A business sales associate works closely with customers to identify their needs and suggest the best products or services. They typically work in many different types of retail stores and are also referred to as sales clerks or salespeople.
The specific duties of a business sales associate include welcoming customers into the store, answering queries about products or services, keeping their assigned area clean, processing purchases, and cross-selling products, and generally ensuring a high level of customer service. They may also be responsible for processing returns and handling customer complaints.
There is no strict educational requirement for this role for most employers. Prior experience, on the other hand, may also not be a common requirement but is an advantage. However, more sophisticated retail stores may require at least a high school diploma and prior retail experience. A business sales associate can earn an entry-level salary of around $27,000 per year, which can increase with every promotion.
There is more than meets the eye when it comes to being a business sales associate. For example, did you know that they make an average of $24.99 an hour? That's $51,983 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.
There are certain skills that many business sales associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and physical stamina.
When it comes to the most important skills required to be a business sales associate, we found that a lot of resumes listed 14.8% of business sales associates included sales process, while 9.1% of resumes included sales goals, and 9.0% of resumes included product knowledge. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the business sales associate job title. But what industry to start with? Most business sales associates actually find jobs in the retail and finance industries.
If you're interested in becoming a business sales associate, one of the first things to consider is how much education you need. We've determined that 63.1% of business sales associates have a bachelor's degree. In terms of higher education levels, we found that 6.3% of business sales associates have master's degrees. Even though most business sales associates have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a business sales associate. When we researched the most common majors for a business sales associate, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on business sales associate resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a business sales associate. In fact, many business sales associate jobs require experience in a role such as customer service representative. Meanwhile, many business sales associates also have previous career experience in roles such as sales associate or sales representative.