account and financial-related questions Deliver professional, high-quality, and world-class customer service Work effectively in a fast-paced, team-oriented environment Multi-task and adapt quickly in a busy financial service center Why Join Us? Gain valuable experience with a leading financial institution. Plus, there's a possibility to convert to a permanent position after the contract period! Apply now to take the first step in your career!

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

About FWF FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight. We're currently hiring for January 2026 start dates as well as February, March, and May! Please note that this role is 100% on-site in Kentwood, Michigan. As a Sales Representative at FWF, you're not just moving freight - you're building an empire. Like the work ethic that drives us, we believe in rolling up our sleeves and getting the job done right. You'll be the driving force behind building and managing your own book of business, while handling your clients' transportation needs 24/7/365. If you're the hardest worker you know with a drive to create your own financial freedom and an "attack the day" approach, this may be the career for you. This position provides paid training, hands-on sales experience, and direct exposure to leadership, offering an excellent foundation for ambitious individuals seeking career growth. There's no secret to our success - we simply invest in the right people and the right technology, with laser focus on delivering the best possible client experience in our industry. Choose your path to success: At FWF, we offer two distinct career tracks after you complete our comprehensive, paid training program, and understand the fundamentals of logistics. Note that compensation plans are the same for both tracks: Inside Sales Track: Perfect for those who thrive in a high-energy team environment, those who appreciate consistency, and those looking to put down roots here in Grand Rapids, MI. Build your empire in our corporate headquarters, developing deep industry expertise and lasting client partnerships. Sales Destination Track: Designed for entrepreneurial spirits craving freedom, new horizons, and unique challenges. After a training period, relocate and work remotely in emerging FWF markets, build your territory from the ground up, and accelerate your career through outside sales. What you'll do: Develop and maintain a robust book of business through cold-calling and lead generation Own the sales cycle end-to-end, from lead generation through close Manage day-to-day shipment tracking, problem resolution, and consistent communication Provide consultative transportation solutions to prospective and current clients Build long-lasting client relationships that drive referrals and lead to further sales opportunities Set personal and professional goals that align with team objectives, continuously building sales knowledge and understanding of the freight market Consistently meet (and ideally, exceed) sales quotas and performance goals What we offer $50k - $100k Base salary + uncapped commissions Comprehensive benefits package including health/dental/vision/life insurance 401(k) retirement plan with company match Paid time off and paid holidays Industry-leading training and development Sales contests with monetary rewards Transparent, people-first culture Ongoing support to create clear, personalized career goals Discounted gym memberships Dependent care reimbursement accounts Employee assistance and discount programs What You'll Bring Unstoppable drive and competitive spirit Problem-solving mindset and eagerness to learn Strong organizational skills and attention to detail Strong communication skills, including active listening and confident speaking skills Ability to thrive in a very fast-paced environment Proficient computer skills, including experiences with MS Office products such as Outlook, Word, and Excel, plus the ability to learn new programs Must be 18 years of age or older FWF Recognition Inc 5000 Fastest-Growing Private Companies in America - 8 years running Transport Topics Top Freight Brokerage Firm Detroit Free Press Top Workplaces Michigan Celebrates Small Business 50 Companies to Watch West Michigan's Best and Brightest Companies to Work For Ready to make your ambition a reality? Bring your grit, and we'll provide the tools and support to help you thrive. Whether you're looking to put down roots or explore new horizons, your empire starts here. At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.

Gather Grills (gathergrills.com) was founded with the inspiration to bring people together around the tradition of food and fire. Our products are designed to renew relationships and create unforgettable gatherings by combining the functionality of a grill and a fire pit into one ultimate outdoor table. Creator Jed Strange developed Gather Grills with the vision of fostering connections and strengthening bonds, ensuring that while the fire may be temporary, the relationships built last a lifetime. The company is expanding rapidly and current sales efforts have yielded estimated $1,000,000/per year for sales positions. Role Description This is a full-time or part-time role for a Sales Representative This is a commission only job with unlimited earning potential $1,000,000 sales goal with 10-17% commission This position has a travel budget, leads provided and marketing support with many leads expected to convert in 30-60 days Gather Grills is based in GA and we are hiring GA based as well as outside of GA. The Sales Representative will be responsible for generating new sales opportunities, managing customer relationships, and achieving sales targets. In some cases reps will be asked to travel for trade shows and events across GA and the US Daily tasks include identifying and reaching out to potential clients, conducting presentations and product demonstrations, negotiating sales, and collaborating with the marketing team to develop sales strategies. Some work from home is acceptable. Qualifications Experience in Sales, Customer Relationship Management (CRM), and Lead Generation Strong Negotiation and Communication skills Ability to conduct Presentations and Product Demonstrations Basic understanding of Marketing principles and strategies Excellent organizational and time management skills Ability to work both independently and as part of a team Experience with outdoor living products or grills is a plus Please respond to this post and email ***********************

Work type: Contract Function: Sales, Marketing, Business Development We are seeking a capable Business Development Representative with a sales and marketing background to support structured outreach, lead engagement, and conversion activities in a remote contract capacity. This role suits someone who enjoys working with warm enquiries, following clear processes, and contributing directly to revenue growth through professional sales conversations and consistent follow-up. Key Responsibilities Respond to inbound leads generated through digital marketing campaigns Conduct structured phone and Zoom conversations to qualify prospects Follow defined sales and marketing workflows, scripts, and messaging Maintain accurate records in CRM and manage pipeline activity Collaborate with marketing systems and tools to support lead conversion Meet agreed activity and performance expectations About You Background in sales, marketing, business development, or account management Confident communicator on phone and video Comfortable following structured processes and targets Organised, reliable, and accountable with follow-up Tech-literate, with experience using CRM, calendars, and online tools What This Role Offers Remote working arrangement Clear scope of responsibilities and expectations Exposure to digital marketing systems and lead-generation workflows Opportunity to apply sales and marketing skills in a results-focused environment Important Information This is a contract position, not a permanent or salaried role. Contractors operate independently and are responsible for their own tax obligations according to local regulations. Not suitable for students.

At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better. Role Overview: Could you be our next Customer Retention Representative? Globe Life is looking for a Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who are considering cancellation or have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers a schedule Monday through Friday, with a 10:00 a.m. to 6:30 p.m. Central Time Zone workday. What You Will Do: * Inbound Cancellation Support: Handle incoming calls from policyholders requesting policy cancellations, working to understand their concerns and explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policy holder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs) including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound cancellation calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some insurance and/or sales experience preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including a pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas

Were looking for a motivated Customer Experience Consultant to support clients by delivering personalized guidance, coordinating details, and ensuring an exceptional end-to-end experience. This fully remote role is ideal for someone who enjoys helping people, staying organized, and working independently in a fast-paced, client-focused environment. What Youll Do: Communicate with clients to understand their needs and preferences Research options and provide tailored recommendations Coordinate details, confirmations, and follow-ups Deliver responsive, high-quality customer support What Were Looking For: Strong communication and organizational skills Customer service or client-facing experience (preferred, not required) Comfortable working remotely with minimal supervision Detail-oriented, reliable, and tech-savvy Citizenship in US, UK, Australia, Spain and Mexico Why This Role Stands Out: 100% remote flexibility Training and ongoing support provided Growth opportunities within a supportive team

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. As a consultant, you will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities. You will develop your experience with Software as a Service (SaaS) platforms and the ability to translate the capabilities of a technology platform into specific benefits for a given client. What Your Impact Will Look Like Proactively manage an assigned portfolio of clients through the customer journey, adjusting approach based on client needs and segment requirements Act as interface among sales, implementation, and support to track, resolve and follow up on customer issues Advise customers on best practices of Granicus products through various engagement methods appropriate to the client segment Build strong relationships by maintaining engagement, creating communication plans and routine account reviews Manage escalations by creating save plans and engaging leadership as needed Analyze client usage data via Salesforce reports and PowerBI signature dashboards to make data-driven recommendations Collaborate with Sales to develop territory expansion plans and coordinate customer outreach Identify and document expansion opportunities through the Client Services Qualified Leads Program Present solutions and value propositions to client stakeholders where appropriate Contribute to strategic upsell/cross-sell initiatives across your portfolio Advocate for customers through participation in internal cross-functional meetings Achieve quarterly and annual targets for Net Promoter Score Program and Business Reviews Identify Customer References and Success Stories quarterly Pursue developments in Granicus product portfolio, SaaS customer-success practices, and modern engagement trends Represent Granicus at internal and external speaking events as a subject-matter expert Maintain strong knowledge of product policies, integrations, and industry developments Employ best practices for customer success within your client segment Monitor and optimize customer health scores and engagement metrics Contribute to churn mitigation strategies Follow standardized operating procedures for workflow optimization You Will Love This Job If You Have 2-3+ years of experience in a relevant field such as customer success, account management, or client services Strong appetite for analytics and advancement driven by data Excellent organizational skills and ability to manage multiple priorities efficiently Adaptability to different client needs and engagement approaches Exceptional interpersonal skills for building and maintaining client relationships Experience with CRM platforms (Salesforce preferred) and customer success technologies (Totango preferred) Ability to thrive in a lean, self-propelling, proactive environment Experience with or knowledge of public sector organizations preferred Change management experience valued Commitment to diversity of thought and consideration of different ideas Performance Metrics: Client engagement effectiveness Customer satisfaction scores and Net Promoter Score (NPS) Customer retention rates Product adoption metrics Process efficiency achievements Expansion opportunity identification Account growth through upsell and cross-sell where applicable Travel Requirements: This position may require domestic U.S. travel for Client Meetings in your designated portfolio, with frequency varying based on client segment assignment, as global conditions allow. Pay Range USD $60,600.00 - USD $73,000.00 /Yr. About Us Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include - Employee Resource Groups to encourage diverse voices Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one. Here's what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off - Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health. Work From Home Reimbursement - Support a productive home office environment. Health & Wellness Multiple Health Plan Options - Including a 100% employer-paid plan. Employer HSA Contributions - When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program - Stay active, your way. On-Demand Mental Health Support - Access to Headspace and other wellness tools. Family & Future Paid Parental Leave - For both birthing and non-birthing parents. Traditional & Roth 401(k) - With a generous company match. Life & AD&D Insurance - 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms - Fuel your professional development. Competitive Salary & Bonuses - Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Are you an AI enthusiast with a knack for building proof-of-concept (PoC) and minimum viable product (MVP) solutions? We're looking for a ChatGPT Expert / AI Consultant to help clients define, prototype, and implement custom AI-driven solutions. About the Role As a ChatGPT Expert, you will work directly with clients to design, develop, and refine AI-powered PoCs and MVPs. Your expertise in custom GPT implementations, prompt engineering, API integrations, and workflow automation will play a key role in helping businesses validate AI use cases before full-scale development. This is a remote contract position, ideal for a self-starter who enjoys rapid prototyping and working with emerging AI technologies. Key Responsibilities Consult with clients to understand business needs and define AI-powered PoC/MVP requirements. Create Custom GPT's by working with clients' own data. Design and develop lightweight AI prototypes and MVPs leveraging custom GPTs and OpenAI APIs. Implement and fine-tune GPT models for specific industry use cases. Optimize AI performance through prompt engineering, embeddings, and retrieval-augmented generation (RAG). Integrate AI into client workflows using APIs, automation tools, and third-party systems. Provide technical guidance on AI feasibility, limitations, and scalability for future development. Stay ahead of AI trends to recommend best practices and innovative solutions. Requirements Proven experience working with ChatGPT, OpenAI APIs, or other LLMs in a consulting or development role. Strong knowledge of prompt engineering, RAG, fine-tuning, and AI customization. Experience with PoC and MVP development, including rapid prototyping methodologies. Proficiency in API integration and automation tools (e.g., Zapier, LangChain, vector databases). Ability to translate business goals into functional AI solutions. Strong communication and problem-solving skills, especially in a remote consulting environment. Preferred Qualifications Background in AI, NLP, machine learning, or software development. Experience working with AI-powered chatbots, automation platforms, or enterprise AI solutions. Familiarity with ethical AI practices, compliance, and data security considerations. Why Join Us: Impactful Work: Contribute to projects that make a significant impact on healthcare and other industries. Professional Growth: Opportunities for continuous learning and development in a dynamic and supportive environment. Collaborative Culture: Work with a team of skilled professionals who are passionate about delivering value and driving growth. Innovation: Be part of a company that values innovation and encourages new ideas and approaches. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this position to [insert application email or link]. **Augusto Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.** Join us at Augusto Digital and help us turn data into actionable insights that drive growth and innovation!

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a VIP New Business Specialist, you'll streamline and enhance our onboarding and acquisition of our high-value players. You'll be a part of a team that prospects and sources to build relationships and continuously engage your customers. On this team, you'll optimize our VIP engagement strategy and understand the true needs of our players to foster long-term loyalty. What you'll do as a VIP New Business Specialist Actively prospect, attract, and develop new VIP players in your region. Ideate, create, and execute regional DraftKings Player Acquisition events. Implement a localized go-to-market strategy and develop VIP acquisition events, promotions, and offers. Manage and monitor the implementation of the business plan to achieve planned revenue and profits. Contribute to net revenue, process, and compliance initiatives while executing against all VIP policies and guidelines including responsible gaming policies. Create a Player experience that will drive high levels of brand advocacy. What you'll bring Bachelor's degree in a related field and at least 3 years of Sales or Business Development experience with high-value accounts. Experience managing a book of high-value accounts with preferred pre-existing customer relationships. Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment. Willingness to travel and work nights and weekends. Must be able to obtain and maintain required State Gaming Licenses. This is a commission-based position. Total compensation details will be discussed during the interview process. #LI-AS1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 90,000.00 USD - 90,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program) to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Business Liaison will play a key role in supporting the EN Service Manager in all aspects of recruiting for the EN program, including the planning and execution of recruiting efforts, events, and initiatives. This position requires a skilled recruiting professional with a strong background in workforce acquisition, event coordination, and candidate management. The EN Recruiter will serve as a critical interface between candidates, hiring managers, and the EN Service Manager, ensuring that recruiting activities are executed efficiently and align with organizational goals and compliance requirements. Position Summary The Business Liaison is a key member of the Employer Network (EN) team supporting the Social Security Administration (SSA) Ticket to Work (TTW) Program. This pivotal role serves as the bridge between employers and qualified job seekers with disabilities (Ticket Holders), driving the recruitment, engagement, and stewardship of private and public sector employers. The Business Liaison champions inclusive hiring, provides technical support on program benefits and compliance, and oversees a full lifecycle of employer relationship management to advance competitive, integrated employment for SSA beneficiaries. Key Responsibilities • Employer Recruitment & Onboarding • Proactively identify and recruit employers for the EN, onboarding them to the SSA TTW program and supporting initial implementation. • Introduce new partners to EN policies, onboarding documentation, and ongoing support provisions. • Outreach & Relationship Development • Lead outreach campaigns and conduct high-level relationship building with businesses, HR leaders, diversity officers, workforce organizations, and industry groups. • Represent the EN and SSA TTW at professional events, job fairs, industry forums, and community workforce initiatives. Employer Education & Training • Provide tailored education on the business case for hiring individuals with disabilities, clarify Ticket to Work program incentives, and instruct on available state/federal supports (e.g., WOTC, OJT). • Train employer contacts on compliance requirements, EN documentation, and data privacy standards. • Collaboration & Job Matching • Work collaboratively with EN internal staff, vocational rehabilitation agencies, and referral sources to facilitate candidate referrals, interviews, and job offers. • Leverage CRM and case management tools to streamline and document job matching procedures. • Ongoing Employer Support & Account Management • Serve as principal advisor and trusted point of contact for all EN employer partners-resolving inquiries, escalating complex concerns, and upholding SSA/EN compliance. • Facilitate employer retention initiatives through continuous engagement, satisfaction surveys, and periodic check-ins. • Data Management & Compliance • Maintain a secure, up-to-date employer database; log all engagement actions and ensure records support programmatic audits and outcome analysis. • Comply with all EN and SSA policies for data security, privacy (including PII/PHI considerations), and reporting. • Resource Development & Event Planning • Develop, customize, and present outreach materials, digital toolkits, webinars/training modules, and status reports that highlight engagement impact and share program knowledge. • Organize employer roundtables, workshops, and panel discussions-facilitating best practice sharing across sectors. • Continuous Quality Assurance & Program Improvement • Regularly review national and state disability employment trends, federal guidance (e.g., ADA, WIOA), and employer feedback to refine strategies. • Recommend enhancements to business engagement approaches, leveraging performance data to inform decisions. Required Qualifications • Bachelor's degree in Business, Human Resources, Vocational Rehabilitation, Workforce Development, or a related field (or an equivalent combination of education and work experience). • At least two (2) years' direct experience in employer engagement, business development, workforce development, human resources, disability employment, or related field. • Demonstrated knowledge of the SSA Ticket to Work program, Employer Networks (ENs), or state/federal vocational rehabilitation programs is highly preferred. • Strong public speaking, presentation, communication, and documentation skills. • Proven ability to network, influence, and build lasting partnerships with diverse business leaders and employer groups. • Proficiency in CRM, case management, and/or outreach tracking software; experience with virtual platforms (e.g., Teams, Zoom) for remote engagement. • Experience working independently and within cross-functional teams to achieve business outcomes and goals. • Commitment to confidentiality, data security, and ethical practice. Preferred Skills & Competencies • Knowledge of federal and state disability hiring incentives (WOTC, OJT, etc.), and experience in counseling employers on financial advantages and legal compliance. • Solid understanding of the Americans with Disabilities Act (ADA), reasonable accommodation processes, and workplace accessibility best practices. • Experience collaborating with American Job Centers, Workforce Development Boards, and/or state vocational rehabilitation agencies. • Familiarity with employment metrics-analyzing business engagement and placement data to identify trends and improvement opportunities. • Multicultural awareness and the ability to build inclusive engagement strategies for employers of varying size, industry, and geographic reach. • Experience in developing partnerships with federal contractors and aligning recruitment with Office of Federal Contract Compliance Programs (OFCCP) requirements. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays

Talent Acquisition Business Development Manager (Commission-Based) Pay: Commission-only, uncapped earning potential We are seeking an energetic and results-driven Talent Acquisition Business Development Manager to join our growing team. This is a commission-only opportunity, perfect for experienced business development professionals or recruiters who thrive on landing new clients and earning high commissions. With access to 6,000 high-intent leads, this role offers a significant earning potential for those ready to drive revenue. Description In this role, you will focus on driving business growth by acquiring new client contracts in need of recruitment services. You will leverage a large pool of high-intent leads to connect with businesses across various industries. Once a client contract is secured, our internal recruitment team will handle candidate placements, allowing you to concentrate on landing more deals. This position offers a lucrative commission structure with no upper limit on earnings. Must Haves/Requirements Proven experience in business development, recruitment, or staffing sales. Strong negotiation, communication, and relationship management skills. Self-motivated, goal-oriented, and comfortable working in a commission-only role. Highly organized with excellent time management skills. Ability to work independently and manage a large volume of leads effectively. Willing to Recruit as well, we value quality over quantity. Commission Structure We believe in rewarding success, and our tiered commission structure is designed to provide increasing rewards as you land more contracts: 20% commission on net revenue from placements for new clients up to $50,000 per quarter. 25% commission on net revenue between $50,001 and $100,000 per quarter. 30% commission on net revenue exceeding $100,000 per quarter. Example: If you land a new client contract and our internal team makes successful placements generating $75,000 in revenue during a quarter: You'll earn $10,000 on the first $50,000 (20%). Then, you'll earn $6,250 on the remaining $25,000 (25%). Total commission earned: $16,250. Commission Payout Timeline To ensure clarity and consistency, commission payouts will follow this schedule: Payouts will be made monthly, within 10 business days after the end of each month. Commission is based on net revenue received from clients (after any applicable refunds or discounts). A signed contract with the client and successful placements by our internal team must be completed before commissions are eligible for payout. Why Join Us? Uncapped Earning Potential: The more clients you bring in, the more you earn, with no upper limit. High-Intent Leads: You'll receive access to a database of 6,000 leads, giving you a head start in client acquisition. Remote Work & Flexibility: Work from anywhere and set your own schedule. Supportive Team: Our internal recruitment team will handle placements, allowing you to focus solely on business development. If you're ready to take control of your income and grow with a fast-paced recruitment agency, apply today