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Business representative resume examples from 2025

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a business representative resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the business representative role.

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in business representative-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the business representative position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some business representative interviews.

Here are example skills to include in your “Area of Expertise” on a business representative resume:

  • Customer Service
  • Patients
  • PowerPoint
  • Business Development
  • Financial Services
  • Inbound Calls
  • Outbound Calls
  • Business Sales
  • Customer Accounts
  • Computer System
  • Account Management
  • Collective Bargaining
  • Customer Inquiries
  • Billing Issues
  • Arbitration
  • Billing Inquiries
  • Customer Care
  • Business Applications
  • State Laws
  • Business Accounts
  • Product Knowledge
  • Customer Support
  • Business Relationships
  • Bill Pay
  • Troubleshoot
  • MSB
  • Cold Calls
  • Trade Shows
  • Business Clients
  • Customer Calls

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write business representative experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are effective examples from business representative resumes:

Work history example #1

Customer Representative

AT&T

  • Initiated intrusive testing process for customers to resolve internet, telephone and television problems.
  • Tested the applications on different browsers - Internet Explorer, Mozilla Firefox and Chrome and Devices.
  • Served as an outbound / inbound sales consultant, account representative and billing specialist and for Small Business for their communications.
  • Communicated with and resolved customer concerns via email.
  • Received and initiated customer trouble reports received via incoming calls for voice and data communications.

Work history example #2

Consumer Service Representative

Xerox

  • Managed large volume of customer communications from home-based work environment, demonstrating integrity and work ethic under minimal supervision.
  • Performed troubleshooting steps as needed to help customer with a device not working properly.
  • Responded to incoming calls from current, new, and former employees with questions about their benefits and payroll.
  • Verified HIPAA and provided accurate answers on questions concerning pharmacy inventory and erroneous charges to customer account.
  • Helped customers with their questions about cable, Internet, phone, and home security.

Work history example #3

Business Representative

J. C. Penney

  • Trained 5 employees on CSR and cash registers.
  • Utililized Windows on a daily basis.
  • Provided hardware and software troubleshooting solutions for NOOK digital readers and software applications.
  • Maintained one-on-one customer communication, such as delivering invoices, collecting payments, and notifying customers of special offers/new products.
  • Assisted customers with technical difficulties accessing the internet.

Work history example #4

Business Representative

Harris Teeter

  • Managed business rules, developed communications and C-level reporting for $40M+ dealer network customer experience leadership bonus.
  • Ensured customers come back to The Home Depot for future installation projects.
  • Confirmed documents were executed properly and ensured all guideline and procedures were followed by state.
  • Performed general repairs such as replacing bulbs and troubleshooting while maintaining inventory levels.
  • Researched and analyzed multiple factors to determine an optimal location for European Chrysler bank.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from business representative resumes:

High School Diploma

2003 - 2003

High School Diploma

2012 - 2012

Highlight your business representative certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your business representative resume:

  1. Certified Management Accountant (CMA)
  2. Certified Sales Professional (CSP)
  3. Certified Pharmacy Technician (CPhT)
  4. Certified Medical Office Manager (CMOM)
  5. International Accredited Business Accountant (IABA)

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